Food Service Manager

  • Boston University Dining Services
  • Boston, MA, USA
  • Oct 03, 2019
Full time General Managers and Management Executives Banquet Staff

Job Description

Food Service Management position at our largest dining facility, responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared food from a menu.Essential Functions:Leadership:Leverage Aramark's coaching model to engage and develop team members to their fullest potential. Reward and recognize employees. Ensure individual and team performance meets objectives and client expectations. Plan and lead daily team briefings. Ensure safety and sanitation standards in all operations.Client Relationship:Maintain effective client and customer rapport for mutually beneficial business relationships.Identify client needs and communicate operational progress. Demonstrate excellent customer service using Aramark's standard service model.Financial Performance:Ensure the completion and maintenance of P statements. Deliver client and company financial targets. Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.Productivity:Create value through efficient operations, appropriate cost controls, and profit management. Comply with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives. Ensure entire team is trained and able to execute. Supervise team regarding production, quality and control.Compliance:Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour.Additional Responsibilities:Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director.Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer.Maintain an effective working relationship with other departments to a unified food service experience for all customers.Requires at least 1 year of experience and prior experience in a management roleBachelor's degree or equivalent experience desired