Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Hammerhead Pizza LLC TA Domino's Pizza is an Equal Opportunity Employer.
May 05, 2024
Full time
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Hammerhead Pizza LLC TA Domino's Pizza is an Equal Opportunity Employer.
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
May 01, 2024
Full time
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. HAMMERHEAD PIZZA LLC TA Domino's Pizza is an Equal Opportunity Employer.
May 01, 2024
Full time
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. HAMMERHEAD PIZZA LLC TA Domino's Pizza is an Equal Opportunity Employer.
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
May 01, 2024
Full time
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
May 01, 2024
Full time
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. HAMMERHEAD PIZZA LLC TA Domino's Pizza is an Equal Opportunity Employer.
May 01, 2024
Full time
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. HAMMERHEAD PIZZA LLC TA Domino's Pizza is an Equal Opportunity Employer.
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
May 01, 2024
Full time
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
May 01, 2024
Full time
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. HAMMERHEAD PIZZA LLC TA Domino's Pizza is an Equal Opportunity Employer.
May 01, 2024
Full time
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. HAMMERHEAD PIZZA LLC TA Domino's Pizza is an Equal Opportunity Employer.
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
May 01, 2024
Full time
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
May 01, 2024
Full time
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
Job Description Title: Customer Service Representative Job Description: You got game? You got spring in your step? You want the best job in the world? And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality, hustle and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Our mission is to recognize, appreciate, value and utilize talents and contributions of all individuals. To create an empathetic environment where all team are valued for their differences, and encouraged to reach their highest potential. If this sounds like a culture you want to be apart of, what are you waiting for? Apply! Duties & Responsibilities: As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino's customers. As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance with Domino's and Team Fox image standards is required - you are the face of the brand! Additional duties and responsibilities include, but are not limited to the following: Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, and make sound ethical judgments in a timely manner. Enthusiastic customer greeting and positive personality - taking orders with a smile! Operate, clean, and maintain all store facility and equipment. Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork. Prepare product to Domino's specifications and guidelines. Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery. Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Comfortability utilizing a computer keyboard, touch screen, and foot-paddle. Physical Requirements: (including, but not limited to the following): Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities: Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Bulk product deliveries are made two to three time per week, and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking. You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks. Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes. Additional Requirements: You must be at least 16 years of age Must pass a Criminal Background Check
May 01, 2024
Full time
Job Description Title: Customer Service Representative Job Description: You got game? You got spring in your step? You want the best job in the world? And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality, hustle and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Our mission is to recognize, appreciate, value and utilize talents and contributions of all individuals. To create an empathetic environment where all team are valued for their differences, and encouraged to reach their highest potential. If this sounds like a culture you want to be apart of, what are you waiting for? Apply! Duties & Responsibilities: As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino's customers. As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance with Domino's and Team Fox image standards is required - you are the face of the brand! Additional duties and responsibilities include, but are not limited to the following: Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, and make sound ethical judgments in a timely manner. Enthusiastic customer greeting and positive personality - taking orders with a smile! Operate, clean, and maintain all store facility and equipment. Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork. Prepare product to Domino's specifications and guidelines. Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery. Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Comfortability utilizing a computer keyboard, touch screen, and foot-paddle. Physical Requirements: (including, but not limited to the following): Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities: Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Bulk product deliveries are made two to three time per week, and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking. You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks. Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes. Additional Requirements: You must be at least 16 years of age Must pass a Criminal Background Check
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
May 01, 2024
Full time
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
Pay: $0 per year - $0 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs
May 02, 2024
Full time
Pay: $0 per year - $0 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs
Pay: $0 per year - $0 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs
May 01, 2024
Full time
Pay: $0 per year - $0 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs
Pay: $0 per year - $0 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs
May 01, 2024
Full time
Pay: $0 per year - $0 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs
Pay: $0 per year - $0 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs
May 01, 2024
Full time
Pay: $0 per year - $0 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs
Pay: $0 per year - $0 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs
May 01, 2024
Full time
Pay: $0 per year - $0 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs
Pay: $0 per year - $0 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs
May 01, 2024
Full time
Pay: $0 per year - $0 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs