HRI Hospitality
Hyatt Place Tampa Downtown, North Florida Avenue, Tampa, FL, USA
Our dual-brand hotel located in the heart of Downtown Tampa is looking to hire a Business Travel Sales Manager. If you have a passion for hotel sales and are looking for a hybrid position, apply today!
JOB SUMMARY
The Business Travel Sales Manager is responsible for growing business in both the corporate and local negotiated segments as well as the overall Consortia business. The Business Travel Sales Manager will continue to further penetrate existing accounts as well as procure new business for their assigned hotel. The Sales Business Travel Sales Manager is also responsible for meeting assigned monthly sales goals. This position will be based out of the assigned hotel.
MINIMUM REQUIREMENTS
Education
• College degree or High School Diploma with related experience
Experience
• Previous hotel sales management experience
Skills and Knowledge
The individual must possess the following knowledge, skills, and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Must be able to read, write, and understand English
• Excellent verbal and written communication skills including leading and participating in formal presentations
• Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales
• Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
• Strong computer skills. Microsoft Office, Delphi FDC, Envision, CI/TY, Sales Pro, Agency 360 and other programs as it pertains to this position
• Experience with Travel Click business intelligence products
• Experience reading and understanding STR reports
• Experience with multiple brands (Hyatt, Hilton, Marriott, IHG) and brand-specific sales systems
• Ability to work as part of a team
• Strong desire to deliver high-quality customer service
• Detail-oriented and organized as it pertains to accuracy and efficiency
• Good personnel and management organizational skills
JOB DUTIES
• Responsible for meeting or exceeding revenue goals in the Business Travel market segment(s) for the assigned hotel.
• Responsible for the online RFP Management processes as applicable to brand or third-party sources, for securing new accounts within the Business Travel market segment(s) for assigned hotel
• Assist with the completion of required reports for the assigned hotel in a timely manner
• Effectively communicate with the Director of Revenue and/or Director of Sales of the assigned hotel to review opportunities that impact revenue goals
• Conduct weekly sales calls to existing and new accounts, as well as uncover new business in the assigned market segment(s)
• Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development for assigned hotel
• Travel locally to conduct outside calls, promote assigned hotel
• Attend tradeshows representing the assigned hotel as required
• Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.
• Maintain a relationship with the brand’s national sales office (where applicable)
• Arrange site inspections of the assigned hotel for new accounts
• Respond to all sales inquiries within 24 business hours
• Execute and support the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondences).
• Responsible for negotiating volume account contracts and the implementation and setup as required
• Analyze historical, current, and future hotel/market trends and develop strategies to maximize occupancy and average rate of assigned hotels through creative and selective selling
• Remain current on new competition, changes in the market, and needs of the assigned hotel
• Assist in the development of the annual budget and quarterly owner reviews for the assigned hotel
• Participate in management meetings at assigned hotels to discuss budget, forecast, and rate
• Attend a minimum; attend of one revenue strategy calls per month per the assigned hotel
• Participate in the yearly creation of the BT budget
• Assist with the completion of marketing and owner presentations for assigned hotel
• Partner with the operations team of assigned hotels to coordinate customer specifications, and effectively respond to customer issues and comments to ensure customer satisfaction
• Provide a weekly sales activity recap to property GM and DOS - This may also require the information being entered in the property sales system, as requested
• Completion of weekly/monthly sales activity goals provided by each property
• Adjust work schedule as needed to meet the business demands, which may include hours in the early morning, evening, and/or weekend hours
• Other duties as assigned
Apr 03, 2024
Full time
Our dual-brand hotel located in the heart of Downtown Tampa is looking to hire a Business Travel Sales Manager. If you have a passion for hotel sales and are looking for a hybrid position, apply today!
JOB SUMMARY
The Business Travel Sales Manager is responsible for growing business in both the corporate and local negotiated segments as well as the overall Consortia business. The Business Travel Sales Manager will continue to further penetrate existing accounts as well as procure new business for their assigned hotel. The Sales Business Travel Sales Manager is also responsible for meeting assigned monthly sales goals. This position will be based out of the assigned hotel.
MINIMUM REQUIREMENTS
Education
• College degree or High School Diploma with related experience
Experience
• Previous hotel sales management experience
Skills and Knowledge
The individual must possess the following knowledge, skills, and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Must be able to read, write, and understand English
• Excellent verbal and written communication skills including leading and participating in formal presentations
• Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales
• Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
• Strong computer skills. Microsoft Office, Delphi FDC, Envision, CI/TY, Sales Pro, Agency 360 and other programs as it pertains to this position
• Experience with Travel Click business intelligence products
• Experience reading and understanding STR reports
• Experience with multiple brands (Hyatt, Hilton, Marriott, IHG) and brand-specific sales systems
• Ability to work as part of a team
• Strong desire to deliver high-quality customer service
• Detail-oriented and organized as it pertains to accuracy and efficiency
• Good personnel and management organizational skills
JOB DUTIES
• Responsible for meeting or exceeding revenue goals in the Business Travel market segment(s) for the assigned hotel.
• Responsible for the online RFP Management processes as applicable to brand or third-party sources, for securing new accounts within the Business Travel market segment(s) for assigned hotel
• Assist with the completion of required reports for the assigned hotel in a timely manner
• Effectively communicate with the Director of Revenue and/or Director of Sales of the assigned hotel to review opportunities that impact revenue goals
• Conduct weekly sales calls to existing and new accounts, as well as uncover new business in the assigned market segment(s)
• Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development for assigned hotel
• Travel locally to conduct outside calls, promote assigned hotel
• Attend tradeshows representing the assigned hotel as required
• Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.
• Maintain a relationship with the brand’s national sales office (where applicable)
• Arrange site inspections of the assigned hotel for new accounts
• Respond to all sales inquiries within 24 business hours
• Execute and support the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondences).
• Responsible for negotiating volume account contracts and the implementation and setup as required
• Analyze historical, current, and future hotel/market trends and develop strategies to maximize occupancy and average rate of assigned hotels through creative and selective selling
• Remain current on new competition, changes in the market, and needs of the assigned hotel
• Assist in the development of the annual budget and quarterly owner reviews for the assigned hotel
• Participate in management meetings at assigned hotels to discuss budget, forecast, and rate
• Attend a minimum; attend of one revenue strategy calls per month per the assigned hotel
• Participate in the yearly creation of the BT budget
• Assist with the completion of marketing and owner presentations for assigned hotel
• Partner with the operations team of assigned hotels to coordinate customer specifications, and effectively respond to customer issues and comments to ensure customer satisfaction
• Provide a weekly sales activity recap to property GM and DOS - This may also require the information being entered in the property sales system, as requested
• Completion of weekly/monthly sales activity goals provided by each property
• Adjust work schedule as needed to meet the business demands, which may include hours in the early morning, evening, and/or weekend hours
• Other duties as assigned
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Focus on achievement of hotel financial goals / budget targets. Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. Develop accurate and aggressive long and short-range financial objectives consistent with property objectives. Ensure that all Shaner and franchise operating standards are followed. Be accessible to guests and employees. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Leads all aspects of employee performance to ensure productivity and a quality work environment. Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. Other duties as assigned Responsibilities The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. The General Manager takes the lead with the sales team to develop the property's sales and marketing efforts; recruits, motivates, and inspires the entire hotel team to ensure superior guest satisfaction; serves as a hands-on operator for the hotel; and serves as a highly visible leader in the community. Qualifications Minimum of five years of progressive leadership experience in the hospitality industry. Ability to satisfactorily communicate with guests, management and co-workers to their understanding. High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred. Bilingual English/Spanish a plus. Knowledge of budget preparation and cost controls. Working knowledge of all hotel departments. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to apply good judgment to carry out instructions. Knowledgeable of the property management system. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 03, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Focus on achievement of hotel financial goals / budget targets. Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. Develop accurate and aggressive long and short-range financial objectives consistent with property objectives. Ensure that all Shaner and franchise operating standards are followed. Be accessible to guests and employees. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Leads all aspects of employee performance to ensure productivity and a quality work environment. Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. Other duties as assigned Responsibilities The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. The General Manager takes the lead with the sales team to develop the property's sales and marketing efforts; recruits, motivates, and inspires the entire hotel team to ensure superior guest satisfaction; serves as a hands-on operator for the hotel; and serves as a highly visible leader in the community. Qualifications Minimum of five years of progressive leadership experience in the hospitality industry. Ability to satisfactorily communicate with guests, management and co-workers to their understanding. High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred. Bilingual English/Spanish a plus. Knowledge of budget preparation and cost controls. Working knowledge of all hotel departments. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to apply good judgment to carry out instructions. Knowledgeable of the property management system. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !