Job Description Job Description Description: Are you a Night Owl? Have a talent for problem solving and love to help? We have the perfect job for you! As a Night Auditor, you will be responsible for ensuring the smooth operation of the hotel's overnight shift Welcome the weary traveler, the late-night check-in's and assist the early departures. Provide local knowledge and recommendations, and a friendly face for those unable to sleep. Offer them that first cup of coffee to help them get started on their day. Night Audit Responsibilities Include: Welcome and greet all guests and visitors in a friendly professional manner Operate the front desk and be familiar with all its functions Answer the phone in a friendly, professional, and helpful manner and direct calls Assist with guest check-in and check-out Process reservations and cancellations Respond to guest inquiries, requests and complaints in a professional and timely manner Close out the front desk functions and reporting for the day Handle cash and credit card transactions Balance and reconcile daily financial transactions Provide information about hotel services, amenities, and local attractions Assist with general hotel operations as needed Ensure the security and safety of the hotel and its guests during the night shift Benefits: Weekly Paycheck 401k plus generous company match Paid Time Off Holiday Pay Health Dental Vision Travel Discounts Company Scholarships for you or your family Career Development Opportunity Our Core Values: Fun Family Respect Integrity Requirements: Night Audit Requirements Include: Must be able to be alert and friendly during entire shift Must be able to stand for long periods of time Excellent communication and customer service skills Proficient in cash handling and basic accounting Ability to work independently and prioritize tasks Strong problem-solving and analytical skills Availability to work overnight shifts, weekends, and holidays Must be reliable and flexible to work overnight shifts PM21 PIf0d5-
May 04, 2024
Full time
Job Description Job Description Description: Are you a Night Owl? Have a talent for problem solving and love to help? We have the perfect job for you! As a Night Auditor, you will be responsible for ensuring the smooth operation of the hotel's overnight shift Welcome the weary traveler, the late-night check-in's and assist the early departures. Provide local knowledge and recommendations, and a friendly face for those unable to sleep. Offer them that first cup of coffee to help them get started on their day. Night Audit Responsibilities Include: Welcome and greet all guests and visitors in a friendly professional manner Operate the front desk and be familiar with all its functions Answer the phone in a friendly, professional, and helpful manner and direct calls Assist with guest check-in and check-out Process reservations and cancellations Respond to guest inquiries, requests and complaints in a professional and timely manner Close out the front desk functions and reporting for the day Handle cash and credit card transactions Balance and reconcile daily financial transactions Provide information about hotel services, amenities, and local attractions Assist with general hotel operations as needed Ensure the security and safety of the hotel and its guests during the night shift Benefits: Weekly Paycheck 401k plus generous company match Paid Time Off Holiday Pay Health Dental Vision Travel Discounts Company Scholarships for you or your family Career Development Opportunity Our Core Values: Fun Family Respect Integrity Requirements: Night Audit Requirements Include: Must be able to be alert and friendly during entire shift Must be able to stand for long periods of time Excellent communication and customer service skills Proficient in cash handling and basic accounting Ability to work independently and prioritize tasks Strong problem-solving and analytical skills Availability to work overnight shifts, weekends, and holidays Must be reliable and flexible to work overnight shifts PM21 PIf0d5-
Description: Are you a Night Owl? Have a talent for problem solving and love to help? We have the perfect job for you! As a Night Auditor, you will be responsible for ensuring the smooth operation of the hotel's overnight shift Welcome the weary traveler, the late-night check-in's and assist the early departures. Provide local knowledge and recommendations, and a friendly face for those unable to sleep. Offer them that first cup of coffee to help them get started on their day. Night Audit Responsibilities Include: Welcome and greet all guests and visitors in a friendly professional manner Operate the front desk and be familiar with all its functions Answer the phone in a friendly, professional, and helpful manner and direct calls Assist with guest check-in and check-out Process reservations and cancellations Respond to guest inquiries, requests and complaints in a professional and timely manner Close out the front desk functions and reporting for the day Handle cash and credit card transactions Balance and reconcile daily financial transactions Provide information about hotel services, amenities, and local attractions Assist with general hotel operations as needed Ensure the security and safety of the hotel and its guests during the night shift Benefits: Weekly Paycheck 401k plus generous company match Paid Time Off Holiday Pay Health Dental Vision Travel Discounts Company Scholarships for you or your family Career Development Opportunity Our Core Values: Fun Family Respect Integrity Requirements: Night Audit Requirements Include: Must be able to be alert and friendly during entire shift Must be able to stand for long periods of time Excellent communication and customer service skills Proficient in cash handling and basic accounting Ability to work independently and prioritize tasks Strong problem-solving and analytical skills Availability to work overnight shifts, weekends, and holidays Must be reliable and flexible to work overnight shifts PM21 PI184a016091ad-1504
May 04, 2024
Full time
Description: Are you a Night Owl? Have a talent for problem solving and love to help? We have the perfect job for you! As a Night Auditor, you will be responsible for ensuring the smooth operation of the hotel's overnight shift Welcome the weary traveler, the late-night check-in's and assist the early departures. Provide local knowledge and recommendations, and a friendly face for those unable to sleep. Offer them that first cup of coffee to help them get started on their day. Night Audit Responsibilities Include: Welcome and greet all guests and visitors in a friendly professional manner Operate the front desk and be familiar with all its functions Answer the phone in a friendly, professional, and helpful manner and direct calls Assist with guest check-in and check-out Process reservations and cancellations Respond to guest inquiries, requests and complaints in a professional and timely manner Close out the front desk functions and reporting for the day Handle cash and credit card transactions Balance and reconcile daily financial transactions Provide information about hotel services, amenities, and local attractions Assist with general hotel operations as needed Ensure the security and safety of the hotel and its guests during the night shift Benefits: Weekly Paycheck 401k plus generous company match Paid Time Off Holiday Pay Health Dental Vision Travel Discounts Company Scholarships for you or your family Career Development Opportunity Our Core Values: Fun Family Respect Integrity Requirements: Night Audit Requirements Include: Must be able to be alert and friendly during entire shift Must be able to stand for long periods of time Excellent communication and customer service skills Proficient in cash handling and basic accounting Ability to work independently and prioritize tasks Strong problem-solving and analytical skills Availability to work overnight shifts, weekends, and holidays Must be reliable and flexible to work overnight shifts PM21 PI184a016091ad-1504
About Us: Forno Cultura is a renowned artisanal bakery dedicated to crafting exceptional baked goods, cookies, and pastries. Nestled in the heart of the community, our bakery prides itself on delivering unparalleled quality and service to our valued customers. Job Description: We are currently seeking a dynamic and experienced individual to join our team as a Front of House (FOH) Manager / Assistant General Manager. This pivotal role will oversee the daily operations of our front-of-house team, ensuring a seamless and memorable experience for every guest who walks through our doors. Key Responsibilities: Team Leadership: Lead and mentor a team of front-of-house staff, including servers, bartenders, hosts, and retail associates. Set clear expectations, provide ongoing training, and inspire team members to excel in their roles. Guest Experience: Ensure a consistently high level of guest satisfaction by overseeing all aspects of the front-of-house operation. Address customer concerns and feedback promptly and professionally. Operational Excellence: Manage daily operations, including opening and closing procedures, reservations, waitlist management, and overall guest flow. Coordinate with the kitchen team to maintain smooth service. Wine and Retail Expertise: Maintain a deep knowledge of our wine selection and retail offerings. Provide guidance to staff in recommending wine pairings and effectively promoting retail products. Inventory and Supply Management: Oversee inventory control and ordering of front-of-house supplies, including wines, glassware, retail merchandise, and other necessary items. Financial Management: Monitor and manage the front-of-house budget, including labor costs and revenue targets. Implement cost-effective strategies to optimize profitability. Compliance and Safety: Ensure that all staff adhere to health and safety regulations, and uphold responsible alcohol service practices. Maintain compliance with local, state, and federal regulations. Training and Development: Continuously train and develop front-of-house staff to enhance their knowledge and skills, fostering a culture of professionalism and exceptional service. Event Management: Coordinate and oversee special events, private parties, and wine tastings hosted at the establishment. Qualifications: Proven experience in a leadership role within the food, hospitality, retail, or wine industry. Strong knowledge of wine and retail products, with a passion for sharing this expertise with guests. Exceptional communication and interpersonal skills. Strong organizational and multitasking abilities. Leadership and team-building skills to motivate and manage a diverse team. Proficient in point-of-sale systems and basic computer applications. Ability to work flexible hours, including weekends. Benefits: Competitive salary and performance-based bonuses. Health, dental, and vision insurance. Staff discounts on retail products and dining experiences. Opportunities for career advancement within our growing organization. If you are passionate about delivering outstanding service in the realms of food, hospitality, retail, and wine, and if you possess the leadership skills to guide a dedicated team, we invite you to apply for the Manager - Front of House position. Join us in creating memorable experiences for our valued guests and be a part of our dynamic team Job Types: Full-time, Permanent Pay: $54,000.00-$60,000.00 per year Benefits: Casual dress Dental care Disability insurance Discounted or free food Extended health care Paid time off Vision care Wellness program Flexible Language Requirement: French not required Schedule: 8 hour shift Day shift Weekends as needed Supplemental pay types: Bonus pay Tips Experience: management: 2 years (required) hospitality/Food retail: 1 year (required) Licence/Certification: Smart Serve (required) Food Safety Certification (required) Work Location: In person
May 07, 2024
Full time
About Us: Forno Cultura is a renowned artisanal bakery dedicated to crafting exceptional baked goods, cookies, and pastries. Nestled in the heart of the community, our bakery prides itself on delivering unparalleled quality and service to our valued customers. Job Description: We are currently seeking a dynamic and experienced individual to join our team as a Front of House (FOH) Manager / Assistant General Manager. This pivotal role will oversee the daily operations of our front-of-house team, ensuring a seamless and memorable experience for every guest who walks through our doors. Key Responsibilities: Team Leadership: Lead and mentor a team of front-of-house staff, including servers, bartenders, hosts, and retail associates. Set clear expectations, provide ongoing training, and inspire team members to excel in their roles. Guest Experience: Ensure a consistently high level of guest satisfaction by overseeing all aspects of the front-of-house operation. Address customer concerns and feedback promptly and professionally. Operational Excellence: Manage daily operations, including opening and closing procedures, reservations, waitlist management, and overall guest flow. Coordinate with the kitchen team to maintain smooth service. Wine and Retail Expertise: Maintain a deep knowledge of our wine selection and retail offerings. Provide guidance to staff in recommending wine pairings and effectively promoting retail products. Inventory and Supply Management: Oversee inventory control and ordering of front-of-house supplies, including wines, glassware, retail merchandise, and other necessary items. Financial Management: Monitor and manage the front-of-house budget, including labor costs and revenue targets. Implement cost-effective strategies to optimize profitability. Compliance and Safety: Ensure that all staff adhere to health and safety regulations, and uphold responsible alcohol service practices. Maintain compliance with local, state, and federal regulations. Training and Development: Continuously train and develop front-of-house staff to enhance their knowledge and skills, fostering a culture of professionalism and exceptional service. Event Management: Coordinate and oversee special events, private parties, and wine tastings hosted at the establishment. Qualifications: Proven experience in a leadership role within the food, hospitality, retail, or wine industry. Strong knowledge of wine and retail products, with a passion for sharing this expertise with guests. Exceptional communication and interpersonal skills. Strong organizational and multitasking abilities. Leadership and team-building skills to motivate and manage a diverse team. Proficient in point-of-sale systems and basic computer applications. Ability to work flexible hours, including weekends. Benefits: Competitive salary and performance-based bonuses. Health, dental, and vision insurance. Staff discounts on retail products and dining experiences. Opportunities for career advancement within our growing organization. If you are passionate about delivering outstanding service in the realms of food, hospitality, retail, and wine, and if you possess the leadership skills to guide a dedicated team, we invite you to apply for the Manager - Front of House position. Join us in creating memorable experiences for our valued guests and be a part of our dynamic team Job Types: Full-time, Permanent Pay: $54,000.00-$60,000.00 per year Benefits: Casual dress Dental care Disability insurance Discounted or free food Extended health care Paid time off Vision care Wellness program Flexible Language Requirement: French not required Schedule: 8 hour shift Day shift Weekends as needed Supplemental pay types: Bonus pay Tips Experience: management: 2 years (required) hospitality/Food retail: 1 year (required) Licence/Certification: Smart Serve (required) Food Safety Certification (required) Work Location: In person
TPC Toronto at Osprey Valley
Caledon, Ontario (ON)
ASSISTANT FOOD & BEVERAGE MANAGER - CALEDON (ALTON), ON We are currently hiring individuals to join our Food and Beverage team in the position of Assistant Food and Beverage Manager for our 2024 season. The Assistant Food and Beverage Manager supports the Food and Beverage Manager in overseeing the daily operations of the food and beverage department. This role involves managing staff, ensuring high-quality service, and optimizing the overall guest experience. The Assistant Food and Beverage Manager works closely with various departments to maintain standards, implement policies, and achieve financial goals. Responsibilities for this position will include: Ensure exceptional customer service is provided in all food and beverage areas. Respond promptly to guest inquiries, concerns, and feedback. Monitor service quality and implement improvements as needed. Supervise, train, and motivate food and beverage staff. Schedule and manage employee shifts, ensuring adequate coverage. Conduct performance evaluations and provide constructive feedback. Address and resolve employee issues or conflicts. Provide ongoing training to staff on service standards and procedures. Foster a culture of continuous improvement and professional development. Assist in the development and implementation of operational policies and procedures. Monitor and maintain high levels of food and beverage quality and presentation. Collaborate with the kitchen and bar teams to ensure efficient workflow. Oversee inventory management, ordering, and stock control. Coordinate and supervise events, banquets, and special functions. Collaborate with event planners and clients to ensure successful execution. Ensure proper staffing levels for events. Ensure compliance with health and safety regulations and standards. Implement and enforce sanitation and hygiene protocols. Conduct regular inspections to maintain a safe and clean environment. Attend weekly F&B management meetings to discuss upcoming events, sales, successes and struggles in the department. Discuss how to communicate these items with staff Implement incentives to motivate staff to sell certain menu items, features and special events Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field. Previous experience in a supervisory or managerial role within the food and beverage industry. Strong leadership and communication skills. Knowledge of food safety and hygiene regulations. Ability to work in a fast-paced environment and make sound decisions under pressure. Excellent organizational and problem-solving skills. Proficient in using computerized systems for ordering, inventory, and financial tracking. An ability to understand and use a Point of Sale (POS) system. Strong verbal communication and interpersonal skills, with the ability to interact with guests and all levels of management Proven time management skills with the ability to multi-task and apply critical thinking to assist in Food and Beverage operations. Must be able to lift up to 25 pounds on occasion and work in a fast-paced environment. Smart Serve Certificate required. Ability to work a varied schedule that may include evenings, weekends and holidays. Expected Start Date: April/May 2024 Job Type: Full-time and Part-time positions available Only candidates invited for an interview will be contacted. _TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process. _ Please visit our website or on LinkedIn to learn more about TPC Toronto at Osprey Valley. Job Types: Full-time, Part-time, Permanent, Fixed term contract, Seasonal Pay: $55,000.00-$65,000.00 per year Benefits: Company events Discounted or free food On-site parking Store discount Flexible Language Requirement: French not required Schedule: Evening shift Holidays Morning shift Weekends as needed Supplemental pay types: Tips Ability to commute/relocate: Caledon, ON: reliably commute or plan to relocate before starting work (required) Experience: supervisory: 2 years (required) Licence/Certification: Smart Serve, SIR or equivalent (required) Work Location: In person Expected start date: 2024-05-01
May 07, 2024
Full time
ASSISTANT FOOD & BEVERAGE MANAGER - CALEDON (ALTON), ON We are currently hiring individuals to join our Food and Beverage team in the position of Assistant Food and Beverage Manager for our 2024 season. The Assistant Food and Beverage Manager supports the Food and Beverage Manager in overseeing the daily operations of the food and beverage department. This role involves managing staff, ensuring high-quality service, and optimizing the overall guest experience. The Assistant Food and Beverage Manager works closely with various departments to maintain standards, implement policies, and achieve financial goals. Responsibilities for this position will include: Ensure exceptional customer service is provided in all food and beverage areas. Respond promptly to guest inquiries, concerns, and feedback. Monitor service quality and implement improvements as needed. Supervise, train, and motivate food and beverage staff. Schedule and manage employee shifts, ensuring adequate coverage. Conduct performance evaluations and provide constructive feedback. Address and resolve employee issues or conflicts. Provide ongoing training to staff on service standards and procedures. Foster a culture of continuous improvement and professional development. Assist in the development and implementation of operational policies and procedures. Monitor and maintain high levels of food and beverage quality and presentation. Collaborate with the kitchen and bar teams to ensure efficient workflow. Oversee inventory management, ordering, and stock control. Coordinate and supervise events, banquets, and special functions. Collaborate with event planners and clients to ensure successful execution. Ensure proper staffing levels for events. Ensure compliance with health and safety regulations and standards. Implement and enforce sanitation and hygiene protocols. Conduct regular inspections to maintain a safe and clean environment. Attend weekly F&B management meetings to discuss upcoming events, sales, successes and struggles in the department. Discuss how to communicate these items with staff Implement incentives to motivate staff to sell certain menu items, features and special events Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field. Previous experience in a supervisory or managerial role within the food and beverage industry. Strong leadership and communication skills. Knowledge of food safety and hygiene regulations. Ability to work in a fast-paced environment and make sound decisions under pressure. Excellent organizational and problem-solving skills. Proficient in using computerized systems for ordering, inventory, and financial tracking. An ability to understand and use a Point of Sale (POS) system. Strong verbal communication and interpersonal skills, with the ability to interact with guests and all levels of management Proven time management skills with the ability to multi-task and apply critical thinking to assist in Food and Beverage operations. Must be able to lift up to 25 pounds on occasion and work in a fast-paced environment. Smart Serve Certificate required. Ability to work a varied schedule that may include evenings, weekends and holidays. Expected Start Date: April/May 2024 Job Type: Full-time and Part-time positions available Only candidates invited for an interview will be contacted. _TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process. _ Please visit our website or on LinkedIn to learn more about TPC Toronto at Osprey Valley. Job Types: Full-time, Part-time, Permanent, Fixed term contract, Seasonal Pay: $55,000.00-$65,000.00 per year Benefits: Company events Discounted or free food On-site parking Store discount Flexible Language Requirement: French not required Schedule: Evening shift Holidays Morning shift Weekends as needed Supplemental pay types: Tips Ability to commute/relocate: Caledon, ON: reliably commute or plan to relocate before starting work (required) Experience: supervisory: 2 years (required) Licence/Certification: Smart Serve, SIR or equivalent (required) Work Location: In person Expected start date: 2024-05-01
Stone Creek Resorts Inc. owns and operates world-class Golf Resorts and large-scale Real Estate Development in the most beautiful natural surroundings, Silvertip Resort in Canmore, Alberta and Eagle Ranch Resort in Invermere, British Columbia. The defining features of our resorts have their foundation in the values; striving to provide an extraordinary experience to our guests is crucial. Our service commitment, _SERVICE BEYOND_, sets us apart from our competitors. We are looking for Culinary Professionals (Seasonal - March to October) for Eagle Ranch Resort, in Invermere, BC. A successful candidate is required to work as per the company values: Safety, Caring, Integrity, Excellence, Team spirit and Financial responsibility. The position reports to the Executive Chef. General Requirements : Excellent work ethic and communications skills Previous work experience in a kitchen required for certain positions Ability to work well under pressure in a fast-paced environment. Ability to lift up to 25lbs, bend, twist, kneel, and stand for a full shift Manual dexterity is required Ability to work cohesively as part of a team. Ability to focus attention on guest needs, remaining calm and courteous at all times. Why Stone Creek Resorts: Our people experience working at a world-class golf resort. We care about our team's Success. Discounted: Golf Privileges, Staff Meals, Restaurant Meals, Golf Shop purchases, Lodging discounts at sister-property (Eagle Ranch Resort). We offer a diverse and engaging work environment. Seasonal and Permanent Culinary Opportunities: Dishwasher / Prep Cook This is an excellent entry-level opportunity! We provide full training and learning opportunities. As a dishwasher, you are a key member to our team and will be responsible for efficiently washing dishes and kitchen equipment, and maintaining a clean kitchen space. Assist with cleaning, peeling, and cutting kitchen prep items as needed. First cook / Second cook This mid-level culinary position has lots of opportunity for growth. You will be working closely with Chefs and Sous Chefs and responsible for cooking high quality food and maintaining food health sanitation and standards. Red Seal Certificates is an asset. Chef de Partie This is a specialist position, responsible for running specific sections of the kitchen. You will be working closely with Chefs and Sous Chefs and responsible for cooking high quality food and maintaining food health sanitation and standards. Red Seal Certificates is required. JR Sous Chef / Sous Chef This is a leadership position, responsible for providing exceptional guest satisfaction by delivering creative high quality culinary experiences. Works closely with F&B leadership, ensuring smooth operational success. Red Seal Certificates is required. Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. Job Types: Full-time, Seasonal Contract length: 6 months Pay: $19.00-$25.00 per hour Benefits: Company events Discounted or free food On-site parking Store discount Flexible Language Requirement: French not required Schedule: 8 hour shift Day shift Evening shift Every Weekend Overtime Education: AEC / DEP or Skilled Trade Certificate (preferred) Experience: Cooking: 1 year (preferred) Language: English (preferred) Licence/Certification: Food Handler Certification (preferred) Food Safe, SafeCheck, Food Handler or equivalent (preferred) Work Location: In person
May 07, 2024
Full time
Stone Creek Resorts Inc. owns and operates world-class Golf Resorts and large-scale Real Estate Development in the most beautiful natural surroundings, Silvertip Resort in Canmore, Alberta and Eagle Ranch Resort in Invermere, British Columbia. The defining features of our resorts have their foundation in the values; striving to provide an extraordinary experience to our guests is crucial. Our service commitment, _SERVICE BEYOND_, sets us apart from our competitors. We are looking for Culinary Professionals (Seasonal - March to October) for Eagle Ranch Resort, in Invermere, BC. A successful candidate is required to work as per the company values: Safety, Caring, Integrity, Excellence, Team spirit and Financial responsibility. The position reports to the Executive Chef. General Requirements : Excellent work ethic and communications skills Previous work experience in a kitchen required for certain positions Ability to work well under pressure in a fast-paced environment. Ability to lift up to 25lbs, bend, twist, kneel, and stand for a full shift Manual dexterity is required Ability to work cohesively as part of a team. Ability to focus attention on guest needs, remaining calm and courteous at all times. Why Stone Creek Resorts: Our people experience working at a world-class golf resort. We care about our team's Success. Discounted: Golf Privileges, Staff Meals, Restaurant Meals, Golf Shop purchases, Lodging discounts at sister-property (Eagle Ranch Resort). We offer a diverse and engaging work environment. Seasonal and Permanent Culinary Opportunities: Dishwasher / Prep Cook This is an excellent entry-level opportunity! We provide full training and learning opportunities. As a dishwasher, you are a key member to our team and will be responsible for efficiently washing dishes and kitchen equipment, and maintaining a clean kitchen space. Assist with cleaning, peeling, and cutting kitchen prep items as needed. First cook / Second cook This mid-level culinary position has lots of opportunity for growth. You will be working closely with Chefs and Sous Chefs and responsible for cooking high quality food and maintaining food health sanitation and standards. Red Seal Certificates is an asset. Chef de Partie This is a specialist position, responsible for running specific sections of the kitchen. You will be working closely with Chefs and Sous Chefs and responsible for cooking high quality food and maintaining food health sanitation and standards. Red Seal Certificates is required. JR Sous Chef / Sous Chef This is a leadership position, responsible for providing exceptional guest satisfaction by delivering creative high quality culinary experiences. Works closely with F&B leadership, ensuring smooth operational success. Red Seal Certificates is required. Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. Job Types: Full-time, Seasonal Contract length: 6 months Pay: $19.00-$25.00 per hour Benefits: Company events Discounted or free food On-site parking Store discount Flexible Language Requirement: French not required Schedule: 8 hour shift Day shift Evening shift Every Weekend Overtime Education: AEC / DEP or Skilled Trade Certificate (preferred) Experience: Cooking: 1 year (preferred) Language: English (preferred) Licence/Certification: Food Handler Certification (preferred) Food Safe, SafeCheck, Food Handler or equivalent (preferred) Work Location: In person
We are looking for a Deli Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment! Are you ready to take your career to the next level? If so, come join our growing team! Position: Deli Assistant Department Manager - Full Time This is your opportunity to advance your career in a leadership role. As the Assistant Deli Department Manager, you will assist the Deli Manager to ensure that the department is prepared for daily operations. What you'll do: - Motivate and mentor Team Members - Provide support with regular team meetings - Coach and train Team Members to maintain the highest level of productivity - Handle Team Member and customer issues - Uphold company policies and procedures including health & safety, food safety and loss prevention - Merchandise, manage inventory and schedule to meet financial objectives - Provide exceptional customer service to all Team Members, Customers and Vendors What we are looking for: - Minimum of 1-year experience in a deli department with a solid understanding of product knowledge - Strong customer service skills and the ability to build relationships with Team Members and Customers - Ability to lead, coach, motivate and work in a fast paced environment - Strong computer skills and ability to quickly learn new systems - Ownership to resolve issues with a sense of urgency - Effective communication and listening skills - Strong creativity skills and ability to create eye catching displays - Ability to role model and inspire behaviour consistent with our values Work Environment: - Work is performed in a store retail environment - Must be available to work days, evenings and weekends - Travel is required to support off-site events Why join our team? - Competitive wages and flexible benefits - Opportunity to advance your career - A team that cares and treats you like family - Culture of teamwork and collaboration - Celebrates and rewards our Team Members Longo's is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability. Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the essential functions of the position applied for. If you require accommodation, please contact the Human Resources Coordinator at: Telephone: Email: Mail: 8800 Huntington Road, Vaughan, ON, L4H 3M6
May 07, 2024
Full time
We are looking for a Deli Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment! Are you ready to take your career to the next level? If so, come join our growing team! Position: Deli Assistant Department Manager - Full Time This is your opportunity to advance your career in a leadership role. As the Assistant Deli Department Manager, you will assist the Deli Manager to ensure that the department is prepared for daily operations. What you'll do: - Motivate and mentor Team Members - Provide support with regular team meetings - Coach and train Team Members to maintain the highest level of productivity - Handle Team Member and customer issues - Uphold company policies and procedures including health & safety, food safety and loss prevention - Merchandise, manage inventory and schedule to meet financial objectives - Provide exceptional customer service to all Team Members, Customers and Vendors What we are looking for: - Minimum of 1-year experience in a deli department with a solid understanding of product knowledge - Strong customer service skills and the ability to build relationships with Team Members and Customers - Ability to lead, coach, motivate and work in a fast paced environment - Strong computer skills and ability to quickly learn new systems - Ownership to resolve issues with a sense of urgency - Effective communication and listening skills - Strong creativity skills and ability to create eye catching displays - Ability to role model and inspire behaviour consistent with our values Work Environment: - Work is performed in a store retail environment - Must be available to work days, evenings and weekends - Travel is required to support off-site events Why join our team? - Competitive wages and flexible benefits - Opportunity to advance your career - A team that cares and treats you like family - Culture of teamwork and collaboration - Celebrates and rewards our Team Members Longo's is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability. Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the essential functions of the position applied for. If you require accommodation, please contact the Human Resources Coordinator at: Telephone: Email: Mail: 8800 Huntington Road, Vaughan, ON, L4H 3M6
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the: Ability to communicate and interact with guests to build an inclusive guest experience Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns Ability to adapt to different guest interactions and situations Experience promoting and selling various benefits, offerings and services As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities: Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which includes asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Scan and bag all guest items efficiently, neatly and in compliance with food safety standards and company best practices Work efficiently to minimize guest wait time while maintaining guest service and accuracy Make the guest aware of current and upcoming brand launches, store activities and events Speak to the benefits of the Target RedCard with every guest and assist them through the application process Understand and show guests how to use Wallet and the other features and offerings within the Target App Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target's policies and procedures Deliver easy and seamless service to all Order Pick Up, Drive Up, and Registry guests Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers) Stock supplies during store open hours while being available for the guest Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you . That's why we love working at Target You enjoy interacting with people all day and making things easy for others . Interacting with guests, solving concerns and making the guests day better is core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go: Communicating effectively, including using positive language and attentive to guests needs Welcoming and helpful attitude toward guests and other team members Attention to detail while multi-tasking Willing to educate guests and sell products and services Learn and adapt to evolving technology needs Work both independently and with a team We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations and cash transactions Ability to work outdoors in various climates Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Find competitive benefits from financial and education to well-being and beyond at . Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1- for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
May 06, 2024
Full time
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the: Ability to communicate and interact with guests to build an inclusive guest experience Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns Ability to adapt to different guest interactions and situations Experience promoting and selling various benefits, offerings and services As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities: Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which includes asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Scan and bag all guest items efficiently, neatly and in compliance with food safety standards and company best practices Work efficiently to minimize guest wait time while maintaining guest service and accuracy Make the guest aware of current and upcoming brand launches, store activities and events Speak to the benefits of the Target RedCard with every guest and assist them through the application process Understand and show guests how to use Wallet and the other features and offerings within the Target App Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target's policies and procedures Deliver easy and seamless service to all Order Pick Up, Drive Up, and Registry guests Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers) Stock supplies during store open hours while being available for the guest Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you . That's why we love working at Target You enjoy interacting with people all day and making things easy for others . Interacting with guests, solving concerns and making the guests day better is core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go: Communicating effectively, including using positive language and attentive to guests needs Welcoming and helpful attitude toward guests and other team members Attention to detail while multi-tasking Willing to educate guests and sell products and services Learn and adapt to evolving technology needs Work both independently and with a team We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations and cash transactions Ability to work outdoors in various climates Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Find competitive benefits from financial and education to well-being and beyond at . Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1- for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the: Ability to communicate and interact with guests to build an inclusive guest experience Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns Ability to adapt to different guest interactions and situations Experience promoting and selling various benefits, offerings and services As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities: Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which includes asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Scan and bag all guest items efficiently, neatly and in compliance with food safety standards and company best practices Work efficiently to minimize guest wait time while maintaining guest service and accuracy Make the guest aware of current and upcoming brand launches, store activities and events Speak to the benefits of the Target RedCard with every guest and assist them through the application process Understand and show guests how to use Wallet and the other features and offerings within the Target App Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target's policies and procedures Deliver easy and seamless service to all Order Pick Up, Drive Up, and Registry guests Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers) Stock supplies during store open hours while being available for the guest Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you . That's why we love working at Target You enjoy interacting with people all day and making things easy for others . Interacting with guests, solving concerns and making the guests day better is core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go: Communicating effectively, including using positive language and attentive to guests needs Welcoming and helpful attitude toward guests and other team members Attention to detail while multi-tasking Willing to educate guests and sell products and services Learn and adapt to evolving technology needs Work both independently and with a team We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations and cash transactions Ability to work outdoors in various climates Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Find competitive benefits from financial and education to well-being and beyond at . Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1- for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
May 06, 2024
Full time
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the: Ability to communicate and interact with guests to build an inclusive guest experience Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns Ability to adapt to different guest interactions and situations Experience promoting and selling various benefits, offerings and services As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities: Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which includes asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Scan and bag all guest items efficiently, neatly and in compliance with food safety standards and company best practices Work efficiently to minimize guest wait time while maintaining guest service and accuracy Make the guest aware of current and upcoming brand launches, store activities and events Speak to the benefits of the Target RedCard with every guest and assist them through the application process Understand and show guests how to use Wallet and the other features and offerings within the Target App Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target's policies and procedures Deliver easy and seamless service to all Order Pick Up, Drive Up, and Registry guests Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers) Stock supplies during store open hours while being available for the guest Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you . That's why we love working at Target You enjoy interacting with people all day and making things easy for others . Interacting with guests, solving concerns and making the guests day better is core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go: Communicating effectively, including using positive language and attentive to guests needs Welcoming and helpful attitude toward guests and other team members Attention to detail while multi-tasking Willing to educate guests and sell products and services Learn and adapt to evolving technology needs Work both independently and with a team We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations and cash transactions Ability to work outdoors in various climates Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Find competitive benefits from financial and education to well-being and beyond at . Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1- for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hour ALL ABOUT TARGET As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the: Ability to communicate and interact with guests to build an inclusive guest experience Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns Ability to adapt to different guest interactions and situations Experience promoting and selling various benefits, offerings and services As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities: Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which includes asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Scan and bag all guest items efficiently, neatly and in compliance with food safety standards and company best practices Work efficiently to minimize guest wait time while maintaining guest service and accuracy Make the guest aware of current and upcoming brand launches, store activities and events Speak to the benefits of the Target RedCard with every guest and assist them through the application process Understand and show guests how to use Wallet and the other features and offerings within the Target App Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target's policies and procedures Deliver easy and seamless service to all Order Pick Up, Drive Up, and Registry guests Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers) Stock supplies during store open hours while being available for the guest Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you . That's why we love working at Target You enjoy interacting with people all day and making things easy for others . Interacting with guests, solving concerns and making the guests day better is core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go: Communicating effectively, including using positive language and attentive to guests needs Welcoming and helpful attitude toward guests and other team members Attention to detail while multi-tasking Willing to educate guests and sell products and services Learn and adapt to evolving technology needs Work both independently and with a team We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations and cash transactions Ability to work outdoors in various climates Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Find competitive benefits from financial and education to well-being and beyond at . Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1- for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
May 06, 2024
Full time
Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hour ALL ABOUT TARGET As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the: Ability to communicate and interact with guests to build an inclusive guest experience Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns Ability to adapt to different guest interactions and situations Experience promoting and selling various benefits, offerings and services As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities: Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which includes asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Scan and bag all guest items efficiently, neatly and in compliance with food safety standards and company best practices Work efficiently to minimize guest wait time while maintaining guest service and accuracy Make the guest aware of current and upcoming brand launches, store activities and events Speak to the benefits of the Target RedCard with every guest and assist them through the application process Understand and show guests how to use Wallet and the other features and offerings within the Target App Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target's policies and procedures Deliver easy and seamless service to all Order Pick Up, Drive Up, and Registry guests Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers) Stock supplies during store open hours while being available for the guest Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you . That's why we love working at Target You enjoy interacting with people all day and making things easy for others . Interacting with guests, solving concerns and making the guests day better is core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go: Communicating effectively, including using positive language and attentive to guests needs Welcoming and helpful attitude toward guests and other team members Attention to detail while multi-tasking Willing to educate guests and sell products and services Learn and adapt to evolving technology needs Work both independently and with a team We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations and cash transactions Ability to work outdoors in various climates Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Find competitive benefits from financial and education to well-being and beyond at . Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1- for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hour ALL ABOUT TARGET As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the: Ability to communicate and interact with guests to build an inclusive guest experience Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns Ability to adapt to different guest interactions and situations Experience promoting and selling various benefits, offerings and services As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities: Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which includes asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Scan and bag all guest items efficiently, neatly and in compliance with food safety standards and company best practices Work efficiently to minimize guest wait time while maintaining guest service and accuracy Make the guest aware of current and upcoming brand launches, store activities and events Speak to the benefits of the Target RedCard with every guest and assist them through the application process Understand and show guests how to use Wallet and the other features and offerings within the Target App Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target's policies and procedures Deliver easy and seamless service to all Order Pick Up, Drive Up, and Registry guests Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers) Stock supplies during store open hours while being available for the guest Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you . That's why we love working at Target You enjoy interacting with people all day and making things easy for others . Interacting with guests, solving concerns and making the guests day better is core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go: Communicating effectively, including using positive language and attentive to guests needs Welcoming and helpful attitude toward guests and other team members Attention to detail while multi-tasking Willing to educate guests and sell products and services Learn and adapt to evolving technology needs Work both independently and with a team We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations and cash transactions Ability to work outdoors in various climates Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Find competitive benefits from financial and education to well-being and beyond at . Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1- for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
May 06, 2024
Full time
Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hour ALL ABOUT TARGET As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the: Ability to communicate and interact with guests to build an inclusive guest experience Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns Ability to adapt to different guest interactions and situations Experience promoting and selling various benefits, offerings and services As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities: Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which includes asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Scan and bag all guest items efficiently, neatly and in compliance with food safety standards and company best practices Work efficiently to minimize guest wait time while maintaining guest service and accuracy Make the guest aware of current and upcoming brand launches, store activities and events Speak to the benefits of the Target RedCard with every guest and assist them through the application process Understand and show guests how to use Wallet and the other features and offerings within the Target App Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target's policies and procedures Deliver easy and seamless service to all Order Pick Up, Drive Up, and Registry guests Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers) Stock supplies during store open hours while being available for the guest Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you . That's why we love working at Target You enjoy interacting with people all day and making things easy for others . Interacting with guests, solving concerns and making the guests day better is core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go: Communicating effectively, including using positive language and attentive to guests needs Welcoming and helpful attitude toward guests and other team members Attention to detail while multi-tasking Willing to educate guests and sell products and services Learn and adapt to evolving technology needs Work both independently and with a team We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations and cash transactions Ability to work outdoors in various climates Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Find competitive benefits from financial and education to well-being and beyond at . Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1- for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hour ALL ABOUT TARGET As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the: Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement Experience executing daily/weekly workload to support business priorities and deliver on sales goals As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which include asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Be an expert and dedicated owner of select GM areas to ensure sales floor is zoned, in stock and accurately signed for guests Acknowledge guests as you complete workload with minimal guest disruption; review sales trends to understand how to prioritize daily workload based on business and guest needs Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad Execute revisions, sales plans and planograms for all GM categories Assist all non-GM areas of the store with transition sets and In Store Marketing (ISM) Conduct weekly price change workload for all GM categories Complete Radio Frequency ID (RFID) scans in GM areas and system audit functions to ensure inventory accuracy Accurately execute all backroom fills, including guest requests, and backstock product from GM categories efficiently and timely Own backroom aisles, including backstock, for your GM areas Process all inbound deliveries using the Receive application to ensure inventory accuracy Complete all backroom daily and weekly audits Operate power equipment only if certified Maintain backroom and fixture room organization, location accuracy and follow equipment guidelines Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as federal, state, and local adult beverage laws All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you . That's why we love working at Target Stocking, Setting and Selling Target products sounds like your thing That's the core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert. But, there are a few skills you should have from the get-go: Welcoming and helpful attitude toward guests and other team members Learn and adapt to current technology needs Work both independently and with a team Resolve guest questions quickly on the spot Attention to detail and follow a multi-step processes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations Climb up and down ladders Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Find competitive benefits from financial and education to well-being and beyond at . Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1- for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
May 06, 2024
Full time
Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hour ALL ABOUT TARGET As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the: Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement Experience executing daily/weekly workload to support business priorities and deliver on sales goals As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which include asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Be an expert and dedicated owner of select GM areas to ensure sales floor is zoned, in stock and accurately signed for guests Acknowledge guests as you complete workload with minimal guest disruption; review sales trends to understand how to prioritize daily workload based on business and guest needs Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad Execute revisions, sales plans and planograms for all GM categories Assist all non-GM areas of the store with transition sets and In Store Marketing (ISM) Conduct weekly price change workload for all GM categories Complete Radio Frequency ID (RFID) scans in GM areas and system audit functions to ensure inventory accuracy Accurately execute all backroom fills, including guest requests, and backstock product from GM categories efficiently and timely Own backroom aisles, including backstock, for your GM areas Process all inbound deliveries using the Receive application to ensure inventory accuracy Complete all backroom daily and weekly audits Operate power equipment only if certified Maintain backroom and fixture room organization, location accuracy and follow equipment guidelines Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as federal, state, and local adult beverage laws All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you . That's why we love working at Target Stocking, Setting and Selling Target products sounds like your thing That's the core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert. But, there are a few skills you should have from the get-go: Welcoming and helpful attitude toward guests and other team members Learn and adapt to current technology needs Work both independently and with a team Resolve guest questions quickly on the spot Attention to detail and follow a multi-step processes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations Climb up and down ladders Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Find competitive benefits from financial and education to well-being and beyond at . Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1- for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the: Ability to communicate and interact with guests to build an inclusive guest experience Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns Ability to adapt to different guest interactions and situations Experience promoting and selling various benefits, offerings and services As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities: Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which includes asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Scan and bag all guest items efficiently, neatly and in compliance with food safety standards and company best practices Work efficiently to minimize guest wait time while maintaining guest service and accuracy Make the guest aware of current and upcoming brand launches, store activities and events Speak to the benefits of the Target RedCard with every guest and assist them through the application process Understand and show guests how to use Wallet and the other features and offerings within the Target App Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target's policies and procedures Deliver easy and seamless service to all Order Pick Up, Drive Up, and Registry guests Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers) Stock supplies during store open hours while being available for the guest Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you . That's why we love working at Target You enjoy interacting with people all day and making things easy for others . Interacting with guests, solving concerns and making the guests day better is core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go: Communicating effectively, including using positive language and attentive to guests needs Welcoming and helpful attitude toward guests and other team members Attention to detail while multi-tasking Willing to educate guests and sell products and services Learn and adapt to evolving technology needs Work both independently and with a team We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations and cash transactions Ability to work outdoors in various climates Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Find competitive benefits from financial and education to well-being and beyond at . Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1- for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
May 06, 2024
Full time
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the: Ability to communicate and interact with guests to build an inclusive guest experience Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns Ability to adapt to different guest interactions and situations Experience promoting and selling various benefits, offerings and services As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities: Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which includes asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Scan and bag all guest items efficiently, neatly and in compliance with food safety standards and company best practices Work efficiently to minimize guest wait time while maintaining guest service and accuracy Make the guest aware of current and upcoming brand launches, store activities and events Speak to the benefits of the Target RedCard with every guest and assist them through the application process Understand and show guests how to use Wallet and the other features and offerings within the Target App Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target's policies and procedures Deliver easy and seamless service to all Order Pick Up, Drive Up, and Registry guests Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers) Stock supplies during store open hours while being available for the guest Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you . That's why we love working at Target You enjoy interacting with people all day and making things easy for others . Interacting with guests, solving concerns and making the guests day better is core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go: Communicating effectively, including using positive language and attentive to guests needs Welcoming and helpful attitude toward guests and other team members Attention to detail while multi-tasking Willing to educate guests and sell products and services Learn and adapt to evolving technology needs Work both independently and with a team We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations and cash transactions Ability to work outdoors in various climates Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Find competitive benefits from financial and education to well-being and beyond at . Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1- for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . ALL ABOUT GENERAL MERCHANDISE Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the: Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement Experience executing daily/weekly workload to support business priorities and deliver on sales goals As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which include asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Be an expert and dedicated owner of select GM areas to ensure sales floor is zoned, in stock and accurately signed for guests Acknowledge guests as you complete workload with minimal guest disruption; review sales trends to understand how to prioritize daily workload based on business and guest needs Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad Execute revisions, sales plans and planograms for all GM categories Assist all non-GM areas of the store with transition sets and In Store Marketing (ISM) Conduct weekly price change workload for all GM categories Complete Radio Frequency ID (RFID) scans in GM areas and system audit functions to ensure inventory accuracy Accurately execute all backroom fills, including guest requests, and backstock product from GM categories efficiently and timely Own backroom aisles, including backstock, for your GM areas Process all inbound deliveries using the Receive application to ensure inventory accuracy Complete all backroom daily and weekly audits Operate power equipment only if certified Maintain backroom and fixture room organization, location accuracy and follow equipment guidelines Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as federal, state, and local adult beverage laws All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you . That's why we love working at Target Stocking, Setting and Selling Target products sounds like your thing That's the core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert. But, there are a few skills you should have from the get-go: Welcoming and helpful attitude toward guests and other team members Learn and adapt to current technology needs Work both independently and with a team Resolve guest questions quickly on the spot Attention to detail and follow a multi-step processes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations Climb up and down ladders Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Find competitive benefits from financial and education to well-being and beyond at . Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1- for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
May 06, 2024
Full time
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . ALL ABOUT GENERAL MERCHANDISE Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the: Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement Experience executing daily/weekly workload to support business priorities and deliver on sales goals As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which include asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Be an expert and dedicated owner of select GM areas to ensure sales floor is zoned, in stock and accurately signed for guests Acknowledge guests as you complete workload with minimal guest disruption; review sales trends to understand how to prioritize daily workload based on business and guest needs Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad Execute revisions, sales plans and planograms for all GM categories Assist all non-GM areas of the store with transition sets and In Store Marketing (ISM) Conduct weekly price change workload for all GM categories Complete Radio Frequency ID (RFID) scans in GM areas and system audit functions to ensure inventory accuracy Accurately execute all backroom fills, including guest requests, and backstock product from GM categories efficiently and timely Own backroom aisles, including backstock, for your GM areas Process all inbound deliveries using the Receive application to ensure inventory accuracy Complete all backroom daily and weekly audits Operate power equipment only if certified Maintain backroom and fixture room organization, location accuracy and follow equipment guidelines Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as federal, state, and local adult beverage laws All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you . That's why we love working at Target Stocking, Setting and Selling Target products sounds like your thing That's the core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert. But, there are a few skills you should have from the get-go: Welcoming and helpful attitude toward guests and other team members Learn and adapt to current technology needs Work both independently and with a team Resolve guest questions quickly on the spot Attention to detail and follow a multi-step processes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations Climb up and down ladders Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Find competitive benefits from financial and education to well-being and beyond at . Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1- for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.