Job Responsibilities . Assist in updating menus throughout the dining hall, supports nutrient analysis for all food items served . Conducts audits at campus dining locations on a regular basis . Develops nutrition-based content ideas for food articles in various publications . Supports campus Chef in educating students regarding healthy food choices through campus outreach programs . Support nutrition event execution . Assist the campus Chef in planning and implementing nutrition outreach and events. Assist with the nutrition education programming including tabling events, nutrition classes, and cooking classes. Assist with the creating nutrition-related marketing material such as social media posts, flyers, educational material, and handouts. Assist the Executive Chef with audits of menus, offerings, and signage in dining hall and POD markets on campus to help ensure equitable access to food for those with specific dietary requirements. Maintain a clean and organized work area. Adhere to all food safety regulations for sanitation, food handling, and storage. Adhere to the uniform policy. Follow established procedures and standards for cleanliness, to ensure a balanced and safe environment; duties include sweeping, mopping, and ware washing Other responsibilities and assignments as assigned by the Executive Chef. Qualifications Health Science Major Ability to maintain a friendly, efficient, positive customer service attitude toward students, clients, and co-workers. Ability to maintain a contagious and positive work ethic. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Orlando
Apr 29, 2024
Full time
Job Responsibilities . Assist in updating menus throughout the dining hall, supports nutrient analysis for all food items served . Conducts audits at campus dining locations on a regular basis . Develops nutrition-based content ideas for food articles in various publications . Supports campus Chef in educating students regarding healthy food choices through campus outreach programs . Support nutrition event execution . Assist the campus Chef in planning and implementing nutrition outreach and events. Assist with the nutrition education programming including tabling events, nutrition classes, and cooking classes. Assist with the creating nutrition-related marketing material such as social media posts, flyers, educational material, and handouts. Assist the Executive Chef with audits of menus, offerings, and signage in dining hall and POD markets on campus to help ensure equitable access to food for those with specific dietary requirements. Maintain a clean and organized work area. Adhere to all food safety regulations for sanitation, food handling, and storage. Adhere to the uniform policy. Follow established procedures and standards for cleanliness, to ensure a balanced and safe environment; duties include sweeping, mopping, and ware washing Other responsibilities and assignments as assigned by the Executive Chef. Qualifications Health Science Major Ability to maintain a friendly, efficient, positive customer service attitude toward students, clients, and co-workers. Ability to maintain a contagious and positive work ethic. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Orlando
ARAMARK Refreshment Services, Inc.
Orlando, Florida
Job Responsibilities . Assist in updating menus throughout the dining hall, supports nutrient analysis for all food items served . Conducts audits at campus dining locations on a regular basis . Develops nutrition-based content ideas for food articles in various publications . Supports campus Chef in educating students regarding healthy food choices through campus outreach programs . Support nutrition event execution . Assist the campus Chef in planning and implementing nutrition outreach and events. Assist with the nutrition education programming including tabling events, nutrition classes, and cooking classes. Assist with the creating nutrition-related marketing material such as social media posts, flyers, educational material, and handouts. Assist the Executive Chef with audits of menus, offerings, and signage in dining hall and POD markets on campus to help ensure equitable access to food for those with specific dietary requirements. Maintain a clean and organized work area. Adhere to all food safety regulations for sanitation, food handling, and storage. Adhere to the uniform policy. Follow established procedures and standards for cleanliness, to ensure a balanced and safe environment; duties include sweeping, mopping, and ware washing Other responsibilities and assignments as assigned by the Executive Chef. Qualifications Health Science Major Ability to maintain a friendly, efficient, positive customer service attitude toward students, clients, and co-workers. Ability to maintain a contagious and positive work ethic. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Apr 29, 2024
Full time
Job Responsibilities . Assist in updating menus throughout the dining hall, supports nutrient analysis for all food items served . Conducts audits at campus dining locations on a regular basis . Develops nutrition-based content ideas for food articles in various publications . Supports campus Chef in educating students regarding healthy food choices through campus outreach programs . Support nutrition event execution . Assist the campus Chef in planning and implementing nutrition outreach and events. Assist with the nutrition education programming including tabling events, nutrition classes, and cooking classes. Assist with the creating nutrition-related marketing material such as social media posts, flyers, educational material, and handouts. Assist the Executive Chef with audits of menus, offerings, and signage in dining hall and POD markets on campus to help ensure equitable access to food for those with specific dietary requirements. Maintain a clean and organized work area. Adhere to all food safety regulations for sanitation, food handling, and storage. Adhere to the uniform policy. Follow established procedures and standards for cleanliness, to ensure a balanced and safe environment; duties include sweeping, mopping, and ware washing Other responsibilities and assignments as assigned by the Executive Chef. Qualifications Health Science Major Ability to maintain a friendly, efficient, positive customer service attitude toward students, clients, and co-workers. Ability to maintain a contagious and positive work ethic. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Job Description - director, Pricing Strategy (Remote - U.S.) () Job Number: director, Pricing Strategy (Remote - U.S.) ( Job Number: ) Job Posting Job Posting May 3, 2024 Job Posting End Date May 18, 2024 Location Location US-WA-Seattle-Starbucks Support Center Is this role eligible for remote or hybrid work? Yes-Remote Starbucks - Marketing Pay Range $151,200 - $267,000 annually Bonus Eligible Yes Now Brewing - director, Pricing Strategy (Remote - U.S.)! From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As the Director of Pricing, you will play a pivotal role in shaping the financial success and competitive positioning of Starbucks. You will lead a world class team of pricing professionals, data scientists, and economists and collaborate closely with cross-functional teams to develop and implement strategic pricing initiatives. Your insights and expertise will drive revenue growth, enhance profitability, and ensure alignment with our business objectives. As a director of pricing, you will Develop Pricing Strategies : Formulate comprehensive pricing strategies that maximize profitability while considering market dynamics, customer segmentation, and competitive landscape. Market Analysis : Conduct thorough market analysis to identify trends, opportunities, and threats, providing actionable insights to inform pricing decisions. Menu Price Optimization : Utilize advanced analytics and pricing models to optimize pricing structures, new product price recommendations, tests, and architecture strategy. Cross-functional Collaboration : Work closely with product, marketing, finance, and operations to align pricing strategies with business goals, product lifecycle stages, and go-to-market strategies. Competitive Intelligence : Monitor competitor pricing strategies and market positioning to anticipate changes and proactively adjust our pricing approach. Pricing Governance : Establish pricing governance frameworks, policies, and guidelines to ensure consistency, and transparency. Performance Tracking : Develop KPIs and metrics to track the effectiveness of pricing strategies, conducting regular performance reviews and making data-driven recommendations for optimization. Team Leadership : Lead, mentor, and develop a team of pricing professionals, fostering a culture of innovation, collaboration, and continuous improvement. We'd love to hear from people with: Master's degree in Business Administration, Marketing, Economics, or related field. 5+ years of experience in pricing strategy, revenue management, or related roles within the retail or hospitality industry, preferably in the food and beverage sector. Strong analytical skills with proficiency in pricing analytics, financial modeling, and data visualization tools. Excellent communication and collaboration skills, with the ability to influence stakeholders and build consensus across teams. Creative thinker with a customer-centric mindset, capable of translating insights into actionable pricing strategies. Leadership experience, including the ability to inspire and develop a high-performing team in a fast-paced environment. As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire , sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.You will also have access to backup care and DACA reimbursement.Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to . If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week. Join us and inspire with every cup. Apply today! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at . Starbucks is an equal employment opportunity employer of all qualified individuals. Starbucks does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at
May 05, 2024
Full time
Job Description - director, Pricing Strategy (Remote - U.S.) () Job Number: director, Pricing Strategy (Remote - U.S.) ( Job Number: ) Job Posting Job Posting May 3, 2024 Job Posting End Date May 18, 2024 Location Location US-WA-Seattle-Starbucks Support Center Is this role eligible for remote or hybrid work? Yes-Remote Starbucks - Marketing Pay Range $151,200 - $267,000 annually Bonus Eligible Yes Now Brewing - director, Pricing Strategy (Remote - U.S.)! From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As the Director of Pricing, you will play a pivotal role in shaping the financial success and competitive positioning of Starbucks. You will lead a world class team of pricing professionals, data scientists, and economists and collaborate closely with cross-functional teams to develop and implement strategic pricing initiatives. Your insights and expertise will drive revenue growth, enhance profitability, and ensure alignment with our business objectives. As a director of pricing, you will Develop Pricing Strategies : Formulate comprehensive pricing strategies that maximize profitability while considering market dynamics, customer segmentation, and competitive landscape. Market Analysis : Conduct thorough market analysis to identify trends, opportunities, and threats, providing actionable insights to inform pricing decisions. Menu Price Optimization : Utilize advanced analytics and pricing models to optimize pricing structures, new product price recommendations, tests, and architecture strategy. Cross-functional Collaboration : Work closely with product, marketing, finance, and operations to align pricing strategies with business goals, product lifecycle stages, and go-to-market strategies. Competitive Intelligence : Monitor competitor pricing strategies and market positioning to anticipate changes and proactively adjust our pricing approach. Pricing Governance : Establish pricing governance frameworks, policies, and guidelines to ensure consistency, and transparency. Performance Tracking : Develop KPIs and metrics to track the effectiveness of pricing strategies, conducting regular performance reviews and making data-driven recommendations for optimization. Team Leadership : Lead, mentor, and develop a team of pricing professionals, fostering a culture of innovation, collaboration, and continuous improvement. We'd love to hear from people with: Master's degree in Business Administration, Marketing, Economics, or related field. 5+ years of experience in pricing strategy, revenue management, or related roles within the retail or hospitality industry, preferably in the food and beverage sector. Strong analytical skills with proficiency in pricing analytics, financial modeling, and data visualization tools. Excellent communication and collaboration skills, with the ability to influence stakeholders and build consensus across teams. Creative thinker with a customer-centric mindset, capable of translating insights into actionable pricing strategies. Leadership experience, including the ability to inspire and develop a high-performing team in a fast-paced environment. As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire , sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.You will also have access to backup care and DACA reimbursement.Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to . If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week. Join us and inspire with every cup. Apply today! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at . Starbucks is an equal employment opportunity employer of all qualified individuals. Starbucks does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at
Job Description Design and deliver the event of our guests' dreams! The Event Services Manager reports directly to the Director of Sales and Marketing and is responsible for the planning, execution and service of Catering & Event functions at Mayflower Inn & Spa. For pro-active direct sales, marketing, appointments, site inspections, on-site coordination and execution of all event and functions and works as a liaison to client and hotel to create unique and memorable experiences for our guests. The ideal candidate will have a strong entrepreneurial spirit who is innovative, results-driven with a desire to exceed customer expectations. Exceptional business acumen with attention to detail, forecast accuracy, budget preparation. Focused on revenue generation with differentiating strategies. A leader and active member of the team, handling high profile catering and events. Willing to roll-up their sleeves to make things happen. Position requires a schedule which matches client demand. Hours will flex based on event execution and site inspection requirements. It will be expected that the Event Services Manager is present to greet all clients in advance of events, check-in with them daily during on-site, and be present to review the final billing and conduct post-conference interviews. Weekends are mandatory when banquet or catering events are on the property. Also, when social function site inspections will need to be conducted over weekend periods. DUTIES AND RESPONSIBILITIES Supervision and overall responsibility of the Catering and Event Management function at Mayflower Inn & Spa. This includes but is not limited to the Menu and Event Proposals, Contracts, Banquet Event Orders, Catering Resumes, Daily Events Report, and Delphi Input Standards. Strong financial acumen with experience completing accurate forecasts. Establishing and executing an annual Strategic Plan and Financial Budget. Finalize the requirements of catering and group events while maximizing revenue potential through up-selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Supervise the execution of banquet events and corporate events at Mayflower Inn & Spa. Review all function space with banquet management. Ensure the satisfaction of the client at the outset of all events. Find solutions to the inevitable challenges and glitches that arise while groups are on the property and keep Executive Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate. Maintain knowledge of hotel facilities, capacities, and dimensions of meeting space and basic operational needs of all operating departments. Make timely and impromptu decisions, which balance the client's needs with the financial, safety and staffing goals of the hotel. Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Menu Tastings, and Planning Site Visits. Demonstrates professional and confident communication skills with clients and staff. Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests. Executes and supports the operational aspects of business booked (e.g. generating a proposal, writing contract, customer correspondence). Provide the highest quality of service to the customer at all times. Able to support the resort's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals. Attending all department and hotel meetings as necessary. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within the community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Closely following up on all business leads within a 24-hour response timeline to clients. BENEFITS Auberge Resorts is proud to support the needs of our team members and their families with a competitive and affordable benefits package including: Medical, Dental, Vision plans Flexible Spending Accounts Eligibility to enroll in our benefits is based on the applicable waiting period and employment status. Some benefits may require an employee contribution. The Plan documents supersede this description. Health Savings Account Basic Life and AD&D Team Member Stay Discounts Employee Assistance Program Tuition Reimbursement Task Force Opportunities Career Growth Voluntary plans: short- and long-term disability, additional life insurance coverage, accident, critical illness, hospital indemnity coverage, and legal insurance 401(k) program and receive a 4% match on employee contributions after one year.
May 05, 2024
Full time
Job Description Design and deliver the event of our guests' dreams! The Event Services Manager reports directly to the Director of Sales and Marketing and is responsible for the planning, execution and service of Catering & Event functions at Mayflower Inn & Spa. For pro-active direct sales, marketing, appointments, site inspections, on-site coordination and execution of all event and functions and works as a liaison to client and hotel to create unique and memorable experiences for our guests. The ideal candidate will have a strong entrepreneurial spirit who is innovative, results-driven with a desire to exceed customer expectations. Exceptional business acumen with attention to detail, forecast accuracy, budget preparation. Focused on revenue generation with differentiating strategies. A leader and active member of the team, handling high profile catering and events. Willing to roll-up their sleeves to make things happen. Position requires a schedule which matches client demand. Hours will flex based on event execution and site inspection requirements. It will be expected that the Event Services Manager is present to greet all clients in advance of events, check-in with them daily during on-site, and be present to review the final billing and conduct post-conference interviews. Weekends are mandatory when banquet or catering events are on the property. Also, when social function site inspections will need to be conducted over weekend periods. DUTIES AND RESPONSIBILITIES Supervision and overall responsibility of the Catering and Event Management function at Mayflower Inn & Spa. This includes but is not limited to the Menu and Event Proposals, Contracts, Banquet Event Orders, Catering Resumes, Daily Events Report, and Delphi Input Standards. Strong financial acumen with experience completing accurate forecasts. Establishing and executing an annual Strategic Plan and Financial Budget. Finalize the requirements of catering and group events while maximizing revenue potential through up-selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Supervise the execution of banquet events and corporate events at Mayflower Inn & Spa. Review all function space with banquet management. Ensure the satisfaction of the client at the outset of all events. Find solutions to the inevitable challenges and glitches that arise while groups are on the property and keep Executive Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate. Maintain knowledge of hotel facilities, capacities, and dimensions of meeting space and basic operational needs of all operating departments. Make timely and impromptu decisions, which balance the client's needs with the financial, safety and staffing goals of the hotel. Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Menu Tastings, and Planning Site Visits. Demonstrates professional and confident communication skills with clients and staff. Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests. Executes and supports the operational aspects of business booked (e.g. generating a proposal, writing contract, customer correspondence). Provide the highest quality of service to the customer at all times. Able to support the resort's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals. Attending all department and hotel meetings as necessary. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within the community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Closely following up on all business leads within a 24-hour response timeline to clients. BENEFITS Auberge Resorts is proud to support the needs of our team members and their families with a competitive and affordable benefits package including: Medical, Dental, Vision plans Flexible Spending Accounts Eligibility to enroll in our benefits is based on the applicable waiting period and employment status. Some benefits may require an employee contribution. The Plan documents supersede this description. Health Savings Account Basic Life and AD&D Team Member Stay Discounts Employee Assistance Program Tuition Reimbursement Task Force Opportunities Career Growth Voluntary plans: short- and long-term disability, additional life insurance coverage, accident, critical illness, hospital indemnity coverage, and legal insurance 401(k) program and receive a 4% match on employee contributions after one year.
At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience. We are currently hiring Hosts for our Retail and Experience team at Peller Estates Winery. Peller Estates Winery is part of the APL family and is a proudly Canadian winery crafting quality wines from the heart of Ontario's Niagara Peninsula - a must do destination! Our vision is to create a culture of sharing great wine and food with the people that you care about. If you are passionate about creating moments that blend wine and food and family and friends into one completely immersive experience, then you won't want to miss the opportunity to be a part of the team! We are interviewing and making offers for jobs starting April or May - this person will work a variety of shifts including greeting guest outdoors, indoors for functions and events and around the property as needed. Apply early! the offer • Competitive hourly rate plus the potential to earn up to $7-$10/hour with gratuities! • Part-time and Full-time opportunities during peak season • Employee gift card to be used on products, restaurant, or experiences • Incentives based on wine clubs sold • Best in class wine, beer and whisky education program • Access to our Employees Assistance Program, Learning Library and Development Seminars the role • Organize and maintain Open Tables reservations and function binder. • Ensure that all information regarding the restaurant and winery as a whole is updated and accurate. • Responsible for upkeep of all menus and bill folders and that these items are in perfect condition at all times. • The retail lists, comment cards, property brochures, Wine Club benefit must be stocked and up to date at all times. • Maximize revenues per guest transaction (including up-selling) via a solid understanding of: • property wines / property spirits / accessories / experiences / Wine Club membership benefits / events • all Estate Wine Group properties and Andrew Peller Limited Wine Shop locations the requirements • Demonstrated Guest/Customer service excellence focus • Ability to recognize when guests and team members would benefit from support and assistance; contributing to others' initiatives without having to be asked • Smart Serve certification (you can get this online in less than 4 hours if you don't have it!) We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted. Accommodation: Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email Equal Opportunity Employment: At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
May 05, 2024
Full time
At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience. We are currently hiring Hosts for our Retail and Experience team at Peller Estates Winery. Peller Estates Winery is part of the APL family and is a proudly Canadian winery crafting quality wines from the heart of Ontario's Niagara Peninsula - a must do destination! Our vision is to create a culture of sharing great wine and food with the people that you care about. If you are passionate about creating moments that blend wine and food and family and friends into one completely immersive experience, then you won't want to miss the opportunity to be a part of the team! We are interviewing and making offers for jobs starting April or May - this person will work a variety of shifts including greeting guest outdoors, indoors for functions and events and around the property as needed. Apply early! the offer • Competitive hourly rate plus the potential to earn up to $7-$10/hour with gratuities! • Part-time and Full-time opportunities during peak season • Employee gift card to be used on products, restaurant, or experiences • Incentives based on wine clubs sold • Best in class wine, beer and whisky education program • Access to our Employees Assistance Program, Learning Library and Development Seminars the role • Organize and maintain Open Tables reservations and function binder. • Ensure that all information regarding the restaurant and winery as a whole is updated and accurate. • Responsible for upkeep of all menus and bill folders and that these items are in perfect condition at all times. • The retail lists, comment cards, property brochures, Wine Club benefit must be stocked and up to date at all times. • Maximize revenues per guest transaction (including up-selling) via a solid understanding of: • property wines / property spirits / accessories / experiences / Wine Club membership benefits / events • all Estate Wine Group properties and Andrew Peller Limited Wine Shop locations the requirements • Demonstrated Guest/Customer service excellence focus • Ability to recognize when guests and team members would benefit from support and assistance; contributing to others' initiatives without having to be asked • Smart Serve certification (you can get this online in less than 4 hours if you don't have it!) We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted. Accommodation: Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email Equal Opportunity Employment: At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PI74cfd6b6d6ec-9064
May 05, 2024
Full time
Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PI74cfd6b6d6ec-9064
Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PIdd080ff5efe2-9067
May 04, 2024
Full time
Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PIdd080ff5efe2-9067
Job Description Job Description Description: Relief Chef Manager Philadelphia - New Jersey Full-Time Benefits Eligible Wage: $30.00 per hour The Relief Chef Manager will work in units assigned by their supervisor. This position is responsible for assisting and managing food service at a given location. This is a full time position requiring 100% travel with mileage reimbursement. Qualified candidates must have a valid driver's license and their own vehicle. The purpose of this role is to serve the entire district assuming all responsibilities of a Chef Manager to include the management of staff, menu development, purchasing, receiving, daily administrative and marketing tasks, cash handling, customer service and catering. The Chef will have a strong focus on scratch menus, will have seasonal food knowledge and will prepare high-quality, fresh menu options. Brock & Company, Inc. is the premier provider of contract food management to corporations and private and independent schools throughout the Mid-Atlantic and New England regions. We aim to deliver outstanding quality food services exceeding our clients' expectations every day. With an extensive array of clients, Brock has a formula for success that is simple. We focus on top quality products combined with people who have a passion for food and service. Brock provides a family-owned, corporate supported, financially sound organization that is committed to our clients and associates and is always striving for excellence. As a member of the Brock team, you will experience a work schedule that allows for a quality of life. Our food programs are dynamic, the menus cutting edge and creative. We welcome your input to implement, problem-solve, and help drive these programs to success. You can influence the outcome, and we will give you the tools to be successful. Our progressive culinary programs have made significant improvements in the daily work lives of our customers and clients by providing healthy, nutritious menus at all meals. Brock's ongoing commitment to philanthropy improves our own lives. Just ask, and we will gladly share details of our social responsibility programs and partnerships. Qualifications Culinary degree or certification preferred 5 - 8 years of experience in corporate dining or high end catering. 3 5 years of culinary staff training and development background Experience with various culinary programs and a focus on scratch cooking ServSafe Certification/Allergen Awareness certification required Communicate clearly, professionally and effectively Must be able to stand for extended periods of time. Adhere to client and company protocols related to COVID-19 workplace safety and sanitation standards. Lifting and moving of food, food containers and other non-food items weighing 35 pounds from floor position to no higher than one's own height. Must be able to travel 100% of the time Must provide own transportation and possess valid driver's license Responsibilities Produce highest quality scratch cooking with emphasis on current trends and international cuisines Manage ordering, inventory, cash handling and reporting Organize and execute all foods for service for all meal periods Manage and train kitchen staff/delegate tasks/problem solve as needed Create positive team environment Incorporate sustainable practices into daily activities Implement and maintain HACCP standards Keep a clean and safe work environment Benefits Available for Full-Time Employees Medical, Dental & Vision Paid Time Off 401K Plan with Company Match Life & AD & D Insurance Short & Long-Term Disability Equal Opportunity Employer - M/F/D/V Benefits Eligible Uniforms and Meals Provided Please respond with resume or letter of intent. PM21 Requirements: PIcc2f-0490
May 04, 2024
Full time
Job Description Job Description Description: Relief Chef Manager Philadelphia - New Jersey Full-Time Benefits Eligible Wage: $30.00 per hour The Relief Chef Manager will work in units assigned by their supervisor. This position is responsible for assisting and managing food service at a given location. This is a full time position requiring 100% travel with mileage reimbursement. Qualified candidates must have a valid driver's license and their own vehicle. The purpose of this role is to serve the entire district assuming all responsibilities of a Chef Manager to include the management of staff, menu development, purchasing, receiving, daily administrative and marketing tasks, cash handling, customer service and catering. The Chef will have a strong focus on scratch menus, will have seasonal food knowledge and will prepare high-quality, fresh menu options. Brock & Company, Inc. is the premier provider of contract food management to corporations and private and independent schools throughout the Mid-Atlantic and New England regions. We aim to deliver outstanding quality food services exceeding our clients' expectations every day. With an extensive array of clients, Brock has a formula for success that is simple. We focus on top quality products combined with people who have a passion for food and service. Brock provides a family-owned, corporate supported, financially sound organization that is committed to our clients and associates and is always striving for excellence. As a member of the Brock team, you will experience a work schedule that allows for a quality of life. Our food programs are dynamic, the menus cutting edge and creative. We welcome your input to implement, problem-solve, and help drive these programs to success. You can influence the outcome, and we will give you the tools to be successful. Our progressive culinary programs have made significant improvements in the daily work lives of our customers and clients by providing healthy, nutritious menus at all meals. Brock's ongoing commitment to philanthropy improves our own lives. Just ask, and we will gladly share details of our social responsibility programs and partnerships. Qualifications Culinary degree or certification preferred 5 - 8 years of experience in corporate dining or high end catering. 3 5 years of culinary staff training and development background Experience with various culinary programs and a focus on scratch cooking ServSafe Certification/Allergen Awareness certification required Communicate clearly, professionally and effectively Must be able to stand for extended periods of time. Adhere to client and company protocols related to COVID-19 workplace safety and sanitation standards. Lifting and moving of food, food containers and other non-food items weighing 35 pounds from floor position to no higher than one's own height. Must be able to travel 100% of the time Must provide own transportation and possess valid driver's license Responsibilities Produce highest quality scratch cooking with emphasis on current trends and international cuisines Manage ordering, inventory, cash handling and reporting Organize and execute all foods for service for all meal periods Manage and train kitchen staff/delegate tasks/problem solve as needed Create positive team environment Incorporate sustainable practices into daily activities Implement and maintain HACCP standards Keep a clean and safe work environment Benefits Available for Full-Time Employees Medical, Dental & Vision Paid Time Off 401K Plan with Company Match Life & AD & D Insurance Short & Long-Term Disability Equal Opportunity Employer - M/F/D/V Benefits Eligible Uniforms and Meals Provided Please respond with resume or letter of intent. PM21 Requirements: PIcc2f-0490
Job Description Job Description Title: Meeting & Event Manager Position Purpose: Responsible for the logistical planning and execution of all Customer and Partner Services events, Partnership Education and Network events such as: the Annual Partnership Meeting, the Rose Awards Ceremony, Hometown Tourist Day, Celebrate Services Day, Attendance Builders, and Services sponsored. This position will also plan and execute ancillary events related to the Customer and Partners Services department. Benefits: Visit Detroit offers a selection of benefits designed with your health and financial wellbeing in mind. We review our benefit programs each year to ensure we consider the best combination of benefit coverage, network access and affordability for employees. In addition to health and welfare benefits, we have 11 paid company holidays per year, plus 1 floating holiday and opportunities to earn additional time off by referring new employees. Paid Time Off allotment for new hires (Sick, Personal and Vacation Combined), is 17 days per year. This is prorated based on full months projected to work in the calendar year. We also provide up to 4 percent 401(k) matching contributions after a minimum 6 month waiting period, 100% vesting upon entry. We also pay for parking in a covered parking structure just across the street. Preferred Qualifications: 7+ years of event planning experience. Hospitality industry experience and CMP designation. Minimum Qualifications: Bachelor's degree, preferably in Hospitality, business, or related field or equivalent experience 5 - 7 years of experience in event planning. Experience supervising the work of contracted service firms. Intermediate to advanced skills in computer software. Proficiency in MS Office programs, including Outlook, Excel, PowerPoint, and Canva. Valid, unrestricted Michigan driver s license. Major Job Dimensions: Work with the Vice President, Customer and Partner Service, Partner Services team, and Convention Services Manager to establish and execute all events associated with the C&P department. Determine and establish tactics, communicate to internal and external clients, and recommend the most effective tactics and plans to execute a successful event. Coordinate and evaluate the execution of designated events against stated goals, including establishing themes, managing the registration process, establishing timelines, contracting with vendors, supervising execution, and conducting follow-up with participants to track customer satisfaction and identify improvement areas. Work with clients to plan, organize, and execute promised hosted events in Detroit/Metro-Detroit region. Develop seamless working relationships with the Marketing, Communication, and Sales departments to execute successful events. Negotiate contracts for events with suppliers and vendors. Maintain the budgets/reports for all assigned events with the project owner. Track costs and stay within the established budgets process payments for events: In collaboration with finance team as needed. Plan pre-event meetings with participating staff to review events, roles, and responsibilities. Plan post-event meetings with participating staff to discuss successes and lessons learned. Conduct site visits to venues for planning purposes Effectively manage the volunteer workforce for events Work with the Marketing Department on design elements, event signage, and other graphics/materials to ensure critical marketing messages are consistent with the Visit Detroit brand. Integrate consistent brand identity messages in all events and programs. Work with event suppliers, as needed, in various markets and interact with clients when confirming travel and accommodation plans. Committed to partnering with Visit Detroit in embedding diversity, equity, and inclusion into company culture and operations, and actively contributing to creating a welcoming and inclusive environment for all employees and stakeholders. Additional Responsibilities: Solicit discounts and complimentary resources from partner companies to deliver the best quality events at the lowest possible cost. Suggest themes, copy, and graphic treatments for event marketing materials, including invitations, signs, gifts, etc. Establish positive relationships with partners and other vendors. Knowledge, Skills, Abilities and Other Characteristics Required: Knowledge of function space capabilities, capacities, and set-up procedures. Ability to establish planning and execution timelines, as well as itineraries, within a pre-determined schedule. Ability to develop creative themes and effectively communicate them to others. Ability to speak well before groups and direct group activity. Ability to work independently, as needed. Ability to travel occasionally. Willingness and ability to work early mornings, evenings, weekends and occasionally holidays as required. Ability to perform essential functions that typically involved reading text on a video display monitor and using a keyboard for extended periods. Excellent communication skills including the ability to clearly express thoughts, ideas, and concepts, verbally and in writing, in the English language. Skilled in organizing, prioritizing, and analyzing multiple assignments simultaneously. Ability to think and manage creatively in a fast-paced work environment. Ability to develop and maintain effective working relationships with supervisors, peers, colleagues, and external stakeholders. Maintains a positive and professional work attitude, appearance, and behavior even in the most demanding situation. Ability to work effectively in both remote and in-person work environment; proficient using video conferencing software and other remote work tools. Working Conditions and Physical Requirements: Office work involves extended periods of sitting or working at a desk and/or utilizing repetitive typing motions on a computer or laptop. Ability to perform extensive standing and/or walking for work-related assignments and events. Occasional travel requirements as related to business needs. Ability to lift push, and or carry up to 40lbs. occasionally The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements and does not imply a contract. PI9280fb9acf39-7730
May 04, 2024
Full time
Job Description Job Description Title: Meeting & Event Manager Position Purpose: Responsible for the logistical planning and execution of all Customer and Partner Services events, Partnership Education and Network events such as: the Annual Partnership Meeting, the Rose Awards Ceremony, Hometown Tourist Day, Celebrate Services Day, Attendance Builders, and Services sponsored. This position will also plan and execute ancillary events related to the Customer and Partners Services department. Benefits: Visit Detroit offers a selection of benefits designed with your health and financial wellbeing in mind. We review our benefit programs each year to ensure we consider the best combination of benefit coverage, network access and affordability for employees. In addition to health and welfare benefits, we have 11 paid company holidays per year, plus 1 floating holiday and opportunities to earn additional time off by referring new employees. Paid Time Off allotment for new hires (Sick, Personal and Vacation Combined), is 17 days per year. This is prorated based on full months projected to work in the calendar year. We also provide up to 4 percent 401(k) matching contributions after a minimum 6 month waiting period, 100% vesting upon entry. We also pay for parking in a covered parking structure just across the street. Preferred Qualifications: 7+ years of event planning experience. Hospitality industry experience and CMP designation. Minimum Qualifications: Bachelor's degree, preferably in Hospitality, business, or related field or equivalent experience 5 - 7 years of experience in event planning. Experience supervising the work of contracted service firms. Intermediate to advanced skills in computer software. Proficiency in MS Office programs, including Outlook, Excel, PowerPoint, and Canva. Valid, unrestricted Michigan driver s license. Major Job Dimensions: Work with the Vice President, Customer and Partner Service, Partner Services team, and Convention Services Manager to establish and execute all events associated with the C&P department. Determine and establish tactics, communicate to internal and external clients, and recommend the most effective tactics and plans to execute a successful event. Coordinate and evaluate the execution of designated events against stated goals, including establishing themes, managing the registration process, establishing timelines, contracting with vendors, supervising execution, and conducting follow-up with participants to track customer satisfaction and identify improvement areas. Work with clients to plan, organize, and execute promised hosted events in Detroit/Metro-Detroit region. Develop seamless working relationships with the Marketing, Communication, and Sales departments to execute successful events. Negotiate contracts for events with suppliers and vendors. Maintain the budgets/reports for all assigned events with the project owner. Track costs and stay within the established budgets process payments for events: In collaboration with finance team as needed. Plan pre-event meetings with participating staff to review events, roles, and responsibilities. Plan post-event meetings with participating staff to discuss successes and lessons learned. Conduct site visits to venues for planning purposes Effectively manage the volunteer workforce for events Work with the Marketing Department on design elements, event signage, and other graphics/materials to ensure critical marketing messages are consistent with the Visit Detroit brand. Integrate consistent brand identity messages in all events and programs. Work with event suppliers, as needed, in various markets and interact with clients when confirming travel and accommodation plans. Committed to partnering with Visit Detroit in embedding diversity, equity, and inclusion into company culture and operations, and actively contributing to creating a welcoming and inclusive environment for all employees and stakeholders. Additional Responsibilities: Solicit discounts and complimentary resources from partner companies to deliver the best quality events at the lowest possible cost. Suggest themes, copy, and graphic treatments for event marketing materials, including invitations, signs, gifts, etc. Establish positive relationships with partners and other vendors. Knowledge, Skills, Abilities and Other Characteristics Required: Knowledge of function space capabilities, capacities, and set-up procedures. Ability to establish planning and execution timelines, as well as itineraries, within a pre-determined schedule. Ability to develop creative themes and effectively communicate them to others. Ability to speak well before groups and direct group activity. Ability to work independently, as needed. Ability to travel occasionally. Willingness and ability to work early mornings, evenings, weekends and occasionally holidays as required. Ability to perform essential functions that typically involved reading text on a video display monitor and using a keyboard for extended periods. Excellent communication skills including the ability to clearly express thoughts, ideas, and concepts, verbally and in writing, in the English language. Skilled in organizing, prioritizing, and analyzing multiple assignments simultaneously. Ability to think and manage creatively in a fast-paced work environment. Ability to develop and maintain effective working relationships with supervisors, peers, colleagues, and external stakeholders. Maintains a positive and professional work attitude, appearance, and behavior even in the most demanding situation. Ability to work effectively in both remote and in-person work environment; proficient using video conferencing software and other remote work tools. Working Conditions and Physical Requirements: Office work involves extended periods of sitting or working at a desk and/or utilizing repetitive typing motions on a computer or laptop. Ability to perform extensive standing and/or walking for work-related assignments and events. Occasional travel requirements as related to business needs. Ability to lift push, and or carry up to 40lbs. occasionally The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements and does not imply a contract. PI9280fb9acf39-7730
Job Description Job Description The General Manager (GM) of The Lod Cook Hotel will provide leadership and strategic planning to all hotel departments in support of The Cook Hotel's mission, maximize operations and guest satisfaction. The General Manager works closely with LSU Alumni Association (LSUAA) Executive management team and Board of Managers. The GM is responsible for managing the hotel team and overall hotel targets to deliver an excellent guest experience while maximizing hotel revenue and occupancy. The GM also oversees the annual budget for conference rental services within the alumni center. The General Manager is accountable for donor engagement to ensure that new donors are pursued once a donor room naming contract expires for The Cook Hotel. ESSENTIAL FUNCTIONS: Carries out leadership and management responsibilities for assigned staff; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting annual appraisal performance meetings; rewarding and coaching employees; addressing complaints and solving problems. Supervises and manages hotel staff across departments: sales, administrative, front desk, housekeeping, maintenance, and conference rental services to ensure full compliance of hotel operating policies, procedures, and service standards. Prepares and manages hotel budget; manages on-going profitability of the hotel, ensuring revenue, occupancy, and guest satisfaction targets are met/exceeded; delivers hotel budget goals and set other short and long-term strategic goals for hotel; develops improvement plans and carries out costs savings. Actively pursues new business opportunities in the community and develops new member relationships; participates in community activities, events, and functions to further the mission of LSUAA and increases revenue at The Cook Hotel. Oversees Lod Cook Alumni Center's conference rental services department to maximize alumni center rental revenue and deliver an excellent guest experience. Analyzes and acts on solutions to improve revenue management & forecast utilizing data from marketing and Opera hotel system. Serves as sales agent and customer-relations specialist for group and special VIP reservations including the President's Office, Board of Supervisors, etc. Coordinates occupational, food and beverage, and alcohol server licensing with CFO for hotel. Responsible for managing Room Donor records, assisting with donations, and corresponding with donors and contributors for development purposes within LSUAA. Interacts on behalf of the hotel with the main hospitality and tourism associations (LTPA, BRLA, Visit BR) and takes advantage of their resources to enhance property's placement in the community. Directs purchasing and inventory management for hotel operations. Works with IT company to oversee IT and telephone resources, maintaining services and connections for the hotel operating system, telephone system, internet Service, and cable TV/satellite music interfaces. Works with marketing to maximize the effectiveness of the hotel's advertising program. Responsibilities include Manager on Duty (MOD) or Call (MOC) scheduling and serving as one of the team managers rotating through weekend duty in-house, as needed for special events. Performs other duties and tasks as may be assigned from time to time by the Supervisor. MINIMUM QUALIFICATIONS Bachelor's degree in management, operations, hospitality, business or a related curriculum preferred or equivalent work experience. 10 years related hospitality experience in senior management role/Experience as a General Manager. Flexible schedule with the ability to work nights, weekends, holidays; overtime can be expected August-November. KNOWLEDGE, SKILLS, AND ABILITIES Strong computer skills with advanced knowledge of the Microsoft Office Suite and Opera software. Exceptional project and personnel management skills. Excellent ability to multi-task and prioritize in a busy, fast-paced environment. Strong teamwork, communication (written and oral) and interpersonal skills. Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information. Must exercise sound judgment and problem solving. Benefits In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits. 401(k) Dental insurance Health Insurance Life insurance Paid time off Vision Insurance PIdae8687a5-
May 04, 2024
Full time
Job Description Job Description The General Manager (GM) of The Lod Cook Hotel will provide leadership and strategic planning to all hotel departments in support of The Cook Hotel's mission, maximize operations and guest satisfaction. The General Manager works closely with LSU Alumni Association (LSUAA) Executive management team and Board of Managers. The GM is responsible for managing the hotel team and overall hotel targets to deliver an excellent guest experience while maximizing hotel revenue and occupancy. The GM also oversees the annual budget for conference rental services within the alumni center. The General Manager is accountable for donor engagement to ensure that new donors are pursued once a donor room naming contract expires for The Cook Hotel. ESSENTIAL FUNCTIONS: Carries out leadership and management responsibilities for assigned staff; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting annual appraisal performance meetings; rewarding and coaching employees; addressing complaints and solving problems. Supervises and manages hotel staff across departments: sales, administrative, front desk, housekeeping, maintenance, and conference rental services to ensure full compliance of hotel operating policies, procedures, and service standards. Prepares and manages hotel budget; manages on-going profitability of the hotel, ensuring revenue, occupancy, and guest satisfaction targets are met/exceeded; delivers hotel budget goals and set other short and long-term strategic goals for hotel; develops improvement plans and carries out costs savings. Actively pursues new business opportunities in the community and develops new member relationships; participates in community activities, events, and functions to further the mission of LSUAA and increases revenue at The Cook Hotel. Oversees Lod Cook Alumni Center's conference rental services department to maximize alumni center rental revenue and deliver an excellent guest experience. Analyzes and acts on solutions to improve revenue management & forecast utilizing data from marketing and Opera hotel system. Serves as sales agent and customer-relations specialist for group and special VIP reservations including the President's Office, Board of Supervisors, etc. Coordinates occupational, food and beverage, and alcohol server licensing with CFO for hotel. Responsible for managing Room Donor records, assisting with donations, and corresponding with donors and contributors for development purposes within LSUAA. Interacts on behalf of the hotel with the main hospitality and tourism associations (LTPA, BRLA, Visit BR) and takes advantage of their resources to enhance property's placement in the community. Directs purchasing and inventory management for hotel operations. Works with IT company to oversee IT and telephone resources, maintaining services and connections for the hotel operating system, telephone system, internet Service, and cable TV/satellite music interfaces. Works with marketing to maximize the effectiveness of the hotel's advertising program. Responsibilities include Manager on Duty (MOD) or Call (MOC) scheduling and serving as one of the team managers rotating through weekend duty in-house, as needed for special events. Performs other duties and tasks as may be assigned from time to time by the Supervisor. MINIMUM QUALIFICATIONS Bachelor's degree in management, operations, hospitality, business or a related curriculum preferred or equivalent work experience. 10 years related hospitality experience in senior management role/Experience as a General Manager. Flexible schedule with the ability to work nights, weekends, holidays; overtime can be expected August-November. KNOWLEDGE, SKILLS, AND ABILITIES Strong computer skills with advanced knowledge of the Microsoft Office Suite and Opera software. Exceptional project and personnel management skills. Excellent ability to multi-task and prioritize in a busy, fast-paced environment. Strong teamwork, communication (written and oral) and interpersonal skills. Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information. Must exercise sound judgment and problem solving. Benefits In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits. 401(k) Dental insurance Health Insurance Life insurance Paid time off Vision Insurance PIdae8687a5-
Description: Relief Chef Manager Philadelphia - New Jersey Full-Time Benefits Eligible Wage: $30.00 per hour The Relief Chef Manager will work in units assigned by their supervisor. This position is responsible for assisting and managing food service at a given location. This is a full - time position requiring 100% travel with mileage reimbursement. Qualified candidates must have a valid driver's license and their own vehicle. The purpose of this role is to serve the entire district assuming all responsibilities of a Chef Manager to include the management of staff, menu development, purchasing, receiving, daily administrative and marketing tasks, cash handling, customer service and catering. The Chef will have a strong focus on scratch menus, will have seasonal food knowledge and will prepare high-quality, fresh menu options. Brock & Company, Inc. is the premier provider of contract food management to corporations and private and independent schools throughout the Mid-Atlantic and New England regions. We aim to deliver outstanding quality food services exceeding our clients' expectations every day. With an extensive array of clients, Brock has a formula for success that is simple. We focus on top quality products combined with people who have a passion for food and service. Brock provides a family-owned, corporate supported, financially sound organization that is committed to our clients and associates and is always striving for excellence. As a member of the Brock team, you will experience a work schedule that allows for a quality of life. Our food programs are dynamic, the menus cutting edge and creative. We welcome your input to implement, problem-solve, and help drive these programs to success. You can influence the outcome, and we will give you the tools to be successful. Our progressive culinary programs have made significant improvements in the daily work lives of our customers and clients by providing healthy, nutritious menus at all meals. Brock's ongoing commitment to philanthropy improves our own lives. Just ask, and we will gladly share details of our social responsibility programs and partnerships. Qualifications Culinary degree or certification preferred 5 - 8 years of experience in corporate dining or high end catering. 3 - 5 years of culinary staff training and development background Experience with various culinary programs and a focus on scratch cooking ServSafe Certification/Allergen Awareness certification required Communicate clearly, professionally and effectively Must be able to stand for extended periods of time. Adhere to client and company protocols related to COVID-19 workplace safety and sanitation standards. Lifting and moving of food, food containers and other non-food items weighing 35 pounds from floor position to no higher than one's own height. Must be able to travel 100% of the time Must provide own transportation and possess valid driver's license Responsibilities Produce highest quality scratch cooking with emphasis on current trends and international cuisines Manage ordering, inventory, cash handling and reporting Organize and execute all foods for service for all meal periods Manage and train kitchen staff/delegate tasks/problem solve as needed Create positive team environment Incorporate sustainable practices into daily activities Implement and maintain HACCP standards Keep a clean and safe work environment Benefits Available for Full-Time Employees Medical, Dental & Vision Paid Time Off 401K Plan with Company Match Life & AD & D Insurance Short & Long-Term Disability Equal Opportunity Employer - M/F/D/V Benefits Eligible Uniforms and Meals Provided Please respond with resume or letter of intent. PM21 Requirements: PIbdfa5b91526a-0490
May 04, 2024
Full time
Description: Relief Chef Manager Philadelphia - New Jersey Full-Time Benefits Eligible Wage: $30.00 per hour The Relief Chef Manager will work in units assigned by their supervisor. This position is responsible for assisting and managing food service at a given location. This is a full - time position requiring 100% travel with mileage reimbursement. Qualified candidates must have a valid driver's license and their own vehicle. The purpose of this role is to serve the entire district assuming all responsibilities of a Chef Manager to include the management of staff, menu development, purchasing, receiving, daily administrative and marketing tasks, cash handling, customer service and catering. The Chef will have a strong focus on scratch menus, will have seasonal food knowledge and will prepare high-quality, fresh menu options. Brock & Company, Inc. is the premier provider of contract food management to corporations and private and independent schools throughout the Mid-Atlantic and New England regions. We aim to deliver outstanding quality food services exceeding our clients' expectations every day. With an extensive array of clients, Brock has a formula for success that is simple. We focus on top quality products combined with people who have a passion for food and service. Brock provides a family-owned, corporate supported, financially sound organization that is committed to our clients and associates and is always striving for excellence. As a member of the Brock team, you will experience a work schedule that allows for a quality of life. Our food programs are dynamic, the menus cutting edge and creative. We welcome your input to implement, problem-solve, and help drive these programs to success. You can influence the outcome, and we will give you the tools to be successful. Our progressive culinary programs have made significant improvements in the daily work lives of our customers and clients by providing healthy, nutritious menus at all meals. Brock's ongoing commitment to philanthropy improves our own lives. Just ask, and we will gladly share details of our social responsibility programs and partnerships. Qualifications Culinary degree or certification preferred 5 - 8 years of experience in corporate dining or high end catering. 3 - 5 years of culinary staff training and development background Experience with various culinary programs and a focus on scratch cooking ServSafe Certification/Allergen Awareness certification required Communicate clearly, professionally and effectively Must be able to stand for extended periods of time. Adhere to client and company protocols related to COVID-19 workplace safety and sanitation standards. Lifting and moving of food, food containers and other non-food items weighing 35 pounds from floor position to no higher than one's own height. Must be able to travel 100% of the time Must provide own transportation and possess valid driver's license Responsibilities Produce highest quality scratch cooking with emphasis on current trends and international cuisines Manage ordering, inventory, cash handling and reporting Organize and execute all foods for service for all meal periods Manage and train kitchen staff/delegate tasks/problem solve as needed Create positive team environment Incorporate sustainable practices into daily activities Implement and maintain HACCP standards Keep a clean and safe work environment Benefits Available for Full-Time Employees Medical, Dental & Vision Paid Time Off 401K Plan with Company Match Life & AD & D Insurance Short & Long-Term Disability Equal Opportunity Employer - M/F/D/V Benefits Eligible Uniforms and Meals Provided Please respond with resume or letter of intent. PM21 Requirements: PIbdfa5b91526a-0490
Title: Meeting & Event Manager Position Purpose: Responsible for the logistical planning and execution of all Customer and Partner Services events, Partnership Education and Network events such as: the Annual Partnership Meeting, the Rose Awards Ceremony, Hometown Tourist Day, Celebrate Services Day, Attendance Builders, and Services sponsored. This position will also plan and execute ancillary events related to the Customer and Partners Services department. Benefits: Visit Detroit offers a selection of benefits designed with your health and financial wellbeing in mind. We review our benefit programs each year to ensure we consider the best combination of benefit coverage, network access and affordability for employees. In addition to health and welfare benefits, we have 11 paid company holidays per year, plus 1 floating holiday and opportunities to earn additional time off by referring new employees. Paid Time Off allotment for new hires (Sick, Personal and Vacation Combined), is 17 days per year. This is prorated based on full months projected to work in the calendar year. We also provide up to 4 percent 401(k) matching contributions after a minimum 6 month waiting period, 100% vesting upon entry. We also pay for parking in a covered parking structure just across the street. Preferred Qualifications: 7+ years of event planning experience. Hospitality industry experience and CMP designation. Minimum Qualifications: Bachelor's degree, preferably in Hospitality, business, or related field or equivalent experience 5 - 7 years of experience in event planning. Experience supervising the work of contracted service firms. Intermediate to advanced skills in computer software. Proficiency in MS Office programs, including Outlook, Excel, PowerPoint, and Canva. Valid, unrestricted Michigan driver's license. Major Job Dimensions: Work with the Vice President, Customer and Partner Service, Partner Services team, and Convention Services Manager to establish and execute all events associated with the C&P department. Determine and establish tactics, communicate to internal and external clients, and recommend the most effective tactics and plans to execute a successful event. Coordinate and evaluate the execution of designated events against stated goals, including establishing themes, managing the registration process, establishing timelines, contracting with vendors, supervising execution, and conducting follow-up with participants to track customer satisfaction and identify improvement areas. Work with clients to plan, organize, and execute promised hosted events in Detroit/Metro-Detroit region. Develop seamless working relationships with the Marketing, Communication, and Sales departments to execute successful events. Negotiate contracts for events with suppliers and vendors. Maintain the budgets/reports for all assigned events with the project owner. Track costs and stay within the established budgets-process payments for events: In collaboration with finance team as needed. Plan pre-event meetings with participating staff to review events, roles, and responsibilities. Plan post-event meetings with participating staff to discuss successes and lessons learned. Conduct site visits to venues for planning purposes Effectively manage the volunteer workforce for events Work with the Marketing Department on design elements, event signage, and other graphics/materials to ensure critical marketing messages are consistent with the Visit Detroit brand. Integrate consistent brand identity messages in all events and programs. Work with event suppliers, as needed, in various markets and interact with clients when confirming travel and accommodation plans. Committed to partnering with Visit Detroit in embedding diversity, equity, and inclusion into company culture and operations, and actively contributing to creating a welcoming and inclusive environment for all employees and stakeholders. Additional Responsibilities: Solicit discounts and complimentary resources from partner companies to deliver the best quality events at the lowest possible cost. Suggest themes, copy, and graphic treatments for event marketing materials, including invitations, signs, gifts, etc. Establish positive relationships with partners and other vendors. Knowledge, Skills, Abilities and Other Characteristics Required: Knowledge of function space capabilities, capacities, and set-up procedures. Ability to establish planning and execution timelines, as well as itineraries, within a pre-determined schedule. Ability to develop creative themes and effectively communicate them to others. Ability to speak well before groups and direct group activity. Ability to work independently, as needed. Ability to travel occasionally. Willingness and ability to work early mornings, evenings, weekends and occasionally holidays as required. Ability to perform essential functions that typically involved reading text on a video display monitor and using a keyboard for extended periods. Excellent communication skills including the ability to clearly express thoughts, ideas, and concepts, verbally and in writing, in the English language. Skilled in organizing, prioritizing, and analyzing multiple assignments simultaneously. Ability to think and manage creatively in a fast-paced work environment. Ability to develop and maintain effective working relationships with supervisors, peers, colleagues, and external stakeholders. Maintains a positive and professional work attitude, appearance, and behavior even in the most demanding situation. Ability to work effectively in both remote and in-person work environment; proficient using video conferencing software and other remote work tools. Working Conditions and Physical Requirements: Office work involves extended periods of sitting or working at a desk and/or utilizing repetitive typing motions on a computer or laptop. Ability to perform extensive standing and/or walking for work-related assignments and events. Occasional travel requirements as related to business needs. Ability to lift push, and or carry up to 40lbs. occasionally The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements and does not imply a contract. PI304fe96a60d9-7730
May 04, 2024
Full time
Title: Meeting & Event Manager Position Purpose: Responsible for the logistical planning and execution of all Customer and Partner Services events, Partnership Education and Network events such as: the Annual Partnership Meeting, the Rose Awards Ceremony, Hometown Tourist Day, Celebrate Services Day, Attendance Builders, and Services sponsored. This position will also plan and execute ancillary events related to the Customer and Partners Services department. Benefits: Visit Detroit offers a selection of benefits designed with your health and financial wellbeing in mind. We review our benefit programs each year to ensure we consider the best combination of benefit coverage, network access and affordability for employees. In addition to health and welfare benefits, we have 11 paid company holidays per year, plus 1 floating holiday and opportunities to earn additional time off by referring new employees. Paid Time Off allotment for new hires (Sick, Personal and Vacation Combined), is 17 days per year. This is prorated based on full months projected to work in the calendar year. We also provide up to 4 percent 401(k) matching contributions after a minimum 6 month waiting period, 100% vesting upon entry. We also pay for parking in a covered parking structure just across the street. Preferred Qualifications: 7+ years of event planning experience. Hospitality industry experience and CMP designation. Minimum Qualifications: Bachelor's degree, preferably in Hospitality, business, or related field or equivalent experience 5 - 7 years of experience in event planning. Experience supervising the work of contracted service firms. Intermediate to advanced skills in computer software. Proficiency in MS Office programs, including Outlook, Excel, PowerPoint, and Canva. Valid, unrestricted Michigan driver's license. Major Job Dimensions: Work with the Vice President, Customer and Partner Service, Partner Services team, and Convention Services Manager to establish and execute all events associated with the C&P department. Determine and establish tactics, communicate to internal and external clients, and recommend the most effective tactics and plans to execute a successful event. Coordinate and evaluate the execution of designated events against stated goals, including establishing themes, managing the registration process, establishing timelines, contracting with vendors, supervising execution, and conducting follow-up with participants to track customer satisfaction and identify improvement areas. Work with clients to plan, organize, and execute promised hosted events in Detroit/Metro-Detroit region. Develop seamless working relationships with the Marketing, Communication, and Sales departments to execute successful events. Negotiate contracts for events with suppliers and vendors. Maintain the budgets/reports for all assigned events with the project owner. Track costs and stay within the established budgets-process payments for events: In collaboration with finance team as needed. Plan pre-event meetings with participating staff to review events, roles, and responsibilities. Plan post-event meetings with participating staff to discuss successes and lessons learned. Conduct site visits to venues for planning purposes Effectively manage the volunteer workforce for events Work with the Marketing Department on design elements, event signage, and other graphics/materials to ensure critical marketing messages are consistent with the Visit Detroit brand. Integrate consistent brand identity messages in all events and programs. Work with event suppliers, as needed, in various markets and interact with clients when confirming travel and accommodation plans. Committed to partnering with Visit Detroit in embedding diversity, equity, and inclusion into company culture and operations, and actively contributing to creating a welcoming and inclusive environment for all employees and stakeholders. Additional Responsibilities: Solicit discounts and complimentary resources from partner companies to deliver the best quality events at the lowest possible cost. Suggest themes, copy, and graphic treatments for event marketing materials, including invitations, signs, gifts, etc. Establish positive relationships with partners and other vendors. Knowledge, Skills, Abilities and Other Characteristics Required: Knowledge of function space capabilities, capacities, and set-up procedures. Ability to establish planning and execution timelines, as well as itineraries, within a pre-determined schedule. Ability to develop creative themes and effectively communicate them to others. Ability to speak well before groups and direct group activity. Ability to work independently, as needed. Ability to travel occasionally. Willingness and ability to work early mornings, evenings, weekends and occasionally holidays as required. Ability to perform essential functions that typically involved reading text on a video display monitor and using a keyboard for extended periods. Excellent communication skills including the ability to clearly express thoughts, ideas, and concepts, verbally and in writing, in the English language. Skilled in organizing, prioritizing, and analyzing multiple assignments simultaneously. Ability to think and manage creatively in a fast-paced work environment. Ability to develop and maintain effective working relationships with supervisors, peers, colleagues, and external stakeholders. Maintains a positive and professional work attitude, appearance, and behavior even in the most demanding situation. Ability to work effectively in both remote and in-person work environment; proficient using video conferencing software and other remote work tools. Working Conditions and Physical Requirements: Office work involves extended periods of sitting or working at a desk and/or utilizing repetitive typing motions on a computer or laptop. Ability to perform extensive standing and/or walking for work-related assignments and events. Occasional travel requirements as related to business needs. Ability to lift push, and or carry up to 40lbs. occasionally The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements and does not imply a contract. PI304fe96a60d9-7730
Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI0847a3e9cc5f-9505
May 04, 2024
Full time
Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI0847a3e9cc5f-9505
Job Description Job Description Rise Baking Company was founded by bakery experts passionate about providing our customers with high quality products and providing a positive, collaborative place to work for our people. We are a company built on elevating expectations. It s what sets us apart from others in the baking industry. And our people are our finest ingredient. We believe the quality of our people is just as important as the quality of our products. Our environment encourages creativity, and we value an entrepreneurial and industrious approach to work a place where honesty, respect, and trust are the essential ingredients for how we do business. We take pride in working with creative individuals with a passion for what they do, and we re always looking to expand our team. We offer a wide variety of professional and management opportunities, including sales, product development, account management, general management, finance, engineering, administration, and information systems management. We also employ a diverse workforce of hourly food production, packaging, quality assurance, warehouse, sanitation personnel, leads, and supervisors. Like our products, our benefits package offers quality that makes a difference. Coverage options may include: Medical, dental, life, disability, vision, and supplemental insurance Company paid holidays Paid Time Off (PTO) plans Performance bonus potential 401k plan with company match Expectations Deliciously Exceeded. Summary We are currently seeking a New York or New Jersey based experienced Cake Decorator & Traveling Trainer to provide technical support, bakery and cake decorating training to assigned client accounts. Essential Functions Provide training to in-store bakery personnel on cake decorating techniques along with baking procedures for various products from frozen batters and mixes Create and implement marketing and sales strategies for ready-to-sell product portfolio Develop and present new ideas and programs to assigned client accounts Partner with internal stakeholders to ensure best in class service and tools are provided to clients Ability to adapt an ever-changing environment Ability to stand and use the fine manipulation of both hands for up to 10 hours per day Excellent computer skills (Word, Excel, Power Point, Outlook, etc.) Strong verbal/written communication and presentation skills Self-starter with superior organization skills and multi-tasking skills Strong time management skills Ability to carefully follow recipes and training procedures based on customer specifications Qualifications (Education, Experience, Competencies) Must be located in New Jersey or a neighboring state. 3-5 years of cake decorating and baking experience; grocery store bakery experience preferred Portfolio is preferred Tools will be provided, responsible for keeping track of tools and equipment provided. Ability to be exposed to colder climates for 3-6 hours per day Ability to lift up to 50 lbs/pounds manually. Ability to stand and use the fine manipulation of both hands for up to 10 hours per day Must be able to remain in a stationary position 100%. Constantly operates a kitchen, baking and decorating equipment and machinery. The person in this position frequently communicates with colleagues and management. Must be able to exchange accurate information in these situations. Travel required 75% travel Expectations (Exhibit and Promote Company's Core Values) People: We engage, empower, and appreciate our people- they are our finest ingredient Safety: We invest in systems, policies, and training that ensure safety Customer Partnerships: We make decisions with the customer experience in mind and ensure win/win outcomes Collaboration: We leverage each other's unique experiences to drive the best outcomes for our expanding company Communication: We inform and listen to our team members, customers, suppliers, and investors Results: We prioritize activities that drive profitable growth, and we celebrate our achievements An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. RISE123 MON123 PIc17283d2442f-4489
May 03, 2024
Full time
Job Description Job Description Rise Baking Company was founded by bakery experts passionate about providing our customers with high quality products and providing a positive, collaborative place to work for our people. We are a company built on elevating expectations. It s what sets us apart from others in the baking industry. And our people are our finest ingredient. We believe the quality of our people is just as important as the quality of our products. Our environment encourages creativity, and we value an entrepreneurial and industrious approach to work a place where honesty, respect, and trust are the essential ingredients for how we do business. We take pride in working with creative individuals with a passion for what they do, and we re always looking to expand our team. We offer a wide variety of professional and management opportunities, including sales, product development, account management, general management, finance, engineering, administration, and information systems management. We also employ a diverse workforce of hourly food production, packaging, quality assurance, warehouse, sanitation personnel, leads, and supervisors. Like our products, our benefits package offers quality that makes a difference. Coverage options may include: Medical, dental, life, disability, vision, and supplemental insurance Company paid holidays Paid Time Off (PTO) plans Performance bonus potential 401k plan with company match Expectations Deliciously Exceeded. Summary We are currently seeking a New York or New Jersey based experienced Cake Decorator & Traveling Trainer to provide technical support, bakery and cake decorating training to assigned client accounts. Essential Functions Provide training to in-store bakery personnel on cake decorating techniques along with baking procedures for various products from frozen batters and mixes Create and implement marketing and sales strategies for ready-to-sell product portfolio Develop and present new ideas and programs to assigned client accounts Partner with internal stakeholders to ensure best in class service and tools are provided to clients Ability to adapt an ever-changing environment Ability to stand and use the fine manipulation of both hands for up to 10 hours per day Excellent computer skills (Word, Excel, Power Point, Outlook, etc.) Strong verbal/written communication and presentation skills Self-starter with superior organization skills and multi-tasking skills Strong time management skills Ability to carefully follow recipes and training procedures based on customer specifications Qualifications (Education, Experience, Competencies) Must be located in New Jersey or a neighboring state. 3-5 years of cake decorating and baking experience; grocery store bakery experience preferred Portfolio is preferred Tools will be provided, responsible for keeping track of tools and equipment provided. Ability to be exposed to colder climates for 3-6 hours per day Ability to lift up to 50 lbs/pounds manually. Ability to stand and use the fine manipulation of both hands for up to 10 hours per day Must be able to remain in a stationary position 100%. Constantly operates a kitchen, baking and decorating equipment and machinery. The person in this position frequently communicates with colleagues and management. Must be able to exchange accurate information in these situations. Travel required 75% travel Expectations (Exhibit and Promote Company's Core Values) People: We engage, empower, and appreciate our people- they are our finest ingredient Safety: We invest in systems, policies, and training that ensure safety Customer Partnerships: We make decisions with the customer experience in mind and ensure win/win outcomes Collaboration: We leverage each other's unique experiences to drive the best outcomes for our expanding company Communication: We inform and listen to our team members, customers, suppliers, and investors Results: We prioritize activities that drive profitable growth, and we celebrate our achievements An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. RISE123 MON123 PIc17283d2442f-4489
Job Description Job Description CATERING SALES MANAGER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! You are Excited About US Because You Will Actively solicit new business opportunities through prospecting new wedding and renewal customers. You will use network channels to open doors to new customers along with Seeking methods to penetrate key business activities within the marketplace and find profitable ways to bring this business to the hotel. Attend Business Review Meetings. Research new companies while creating and implement direct mailing campaigns along with attending training and making presentations. Actively participate in industry related organizations. While attending wedding shows, community events and industry meetings to develop business. You will make onsite and field presentations to prospective clients. Respond to RFP's. Outline available guest rooms, event space, menus, and facilities. Quote prices meet with clients and hotel department managers to plan function details, space requirements, food service and decor. You will also prepare correspondence with customers, internal booking reports and client data. We're Excited About YOU Because You have 2 or more years of related catering/event sales experience in a similar sized hotel/resort or winery operation. You develop long-term relationships with clients by maintaining consistent verbal and written communications and providing good customer service. You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 95000 Yearly Salary PI4fc049d58adc-8609
May 03, 2024
Full time
Job Description Job Description CATERING SALES MANAGER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! You are Excited About US Because You Will Actively solicit new business opportunities through prospecting new wedding and renewal customers. You will use network channels to open doors to new customers along with Seeking methods to penetrate key business activities within the marketplace and find profitable ways to bring this business to the hotel. Attend Business Review Meetings. Research new companies while creating and implement direct mailing campaigns along with attending training and making presentations. Actively participate in industry related organizations. While attending wedding shows, community events and industry meetings to develop business. You will make onsite and field presentations to prospective clients. Respond to RFP's. Outline available guest rooms, event space, menus, and facilities. Quote prices meet with clients and hotel department managers to plan function details, space requirements, food service and decor. You will also prepare correspondence with customers, internal booking reports and client data. We're Excited About YOU Because You have 2 or more years of related catering/event sales experience in a similar sized hotel/resort or winery operation. You develop long-term relationships with clients by maintaining consistent verbal and written communications and providing good customer service. You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 95000 Yearly Salary PI4fc049d58adc-8609
Job Description Job Description Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI4f1caf9f5-
May 03, 2024
Full time
Job Description Job Description Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI4f1caf9f5-
Position Title: Busser (Apache Tee, Broken Arrow Tap House, Wendell's, Red Hat Grille, The Market at the Mountain) Reports To: Restaurant Manager, Assistant Manager, Supervisor Supervises: N/A Summary of Position Assist the server to which he/she is assigned to for the duration of the shift. Prepares tea, coffee, ice; stocks glassware, dinnerware and plates; pre-busses busser's assigned stations. Assists all customers in dining room. Breaks down bussed items in dishwashing area. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Inspects assigned area/pantry area for organization and cleanliness. Inspects tables/chairs of assigned section and reports any damage noticed to Manager or Supervisor on duty. Clears and resets tables, cleans ashtrays in smoking sections. Removes extra place setting(s) or adds place settings as needed. Removes and separates dishware, glassware and silverware for washing. Puts away washed dishware, glassware and silverware when assigned to pantry. Polishes all glassware and silverware as needed. Prepares takeout items for guest/customer. Maintains a clean and organized bussing/pantry area at all times making sure panty area is fully stocked. Completes assigned opening and closing side work. Keeps floor clean in dining room, pantry, in front of buffet line areas. Keeps beverages freshly prepared and ready for servers. Greets and seats guest if necessary. Pours non-alcoholic beverages for customers. Folds napkins and rolls silverware as necessary. Assists other departments when necessary. Adheres to all regulatory, departmental and casino policies and procedures. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High School Diploma or General Education Degree (GED) or six months to one year job-related experience and/or training; or equivalent combination of educational and experience may be substituted. Mescalero Apache Tribal preference; bicultural experience preferred. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.
May 03, 2024
Full time
Position Title: Busser (Apache Tee, Broken Arrow Tap House, Wendell's, Red Hat Grille, The Market at the Mountain) Reports To: Restaurant Manager, Assistant Manager, Supervisor Supervises: N/A Summary of Position Assist the server to which he/she is assigned to for the duration of the shift. Prepares tea, coffee, ice; stocks glassware, dinnerware and plates; pre-busses busser's assigned stations. Assists all customers in dining room. Breaks down bussed items in dishwashing area. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Inspects assigned area/pantry area for organization and cleanliness. Inspects tables/chairs of assigned section and reports any damage noticed to Manager or Supervisor on duty. Clears and resets tables, cleans ashtrays in smoking sections. Removes extra place setting(s) or adds place settings as needed. Removes and separates dishware, glassware and silverware for washing. Puts away washed dishware, glassware and silverware when assigned to pantry. Polishes all glassware and silverware as needed. Prepares takeout items for guest/customer. Maintains a clean and organized bussing/pantry area at all times making sure panty area is fully stocked. Completes assigned opening and closing side work. Keeps floor clean in dining room, pantry, in front of buffet line areas. Keeps beverages freshly prepared and ready for servers. Greets and seats guest if necessary. Pours non-alcoholic beverages for customers. Folds napkins and rolls silverware as necessary. Assists other departments when necessary. Adheres to all regulatory, departmental and casino policies and procedures. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High School Diploma or General Education Degree (GED) or six months to one year job-related experience and/or training; or equivalent combination of educational and experience may be substituted. Mescalero Apache Tribal preference; bicultural experience preferred. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer