Northeast Georgia Health System, Inc
Gainesville, Georgia
Job Category: Food Services & Dietetics Work Shift/Schedule: Varies Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Summary The Food Services Representative (FSR) is primarily a hospitality role. The FSR is responsible for all aspects of service to the patients such as retrieving meal selections, checking patient trays for accuracy, meal deliveries, assisting patients with meal set up, ensuring patient satisfaction, and stocking and maintaining unit pantries. A pleasant personality, showing kindness and respect for the patients, and providing extraordinary services at all times are all essential requirements of this position. Must possess an ability to read, understand and follow directions, diet orders, tray cards, and work assignments. The position will show a willingness to perform routine, repetitive tasks with frequent interruptions. Numerical ability is necessary for recipe preparation and proper measuring of cleaning agents and chemicals, as well as good motor coordination and manual dexterity are required for various work routines such as preparing food items, servings trays, handling soiled dishes, operating dietary equipment, and cleaning work area. The FSR will be able and willing to work flexible hours, such as during an emergency situation and must be patient and tolerant toward guests, staff, patients, and family members at all times. Minimum Job Qualifications Licensure or other certifications: Educational Requirements: Minimum Experience: One (1) year of customer service related experience required. Other: Preferred Job Qualifications Preferred Licensure or other certifications: Preferred Educational Requirements: High School Diploma or GED. Preferred Experience: Other: Job Specific and Unique Knowledge, Skills and Abilities Good interpersonal skills Ability to use cash register computer system Ability to count back change Essential Tasks and Responsibilities Maintains a neat, clean, and well-groomed appearance. Visits patient rooms and retrieves meal selections from patients prior to meal deliveries. Assembles, delivers, and picks up patient trays. Delivers late trays promptly as needed. Delivers nourishments, snacks, and tube feedings as ordered. Perform defined work routines, using various dietary utensils, supplies, and equipment as assigned by the Manager. Provides assistance as needed to the Cook in the preparation and service of meals. Assist in arranging tray cards, loading food carts, and serving meals. Wash and store dishes. Follow cleaning schedules and performs cleaning duties as scheduled. Follow Federal and State long term care regulations and Dietary Department policies and procedures. Assist in the receiving and storing food and supplies as needed. Follow established reporting procedures for supply or equipment needs, damaged or loose fixtures, flooring, tiling requiring replacement or repair, or any unsafe or malfunctioning equipment. Performs job correctly and safely and observes rules of conduct. Actively practices principles learned, including, but not limited to, the following topics: universal precautions, fire and disaster, safety, MSDS, CQI, etc. Participates in CQI program by submitting two suggestions per year for improvement of departmental services. Performs CQI monitoring as assigned. Consistently uses proper safety equipment and follows rules of conduct safety. Knows were MSDS information is located. Demonstrates high standards of personal hygiene according to departmental policy, including but not limited to: using proper hand washing technique, observing hospital "no smoking" policy, wearing hairnet or hat in food production area, and maintaining neat appearance. Physical Demands Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% Vision: Moderate, Constantly 66-100% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Constantly 66-100% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Frequently 31-65% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
May 16, 2024
Full time
Job Category: Food Services & Dietetics Work Shift/Schedule: Varies Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Summary The Food Services Representative (FSR) is primarily a hospitality role. The FSR is responsible for all aspects of service to the patients such as retrieving meal selections, checking patient trays for accuracy, meal deliveries, assisting patients with meal set up, ensuring patient satisfaction, and stocking and maintaining unit pantries. A pleasant personality, showing kindness and respect for the patients, and providing extraordinary services at all times are all essential requirements of this position. Must possess an ability to read, understand and follow directions, diet orders, tray cards, and work assignments. The position will show a willingness to perform routine, repetitive tasks with frequent interruptions. Numerical ability is necessary for recipe preparation and proper measuring of cleaning agents and chemicals, as well as good motor coordination and manual dexterity are required for various work routines such as preparing food items, servings trays, handling soiled dishes, operating dietary equipment, and cleaning work area. The FSR will be able and willing to work flexible hours, such as during an emergency situation and must be patient and tolerant toward guests, staff, patients, and family members at all times. Minimum Job Qualifications Licensure or other certifications: Educational Requirements: Minimum Experience: One (1) year of customer service related experience required. Other: Preferred Job Qualifications Preferred Licensure or other certifications: Preferred Educational Requirements: High School Diploma or GED. Preferred Experience: Other: Job Specific and Unique Knowledge, Skills and Abilities Good interpersonal skills Ability to use cash register computer system Ability to count back change Essential Tasks and Responsibilities Maintains a neat, clean, and well-groomed appearance. Visits patient rooms and retrieves meal selections from patients prior to meal deliveries. Assembles, delivers, and picks up patient trays. Delivers late trays promptly as needed. Delivers nourishments, snacks, and tube feedings as ordered. Perform defined work routines, using various dietary utensils, supplies, and equipment as assigned by the Manager. Provides assistance as needed to the Cook in the preparation and service of meals. Assist in arranging tray cards, loading food carts, and serving meals. Wash and store dishes. Follow cleaning schedules and performs cleaning duties as scheduled. Follow Federal and State long term care regulations and Dietary Department policies and procedures. Assist in the receiving and storing food and supplies as needed. Follow established reporting procedures for supply or equipment needs, damaged or loose fixtures, flooring, tiling requiring replacement or repair, or any unsafe or malfunctioning equipment. Performs job correctly and safely and observes rules of conduct. Actively practices principles learned, including, but not limited to, the following topics: universal precautions, fire and disaster, safety, MSDS, CQI, etc. Participates in CQI program by submitting two suggestions per year for improvement of departmental services. Performs CQI monitoring as assigned. Consistently uses proper safety equipment and follows rules of conduct safety. Knows were MSDS information is located. Demonstrates high standards of personal hygiene according to departmental policy, including but not limited to: using proper hand washing technique, observing hospital "no smoking" policy, wearing hairnet or hat in food production area, and maintaining neat appearance. Physical Demands Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% Vision: Moderate, Constantly 66-100% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Constantly 66-100% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Frequently 31-65% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.10 - $20.45 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
May 06, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.10 - $20.45 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Allied Universal Event Services
Modesto, California
Overview Allied Universal Event Services, North America's premier crowd management, event staffing, and consulting company, offers exciting careers that make you an integral part of the event excitement. Join a team that services thousands of entertainment venues like sports stadiums, concerts, convention centers, and more each year. Enjoy the flexibility of part-time work that fits your schedule. Our positions come with a range of benefits including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, and more for most full-time event security jobs. Job Description Come work concerts and major sporting events at Levi's Stadium! Weekly Pay Part-Time GIG Work - Flexibility in scheduling Pay range $20. 00 to start - $25.00 per hour after obtaining your CA guard card. Free guard card training and license provided upon hire. Allied Universal is looking to hire Event Staff. This position is responsible for duties such as collecting tickets, access control, welcoming and ushering guests, crowd management, and providing superior customer service. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned. Assists in all aspects of event day preparation and execution.Allows appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue.Demonstrates an understanding of the policies, procedures and regulations of different venues, facilities and events.Initiates a genuine, friendly and personal greeting to our guests as they arrive at your facility entrance, aisle, concourse area or other location, and a sincere thank you as you complete your encounter with each guest.Provides guests with helpful directions and/or suggestions that will enhance their entertainment experience.Interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone. QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years of age or older.Must have a high school diploma (or equivalent).As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass a Driver's Record check.Be professional, articulate and able to use good independent judgment and discretion.Must be able to work overtime as needed.Outstanding verbal and written communication skills required. PERKS AND BENEFITS: Part-time flexible scheduling under 30 hours/week that fit with your personal life goals401(k)Sick PayOngoing paid training programs and career growth opportunitiesEmployee discounts through our perks program to your favorite restaurants, entertainment venues, and much more! Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: Requisition ID 705
May 17, 2024
Full time
Overview Allied Universal Event Services, North America's premier crowd management, event staffing, and consulting company, offers exciting careers that make you an integral part of the event excitement. Join a team that services thousands of entertainment venues like sports stadiums, concerts, convention centers, and more each year. Enjoy the flexibility of part-time work that fits your schedule. Our positions come with a range of benefits including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, and more for most full-time event security jobs. Job Description Come work concerts and major sporting events at Levi's Stadium! Weekly Pay Part-Time GIG Work - Flexibility in scheduling Pay range $20. 00 to start - $25.00 per hour after obtaining your CA guard card. Free guard card training and license provided upon hire. Allied Universal is looking to hire Event Staff. This position is responsible for duties such as collecting tickets, access control, welcoming and ushering guests, crowd management, and providing superior customer service. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned. Assists in all aspects of event day preparation and execution.Allows appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue.Demonstrates an understanding of the policies, procedures and regulations of different venues, facilities and events.Initiates a genuine, friendly and personal greeting to our guests as they arrive at your facility entrance, aisle, concourse area or other location, and a sincere thank you as you complete your encounter with each guest.Provides guests with helpful directions and/or suggestions that will enhance their entertainment experience.Interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone. QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years of age or older.Must have a high school diploma (or equivalent).As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass a Driver's Record check.Be professional, articulate and able to use good independent judgment and discretion.Must be able to work overtime as needed.Outstanding verbal and written communication skills required. PERKS AND BENEFITS: Part-time flexible scheduling under 30 hours/week that fit with your personal life goals401(k)Sick PayOngoing paid training programs and career growth opportunitiesEmployee discounts through our perks program to your favorite restaurants, entertainment venues, and much more! Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: Requisition ID 705
Allied Universal Event Services
Stockton, California
Overview Allied Universal Event Services, North America's premier crowd management, event staffing, and consulting company, offers exciting careers that make you an integral part of the event excitement. Join a team that services thousands of entertainment venues like sports stadiums, concerts, convention centers, and more each year. Enjoy the flexibility of part-time work that fits your schedule. Our positions come with a range of benefits including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, and more for most full-time event security jobs. Job Description Come work concerts and major sporting events at Levi's Stadium! Weekly Pay Part-Time Work - Flexibility in scheduling Pay range $20. 00 to start - $25.00 per hour after obtaining your CA guard card. Free guard card training and license provided upon hire. Allied Universal is looking to hire Event Staff. This position is responsible for duties such as collecting tickets, access control, welcoming and ushering guests, crowd management, and providing superior customer service. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES : Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned. Assists in all aspects of event day preparation and execution. Allows appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue. Demonstrates an understanding of the policies, procedures and regulations of different venues, facilities and events. Initiates a genuine, friendly and personal greeting to our guests as they arrive at your facility entrance, aisle, concourse area or other location, and a sincere thank you as you complete your encounter with each guest. Provides guests with helpful directions and/or suggestions that will enhance their entertainment experience. Interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone. QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years of age or older. Must have a high school diploma (or equivalent). As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass a Driver's Record check. Be professional, articulate and able to use good independent judgment and discretion. Must be able to work overtime as needed. Outstanding verbal and written communication skills required. PERKS AND BENEFITS: Part-time flexible scheduling under 30 hours/week that fit with your personal life goals 401(k) Sick Pay Ongoing paid training programs and career growth opportunities Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more! Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: Requisition ID 616
May 17, 2024
Full time
Overview Allied Universal Event Services, North America's premier crowd management, event staffing, and consulting company, offers exciting careers that make you an integral part of the event excitement. Join a team that services thousands of entertainment venues like sports stadiums, concerts, convention centers, and more each year. Enjoy the flexibility of part-time work that fits your schedule. Our positions come with a range of benefits including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, and more for most full-time event security jobs. Job Description Come work concerts and major sporting events at Levi's Stadium! Weekly Pay Part-Time Work - Flexibility in scheduling Pay range $20. 00 to start - $25.00 per hour after obtaining your CA guard card. Free guard card training and license provided upon hire. Allied Universal is looking to hire Event Staff. This position is responsible for duties such as collecting tickets, access control, welcoming and ushering guests, crowd management, and providing superior customer service. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES : Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned. Assists in all aspects of event day preparation and execution. Allows appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue. Demonstrates an understanding of the policies, procedures and regulations of different venues, facilities and events. Initiates a genuine, friendly and personal greeting to our guests as they arrive at your facility entrance, aisle, concourse area or other location, and a sincere thank you as you complete your encounter with each guest. Provides guests with helpful directions and/or suggestions that will enhance their entertainment experience. Interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone. QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years of age or older. Must have a high school diploma (or equivalent). As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass a Driver's Record check. Be professional, articulate and able to use good independent judgment and discretion. Must be able to work overtime as needed. Outstanding verbal and written communication skills required. PERKS AND BENEFITS: Part-time flexible scheduling under 30 hours/week that fit with your personal life goals 401(k) Sick Pay Ongoing paid training programs and career growth opportunities Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more! Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: Requisition ID 616
POSITION OVERVIEW The Lead Convention Porter is responsible for the efficient set up and breakdown of all Convention events. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Lead the setup, service, and breakdown of all convention and/or banquet events Full knowledge of all different table and room Set-Ups, functions of service, house and resort rules and regulations Work in conjunction with managers and supervisors to ensure Members are delivering consistent, luxury service to all guests Provide prompt, courteous service to all banquet guests while maintaining a friendly and pleasant atmosphere Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely banquet service Ensure safe and sanitary conditions in all banquet service areas and for all banquet service and set up equipment Maintain full knowledge of banquet menu items and ingredients, room set-ups, bar menus, functions of service, house and bar rules and regulations, and alcohol awareness training Coordinate all break times with Members in relation to business needs on the convention floor Comply with Title 26 policies and procedures as well as completing all assigned/required modules in a timely manner Maintain knowledge of common food allergies, dietary options, and/or alternate food requests Build and maintain strong relationships with clients, event planners, and internal stakeholders Seek opportunities to upsell services and generate repeat business Maintain department policies and procedures to control costs while delivering exceptional luxury service Identify areas for improvement and implement strategies to enhance guest satisfaction, operational efficiency, and revenue generation Maintain a professional, courteous and friendly demeanor with all members and guests always Clearly communicates with management via radio in a professional manner when called upon in a timely manner Maintain knowledge of all chemicals used in the Set-Up department and comply according to OSHA Ensure all storeroom areas are up to Health Department standards Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High School diploma or equivalent required One (1) year in Banquets and Catering in a high-volume, luxury hotel with a minimum banquet space of 200,000 square feet Demonstrated knowledge and experience in overall Banquet operations Complete knowledge of health and safety regulations Must have basic knowledge of Microsoft Office software Ability to write reports, business correspondence, and procedure manuals Has a clear understanding and knowledge of the Culinary Union Collective Bargaining Agreement Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP Ability to execute on guidelines for proper staffing to maximize efficiency and minimize labor costs Strong overall knowledge of F&B preparation and presentation Proficient in operational financial management accountability and budgeting Excellent interpersonal skills to deal effectively with guests, management, Team Members, and other outside contacts Ability to provide leadership and direction contributing to the success of the organization through engaging, developing, and mentoring individuals and teams Excellent communication and customer service skills Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail Must be willing and able to work a flexible schedule to include holidays, nights and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have any direct supervisor responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $22.27 per hour
May 17, 2024
Full time
POSITION OVERVIEW The Lead Convention Porter is responsible for the efficient set up and breakdown of all Convention events. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Lead the setup, service, and breakdown of all convention and/or banquet events Full knowledge of all different table and room Set-Ups, functions of service, house and resort rules and regulations Work in conjunction with managers and supervisors to ensure Members are delivering consistent, luxury service to all guests Provide prompt, courteous service to all banquet guests while maintaining a friendly and pleasant atmosphere Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely banquet service Ensure safe and sanitary conditions in all banquet service areas and for all banquet service and set up equipment Maintain full knowledge of banquet menu items and ingredients, room set-ups, bar menus, functions of service, house and bar rules and regulations, and alcohol awareness training Coordinate all break times with Members in relation to business needs on the convention floor Comply with Title 26 policies and procedures as well as completing all assigned/required modules in a timely manner Maintain knowledge of common food allergies, dietary options, and/or alternate food requests Build and maintain strong relationships with clients, event planners, and internal stakeholders Seek opportunities to upsell services and generate repeat business Maintain department policies and procedures to control costs while delivering exceptional luxury service Identify areas for improvement and implement strategies to enhance guest satisfaction, operational efficiency, and revenue generation Maintain a professional, courteous and friendly demeanor with all members and guests always Clearly communicates with management via radio in a professional manner when called upon in a timely manner Maintain knowledge of all chemicals used in the Set-Up department and comply according to OSHA Ensure all storeroom areas are up to Health Department standards Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High School diploma or equivalent required One (1) year in Banquets and Catering in a high-volume, luxury hotel with a minimum banquet space of 200,000 square feet Demonstrated knowledge and experience in overall Banquet operations Complete knowledge of health and safety regulations Must have basic knowledge of Microsoft Office software Ability to write reports, business correspondence, and procedure manuals Has a clear understanding and knowledge of the Culinary Union Collective Bargaining Agreement Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP Ability to execute on guidelines for proper staffing to maximize efficiency and minimize labor costs Strong overall knowledge of F&B preparation and presentation Proficient in operational financial management accountability and budgeting Excellent interpersonal skills to deal effectively with guests, management, Team Members, and other outside contacts Ability to provide leadership and direction contributing to the success of the organization through engaging, developing, and mentoring individuals and teams Excellent communication and customer service skills Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail Must be willing and able to work a flexible schedule to include holidays, nights and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have any direct supervisor responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $22.27 per hour
POSITION OVERVIEW Poodle Room Private Members Club, where luxury meets exclusivity. We take pride in curating unforgettable experiences and setting the benchmark for industry-leading service in Membership, we are actively seeking passionate Membership Concierge to provide a seamless and exemplary service to our members through phone and email channels. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Serve as a dynamic and proactive initial point of contact for Poodle Room member inquiries, demonstrating enthusiasm and efficiency in handling telephone and email communications. Ensure timely responses in adherence to our standards Inform prospective members about our membership offerings and guide them through the application process, showcasing the unique benefits of joining our esteemed private club. Take ownership of membership modifications, including amendments, pauses, transfers, and upgrades, while ensuring strict compliance with the relevant Terms & Conditions Utilize our databases proficiently to create, retrieve, and update records for both existing and potential members. Execute various membership administration tasks, maintaining meticulous attention to detail and accuracy. Collaborate with other departments by providing essential information and support for diverse requests. Assist in member relations and meet paying members in person to coordinate needs and services Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. Minimum of 2+ years of administrative experience in luxury hospitality or in similar industry High school diploma or equivalent required, 4-year related college degree preferred Must have excellent written and oral communication skills in English, Computer skills required (proficient in Word and Excel) Detail oriented, sound judgment and strong interpersonal skills Excellent interpersonal skills to deal effectively with guests, Members, leaders, and other outside contacts Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail Must be willing and able to work a flexible schedule to include nights and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisor responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $23 per year
May 17, 2024
Full time
POSITION OVERVIEW Poodle Room Private Members Club, where luxury meets exclusivity. We take pride in curating unforgettable experiences and setting the benchmark for industry-leading service in Membership, we are actively seeking passionate Membership Concierge to provide a seamless and exemplary service to our members through phone and email channels. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Serve as a dynamic and proactive initial point of contact for Poodle Room member inquiries, demonstrating enthusiasm and efficiency in handling telephone and email communications. Ensure timely responses in adherence to our standards Inform prospective members about our membership offerings and guide them through the application process, showcasing the unique benefits of joining our esteemed private club. Take ownership of membership modifications, including amendments, pauses, transfers, and upgrades, while ensuring strict compliance with the relevant Terms & Conditions Utilize our databases proficiently to create, retrieve, and update records for both existing and potential members. Execute various membership administration tasks, maintaining meticulous attention to detail and accuracy. Collaborate with other departments by providing essential information and support for diverse requests. Assist in member relations and meet paying members in person to coordinate needs and services Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. Minimum of 2+ years of administrative experience in luxury hospitality or in similar industry High school diploma or equivalent required, 4-year related college degree preferred Must have excellent written and oral communication skills in English, Computer skills required (proficient in Word and Excel) Detail oriented, sound judgment and strong interpersonal skills Excellent interpersonal skills to deal effectively with guests, Members, leaders, and other outside contacts Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail Must be willing and able to work a flexible schedule to include nights and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisor responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $23 per year
POSITION OVERVIEW The Lead Spa Host is a customer-oriented individual who oversees the front desk and guest relations within the spa or wellness center. The main responsibility of the Lead Spa Host is to ensure that all guests receive a warm welcome, efficient check-in and check-out process, and outstanding service throughout their visit. Additionally, the Lead Spa Host will provide the first line of communication between spa leadership and host / linen runner teams. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet spa guests with a friendly and professional demeanor Assist guests with the check-in process, verifying appointments and personal details Inform guests about available spa services, packages, and promotions Address any inquiries or concerns promptly and professionally Manage the spa's appointment scheduling system Coordinate and confirm appointments for guests Ensure that appointments are scheduled efficiently to optimize spa services Provide personalized attention to guests, understanding their needs and preferences Offer recommendations on spa services based on guest preferences and requirements Handle guest complaints or issues, resolving them with a positive and satisfactory outcome Create a serene and welcoming atmosphere for guests during their visit Maintain accurate records of spa bookings, guest information, and payments Handle billing and payment processes, including processing cash, credit card, or gift card transactions Manage inventory of spa products, ensuring they are adequately stocked and organized Support Spa Operations Manager and Supervisor on all policies and procedures and assist with meeting and training the spa host and linen runner team Develop and maintain daily rotations of the spa host and linen runner team Attend and participate in support training and staff meetings Ensure all Fontainebleau core values, property, department standards are implemented and applied Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High School diploma or equivalent required Six (6) months of experience as a lead in a similar role for a high-luxury salon and spa Experience in high-volume luxury spa or resort preferred Must be proficient in Microsoft applications (Excel, Word, PowerPoint, and Outlook) Polished appearance and demeanor Excellent guest and Member skills Effective time management skills and ability to multi-task in a fast-paced environment Extraordinary attention to detail, while working under tight deadlines Ability to resolve problems to the satisfaction of both the guest and the company Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Must be willing and able to work a flexible schedule to include holidays, nights, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have direct supervisory responsibilities but will act as the liaison between spa hosts, linen runners, and leadership. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $19 per hour
May 17, 2024
Full time
POSITION OVERVIEW The Lead Spa Host is a customer-oriented individual who oversees the front desk and guest relations within the spa or wellness center. The main responsibility of the Lead Spa Host is to ensure that all guests receive a warm welcome, efficient check-in and check-out process, and outstanding service throughout their visit. Additionally, the Lead Spa Host will provide the first line of communication between spa leadership and host / linen runner teams. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet spa guests with a friendly and professional demeanor Assist guests with the check-in process, verifying appointments and personal details Inform guests about available spa services, packages, and promotions Address any inquiries or concerns promptly and professionally Manage the spa's appointment scheduling system Coordinate and confirm appointments for guests Ensure that appointments are scheduled efficiently to optimize spa services Provide personalized attention to guests, understanding their needs and preferences Offer recommendations on spa services based on guest preferences and requirements Handle guest complaints or issues, resolving them with a positive and satisfactory outcome Create a serene and welcoming atmosphere for guests during their visit Maintain accurate records of spa bookings, guest information, and payments Handle billing and payment processes, including processing cash, credit card, or gift card transactions Manage inventory of spa products, ensuring they are adequately stocked and organized Support Spa Operations Manager and Supervisor on all policies and procedures and assist with meeting and training the spa host and linen runner team Develop and maintain daily rotations of the spa host and linen runner team Attend and participate in support training and staff meetings Ensure all Fontainebleau core values, property, department standards are implemented and applied Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High School diploma or equivalent required Six (6) months of experience as a lead in a similar role for a high-luxury salon and spa Experience in high-volume luxury spa or resort preferred Must be proficient in Microsoft applications (Excel, Word, PowerPoint, and Outlook) Polished appearance and demeanor Excellent guest and Member skills Effective time management skills and ability to multi-task in a fast-paced environment Extraordinary attention to detail, while working under tight deadlines Ability to resolve problems to the satisfaction of both the guest and the company Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Must be willing and able to work a flexible schedule to include holidays, nights, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have direct supervisory responsibilities but will act as the liaison between spa hosts, linen runners, and leadership. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $19 per hour
POSITION OVERVIEW A Model Hostess at our prestigious restaurant will personify elegance, poise, and outstanding customer service while creating a welcoming and refined atmosphere for our esteemed guests. Your role involves hosting patrons, ensuring smooth operations, and contributing to the upscale ambiance of our distinguished establishment. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet guests with a friendly and welcoming demeanor as they enter the restaurant, making them feel valued and appreciated Manage the seating chart and ensure guests are seated promptly and efficiently according to reservations, party size, and server availability Maintain an organized waiting list during peak hours and provide estimated wait times to guests with accurate communication Address special seating requests and accommodate guests with specific needs, such as highchairs, booster seats, or wheelchair access Offer menus to seated guests and provide brief explanations of any specials or promotions Assist in managing reservations, answering phone calls, and confirming upcoming bookings Respond to guest inquiries, provide information about the restaurant, and answer questions about the menu or services Assist guests with coat check services, if available, to ensure a pleasant and organized experience Maintain a clean and tidy entrance area, ensuring it is free of clutter and welcoming to guests Communicate effectively with servers, kitchen staff, and management to ensure efficient guest flow and service Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Previous experience in modeling, guest services, or a luxury hospitality setting is a plus Poise, confidence, and an impeccable sense of style Exude confidence and have a captivating presence, maintaining a polished and stylish appearance that aligns with the event's image Strong customer service orientation and a genuine passion for delivering exceptional experiences Exceptional interpersonal skills and a passion for delivering outstanding customer service to VIP guests Strong verbal communication skills with the ability to engage and entertain guests effectively Willingness to work as part of a team and collaborate effectively with colleagues Collaboration with bar and service staff to ensure a cohesive and enjoyable atmosphere Familiarity with responsible alcohol service regulations and safety practices Willingness to work in a luxury restaurant environment and adapt to changing demands Must fit in the beverage uniform and refrain from altering it without permission Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $19.60 per hour
May 17, 2024
Full time
POSITION OVERVIEW A Model Hostess at our prestigious restaurant will personify elegance, poise, and outstanding customer service while creating a welcoming and refined atmosphere for our esteemed guests. Your role involves hosting patrons, ensuring smooth operations, and contributing to the upscale ambiance of our distinguished establishment. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet guests with a friendly and welcoming demeanor as they enter the restaurant, making them feel valued and appreciated Manage the seating chart and ensure guests are seated promptly and efficiently according to reservations, party size, and server availability Maintain an organized waiting list during peak hours and provide estimated wait times to guests with accurate communication Address special seating requests and accommodate guests with specific needs, such as highchairs, booster seats, or wheelchair access Offer menus to seated guests and provide brief explanations of any specials or promotions Assist in managing reservations, answering phone calls, and confirming upcoming bookings Respond to guest inquiries, provide information about the restaurant, and answer questions about the menu or services Assist guests with coat check services, if available, to ensure a pleasant and organized experience Maintain a clean and tidy entrance area, ensuring it is free of clutter and welcoming to guests Communicate effectively with servers, kitchen staff, and management to ensure efficient guest flow and service Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Previous experience in modeling, guest services, or a luxury hospitality setting is a plus Poise, confidence, and an impeccable sense of style Exude confidence and have a captivating presence, maintaining a polished and stylish appearance that aligns with the event's image Strong customer service orientation and a genuine passion for delivering exceptional experiences Exceptional interpersonal skills and a passion for delivering outstanding customer service to VIP guests Strong verbal communication skills with the ability to engage and entertain guests effectively Willingness to work as part of a team and collaborate effectively with colleagues Collaboration with bar and service staff to ensure a cohesive and enjoyable atmosphere Familiarity with responsible alcohol service regulations and safety practices Willingness to work in a luxury restaurant environment and adapt to changing demands Must fit in the beverage uniform and refrain from altering it without permission Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $19.60 per hour
POSITION OVERVIEW The Spa Concierge is a vital part of our spa's team, responsible for welcoming and assisting guests to create a memorable and relaxing spa experience. This role involves coordinating appointments, providing information about spa services, and ensuring guests have a seamless visit from start to finish. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet guests warmly, offering a friendly and welcoming atmosphere upon their arrival Provide information about spa services, treatment options, packages, and facilities to assist clients in making informed choices Assist guests in scheduling appointments based on their preferences and availability Manage the spa's appointment calendar, ensuring efficient scheduling and optimal use of resources Handle guest check-in and check-out processes, ensuring accurate booking details and a smooth transition for clients Address guest inquiries, concerns, and special requests promptly and professionally Offer personalized recommendations based on client preferences and needs Promote retail products available at the spa and provide information about their benefits Assist guests in making purchases and recommendations for at-home care Maintain the spa's serene atmosphere by ensuring cleanliness, tidiness, and a soothing environment in the reception area Process payments for spa services, ensuring accuracy and maintaining guest confidentiality Confirm appointments with clients, provide reminders, and ensure any special requirements are communicated to the spa team Assist with administrative tasks such as maintaining guest records, organizing files, and managing paperwork Coordinate with other spa staff, including therapists and technicians, to ensure the seamless flow of guest services Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High School diploma or equivalent required Experience in a similar role for a high-luxury salon and spa preferred Experience in high-volume luxury spa or resort preferred Must be proficient in Microsoft applications (Excel, Word, PowerPoint, and Outlook) Polished appearance and demeanor Excellent guest and Member skills Effective time management skills and ability to multi-task in a fast-paced environment Extraordinary attention to detail, while working under tight deadlines Ability to resolve problems to the satisfaction of both the guest and the company Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Must be willing and able to work a flexible schedule to include holidays, nights, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $0 per hour
May 17, 2024
Full time
POSITION OVERVIEW The Spa Concierge is a vital part of our spa's team, responsible for welcoming and assisting guests to create a memorable and relaxing spa experience. This role involves coordinating appointments, providing information about spa services, and ensuring guests have a seamless visit from start to finish. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet guests warmly, offering a friendly and welcoming atmosphere upon their arrival Provide information about spa services, treatment options, packages, and facilities to assist clients in making informed choices Assist guests in scheduling appointments based on their preferences and availability Manage the spa's appointment calendar, ensuring efficient scheduling and optimal use of resources Handle guest check-in and check-out processes, ensuring accurate booking details and a smooth transition for clients Address guest inquiries, concerns, and special requests promptly and professionally Offer personalized recommendations based on client preferences and needs Promote retail products available at the spa and provide information about their benefits Assist guests in making purchases and recommendations for at-home care Maintain the spa's serene atmosphere by ensuring cleanliness, tidiness, and a soothing environment in the reception area Process payments for spa services, ensuring accuracy and maintaining guest confidentiality Confirm appointments with clients, provide reminders, and ensure any special requirements are communicated to the spa team Assist with administrative tasks such as maintaining guest records, organizing files, and managing paperwork Coordinate with other spa staff, including therapists and technicians, to ensure the seamless flow of guest services Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High School diploma or equivalent required Experience in a similar role for a high-luxury salon and spa preferred Experience in high-volume luxury spa or resort preferred Must be proficient in Microsoft applications (Excel, Word, PowerPoint, and Outlook) Polished appearance and demeanor Excellent guest and Member skills Effective time management skills and ability to multi-task in a fast-paced environment Extraordinary attention to detail, while working under tight deadlines Ability to resolve problems to the satisfaction of both the guest and the company Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Must be willing and able to work a flexible schedule to include holidays, nights, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $0 per hour
POSITION OVERVIEW The Host/Hostess will be the first point of contact for our guests, greeting them with a warm smile and providing a positive first impression of our restaurant. Exceptional customer service skills, organizational abilities, and attention to detail will be vital in ensuring our guests have a seamless and enjoyable dining experience from the moment they arrive. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet guests with a friendly and welcoming demeanor as they enter the restaurant, making them feel valued and appreciated Manage the seating chart and ensure guests are seated promptly and efficiently according to reservations, party size, and server availability Maintain an organized waiting list during peak hours and provide estimated wait times to guests with accurate communication Address special seating requests and accommodate guests with specific needs, such as highchairs, booster seats, or wheelchair access Offer menus to seated guests and provide brief explanations of any specials or promotions Assist in managing reservations, answering phone calls, and confirming upcoming bookings Respond to guest inquiries, provide information about the restaurant, and answer questions about the menu or services Assist guests with coat check services, if available, to ensure a pleasant and organized experience Maintain a clean and tidy entrance area, ensuring it is free of clutter and welcoming to guests Communicate effectively with servers, kitchen staff, and management to ensure efficient guest flow and service Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service Previous experience as a host or in a similar guest-facing role preferred Strong communication skills to interact effectively with guests and members in a fast-paced environment Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $19.60 per hour
May 17, 2024
Full time
POSITION OVERVIEW The Host/Hostess will be the first point of contact for our guests, greeting them with a warm smile and providing a positive first impression of our restaurant. Exceptional customer service skills, organizational abilities, and attention to detail will be vital in ensuring our guests have a seamless and enjoyable dining experience from the moment they arrive. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet guests with a friendly and welcoming demeanor as they enter the restaurant, making them feel valued and appreciated Manage the seating chart and ensure guests are seated promptly and efficiently according to reservations, party size, and server availability Maintain an organized waiting list during peak hours and provide estimated wait times to guests with accurate communication Address special seating requests and accommodate guests with specific needs, such as highchairs, booster seats, or wheelchair access Offer menus to seated guests and provide brief explanations of any specials or promotions Assist in managing reservations, answering phone calls, and confirming upcoming bookings Respond to guest inquiries, provide information about the restaurant, and answer questions about the menu or services Assist guests with coat check services, if available, to ensure a pleasant and organized experience Maintain a clean and tidy entrance area, ensuring it is free of clutter and welcoming to guests Communicate effectively with servers, kitchen staff, and management to ensure efficient guest flow and service Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service Previous experience as a host or in a similar guest-facing role preferred Strong communication skills to interact effectively with guests and members in a fast-paced environment Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $19.60 per hour
POSITION OVERVIEW The Fitness Attendant ensures the seamless operation of our fitness center and provides exceptional service to our guests. Passion for health, fitness, and customer service will contribute to creating a rejuvenating and memorable experience for our guests. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet and welcome spa guests with warmth and professionalism, providing a positive first impression Assist guests in understanding the available fitness services, facilities, and amenities Respond to inquiries and provide information regarding classes, personal training sessions, and equipment usage Maintain the cleanliness, organization, and ambiance of the fitness center, ensuring it aligns with the luxury standards of the spa Regularly inspect fitness equipment to ensure proper functioning and report any maintenance needs promptly Stock and organize fitness supplies, towels, and amenities Provide basic guidance on proper equipment usage and demonstrate correct techniques to ensure guest safety and effectiveness Assist guests in setting up equipment and adjusting settings according to their preferences Monitor guests' exercise activities, offering light guidance and encouragement as appropriate Assist in the coordination of fitness classes, including setting up equipment, ensuring a clean environment, and welcoming participants Keep track of class schedules, attendance, and any necessary reservations Educate guests on fitness center rules, safety protocols, and proper gym etiquette Maintain a safe environment by being alert to potential hazards and addressing any unsafe behaviors promptly Promote fitness services, personal training sessions, and spa packages to guests who express interest, aiming to enhance their experience Provide accurate information on pricing, packages, and benefits to encourage guest participation Assist in the maintenance of guest records, class schedules, and reservations using spa management software Handle cash transactions, process payments, and maintain accurate records of all transactions Stay up-to-date with industry trends, fitness techniques, and luxury spa service standards through continuous learning and training opportunities Collaborate with fitness instructors, personal trainers, and other staff members to enhance overall guest experiences Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. High school diploma or equivalent required Relevant fitness certifications are a plus Previous experience in a luxury spa, fitness center, or hospitality setting is a plus Passion for health, wellness, and providing exceptional customer service Strong communication skills with an approachable and friendly demeanor Basic knowledge of fitness equipment, exercise techniques, and safety practices Proficiency in using computer software for scheduling, record-keeping, and communication Ability to multitask, remain composed under pressure, and handle guest concerns effectively Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $18 per hour
May 17, 2024
Full time
POSITION OVERVIEW The Fitness Attendant ensures the seamless operation of our fitness center and provides exceptional service to our guests. Passion for health, fitness, and customer service will contribute to creating a rejuvenating and memorable experience for our guests. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet and welcome spa guests with warmth and professionalism, providing a positive first impression Assist guests in understanding the available fitness services, facilities, and amenities Respond to inquiries and provide information regarding classes, personal training sessions, and equipment usage Maintain the cleanliness, organization, and ambiance of the fitness center, ensuring it aligns with the luxury standards of the spa Regularly inspect fitness equipment to ensure proper functioning and report any maintenance needs promptly Stock and organize fitness supplies, towels, and amenities Provide basic guidance on proper equipment usage and demonstrate correct techniques to ensure guest safety and effectiveness Assist guests in setting up equipment and adjusting settings according to their preferences Monitor guests' exercise activities, offering light guidance and encouragement as appropriate Assist in the coordination of fitness classes, including setting up equipment, ensuring a clean environment, and welcoming participants Keep track of class schedules, attendance, and any necessary reservations Educate guests on fitness center rules, safety protocols, and proper gym etiquette Maintain a safe environment by being alert to potential hazards and addressing any unsafe behaviors promptly Promote fitness services, personal training sessions, and spa packages to guests who express interest, aiming to enhance their experience Provide accurate information on pricing, packages, and benefits to encourage guest participation Assist in the maintenance of guest records, class schedules, and reservations using spa management software Handle cash transactions, process payments, and maintain accurate records of all transactions Stay up-to-date with industry trends, fitness techniques, and luxury spa service standards through continuous learning and training opportunities Collaborate with fitness instructors, personal trainers, and other staff members to enhance overall guest experiences Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. High school diploma or equivalent required Relevant fitness certifications are a plus Previous experience in a luxury spa, fitness center, or hospitality setting is a plus Passion for health, wellness, and providing exceptional customer service Strong communication skills with an approachable and friendly demeanor Basic knowledge of fitness equipment, exercise techniques, and safety practices Proficiency in using computer software for scheduling, record-keeping, and communication Ability to multitask, remain composed under pressure, and handle guest concerns effectively Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $18 per hour
Department: Guest Services Reports to: Guest Services Manager X non-exempt Salary: $19-22 depending on experience Job Summary: Under the direction of the Guest Services Manager, assist with providing an array of activities and programs and transportation to enhance the life enrichment of residents and support the Guest Services Department. Responsible for safe and efficient transportation of residents and guests in company-owned vehicles and for assisting residents and guests on and off company-owned vehicles. Essential job functions: 1. Is knowledgeable of proper etiquette when interacting with residents and guests. 2. Maintaining the activity calendar including planning and executing events. 3. Leading PrimeFit exercise classes. 4. Decorating the community in a tasteful and appropriate manner for various theme events. 5. Researching, interviewing, and scheduling entertainment for events while remaining within budgetary guidelines. 6. Creating calendar of events that will attend to individual and group needs in terms of physical, mental and spiritual selections. 7. Maintaining a relationship with outside sources as resources for resident activities i.e., local senior centers, religious groups, libraries, hospitals, high schools and local merchants. 8. Operating a company-owned vehicle safely and efficiently. 9. Observes all safety rules and exercises good judgment in the operation of the vehicle. 10. Is knowledgeable of valet parking procedures and available to perform such procedures when required. 11. Acting as a representative of Leisure Care Retirement Communities to the general public. Adheres to professional standards in personal appearance, conduct and motives. Is a person who is to be trusted and is an expert in the senior housing industry. What you'll bring: Enjoy being part of a fast-paced, team-oriented community! Experience in programs, planning activities and working with seniors is preferred. What we offer: Our full-time benefits package is one of the best in the business. We offer it all: Medical, Dental and Vision Early Wage Access (access to earned wages when needed!) 401(k) Vacation & Sick Leave Bereavement & Jury Duty Leave 6 Holidays 2 Float Holidays Flexible Spending Accounts (Health and Dependent Care) Meal Discounts Tuition Assistance Short Term Disability Term Life Insurance Term AD&D Critical Illness Hospital Indemnity Apply today! Leisure Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. JB.0.00.LN
May 17, 2024
Full time
Department: Guest Services Reports to: Guest Services Manager X non-exempt Salary: $19-22 depending on experience Job Summary: Under the direction of the Guest Services Manager, assist with providing an array of activities and programs and transportation to enhance the life enrichment of residents and support the Guest Services Department. Responsible for safe and efficient transportation of residents and guests in company-owned vehicles and for assisting residents and guests on and off company-owned vehicles. Essential job functions: 1. Is knowledgeable of proper etiquette when interacting with residents and guests. 2. Maintaining the activity calendar including planning and executing events. 3. Leading PrimeFit exercise classes. 4. Decorating the community in a tasteful and appropriate manner for various theme events. 5. Researching, interviewing, and scheduling entertainment for events while remaining within budgetary guidelines. 6. Creating calendar of events that will attend to individual and group needs in terms of physical, mental and spiritual selections. 7. Maintaining a relationship with outside sources as resources for resident activities i.e., local senior centers, religious groups, libraries, hospitals, high schools and local merchants. 8. Operating a company-owned vehicle safely and efficiently. 9. Observes all safety rules and exercises good judgment in the operation of the vehicle. 10. Is knowledgeable of valet parking procedures and available to perform such procedures when required. 11. Acting as a representative of Leisure Care Retirement Communities to the general public. Adheres to professional standards in personal appearance, conduct and motives. Is a person who is to be trusted and is an expert in the senior housing industry. What you'll bring: Enjoy being part of a fast-paced, team-oriented community! Experience in programs, planning activities and working with seniors is preferred. What we offer: Our full-time benefits package is one of the best in the business. We offer it all: Medical, Dental and Vision Early Wage Access (access to earned wages when needed!) 401(k) Vacation & Sick Leave Bereavement & Jury Duty Leave 6 Holidays 2 Float Holidays Flexible Spending Accounts (Health and Dependent Care) Meal Discounts Tuition Assistance Short Term Disability Term Life Insurance Term AD&D Critical Illness Hospital Indemnity Apply today! Leisure Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. JB.0.00.LN
Job Description We are Invited. At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong. Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us. Invited. Where You Belong. Job Summary The Host Staff is responsible for creating the first and last impressions of the Club experience for Members and guests by providing the Three Steps of Service as Members/Guests are greeted and seated. Also responsible for maintaining an orderly work area and assisting with other staff positions, such as Member Services Representative duties, as requested. Day-to-Day Maintain Invited service standards as outlined in the F&B Service training program at high standards. Know Members names and greet them promptly in a polite manner to provide a warm welcome, displaying a high-quality level of service. Converse with Members and guests in an outgoing and friendly manner. You will be asked to focus your attention on Members' and guests' needs and remain calm, professional and courteous at all times, even when under pressure. Close out podium at the end of each shift and maintain it in an orderly fashion. Ensure daily assignments and side work is complete in respective areas to meet Club standards). Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible. Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed. About You Previous experience in service industry preferred. Previous experience working a telephone system preferred. Can be trusted to hold all member information strictly confidential. Ability to communicate and follow instructions. A high school diploma preferred. Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify. This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.
May 16, 2024
Full time
Job Description We are Invited. At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong. Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us. Invited. Where You Belong. Job Summary The Host Staff is responsible for creating the first and last impressions of the Club experience for Members and guests by providing the Three Steps of Service as Members/Guests are greeted and seated. Also responsible for maintaining an orderly work area and assisting with other staff positions, such as Member Services Representative duties, as requested. Day-to-Day Maintain Invited service standards as outlined in the F&B Service training program at high standards. Know Members names and greet them promptly in a polite manner to provide a warm welcome, displaying a high-quality level of service. Converse with Members and guests in an outgoing and friendly manner. You will be asked to focus your attention on Members' and guests' needs and remain calm, professional and courteous at all times, even when under pressure. Close out podium at the end of each shift and maintain it in an orderly fashion. Ensure daily assignments and side work is complete in respective areas to meet Club standards). Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible. Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed. About You Previous experience in service industry preferred. Previous experience working a telephone system preferred. Can be trusted to hold all member information strictly confidential. Ability to communicate and follow instructions. A high school diploma preferred. Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify. This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.
Job Description We are Invited. At Invited Clubs , work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong. Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us. Invited. Where You Belong. Job Summary The Host Staff is responsible for creating the first and last impressions of the Club experience for Members and guests by providing the Three Steps of Service as Members/Guests are greeted and seated. Also responsible for maintaining an orderly work area and assisting with other staff positions, such as Member Services Representative duties, as requested. Day-to-Day Maintain Invited service standards as outlined in the F&B Service training program at high standards. Know Members names and greet them promptly in a polite manner to provide a warm welcome, displaying a high-quality level of service. Converse with Members and guests in an outgoing and friendly manner. You will be asked to focus your attention on Members' and guests' needs and remain calm, professional and courteous at all times, even when under pressure. Close out podium at the end of each shift and maintain it in an orderly fashion. Ensure daily assignments and side work is complete in respective areas to meet Club standards). Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible. Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed. About You Previous experience in service industry preferred. Previous experience working a telephone system preferred. Can be trusted to hold all member information strictly confidential. Ability to communicate and follow instructions. A high school diploma preferred. Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify. This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.
May 16, 2024
Full time
Job Description We are Invited. At Invited Clubs , work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong. Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us. Invited. Where You Belong. Job Summary The Host Staff is responsible for creating the first and last impressions of the Club experience for Members and guests by providing the Three Steps of Service as Members/Guests are greeted and seated. Also responsible for maintaining an orderly work area and assisting with other staff positions, such as Member Services Representative duties, as requested. Day-to-Day Maintain Invited service standards as outlined in the F&B Service training program at high standards. Know Members names and greet them promptly in a polite manner to provide a warm welcome, displaying a high-quality level of service. Converse with Members and guests in an outgoing and friendly manner. You will be asked to focus your attention on Members' and guests' needs and remain calm, professional and courteous at all times, even when under pressure. Close out podium at the end of each shift and maintain it in an orderly fashion. Ensure daily assignments and side work is complete in respective areas to meet Club standards). Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible. Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed. About You Previous experience in service industry preferred. Previous experience working a telephone system preferred. Can be trusted to hold all member information strictly confidential. Ability to communicate and follow instructions. A high school diploma preferred. Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify. This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.
Job Title: Kitchen Rounds FLSA status: Non-Exempt Department: Food Services Reports to: Sous Chefs The mission of Sandy Cove Ministries is to help people connect with God and each other in order to be transformed into the image of Christ, through His Word, His creation and community. Position Summary : Assistsall Food Service staff in the preparation, presentation and clean-up of guest and staff meals in a timely manner. Assists all Food Service departments, as needed, throughout the daily operation. General Purpose: To contribute to an excellent dining experience for guests and staff that enables them to focus on connecting with God and each other. Role Qualifications: A personal relationship with Jesus Christ Must contain an excitement for the mission of Sandy Cove Ministries Teachable Essential Job Functions/Responsibilities: Help prepare and present meals for guest and staff and meet special dietary requests Ensure food is stored at proper temperatures before being taken to guest lines Assist in advance preparation of meals and help ensure the amount of food is in line with anticipated guest and staff counts Assist the Pantry Supervisor in the comprehensive preparation of the Pantry food items, including dairy and desserts. Restock and process condiment supplies, fruit and vegetables for the salad bars, cheese trays and vegetable displays Stock delivered items, rotate inventory and stock for the department as needed, and clean refrigerators and equipment weekly Clean pots, pans and dishes in accordance with the daily flow of kitchen operations Dispose of trash and empty boxes and help with cleaning of dish room, pot washing areas, and help maintain those areas to ensure meeting all health & safety regulations as mandated by law and Sandy Cove policy Assist other Food Service employees with clean up Complete any other reasonable task assigned Essential Skills and Experience Ability to foresee needs and problem-solve accordingly Good communication skills and ability to work in a team environment Strong organizational skills and ability to work efficiently with minimal supervision Ability to work under pressure and produce accurate results Nonessential skills and experience: Experience working in Christian camps or conference centers and/or in food service Reporting to this position: None. Physical demands of work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand to for long periods of time, walk, sit, use hands, climb stairs, balance, stoop, kneel, talk, see or hear. The employee must occasionally lift and/or move up to 50 pounds and handle hot/cold and sharp items. Work environment: The noise level in the work environment ranges from minimal to very loud. Room temperature can fluctuate dramatically and floors can become slippery and employee handles hot/cold items and sharp objects.
May 16, 2024
Full time
Job Title: Kitchen Rounds FLSA status: Non-Exempt Department: Food Services Reports to: Sous Chefs The mission of Sandy Cove Ministries is to help people connect with God and each other in order to be transformed into the image of Christ, through His Word, His creation and community. Position Summary : Assistsall Food Service staff in the preparation, presentation and clean-up of guest and staff meals in a timely manner. Assists all Food Service departments, as needed, throughout the daily operation. General Purpose: To contribute to an excellent dining experience for guests and staff that enables them to focus on connecting with God and each other. Role Qualifications: A personal relationship with Jesus Christ Must contain an excitement for the mission of Sandy Cove Ministries Teachable Essential Job Functions/Responsibilities: Help prepare and present meals for guest and staff and meet special dietary requests Ensure food is stored at proper temperatures before being taken to guest lines Assist in advance preparation of meals and help ensure the amount of food is in line with anticipated guest and staff counts Assist the Pantry Supervisor in the comprehensive preparation of the Pantry food items, including dairy and desserts. Restock and process condiment supplies, fruit and vegetables for the salad bars, cheese trays and vegetable displays Stock delivered items, rotate inventory and stock for the department as needed, and clean refrigerators and equipment weekly Clean pots, pans and dishes in accordance with the daily flow of kitchen operations Dispose of trash and empty boxes and help with cleaning of dish room, pot washing areas, and help maintain those areas to ensure meeting all health & safety regulations as mandated by law and Sandy Cove policy Assist other Food Service employees with clean up Complete any other reasonable task assigned Essential Skills and Experience Ability to foresee needs and problem-solve accordingly Good communication skills and ability to work in a team environment Strong organizational skills and ability to work efficiently with minimal supervision Ability to work under pressure and produce accurate results Nonessential skills and experience: Experience working in Christian camps or conference centers and/or in food service Reporting to this position: None. Physical demands of work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand to for long periods of time, walk, sit, use hands, climb stairs, balance, stoop, kneel, talk, see or hear. The employee must occasionally lift and/or move up to 50 pounds and handle hot/cold and sharp items. Work environment: The noise level in the work environment ranges from minimal to very loud. Room temperature can fluctuate dramatically and floors can become slippery and employee handles hot/cold items and sharp objects.
Position Title: Slot Shift Supervisor Reports To: Slot Manager Supervises: Slot Floor Attendants Summary of Position Responsible for the day-to-day operation and conduct of entire slot machine floor for an assigned shift and monitors the performance of Slot Floor Attendants working during the assigned shift. The Slot Shift Supervisor resolves Slot Machine Department conflicts that may arise on their shift. Ensures all customers are attended to promptly and courteously by all slot department team members. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Prepare and completes attendance reports; Monitors staff performance, ensuring adherence to all casino policies and procedures and the Internal Control System; Prepares weekly schedules for Slot Floor Attendants, assigning them specific work areas on the slot floor; Trains and evaluates all Slot Department Floor attendants; Maintains constant awareness of floor activity, protects the Slot Department bankroll, the playing public, and casino integrity; Acts as a host, explaining slot machine details to team members and customers as necessary; Maintains an imprested bank to make change for quests on casino floor; Assists in the development and implementation of Slot Department policies and procedures; Assures proper completion of currency transaction reporting paperwork, as required by federal regulation (Title 31) for the Slot Department; Settles customer disputes on the slot floor area or refers them to the Lead Supervisor or Slot Manager; Supervises temporary and permanent removal of funds from slot machines; Performs, supervises, or verifies slot machine transactions when necessary; Reports technical problems to Slot Technicians so they can be repaired quickly; Adheres to all regulatory, resort, departmental, casino policies and procedures, and to the casino Internal Control Structure; Other duties may be assigned; Must be able to obtain and maintain a gaming license. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High school diploma or general education diploma (GED) or six months to one year related experience and/or training; or equivalent combination of education and experience may be substituted. Supervisory experience preferred. Mescalero Apache Tribal preference; bicultural experience preferred. Must have excellent computer skills working with Microsoft Word and Excel and Power Point and ability to make efficient use of Microsoft Outlook and Internet Explorer. Must possess strong organizational skills and excellent oral/written communication skills. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments. Approvals: Date: Team Member Signature
May 16, 2024
Full time
Position Title: Slot Shift Supervisor Reports To: Slot Manager Supervises: Slot Floor Attendants Summary of Position Responsible for the day-to-day operation and conduct of entire slot machine floor for an assigned shift and monitors the performance of Slot Floor Attendants working during the assigned shift. The Slot Shift Supervisor resolves Slot Machine Department conflicts that may arise on their shift. Ensures all customers are attended to promptly and courteously by all slot department team members. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Prepare and completes attendance reports; Monitors staff performance, ensuring adherence to all casino policies and procedures and the Internal Control System; Prepares weekly schedules for Slot Floor Attendants, assigning them specific work areas on the slot floor; Trains and evaluates all Slot Department Floor attendants; Maintains constant awareness of floor activity, protects the Slot Department bankroll, the playing public, and casino integrity; Acts as a host, explaining slot machine details to team members and customers as necessary; Maintains an imprested bank to make change for quests on casino floor; Assists in the development and implementation of Slot Department policies and procedures; Assures proper completion of currency transaction reporting paperwork, as required by federal regulation (Title 31) for the Slot Department; Settles customer disputes on the slot floor area or refers them to the Lead Supervisor or Slot Manager; Supervises temporary and permanent removal of funds from slot machines; Performs, supervises, or verifies slot machine transactions when necessary; Reports technical problems to Slot Technicians so they can be repaired quickly; Adheres to all regulatory, resort, departmental, casino policies and procedures, and to the casino Internal Control Structure; Other duties may be assigned; Must be able to obtain and maintain a gaming license. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High school diploma or general education diploma (GED) or six months to one year related experience and/or training; or equivalent combination of education and experience may be substituted. Supervisory experience preferred. Mescalero Apache Tribal preference; bicultural experience preferred. Must have excellent computer skills working with Microsoft Word and Excel and Power Point and ability to make efficient use of Microsoft Outlook and Internet Explorer. Must possess strong organizational skills and excellent oral/written communication skills. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments. Approvals: Date: Team Member Signature
Delavan Lake Lawn Management LLC
Delavan, Wisconsin
Job Description Job Description Position Title: RESTAURANT MANAGER - 1878 ON THE LAKE Location: Lake Lawn Resort - Delavan, WI Position Type: Full Time Education Level: High School Travel Percentage: None Job Shift:Any Job Category: Hospitality - Hotel Description: Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we ve helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort. To oversee the daily operations of the Restaurant, and Caf to enhance our guests dining experience through the highest of service standards. Responsible for the daily operations of the Restaurant and Caf area. Achieve appropriate staffing within the departments utilizing proper interviewing and hiring procedures. Train and supervise the staff of all area s utilizing an on-going training program. Supervises the Restaurant and Cafe staff in the delivery of services. Manage guest/group reservations for the Restaurant and special events. Schedule staff consistent with the volume of business and guest needs and with budgetary guidelines. Assist with the booking of F&B entertainment for the outlets. Maintain outlet facilities and equipment in good working order by identifying maintenance needs and preparing and logging all maintenance requests. Inform staff of daily specials, price changes and property events on a daily basis. Close out register and reconciles cash at the end of the shift. Ensure that all reservations for guests are controlled, including table assignments, section assignments, timely seating. Assist guest with any special request, problems or concerns that may arise. Performs the duties of Host, Waitstaff, Busperson, Bartender, Barback, Expeditor and Food Runner as needed. Assist and supervisor in any food or beverage outlets when necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualification: High school diploma or equivalent Minimum of two (2) years experience as an Assistant and/or Restaurant Manager or comparable experience in some other food service area Microsoft Excel and Word experience preferred Point of Sales (POS) System City of Delavan Bartender's License While performing the duties of this job, the employee is regularly required to stand; use hands to finger, hands to feel; and reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The position is indoors and outdoors; and is exposed to wet, hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time on their feet. PIe1e7ff6663bb-2874
May 16, 2024
Full time
Job Description Job Description Position Title: RESTAURANT MANAGER - 1878 ON THE LAKE Location: Lake Lawn Resort - Delavan, WI Position Type: Full Time Education Level: High School Travel Percentage: None Job Shift:Any Job Category: Hospitality - Hotel Description: Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we ve helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort. To oversee the daily operations of the Restaurant, and Caf to enhance our guests dining experience through the highest of service standards. Responsible for the daily operations of the Restaurant and Caf area. Achieve appropriate staffing within the departments utilizing proper interviewing and hiring procedures. Train and supervise the staff of all area s utilizing an on-going training program. Supervises the Restaurant and Cafe staff in the delivery of services. Manage guest/group reservations for the Restaurant and special events. Schedule staff consistent with the volume of business and guest needs and with budgetary guidelines. Assist with the booking of F&B entertainment for the outlets. Maintain outlet facilities and equipment in good working order by identifying maintenance needs and preparing and logging all maintenance requests. Inform staff of daily specials, price changes and property events on a daily basis. Close out register and reconciles cash at the end of the shift. Ensure that all reservations for guests are controlled, including table assignments, section assignments, timely seating. Assist guest with any special request, problems or concerns that may arise. Performs the duties of Host, Waitstaff, Busperson, Bartender, Barback, Expeditor and Food Runner as needed. Assist and supervisor in any food or beverage outlets when necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualification: High school diploma or equivalent Minimum of two (2) years experience as an Assistant and/or Restaurant Manager or comparable experience in some other food service area Microsoft Excel and Word experience preferred Point of Sales (POS) System City of Delavan Bartender's License While performing the duties of this job, the employee is regularly required to stand; use hands to finger, hands to feel; and reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The position is indoors and outdoors; and is exposed to wet, hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time on their feet. PIe1e7ff6663bb-2874
Delavan Lake Lawn Management LLC
Delavan, Wisconsin
Job Description Job Description Position Title: WEDDING SPECIALIST Location: Lake Lawn Resort - Delavan, WI Position Type: Full Time Education Level: None Travel Percentage: None Job Shift:Any Job Category: Hospitality - Hotel Description: Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we ve helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort. A Wedding Specialist is responsible for the servicing of clients. They will meet with clients to discuss details of their programs and create the BEO s to be distributed to departments and clients. They will possess excellent organizational and communication skills. They will tour clients of the facility. Sells banquets and banquet service to organizations and individual. Use suggestive selling techniques to enhance group programs and increase revenues. Handles incoming inquires and books premium business. Sell, plan and follow through on all wedding inquires. Respond to walk-in sales and banquet business as required. Assists the Director of Sales and/or Senior Sales Manager in marketing through outside sales and telemarketing in regards to Group rooms, F & B, Golf, Activities, Spa and Marina. Plan details of booked functions with group contracts for assigned markets and designated clients. Gathers as much information as possible so each function can proceed smoothly. Prepares banquet event order (BEO s) forms clearly and detailed after conclusion of interview and booking with client. Assist group guests with any special requests, problems, or concerns that may arise. Work closely with the appropriate food and beverage departments to ensure proper guarantees and arrangements are made in order to establish and maintain group satisfaction. Coordinate outside contract services for assigned groups and post charges accordingly. Coordinate all audio-visual requests for all assigned groups through the audio-visual contractor. Follow through on all billings, credits and discrepancies on a timely basis for all assigned groups to facilitate timely payment. Attends catering, sales and food and beverage meetings as scheduled. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Qualification: Three (3) years or more of wedding planning experience in a resort/hotel setting High School diploma, and/or college degree or equivalent experience in the marketing of food and beverage Proven sales and supervisory experience in resort food and beverage Proficiency in Springer Miller, Microsoft Word, Excel and Delphi Need to have a valid driver's license. While performing the duties of this job, the employee is regularly required to sit and/or stand; use hands to finger, hands to feel; and occasionally reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The position is indoors and outdoors; and is exposed to hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate to loud. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time standing/walking and/or sitting at their desk. PIc97efe5f5-
May 16, 2024
Full time
Job Description Job Description Position Title: WEDDING SPECIALIST Location: Lake Lawn Resort - Delavan, WI Position Type: Full Time Education Level: None Travel Percentage: None Job Shift:Any Job Category: Hospitality - Hotel Description: Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we ve helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort. A Wedding Specialist is responsible for the servicing of clients. They will meet with clients to discuss details of their programs and create the BEO s to be distributed to departments and clients. They will possess excellent organizational and communication skills. They will tour clients of the facility. Sells banquets and banquet service to organizations and individual. Use suggestive selling techniques to enhance group programs and increase revenues. Handles incoming inquires and books premium business. Sell, plan and follow through on all wedding inquires. Respond to walk-in sales and banquet business as required. Assists the Director of Sales and/or Senior Sales Manager in marketing through outside sales and telemarketing in regards to Group rooms, F & B, Golf, Activities, Spa and Marina. Plan details of booked functions with group contracts for assigned markets and designated clients. Gathers as much information as possible so each function can proceed smoothly. Prepares banquet event order (BEO s) forms clearly and detailed after conclusion of interview and booking with client. Assist group guests with any special requests, problems, or concerns that may arise. Work closely with the appropriate food and beverage departments to ensure proper guarantees and arrangements are made in order to establish and maintain group satisfaction. Coordinate outside contract services for assigned groups and post charges accordingly. Coordinate all audio-visual requests for all assigned groups through the audio-visual contractor. Follow through on all billings, credits and discrepancies on a timely basis for all assigned groups to facilitate timely payment. Attends catering, sales and food and beverage meetings as scheduled. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Qualification: Three (3) years or more of wedding planning experience in a resort/hotel setting High School diploma, and/or college degree or equivalent experience in the marketing of food and beverage Proven sales and supervisory experience in resort food and beverage Proficiency in Springer Miller, Microsoft Word, Excel and Delphi Need to have a valid driver's license. While performing the duties of this job, the employee is regularly required to sit and/or stand; use hands to finger, hands to feel; and occasionally reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The position is indoors and outdoors; and is exposed to hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate to loud. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time standing/walking and/or sitting at their desk. PIc97efe5f5-
As a server at the Oasis Pool at The Everline Resort & Spa, you'll use your passion for guest service to ensure a seamless experience. As a pool server, you have the closest interactions with our hotel patrons and have the greatest impact on their impression of the resort. Working alongside the rest of the Oasis Pool team, you'll create memorable service experiences for our guests. About Everline Resort & Spa Located in California's Olympic Valley, Everline Resort & Spa provides a premier mountain getaway to North Lake Tahoe. The resort offers a year-round destination with ski-in/ski-out access to Palisades Tahoe, the third largest ski resort in North America, a championship golf, relaxing spa treatments and a wide range of recreational activities. Our sophisticated lodge environment perfectly complements its rugged surroundings and reflects the spirit of the region. Our on-site restaurant options include casual dining at Sandy's Pub, breakfast cuisine at Cascades, a cozy coffeehouse and marketplace at Bearshine Café, delicious Asian-inspired comfort food at the Iron Road Noodle House, and fine dining at Six Peaks Grille. Additional resort amenities comprise our heated swimming pools open year-round, a 150-foot water slide, scenic hiking and biking trails, fly-fishing and cross-country ski centers, and a private ice-skating rink that is available to guests throughout the winter season. Everline Resort & Spa takes inspiration from the distinct history and experience of the property and is a nod to the historic rail lines that connected throughout the area. As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes: Discounted Palisades Tahoe Ski Pass Food & beverage, retail, and spa discounts Free rentals on ski gear, ice skates, nordic skiing, and golf course access Discounted rooms at Hyatt and CoralTree Properties Group medical, dental, vision, life, and disability benefits. Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement. An employee assistance program. Paid time off /sick time Participation in a 401(k) plan with a company match. For Full Time Year-Round Team Members Share your personal passions and knowledge of the food, services and amenities available to guests to help them feel at home. Orchestrate an extraordinary guest experience by providing a fun and positive environment. Be an advocate of our menu offering, receive food & drink orders, and ensure accuracy before guest delivery. Experience. Two years' previous experience providing customer service preferably in a similar setting with a working knowledge of Spirits, Wine, Beer and Food service. Knowledge of applicable laws and regulations. Alcohol service and Food Handler certifications are preferred. Impeccable customer service and social perceptiveness. Flexible. Must be able to work varied shifts, including Weekday Evenings, weekends and holidays. Friendly. Must be able to deliver a fun and friendly environment during each guest exchange. Energetic. Must be able to work within an empowered and fast paced environment that services the bar and servers within the restaurant. Available for AM/PM Shifts Physical Requirements and Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be capable of frequently carrying, lifting. pushing or pulling up to 25lbs, occasionally lifting 50lbs. Bending and moving intermittently. Use fingers to grasp, move or assemble very small objects. Must be able to balance, stoop, kneel, crouch, bend, stretch and twist or reach. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus. While performing the duties of this job, the employee will be exposed to an indoor and outdoor working environment and the noise level in the workplace is usually moderate to high. Typical equipment used include but are not limited to computers, POS systems, handheld devices, phones, and household cleaning supplies. Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. Wage: $16/hr
May 16, 2024
Full time
As a server at the Oasis Pool at The Everline Resort & Spa, you'll use your passion for guest service to ensure a seamless experience. As a pool server, you have the closest interactions with our hotel patrons and have the greatest impact on their impression of the resort. Working alongside the rest of the Oasis Pool team, you'll create memorable service experiences for our guests. About Everline Resort & Spa Located in California's Olympic Valley, Everline Resort & Spa provides a premier mountain getaway to North Lake Tahoe. The resort offers a year-round destination with ski-in/ski-out access to Palisades Tahoe, the third largest ski resort in North America, a championship golf, relaxing spa treatments and a wide range of recreational activities. Our sophisticated lodge environment perfectly complements its rugged surroundings and reflects the spirit of the region. Our on-site restaurant options include casual dining at Sandy's Pub, breakfast cuisine at Cascades, a cozy coffeehouse and marketplace at Bearshine Café, delicious Asian-inspired comfort food at the Iron Road Noodle House, and fine dining at Six Peaks Grille. Additional resort amenities comprise our heated swimming pools open year-round, a 150-foot water slide, scenic hiking and biking trails, fly-fishing and cross-country ski centers, and a private ice-skating rink that is available to guests throughout the winter season. Everline Resort & Spa takes inspiration from the distinct history and experience of the property and is a nod to the historic rail lines that connected throughout the area. As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes: Discounted Palisades Tahoe Ski Pass Food & beverage, retail, and spa discounts Free rentals on ski gear, ice skates, nordic skiing, and golf course access Discounted rooms at Hyatt and CoralTree Properties Group medical, dental, vision, life, and disability benefits. Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement. An employee assistance program. Paid time off /sick time Participation in a 401(k) plan with a company match. For Full Time Year-Round Team Members Share your personal passions and knowledge of the food, services and amenities available to guests to help them feel at home. Orchestrate an extraordinary guest experience by providing a fun and positive environment. Be an advocate of our menu offering, receive food & drink orders, and ensure accuracy before guest delivery. Experience. Two years' previous experience providing customer service preferably in a similar setting with a working knowledge of Spirits, Wine, Beer and Food service. Knowledge of applicable laws and regulations. Alcohol service and Food Handler certifications are preferred. Impeccable customer service and social perceptiveness. Flexible. Must be able to work varied shifts, including Weekday Evenings, weekends and holidays. Friendly. Must be able to deliver a fun and friendly environment during each guest exchange. Energetic. Must be able to work within an empowered and fast paced environment that services the bar and servers within the restaurant. Available for AM/PM Shifts Physical Requirements and Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be capable of frequently carrying, lifting. pushing or pulling up to 25lbs, occasionally lifting 50lbs. Bending and moving intermittently. Use fingers to grasp, move or assemble very small objects. Must be able to balance, stoop, kneel, crouch, bend, stretch and twist or reach. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus. While performing the duties of this job, the employee will be exposed to an indoor and outdoor working environment and the noise level in the workplace is usually moderate to high. Typical equipment used include but are not limited to computers, POS systems, handheld devices, phones, and household cleaning supplies. Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. Wage: $16/hr
Job Description Job Description This is 2 full-time positions offering salary + benefits! Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm Front Desk Agent FT - Thursday to Saturday, 7am to 3pm, Sunday to Monday, 3pm to 11pm The Front Desk Agent Full Time at The Cook Hotel will be responsible for managing the guests' experience by providing excellent customer service and assisting with training the Front Desk Agents to meet hospitality standards. Front Desk Agent Full Time will also be responsible for handling front desk employee issues and submitting guest complaints or issues to the appropriate hotel manager if needed. The Front Desk Agent Full Time must be friendly, outgoing, and possess excellent communication and problem-solving skills. Answers, assists, and directs all incoming telephone calls to appropriate parties in a timely, professional and courteous manner. Greets and welcomes guests and provides excellent customer service to all guests of the hotel. Checks in arriving guests, assigns rooms and keys and pays close attention to room availability. Checks out guests and provides feedback options. Collects and distributes messages for guests. Prepares bills and collects payment for visits. Assists in solving billing discrepancies. Answers inquiries regarding hotel area and services. Provides suggestions of places to visit, eat and shop. Arranges transportation. Maintains hotel records. Serves as assistant group sales agent taking primary information for group sales blocks, sorting by market and directing to appropriate sales agents. Assists with booking group reservations by entering rooming lists and payment information. Cross-trains with Night Audit Manager to serve as relief for that position. Serves a combination of roles, including as back up to Front Office Manager and Inside Sales/Reservation Manager. Assists with LSU Alumni Association activities including football game day and LSUAA events. Performs other duties and tasks as may be assigned from time to time by the Supervisor. Benefits In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits. 401(k) Dental insurance Health Insurance Life insurance Paid time off Vision Insurance A high school degree or equivalent is required. 1-2 years working in a hotel/resort, or an office environment within the hospitality, communications, or related University experience preferred. Requires a flexible schedule, including the ability to work evenings, weekends, and holidays. Knowledge, Skills, and Abilities Oral/written communication skills. Organization skills. Customer/Client Focus. Stress Management/Composure. Thoroughness. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; and reach with hands and arms. The employee is regularly required to stand for long periods of time. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. PI8c3938cf84d2-4661
May 15, 2024
Full time
Job Description Job Description This is 2 full-time positions offering salary + benefits! Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm Front Desk Agent FT - Thursday to Saturday, 7am to 3pm, Sunday to Monday, 3pm to 11pm The Front Desk Agent Full Time at The Cook Hotel will be responsible for managing the guests' experience by providing excellent customer service and assisting with training the Front Desk Agents to meet hospitality standards. Front Desk Agent Full Time will also be responsible for handling front desk employee issues and submitting guest complaints or issues to the appropriate hotel manager if needed. The Front Desk Agent Full Time must be friendly, outgoing, and possess excellent communication and problem-solving skills. Answers, assists, and directs all incoming telephone calls to appropriate parties in a timely, professional and courteous manner. Greets and welcomes guests and provides excellent customer service to all guests of the hotel. Checks in arriving guests, assigns rooms and keys and pays close attention to room availability. Checks out guests and provides feedback options. Collects and distributes messages for guests. Prepares bills and collects payment for visits. Assists in solving billing discrepancies. Answers inquiries regarding hotel area and services. Provides suggestions of places to visit, eat and shop. Arranges transportation. Maintains hotel records. Serves as assistant group sales agent taking primary information for group sales blocks, sorting by market and directing to appropriate sales agents. Assists with booking group reservations by entering rooming lists and payment information. Cross-trains with Night Audit Manager to serve as relief for that position. Serves a combination of roles, including as back up to Front Office Manager and Inside Sales/Reservation Manager. Assists with LSU Alumni Association activities including football game day and LSUAA events. Performs other duties and tasks as may be assigned from time to time by the Supervisor. Benefits In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits. 401(k) Dental insurance Health Insurance Life insurance Paid time off Vision Insurance A high school degree or equivalent is required. 1-2 years working in a hotel/resort, or an office environment within the hospitality, communications, or related University experience preferred. Requires a flexible schedule, including the ability to work evenings, weekends, and holidays. Knowledge, Skills, and Abilities Oral/written communication skills. Organization skills. Customer/Client Focus. Stress Management/Composure. Thoroughness. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; and reach with hands and arms. The employee is regularly required to stand for long periods of time. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. PI8c3938cf84d2-4661