Full time day shift, starting at $20/hr plus benefits.About Us:Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Description: Maintains cleanliness of hotel rooms, hallways, linen rooms, and storage/employee areas in the hotel as directed by Housekeeping Team leader and/or Supervisor. Makes beds according to standards. Dusts, and cleans windows/mirrors. Vacuum and clean carpeted areas and behind furniture. Cleans bathrooms including floors, sinks, toilets, and bathtubs. Supplies rooms with all amenities and linens. Assures that every room is set up according to standards. Cleans and maintains his/her workstation, including stocking workstation with chemicals, sheets, pillowcases, towels and all amenities. Fills out daily housekeeping logs. Enters proper code via telephone, to update checkout ready status for rooms when directed to do so. Turns in all lost and found items to ensure proper logging. Greets all guests throughout shift with the proper salutation and pleasant expression. Maintains and cleans all equipment used throughout the course of a shift. Follows all necessary safety procedures including Bloodborne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling. Adheres to departmental and company policies. Performs all other related and compatible duties as assigned.Qualifications: Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to operate equipment, including vacuum cleaners, mops and brooms. Must be able to work in a fast-paced environment.
May 06, 2024
Full time
Full time day shift, starting at $20/hr plus benefits.About Us:Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Description: Maintains cleanliness of hotel rooms, hallways, linen rooms, and storage/employee areas in the hotel as directed by Housekeeping Team leader and/or Supervisor. Makes beds according to standards. Dusts, and cleans windows/mirrors. Vacuum and clean carpeted areas and behind furniture. Cleans bathrooms including floors, sinks, toilets, and bathtubs. Supplies rooms with all amenities and linens. Assures that every room is set up according to standards. Cleans and maintains his/her workstation, including stocking workstation with chemicals, sheets, pillowcases, towels and all amenities. Fills out daily housekeeping logs. Enters proper code via telephone, to update checkout ready status for rooms when directed to do so. Turns in all lost and found items to ensure proper logging. Greets all guests throughout shift with the proper salutation and pleasant expression. Maintains and cleans all equipment used throughout the course of a shift. Follows all necessary safety procedures including Bloodborne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling. Adheres to departmental and company policies. Performs all other related and compatible duties as assigned.Qualifications: Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to operate equipment, including vacuum cleaners, mops and brooms. Must be able to work in a fast-paced environment.
We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.ESSENTIAL JOB FUNCTIONS: Supplies rooms with all amenities and linens. Cleans hotel rooms, hallways, linen rooms, employee and storage areas in the hotel as directed by Housekeeping Team leader and/or Supervisor. Cleans windows and mirrors. Vacuum and clean carpeted areas and behind furniture. Assures that every room is set up to procedures. Cleans and maintains his/her workstation, including stocking workstation with sheets, pillowcases, towels and all amenities. Fills out daily housekeeping reports. Enters proper code via telephone, to update checkout ready status for rooms when directed to do so. Be able to work as a team with other employees. Turns in all lost and found items to ensure proper logging and distribution of time. Greets all guests throughout shift with the proper salutation and pleasant expression. Reports all safety hazards or maintenance deficiencies for proper handling. Maintains and cleans all equipment used throughout the course of a shiftESSENTIAL JOB QUALIFICATIONS: Must meet quality and quantity standards within 90 days in position. Must be able to work with cleaning chemicals. Ability to use a touch-tone telephone as a keypad. Must present a well-groomed appearance. Must perform duties with a sense of urgency. Must maintain good eye contact. Must be well organized Mobility and dexterity to make beds; dust all room surfaces; clean toilets, mirrors and bathtubs. Must be able to stoop, bend, push, pull and carry up to 75 pounds. Must be able to work on hand and knees for long periods of time. Ability to bend, reach, stand, walk, push, pull, climb, kneel and crouch.
May 01, 2024
Full time
We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.ESSENTIAL JOB FUNCTIONS: Supplies rooms with all amenities and linens. Cleans hotel rooms, hallways, linen rooms, employee and storage areas in the hotel as directed by Housekeeping Team leader and/or Supervisor. Cleans windows and mirrors. Vacuum and clean carpeted areas and behind furniture. Assures that every room is set up to procedures. Cleans and maintains his/her workstation, including stocking workstation with sheets, pillowcases, towels and all amenities. Fills out daily housekeeping reports. Enters proper code via telephone, to update checkout ready status for rooms when directed to do so. Be able to work as a team with other employees. Turns in all lost and found items to ensure proper logging and distribution of time. Greets all guests throughout shift with the proper salutation and pleasant expression. Reports all safety hazards or maintenance deficiencies for proper handling. Maintains and cleans all equipment used throughout the course of a shiftESSENTIAL JOB QUALIFICATIONS: Must meet quality and quantity standards within 90 days in position. Must be able to work with cleaning chemicals. Ability to use a touch-tone telephone as a keypad. Must present a well-groomed appearance. Must perform duties with a sense of urgency. Must maintain good eye contact. Must be well organized Mobility and dexterity to make beds; dust all room surfaces; clean toilets, mirrors and bathtubs. Must be able to stoop, bend, push, pull and carry up to 75 pounds. Must be able to work on hand and knees for long periods of time. Ability to bend, reach, stand, walk, push, pull, climb, kneel and crouch.
At Rocket Farm Restaurants, the core philosophy that defines our culture is "We serve the person who is serving the guest." Our culture is not something we act out on the floor of the restaurant. It starts with how we treat and serve one another in the kitchen - with dignity, respect, and care. We believe there should be no difference in how we treat and serve one another in the kitchen and how we treat and serve our guests in the dining room. We hope you agree and will consider joining us! Located in Piedmont Heights and inspired by Northern Mexican cuisine, Little Rey is Superica's younger sister, with wood-roasted "chicken al carbon" at its core in a vibrant, super-casual atmosphere. Little Rey is seeking enthusiastic and welcoming service team members to join the Rocket Farm family! Are you looking for a community in which to develop your career? Little Rey is searching for friendly and outgoing service team members with a positive attitude. The Attendant diligently performs the steps of service while taking and ringing in orders and ensuring extraordinary guest experiences. The ideal candidate will be able to anticipate guests' needs while maintaining a clean and organized work environment. Relevant restaurant experience or guest relations training desired. Apply today and become part of a dynamic, innovative, and heartfelt group of unique individuals! Competitive pay - $7.25 to $10/hr. + tips - based on experience and ability. As a valued member of our team, you will receive: A supportive culture and ethical work environment Dynamic performance-based raises and promotions Family time on most major holidays: New Year's Day, Memorial Day, Juneteenth, July 4th, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day Dining discounts at all Rocket Farm Restaurants - Atlanta, Charlotte, Nashville, Houston, Raleigh, and Winter Park Rocket Farm University: specialized leadership classes and personalized support for career advancement Employee-led Mentorship programs, Advisory Council and Safety Committee Additional benefits after 1-year of employment: Paid Time Off, Childbirth Recovery Leave and Parental Leave to support a healthy work-life balance Major Medical, Dental, Vision, and Life Insurance
Apr 21, 2024
Full time
At Rocket Farm Restaurants, the core philosophy that defines our culture is "We serve the person who is serving the guest." Our culture is not something we act out on the floor of the restaurant. It starts with how we treat and serve one another in the kitchen - with dignity, respect, and care. We believe there should be no difference in how we treat and serve one another in the kitchen and how we treat and serve our guests in the dining room. We hope you agree and will consider joining us! Located in Piedmont Heights and inspired by Northern Mexican cuisine, Little Rey is Superica's younger sister, with wood-roasted "chicken al carbon" at its core in a vibrant, super-casual atmosphere. Little Rey is seeking enthusiastic and welcoming service team members to join the Rocket Farm family! Are you looking for a community in which to develop your career? Little Rey is searching for friendly and outgoing service team members with a positive attitude. The Attendant diligently performs the steps of service while taking and ringing in orders and ensuring extraordinary guest experiences. The ideal candidate will be able to anticipate guests' needs while maintaining a clean and organized work environment. Relevant restaurant experience or guest relations training desired. Apply today and become part of a dynamic, innovative, and heartfelt group of unique individuals! Competitive pay - $7.25 to $10/hr. + tips - based on experience and ability. As a valued member of our team, you will receive: A supportive culture and ethical work environment Dynamic performance-based raises and promotions Family time on most major holidays: New Year's Day, Memorial Day, Juneteenth, July 4th, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day Dining discounts at all Rocket Farm Restaurants - Atlanta, Charlotte, Nashville, Houston, Raleigh, and Winter Park Rocket Farm University: specialized leadership classes and personalized support for career advancement Employee-led Mentorship programs, Advisory Council and Safety Committee Additional benefits after 1-year of employment: Paid Time Off, Childbirth Recovery Leave and Parental Leave to support a healthy work-life balance Major Medical, Dental, Vision, and Life Insurance
Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.Ask about our hiring bonus during your HR interview.JOB SUMMARY: Supports team member development with training programs, established methods, procedures and guidelines, and high quality service. Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues. Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs team members. Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures. Performs slot attendant, beverage server, bartender or bar back job responsibilities throughout shift as applicable. Familiarization with all Caesars Brand programs and systems. Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues. Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high quality service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result. Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction. Presents oneself as a credit to the Company and encourages others to do the same. Performs all other related and compatible duties as assigned.EDUCATION and/or EXPERIENCE: The ideal candidate will possess the following qualities: A bachelor's degree or previous supervisory/leadership experience preferred Experience working with the public in a direct customer contact position 2 years of experience in slot or beverage operations preferred.QUALIFICATIONS: Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. Excellent interpersonal skills and organizational ability. Must be proficient in Excel, Word, Power Point, Access and Microsoft Outlook. Ability to prioritize multiple projects and meet strict deadlines. Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors. Ability to stand and walk, and mobility to move easily around entire property for entire shift. Must be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 75 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must be able to listen and respond to visual and aural cues. Excellent customer relations skills.WORK ENVIRONMENT: Must be able to work in a fast paced environment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be flexible with schedule, including nights, weekends, and holidays as required.
May 06, 2024
Full time
Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.Ask about our hiring bonus during your HR interview.JOB SUMMARY: Supports team member development with training programs, established methods, procedures and guidelines, and high quality service. Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues. Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs team members. Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures. Performs slot attendant, beverage server, bartender or bar back job responsibilities throughout shift as applicable. Familiarization with all Caesars Brand programs and systems. Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues. Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high quality service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result. Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction. Presents oneself as a credit to the Company and encourages others to do the same. Performs all other related and compatible duties as assigned.EDUCATION and/or EXPERIENCE: The ideal candidate will possess the following qualities: A bachelor's degree or previous supervisory/leadership experience preferred Experience working with the public in a direct customer contact position 2 years of experience in slot or beverage operations preferred.QUALIFICATIONS: Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. Excellent interpersonal skills and organizational ability. Must be proficient in Excel, Word, Power Point, Access and Microsoft Outlook. Ability to prioritize multiple projects and meet strict deadlines. Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors. Ability to stand and walk, and mobility to move easily around entire property for entire shift. Must be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 75 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must be able to listen and respond to visual and aural cues. Excellent customer relations skills.WORK ENVIRONMENT: Must be able to work in a fast paced environment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be flexible with schedule, including nights, weekends, and holidays as required.
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. As an Assistant Food and Beverage Manger at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients, and work closely with talented chefs and culinary teams to develop and execute menus that reflect the destination and highlight the best of the local cuisine. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing, and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations and feedback. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail. Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment. Ensures the quality of food product, impeccable presentation, five-star service standards and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Ensures proper scheduling of team members-based business needs and communicates timely any changes or updates with team members. Follow up on labor standards based on business levels and work assignments daily. Ensures servers sections are done based on scheduled servers, runners, and attendants. Ensures proper set up of service stations before and during the service. Monitor seating pace and checks on table service detail constantly. Touch each table during meal periods and checks on satisfaction of guests. Is responsible for the cleanliness and tidiness of his/her uniform and personal hygiene. Acknowledge and receive guests in at the host stand. Taking pertinent information into the reservation platform. Guest name, phone number, amount in party and celebratory/allergy notes. Working engagement with guests not only table side, while working in the view of guests, ability to maintain eye contact with guests throughout resort. Also refer to 10,6,1 standard operation procedure. Ability to engage with guests over the phone and fulfill guest requests for reservations or property inquires over the phone. Maintain orderliness and cleanliness in all public areas, paying attention to details such as clean windows, empty trash containers, vacuumed carpets, swept patio floors, well-tended plants and fresh flower arrangements. Transport soiled dishes from dining room to kitchen and deposit them in proper placing. Clean all spillage during mealtime and at close. Assists team servers to deliver any tableside service including but not limited to serving plates, clearing plates, serving and removing glassware and performing water service. Ensures and holds daily line ups for each meal period; breakfast, lunch, and dinner 15 minutes before the meal period. Possess through knowledge of menu and the description of all dishes being served. Possess through knowledge of beverage and wine list and the description of all cocktails and wines being served. Responsible for efficient and smooth operation of Restaurant, Lounge, Bar and Pool Bar. Adhere to strict uniform and grooming standards, including nametags. Having thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department and necessary departments, timely, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today! Salary $64,840 to $75,000
May 01, 2024
Full time
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. As an Assistant Food and Beverage Manger at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients, and work closely with talented chefs and culinary teams to develop and execute menus that reflect the destination and highlight the best of the local cuisine. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing, and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations and feedback. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail. Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment. Ensures the quality of food product, impeccable presentation, five-star service standards and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Ensures proper scheduling of team members-based business needs and communicates timely any changes or updates with team members. Follow up on labor standards based on business levels and work assignments daily. Ensures servers sections are done based on scheduled servers, runners, and attendants. Ensures proper set up of service stations before and during the service. Monitor seating pace and checks on table service detail constantly. Touch each table during meal periods and checks on satisfaction of guests. Is responsible for the cleanliness and tidiness of his/her uniform and personal hygiene. Acknowledge and receive guests in at the host stand. Taking pertinent information into the reservation platform. Guest name, phone number, amount in party and celebratory/allergy notes. Working engagement with guests not only table side, while working in the view of guests, ability to maintain eye contact with guests throughout resort. Also refer to 10,6,1 standard operation procedure. Ability to engage with guests over the phone and fulfill guest requests for reservations or property inquires over the phone. Maintain orderliness and cleanliness in all public areas, paying attention to details such as clean windows, empty trash containers, vacuumed carpets, swept patio floors, well-tended plants and fresh flower arrangements. Transport soiled dishes from dining room to kitchen and deposit them in proper placing. Clean all spillage during mealtime and at close. Assists team servers to deliver any tableside service including but not limited to serving plates, clearing plates, serving and removing glassware and performing water service. Ensures and holds daily line ups for each meal period; breakfast, lunch, and dinner 15 minutes before the meal period. Possess through knowledge of menu and the description of all dishes being served. Possess through knowledge of beverage and wine list and the description of all cocktails and wines being served. Responsible for efficient and smooth operation of Restaurant, Lounge, Bar and Pool Bar. Adhere to strict uniform and grooming standards, including nametags. Having thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department and necessary departments, timely, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today! Salary $64,840 to $75,000