Marriott International, Inc
New Orleans, Louisiana
Additional Information Pay: $20.50/ hour Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton New Orleans, 921 Canal Street, New Orleans, Louisiana, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
May 16, 2024
Full time
Additional Information Pay: $20.50/ hour Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton New Orleans, 921 Canal Street, New Orleans, Louisiana, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive embodied by members and team members alike VASA is a place where lives are changed because of authentic connections made within our supportive community. BENEFITS We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships one for themselves and another to give away plus 401k options. 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above) 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above) Come join VASA Fitness and work with a passionate, fun, and united team! We are proud to be a 'Great Place to Work' certified company! PURPOSE The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym. DELIVERABLES Operational Responsibilities: Commitment to Delivering a Fun and Meaningful Guest and Member Experience: Demonstrates a genuine, kind attitude when interacting with Guests and Members. Greet guests and members with a smile, eye contact, and courteous tone. Be able to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology. Be familiar with our membership plans, pricing, amenities, add-on options, and class formats. Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training. Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas. Upholds VASA Operational Standards: Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
May 16, 2024
Full time
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive embodied by members and team members alike VASA is a place where lives are changed because of authentic connections made within our supportive community. BENEFITS We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships one for themselves and another to give away plus 401k options. 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above) 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above) Come join VASA Fitness and work with a passionate, fun, and united team! We are proud to be a 'Great Place to Work' certified company! PURPOSE The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym. DELIVERABLES Operational Responsibilities: Commitment to Delivering a Fun and Meaningful Guest and Member Experience: Demonstrates a genuine, kind attitude when interacting with Guests and Members. Greet guests and members with a smile, eye contact, and courteous tone. Be able to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology. Be familiar with our membership plans, pricing, amenities, add-on options, and class formats. Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training. Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas. Upholds VASA Operational Standards: Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive embodied by members and team members alike VASA is a place where lives are changed because of authentic connections made within our supportive community. BENEFITS We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships one for themselves and another to give away plus 401k options. 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above) 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above) Come join VASA Fitness and work with a passionate, fun, and united team! We are proud to be a 'Great Place to Work' certified company! PURPOSE The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym. DELIVERABLES Operational Responsibilities: Commitment to Delivering a Fun and Meaningful Guest and Member Experience: Demonstrates a genuine, kind attitude when interacting with Guests and Members. Greet guests and members with a smile, eye contact, and courteous tone. Be able to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology. Be familiar with our membership plans, pricing, amenities, add-on options, and class formats. Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training. Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas. Upholds VASA Operational Standards: Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
May 16, 2024
Full time
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive embodied by members and team members alike VASA is a place where lives are changed because of authentic connections made within our supportive community. BENEFITS We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships one for themselves and another to give away plus 401k options. 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above) 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above) Come join VASA Fitness and work with a passionate, fun, and united team! We are proud to be a 'Great Place to Work' certified company! PURPOSE The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym. DELIVERABLES Operational Responsibilities: Commitment to Delivering a Fun and Meaningful Guest and Member Experience: Demonstrates a genuine, kind attitude when interacting with Guests and Members. Greet guests and members with a smile, eye contact, and courteous tone. Be able to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology. Be familiar with our membership plans, pricing, amenities, add-on options, and class formats. Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training. Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas. Upholds VASA Operational Standards: Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive embodied by members and team members alike VASA is a place where lives are changed because of authentic connections made within our supportive community. BENEFITS We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships one for themselves and another to give away plus 401k options. 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above) 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above) Come join VASA Fitness and work with a passionate, fun, and united team! We are proud to be a 'Great Place to Work' certified company! PURPOSE The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym. DELIVERABLES Operational Responsibilities: Commitment to Delivering a Fun and Meaningful Guest and Member Experience: Demonstrates a genuine, kind attitude when interacting with Guests and Members. Greet guests and members with a smile, eye contact, and courteous tone. Be able to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology. Be familiar with our membership plans, pricing, amenities, add-on options, and class formats. Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training. Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas. Upholds VASA Operational Standards: Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
May 16, 2024
Full time
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive embodied by members and team members alike VASA is a place where lives are changed because of authentic connections made within our supportive community. BENEFITS We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships one for themselves and another to give away plus 401k options. 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above) 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above) Come join VASA Fitness and work with a passionate, fun, and united team! We are proud to be a 'Great Place to Work' certified company! PURPOSE The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym. DELIVERABLES Operational Responsibilities: Commitment to Delivering a Fun and Meaningful Guest and Member Experience: Demonstrates a genuine, kind attitude when interacting with Guests and Members. Greet guests and members with a smile, eye contact, and courteous tone. Be able to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology. Be familiar with our membership plans, pricing, amenities, add-on options, and class formats. Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training. Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas. Upholds VASA Operational Standards: Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
Marriott International, Inc
Whistler, British Columbia (BC)
Additional Information Pay: $25.50-$27.50/hour Job Number Job Category Reservations Location Delta Hotels Whistler Village Suites, 4308 Main Street, Whistler, BC, Canada VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $25.50 to $27.50 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Notification to Applicants: Delta Hotels Whistler Village Suites takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
May 15, 2024
Full time
Additional Information Pay: $25.50-$27.50/hour Job Number Job Category Reservations Location Delta Hotels Whistler Village Suites, 4308 Main Street, Whistler, BC, Canada VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $25.50 to $27.50 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Notification to Applicants: Delta Hotels Whistler Village Suites takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
VIP Guest Services delivers exceptional vacation experiences for guests who require specialized service and attention . They serve as a consistent point of contact for these guests starting with itinerary planning during pre-visit communications and throughout the duration of their stay. The Cast Member will work closely with all lines of businesses within the resort, including the Executive Office. The Cast Member selected for this role will also be trained and proctored in Front Desk, Concierge, PBX and Room Assignment. Responsibilities : Assist with planning special attention guest's vacation at Aulani, A Disney Resort & Spa Provide personalized and excellent Guest service to guest inquiries and requests Serve as liaison between special attention Guests and other lines of businesses Respond to and assist all Guest inquiries and concerns Maintain business and guest confidentiality Transport VIP Guests Always work in accordance with Disney's Five Keys to provide excellent Disney service Complete other relevant tasks with leadership direction Basic Qualifications : Valid Hawaii State driver's license, and clean driving record for the past six months Must be able to satisfy and obtain airport security clearances for VIP arrivals Strong computer skills a must; ability to learn and work in different computer applications Exhibit strong ability to multi-task and focus in a fast-paced environment Possess exceptional Guest Service skill, including Guest Service Recovery Consistently models the Disney Values, Aulani Values and Disney's Five Keys Comfortable working with high profile Guests and Executive offices Able to make operational decisions off of strong existing knowledge of Front Office operations Must be a critical thinker and problem solver Able to work effectively with minimal supervision Full flexibility with schedule, including AM, MID and PM shifts, including back-to-back shifts and possible split days off when business needs require Strong verbal and written communication skills Ability to remain professional and helpful when handling complex Guest concerns Enjoys talking about the resort experience and sharing detailed knowledge of Aulani, a Disney Resort and Spa Must stay calm in highly stressful situations You will need to successfully complete and pass all job-related training after onboarding Preferred Qualifications: College degree or above, major in tourism management or hotel management Previous work experience in a luxury hotel/front Desk environment Previous experience in a high volume, fast paced office type environment Detailed knowledge of Aulani, A Disney Resort and Spa and products Proficiency with Microsoft Office products including Microsoft Excel, Word and PowerPoint Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $32.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 14, 2024
Full time
VIP Guest Services delivers exceptional vacation experiences for guests who require specialized service and attention . They serve as a consistent point of contact for these guests starting with itinerary planning during pre-visit communications and throughout the duration of their stay. The Cast Member will work closely with all lines of businesses within the resort, including the Executive Office. The Cast Member selected for this role will also be trained and proctored in Front Desk, Concierge, PBX and Room Assignment. Responsibilities : Assist with planning special attention guest's vacation at Aulani, A Disney Resort & Spa Provide personalized and excellent Guest service to guest inquiries and requests Serve as liaison between special attention Guests and other lines of businesses Respond to and assist all Guest inquiries and concerns Maintain business and guest confidentiality Transport VIP Guests Always work in accordance with Disney's Five Keys to provide excellent Disney service Complete other relevant tasks with leadership direction Basic Qualifications : Valid Hawaii State driver's license, and clean driving record for the past six months Must be able to satisfy and obtain airport security clearances for VIP arrivals Strong computer skills a must; ability to learn and work in different computer applications Exhibit strong ability to multi-task and focus in a fast-paced environment Possess exceptional Guest Service skill, including Guest Service Recovery Consistently models the Disney Values, Aulani Values and Disney's Five Keys Comfortable working with high profile Guests and Executive offices Able to make operational decisions off of strong existing knowledge of Front Office operations Must be a critical thinker and problem solver Able to work effectively with minimal supervision Full flexibility with schedule, including AM, MID and PM shifts, including back-to-back shifts and possible split days off when business needs require Strong verbal and written communication skills Ability to remain professional and helpful when handling complex Guest concerns Enjoys talking about the resort experience and sharing detailed knowledge of Aulani, a Disney Resort and Spa Must stay calm in highly stressful situations You will need to successfully complete and pass all job-related training after onboarding Preferred Qualifications: College degree or above, major in tourism management or hotel management Previous work experience in a luxury hotel/front Desk environment Previous experience in a high volume, fast paced office type environment Detailed knowledge of Aulani, A Disney Resort and Spa and products Proficiency with Microsoft Office products including Microsoft Excel, Word and PowerPoint Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $32.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Additional Information Pay: $31.59/hour Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Maui Kapalua, 1 Ritz-Carlton Drive, Kapalua, Hawaii, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $31.59 to $31.59 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
May 14, 2024
Full time
Additional Information Pay: $31.59/hour Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Maui Kapalua, 1 Ritz-Carlton Drive, Kapalua, Hawaii, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $31.59 to $31.59 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information Pay: $31.59/hour Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Maui Kapalua, 1 Ritz-Carlton Drive, Kapalua, Hawaii, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $31.59 to $31.59 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
May 14, 2024
Full time
Additional Information Pay: $31.59/hour Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Maui Kapalua, 1 Ritz-Carlton Drive, Kapalua, Hawaii, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $31.59 to $31.59 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
VIP Guest Services delivers exceptional vacation experiences for guests who require specialized service and attention . They serve as a consistent point of contact for these guests starting with itinerary planning during pre-visit communications and throughout the duration of their stay. The Cast Member will work closely with all lines of businesses within the resort, including the Executive Office. The Cast Member selected for this role will also be trained and proctored in Front Desk, Concierge, PBX and Room Assignment. Responsibilities : Assist with planning special attention guest's vacation at Aulani, A Disney Resort & Spa Provide personalized and excellent Guest service to guest inquiries and requests Serve as liaison between special attention Guests and other lines of businesses Respond to and assist all Guest inquiries and concerns Maintain business and guest confidentiality Transport VIP Guests Always work in accordance with Disney's Five Keys to provide excellent Disney service Complete other relevant tasks with leadership direction Basic Qualifications : Valid Hawaii State driver's license, and clean driving record for the past six months Must be able to satisfy and obtain airport security clearances for VIP arrivals Strong computer skills a must; ability to learn and work in different computer applications Exhibit strong ability to multi-task and focus in a fast-paced environment Possess exceptional Guest Service skill, including Guest Service Recovery Consistently models the Disney Values, Aulani Values and Disney's Five Keys Comfortable working with high profile Guests and Executive offices Able to make operational decisions off of strong existing knowledge of Front Office operations Must be a critical thinker and problem solver Able to work effectively with minimal supervision Full flexibility with schedule, including AM, MID and PM shifts, including back-to-back shifts and possible split days off when business needs require Strong verbal and written communication skills Ability to remain professional and helpful when handling complex Guest concerns Enjoys talking about the resort experience and sharing detailed knowledge of Aulani, a Disney Resort and Spa Must stay calm in highly stressful situations You will need to successfully complete and pass all job-related training after onboarding Preferred Qualifications: College degree or above, major in tourism management or hotel management Previous work experience in a luxury hotel/front Desk environment Previous experience in a high volume, fast paced office type environment Detailed knowledge of Aulani, A Disney Resort and Spa and products Proficiency with Microsoft Office products including Microsoft Excel, Word and PowerPoint Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $32.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 14, 2024
Full time
VIP Guest Services delivers exceptional vacation experiences for guests who require specialized service and attention . They serve as a consistent point of contact for these guests starting with itinerary planning during pre-visit communications and throughout the duration of their stay. The Cast Member will work closely with all lines of businesses within the resort, including the Executive Office. The Cast Member selected for this role will also be trained and proctored in Front Desk, Concierge, PBX and Room Assignment. Responsibilities : Assist with planning special attention guest's vacation at Aulani, A Disney Resort & Spa Provide personalized and excellent Guest service to guest inquiries and requests Serve as liaison between special attention Guests and other lines of businesses Respond to and assist all Guest inquiries and concerns Maintain business and guest confidentiality Transport VIP Guests Always work in accordance with Disney's Five Keys to provide excellent Disney service Complete other relevant tasks with leadership direction Basic Qualifications : Valid Hawaii State driver's license, and clean driving record for the past six months Must be able to satisfy and obtain airport security clearances for VIP arrivals Strong computer skills a must; ability to learn and work in different computer applications Exhibit strong ability to multi-task and focus in a fast-paced environment Possess exceptional Guest Service skill, including Guest Service Recovery Consistently models the Disney Values, Aulani Values and Disney's Five Keys Comfortable working with high profile Guests and Executive offices Able to make operational decisions off of strong existing knowledge of Front Office operations Must be a critical thinker and problem solver Able to work effectively with minimal supervision Full flexibility with schedule, including AM, MID and PM shifts, including back-to-back shifts and possible split days off when business needs require Strong verbal and written communication skills Ability to remain professional and helpful when handling complex Guest concerns Enjoys talking about the resort experience and sharing detailed knowledge of Aulani, a Disney Resort and Spa Must stay calm in highly stressful situations You will need to successfully complete and pass all job-related training after onboarding Preferred Qualifications: College degree or above, major in tourism management or hotel management Previous work experience in a luxury hotel/front Desk environment Previous experience in a high volume, fast paced office type environment Detailed knowledge of Aulani, A Disney Resort and Spa and products Proficiency with Microsoft Office products including Microsoft Excel, Word and PowerPoint Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $32.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Job Description Job Description Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI4f1caf9f5-
May 14, 2024
Full time
Job Description Job Description Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI4f1caf9f5-
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 14, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 14, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 14, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 14, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 14, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 14, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 14, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 14, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 14, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Marriott International, Inc
Whistler, British Columbia (BC)
Job Number Job Category Sales & Marketing Location Delta Hotels Whistler Village Suites, 4308 Main Street, Whistler, BC, Canada VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1-year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $25.50 to $27 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
May 13, 2024
Full time
Job Number Job Category Sales & Marketing Location Delta Hotels Whistler Village Suites, 4308 Main Street, Whistler, BC, Canada VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1-year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $25.50 to $27 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.