Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Closed on major holidays Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
May 02, 2024
Full time
Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Closed on major holidays Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Closed on major holidays Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
May 02, 2024
Full time
Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Closed on major holidays Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Closed on major holidays Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
May 02, 2024
Full time
Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Closed on major holidays Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
Sheraton Vancouver Wall Centre Hotel
Vancouver, British Columbia (BC)
ASSISTANT RESTAURANT MANAGER What's in it for you: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team As a full-time role with excellent benefits If you would like to make a difference at your workplace, explore what we have to offer. Come discover Café One as our Assistant Restaurant Manager where your passion to provide exceptional guest experience will be valued. Your food enthusiasm will ensure our guests at Café One experience it as the place to gather, dine and connect. You will work alongside an amazing team that strives for excellence and achieves Wall Centre standards. Benefits and Perks: Explore Travel Program Ongoing Associate Appreciation Events What your day will look like: Assist by recruiting, hiring, training, and developing front-of-house staff, including servers, hosts, bussers, bartenders, and in-room dining associates. Assign tasks, manage associate performance, provide feedback and coach as needed. Lead by example, promote teamwork and a positive work environment. Ensure efficient operations of the restaurant while maintaining a positive atmosphere. Circulate between the F&B departments, continually checking with the guests and associates to ensure that everything is up to Wall Centre standards. Your experience and skills include: Minimum of two years leadership experience in a high-volume restaurant. Knowledge of hotel F&B operations. Knowledge of food and beverage operations, service techniques, and industry trends Knowledge of food, alcoholic beverages and wines. Must have Food Safe Level 1 and Level 2. Food Safe Certification is required to be renewed every 2 years- individuals will be responsible for paying for their course. Possess strong problem-solving skills and make decisions quickly and accurately. Ability to collaborate and work within a team to accomplish goals. Must be flexible to work varying shifts, including early mornings/evenings, weekends and holidays. Must be able to speak, read, write and understand English, a second language is an asset. Must have strong communication skills, both verbal and written (via phone, email, and in-person). Knowledge of appropriate table setting and service ware. Must possess basic computer (POS) knowledge, Micros knowledge an asset. OpenTable Reservation system knowledge is an asset. Must have Serving it Right Certification. Must be able to stand and exert well-paced mobility. Must be able to lift up to 15 lbs. on a regular and continuing basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. To note: Complete job description will be presented at the time of job offer ABOUT US The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver's airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run. A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person's talents are a credit, it is an individual's commitment to the group effort that creates excellence. Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless. _The Sheraton Vancouver Wall Centre Hotel has been notified of imposters using the Hotel name in an attempt to elicit personal information from job seekers. Recent attempts involve fake LinkedIn profiles set up to appear that persons affiliated with the Hotel are seeking applicants to fill positions. These imposters may use InMail, Gmail or some other platform to contact people regarding "open positions" and have even requested banking information from candidates._ _The Sheraton Vancouver Wall Centre Hotel does not request SIN number, police background checks or banking information from candidates when you apply. We advise you do not ever provide sensitive personal information such as addresses, birthdates, banking or other account information to an unsolicited contact. We further advise you do not open any attachments on e-mails from someone you do not know._ DIVERSITY Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age. Job Types: Full-time, Permanent Pay: $60,000.00-$65,000.00 per year Benefits: Dental care Disability insurance Employee assistance program Extended health care RRSP match Vision care Flexible Language Requirement: French not required Schedule: Holidays Monday to Friday Weekends as needed Experience: Leadership: 2 years (required) Licence/Certification: Serving It Right (required) Food Safety Certification (required) Work Location: In person
May 02, 2024
Full time
ASSISTANT RESTAURANT MANAGER What's in it for you: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team As a full-time role with excellent benefits If you would like to make a difference at your workplace, explore what we have to offer. Come discover Café One as our Assistant Restaurant Manager where your passion to provide exceptional guest experience will be valued. Your food enthusiasm will ensure our guests at Café One experience it as the place to gather, dine and connect. You will work alongside an amazing team that strives for excellence and achieves Wall Centre standards. Benefits and Perks: Explore Travel Program Ongoing Associate Appreciation Events What your day will look like: Assist by recruiting, hiring, training, and developing front-of-house staff, including servers, hosts, bussers, bartenders, and in-room dining associates. Assign tasks, manage associate performance, provide feedback and coach as needed. Lead by example, promote teamwork and a positive work environment. Ensure efficient operations of the restaurant while maintaining a positive atmosphere. Circulate between the F&B departments, continually checking with the guests and associates to ensure that everything is up to Wall Centre standards. Your experience and skills include: Minimum of two years leadership experience in a high-volume restaurant. Knowledge of hotel F&B operations. Knowledge of food and beverage operations, service techniques, and industry trends Knowledge of food, alcoholic beverages and wines. Must have Food Safe Level 1 and Level 2. Food Safe Certification is required to be renewed every 2 years- individuals will be responsible for paying for their course. Possess strong problem-solving skills and make decisions quickly and accurately. Ability to collaborate and work within a team to accomplish goals. Must be flexible to work varying shifts, including early mornings/evenings, weekends and holidays. Must be able to speak, read, write and understand English, a second language is an asset. Must have strong communication skills, both verbal and written (via phone, email, and in-person). Knowledge of appropriate table setting and service ware. Must possess basic computer (POS) knowledge, Micros knowledge an asset. OpenTable Reservation system knowledge is an asset. Must have Serving it Right Certification. Must be able to stand and exert well-paced mobility. Must be able to lift up to 15 lbs. on a regular and continuing basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. To note: Complete job description will be presented at the time of job offer ABOUT US The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver's airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run. A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person's talents are a credit, it is an individual's commitment to the group effort that creates excellence. Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless. _The Sheraton Vancouver Wall Centre Hotel has been notified of imposters using the Hotel name in an attempt to elicit personal information from job seekers. Recent attempts involve fake LinkedIn profiles set up to appear that persons affiliated with the Hotel are seeking applicants to fill positions. These imposters may use InMail, Gmail or some other platform to contact people regarding "open positions" and have even requested banking information from candidates._ _The Sheraton Vancouver Wall Centre Hotel does not request SIN number, police background checks or banking information from candidates when you apply. We advise you do not ever provide sensitive personal information such as addresses, birthdates, banking or other account information to an unsolicited contact. We further advise you do not open any attachments on e-mails from someone you do not know._ DIVERSITY Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age. Job Types: Full-time, Permanent Pay: $60,000.00-$65,000.00 per year Benefits: Dental care Disability insurance Employee assistance program Extended health care RRSP match Vision care Flexible Language Requirement: French not required Schedule: Holidays Monday to Friday Weekends as needed Experience: Leadership: 2 years (required) Licence/Certification: Serving It Right (required) Food Safety Certification (required) Work Location: In person
Job Description Terrace Pointe Café is a lively meeting place for breakfast, lunch and brunch favorites. There are a variety of favorites, from avocado toast to a shrimp, crab and lobster roll. Crowd pleasing desserts include a banana split waffle sundae with all the toppings. The Restaurant Manager ensures service is maintained at the utmost of quality levels through proper execution of sequence in service and high energy. Providing guidance to staff to be the best of the best by delivering exceptional and unforgettable restaurant experience to every guest every time! Essential Job Duties & Responsibilities: Maintain the overall vision - business and marketing objectives in accordance with General Manager of Terrace Pointe Cafe and Executive Director of Restaurants. Responsible for leading, educating, motivating, and energizing the team to execute an unforgettable experience for all our guests no matter the occasion. Manage, lead, mentor staff. Represent Wynn Resorts in investigating, answering, and settling grievances with staff and guest. Demonstrates a positive example and outlook for staff to follow each day.
May 01, 2024
Full time
Job Description Terrace Pointe Café is a lively meeting place for breakfast, lunch and brunch favorites. There are a variety of favorites, from avocado toast to a shrimp, crab and lobster roll. Crowd pleasing desserts include a banana split waffle sundae with all the toppings. The Restaurant Manager ensures service is maintained at the utmost of quality levels through proper execution of sequence in service and high energy. Providing guidance to staff to be the best of the best by delivering exceptional and unforgettable restaurant experience to every guest every time! Essential Job Duties & Responsibilities: Maintain the overall vision - business and marketing objectives in accordance with General Manager of Terrace Pointe Cafe and Executive Director of Restaurants. Responsible for leading, educating, motivating, and energizing the team to execute an unforgettable experience for all our guests no matter the occasion. Manage, lead, mentor staff. Represent Wynn Resorts in investigating, answering, and settling grievances with staff and guest. Demonstrates a positive example and outlook for staff to follow each day.
Restaurant Manager - Housing Available We're seeking an experienced restaurant and bar manager to take our impeccable service to the next level. Your job will be to lead our highly engaged team and manage the entire restaurant and bar; under your watch, every guest leaves happy! This job is perfect for someone who loves being part of a team, thrives in a fast-paced environment, and is looking to boost their hospitality career. Ready to dive in? Start your application today. Housing available. Seasonal but can be year-round if willing to move in the off-season. Compensation: $53,000 Responsibilities: Train and supervise food and beverage staff to ensure high levels of performance and hire new team members Write and implement departmental operation schedules Oversee all food and beverage department operations: staff supervision, schedule, customer satisfaction, budget, and menu development Monitor and maintain product, supplies, and labor costs Collaborate with our culinary team to design and implement new menus and appropriate pricing structures Qualifications: National food and health safety regulations knowledge Food handling license Deep knowledge of culinary trends in the industry and a strong understanding of portion and plating standards Displays strong leadership qualities and an emphasis on customer satisfaction At least 3 years in a supervisory role in the food and beverage department Strong food, wine, and cocktail knowledge Strong leadership and management skills working with a variety of employees, fostering a team-oriented environment Excellent communication skills, both written and verbal Ability to form innovative ideas, create a plan of action, and implement it Experience in purchasing specifications, pricing, and quantity yields About Company Bluebird Ocean Point Inn is an idyllic coastal Maine summer getaway. Perched on the rocky shoreline and backed by pine forests and rolling hills, the summer village of Ocean Point is about relaxing outdoors: paddling, fishing, and swimming in the pristine waters, taking an easy hike to one of many scenic vistas, or just relaxing by the pool on a sunny day, soothed by the sounds of the Atlantic's crashing waves. Take in Maine's most commanding oceanfront restaurant views at Ocean Point Kitchen + Bar. Look back at your day of adventure while enjoying locally-sourced seafood choices, seasonal salads, and crafted handhelds you seek in a Maine getaway. Whether pulling up at our bar or bringing another chair to your group by the ocean's edge, make your memories and break bread into the night with us. Compensation details: 0 Yearly Salary PIe9343b9cabe8-7828
Apr 19, 2024
Full time
Restaurant Manager - Housing Available We're seeking an experienced restaurant and bar manager to take our impeccable service to the next level. Your job will be to lead our highly engaged team and manage the entire restaurant and bar; under your watch, every guest leaves happy! This job is perfect for someone who loves being part of a team, thrives in a fast-paced environment, and is looking to boost their hospitality career. Ready to dive in? Start your application today. Housing available. Seasonal but can be year-round if willing to move in the off-season. Compensation: $53,000 Responsibilities: Train and supervise food and beverage staff to ensure high levels of performance and hire new team members Write and implement departmental operation schedules Oversee all food and beverage department operations: staff supervision, schedule, customer satisfaction, budget, and menu development Monitor and maintain product, supplies, and labor costs Collaborate with our culinary team to design and implement new menus and appropriate pricing structures Qualifications: National food and health safety regulations knowledge Food handling license Deep knowledge of culinary trends in the industry and a strong understanding of portion and plating standards Displays strong leadership qualities and an emphasis on customer satisfaction At least 3 years in a supervisory role in the food and beverage department Strong food, wine, and cocktail knowledge Strong leadership and management skills working with a variety of employees, fostering a team-oriented environment Excellent communication skills, both written and verbal Ability to form innovative ideas, create a plan of action, and implement it Experience in purchasing specifications, pricing, and quantity yields About Company Bluebird Ocean Point Inn is an idyllic coastal Maine summer getaway. Perched on the rocky shoreline and backed by pine forests and rolling hills, the summer village of Ocean Point is about relaxing outdoors: paddling, fishing, and swimming in the pristine waters, taking an easy hike to one of many scenic vistas, or just relaxing by the pool on a sunny day, soothed by the sounds of the Atlantic's crashing waves. Take in Maine's most commanding oceanfront restaurant views at Ocean Point Kitchen + Bar. Look back at your day of adventure while enjoying locally-sourced seafood choices, seasonal salads, and crafted handhelds you seek in a Maine getaway. Whether pulling up at our bar or bringing another chair to your group by the ocean's edge, make your memories and break bread into the night with us. Compensation details: 0 Yearly Salary PIe9343b9cabe8-7828
Company Description: McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies. Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development) Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day. Global Technology forging the way Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business. At McDonald's you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant. Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy. Job Description: This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, relevant, and simple experience for our customers. The Technical Product Manager, Restaurant Hardware Solutions, is part of the Restaurant Infrastructure & Operations team within Global Technology. This role reports to the Senior Technical Product Manager and is responsible for leading a portfolio of restaurant hardware solutions.The restaurant environment is complex, made up of many different technology hardware solutions. With constantly evolving needs of restaurant crew and customers, this team plays an important role in understanding those needs and evolving our hardware solutions to keep pace. Being a new team, the Technical Product Manager will play a key role in defining the scope of the Hardware Solutions team portfolio and associated hardware lifecycle processes - including evolution of Infrastructure as a Service capabilities related to restaurant hardware. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment. Responsibilities & Accountabilities: Support the Senior Manager, Restaurant Hardware solutions, by executing short-term strategy for a portfolio of hardware solutions (e.g., digital menu boards) Understand restaurant needs (crew, customer, manager) and translate those functional and technical needs into product requirements to be used in designing and/or selecting a hardware product, as well as continuous enhancement of the product Partner with market and cross-functional teams to define standards / technical specifications, select and approve global solutions, and certify new hardware solutions With a shift to expanded global standards and hardware as a service, the Technical Product Manager will contribute to defining market-level installation and ongoing technical support for products within their domain. Contribute to the performance of the team by overseeing work of suppliers and related teams Solve defined problems; identify ways to modify processes to meet end customer needs (e.g. operator or customer challenges with a particular hardware solution) Define and enforce hardware solution quality standards Design and execute tests to guarantee up-time of hardware solutions in the markets; oversee third party hardware certification testing where appropriate Provide input on deployment plan for hardware solutions to market teams Facilitate processes to maintain and support hardware in the markets Manage stakeholder relationships, including product teams as customers of hardware solutions, and ensure stakeholders are aligned with hardware roadmaps. Qualifications: Basic Qualifications Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family. Demonstrated experience owning and delivering high load technology or hardware products with measurable results. Experience partnering with stakeholders across a complex, global organization. Experience prioritizing product feature development and cost/benefit analysis (e.g. business case creation, MVP define & develop, backlog prioritization) Impact-minded approach, with ability to articulate goals and instill action and alignment to reach them. Experience working in an agile product development environment: participating in and leading agile ceremonies, managing a backlog/release plan, tracking metrics of multiple teams, removing blockers (burndown chart, release burn up, etc.) Demonstrated ability to manage technical products from an unclear problem statement, driving clarity, understanding, and opportunity assessment, managing trade-offs and evaluating potential concepts with internal and external partners using design thinking and agile principles. Experience managing technical priorities and driving strategic hardware initiatives. Ability to utilize data to proactively identify and solve complex problems potentially impacting the restaurant infrastructure platform function. Proven analytical and quantitative skills; ability to use data and metrics to back up assumptions, develop product strategy and business cases, and measure success. Strong written communication, presentation, and interpersonal skills, with the ability to convey complex ideas in easy-to-understand business friendly language. Understand customer centricity, and lead products with that mindset. Preferred Qualifications Experience with hardware peripherals, architecture, and cataloging processes. Example hardware: kiosks, digital signage, media players, scanners, cash recyclers, audio systems, etc. Experience with infrastructure as a service (IaaS) Demonstrated ability to effectively influence and partner across product and platform teams within a global engineering organization Demonstrated ability to manage and navigate to drive results within a globally distributed organization Experience defining hardware standards and specifications that address global complexities and differences between markets / regions Experience managing P&L of a program and developing/managing financial forecasts to communicate ROI and spend rate Experience 8+ years of technical product management or relevant experience with a Bachelor's degree or 6+ years relevant experience with a Master's degree. 2+ years working with restaurant or retail hardware solutions and platforms. Experience working on technical teams that manage an important product and/or a suite of products. Experience communicating with leadership and setting expectations for major cross-functional initiatives. Additional Information: McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Apr 11, 2024
Full time
Company Description: McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies. Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development) Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day. Global Technology forging the way Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business. At McDonald's you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant. Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy. Job Description: This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, relevant, and simple experience for our customers. The Technical Product Manager, Restaurant Hardware Solutions, is part of the Restaurant Infrastructure & Operations team within Global Technology. This role reports to the Senior Technical Product Manager and is responsible for leading a portfolio of restaurant hardware solutions.The restaurant environment is complex, made up of many different technology hardware solutions. With constantly evolving needs of restaurant crew and customers, this team plays an important role in understanding those needs and evolving our hardware solutions to keep pace. Being a new team, the Technical Product Manager will play a key role in defining the scope of the Hardware Solutions team portfolio and associated hardware lifecycle processes - including evolution of Infrastructure as a Service capabilities related to restaurant hardware. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment. Responsibilities & Accountabilities: Support the Senior Manager, Restaurant Hardware solutions, by executing short-term strategy for a portfolio of hardware solutions (e.g., digital menu boards) Understand restaurant needs (crew, customer, manager) and translate those functional and technical needs into product requirements to be used in designing and/or selecting a hardware product, as well as continuous enhancement of the product Partner with market and cross-functional teams to define standards / technical specifications, select and approve global solutions, and certify new hardware solutions With a shift to expanded global standards and hardware as a service, the Technical Product Manager will contribute to defining market-level installation and ongoing technical support for products within their domain. Contribute to the performance of the team by overseeing work of suppliers and related teams Solve defined problems; identify ways to modify processes to meet end customer needs (e.g. operator or customer challenges with a particular hardware solution) Define and enforce hardware solution quality standards Design and execute tests to guarantee up-time of hardware solutions in the markets; oversee third party hardware certification testing where appropriate Provide input on deployment plan for hardware solutions to market teams Facilitate processes to maintain and support hardware in the markets Manage stakeholder relationships, including product teams as customers of hardware solutions, and ensure stakeholders are aligned with hardware roadmaps. Qualifications: Basic Qualifications Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family. Demonstrated experience owning and delivering high load technology or hardware products with measurable results. Experience partnering with stakeholders across a complex, global organization. Experience prioritizing product feature development and cost/benefit analysis (e.g. business case creation, MVP define & develop, backlog prioritization) Impact-minded approach, with ability to articulate goals and instill action and alignment to reach them. Experience working in an agile product development environment: participating in and leading agile ceremonies, managing a backlog/release plan, tracking metrics of multiple teams, removing blockers (burndown chart, release burn up, etc.) Demonstrated ability to manage technical products from an unclear problem statement, driving clarity, understanding, and opportunity assessment, managing trade-offs and evaluating potential concepts with internal and external partners using design thinking and agile principles. Experience managing technical priorities and driving strategic hardware initiatives. Ability to utilize data to proactively identify and solve complex problems potentially impacting the restaurant infrastructure platform function. Proven analytical and quantitative skills; ability to use data and metrics to back up assumptions, develop product strategy and business cases, and measure success. Strong written communication, presentation, and interpersonal skills, with the ability to convey complex ideas in easy-to-understand business friendly language. Understand customer centricity, and lead products with that mindset. Preferred Qualifications Experience with hardware peripherals, architecture, and cataloging processes. Example hardware: kiosks, digital signage, media players, scanners, cash recyclers, audio systems, etc. Experience with infrastructure as a service (IaaS) Demonstrated ability to effectively influence and partner across product and platform teams within a global engineering organization Demonstrated ability to manage and navigate to drive results within a globally distributed organization Experience defining hardware standards and specifications that address global complexities and differences between markets / regions Experience managing P&L of a program and developing/managing financial forecasts to communicate ROI and spend rate Experience 8+ years of technical product management or relevant experience with a Bachelor's degree or 6+ years relevant experience with a Master's degree. 2+ years working with restaurant or retail hardware solutions and platforms. Experience working on technical teams that manage an important product and/or a suite of products. Experience communicating with leadership and setting expectations for major cross-functional initiatives. Additional Information: McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
GM - $5,000 Bonus! AM - $3,000 Bonus! Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hours 2 days off in a row weekly Closed on major holidays Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000 per year
May 02, 2024
Full time
GM - $5,000 Bonus! AM - $3,000 Bonus! Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hours 2 days off in a row weekly Closed on major holidays Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000 per year
Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Closed on major holidays Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
May 02, 2024
Full time
Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Closed on major holidays Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
Job Description: General Manager - $5,000 Bonus! Assistant Manager - $3,000 Bonus! Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
May 02, 2024
Full time
Job Description: General Manager - $5,000 Bonus! Assistant Manager - $3,000 Bonus! Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Closed on major holidays Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
May 02, 2024
Full time
Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Closed on major holidays Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Closed on major holidays Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
May 02, 2024
Full time
Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Closed on major holidays Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
Job Description: General Manager - $5,000 Bonus! Assistant Manager - $3,000 Bonus! Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
May 02, 2024
Full time
Job Description: General Manager - $5,000 Bonus! Assistant Manager - $3,000 Bonus! Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Closed on major holidays Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
May 02, 2024
Full time
Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Closed on major holidays Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
Job Description: General Manager - $5,000 Bonus! Assistant Manager - $3,000 Bonus! Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
May 02, 2024
Full time
Job Description: General Manager - $5,000 Bonus! Assistant Manager - $3,000 Bonus! Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Closed on major holidays Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
May 02, 2024
Full time
Are you tired of restaurant management jobs that expect 60+ hours per week and no chance for a weekend off? Are you sick of having to beg for a requested day off. You will love how our managers have a work-life balance that focuses on compensation AND your important life activities. Our managers get 47 hours per week versus 60-70 hour 2 days off in a row weekly Closed on major holidays Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, within a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities ranging from customer satisfaction to financial accountability to leading a diversified bakery-cafe team. They are committed to continuous learning and inspiring their team to have fun while generating a high level of productivity and customer service. Experience and Skills: The Panera Bread recipe for our qualified leaders include: First and foremost, the ability to communicate with great interpersonal and customer skills including being able to inspire, motivate and to foster a culture of creating warmth for our guests and employees, making all feel a sense of belonging. Take ownership over their own growth to thrive. Accepting direct responsibility for the overall financial health of a restaurant, including labor and food costs. A passion for upholding industry leading operational policies and safety standards. All full-time managers receive a comprehensive benefit package including medical, dental and vision insurance, flexible spending account, 401(k), and paid vacations and holidays. We invest in your career with development plans for all levels of leadership so you'll have a place to rise to your greatest potential. $50,000 to $70,000
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
May 02, 2024
Full time
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
May 02, 2024
Full time
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
The kitchen staff works on the front lines of restaurant, interacting with managers, waitstaff, bartenders, and sometimes customers. They work part-time or full-time, days, nights, weekends, and sometimes early in the morning to prep food. Part of a larger food preparation and delivery team, the kitchen staff works in a fast-paced and sometimes demanding environment helping to prepare delicious meals. The position a kitchen staffer will start out in is determined by the level of experience he or she has. Depending upon your position duties and responsibilities are as follows: Clean and sanitize dishes, cookware, and utensils Clean and sanitize food preparation work stations Assist in the food preparation process by cutting, chopping, slicing, and washing vegetables, meats, and other ingredients Follow all food health and safety requirements Assist with the unloading of deliveries and their proper storage Communicate kitchen needs to supervisors Interact with customers as needed Dependability - a food service employer is only as successful as the cooks and kitchen staff it employs; the kitchen staff is expected to be reliable, on time for work, and consistent with the work they do Physical stamina - the kitchen staff work on their feet for the duration of their shifts, around scheduled breaks, in kitchens that may be uncomfortably warm; often they hand wash dishes in hot water, climb up and down ladders and stairs, and carry up to 50 pounds for short distances Customer service - working in all areas of the kitchen and often the food delivery space, including bars, seating areas, buffet tables, and dining rooms, the kitchen staff inevitably interact with customers, willingly listening to and assisting customers with their requests, even when they fall outside the kitchen staff's normal duties Facility with kitchen equipment - the kitchen staff work with sharp and potentially dangerous equipment on a daily basis-whether the deli slicer, pizza oven, or high-temperature dishwasher, they work safely and effectively with all kitchen equipment Team player - the kitchen staff takes direction from the kitchen supervisors and facility managers and is willing to assist other team members to get their jobs done PIc16e5ef1d26f-9949
May 02, 2024
Full time
The kitchen staff works on the front lines of restaurant, interacting with managers, waitstaff, bartenders, and sometimes customers. They work part-time or full-time, days, nights, weekends, and sometimes early in the morning to prep food. Part of a larger food preparation and delivery team, the kitchen staff works in a fast-paced and sometimes demanding environment helping to prepare delicious meals. The position a kitchen staffer will start out in is determined by the level of experience he or she has. Depending upon your position duties and responsibilities are as follows: Clean and sanitize dishes, cookware, and utensils Clean and sanitize food preparation work stations Assist in the food preparation process by cutting, chopping, slicing, and washing vegetables, meats, and other ingredients Follow all food health and safety requirements Assist with the unloading of deliveries and their proper storage Communicate kitchen needs to supervisors Interact with customers as needed Dependability - a food service employer is only as successful as the cooks and kitchen staff it employs; the kitchen staff is expected to be reliable, on time for work, and consistent with the work they do Physical stamina - the kitchen staff work on their feet for the duration of their shifts, around scheduled breaks, in kitchens that may be uncomfortably warm; often they hand wash dishes in hot water, climb up and down ladders and stairs, and carry up to 50 pounds for short distances Customer service - working in all areas of the kitchen and often the food delivery space, including bars, seating areas, buffet tables, and dining rooms, the kitchen staff inevitably interact with customers, willingly listening to and assisting customers with their requests, even when they fall outside the kitchen staff's normal duties Facility with kitchen equipment - the kitchen staff work with sharp and potentially dangerous equipment on a daily basis-whether the deli slicer, pizza oven, or high-temperature dishwasher, they work safely and effectively with all kitchen equipment Team player - the kitchen staff takes direction from the kitchen supervisors and facility managers and is willing to assist other team members to get their jobs done PIc16e5ef1d26f-9949
Pay: $68000 per year - $78000 per year The Lodge Food & Beverage Manager understands and leads the daily operations of multiple F&B areas, ensuring guest satisfaction, staff engagement, safety and profitability initiatives are achieved within the lodge environment. The F&B Manager's key responsibilities include upholding brand standards in food safety/sanitation, cleanliness, staff scheduling & preparedness, training, inventory and guest service/presentation. The Food & Beverage Manager oversees multiple operations including restaurants, bars, quick-serve outlets and banquets in conjunction with fellow F&B Managers. Essential Daily Duties & Responsibilities: As assigned, oversees and takes ownership of the daily functions of the lodge restaurant and bar, quick service and daily functions of the lodge banquet operations per brand guidelines, completing all tasks necessary to achieve monthly KPI goals. Ensure all areas are strategically prepared for timely, thorough and profitable guest service interactions. Assists F&B leadership in achieving operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient hiring, training, scheduling, coaching, and counseling, of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions; enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Ensures compliance of Pack Member participation training courses in Great Wolf University. Supports frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction. Partners with other F&B Leaders with supervising the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Assists in each functional area during peak demand times as needed; to include all guest-facing roles in restaurants, bars, quick-service outlets and banquets. Partners with the Culinary and Purchasing Teams with storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensures all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with the daily/weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with other F&B Leaders and HR to ensure timely and accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participates in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; course-correct service components as needed to ensure guest satisfaction scores and company standards are achieved. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 1+ years leadership experience in food & beverage, organizing a team for optimal customer service Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed Experienced in driving business, revenue, control cost, guest satisfaction and employee engagement Demonstrated experience leading teams to achieve/exceed goals Strong attention to detail and time management skills Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS) Successful completion of criminal background check and drug screen Highly proficient with food safety and sanitation practices, rules and regulations Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Preferably 2 years in a similar role Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior management experience in hotel/resort industry Strong analytical skills - Understand and react appropriately to key business indicators Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 01, 2024
Full time
Pay: $68000 per year - $78000 per year The Lodge Food & Beverage Manager understands and leads the daily operations of multiple F&B areas, ensuring guest satisfaction, staff engagement, safety and profitability initiatives are achieved within the lodge environment. The F&B Manager's key responsibilities include upholding brand standards in food safety/sanitation, cleanliness, staff scheduling & preparedness, training, inventory and guest service/presentation. The Food & Beverage Manager oversees multiple operations including restaurants, bars, quick-serve outlets and banquets in conjunction with fellow F&B Managers. Essential Daily Duties & Responsibilities: As assigned, oversees and takes ownership of the daily functions of the lodge restaurant and bar, quick service and daily functions of the lodge banquet operations per brand guidelines, completing all tasks necessary to achieve monthly KPI goals. Ensure all areas are strategically prepared for timely, thorough and profitable guest service interactions. Assists F&B leadership in achieving operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient hiring, training, scheduling, coaching, and counseling, of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions; enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Ensures compliance of Pack Member participation training courses in Great Wolf University. Supports frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction. Partners with other F&B Leaders with supervising the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Assists in each functional area during peak demand times as needed; to include all guest-facing roles in restaurants, bars, quick-service outlets and banquets. Partners with the Culinary and Purchasing Teams with storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensures all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with the daily/weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with other F&B Leaders and HR to ensure timely and accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participates in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; course-correct service components as needed to ensure guest satisfaction scores and company standards are achieved. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 1+ years leadership experience in food & beverage, organizing a team for optimal customer service Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed Experienced in driving business, revenue, control cost, guest satisfaction and employee engagement Demonstrated experience leading teams to achieve/exceed goals Strong attention to detail and time management skills Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS) Successful completion of criminal background check and drug screen Highly proficient with food safety and sanitation practices, rules and regulations Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Preferably 2 years in a similar role Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior management experience in hotel/resort industry Strong analytical skills - Understand and react appropriately to key business indicators Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)