At Cactus Club Cafe, we love what we do, and we love the people we do it with. As one of the most innovative restaurant concepts in Canada, we are continuously celebrated as one of the country's best places to work. We firmly believe in creating a workplace where everyone feels welcome, supported and valued. Today, the restaurant is a national brand, and is experiencing the fastest growth in its history. Our Kitchen Supervisors advance their culinary journey by working with some of the world's finest menu offerings and teams of dedicated and talented cooks who share a passion for the culinary arts. Terms of Employment: Permanent, full time, flexible schedule with the ability to work day and late-night shifts. Salary: $18.50 per hour, 40 hours per week, and meal subsidy. Food discount on shifts worked. Anticipated start date: As soon as possible. Location: Cactus Coal Harbour 1085 Canada Pl, Vancouver, BC V6C 3E1. Kitchen Supervisor Job duties include and not limited to: Prepare and cook complete meals or individual dishes and foods. Cut, prepare and marinate food to recipe. Follow proper plate presentation that meets standards. Ensure inventory of food and supplies. Ensure cleanliness of the work environment and station. Maintain knowledge and understanding of Cactus products and menu offerings. and help determine related food and labour costs. Train kitchen partners in job duties, and sanitation and safety procedures. Ensure compliance with provincial/territorial food safe procedures. Supervise, coordinate and schedule the activities of kitchen partners who prepare, portion and serve food. Estimate and order ingredients and supplies required for meal preparation. Prepare food order summaries for Chef according to requests from guests. Establish work schedules and procedures. Maintain records of stock, repairs, sales and wastage. Supervise and check assembly of take-out orders. Ensure that food and service meet quality control and Cactus standards. May participate in the selection of kitchen partners and assist in the development of policies, procedures and budgets. Educational Requirements Working towards or completion of secondary school. Food Safe certificate is considered an asset. Previous Experience Previous employment as a cook and several years of experience in the hospitality industry is required. Skills Excellent communicator, self-motivated with a strong sense of accountability. Professional, principled and positive. A people developer with a knack for problem solving and quick decision making. Language Written and spoken English is required. We Will Hold ourselves to the highest standard as a Platinum member of Canada's 50 Best Managed Companies, a Top Employer for Young People, and one of Canada's 10 Most Admired Corporate Cultures Offer flexible scheduling and discounted shift meals Provide experience in food costing and working with complex ingredients to create a variety of dishes Provide an unbeatable business education through carefully crafted training such as a mentorship program, Cactus University, and Red Seal support Ensure you work with a FUN team! Check us out on How to Apply By email: No walk-ins or phone calls please. Job Type: Full-time Pay: $18.50 per hour Expected hours: 40 per week Application question(s): Do you have previous line cook/hospitality experience? Education: Secondary School (preferred) Licence/Certification: FoodSafe (preferred) Work Location: In person
May 18, 2024
Full time
At Cactus Club Cafe, we love what we do, and we love the people we do it with. As one of the most innovative restaurant concepts in Canada, we are continuously celebrated as one of the country's best places to work. We firmly believe in creating a workplace where everyone feels welcome, supported and valued. Today, the restaurant is a national brand, and is experiencing the fastest growth in its history. Our Kitchen Supervisors advance their culinary journey by working with some of the world's finest menu offerings and teams of dedicated and talented cooks who share a passion for the culinary arts. Terms of Employment: Permanent, full time, flexible schedule with the ability to work day and late-night shifts. Salary: $18.50 per hour, 40 hours per week, and meal subsidy. Food discount on shifts worked. Anticipated start date: As soon as possible. Location: Cactus Coal Harbour 1085 Canada Pl, Vancouver, BC V6C 3E1. Kitchen Supervisor Job duties include and not limited to: Prepare and cook complete meals or individual dishes and foods. Cut, prepare and marinate food to recipe. Follow proper plate presentation that meets standards. Ensure inventory of food and supplies. Ensure cleanliness of the work environment and station. Maintain knowledge and understanding of Cactus products and menu offerings. and help determine related food and labour costs. Train kitchen partners in job duties, and sanitation and safety procedures. Ensure compliance with provincial/territorial food safe procedures. Supervise, coordinate and schedule the activities of kitchen partners who prepare, portion and serve food. Estimate and order ingredients and supplies required for meal preparation. Prepare food order summaries for Chef according to requests from guests. Establish work schedules and procedures. Maintain records of stock, repairs, sales and wastage. Supervise and check assembly of take-out orders. Ensure that food and service meet quality control and Cactus standards. May participate in the selection of kitchen partners and assist in the development of policies, procedures and budgets. Educational Requirements Working towards or completion of secondary school. Food Safe certificate is considered an asset. Previous Experience Previous employment as a cook and several years of experience in the hospitality industry is required. Skills Excellent communicator, self-motivated with a strong sense of accountability. Professional, principled and positive. A people developer with a knack for problem solving and quick decision making. Language Written and spoken English is required. We Will Hold ourselves to the highest standard as a Platinum member of Canada's 50 Best Managed Companies, a Top Employer for Young People, and one of Canada's 10 Most Admired Corporate Cultures Offer flexible scheduling and discounted shift meals Provide experience in food costing and working with complex ingredients to create a variety of dishes Provide an unbeatable business education through carefully crafted training such as a mentorship program, Cactus University, and Red Seal support Ensure you work with a FUN team! Check us out on How to Apply By email: No walk-ins or phone calls please. Job Type: Full-time Pay: $18.50 per hour Expected hours: 40 per week Application question(s): Do you have previous line cook/hospitality experience? Education: Secondary School (preferred) Licence/Certification: FoodSafe (preferred) Work Location: In person
Position Title: Slot Shift Supervisor Reports To: Slot Manager Supervises: Slot Floor Attendants Summary of Position Responsible for the day-to-day operation and conduct of entire slot machine floor for an assigned shift and monitors the performance of Slot Floor Attendants working during the assigned shift. The Slot Shift Supervisor resolves Slot Machine Department conflicts that may arise on their shift. Ensures all customers are attended to promptly and courteously by all slot department team members. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Prepare and completes attendance reports; Monitors staff performance, ensuring adherence to all casino policies and procedures and the Internal Control System; Prepares weekly schedules for Slot Floor Attendants, assigning them specific work areas on the slot floor; Trains and evaluates all Slot Department Floor attendants; Maintains constant awareness of floor activity, protects the Slot Department bankroll, the playing public, and casino integrity; Acts as a host, explaining slot machine details to team members and customers as necessary; Maintains an imprested bank to make change for quests on casino floor; Assists in the development and implementation of Slot Department policies and procedures; Assures proper completion of currency transaction reporting paperwork, as required by federal regulation (Title 31) for the Slot Department; Settles customer disputes on the slot floor area or refers them to the Lead Supervisor or Slot Manager; Supervises temporary and permanent removal of funds from slot machines; Performs, supervises, or verifies slot machine transactions when necessary; Reports technical problems to Slot Technicians so they can be repaired quickly; Adheres to all regulatory, resort, departmental, casino policies and procedures, and to the casino Internal Control Structure; Other duties may be assigned; Must be able to obtain and maintain a gaming license. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High school diploma or general education diploma (GED) or six months to one year related experience and/or training; or equivalent combination of education and experience may be substituted. Supervisory experience preferred. Mescalero Apache Tribal preference; bicultural experience preferred. Must have excellent computer skills working with Microsoft Word and Excel and Power Point and ability to make efficient use of Microsoft Outlook and Internet Explorer. Must possess strong organizational skills and excellent oral/written communication skills. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments. Approvals: Date: Team Member Signature
May 16, 2024
Full time
Position Title: Slot Shift Supervisor Reports To: Slot Manager Supervises: Slot Floor Attendants Summary of Position Responsible for the day-to-day operation and conduct of entire slot machine floor for an assigned shift and monitors the performance of Slot Floor Attendants working during the assigned shift. The Slot Shift Supervisor resolves Slot Machine Department conflicts that may arise on their shift. Ensures all customers are attended to promptly and courteously by all slot department team members. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Prepare and completes attendance reports; Monitors staff performance, ensuring adherence to all casino policies and procedures and the Internal Control System; Prepares weekly schedules for Slot Floor Attendants, assigning them specific work areas on the slot floor; Trains and evaluates all Slot Department Floor attendants; Maintains constant awareness of floor activity, protects the Slot Department bankroll, the playing public, and casino integrity; Acts as a host, explaining slot machine details to team members and customers as necessary; Maintains an imprested bank to make change for quests on casino floor; Assists in the development and implementation of Slot Department policies and procedures; Assures proper completion of currency transaction reporting paperwork, as required by federal regulation (Title 31) for the Slot Department; Settles customer disputes on the slot floor area or refers them to the Lead Supervisor or Slot Manager; Supervises temporary and permanent removal of funds from slot machines; Performs, supervises, or verifies slot machine transactions when necessary; Reports technical problems to Slot Technicians so they can be repaired quickly; Adheres to all regulatory, resort, departmental, casino policies and procedures, and to the casino Internal Control Structure; Other duties may be assigned; Must be able to obtain and maintain a gaming license. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High school diploma or general education diploma (GED) or six months to one year related experience and/or training; or equivalent combination of education and experience may be substituted. Supervisory experience preferred. Mescalero Apache Tribal preference; bicultural experience preferred. Must have excellent computer skills working with Microsoft Word and Excel and Power Point and ability to make efficient use of Microsoft Outlook and Internet Explorer. Must possess strong organizational skills and excellent oral/written communication skills. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments. Approvals: Date: Team Member Signature
Sumantlal & Sons Corporation
Medicine Hat, Alberta (AB)
1321 Trans Canada Way SE Medicine Hat, AB T1B 1J1 Salary 18.95 hourly / 35 to 44 hours per Week Terms of employment Permanent employment Full time Day, Evening, Flexible Hours, Morning, On Call, Overtime, Shift, Weekend Start date Starts as soon as possible Vacancies 2 vacancies Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years Work setting Restaurant Responsibilities Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate and order ingredients and supplies Hire food service staff Ensure food service and quality control Prepare budget and cost estimates Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Prepare food order summaries for chef Establish work schedules Supervision 5-10 people Work conditions and physical capabilities Fast-paced environment Tight deadlines Combination of sitting, standing, walking Standing for extended periods Attention to detail Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Initiative Dependability
May 14, 2024
1321 Trans Canada Way SE Medicine Hat, AB T1B 1J1 Salary 18.95 hourly / 35 to 44 hours per Week Terms of employment Permanent employment Full time Day, Evening, Flexible Hours, Morning, On Call, Overtime, Shift, Weekend Start date Starts as soon as possible Vacancies 2 vacancies Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years Work setting Restaurant Responsibilities Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate and order ingredients and supplies Hire food service staff Ensure food service and quality control Prepare budget and cost estimates Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Prepare food order summaries for chef Establish work schedules Supervision 5-10 people Work conditions and physical capabilities Fast-paced environment Tight deadlines Combination of sitting, standing, walking Standing for extended periods Attention to detail Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Initiative Dependability
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit Supervisor for the Sheraton Hotel in Columbia SC Night Auditor (Overnight Shift 9 PM- 5 AM or 11 PM-7 AM) Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Check guests in, issue room keys, and provide information on hotel services and room location. Ensure required identification is taken from guests at check-in in line with local legislative requirements. Answer phones in a prompt and courteous manner. Up-sell rooms where possible to maximize hotel revenue. Answer, record and process all guest calls, messages, requests, questions or concerns. Record guest preferences in the system. Check guests out, including resolving any late or disputed charges. Accurately process all cash and credit card transactions using established procedures. Issue, control and release guest safe-deposit boxes in line with hotel procedures. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Take action to solve guest problems/complaints using appropriate service recovery guidelines. Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc Supervisor responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote "preferred" guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Frequently standing up behind the desk and front office areas. Carrying or lifting items weighing up to 50 pounds / 23 kilograms. Handling objects, products and computer equipment. Basic computer skills to operate various property management and reservations systems, etc. Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program
May 11, 2024
Full time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit Supervisor for the Sheraton Hotel in Columbia SC Night Auditor (Overnight Shift 9 PM- 5 AM or 11 PM-7 AM) Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Check guests in, issue room keys, and provide information on hotel services and room location. Ensure required identification is taken from guests at check-in in line with local legislative requirements. Answer phones in a prompt and courteous manner. Up-sell rooms where possible to maximize hotel revenue. Answer, record and process all guest calls, messages, requests, questions or concerns. Record guest preferences in the system. Check guests out, including resolving any late or disputed charges. Accurately process all cash and credit card transactions using established procedures. Issue, control and release guest safe-deposit boxes in line with hotel procedures. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Take action to solve guest problems/complaints using appropriate service recovery guidelines. Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc Supervisor responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote "preferred" guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Frequently standing up behind the desk and front office areas. Carrying or lifting items weighing up to 50 pounds / 23 kilograms. Handling objects, products and computer equipment. Basic computer skills to operate various property management and reservations systems, etc. Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program
Join our janitorial team in Monroe, WI, and embark on a career that merges the satisfaction of hands-on work with the fulfillment of leadership! We're on the lookout for an Assistant Janitorial Supervisor to join our second shift operations This is not just a job; it's an opportunity to excel in a fast-paced environment that values dedication and attention to detail. As the Assistant Janitorial Supervisor, you'll play a pivotal role in maintaining our high standards of cleanliness and sanitation You'll lead a dedicated team, ensuring that every corner of our facilities reflects our commitment to excellence Your responsibilities will include: - Imparting BBP cleanup practices and safety protocols to ensure a secure environment for all. - Overseeing the replenishment and maintenance of supplies in breakrooms and restrooms - Orchestrating the thorough cleaning of buildings during second shift, ensuring meticulous attention to detail from trash disposal to mopping and beyond. - Managing inventory, ordering supplies and equipment proactively to maintain seamless operations. - Upholding our rigorous safety standards and ensuring the smooth operation of all cleaning equipment. - Conducting monthly evaluations with the department manager to continuously enhance our janitorial processes. Qualifications: We need a proactive self-starter who thrives on autonomy and adheres to procedures with precision If you excel in a fast-paced environment and have an eye for detail, we want you! - High school diploma or equivalent, or two years of pertinent experience - Ability to work independently with limited supervision - Experience in leading and training teams - Solid communication skills - Must possess and maintain a valid driver's license
May 01, 2024
Full time
Join our janitorial team in Monroe, WI, and embark on a career that merges the satisfaction of hands-on work with the fulfillment of leadership! We're on the lookout for an Assistant Janitorial Supervisor to join our second shift operations This is not just a job; it's an opportunity to excel in a fast-paced environment that values dedication and attention to detail. As the Assistant Janitorial Supervisor, you'll play a pivotal role in maintaining our high standards of cleanliness and sanitation You'll lead a dedicated team, ensuring that every corner of our facilities reflects our commitment to excellence Your responsibilities will include: - Imparting BBP cleanup practices and safety protocols to ensure a secure environment for all. - Overseeing the replenishment and maintenance of supplies in breakrooms and restrooms - Orchestrating the thorough cleaning of buildings during second shift, ensuring meticulous attention to detail from trash disposal to mopping and beyond. - Managing inventory, ordering supplies and equipment proactively to maintain seamless operations. - Upholding our rigorous safety standards and ensuring the smooth operation of all cleaning equipment. - Conducting monthly evaluations with the department manager to continuously enhance our janitorial processes. Qualifications: We need a proactive self-starter who thrives on autonomy and adheres to procedures with precision If you excel in a fast-paced environment and have an eye for detail, we want you! - High school diploma or equivalent, or two years of pertinent experience - Ability to work independently with limited supervision - Experience in leading and training teams - Solid communication skills - Must possess and maintain a valid driver's license
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Traditions Hospitality Group
Thackerville, Oklahoma
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Traditions Hospitality Group
Burneyville, Oklahoma
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Traditions Hospitality Group
Thackerville, Oklahoma
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123