Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 28, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 28, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 28, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Wellstar Health System, Inc.
Lithia Springs, Georgia
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 28, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 28, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 27, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 27, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Wellstar Health System, Inc.
Lithia Springs, Georgia
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 27, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 27, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 27, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Position Type: Child Nutrition Services Date Posted: 4/8/2024 Location: Various Locations Closing Date: UNTIL FILLED TITLE: CNS Assistant CLASSIFICATION: Child Nutrition Services - Classified Hourly Salary Schedule REPORTS TO: Cafeteria Manager SUMMARY: As a member of the school cafeteria staff, under the direct supervision of the cafeteria manager, the kitchen assistant will assist in preparing and serving high quality foods with appearance and taste that is acceptable to students and maintain a clean, sanitary, and safe environment in the food preparation and service areas. PERFORMANCE RESPONSIBILITIES: Assist with food preparation. Serve food from the serving line. Replenish serving line and salad bar. Count and record food portions. Follow established procedures for the National School Lunch Program. Prepare and clean counters, tables, and kitchen and dining furnishings. Wash and sterilize dishes, pots, pans, utensils, and other equipment. Shelve and store food, supplies, dishes, pans, and other items. Attend in service meetings. Perform other job-related duties as directed. LICENSES OR CERTIFICATIONS: Maricopa County Health Department Food Handler's Card. SKILLS/KNOWLEDGE/ABILITIES: Physical ability to lift and carry 30 pounds, push food carts, bend, and reach, as well as stand for extended periods. English proficiency to be able to communicate with co-workers and supervisor. Knowledge and practice of health and safety standards. Ability to safely operate commercial appliances and follow established safety practices. WORKING CONDITIONS: The working environment is in the cafeteria kitchen and dining room that includes exposure to noise and vibrations from kitchen equipment, fumes and odors from grease traps, and heat from stoves and ovens. TERMS OF EMPLOYMENT: Nine-month year, Classified Hourly Salary Schedule.
May 13, 2024
Full time
Position Type: Child Nutrition Services Date Posted: 4/8/2024 Location: Various Locations Closing Date: UNTIL FILLED TITLE: CNS Assistant CLASSIFICATION: Child Nutrition Services - Classified Hourly Salary Schedule REPORTS TO: Cafeteria Manager SUMMARY: As a member of the school cafeteria staff, under the direct supervision of the cafeteria manager, the kitchen assistant will assist in preparing and serving high quality foods with appearance and taste that is acceptable to students and maintain a clean, sanitary, and safe environment in the food preparation and service areas. PERFORMANCE RESPONSIBILITIES: Assist with food preparation. Serve food from the serving line. Replenish serving line and salad bar. Count and record food portions. Follow established procedures for the National School Lunch Program. Prepare and clean counters, tables, and kitchen and dining furnishings. Wash and sterilize dishes, pots, pans, utensils, and other equipment. Shelve and store food, supplies, dishes, pans, and other items. Attend in service meetings. Perform other job-related duties as directed. LICENSES OR CERTIFICATIONS: Maricopa County Health Department Food Handler's Card. SKILLS/KNOWLEDGE/ABILITIES: Physical ability to lift and carry 30 pounds, push food carts, bend, and reach, as well as stand for extended periods. English proficiency to be able to communicate with co-workers and supervisor. Knowledge and practice of health and safety standards. Ability to safely operate commercial appliances and follow established safety practices. WORKING CONDITIONS: The working environment is in the cafeteria kitchen and dining room that includes exposure to noise and vibrations from kitchen equipment, fumes and odors from grease traps, and heat from stoves and ovens. TERMS OF EMPLOYMENT: Nine-month year, Classified Hourly Salary Schedule.
Great pay, Benefits, 401k, Potential Relocation offered, and Bonus - Join our team as a Assistant Director of F&B This Jobot Job is hosted by: Bryce Hopkins Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $90,000 - $105,000 per year A bit about us: We are a premier destination Black Hawk, Colorado. Why join us? Benefits: Competitive salary and bonus potential Health insurance options Retirement savings plan Paid time off Employee discounts on dining and resort amenities Opportunities for career advancement and professional development Job Details Job Details Operate the restaurants in accordance with the Resort's standards. Lead the restaurants to identify, evaluate, and develop strategies to enhance revenue, increase profitability, and improve Guest satisfaction with our services and facilities. Monitor the operation of all food outlets to ensure compliance with all standards and procedures established by the Food and Beverage Director and regulatory standards. Monitor administrative duties of Restaurant Managers and Room Chefs for accuracy, timeliness, and compliance with Departmental policies. Monitor staffing levels for all outlets and assist Managers to adjust according to business levels and conditions. Assist the Food and Beverage Director in monitoring financial aspects of the Department and creating and implementing menus. Review and approve evaluations for Supervisors, Managers, and line staff. Recruit, interview, and recommend candidates for hire. Requirements Five to seven years of progressive supervisory experience in food and beverage, or a Bachelor's Degree with two to three years of similar experience. Willingness to provide exceptional service to guests and a desire to lead our property to achieve its mission. A creative thinker who can develop new and exciting ways to add value for our guests. Outstanding communication skills (written and oral). Ability to set direction and motivate Team Members, demonstrating honesty and fairness. Superb team leadership and development abilities, able to accomplish duties positively. Ability to handle multiple tasks and deploy resources effectively. Thorough knowledge of food service, spirits, wine products, and service. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
May 27, 2024
Full time
Great pay, Benefits, 401k, Potential Relocation offered, and Bonus - Join our team as a Assistant Director of F&B This Jobot Job is hosted by: Bryce Hopkins Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $90,000 - $105,000 per year A bit about us: We are a premier destination Black Hawk, Colorado. Why join us? Benefits: Competitive salary and bonus potential Health insurance options Retirement savings plan Paid time off Employee discounts on dining and resort amenities Opportunities for career advancement and professional development Job Details Job Details Operate the restaurants in accordance with the Resort's standards. Lead the restaurants to identify, evaluate, and develop strategies to enhance revenue, increase profitability, and improve Guest satisfaction with our services and facilities. Monitor the operation of all food outlets to ensure compliance with all standards and procedures established by the Food and Beverage Director and regulatory standards. Monitor administrative duties of Restaurant Managers and Room Chefs for accuracy, timeliness, and compliance with Departmental policies. Monitor staffing levels for all outlets and assist Managers to adjust according to business levels and conditions. Assist the Food and Beverage Director in monitoring financial aspects of the Department and creating and implementing menus. Review and approve evaluations for Supervisors, Managers, and line staff. Recruit, interview, and recommend candidates for hire. Requirements Five to seven years of progressive supervisory experience in food and beverage, or a Bachelor's Degree with two to three years of similar experience. Willingness to provide exceptional service to guests and a desire to lead our property to achieve its mission. A creative thinker who can develop new and exciting ways to add value for our guests. Outstanding communication skills (written and oral). Ability to set direction and motivate Team Members, demonstrating honesty and fairness. Superb team leadership and development abilities, able to accomplish duties positively. Ability to handle multiple tasks and deploy resources effectively. Thorough knowledge of food service, spirits, wine products, and service. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 27, 2024
Full time
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job title Assistant Director of Dining Services Reports to Director of Operations Department Dining Services Administration FLSA Status Full-Time, Exempt Position Summary Responsible for management of all aspects of multiple dining service operations and administrative tasks. Oversee multiple dining operations between three campuses and has multiple direct reports (General Managers). Liaison to the University and serves on multiple committees. Report directly to the Director of Operations and the Executive Director of the organization. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Supervises and directs the activities of the CDS dining service operations which may include catering and concessions. Inspects and evaluates on-site food preparation, sanitation, merchandising and service standards. Modernizes and improves food production and service techniques. Recommends new concepts and service points. Maintains pricing and portion standards and FSA policies in all units. In conjunction with the Human Resources Director, plans and conducts training classes for service personnel as needed. Plans and conducts market research and focus groups, to provide the best possible food service for dining patrons by identifying trends, needs and desires. Develops a competent team of managers, appraising them of problems and coaching them for immediate improvement as needed, holding management meetings and engaging in a total quality management process. Responsible for the marketing of units under their jurisdiction. Responsible for developing budgets, and monitoring and operating the units within the approved budgets. Maintains excellent public relations with the student body as well as the college community. Assists or may oversee the catering division with catering operations. Assists or may oversee a student based dining service review committee. Work on projects as assigned by the Director of Operations or Executive Director. Participate on campus committees as directed. Assists or may oversee specific support departments of the dining operations. Education and Training Bachelor's degree plus three years' experience ( or Associates degree required plus five years' experience) in extensive general management in a large volume, multi-unit food service organization in the multi-million-dollar range, including operational and financial expertise Desired Qualifications Committed to service excellence. Ability to handle multitasking effectively. Good visual acuity for reading reports, computer work, etc. Experience with University food service is preferred. Exceptional organizational, interpersonal, and communication skills required. Must be computer literate and familiar with MS Office and computerized food production systems. Catering background preferred. Work Environment The working environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors. The position mainly operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to lift, bend, reach, and any other physical demands of the position. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Prefer ServSafe and TIPS Certification Travel Travel between campus' and may need to attend conferences, special events Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 27, 2024
Full time
Job title Assistant Director of Dining Services Reports to Director of Operations Department Dining Services Administration FLSA Status Full-Time, Exempt Position Summary Responsible for management of all aspects of multiple dining service operations and administrative tasks. Oversee multiple dining operations between three campuses and has multiple direct reports (General Managers). Liaison to the University and serves on multiple committees. Report directly to the Director of Operations and the Executive Director of the organization. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Supervises and directs the activities of the CDS dining service operations which may include catering and concessions. Inspects and evaluates on-site food preparation, sanitation, merchandising and service standards. Modernizes and improves food production and service techniques. Recommends new concepts and service points. Maintains pricing and portion standards and FSA policies in all units. In conjunction with the Human Resources Director, plans and conducts training classes for service personnel as needed. Plans and conducts market research and focus groups, to provide the best possible food service for dining patrons by identifying trends, needs and desires. Develops a competent team of managers, appraising them of problems and coaching them for immediate improvement as needed, holding management meetings and engaging in a total quality management process. Responsible for the marketing of units under their jurisdiction. Responsible for developing budgets, and monitoring and operating the units within the approved budgets. Maintains excellent public relations with the student body as well as the college community. Assists or may oversee the catering division with catering operations. Assists or may oversee a student based dining service review committee. Work on projects as assigned by the Director of Operations or Executive Director. Participate on campus committees as directed. Assists or may oversee specific support departments of the dining operations. Education and Training Bachelor's degree plus three years' experience ( or Associates degree required plus five years' experience) in extensive general management in a large volume, multi-unit food service organization in the multi-million-dollar range, including operational and financial expertise Desired Qualifications Committed to service excellence. Ability to handle multitasking effectively. Good visual acuity for reading reports, computer work, etc. Experience with University food service is preferred. Exceptional organizational, interpersonal, and communication skills required. Must be computer literate and familiar with MS Office and computerized food production systems. Catering background preferred. Work Environment The working environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors. The position mainly operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to lift, bend, reach, and any other physical demands of the position. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Prefer ServSafe and TIPS Certification Travel Travel between campus' and may need to attend conferences, special events Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Are you a healthcare professional seeking a rewarding career with ample opportunities for growth and development? If you're dedicated to providing exceptional patient care and seeking a role with competitive benefits and abundant room for advancement, we encourage you to consider this exciting opportunity today! UPMC Hamot is currently seeking a compassionate and dynamic individual to join our team as a Patient & Family Concierge in our bustling Emergency Department. If you thrive in a fast-paced environment and are committed to supporting patients and their families during critical moments, we invite you to explore this position further. _Title and starting pay rate of this position may vary based on years of experience._ The Patient & Family Concierge, Senior is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge, Senior is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge, Senior will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge, Senior may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, supply and equipment management, and administrative support. Above all, the Concierge, Senior will remain focused on patient and guest satisfaction and quality of care from first to last impression. Responsibilities: + Destination Coordination: + Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. + Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. + Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. + Issues courtesy parking discounts and free passes when appropriate. + Issues patient scooters to patients and visitors as needed. + Assists with parking cashier functions and validates patient parking. + Establishes tracking of patient belongings upon admission. + Environmental Services: + Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures. + Replenishes supplies as needed. + Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. + Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor. + Dietary Services: + Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements. + Maintains food safety and quality by applying HACCP principles throughout service. + Adheres to department procedures regarding the operation of all food service equipment. + Performs sanitation in accordance with departmental procedures and health department guidelines. + Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. + Delivers other nourishments to patients upon request. + Follows all safety and sanitation regulations. + Transportation Services: + Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. + Performs inspections and disinfecting procedures on transportation equipment utilized by the department. + Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department. + Reports the status of transportation activities and abnormal activities to a supervisor. + Enters requests for equipment repairs into the online portal as maintenance issues are identified. + Inspects and disinfects transportation equipment. + Supply & Equipment Management: + Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. + Organizes supply room. + Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. + Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. + Maintains refrigerator and temperature logs and checks all expiration dates on supplies. + Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. + Monitors supply inventory and expiration date in collaboration with supply chain management. + Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge, order unit supplies (office supplies, etc.), MD consults. + Administrative Support: + Completes department administrative functions. + Coordinates patient tests and procedures, scheduling patient transports, and completing errands. + Responds to telephone calls, providing courteous service to all internal and external callers. + Orders and maintains CyraCom equipment. Prints report sheets. + Assign Responder 5 and phones. Build and maintains patient charts. + Files papers to patient chart. Manages auto-print reports, including OR schedule. + Updates Bedboards per unit standards and communicates changes to appropriate staff as needed. + Enters and communicates physician orders timely and accurately. + Places work order or otherwise contacts Biotronics for malfunctioning equipment. + Prints chart copy upon request. Completes patient admissions, discharges, and transfers through electronic health record. + Orders parking passes and cashier functions on demand. + Requests transport in teletracking, prints ticket to ride. + Records transportation data. + Checks crash carts including fire equipment and defibrillators as appropriate. + Distributes patient and unit mail. + Performs unit audits as directed. Initiates quiet time or monitors noise levels. + General: + Answers unit phones and transfers to appropriate staff + Responds to call lights under Nursing Assistant/PCT direction Interacts and socializes with patients and assesses patient needs + Rounds hourly to ensure all areas of responsibility are met satisfactorily. + Prints and distributes daily plans of care Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed + Depending upon unit, may maintain resources like pamphlets, department contacts, etc. + Depending upon unit, may complete DOH POC audits, hand hygiene audits, TJC environment tracers, and updating both patient & non-patient facing department bulletin boards. + Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers. + Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. + Access to medications is limited to the distribution of the medication to the nurse. + Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. + Performs in accordance with all other system-wide competencies/behaviors. + Performs other duties as assigned. If you would like to discuss this opportunity and more with a Recruiter for Hamot Nursing and Nursing Support, you can schedule an appointment to meet with us during our virtual office hours! We are available Mondays and Wednesdays 8AM-10AM, 12PM-2PM, 5PM-7PM. We are also available every first Saturday of the month by request, please email to request Saturdays. Please click this link to schedule an appointment: Hamot Recruiter Office Hours Scheduling () + Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times + High School diploma OR one year of previous job experience required in lieu of HS Diploma/GED. + 6 months of experience as a Patient & Family Concierge or equivalent + Demonstrated competency in all responsibilities of Patient & Family Concierge role + Internal promotions to this level are based on the discretion of the business unit's assessment of employee performance + Completion of 1 annual contribution from these options: hospital/department committee participation, participation in departmental project, peer interviewer, onboarding/precepting of other Experience Concierges + Ability to follow written and verbal instructions Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran
May 29, 2024
Full time
Are you a healthcare professional seeking a rewarding career with ample opportunities for growth and development? If you're dedicated to providing exceptional patient care and seeking a role with competitive benefits and abundant room for advancement, we encourage you to consider this exciting opportunity today! UPMC Hamot is currently seeking a compassionate and dynamic individual to join our team as a Patient & Family Concierge in our bustling Emergency Department. If you thrive in a fast-paced environment and are committed to supporting patients and their families during critical moments, we invite you to explore this position further. _Title and starting pay rate of this position may vary based on years of experience._ The Patient & Family Concierge, Senior is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge, Senior is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge, Senior will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge, Senior may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, supply and equipment management, and administrative support. Above all, the Concierge, Senior will remain focused on patient and guest satisfaction and quality of care from first to last impression. Responsibilities: + Destination Coordination: + Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. + Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. + Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. + Issues courtesy parking discounts and free passes when appropriate. + Issues patient scooters to patients and visitors as needed. + Assists with parking cashier functions and validates patient parking. + Establishes tracking of patient belongings upon admission. + Environmental Services: + Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures. + Replenishes supplies as needed. + Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. + Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor. + Dietary Services: + Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements. + Maintains food safety and quality by applying HACCP principles throughout service. + Adheres to department procedures regarding the operation of all food service equipment. + Performs sanitation in accordance with departmental procedures and health department guidelines. + Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. + Delivers other nourishments to patients upon request. + Follows all safety and sanitation regulations. + Transportation Services: + Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. + Performs inspections and disinfecting procedures on transportation equipment utilized by the department. + Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department. + Reports the status of transportation activities and abnormal activities to a supervisor. + Enters requests for equipment repairs into the online portal as maintenance issues are identified. + Inspects and disinfects transportation equipment. + Supply & Equipment Management: + Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. + Organizes supply room. + Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. + Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. + Maintains refrigerator and temperature logs and checks all expiration dates on supplies. + Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. + Monitors supply inventory and expiration date in collaboration with supply chain management. + Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge, order unit supplies (office supplies, etc.), MD consults. + Administrative Support: + Completes department administrative functions. + Coordinates patient tests and procedures, scheduling patient transports, and completing errands. + Responds to telephone calls, providing courteous service to all internal and external callers. + Orders and maintains CyraCom equipment. Prints report sheets. + Assign Responder 5 and phones. Build and maintains patient charts. + Files papers to patient chart. Manages auto-print reports, including OR schedule. + Updates Bedboards per unit standards and communicates changes to appropriate staff as needed. + Enters and communicates physician orders timely and accurately. + Places work order or otherwise contacts Biotronics for malfunctioning equipment. + Prints chart copy upon request. Completes patient admissions, discharges, and transfers through electronic health record. + Orders parking passes and cashier functions on demand. + Requests transport in teletracking, prints ticket to ride. + Records transportation data. + Checks crash carts including fire equipment and defibrillators as appropriate. + Distributes patient and unit mail. + Performs unit audits as directed. Initiates quiet time or monitors noise levels. + General: + Answers unit phones and transfers to appropriate staff + Responds to call lights under Nursing Assistant/PCT direction Interacts and socializes with patients and assesses patient needs + Rounds hourly to ensure all areas of responsibility are met satisfactorily. + Prints and distributes daily plans of care Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed + Depending upon unit, may maintain resources like pamphlets, department contacts, etc. + Depending upon unit, may complete DOH POC audits, hand hygiene audits, TJC environment tracers, and updating both patient & non-patient facing department bulletin boards. + Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers. + Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. + Access to medications is limited to the distribution of the medication to the nurse. + Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. + Performs in accordance with all other system-wide competencies/behaviors. + Performs other duties as assigned. If you would like to discuss this opportunity and more with a Recruiter for Hamot Nursing and Nursing Support, you can schedule an appointment to meet with us during our virtual office hours! We are available Mondays and Wednesdays 8AM-10AM, 12PM-2PM, 5PM-7PM. We are also available every first Saturday of the month by request, please email to request Saturdays. Please click this link to schedule an appointment: Hamot Recruiter Office Hours Scheduling () + Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times + High School diploma OR one year of previous job experience required in lieu of HS Diploma/GED. + 6 months of experience as a Patient & Family Concierge or equivalent + Demonstrated competency in all responsibilities of Patient & Family Concierge role + Internal promotions to this level are based on the discretion of the business unit's assessment of employee performance + Completion of 1 annual contribution from these options: hospital/department committee participation, participation in departmental project, peer interviewer, onboarding/precepting of other Experience Concierges + Ability to follow written and verbal instructions Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran
JOB SUMMARY Opening and/or closing units, JOB DESCRIPTION Assignment Details: School/Division Finance and Administration Department Name Dining Services Job Title Dining Supervisor Job Description The Dining Services Supervisor is focused on the day-to-day operations of the Dining Services units. This position is responsible for running shifts; including opening and closing; for various units. With a focus on professional development, this position supervises and trains 25+ union employees at any given time as well as Brown University student workers, college interns from local universities, and temporary employees through a variety of temporary workforce groups. The successful candidate will oversee the daily administrative and operations task focusing on sanitation and safety. The Dining Services Supervisor reports directly to the Assistant Director of their respective area to provide high-quality service to customers. Oversee all aspects of operations, ensuring excellent service to customers. Ensure that units are opened and closed on schedule and that all menu items are available throughout. Ensure that food is prepared, displayed and maintained in a proper and aesthetically-pleasing manner throughout the period of service; Oversee cash and inventory control, and security of facilities. Ensure security of safes, cash registers, food, equipment, vehicle(s) and facilities themselves; Verify accuracy of banks and impress funds; check accuracy of deposits; manage cash flow, including ordering and issuing of change, according to dept. standards; Monitor cashiers and ensure that they accurately ring up sales; maintain inventory files; accurately tally and record inventory levels and transfer information appropriately; Management and Leadership - 35% Maintain high-quality standards and service - 35% How many positions? 1 Work Location: Location of Position: If Remote, please specify address: 1 Bannister St. Providence, RI 02912 Parking: onstreet, first come first serve - Free spots around the University Position Classification: Onsite, Hybrid and Remote Onsite 100% of the time Additional Important Details: Is this a new role or a backfill? Backfill to cover outages What is the reason/justification for this need? Supervisors are out What is the estimated duration for this business need? 4 to 8 weeks FLSA: exempt or non-exempt? Exempt What is the desired Start Date? As soon as possible What is the expected End Date? 4 to 8 weeks from hire date until Commencement Can be rehired in the fall What are the daily hours (schedule) for this role? (i.e.: 9-5, 8-5)? If part time/per diem, please specify approximately how many hours. Hours are flexible and would include weekends. AM and/or PM shifts. 1st Day Report to and/or Orientation Information. Will determine once hired Job Requirements: Type of experience needed? Experience in leading and supervising staff. Experience with high-end, fine-dining restaurants Number of years of experience needed? 2-3 years supervising staff Minimum education requirement? High School Diploma or GED acceptable. Job Responsibilities: Are there any specific tools the resource will need to know how to use? TIPS Certification, Bar experience What is the ideal personality for someone in this role? Great customer service skills; personable, friendly, professional, loyal, respectful and ability to get along with a diversified team. Provide the TOP 3 must have skills? 1. TIPS Certification, Bar experience 2. Ability to take, follow and give directions. 3. Ability to manage conflict when it arises in the workplace Which skills are nice to haves ? Computer skills, Google docs, send and receive emails, team oriented, Any Additional Information? Education and Experience Minimum two years of supervisory experience in a food service environment, and Associates degree in HRI or a related discipline, or equivalent combination of education and professional experience. Effective communication skills Valid driver s license and a clean recent driving record required Working knowledge of MS Word and Excel, Google platforms and experience with menu/inventory management system preferred Experience with POS system Culinary knowledge and/or experience RI Food Safety Management License or Serv Safe equivalency; if not, candidate is required to obtain within one year of hire Interviews will be in person Must dress business professional for the position.
May 29, 2024
Full time
JOB SUMMARY Opening and/or closing units, JOB DESCRIPTION Assignment Details: School/Division Finance and Administration Department Name Dining Services Job Title Dining Supervisor Job Description The Dining Services Supervisor is focused on the day-to-day operations of the Dining Services units. This position is responsible for running shifts; including opening and closing; for various units. With a focus on professional development, this position supervises and trains 25+ union employees at any given time as well as Brown University student workers, college interns from local universities, and temporary employees through a variety of temporary workforce groups. The successful candidate will oversee the daily administrative and operations task focusing on sanitation and safety. The Dining Services Supervisor reports directly to the Assistant Director of their respective area to provide high-quality service to customers. Oversee all aspects of operations, ensuring excellent service to customers. Ensure that units are opened and closed on schedule and that all menu items are available throughout. Ensure that food is prepared, displayed and maintained in a proper and aesthetically-pleasing manner throughout the period of service; Oversee cash and inventory control, and security of facilities. Ensure security of safes, cash registers, food, equipment, vehicle(s) and facilities themselves; Verify accuracy of banks and impress funds; check accuracy of deposits; manage cash flow, including ordering and issuing of change, according to dept. standards; Monitor cashiers and ensure that they accurately ring up sales; maintain inventory files; accurately tally and record inventory levels and transfer information appropriately; Management and Leadership - 35% Maintain high-quality standards and service - 35% How many positions? 1 Work Location: Location of Position: If Remote, please specify address: 1 Bannister St. Providence, RI 02912 Parking: onstreet, first come first serve - Free spots around the University Position Classification: Onsite, Hybrid and Remote Onsite 100% of the time Additional Important Details: Is this a new role or a backfill? Backfill to cover outages What is the reason/justification for this need? Supervisors are out What is the estimated duration for this business need? 4 to 8 weeks FLSA: exempt or non-exempt? Exempt What is the desired Start Date? As soon as possible What is the expected End Date? 4 to 8 weeks from hire date until Commencement Can be rehired in the fall What are the daily hours (schedule) for this role? (i.e.: 9-5, 8-5)? If part time/per diem, please specify approximately how many hours. Hours are flexible and would include weekends. AM and/or PM shifts. 1st Day Report to and/or Orientation Information. Will determine once hired Job Requirements: Type of experience needed? Experience in leading and supervising staff. Experience with high-end, fine-dining restaurants Number of years of experience needed? 2-3 years supervising staff Minimum education requirement? High School Diploma or GED acceptable. Job Responsibilities: Are there any specific tools the resource will need to know how to use? TIPS Certification, Bar experience What is the ideal personality for someone in this role? Great customer service skills; personable, friendly, professional, loyal, respectful and ability to get along with a diversified team. Provide the TOP 3 must have skills? 1. TIPS Certification, Bar experience 2. Ability to take, follow and give directions. 3. Ability to manage conflict when it arises in the workplace Which skills are nice to haves ? Computer skills, Google docs, send and receive emails, team oriented, Any Additional Information? Education and Experience Minimum two years of supervisory experience in a food service environment, and Associates degree in HRI or a related discipline, or equivalent combination of education and professional experience. Effective communication skills Valid driver s license and a clean recent driving record required Working knowledge of MS Word and Excel, Google platforms and experience with menu/inventory management system preferred Experience with POS system Culinary knowledge and/or experience RI Food Safety Management License or Serv Safe equivalency; if not, candidate is required to obtain within one year of hire Interviews will be in person Must dress business professional for the position.
Job Description Event Services Manager Are you an experienced event planner who wants to take their skills to new heights? Join the Fairmont Austin and showcase your passion for world-class customer service on our Events Team! What is in it for you: Paid time off Medical, Dental and Vision Insurance, 401K Complimentary shift meal Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and Educational Assistance for further development Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Consistently offer professional, friendly and engaging service. Organize convention booking files from date of departure, and maintain accurate activities within files consistently. Obtain/confirm all event-related information (to include, but not limited to meeting specifications, audio visual, rooming lists, technical needs, exhibit needs, food and beverage requirements, etc) with client, organize/distribute group resumes, conference agendas, event orders, floorplans, etc to all operating partners accurately, and in a timely manner. Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department. Yield sleeping room block and function space, ensuring optimization of financial return/performance. Forecast banquet food & beverage by group with target of 3% accuracy. Initiate/follow up on billing procedures, ensuring deposits and/or credit applications are received within acceptable timeframes. Conduct pre-conference/event meetings with clients and pertinent departments to confirm all relevant details are communicated. Ensure guest/group experience while onsite, through personal interaction and attendance at functions throughout the stay. Must be flexible to accommodate irregular and/or extended hours and work on weekends Conduct any/all site inspections as required. Able to handle inquiries. Attend necessary meetings within hotel that affect/are affected by the Catering, Conference Services &/or Events department. Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business. Play active role in local community through associations, memberships and involvement. Be an ambassador of the hotel within the local community. Additional responsibilities, as outlined by Director or Assistant Director.
May 29, 2024
Full time
Job Description Event Services Manager Are you an experienced event planner who wants to take their skills to new heights? Join the Fairmont Austin and showcase your passion for world-class customer service on our Events Team! What is in it for you: Paid time off Medical, Dental and Vision Insurance, 401K Complimentary shift meal Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and Educational Assistance for further development Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Consistently offer professional, friendly and engaging service. Organize convention booking files from date of departure, and maintain accurate activities within files consistently. Obtain/confirm all event-related information (to include, but not limited to meeting specifications, audio visual, rooming lists, technical needs, exhibit needs, food and beverage requirements, etc) with client, organize/distribute group resumes, conference agendas, event orders, floorplans, etc to all operating partners accurately, and in a timely manner. Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department. Yield sleeping room block and function space, ensuring optimization of financial return/performance. Forecast banquet food & beverage by group with target of 3% accuracy. Initiate/follow up on billing procedures, ensuring deposits and/or credit applications are received within acceptable timeframes. Conduct pre-conference/event meetings with clients and pertinent departments to confirm all relevant details are communicated. Ensure guest/group experience while onsite, through personal interaction and attendance at functions throughout the stay. Must be flexible to accommodate irregular and/or extended hours and work on weekends Conduct any/all site inspections as required. Able to handle inquiries. Attend necessary meetings within hotel that affect/are affected by the Catering, Conference Services &/or Events department. Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business. Play active role in local community through associations, memberships and involvement. Be an ambassador of the hotel within the local community. Additional responsibilities, as outlined by Director or Assistant Director.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Ensures compliance with and completion of all daily operational procedures by the Banquet Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Assists in developing accurate and aggressive short- and long-range financial objectives for the Banquet Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Assists in managing all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Responsibilities The Assistant Banquet Manager assists in the management of all aspects of the department and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. Responsibilities will include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Minimum of two years of experience in banquet operations; prior supervisory experience preferred. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS) Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 29, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Ensures compliance with and completion of all daily operational procedures by the Banquet Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Assists in developing accurate and aggressive short- and long-range financial objectives for the Banquet Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Assists in managing all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Responsibilities The Assistant Banquet Manager assists in the management of all aspects of the department and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. Responsibilities will include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Minimum of two years of experience in banquet operations; prior supervisory experience preferred. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS) Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
University of Pittsburgh Medical Center
Erie, Pennsylvania
Are you a healthcare professional seeking a rewarding career with ample opportunities for growth and development? If you're dedicated to providing exceptional patient care and seeking a role with competitive benefits and abundant room for advancement, we encourage you to consider this exciting opportunity today! UPMC Hamot is currently seeking a compassionate and dynamic individual to join our team as a Patient & Family Concierge in our bustling Emergency Department. If you thrive in a fast-paced environment and are committed to supporting patients and their families during critical moments, we invite you to explore this position further. Title and starting pay rate of this position may vary based on years of experience. The Patient & Family Concierge, Senior is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge, Senior is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge, Senior will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge, Senior may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, supply and equipment management, and administrative support. Above all, the Concierge, Senior will remain focused on patient and guest satisfaction and quality of care from first to last impression. Responsibilities: Destination Coordination: Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. Issues courtesy parking discounts and free passes when appropriate. Issues patient scooters to patients and visitors as needed. Assists with parking cashier functions and validates patient parking. Establishes tracking of patient belongings upon admission. Environmental Services: Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures. Replenishes supplies as needed. Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor. Dietary Services: Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements. Maintains food safety and quality by applying HACCP principles throughout service. Adheres to department procedures regarding the operation of all food service equipment. Performs sanitation in accordance with departmental procedures and health department guidelines. Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. Delivers other nourishments to patients upon request. Follows all safety and sanitation regulations. Transportation Services: Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. Performs inspections and disinfecting procedures on transportation equipment utilized by the department. Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department. Reports the status of transportation activities and abnormal activities to a supervisor. Enters requests for equipment repairs into the online portal as maintenance issues are identified. Inspects and disinfects transportation equipment. Supply & Equipment Management: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge, order unit supplies (office supplies, etc.), MD consults. Administrative Support: Completes department administrative functions. Coordinates patient tests and procedures, scheduling patient transports, and completing errands. Responds to telephone calls, providing courteous service to all internal and external callers. Orders and maintains CyraCom equipment. Prints report sheets. Assign Responder 5 and phones. Build and maintains patient charts. Files papers to patient chart. Manages auto-print reports, including OR schedule. Updates Bedboards per unit standards and communicates changes to appropriate staff as needed. Enters and communicates physician orders timely and accurately. Places work order or otherwise contacts Biotronics for malfunctioning equipment. Prints chart copy upon request. Completes patient admissions, discharges, and transfers through electronic health record. Orders parking passes and cashier functions on demand. Requests transport in teletracking, prints ticket to ride. Records transportation data. Checks crash carts including fire equipment and defibrillators as appropriate. Distributes patient and unit mail. Performs unit audits as directed. Initiates quiet time or monitors noise levels. General: Answers unit phones and transfers to appropriate staff Responds to call lights under Nursing Assistant/PCT direction Interacts and socializes with patients and assesses patient needs Rounds hourly to ensure all areas of responsibility are met satisfactorily. Prints and distributes daily plans of care Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed Depending upon unit, may maintain resources like pamphlets, department contacts, etc. Depending upon unit, may complete DOH POC audits, hand hygiene audits, TJC environment tracers, and updating both patient & non-patient facing department bulletin boards. Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers. Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. Access to medications is limited to the distribution of the medication to the nurse. Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. Performs in accordance with all other system-wide competencies/behaviors. Performs other duties as assigned. If you would like to discuss this opportunity and more with a Recruiter for Hamot Nursing and Nursing Support, you can schedule an appointment to meet with us during our virtual office hours! We are available Mondays and Wednesdays 8AM-10AM, 12PM-2PM, 5PM-7PM. We are also available every first Saturday of the month by request, please email to request Saturdays. Please click this link to schedule an appointment: Hamot Recruiter Office Hours Scheduling Qualifications: Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times High School diploma OR one year of previous job experience required in lieu of HS Diploma/GED. 6 months of experience as a Patient & Family Concierge or equivalent Demonstrated competency in all responsibilities of Patient & Family Concierge role Internal promotions to this level are based on the discretion of the business unit's assessment of employee performance Completion of 1 annual contribution from these options: hospital/department committee participation, participation in departmental project, peer interviewer, onboarding/precepting of other Experience Concierges Ability to follow written and verbal instructions Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran
May 28, 2024
Full time
Are you a healthcare professional seeking a rewarding career with ample opportunities for growth and development? If you're dedicated to providing exceptional patient care and seeking a role with competitive benefits and abundant room for advancement, we encourage you to consider this exciting opportunity today! UPMC Hamot is currently seeking a compassionate and dynamic individual to join our team as a Patient & Family Concierge in our bustling Emergency Department. If you thrive in a fast-paced environment and are committed to supporting patients and their families during critical moments, we invite you to explore this position further. Title and starting pay rate of this position may vary based on years of experience. The Patient & Family Concierge, Senior is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge, Senior is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge, Senior will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge, Senior may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, supply and equipment management, and administrative support. Above all, the Concierge, Senior will remain focused on patient and guest satisfaction and quality of care from first to last impression. Responsibilities: Destination Coordination: Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. Issues courtesy parking discounts and free passes when appropriate. Issues patient scooters to patients and visitors as needed. Assists with parking cashier functions and validates patient parking. Establishes tracking of patient belongings upon admission. Environmental Services: Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures. Replenishes supplies as needed. Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor. Dietary Services: Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements. Maintains food safety and quality by applying HACCP principles throughout service. Adheres to department procedures regarding the operation of all food service equipment. Performs sanitation in accordance with departmental procedures and health department guidelines. Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. Delivers other nourishments to patients upon request. Follows all safety and sanitation regulations. Transportation Services: Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. Performs inspections and disinfecting procedures on transportation equipment utilized by the department. Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department. Reports the status of transportation activities and abnormal activities to a supervisor. Enters requests for equipment repairs into the online portal as maintenance issues are identified. Inspects and disinfects transportation equipment. Supply & Equipment Management: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge, order unit supplies (office supplies, etc.), MD consults. Administrative Support: Completes department administrative functions. Coordinates patient tests and procedures, scheduling patient transports, and completing errands. Responds to telephone calls, providing courteous service to all internal and external callers. Orders and maintains CyraCom equipment. Prints report sheets. Assign Responder 5 and phones. Build and maintains patient charts. Files papers to patient chart. Manages auto-print reports, including OR schedule. Updates Bedboards per unit standards and communicates changes to appropriate staff as needed. Enters and communicates physician orders timely and accurately. Places work order or otherwise contacts Biotronics for malfunctioning equipment. Prints chart copy upon request. Completes patient admissions, discharges, and transfers through electronic health record. Orders parking passes and cashier functions on demand. Requests transport in teletracking, prints ticket to ride. Records transportation data. Checks crash carts including fire equipment and defibrillators as appropriate. Distributes patient and unit mail. Performs unit audits as directed. Initiates quiet time or monitors noise levels. General: Answers unit phones and transfers to appropriate staff Responds to call lights under Nursing Assistant/PCT direction Interacts and socializes with patients and assesses patient needs Rounds hourly to ensure all areas of responsibility are met satisfactorily. Prints and distributes daily plans of care Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed Depending upon unit, may maintain resources like pamphlets, department contacts, etc. Depending upon unit, may complete DOH POC audits, hand hygiene audits, TJC environment tracers, and updating both patient & non-patient facing department bulletin boards. Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers. Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. Access to medications is limited to the distribution of the medication to the nurse. Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. Performs in accordance with all other system-wide competencies/behaviors. Performs other duties as assigned. If you would like to discuss this opportunity and more with a Recruiter for Hamot Nursing and Nursing Support, you can schedule an appointment to meet with us during our virtual office hours! We are available Mondays and Wednesdays 8AM-10AM, 12PM-2PM, 5PM-7PM. We are also available every first Saturday of the month by request, please email to request Saturdays. Please click this link to schedule an appointment: Hamot Recruiter Office Hours Scheduling Qualifications: Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times High School diploma OR one year of previous job experience required in lieu of HS Diploma/GED. 6 months of experience as a Patient & Family Concierge or equivalent Demonstrated competency in all responsibilities of Patient & Family Concierge role Internal promotions to this level are based on the discretion of the business unit's assessment of employee performance Completion of 1 annual contribution from these options: hospital/department committee participation, participation in departmental project, peer interviewer, onboarding/precepting of other Experience Concierges Ability to follow written and verbal instructions Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Assists in managing all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Responsibilities The Assistant Restaurant Manager will be responsible for the management of all aspects of the restaurant and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. Responsibilities will include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Minimum of two years' of experience in the Restaurant / Food and Beverage field. Previous supervisory / management experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Ability to prepare budgets and ensure cost controls. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 27, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Assists in managing all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Responsibilities The Assistant Restaurant Manager will be responsible for the management of all aspects of the restaurant and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. Responsibilities will include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Minimum of two years' of experience in the Restaurant / Food and Beverage field. Previous supervisory / management experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Ability to prepare budgets and ensure cost controls. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !