Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.
May 08, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.
Compensation: Starting $16/hour DOE Hours: Variable shift Benefits (includes, but not limited to): Competitive base wage Healthy, Achievable Bonus Program Medical, dental, vision, RX Paid Vacation Life Insurance 401K with a minimum 5% match Strong career and wage growth potential An excellent support network and promotion from within (97% of our managers have promoted from within) The personalized training, support and tools you need to reach your goals Defined career paths for those who pursue a long-term career based on relevant work experience Are you looking for a "job" or an opportunity to be a part of a team? Are you looking for an employer who recognizes and values your contributions? Sounds like we're a perfect match! Join the "We Appreciate You" team, a company that offers competitive benefits, appreciates and recognizes accomplishments, supports a "promote from within" philosophy, encourages a work/life balance and treats everyone with respect! Our best team member candidate is a results-oriented professional with a strong customer focus for both internal and external customers! The Restaurant Shift Manager is responsible for management of an entire shift(s) of restaurant operations, which include (but not limited to): Training, developing and mentoring staff Creating a warm, welcoming work and dining environment Monitoring and reinforcing food safety procedures Maximizing store sales and profit goals Maintaining QSC standards Ensuring protection of Wendy's brand and assets Demonstrating drive for results Going above and beyond to serve our guests Minimum Qualifications (include, but not limited to): At least 18 years of age High school diploma or equivalent preferred & possess all documents required by state and federal law. Minimum of one (1) year Shift Manager or equivalent experience required (preferred in high volume QSR &/or fast casual concepts) Flexibility to work rotating shifts, including weekends and holidays Demonstrated ability to lead and manage your own team in a fast-paced, dynamic environment Excellent problem solving and decision-making skills, results oriented and customer focused The Wenspok Companies is a privately owned franchise of Wendy's Restaurants in the USA. We operate 67+ Wendy's restaurants between Washington, Idaho, Oregon, Colorado, South Dakota, North Dakota, Kansas, Montana, Wyoming, and Nebraska and employ over 2.500+ team members! EOE
May 16, 2024
Full time
Compensation: Starting $16/hour DOE Hours: Variable shift Benefits (includes, but not limited to): Competitive base wage Healthy, Achievable Bonus Program Medical, dental, vision, RX Paid Vacation Life Insurance 401K with a minimum 5% match Strong career and wage growth potential An excellent support network and promotion from within (97% of our managers have promoted from within) The personalized training, support and tools you need to reach your goals Defined career paths for those who pursue a long-term career based on relevant work experience Are you looking for a "job" or an opportunity to be a part of a team? Are you looking for an employer who recognizes and values your contributions? Sounds like we're a perfect match! Join the "We Appreciate You" team, a company that offers competitive benefits, appreciates and recognizes accomplishments, supports a "promote from within" philosophy, encourages a work/life balance and treats everyone with respect! Our best team member candidate is a results-oriented professional with a strong customer focus for both internal and external customers! The Restaurant Shift Manager is responsible for management of an entire shift(s) of restaurant operations, which include (but not limited to): Training, developing and mentoring staff Creating a warm, welcoming work and dining environment Monitoring and reinforcing food safety procedures Maximizing store sales and profit goals Maintaining QSC standards Ensuring protection of Wendy's brand and assets Demonstrating drive for results Going above and beyond to serve our guests Minimum Qualifications (include, but not limited to): At least 18 years of age High school diploma or equivalent preferred & possess all documents required by state and federal law. Minimum of one (1) year Shift Manager or equivalent experience required (preferred in high volume QSR &/or fast casual concepts) Flexibility to work rotating shifts, including weekends and holidays Demonstrated ability to lead and manage your own team in a fast-paced, dynamic environment Excellent problem solving and decision-making skills, results oriented and customer focused The Wenspok Companies is a privately owned franchise of Wendy's Restaurants in the USA. We operate 67+ Wendy's restaurants between Washington, Idaho, Oregon, Colorado, South Dakota, North Dakota, Kansas, Montana, Wyoming, and Nebraska and employ over 2.500+ team members! EOE
Compensation: Starting $16/hour DOE Hours: Variable shift Benefits (includes, but not limited to): Competitive base wage Healthy, Achievable Bonus Program Medical, dental, vision, RX Paid Vacation Life Insurance 401K with a minimum 5% match Strong career and wage growth potential An excellent support network and promotion from within (97% of our managers have promoted from within) The personalized training, support and tools you need to reach your goals Defined career paths for those who pursue a long-term career based on relevant work experience Are you looking for a "job" or an opportunity to be a part of a team? Are you looking for an employer who recognizes and values your contributions? Sounds like we're a perfect match! Join the "We Appreciate You" team, a company that offers competitive benefits, appreciates and recognizes accomplishments, supports a "promote from within" philosophy, encourages a work/life balance and treats everyone with respect! Our best team member candidate is a results-oriented professional with a strong customer focus for both internal and external customers! The Restaurant Shift Manager is responsible for management of an entire shift(s) of restaurant operations, which include (but not limited to): Training, developing and mentoring staff Creating a warm, welcoming work and dining environment Monitoring and reinforcing food safety procedures Maximizing store sales and profit goals Maintaining QSC standards Ensuring protection of Wendy's brand and assets Demonstrating drive for results Going above and beyond to serve our guests Minimum Qualifications (include, but not limited to): At least 18 years of age High school diploma or equivalent preferred & possess all documents required by state and federal law. Minimum of one (1) year Shift Manager or equivalent experience required (preferred in high volume QSR &/or fast casual concepts) Flexibility to work rotating shifts, including weekends and holidays Demonstrated ability to lead and manage your own team in a fast-paced, dynamic environment Excellent problem solving and decision-making skills, results oriented and customer focused The Wenspok Companies is a privately owned franchise of Wendy's Restaurants in the USA. We operate 67+ Wendy's restaurants between Washington, Idaho, Oregon, Colorado, South Dakota, North Dakota, Kansas, Montana, Wyoming, and Nebraska and employ over 2.500+ team members! EOE
May 16, 2024
Full time
Compensation: Starting $16/hour DOE Hours: Variable shift Benefits (includes, but not limited to): Competitive base wage Healthy, Achievable Bonus Program Medical, dental, vision, RX Paid Vacation Life Insurance 401K with a minimum 5% match Strong career and wage growth potential An excellent support network and promotion from within (97% of our managers have promoted from within) The personalized training, support and tools you need to reach your goals Defined career paths for those who pursue a long-term career based on relevant work experience Are you looking for a "job" or an opportunity to be a part of a team? Are you looking for an employer who recognizes and values your contributions? Sounds like we're a perfect match! Join the "We Appreciate You" team, a company that offers competitive benefits, appreciates and recognizes accomplishments, supports a "promote from within" philosophy, encourages a work/life balance and treats everyone with respect! Our best team member candidate is a results-oriented professional with a strong customer focus for both internal and external customers! The Restaurant Shift Manager is responsible for management of an entire shift(s) of restaurant operations, which include (but not limited to): Training, developing and mentoring staff Creating a warm, welcoming work and dining environment Monitoring and reinforcing food safety procedures Maximizing store sales and profit goals Maintaining QSC standards Ensuring protection of Wendy's brand and assets Demonstrating drive for results Going above and beyond to serve our guests Minimum Qualifications (include, but not limited to): At least 18 years of age High school diploma or equivalent preferred & possess all documents required by state and federal law. Minimum of one (1) year Shift Manager or equivalent experience required (preferred in high volume QSR &/or fast casual concepts) Flexibility to work rotating shifts, including weekends and holidays Demonstrated ability to lead and manage your own team in a fast-paced, dynamic environment Excellent problem solving and decision-making skills, results oriented and customer focused The Wenspok Companies is a privately owned franchise of Wendy's Restaurants in the USA. We operate 67+ Wendy's restaurants between Washington, Idaho, Oregon, Colorado, South Dakota, North Dakota, Kansas, Montana, Wyoming, and Nebraska and employ over 2.500+ team members! EOE
Compensation: Starting $16/hour DOE Hours: Variable shift Benefits (includes, but not limited to): Competitive base wage Healthy, Achievable Bonus Program Medical, dental, vision, RX Paid Vacation Life Insurance 401K with a minimum 5% match Strong career and wage growth potential An excellent support network and promotion from within (97% of our managers have promoted from within) The personalized training, support and tools you need to reach your goals Defined career paths for those who pursue a long-term career based on relevant work experience Are you looking for a "job" or an opportunity to be a part of a team? Are you looking for an employer who recognizes and values your contributions? Sounds like we're a perfect match! Join the "We Appreciate You" team, a company that offers competitive benefits, appreciates and recognizes accomplishments, supports a "promote from within" philosophy, encourages a work/life balance and treats everyone with respect! Our best team member candidate is a results-oriented professional with a strong customer focus for both internal and external customers! The Restaurant Shift Manager is responsible for management of an entire shift(s) of restaurant operations, which include (but not limited to): Training, developing and mentoring staff Creating a warm, welcoming work and dining environment Monitoring and reinforcing food safety procedures Maximizing store sales and profit goals Maintaining QSC standards Ensuring protection of Wendy's brand and assets Demonstrating drive for results Going above and beyond to serve our guests Minimum Qualifications (include, but not limited to): At least 18 years of age High school diploma or equivalent preferred & possess all documents required by state and federal law. Minimum of one (1) year Shift Manager or equivalent experience required (preferred in high volume QSR &/or fast casual concepts) Flexibility to work rotating shifts, including weekends and holidays Demonstrated ability to lead and manage your own team in a fast-paced, dynamic environment Excellent problem solving and decision-making skills, results oriented and customer focused The Wenspok Companies is a privately owned franchise of Wendy's Restaurants in the USA. We operate 67+ Wendy's restaurants between Washington, Idaho, Oregon, Colorado, South Dakota, North Dakota, Kansas, Montana, Wyoming, and Nebraska and employ over 2.500+ team members! EOE
May 16, 2024
Full time
Compensation: Starting $16/hour DOE Hours: Variable shift Benefits (includes, but not limited to): Competitive base wage Healthy, Achievable Bonus Program Medical, dental, vision, RX Paid Vacation Life Insurance 401K with a minimum 5% match Strong career and wage growth potential An excellent support network and promotion from within (97% of our managers have promoted from within) The personalized training, support and tools you need to reach your goals Defined career paths for those who pursue a long-term career based on relevant work experience Are you looking for a "job" or an opportunity to be a part of a team? Are you looking for an employer who recognizes and values your contributions? Sounds like we're a perfect match! Join the "We Appreciate You" team, a company that offers competitive benefits, appreciates and recognizes accomplishments, supports a "promote from within" philosophy, encourages a work/life balance and treats everyone with respect! Our best team member candidate is a results-oriented professional with a strong customer focus for both internal and external customers! The Restaurant Shift Manager is responsible for management of an entire shift(s) of restaurant operations, which include (but not limited to): Training, developing and mentoring staff Creating a warm, welcoming work and dining environment Monitoring and reinforcing food safety procedures Maximizing store sales and profit goals Maintaining QSC standards Ensuring protection of Wendy's brand and assets Demonstrating drive for results Going above and beyond to serve our guests Minimum Qualifications (include, but not limited to): At least 18 years of age High school diploma or equivalent preferred & possess all documents required by state and federal law. Minimum of one (1) year Shift Manager or equivalent experience required (preferred in high volume QSR &/or fast casual concepts) Flexibility to work rotating shifts, including weekends and holidays Demonstrated ability to lead and manage your own team in a fast-paced, dynamic environment Excellent problem solving and decision-making skills, results oriented and customer focused The Wenspok Companies is a privately owned franchise of Wendy's Restaurants in the USA. We operate 67+ Wendy's restaurants between Washington, Idaho, Oregon, Colorado, South Dakota, North Dakota, Kansas, Montana, Wyoming, and Nebraska and employ over 2.500+ team members! EOE
Job Description Job Description SMASHBURGERCookOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends 50% of the best burgers around (or other menu options)Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform and hat Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook ResponsibilitiesReporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:Be a menu expert, follow Smashburger's prep and menu recipe standards to prepare guest orders Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes wasteBe a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environmentEnsure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake - we are all human)Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning productsOperate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPEFollow checklists and proven systems to set up, stock and close the kitchen Learn new recipes and procedures to support marketing promotionsAssist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management Foster and value a safe work environment by following all personal and food safety and security standards Cook RequirementsNo experience necessary - we build better skills! Must successfully complete Smashburger training programMust be 16 years of age or olderPhysical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs.Kneel, bend, twist, stoop and smashAbility to work in high temperatures - it gets hot in the kitchen!Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the jobFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust be able to produce authorized U.S. work documents; Smashburger participates in E-verify IND1All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 14, 2024
Full time
Job Description Job Description SMASHBURGERCookOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends 50% of the best burgers around (or other menu options)Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform and hat Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook ResponsibilitiesReporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:Be a menu expert, follow Smashburger's prep and menu recipe standards to prepare guest orders Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes wasteBe a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environmentEnsure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake - we are all human)Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning productsOperate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPEFollow checklists and proven systems to set up, stock and close the kitchen Learn new recipes and procedures to support marketing promotionsAssist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management Foster and value a safe work environment by following all personal and food safety and security standards Cook RequirementsNo experience necessary - we build better skills! Must successfully complete Smashburger training programMust be 16 years of age or olderPhysical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs.Kneel, bend, twist, stoop and smashAbility to work in high temperatures - it gets hot in the kitchen!Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the jobFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust be able to produce authorized U.S. work documents; Smashburger participates in E-verify IND1All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description You've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restaurant. Which is perfect for us because we (we being Domino's Pizza; maybe you've heard of us) just happen to have some open positions. Either way, you're going to get the same deal - a job that's fun and challenging, where you can learn and grow. Domino's Pizza has thousands of stores all over the world, which means that no matter which job you pick, there's always somewhere to move up. Domino's Pizza is the industry leader in pizza delivery. With your help, we can keep it that way. You are responsible for everything that happens during your shift. this includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, paperwork, cost controls, cash control, food managment, work to schedule, perfect image and adherance to standards, great customer service, attendance and punctuality, transporation to/from work, store cleanliness, marketing and profitability. Many of our team members began their careers as assistant managers to become managers and today are successful Domino's Pizza franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
May 08, 2024
Full time
Job Description You've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restaurant. Which is perfect for us because we (we being Domino's Pizza; maybe you've heard of us) just happen to have some open positions. Either way, you're going to get the same deal - a job that's fun and challenging, where you can learn and grow. Domino's Pizza has thousands of stores all over the world, which means that no matter which job you pick, there's always somewhere to move up. Domino's Pizza is the industry leader in pizza delivery. With your help, we can keep it that way. You are responsible for everything that happens during your shift. this includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, paperwork, cost controls, cash control, food managment, work to schedule, perfect image and adherance to standards, great customer service, attendance and punctuality, transporation to/from work, store cleanliness, marketing and profitability. Many of our team members began their careers as assistant managers to become managers and today are successful Domino's Pizza franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 08, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.