About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Experience elevated luxury at Maui's most glamorous oceanfront resport. Celebrate the wonders of Maui in our open-air beachfront Resort - and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we'll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island. About the role We are looking for a Pool Server who is passionate in providing only the highest levels of customer service. This position reports to our Director of Recreation & Recreation Managers. Work authorization for this location is required. What you will do Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods. What you bring High School education or equivalent experience is preferred. Minimum three (3) months of employment in related position. Ability to read, write and speak English. Ability to carry and balance a tray. Ability to accurately process cash and credit card transactions. Ability to move large towel bins and pick-up soiled linens. Interact with guests and maintain a well-organized workspace Hawaii Food Handler's Card Maui Liquor Card Tuberculosis Clearance What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Hourly Rate $14.30 Schedule & Hours: Full Time The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Be part of a cohesive team with opportunities to build a successful career with global potential Learn more about what it is like to work at Four Seasons - visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
May 18, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Experience elevated luxury at Maui's most glamorous oceanfront resport. Celebrate the wonders of Maui in our open-air beachfront Resort - and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we'll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island. About the role We are looking for a Pool Server who is passionate in providing only the highest levels of customer service. This position reports to our Director of Recreation & Recreation Managers. Work authorization for this location is required. What you will do Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods. What you bring High School education or equivalent experience is preferred. Minimum three (3) months of employment in related position. Ability to read, write and speak English. Ability to carry and balance a tray. Ability to accurately process cash and credit card transactions. Ability to move large towel bins and pick-up soiled linens. Interact with guests and maintain a well-organized workspace Hawaii Food Handler's Card Maui Liquor Card Tuberculosis Clearance What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Hourly Rate $14.30 Schedule & Hours: Full Time The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Be part of a cohesive team with opportunities to build a successful career with global potential Learn more about what it is like to work at Four Seasons - visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Morrisville Auxiliary Corporation
Morrisville, New York
Job Description: Job Title: Server - Wait Staff Reports To: Shift Supervisor Department: Copper Turret Classification: Non-exempt Grade: 6 Supervises: No Supervisory Responsibilities Job Summary: The Wait Staff will be responsible for all facets of exceptional customer service; will assist Copper Turrets management, and SUNY Morrisville faculty and staff, with classes including laboratories; act as a sanitarian following HACCP guidelines and up to date procedures regarding all areas of state health compliance. Essential Functions: Ensure high quality food and beverage service in all dining areas including the bar for both internal and external customers Provide courteous and prompt service to all patrons Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses Prepare checks that itemize and total meal costs and sales taxes. And the accepting payments and returning the change and/or receipt Maintain a safe and clean environment at all times and stay in accordance with New York state laws Assist with catering functions both on and off site Complete all server side work and restock service station as needed Assist students attending class and laboratories at the Copper Turret Attend internal and external meeting and training courses as needed Adopt safe working procedures and practices at all times Work with the Restaurant Manager(s) and marketing department to promote specials or additional material as needed Perform cash outs at the completion of scheduled work shifts Performs additional duties as assigned by the Management Qualities: Ability to effectively communicate with vendors and faculty Strong attention to detail Able to work independently; as well as, part of a team Take initiative, anticipate, prioritize, adjust, and follow tasks through to completion Successfully operate within deadlines Use creative problem solving skills Adhere to company, department and State guidelines as directed Handle sensitive and confidential information appropriately Predictable and reliable attendance Strong customer service skills are a must Education and Experience: Previous restaurant customer service experience is required; alcohol awareness training (TIPS or ServSafe Alcohol) preferred Physical Conditions and Demands: Moderate to heavy lifting, up to 50 pounds; constant standing, bending and walking; exposure to temperature extremes, slippery surfaces, and congested work areas; exposure to many different food types Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description has been approved by all levels of management: PId86af6d09abf-0688
May 16, 2024
Full time
Job Description: Job Title: Server - Wait Staff Reports To: Shift Supervisor Department: Copper Turret Classification: Non-exempt Grade: 6 Supervises: No Supervisory Responsibilities Job Summary: The Wait Staff will be responsible for all facets of exceptional customer service; will assist Copper Turrets management, and SUNY Morrisville faculty and staff, with classes including laboratories; act as a sanitarian following HACCP guidelines and up to date procedures regarding all areas of state health compliance. Essential Functions: Ensure high quality food and beverage service in all dining areas including the bar for both internal and external customers Provide courteous and prompt service to all patrons Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses Prepare checks that itemize and total meal costs and sales taxes. And the accepting payments and returning the change and/or receipt Maintain a safe and clean environment at all times and stay in accordance with New York state laws Assist with catering functions both on and off site Complete all server side work and restock service station as needed Assist students attending class and laboratories at the Copper Turret Attend internal and external meeting and training courses as needed Adopt safe working procedures and practices at all times Work with the Restaurant Manager(s) and marketing department to promote specials or additional material as needed Perform cash outs at the completion of scheduled work shifts Performs additional duties as assigned by the Management Qualities: Ability to effectively communicate with vendors and faculty Strong attention to detail Able to work independently; as well as, part of a team Take initiative, anticipate, prioritize, adjust, and follow tasks through to completion Successfully operate within deadlines Use creative problem solving skills Adhere to company, department and State guidelines as directed Handle sensitive and confidential information appropriately Predictable and reliable attendance Strong customer service skills are a must Education and Experience: Previous restaurant customer service experience is required; alcohol awareness training (TIPS or ServSafe Alcohol) preferred Physical Conditions and Demands: Moderate to heavy lifting, up to 50 pounds; constant standing, bending and walking; exposure to temperature extremes, slippery surfaces, and congested work areas; exposure to many different food types Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description has been approved by all levels of management: PId86af6d09abf-0688
Morrisville Auxiliary Corporation
Morrisville, New York
Job Description Job Description Job Description: Job Title: Server - Wait Staff Reports To: Shift Supervisor Department: Copper Turret Classification: Non-exempt Grade: 6 Supervises: No Supervisory Responsibilities Job Summary: The Wait Staff will be responsible for all facets of exceptional customer service; will assist Copper Turrets management, and SUNY Morrisville faculty and staff, with classes including laboratories; act as a sanitarian following HACCP guidelines and up to date procedures regarding all areas of state health compliance. Essential Functions: Ensure high quality food and beverage service in all dining areas including the bar for both internal and external customers Provide courteous and prompt service to all patrons Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses Prepare checks that itemize and total meal costs and sales taxes. And the accepting payments and returning the change and/or receipt Maintain a safe and clean environment at all times and stay in accordance with New York state laws Assist with catering functions both on and off site Complete all server side work and restock service station as needed Assist students attending class and laboratories at the Copper Turret Attend internal and external meeting and training courses as needed Adopt safe working procedures and practices at all times Work with the Restaurant Manager(s) and marketing department to promote specials or additional material as needed Perform cash outs at the completion of scheduled work shifts Performs additional duties as assigned by the Management Qualities: Ability to effectively communicate with vendors and faculty Strong attention to detail Able to work independently; as well as, part of a team Take initiative, anticipate, prioritize, adjust, and follow tasks through to completion Successfully operate within deadlines Use creative problem solving skills Adhere to company, department and State guidelines as directed Handle sensitive and confidential information appropriately Predictable and reliable attendance Strong customer service skills are a must Education and Experience: Previous restaurant customer service experience is required; alcohol awareness training (TIPS or ServSafe Alcohol) preferred Physical Conditions and Demands: Moderate to heavy lifting, up to 50 pounds; constant standing, bending and walking; exposure to temperature extremes, slippery surfaces, and congested work areas; exposure to many different food types Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description has been approved by all levels of management: PI2f4363a1b0e5-0688
May 16, 2024
Full time
Job Description Job Description Job Description: Job Title: Server - Wait Staff Reports To: Shift Supervisor Department: Copper Turret Classification: Non-exempt Grade: 6 Supervises: No Supervisory Responsibilities Job Summary: The Wait Staff will be responsible for all facets of exceptional customer service; will assist Copper Turrets management, and SUNY Morrisville faculty and staff, with classes including laboratories; act as a sanitarian following HACCP guidelines and up to date procedures regarding all areas of state health compliance. Essential Functions: Ensure high quality food and beverage service in all dining areas including the bar for both internal and external customers Provide courteous and prompt service to all patrons Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses Prepare checks that itemize and total meal costs and sales taxes. And the accepting payments and returning the change and/or receipt Maintain a safe and clean environment at all times and stay in accordance with New York state laws Assist with catering functions both on and off site Complete all server side work and restock service station as needed Assist students attending class and laboratories at the Copper Turret Attend internal and external meeting and training courses as needed Adopt safe working procedures and practices at all times Work with the Restaurant Manager(s) and marketing department to promote specials or additional material as needed Perform cash outs at the completion of scheduled work shifts Performs additional duties as assigned by the Management Qualities: Ability to effectively communicate with vendors and faculty Strong attention to detail Able to work independently; as well as, part of a team Take initiative, anticipate, prioritize, adjust, and follow tasks through to completion Successfully operate within deadlines Use creative problem solving skills Adhere to company, department and State guidelines as directed Handle sensitive and confidential information appropriately Predictable and reliable attendance Strong customer service skills are a must Education and Experience: Previous restaurant customer service experience is required; alcohol awareness training (TIPS or ServSafe Alcohol) preferred Physical Conditions and Demands: Moderate to heavy lifting, up to 50 pounds; constant standing, bending and walking; exposure to temperature extremes, slippery surfaces, and congested work areas; exposure to many different food types Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description has been approved by all levels of management: PI2f4363a1b0e5-0688
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. Converse with Guests and Cast in 'Ōlelo Hawai'i to demonstrate the Hawaiian language and further activate the themed restaurant environments. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Work with POS systems to enter guest food orders accurately and efficiently May set tables and/or seat guests Converse with Guest & Cast Members in Hawaiian Engage with guests to teach them about the Hawaiian culture and language using the 'Ōlelo Room shadow boxes as a leaping point Share Aulani Hawaiian values with our guests Anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature Shares knowledge of wines and spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 18 years of age Knowledge of Hawaiian language and culture Must have previous serving experience Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Self directed, trusted and good team player Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Japanese language preferred Additional Information : SCHEDULE AVAILABILTY This role is Full-Time and requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 15, 2024
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. Converse with Guests and Cast in 'Ōlelo Hawai'i to demonstrate the Hawaiian language and further activate the themed restaurant environments. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Work with POS systems to enter guest food orders accurately and efficiently May set tables and/or seat guests Converse with Guest & Cast Members in Hawaiian Engage with guests to teach them about the Hawaiian culture and language using the 'Ōlelo Room shadow boxes as a leaping point Share Aulani Hawaiian values with our guests Anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature Shares knowledge of wines and spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 18 years of age Knowledge of Hawaiian language and culture Must have previous serving experience Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Self directed, trusted and good team player Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Japanese language preferred Additional Information : SCHEDULE AVAILABILTY This role is Full-Time and requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. Converse with Guests and Cast in 'Ōlelo Hawai'i to demonstrate the Hawaiian language and further activate the themed restaurant environments. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Work with POS systems to enter guest food orders accurately and efficiently May set tables and/or seat guests Converse with Guest & Cast Members in Hawaiian Engage with guests to teach them about the Hawaiian culture and language using the 'Ōlelo Room shadow boxes as a leaping point Share Aulani Hawaiian values with our guests Anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature Shares knowledge of wines and spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 18 years of age Knowledge of Hawaiian language and culture Must have previous serving experience Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Self directed, trusted and good team player Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Japanese language preferred Additional Information : SCHEDULE AVAILABILTY This role is Full-Time and requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 15, 2024
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. Converse with Guests and Cast in 'Ōlelo Hawai'i to demonstrate the Hawaiian language and further activate the themed restaurant environments. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Work with POS systems to enter guest food orders accurately and efficiently May set tables and/or seat guests Converse with Guest & Cast Members in Hawaiian Engage with guests to teach them about the Hawaiian culture and language using the 'Ōlelo Room shadow boxes as a leaping point Share Aulani Hawaiian values with our guests Anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature Shares knowledge of wines and spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 18 years of age Knowledge of Hawaiian language and culture Must have previous serving experience Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Self directed, trusted and good team player Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Japanese language preferred Additional Information : SCHEDULE AVAILABILTY This role is Full-Time and requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! WE LOVE OUR WORK. Provides personalized service and uses guest name Resolves service problems according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round Monitors guest consumption of alcohol and intervenes as needed according to guidelines Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Handles money according to procedure Works well with others, especially beverage servers, bartenders, barbacks, F&B Management Maintains clean and stocked workstation BRING US YOUR BEST. Must be 21 years of age High school diploma or equivalent Read, write legibly, understand and speak English Excellent customer service/communication skills Count money and change correctly Must successfully complete ServSafe Alcohol training certification course. Know or is able to learn tray service, cocktail ingredients Available to work required schedule which may include nights, weekends, holidays and overtime as needed Must meet professional appearance standards as prescribed by company policy Must be physically mobile with reasonable accommodation Must be able to respond to visual and oral cues Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time Able to tolerate second-hand smoke, noise, bright lights Able to work at a fast pace in often crowded/noisy environment Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY Starting from $4.25 per hour, based on experience.
May 19, 2024
Full time
WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! WE LOVE OUR WORK. Provides personalized service and uses guest name Resolves service problems according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round Monitors guest consumption of alcohol and intervenes as needed according to guidelines Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Handles money according to procedure Works well with others, especially beverage servers, bartenders, barbacks, F&B Management Maintains clean and stocked workstation BRING US YOUR BEST. Must be 21 years of age High school diploma or equivalent Read, write legibly, understand and speak English Excellent customer service/communication skills Count money and change correctly Must successfully complete ServSafe Alcohol training certification course. Know or is able to learn tray service, cocktail ingredients Available to work required schedule which may include nights, weekends, holidays and overtime as needed Must meet professional appearance standards as prescribed by company policy Must be physically mobile with reasonable accommodation Must be able to respond to visual and oral cues Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time Able to tolerate second-hand smoke, noise, bright lights Able to work at a fast pace in often crowded/noisy environment Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY Starting from $4.25 per hour, based on experience.
PENN Entertainment, Inc.
Bay Saint Louis, Mississippi
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Provides personalized service and uses guest name Resolves service problems according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round Monitors guest consumption of alcohol and intervenes as needed according to guidelines Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Handles money according to procedure Works well with others, especially beverage servers, bartenders, barbacks, F&B Management Maintains clean and stocked workstation Must be 21 years of age High school diploma or equivalent Read, write legibly, understand and speak English Excellent customer service/communication skills Count money and change correctly Must successfully complete ServSafe Alcohol training certification course. Know or is able to learn tray service, cocktail ingredients Available to work required schedule which may include nights, weekends, holidays and overtime as needed Must meet professional appearance standards as prescribed by company policy Must be physically mobile with reasonable accommodation Must be able to respond to visual and oral cues Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time Able to tolerate second-hand smoke, noise, bright lights Able to work at a fast pace in often crowded/noisy environment Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces We've grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, and online gaming via theScore BET. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer Starting from $4.25 per hour, based on experience.
May 19, 2024
Full time
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Provides personalized service and uses guest name Resolves service problems according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round Monitors guest consumption of alcohol and intervenes as needed according to guidelines Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Handles money according to procedure Works well with others, especially beverage servers, bartenders, barbacks, F&B Management Maintains clean and stocked workstation Must be 21 years of age High school diploma or equivalent Read, write legibly, understand and speak English Excellent customer service/communication skills Count money and change correctly Must successfully complete ServSafe Alcohol training certification course. Know or is able to learn tray service, cocktail ingredients Available to work required schedule which may include nights, weekends, holidays and overtime as needed Must meet professional appearance standards as prescribed by company policy Must be physically mobile with reasonable accommodation Must be able to respond to visual and oral cues Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time Able to tolerate second-hand smoke, noise, bright lights Able to work at a fast pace in often crowded/noisy environment Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces We've grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, and online gaming via theScore BET. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer Starting from $4.25 per hour, based on experience.
Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. May be involved with role playing or themed restaurants. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Must be comfortable working in a banquet environment Review BEO's and set tables, linen and service ware based on requirements Greet and seat guest Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Some computer experience, working with POS systems; entering guest food orders accurately and efficiently May set tables and/or seat guests Ability to anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature • Shares knowledge of wines, spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations • Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 21 years of age Previous serving experience required Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Adept at troubleshooting and can calmly handle difficult situations Self directed, trusted and well respected by peers May be part-time or seasonal roles Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Availability Requirements: Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Minimum 3 days of FULL AVAILABILITY per week ongoing Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred. Additional Information : SCHEDULE AVAILABILTY Position is Part-time. Must be available for a minimum of 3 full days of availability. Minimum 3 days with 1 of the days must be on a Saturday and the other 2 days during the weekday on either Tuesday, Wednesday or Friday. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. .Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: .
May 14, 2024
Full time
Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. May be involved with role playing or themed restaurants. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Must be comfortable working in a banquet environment Review BEO's and set tables, linen and service ware based on requirements Greet and seat guest Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Some computer experience, working with POS systems; entering guest food orders accurately and efficiently May set tables and/or seat guests Ability to anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature • Shares knowledge of wines, spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations • Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 21 years of age Previous serving experience required Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Adept at troubleshooting and can calmly handle difficult situations Self directed, trusted and well respected by peers May be part-time or seasonal roles Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Availability Requirements: Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Minimum 3 days of FULL AVAILABILITY per week ongoing Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred. Additional Information : SCHEDULE AVAILABILTY Position is Part-time. Must be available for a minimum of 3 full days of availability. Minimum 3 days with 1 of the days must be on a Saturday and the other 2 days during the weekday on either Tuesday, Wednesday or Friday. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. .Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: .
Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. May be involved with role playing or themed restaurants. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Must be comfortable working in a banquet environment Review BEO's and set tables, linen and service ware based on requirements Greet and seat guest Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Some computer experience, working with POS systems; entering guest food orders accurately and efficiently May set tables and/or seat guests Ability to anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature • Shares knowledge of wines, spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations • Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 21 years of age Previous serving experience required Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Adept at troubleshooting and can calmly handle difficult situations Self directed, trusted and well respected by peers May be part-time or seasonal roles Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Availability Requirements: Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Minimum 3 days of FULL AVAILABILITY per week ongoing Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred. Additional Information : SCHEDULE AVAILABILTY Position is Part-time. Must be available for a minimum of 3 full days of availability. Minimum 3 days with 1 of the days must be on a Saturday and the other 2 days during the weekday on either Tuesday, Wednesday or Friday. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. .Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: .
May 14, 2024
Full time
Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. May be involved with role playing or themed restaurants. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Must be comfortable working in a banquet environment Review BEO's and set tables, linen and service ware based on requirements Greet and seat guest Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Some computer experience, working with POS systems; entering guest food orders accurately and efficiently May set tables and/or seat guests Ability to anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature • Shares knowledge of wines, spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations • Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 21 years of age Previous serving experience required Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Adept at troubleshooting and can calmly handle difficult situations Self directed, trusted and well respected by peers May be part-time or seasonal roles Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Availability Requirements: Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Minimum 3 days of FULL AVAILABILITY per week ongoing Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred. Additional Information : SCHEDULE AVAILABILTY Position is Part-time. Must be available for a minimum of 3 full days of availability. Minimum 3 days with 1 of the days must be on a Saturday and the other 2 days during the weekday on either Tuesday, Wednesday or Friday. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. .Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: .
Balboa Bay Resort & Club
Newport Beach, California
Job Details Level Experienced Job Location Balboa Bay Resort - Newport Beach, CA Position Type Seasonal Salary Range $16.00 - $16.00 Hourly Job Shift Day Job Category Hospitality - Hotel Description Position Summary : Takes accurate orders from pool guests, enters orders in POS system, makes food recommendations, pairs beverages and clears/cleans tables once the meal has been completed while providing excellent guest service according to Company guidelines. Upsells food and beverage items to maximize profitability. Duties & Responsibilities, including but not limited to: Provide the highest quality guest interactions. Be pleasant, friendly, and polite to everyone. Manage walk-up and seated guests appropriately. Assists guests by taking food and beverage orders. Enters orders to POS system and records guests' choices, special dietary needs, and special requests. Processes guest payment transactions accurately and closes out table. Balances all payment methods with accuracy to sales report and calculates tip outs. Follows all standard food handling, sanitation, TIPS, and health department guidelines. Completes required training as scheduled. Maintains the cleanliness of the work areas. Keeps area stocked. Maintains complete knowledge of all resort/hotel/club services, features, events, and local attractions/activities to provide accurate responses to guest/member inquiries. Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents. Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Ensures minors and intoxicated persons are not served alcoholic beverages. Notifies management of any problems resulting from guest complaints, intoxication, or disruptive behavior. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged, or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS. Reporting to work as scheduled (on time and on regular basis) is an essential function of the job. Other duties as assigned. This job description is not intended to be all-inclusive. Team Members may perform other related duties as required to meet the ongoing needs of the organization Qualifications Qualifications & Requirements: Previous serving experience in a hospitality and/or luxury setting preferred. Able to work flexible shifts, including nights, weekends, and holidays. Able to multi-task and to work responsibly on your own. Must be a team player and work well with others. Shift times are subject to change at any time, based on Department's needs. Applicants must be able to provide flexible availability and can be scheduled for various shift times as needed by the Department Manager. Physical Demands: While performing the duties of the job the team member: Regularly stands, bends, stoops, twists, turns, and walks for sustained periods of time. Works at a quick pace, maneuvering between functions occurring simultaneously. Frequently talks and listens when communicating with guests and kitchen staff and needs to hear voices while interacting with guests. Is frequently required to balance to prevent falling when walking, standing, moving, or carrying items. Is occasionally required to lift items to prepare dining areas and serve food and beverages. Rarely exerts up to 50 pounds of force; and/or up to 20 pounds of force occasionally, and/or up to 10 pounds of force constantly to move items. Bending and lifting are a requirement. Is regularly required to have close visual acuity to perform the job such as working on computer and to determine the accuracy, neatness, and thoroughness of the work assigned. Rarely may be subject to environmental conditions found working inside. Occasionally subject to extreme heat, with temperatures above 100 degrees while performing duties while outside temperatures are high. Is occasionally subject to loud noise (or music) when working in or around event areas. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May 19, 2024
Full time
Job Details Level Experienced Job Location Balboa Bay Resort - Newport Beach, CA Position Type Seasonal Salary Range $16.00 - $16.00 Hourly Job Shift Day Job Category Hospitality - Hotel Description Position Summary : Takes accurate orders from pool guests, enters orders in POS system, makes food recommendations, pairs beverages and clears/cleans tables once the meal has been completed while providing excellent guest service according to Company guidelines. Upsells food and beverage items to maximize profitability. Duties & Responsibilities, including but not limited to: Provide the highest quality guest interactions. Be pleasant, friendly, and polite to everyone. Manage walk-up and seated guests appropriately. Assists guests by taking food and beverage orders. Enters orders to POS system and records guests' choices, special dietary needs, and special requests. Processes guest payment transactions accurately and closes out table. Balances all payment methods with accuracy to sales report and calculates tip outs. Follows all standard food handling, sanitation, TIPS, and health department guidelines. Completes required training as scheduled. Maintains the cleanliness of the work areas. Keeps area stocked. Maintains complete knowledge of all resort/hotel/club services, features, events, and local attractions/activities to provide accurate responses to guest/member inquiries. Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents. Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Ensures minors and intoxicated persons are not served alcoholic beverages. Notifies management of any problems resulting from guest complaints, intoxication, or disruptive behavior. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged, or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS. Reporting to work as scheduled (on time and on regular basis) is an essential function of the job. Other duties as assigned. This job description is not intended to be all-inclusive. Team Members may perform other related duties as required to meet the ongoing needs of the organization Qualifications Qualifications & Requirements: Previous serving experience in a hospitality and/or luxury setting preferred. Able to work flexible shifts, including nights, weekends, and holidays. Able to multi-task and to work responsibly on your own. Must be a team player and work well with others. Shift times are subject to change at any time, based on Department's needs. Applicants must be able to provide flexible availability and can be scheduled for various shift times as needed by the Department Manager. Physical Demands: While performing the duties of the job the team member: Regularly stands, bends, stoops, twists, turns, and walks for sustained periods of time. Works at a quick pace, maneuvering between functions occurring simultaneously. Frequently talks and listens when communicating with guests and kitchen staff and needs to hear voices while interacting with guests. Is frequently required to balance to prevent falling when walking, standing, moving, or carrying items. Is occasionally required to lift items to prepare dining areas and serve food and beverages. Rarely exerts up to 50 pounds of force; and/or up to 20 pounds of force occasionally, and/or up to 10 pounds of force constantly to move items. Bending and lifting are a requirement. Is regularly required to have close visual acuity to perform the job such as working on computer and to determine the accuracy, neatness, and thoroughness of the work assigned. Rarely may be subject to environmental conditions found working inside. Occasionally subject to extreme heat, with temperatures above 100 degrees while performing duties while outside temperatures are high. Is occasionally subject to loud noise (or music) when working in or around event areas. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why us? Sage Hospitality Group is set to hire a Pool Server to join us at the Napa Valley Marriott Hotel & Spa. Get a different Northern California experience at Napa Valley Marriott Hotel & Spa, with comfortable rooms and suites, garden spaces, a luxurious resort-style pool and splash bar, and lively restaurants: enjoy local ingredients and premium wine pairings at Little Summer, or hang-out with local beers, burgers, and yard games at South Yard. Whether you're here for business or a weekend trip to napa, our hotel near wineries offers a laid-back experience: our courtyard features glowing fire pits and lush landscaping, providing a relaxing space to unwind and sip wine after exploring Napa Valley. Our hotel near Robert Mondavi Winery and Castello Di Amorosa is also close to downtown Napa restaurants and shopping. Gather in our Napa conference center, featuring over 22,000 sq ft of elegant indoor meeting rooms and outdoor event venues, ideal for Napa weddings under Redwood trees. You will always remember your easy-going, resort experience at Napa Valley Marriott Hotel & Spa. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment. Benefits Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. ID: 4 Position Type: Regular Part-Time Property : Napa Valley Marriott Outlet: Vin11 Category: Restaurant Operations Min: USD $16.00/Hr. Tipped Position: Yes Address : 3425 Solano Ave City : Napa State : California EOE Protected Veterans/Disability
May 19, 2024
Full time
Why us? Sage Hospitality Group is set to hire a Pool Server to join us at the Napa Valley Marriott Hotel & Spa. Get a different Northern California experience at Napa Valley Marriott Hotel & Spa, with comfortable rooms and suites, garden spaces, a luxurious resort-style pool and splash bar, and lively restaurants: enjoy local ingredients and premium wine pairings at Little Summer, or hang-out with local beers, burgers, and yard games at South Yard. Whether you're here for business or a weekend trip to napa, our hotel near wineries offers a laid-back experience: our courtyard features glowing fire pits and lush landscaping, providing a relaxing space to unwind and sip wine after exploring Napa Valley. Our hotel near Robert Mondavi Winery and Castello Di Amorosa is also close to downtown Napa restaurants and shopping. Gather in our Napa conference center, featuring over 22,000 sq ft of elegant indoor meeting rooms and outdoor event venues, ideal for Napa weddings under Redwood trees. You will always remember your easy-going, resort experience at Napa Valley Marriott Hotel & Spa. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment. Benefits Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. ID: 4 Position Type: Regular Part-Time Property : Napa Valley Marriott Outlet: Vin11 Category: Restaurant Operations Min: USD $16.00/Hr. Tipped Position: Yes Address : 3425 Solano Ave City : Napa State : California EOE Protected Veterans/Disability
Company Description Settled more than 150 years ago by Bishop Jean Baptiste Lamy, this iconic Santa Fe landmark is steeped in history and has undergone a sensitive restoration to preserve its distinctive Southwestern heritage for the next generation. Guests can explore our vibrant culture of discovery and expression through nature-driven adventures, visual arts, ancient healing arts, culinary arts, and the art of gathering. Job Description The Pool Attendant is a vital member of the service team, providing a warm welcome to all guests as they enter the pool area, and providing general Food & Beverage service to guests in and around the pool area. The Pool Server will be responsible for providing amenities to guests and ensuring the cleanliness and organization of the Pool areas. Welcome and greet the guest by name if known with genuine smile, eye contact, enthusiasm, and engaging expression Introduce first-time guests to facilities and services Provide Food & Beverage service to guests in lounges and cabanas Present the menu with helpful explanations of dishes and beverages Take accurate food and beverage orders, input into POS system Serve drinks and food promptly, ensuring cleanliness of Pool areas Act as a liaison between guests, management, service staff, and the kitchen Demonstrate professionalism and attentiveness throughout the dining experience Perform side work and provide pool amenities Contribute to safety and sanitization protocols for a healthy work environment Qualifications Minimum of one year experience in the food service/hospitality industry. Good knowledge of food and wine. Experience at a luxury hospitality property. Must be of minimum age to serve alcohol. Superior professional appearance and manner, good character to work in a fast-paced team. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
May 19, 2024
Full time
Company Description Settled more than 150 years ago by Bishop Jean Baptiste Lamy, this iconic Santa Fe landmark is steeped in history and has undergone a sensitive restoration to preserve its distinctive Southwestern heritage for the next generation. Guests can explore our vibrant culture of discovery and expression through nature-driven adventures, visual arts, ancient healing arts, culinary arts, and the art of gathering. Job Description The Pool Attendant is a vital member of the service team, providing a warm welcome to all guests as they enter the pool area, and providing general Food & Beverage service to guests in and around the pool area. The Pool Server will be responsible for providing amenities to guests and ensuring the cleanliness and organization of the Pool areas. Welcome and greet the guest by name if known with genuine smile, eye contact, enthusiasm, and engaging expression Introduce first-time guests to facilities and services Provide Food & Beverage service to guests in lounges and cabanas Present the menu with helpful explanations of dishes and beverages Take accurate food and beverage orders, input into POS system Serve drinks and food promptly, ensuring cleanliness of Pool areas Act as a liaison between guests, management, service staff, and the kitchen Demonstrate professionalism and attentiveness throughout the dining experience Perform side work and provide pool amenities Contribute to safety and sanitization protocols for a healthy work environment Qualifications Minimum of one year experience in the food service/hospitality industry. Good knowledge of food and wine. Experience at a luxury hospitality property. Must be of minimum age to serve alcohol. Superior professional appearance and manner, good character to work in a fast-paced team. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Overview About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call or follow us: Facebook: SeminoleHardRockHollywood, Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Responsibilities Under the direction of the Manager, Assistant Manager(s) and/or Supervisor(s), incumbent serves food and beverage to restaurant guests ensuring a positive dining experience. ESSENTIAL JOB FUNCTIONS: Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures. Take guest orders, serve food and drinks and collect various forms of payment in a courteous and efficient manner and according to restaurant standards of service. Adhere to state liquor laws in accordance to TIPS training guidelines. Perform regular running and closing duties, including side work, set up, maintaining station cleanliness and end of shift tasks. Keep server station clean at all times. Adhere to beverage control procedures. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. Promote positive guest/employee relations. Perform other assignments as assigned. Qualifications High School Diploma or equivalent is preferred with a minimum of one (1) year serving experience in a high volume casual dining environment. Must be eighteen (18) years of age. WORK ENVIRONMENT: May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 19, 2024
Full time
Overview About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call or follow us: Facebook: SeminoleHardRockHollywood, Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Responsibilities Under the direction of the Manager, Assistant Manager(s) and/or Supervisor(s), incumbent serves food and beverage to restaurant guests ensuring a positive dining experience. ESSENTIAL JOB FUNCTIONS: Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures. Take guest orders, serve food and drinks and collect various forms of payment in a courteous and efficient manner and according to restaurant standards of service. Adhere to state liquor laws in accordance to TIPS training guidelines. Perform regular running and closing duties, including side work, set up, maintaining station cleanliness and end of shift tasks. Keep server station clean at all times. Adhere to beverage control procedures. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. Promote positive guest/employee relations. Perform other assignments as assigned. Qualifications High School Diploma or equivalent is preferred with a minimum of one (1) year serving experience in a high volume casual dining environment. Must be eighteen (18) years of age. WORK ENVIRONMENT: May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call or follow us: Facebook: SeminoleHardRockHollywood, Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Under the direction of the Manager, Assistant Manager(s) and/or Supervisor(s), incumbent serves food and beverage to restaurant guests ensuring a positive dining experience. ESSENTIAL JOB FUNCTIONS : Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures. Take guest orders, serve food and drinks and collect various forms of payment in a courteous and efficient manner and according to restaurant standards of service. Adhere to state liquor laws in accordance to TIPS training guidelines. Perform regular running and closing duties, including side work, set up, maintaining station cleanliness and end of shift tasks. Keep server station clean at all times. Adhere to beverage control procedures. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. Promote positive guest/employee relations. Perform other assignments as assigned. High School Diploma or equivalent is preferred with a minimum of one (1) year serving experience in a high volume casual dining environment. Must be eighteen (18) years of age. WORK ENVIRONMENT : May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 19, 2024
Full time
About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call or follow us: Facebook: SeminoleHardRockHollywood, Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Under the direction of the Manager, Assistant Manager(s) and/or Supervisor(s), incumbent serves food and beverage to restaurant guests ensuring a positive dining experience. ESSENTIAL JOB FUNCTIONS : Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures. Take guest orders, serve food and drinks and collect various forms of payment in a courteous and efficient manner and according to restaurant standards of service. Adhere to state liquor laws in accordance to TIPS training guidelines. Perform regular running and closing duties, including side work, set up, maintaining station cleanliness and end of shift tasks. Keep server station clean at all times. Adhere to beverage control procedures. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. Promote positive guest/employee relations. Perform other assignments as assigned. High School Diploma or equivalent is preferred with a minimum of one (1) year serving experience in a high volume casual dining environment. Must be eighteen (18) years of age. WORK ENVIRONMENT : May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
What You Will Be Doing Set up various styles of meals for events, including but not limited to sit down meals, buffet, and social setting Provide excellent guest service to each of the settings listed above Provide proper cleanup during and after an event Reads, understands, and carries out all instructions as outlined on BEO (Banquet Event Order), or as directed by management Serves and busses tables properly and timely Set up breaks and functions in a decorative and pleasing manner Complies with house rules and policies, and safety standards Perform other duties as assigned by management Assist guests with any special needs during their visit Sets up and takes down all types of banquet functions timely and accurately and in a variety of locations Other duties as assigned by management How You Will Do It Knowledgeable about menu and wine selections and is able to describe them to guests Ability to project a professional appearance at all times Ability to have a professional, courteous, and friendly attitude towards guests and co-workers Knowledgeable in the cleanliness, correct use, and maintenance of all equipment and work areas Knowledgeable in hotel property and park venues and hours of operation High School diploma or equivalent. What You Will Need Must be at least 18 years old. Must be able to stand, or walk for extended periods of time Individual must be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language Ability to actively communicate with large groups of Guests and other co-workers within the outlet Be available to work flexible hours at nights and on weekends within the limits of applicable Federal, State and facility labor laws and guidelines Must be a friendly and outgoing team player. Why work with us? Pay Range: $10.00 per hour plus tips Flexible scheduling - work as little or as much as you want Paid training DailyPay - work today, get paid tomorrow Advancement opportunities Free admission to ALL Six Flags parks, including White Water Bay Free tickets for friends and family Discounts on passes, food, and merchandise Exclusive employee events Fun rewards, benefits, and more! While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.
May 19, 2024
Full time
What You Will Be Doing Set up various styles of meals for events, including but not limited to sit down meals, buffet, and social setting Provide excellent guest service to each of the settings listed above Provide proper cleanup during and after an event Reads, understands, and carries out all instructions as outlined on BEO (Banquet Event Order), or as directed by management Serves and busses tables properly and timely Set up breaks and functions in a decorative and pleasing manner Complies with house rules and policies, and safety standards Perform other duties as assigned by management Assist guests with any special needs during their visit Sets up and takes down all types of banquet functions timely and accurately and in a variety of locations Other duties as assigned by management How You Will Do It Knowledgeable about menu and wine selections and is able to describe them to guests Ability to project a professional appearance at all times Ability to have a professional, courteous, and friendly attitude towards guests and co-workers Knowledgeable in the cleanliness, correct use, and maintenance of all equipment and work areas Knowledgeable in hotel property and park venues and hours of operation High School diploma or equivalent. What You Will Need Must be at least 18 years old. Must be able to stand, or walk for extended periods of time Individual must be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language Ability to actively communicate with large groups of Guests and other co-workers within the outlet Be available to work flexible hours at nights and on weekends within the limits of applicable Federal, State and facility labor laws and guidelines Must be a friendly and outgoing team player. Why work with us? Pay Range: $10.00 per hour plus tips Flexible scheduling - work as little or as much as you want Paid training DailyPay - work today, get paid tomorrow Advancement opportunities Free admission to ALL Six Flags parks, including White Water Bay Free tickets for friends and family Discounts on passes, food, and merchandise Exclusive employee events Fun rewards, benefits, and more! While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.
Hiring immediately for full-time or part-time hourly restaurant dine-in food and beverage Servers, Waitresses or Waiters. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Competitive pay plus tips Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and apron) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The dine-in food and beverage Servers, Waitress or Waiters are core team members of the scratch kitchen restaurant . All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience. Job Responsibilities: Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations. Understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions . Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments . Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant. Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette . Ability to execute proper sanitation practices and safety procedures. Must meet state minimum age for serving alcoholic beverages. Have a current Food Handler's Card where applicable, or ability obtain, where applicable. Ability to multi-task in a fast-paced, team-work environment. Why work for us? Because it's more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State, and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $2.13 - $2.13 / hour
May 19, 2024
Full time
Hiring immediately for full-time or part-time hourly restaurant dine-in food and beverage Servers, Waitresses or Waiters. Benefits We Offer: Vacation pay Benefit plan options for full-time team members Competitive pay plus tips Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and apron) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The dine-in food and beverage Servers, Waitress or Waiters are core team members of the scratch kitchen restaurant . All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience. Job Responsibilities: Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations. Understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions . Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments . Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant. Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette . Ability to execute proper sanitation practices and safety procedures. Must meet state minimum age for serving alcoholic beverages. Have a current Food Handler's Card where applicable, or ability obtain, where applicable. Ability to multi-task in a fast-paced, team-work environment. Why work for us? Because it's more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State, and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $2.13 - $2.13 / hour
Job Summary The Server Assistant is responsible for running food to tables and presenting the dish with knowledge and professionalism. Assisting the chef de pass on duty, server, and management team in achieving the highest possible levels of efficiency and profitability. II. Essential Job Functions Job Activities Customer Service Runs food to the correct tables with the correct announcement. Provides a speedy, efficient, and professional level of service always. Is responsive to any guest's request. Ensures that all customers receive the best possible service and care. Maximizes sales opportunities through good service and table scanning. Makes side dishes or appetizers tableside for any customer. Runs drinks from the service bar if needed to the customer. Cuts any meat tableside if needed. Makes meat tartar or tuna tartar tableside if needed. Runs food to any table as needed. Works with restaurant staff to create a positive dining experience for guests. Greets customers and answers all questions. Alerts team members when tables need attention, if they are not present, assist them in helping with their tables. Has knowledge of the menu, with the ability to make suggestions. Ensures tables are enjoying their meals and takes action to correct any problems. Collects payments from tables. Department Responsibilities Arrives at work for scheduled shifts and is punctual, always following company absence, lateness procedure if unable to do so. Keeps pass area with maximum efficiency and cleanliness. Treats company property with due care and attention. Attends meetings / training sessions as required by the management team. Adheres to and maintains cleaning checklists and carries out any other duties and responsibilities as assigned. Is aware of restaurant / company skills and standards, ensuring these are followed. Informs managers of any complaints / comments / perceived issues. Is always hands-on and present in the restaurant during service. Has a thorough knowledge of the food and dessert menu. Communicates any issues or ideas to the chef de pass and management team. Becomes a professional, valued member of the team with a flexible approach to improving customer experience. Cleans tables and removes dishes after the customer leaves, or as needed. Carries loads of soiled dirty dishes to the dishwasher to be cleaned. Ensures availability of clean dishes, flatware, glasses, straws, napkins, and other dining materials. Resets tables when customer leaves for next customer party. Can remain focused and on-task. Sweeps and mops floors, if items are broken or spilled. Personal Competencies These describe the behavior you will need to demonstrate to carry out your job effectively: Maintains a high customer awareness by approaching your job with the customers always in mind. Is financially aware of costs involved in the operations and are responsible to control costs. Is motivated and committed to your personal development, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge to improve your personal performance Is adaptable, responding quickly and positively to changing requirements, which may mean getting involved in procedures that are not normally part of your day-to-day responsibilities. Maintains high level of teamwork by showing co-operation and support to colleagues in the pursuit of department and restaurant goals. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues Ensures that the quantity of work is sufficiently productive under the normal business levels. III. Additional Duties Performs other job-related duties as directed. Works as a team player always and is prepared to be flexible to ensure that operations are always as efficient and profitable as possible. IV. Education, Experience and Skill Requirements High School Diploma Good communication and organizational skills. Ability to handle stressful situations and be able to prevent and/or handle emergency situations. A cheerful, positive attitude when working with a variety of people, and be able to work well under pressure. Responsible, neat, and clean in appearance. Strong communication skills with supervisors and team members. Must be able to read, write and speak English.
May 19, 2024
Full time
Job Summary The Server Assistant is responsible for running food to tables and presenting the dish with knowledge and professionalism. Assisting the chef de pass on duty, server, and management team in achieving the highest possible levels of efficiency and profitability. II. Essential Job Functions Job Activities Customer Service Runs food to the correct tables with the correct announcement. Provides a speedy, efficient, and professional level of service always. Is responsive to any guest's request. Ensures that all customers receive the best possible service and care. Maximizes sales opportunities through good service and table scanning. Makes side dishes or appetizers tableside for any customer. Runs drinks from the service bar if needed to the customer. Cuts any meat tableside if needed. Makes meat tartar or tuna tartar tableside if needed. Runs food to any table as needed. Works with restaurant staff to create a positive dining experience for guests. Greets customers and answers all questions. Alerts team members when tables need attention, if they are not present, assist them in helping with their tables. Has knowledge of the menu, with the ability to make suggestions. Ensures tables are enjoying their meals and takes action to correct any problems. Collects payments from tables. Department Responsibilities Arrives at work for scheduled shifts and is punctual, always following company absence, lateness procedure if unable to do so. Keeps pass area with maximum efficiency and cleanliness. Treats company property with due care and attention. Attends meetings / training sessions as required by the management team. Adheres to and maintains cleaning checklists and carries out any other duties and responsibilities as assigned. Is aware of restaurant / company skills and standards, ensuring these are followed. Informs managers of any complaints / comments / perceived issues. Is always hands-on and present in the restaurant during service. Has a thorough knowledge of the food and dessert menu. Communicates any issues or ideas to the chef de pass and management team. Becomes a professional, valued member of the team with a flexible approach to improving customer experience. Cleans tables and removes dishes after the customer leaves, or as needed. Carries loads of soiled dirty dishes to the dishwasher to be cleaned. Ensures availability of clean dishes, flatware, glasses, straws, napkins, and other dining materials. Resets tables when customer leaves for next customer party. Can remain focused and on-task. Sweeps and mops floors, if items are broken or spilled. Personal Competencies These describe the behavior you will need to demonstrate to carry out your job effectively: Maintains a high customer awareness by approaching your job with the customers always in mind. Is financially aware of costs involved in the operations and are responsible to control costs. Is motivated and committed to your personal development, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge to improve your personal performance Is adaptable, responding quickly and positively to changing requirements, which may mean getting involved in procedures that are not normally part of your day-to-day responsibilities. Maintains high level of teamwork by showing co-operation and support to colleagues in the pursuit of department and restaurant goals. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues Ensures that the quantity of work is sufficiently productive under the normal business levels. III. Additional Duties Performs other job-related duties as directed. Works as a team player always and is prepared to be flexible to ensure that operations are always as efficient and profitable as possible. IV. Education, Experience and Skill Requirements High School Diploma Good communication and organizational skills. Ability to handle stressful situations and be able to prevent and/or handle emergency situations. A cheerful, positive attitude when working with a variety of people, and be able to work well under pressure. Responsible, neat, and clean in appearance. Strong communication skills with supervisors and team members. Must be able to read, write and speak English.
Job Summary The Server Assistant is responsible for running food to tables and presenting the dish with knowledge and professionalism. Assisting the chef de pass on duty, server, and management team in achieving the highest possible levels of efficiency and profitability. II. Essential Job Functions Job Activities Customer Service Runs food to the correct tables with the correct announcement. Provides a speedy, efficient, and professional level of service always. Is responsive to any guest's request. Ensures that all customers receive the best possible service and care. Maximizes sales opportunities through good service and table scanning. Makes side dishes or appetizers tableside for any customer. Runs drinks from the service bar if needed to the customer. Cuts any meat tableside if needed. Makes meat tartar or tuna tartar tableside if needed. Runs food to any table as needed. Works with restaurant staff to create a positive dining experience for guests. Greets customers and answers all questions. Alerts team members when tables need attention, if they are not present, assist them in helping with their tables. Has knowledge of the menu, with the ability to make suggestions. Ensures tables are enjoying their meals and takes action to correct any problems. Collects payments from tables. Department Responsibilities Arrives at work for scheduled shifts and is punctual, always following company absence, lateness procedure if unable to do so. Keeps pass area with maximum efficiency and cleanliness. Treats company property with due care and attention. Attends meetings / training sessions as required by the management team. Adheres to and maintains cleaning checklists and carries out any other duties and responsibilities as assigned. Is aware of restaurant / company skills and standards, ensuring these are followed. Informs managers of any complaints / comments / perceived issues. Is always hands-on and present in the restaurant during service. Has a thorough knowledge of the food and dessert menu. Communicates any issues or ideas to the chef de pass and management team. Becomes a professional, valued member of the team with a flexible approach to improving customer experience. Cleans tables and removes dishes after the customer leaves, or as needed. Carries loads of soiled dirty dishes to the dishwasher to be cleaned. Ensures availability of clean dishes, flatware, glasses, straws, napkins, and other dining materials. Resets tables when customer leaves for next customer party. Can remain focused and on-task. Sweeps and mops floors, if items are broken or spilled. Personal Competencies These describe the behavior you will need to demonstrate to carry out your job effectively: Maintains a high customer awareness by approaching your job with the customers always in mind. Is financially aware of costs involved in the operations and are responsible to control costs. Is motivated and committed to your personal development, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge to improve your personal performance Is adaptable, responding quickly and positively to changing requirements, which may mean getting involved in procedures that are not normally part of your day-to-day responsibilities. Maintains high level of teamwork by showing co-operation and support to colleagues in the pursuit of department and restaurant goals. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues Ensures that the quantity of work is sufficiently productive under the normal business levels. III. Additional Duties Performs other job-related duties as directed. Works as a team player always and is prepared to be flexible to ensure that operations are always as efficient and profitable as possible. IV. Education, Experience and Skill Requirements High School Diploma Good communication and organizational skills. Ability to handle stressful situations and be able to prevent and/or handle emergency situations. A cheerful, positive attitude when working with a variety of people, and be able to work well under pressure. Responsible, neat, and clean in appearance. Strong communication skills with supervisors and team members. Must be able to read, write and speak English.
May 19, 2024
Full time
Job Summary The Server Assistant is responsible for running food to tables and presenting the dish with knowledge and professionalism. Assisting the chef de pass on duty, server, and management team in achieving the highest possible levels of efficiency and profitability. II. Essential Job Functions Job Activities Customer Service Runs food to the correct tables with the correct announcement. Provides a speedy, efficient, and professional level of service always. Is responsive to any guest's request. Ensures that all customers receive the best possible service and care. Maximizes sales opportunities through good service and table scanning. Makes side dishes or appetizers tableside for any customer. Runs drinks from the service bar if needed to the customer. Cuts any meat tableside if needed. Makes meat tartar or tuna tartar tableside if needed. Runs food to any table as needed. Works with restaurant staff to create a positive dining experience for guests. Greets customers and answers all questions. Alerts team members when tables need attention, if they are not present, assist them in helping with their tables. Has knowledge of the menu, with the ability to make suggestions. Ensures tables are enjoying their meals and takes action to correct any problems. Collects payments from tables. Department Responsibilities Arrives at work for scheduled shifts and is punctual, always following company absence, lateness procedure if unable to do so. Keeps pass area with maximum efficiency and cleanliness. Treats company property with due care and attention. Attends meetings / training sessions as required by the management team. Adheres to and maintains cleaning checklists and carries out any other duties and responsibilities as assigned. Is aware of restaurant / company skills and standards, ensuring these are followed. Informs managers of any complaints / comments / perceived issues. Is always hands-on and present in the restaurant during service. Has a thorough knowledge of the food and dessert menu. Communicates any issues or ideas to the chef de pass and management team. Becomes a professional, valued member of the team with a flexible approach to improving customer experience. Cleans tables and removes dishes after the customer leaves, or as needed. Carries loads of soiled dirty dishes to the dishwasher to be cleaned. Ensures availability of clean dishes, flatware, glasses, straws, napkins, and other dining materials. Resets tables when customer leaves for next customer party. Can remain focused and on-task. Sweeps and mops floors, if items are broken or spilled. Personal Competencies These describe the behavior you will need to demonstrate to carry out your job effectively: Maintains a high customer awareness by approaching your job with the customers always in mind. Is financially aware of costs involved in the operations and are responsible to control costs. Is motivated and committed to your personal development, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge to improve your personal performance Is adaptable, responding quickly and positively to changing requirements, which may mean getting involved in procedures that are not normally part of your day-to-day responsibilities. Maintains high level of teamwork by showing co-operation and support to colleagues in the pursuit of department and restaurant goals. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues Ensures that the quantity of work is sufficiently productive under the normal business levels. III. Additional Duties Performs other job-related duties as directed. Works as a team player always and is prepared to be flexible to ensure that operations are always as efficient and profitable as possible. IV. Education, Experience and Skill Requirements High School Diploma Good communication and organizational skills. Ability to handle stressful situations and be able to prevent and/or handle emergency situations. A cheerful, positive attitude when working with a variety of people, and be able to work well under pressure. Responsible, neat, and clean in appearance. Strong communication skills with supervisors and team members. Must be able to read, write and speak English.
Company Description A private Napa Ranch cultivating the future of wellbeing. Stanly Ranch - a land that was established with legacy in mind and furthers its progression now with enlightened 21st century ideals. A vanguard in the movement toward holistic wellbeing, Stanly Ranch empowers an immersive agricultural experience intended to not only revitalise those lucky enough to visit, but to leave them transformed. Guests, owners, and locals alike will be captivated by an active and engaged private ranch lifestyle uniquely curated to nourish the mind, body, and soul through a rare connection to the land and its bounty. Job Description The Pool Attendant is a vital member of the service team, providing a warm welcome to all guests as they enter the pool area, and providing general Food & Beverage service to guests in and around the pool area. The Pool Server will be responsible for providing amenities to guests and ensuring the cleanliness and organization of the Pool areas. Welcome and greet the guest by name if known with genuine smile, eye contact, enthusiasm, and engaging expression Introduce first-time guests to facilities and services Provide Food & Beverage service to guests in lounges and cabanas Present the menu with helpful explanations of dishes and beverages Take accurate food and beverage orders, input into POS system Serve drinks and food promptly, ensuring cleanliness of Pool areas Act as a liaison between guests, management, service staff, and the kitchen Demonstrate professionalism and attentiveness throughout the dining experience Perform side work and provide pool amenities Contribute to safety and sanitization protocols for a healthy work environment Rate of pay - $23.00 per hour + tips Qualifications Minimum of one year experience in the foodservice/hospitality industry. Good knowledge of food and wine. Experience at a luxury hospitality property. Must be of minimum age to serve alcohol. Superior professional appearance and manner, good character to work in a fast-paced team. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
May 18, 2024
Full time
Company Description A private Napa Ranch cultivating the future of wellbeing. Stanly Ranch - a land that was established with legacy in mind and furthers its progression now with enlightened 21st century ideals. A vanguard in the movement toward holistic wellbeing, Stanly Ranch empowers an immersive agricultural experience intended to not only revitalise those lucky enough to visit, but to leave them transformed. Guests, owners, and locals alike will be captivated by an active and engaged private ranch lifestyle uniquely curated to nourish the mind, body, and soul through a rare connection to the land and its bounty. Job Description The Pool Attendant is a vital member of the service team, providing a warm welcome to all guests as they enter the pool area, and providing general Food & Beverage service to guests in and around the pool area. The Pool Server will be responsible for providing amenities to guests and ensuring the cleanliness and organization of the Pool areas. Welcome and greet the guest by name if known with genuine smile, eye contact, enthusiasm, and engaging expression Introduce first-time guests to facilities and services Provide Food & Beverage service to guests in lounges and cabanas Present the menu with helpful explanations of dishes and beverages Take accurate food and beverage orders, input into POS system Serve drinks and food promptly, ensuring cleanliness of Pool areas Act as a liaison between guests, management, service staff, and the kitchen Demonstrate professionalism and attentiveness throughout the dining experience Perform side work and provide pool amenities Contribute to safety and sanitization protocols for a healthy work environment Rate of pay - $23.00 per hour + tips Qualifications Minimum of one year experience in the foodservice/hospitality industry. Good knowledge of food and wine. Experience at a luxury hospitality property. Must be of minimum age to serve alcohol. Superior professional appearance and manner, good character to work in a fast-paced team. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Details Job Location: OUTBOUND MAMMOTH - Mammoth Lakes, CA Salary Range: $16.00 - $18.00 Hourly Description About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. Primary mission: As our Restaurant Server & Pool, you are responsible for providing the highest quality of service possible to guests in an efficient and courteous manner while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. SCOPE OF WORK + TEAM Reports to Hotel Manager and Food & Beverage Supervisor Supports food & beverage team, catering, events, pool & bar RESPONSIBILITIES Ability to walk and stand for during entire shift while approaching and servicing guests with all food and beverage requirements in an attentive, friendly, courteous and professional manner. Reports all issues and complaints to management. Clear, clean and reset tables as needed and perform medium work exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly lift, carry, push, or otherwise move objects. Sweep, mop and vacuum floors to ensure that restaurant area and hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing. Be familiar with the organization of the restaurant and lounge and know the function of each job position as well as having a thorough knowledge of menus and specials in the restaurant. Perform opening and closing procedures, and side work duties according to station rotation assignment to ensure tables and side stands are kept stocked, tidy and clean. Follow all state liquor laws. Handle food and beverage service, as required. Carry coffee pots and beverages throughout the room, refilling guests' cups and glasses as needed or requested. Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. Must be able to convey information and ideas clearly and must be able to evaluate and select among alternative course of action quickly and accurately. Must be able to work well in stressful, high-pressure situations and maintain composure and objectivity under pressure. Must be effective in listening to, understanding, and clarifying the concerns and issues raised by guests and fellow associates. Must be able to work with and understand financial information and data, and basic arithmetic functions to carry out cashiering functions in closing checks and servicing the guest and use the POS/Micros system in the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working. Maintain regular attendance in compliance with property standards, as required by scheduling which will vary according to the needs of the hotel. Coordinate with Executive Chef, Sous Chef, Supervisor work priorities, provide assistance and perform other duties as requested by management, and attend meetings as required by management. Qualifications EXPERIENCE: Prior Experience: 1+ Previous restaurant and hospitality experience preferred. IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Education: High School diploma or GED required; college degree preferred. Subject Expertise: Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests. Report any unusual occurrences and/or request to Supervisor. Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. Must be service oriented with excellent customer service and sales skills Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language Must be energetic and outgoing Must possess excellent interpersonal and organizational skills Must be able to follow directions with attention to detail, speed and accuracy Must be a team player with the ability to work under minimal supervision Must be able to multi-task in a fast-paced work environment Must be able to understand and work with basic financial information and solve basic arithmetic problems Must be able to type 45 wpm and have the ability to input data and access information on the computer Must have proficient working knowledge of Microsoft Office, Opera; preferred. Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality's 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.
May 18, 2024
Full time
Job Details Job Location: OUTBOUND MAMMOTH - Mammoth Lakes, CA Salary Range: $16.00 - $18.00 Hourly Description About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. Primary mission: As our Restaurant Server & Pool, you are responsible for providing the highest quality of service possible to guests in an efficient and courteous manner while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. SCOPE OF WORK + TEAM Reports to Hotel Manager and Food & Beverage Supervisor Supports food & beverage team, catering, events, pool & bar RESPONSIBILITIES Ability to walk and stand for during entire shift while approaching and servicing guests with all food and beverage requirements in an attentive, friendly, courteous and professional manner. Reports all issues and complaints to management. Clear, clean and reset tables as needed and perform medium work exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly lift, carry, push, or otherwise move objects. Sweep, mop and vacuum floors to ensure that restaurant area and hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing. Be familiar with the organization of the restaurant and lounge and know the function of each job position as well as having a thorough knowledge of menus and specials in the restaurant. Perform opening and closing procedures, and side work duties according to station rotation assignment to ensure tables and side stands are kept stocked, tidy and clean. Follow all state liquor laws. Handle food and beverage service, as required. Carry coffee pots and beverages throughout the room, refilling guests' cups and glasses as needed or requested. Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. Must be able to convey information and ideas clearly and must be able to evaluate and select among alternative course of action quickly and accurately. Must be able to work well in stressful, high-pressure situations and maintain composure and objectivity under pressure. Must be effective in listening to, understanding, and clarifying the concerns and issues raised by guests and fellow associates. Must be able to work with and understand financial information and data, and basic arithmetic functions to carry out cashiering functions in closing checks and servicing the guest and use the POS/Micros system in the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working. Maintain regular attendance in compliance with property standards, as required by scheduling which will vary according to the needs of the hotel. Coordinate with Executive Chef, Sous Chef, Supervisor work priorities, provide assistance and perform other duties as requested by management, and attend meetings as required by management. Qualifications EXPERIENCE: Prior Experience: 1+ Previous restaurant and hospitality experience preferred. IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Education: High School diploma or GED required; college degree preferred. Subject Expertise: Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests. Report any unusual occurrences and/or request to Supervisor. Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. Must be service oriented with excellent customer service and sales skills Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language Must be energetic and outgoing Must possess excellent interpersonal and organizational skills Must be able to follow directions with attention to detail, speed and accuracy Must be a team player with the ability to work under minimal supervision Must be able to multi-task in a fast-paced work environment Must be able to understand and work with basic financial information and solve basic arithmetic problems Must be able to type 45 wpm and have the ability to input data and access information on the computer Must have proficient working knowledge of Microsoft Office, Opera; preferred. Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality's 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.