Catering Sales Manager

  • The Heathman Lodge
  • Vancouver, WA, USA
  • Sep 12, 2019
Full time General Managers and Management Executives Banquet Staff Sales and Marketing

Job Description

Position DescriptionCatering Sales Manager Position Summary:Responsible for actively soliciting, selling, planning, and overseeing all local catering events booked at the property. Responsible for achieving monthly revenue goals and making sound business decisions to support the hotels financial and leadership goals. Essential Functions:Solicit, negotiate, and book new catering accounts including business group meetings, weddings, and social events through telephone solicitation, outside sales calls, site tours, networking, mailing, internet promotions, and written communication.Maintain and enhance relationships with existing clients to obtain repeat business.Entertain and maintain relationships with event planners to solicit business for the property.Prepare and present effective proposals to close business.Determine exact requirements for all facets of each event including basic food and beverage, meeting room set-ups, VIP requirements, transportation, agenda and labor charges to finalize event orders.Understand menus, hotel profit and strategies.Participate in business review meetings, BEO meetings, trainings and other catering sales related meetings as required.Oversee client functions and maintain ongoing communication with all departments to ensure client satisfaction.Support the sales effort of the properties catering sales program, including menu planning, direct sales activity, promotions, wedding shows, administration and follow-up.Maintain good community relationships to promote the property and drive sales.Attend community and social events and industry meetings.Prepare correspondence to customers, internal booking reports and file maintenance.Perform all other duties as assigned.Provide anticipatory service.Able to work well independently, taking initiative to achieve results with creative and forward-thinking ideas. Additional Responsibilities:Keep work area neat and organized.Conduct self in a professional manner at all times.Maintain a safe working environment and immediately report all unsafe conditions.Maintain a good working relationship with all departments.Comply with all policies and procedures set forth by the property Employee Handbook. Qualifications:Minimum of two years' experience in catering and wedding sales in hotel setting.College degree preferred.Extremely detailed oriented and organized.Strong administrative skills, to include business writing, mathematics for basic accounting and knowledge of Microsoft Office programs.Clear, concise written and verbal communication skills.Strong customer service orientation and skills.Exceptional detail in follow-through.Ability to multi-task and prioritize.Must be available to work some weekends, evenings and holidays, as necessary. Physical Requirements: 3-6 hours Sitting Standing/Walking ReachingGraspingUp to 1 hourPushing/PullingLifting/Carrying (up to 20 lbs.)Climbing StairsCrouching/Bending/Stooping