Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
May 17, 2024
Full time
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
We are in search of upper leadership at a young store. Director position at Chick-fil-A, the role typically involves overseeing and managing the operations of a Chick-fil-A restaurant. Directors are responsible for driving sales, ensuring customer satisfaction, managing finances, and leading a team of employees. They also play a key role in implementing corporate initiatives, maintaining Chick-fil-A's high standards of quality and service, and fostering a positive work environment. Additionally, Directors may be involved in marketing, community engagement, and strategic planning to ensure the long-term success of the restaurant. Expectations for the role: work with other leaders to ensure staffing shortages are covered, in position as needed and to alleviate bottlenecks as they occur. Flexible to accommodate various needs of the business as they arise, coach, develop and train day-part directors and team leaders, have a positive attitude, servant leadership, growth mindset, assist with catering/deliveries when appropriate, and have a flexible schedule. 2+ years of experience in a leadership position is recommended. Responsibilities include: Insures that Team Members follow recipes and read tickets to accurately prepare all orders. Insures that Team Members are extremely accurate with weights and measurements for all recipe items. Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines. Insures that workstations are clean at all times. Insures that cashiers follow cash handling procedures at all times. Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures. Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness. Perform any of the tasks above as needed throughout shift. Addresses guest issues that may arise; consults with management regarding complex issues. Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback. Communicates employee performance and policy/procedure violations to management for appropriate handling. Strictly adheres to all Company policies and procedures. A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A: Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends. Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future. Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A. REQUIREMENTS Minimum 18+ years old Previous customer service experience preferred Previous leadership experience an asset- 2+ years Hard-working Team-oriented Friendly Honest Great customer skills Assist with catering/deliveries when appropriate Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House ). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's fast food restaurant.
May 17, 2024
Full time
We are in search of upper leadership at a young store. Director position at Chick-fil-A, the role typically involves overseeing and managing the operations of a Chick-fil-A restaurant. Directors are responsible for driving sales, ensuring customer satisfaction, managing finances, and leading a team of employees. They also play a key role in implementing corporate initiatives, maintaining Chick-fil-A's high standards of quality and service, and fostering a positive work environment. Additionally, Directors may be involved in marketing, community engagement, and strategic planning to ensure the long-term success of the restaurant. Expectations for the role: work with other leaders to ensure staffing shortages are covered, in position as needed and to alleviate bottlenecks as they occur. Flexible to accommodate various needs of the business as they arise, coach, develop and train day-part directors and team leaders, have a positive attitude, servant leadership, growth mindset, assist with catering/deliveries when appropriate, and have a flexible schedule. 2+ years of experience in a leadership position is recommended. Responsibilities include: Insures that Team Members follow recipes and read tickets to accurately prepare all orders. Insures that Team Members are extremely accurate with weights and measurements for all recipe items. Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines. Insures that workstations are clean at all times. Insures that cashiers follow cash handling procedures at all times. Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures. Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness. Perform any of the tasks above as needed throughout shift. Addresses guest issues that may arise; consults with management regarding complex issues. Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback. Communicates employee performance and policy/procedure violations to management for appropriate handling. Strictly adheres to all Company policies and procedures. A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A: Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends. Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future. Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A. REQUIREMENTS Minimum 18+ years old Previous customer service experience preferred Previous leadership experience an asset- 2+ years Hard-working Team-oriented Friendly Honest Great customer skills Assist with catering/deliveries when appropriate Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House ). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's fast food restaurant.
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
May 17, 2024
Full time
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Summary of Job Description: The Director, Offshore is responsible for the multi-functional Offshore (China) team's strategies, operations, and services to meet PRG's business needs while ensuring the profitability of the offshore business entity. This position interfaces with various PRG departments (predominantly IS) to ensure the Offshore team's services are fully functional to meet business goals. The Director, Offshore leads and mentors the offshore team staff and collaborates with other department leaders to implement processes, standards, practices, and security measures to ensure effective and consistent operations. This position is responsible for the independent company's P&L and annual operating plan as well as for its HR, accounting, and other administration functions. You'll get a chance to: Strategize and direct the design, development, improvement, and governance of business intelligence systems, programs, and services to meet PRG's current and future IS needs. Collaborate with other departments (including Operations) at PRG as well as external business clients or partners to ensure that the IT and other deliverables meet the customers' business expectations. Establish standards, guidelines, and metrics to measure the team's performance and success; ensures that any require Service Level Agreements are defined in the contracts and measure the effectiveness of the services being delivered. Lead a multi-functional Offshore team to meet committed deliverables and on-demand requirements. Coach and mentor associates to elevate their performance, and ensures retention of qualified staff. Oversee all administration support functions, including accounting and finance, payroll, accounts payable, budgeting, HR, real estate investment and operations, property management, legal contract reviews, etc. Assess and integrate people, tools, and processes to enable new insights and meet future business strategies. Build external business relationships and maintains effective relationships and partnerships with international offices, banks, CPA firms, law firms, and existing and potential clients. How we reward you: Hybrid Work schedule 401K with company match Yearly bonus opportunity Full medical, dental, and vision insurance On-site fitness center, biometric screen, and flu shot clinic Discounts at Panda restaurants, theme parks, and gym memberships Paid time off starting at 15 days with 7 federal holidays Continuous education assistance and scholarships Income protection including Disability, Life and AD&D insurance Bereavement leave Benefits available for eligible permanent full time associates Qualifications: Your background & experience: Bachelor's degree in IS or related field required Minimum ten years of relevant experience with at least three years of experience in a lead and/or management role on an offshore team, preferably in a retail/hospitality environment Successful completion of initial and periodically required training Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position. If hired, successful completion of annual store training Panda Strong since 1983 Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,000 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values. You're wanted here We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to blossom, diverse points of view to be heard, and improves overall happiness. We like the sound of that. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment on the basis of race, color, religion, sex, national origin, disability, age and any other basis protected by the laws which apply where we operate. Panda provides accommodations for disabilities and religious observance purposes as required by law.
May 16, 2024
Full time
Summary of Job Description: The Director, Offshore is responsible for the multi-functional Offshore (China) team's strategies, operations, and services to meet PRG's business needs while ensuring the profitability of the offshore business entity. This position interfaces with various PRG departments (predominantly IS) to ensure the Offshore team's services are fully functional to meet business goals. The Director, Offshore leads and mentors the offshore team staff and collaborates with other department leaders to implement processes, standards, practices, and security measures to ensure effective and consistent operations. This position is responsible for the independent company's P&L and annual operating plan as well as for its HR, accounting, and other administration functions. You'll get a chance to: Strategize and direct the design, development, improvement, and governance of business intelligence systems, programs, and services to meet PRG's current and future IS needs. Collaborate with other departments (including Operations) at PRG as well as external business clients or partners to ensure that the IT and other deliverables meet the customers' business expectations. Establish standards, guidelines, and metrics to measure the team's performance and success; ensures that any require Service Level Agreements are defined in the contracts and measure the effectiveness of the services being delivered. Lead a multi-functional Offshore team to meet committed deliverables and on-demand requirements. Coach and mentor associates to elevate their performance, and ensures retention of qualified staff. Oversee all administration support functions, including accounting and finance, payroll, accounts payable, budgeting, HR, real estate investment and operations, property management, legal contract reviews, etc. Assess and integrate people, tools, and processes to enable new insights and meet future business strategies. Build external business relationships and maintains effective relationships and partnerships with international offices, banks, CPA firms, law firms, and existing and potential clients. How we reward you: Hybrid Work schedule 401K with company match Yearly bonus opportunity Full medical, dental, and vision insurance On-site fitness center, biometric screen, and flu shot clinic Discounts at Panda restaurants, theme parks, and gym memberships Paid time off starting at 15 days with 7 federal holidays Continuous education assistance and scholarships Income protection including Disability, Life and AD&D insurance Bereavement leave Benefits available for eligible permanent full time associates Qualifications: Your background & experience: Bachelor's degree in IS or related field required Minimum ten years of relevant experience with at least three years of experience in a lead and/or management role on an offshore team, preferably in a retail/hospitality environment Successful completion of initial and periodically required training Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position. If hired, successful completion of annual store training Panda Strong since 1983 Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,000 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values. You're wanted here We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to blossom, diverse points of view to be heard, and improves overall happiness. We like the sound of that. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment on the basis of race, color, religion, sex, national origin, disability, age and any other basis protected by the laws which apply where we operate. Panda provides accommodations for disabilities and religious observance purposes as required by law.
Delta Hotels by Marriott Seattle Everett
Everett, Washington
Delta Hotels by Marriott Seattle Everett 3105 Pine Street Everett, WA 98201 SALES & CATERING DIRECTOR (ON-SITE) The Delta Hotel by Marriott Seattle Everett is seeking an On-Site Sales & Catering Director. Do you love finding and capturing new business? Would you enjoy working on-site in a best-in-class premium Marriott hotel? The Delta Hotel by Marriott Seattle Everett ranks in the top five of the Delta by Marriott brand in guest service, and this gorgeous property has been featured in multiple brand commercials, humbly exhibiting its impressive spaces. At the 232-room Delta Hotel by Marriott Seattle Everett, you will develop relationships and increase sales with local area businesses and will lead a team of two Sales & Events Managers that sell as deployed and detail all groups and events for the property and its 14,000 sq ft of premium event space. In addition, you'll be supported by two above-property sellers who manage globally-priced accounts and target major group business opportunities on behalf of the hotel. If you've worked in a full-service Marriott property in the past, you know that having experience in CI/TY and Opera are a plus! If you haven't, Marriott's digital learning environment will walk you through the systems training you need in the first 6-8 weeks of the job. Leadership skills, organization, relationships, and proactive sales & negotiation acumen are key starting points for success in this role. ABOUT THE POSITION The On-Site Sales & Catering Director leads the property sales team, builds and maintains strong, relevant, relationships with existing and target business, and is responsible for the property sales team's coordination and planning for a successful experience, directly with clients, once booked, and detailing group and event space needs for existing Bookings made by others. This role is responsible for executing sales strategies and tactics to actively and personally solicit and procure new and existing business as deployed. ABOUT US At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities. We look for people who excel in their roles and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment, and support for our team members, coupled with their dedication, innovative spirit, and raw talent. STATUS: Full-time SCHEDULE: Primarily weekdays; occasional travel, evenings, and weekends. RATE OF PAY: $85,000 - $97,750 base salary annually Eligibility for company bonus program BENEFITS AND PERKS: Paid Time Off (PTO) Paycheck Advancement Program Supplemental Insurance Hotel Travel Discounts Employee Assistance Programs For eligible employees: Insurance - Medical, Dental, Vision, Life and AD&D 401(k) Plan with Employer Match Employee Meals Employee Parking The Sales & Catering Director leads and executes property and local sales & catering responsibilities, and builds & maintains strong, relevant, relationships with deployed existing and target accounts on behalf of the hotel. This role is responsible for ensuring client requirements are met. This role regularly sells hotel rooms, meeting rooms and food and beverage through direct client contact. including securing new local accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while ensuring client satisfaction, a positive team environment and positively influencing the reputation Hollander Hospitality and the hotel brand. Relationships Seeks out, develops and nurtures strategic internal and external relationships to increase revenues, service levels, and hotel awareness. Maintains excellent lines of communication with team members and clients to create clear expectations and robust relationships that increase morale, service levels, and trust. Promotes teamwork and quality service through daily communication and coordination with other departments. Oversees on-site sales department staff to attract, retain and motivate employees through hiring, training and developing, empowering, coaching and counseling, conducting performance, resolving problems, providing open communication vehicles, and disciplining and terminating employees as appropriate. Partners with Department Managers and General Manager to ensure proper staffing levels based on guest & attendee volume. Financial Returns & Responsible Business Completes forecasts, plans, and productivity reports for management. Participates in the preparation of the departmental operating budget and financial plans. Monitors budget and upsells products and services while minimizing waste to increase revenue. guest room, function space, food & beverage pricing, and hotel services within approved departmental booking guidelines. Lead Generation Creates and maintains effective property sales programs to support funneling new leads, maximizing current accounts and targeting new accounts with potential. Continuously pursues and regularly re-evaluates prospecting targets for all sellers based on results, the market, and established goals; maintains a strategic ranking of targets by priority and maximizing opportunity and closing potential. Attends appropriate networking events, leveraging participation to maximize lead-generation. Solution Selling Maintains knowledge of market trends and competition to create relevant selling strategies for current conditions. Evaluates and meets client needs, clarifying the decision-making process, and presenting tailored value propositions, maintaining appropriate follow-up. Follows-up on all business opportunities, making initial contact within two business hours. Works with on-site and above-property team members to increase sales. Negotiating Guides the negotiation process, identifying and leveraging optimal solutions in negotiations and implementing creative and effective sales solutions. Creates and provides best practices for sales, convention services, and Food and Beverage departments for meetings. Maintains consistent effectiveness, accuracy and timeliness with information communicated to others, including calculations, estimates, contracts, BEO's, group resumes, and other documents or communication sent to clients, partners and/or team members. Follows established hotel and company-wide policies and methods, including logging details, activities, and sharing information. Support Provides sales, catering, marketing, conference services, administrative support, and operational services as necessary. Directs and personally performs, as necessary, day-to-day sales and conference/convention services activities; plans and assigns work and establishes performance and development goals for team members. Provides mentoring, coaching and regular feedback to help manage conflict and improve team member performance. Educates and trains team members in compliance with hotel, company, and brand, service behaviors and standards, as well as governmental regulations. Ensures staff has the tools, training and equipment to carry out job duties. Manages and maintains onsite sales and catering processes. Ensures group and event detailing is completed and properly executed. Qualifications: Experience & Education: Minimum of three years' experience conducting sales and negotiations. Experience in local business transient sales, group sales, and catering sales preferred. Driver's License & Insurance: Must have valid state driver's license and vehicle at time of hire. Must maintain vehicle insurance coverage as required by Hollander Hospitality. Knowledge of: Strong business travel and group rooms experience. Effective sales & negotiation acumen. Modern hospitality-sales strategies including conducting sales, evaluating & meeting customer needs, effective site tours, generating leads independently, saturating accounts, intermediaries and brand partners, maximizing systems & resources to drive results, and implementing effective objection handling solutions. Business evaluation techniques including net-profit calculations arithmetic during negotiations. Proficiency in Microsoft Outlook and Word, with basic skills in PowerPoint and Excel. Customer relationship management (CRM) software - CI/TY, preferred. Hotel property management system (PMS) software - Opera, preferred. Hotel RFP software - CVENT, CI/TY, preferred. Skills & Ability to: Work on-site and perform duties from the property. Manage, train, coach, and lead onsite sales team members. Work well with above-property sellers. Solicit, book, and upsell banquet food & beverage. Detail all arrangements, suggesting menus, bar set up . click apply for full job details
May 14, 2024
Full time
Delta Hotels by Marriott Seattle Everett 3105 Pine Street Everett, WA 98201 SALES & CATERING DIRECTOR (ON-SITE) The Delta Hotel by Marriott Seattle Everett is seeking an On-Site Sales & Catering Director. Do you love finding and capturing new business? Would you enjoy working on-site in a best-in-class premium Marriott hotel? The Delta Hotel by Marriott Seattle Everett ranks in the top five of the Delta by Marriott brand in guest service, and this gorgeous property has been featured in multiple brand commercials, humbly exhibiting its impressive spaces. At the 232-room Delta Hotel by Marriott Seattle Everett, you will develop relationships and increase sales with local area businesses and will lead a team of two Sales & Events Managers that sell as deployed and detail all groups and events for the property and its 14,000 sq ft of premium event space. In addition, you'll be supported by two above-property sellers who manage globally-priced accounts and target major group business opportunities on behalf of the hotel. If you've worked in a full-service Marriott property in the past, you know that having experience in CI/TY and Opera are a plus! If you haven't, Marriott's digital learning environment will walk you through the systems training you need in the first 6-8 weeks of the job. Leadership skills, organization, relationships, and proactive sales & negotiation acumen are key starting points for success in this role. ABOUT THE POSITION The On-Site Sales & Catering Director leads the property sales team, builds and maintains strong, relevant, relationships with existing and target business, and is responsible for the property sales team's coordination and planning for a successful experience, directly with clients, once booked, and detailing group and event space needs for existing Bookings made by others. This role is responsible for executing sales strategies and tactics to actively and personally solicit and procure new and existing business as deployed. ABOUT US At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities. We look for people who excel in their roles and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment, and support for our team members, coupled with their dedication, innovative spirit, and raw talent. STATUS: Full-time SCHEDULE: Primarily weekdays; occasional travel, evenings, and weekends. RATE OF PAY: $85,000 - $97,750 base salary annually Eligibility for company bonus program BENEFITS AND PERKS: Paid Time Off (PTO) Paycheck Advancement Program Supplemental Insurance Hotel Travel Discounts Employee Assistance Programs For eligible employees: Insurance - Medical, Dental, Vision, Life and AD&D 401(k) Plan with Employer Match Employee Meals Employee Parking The Sales & Catering Director leads and executes property and local sales & catering responsibilities, and builds & maintains strong, relevant, relationships with deployed existing and target accounts on behalf of the hotel. This role is responsible for ensuring client requirements are met. This role regularly sells hotel rooms, meeting rooms and food and beverage through direct client contact. including securing new local accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while ensuring client satisfaction, a positive team environment and positively influencing the reputation Hollander Hospitality and the hotel brand. Relationships Seeks out, develops and nurtures strategic internal and external relationships to increase revenues, service levels, and hotel awareness. Maintains excellent lines of communication with team members and clients to create clear expectations and robust relationships that increase morale, service levels, and trust. Promotes teamwork and quality service through daily communication and coordination with other departments. Oversees on-site sales department staff to attract, retain and motivate employees through hiring, training and developing, empowering, coaching and counseling, conducting performance, resolving problems, providing open communication vehicles, and disciplining and terminating employees as appropriate. Partners with Department Managers and General Manager to ensure proper staffing levels based on guest & attendee volume. Financial Returns & Responsible Business Completes forecasts, plans, and productivity reports for management. Participates in the preparation of the departmental operating budget and financial plans. Monitors budget and upsells products and services while minimizing waste to increase revenue. guest room, function space, food & beverage pricing, and hotel services within approved departmental booking guidelines. Lead Generation Creates and maintains effective property sales programs to support funneling new leads, maximizing current accounts and targeting new accounts with potential. Continuously pursues and regularly re-evaluates prospecting targets for all sellers based on results, the market, and established goals; maintains a strategic ranking of targets by priority and maximizing opportunity and closing potential. Attends appropriate networking events, leveraging participation to maximize lead-generation. Solution Selling Maintains knowledge of market trends and competition to create relevant selling strategies for current conditions. Evaluates and meets client needs, clarifying the decision-making process, and presenting tailored value propositions, maintaining appropriate follow-up. Follows-up on all business opportunities, making initial contact within two business hours. Works with on-site and above-property team members to increase sales. Negotiating Guides the negotiation process, identifying and leveraging optimal solutions in negotiations and implementing creative and effective sales solutions. Creates and provides best practices for sales, convention services, and Food and Beverage departments for meetings. Maintains consistent effectiveness, accuracy and timeliness with information communicated to others, including calculations, estimates, contracts, BEO's, group resumes, and other documents or communication sent to clients, partners and/or team members. Follows established hotel and company-wide policies and methods, including logging details, activities, and sharing information. Support Provides sales, catering, marketing, conference services, administrative support, and operational services as necessary. Directs and personally performs, as necessary, day-to-day sales and conference/convention services activities; plans and assigns work and establishes performance and development goals for team members. Provides mentoring, coaching and regular feedback to help manage conflict and improve team member performance. Educates and trains team members in compliance with hotel, company, and brand, service behaviors and standards, as well as governmental regulations. Ensures staff has the tools, training and equipment to carry out job duties. Manages and maintains onsite sales and catering processes. Ensures group and event detailing is completed and properly executed. Qualifications: Experience & Education: Minimum of three years' experience conducting sales and negotiations. Experience in local business transient sales, group sales, and catering sales preferred. Driver's License & Insurance: Must have valid state driver's license and vehicle at time of hire. Must maintain vehicle insurance coverage as required by Hollander Hospitality. Knowledge of: Strong business travel and group rooms experience. Effective sales & negotiation acumen. Modern hospitality-sales strategies including conducting sales, evaluating & meeting customer needs, effective site tours, generating leads independently, saturating accounts, intermediaries and brand partners, maximizing systems & resources to drive results, and implementing effective objection handling solutions. Business evaluation techniques including net-profit calculations arithmetic during negotiations. Proficiency in Microsoft Outlook and Word, with basic skills in PowerPoint and Excel. Customer relationship management (CRM) software - CI/TY, preferred. Hotel property management system (PMS) software - Opera, preferred. Hotel RFP software - CVENT, CI/TY, preferred. Skills & Ability to: Work on-site and perform duties from the property. Manage, train, coach, and lead onsite sales team members. Work well with above-property sellers. Solicit, book, and upsell banquet food & beverage. Detail all arrangements, suggesting menus, bar set up . click apply for full job details
Senior Living Communities
Myrtle Beach, South Carolina
Find your new career with a team that makes a difference in senior's lives. Come see why Brightwater is certified as a Great Place to Work! Now accepting applications for a Director of Dining Services. We are seeking a professional who is innovative. You must have a passion for food and leading a team to success. In the Director of Dining Services role, you will be directly responsible for the overall operation of a restaurant-style dining service department. You will operate the department in accordance with the approved budget, while providing the residents with the maximum value for dollars spent. The Director is responsible for ensuring that the food offered to the residents and guests of the community is of exceptional quality. Required Experience: • B.S. Degree in Food Services, Restaurant/ Culinary/Management or related field: or A.A. Degree plus five (5) years of directly related experience preferred Minimum of three (3) to five (5) years of upscale retirement or adult home/care experience preferred, depending upon formal degree or training • Five (5) plus years of direct foodservice operational management experience in a fine dining/hotel/country club setting, with inventory and purchasing knowledge and control • Excellent knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation • Excellent customer services skills and experiences • Experience with P&L accountability highly desirable • ServSafe : certification required • Certified Dietary Manager (CDM) certificate highly desirable • Experience with one on one customer service environments • High volume, complex foodservice operations experience highly desirable • Must be willing to work weekends and holidays • Must be experienced with computers: to include, at minimum, Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet • Must be able to successfully complete criminal background checks (State and Federal) and drug screenings POSITION SUMMARY: Manage the day to day dining services operations of a large CCRC site, ensuring resident satisfaction by consistently delivering exceptional service and a quality food product in accordance with Federal, State, and local regulations and Senior Living Communities' policies, procedures and standards. ESSENTIAL FUNCTIONS: Attract, retain, coach, motivate and lead a high performance dining service delivery team; hold the team accountable for meeting all quality, safety and other performance standards. Assures the implementation and efficient delivery of Dining Services program. Establishes and assures the timely, open, and effective communication of all dietary associates with residents and family members and guests, assuring excellent customer satisfaction. Builds, develops, and effectively manages all dietary associates, optimizing individual and team performance through effective leadership, mentoring, and training. Works with other departments in marketing the community, including participation in community events, public relations and personal visits. Assists in the development of and adheres to the Dining Services budget, ensuring the delivery of excellent services and products while achieving the financial goals set for the community. Assures the kitchen environment and all physical areas in dining are properly maintained in a clean, orderly and safe manner, according to regulatory guidelines. Administers and participates in Senior Living Communities' "Manager on Duty" program. Serves on special projects and assignments outside of his/her own community to support other communities or the broader portfolio. Keeps abreast of special need diets for Healthcare residents and ensures proper execution. Participates in and attends all in-service training and education programs as scheduled. Other duties as assigned.
May 14, 2024
Full time
Find your new career with a team that makes a difference in senior's lives. Come see why Brightwater is certified as a Great Place to Work! Now accepting applications for a Director of Dining Services. We are seeking a professional who is innovative. You must have a passion for food and leading a team to success. In the Director of Dining Services role, you will be directly responsible for the overall operation of a restaurant-style dining service department. You will operate the department in accordance with the approved budget, while providing the residents with the maximum value for dollars spent. The Director is responsible for ensuring that the food offered to the residents and guests of the community is of exceptional quality. Required Experience: • B.S. Degree in Food Services, Restaurant/ Culinary/Management or related field: or A.A. Degree plus five (5) years of directly related experience preferred Minimum of three (3) to five (5) years of upscale retirement or adult home/care experience preferred, depending upon formal degree or training • Five (5) plus years of direct foodservice operational management experience in a fine dining/hotel/country club setting, with inventory and purchasing knowledge and control • Excellent knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation • Excellent customer services skills and experiences • Experience with P&L accountability highly desirable • ServSafe : certification required • Certified Dietary Manager (CDM) certificate highly desirable • Experience with one on one customer service environments • High volume, complex foodservice operations experience highly desirable • Must be willing to work weekends and holidays • Must be experienced with computers: to include, at minimum, Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet • Must be able to successfully complete criminal background checks (State and Federal) and drug screenings POSITION SUMMARY: Manage the day to day dining services operations of a large CCRC site, ensuring resident satisfaction by consistently delivering exceptional service and a quality food product in accordance with Federal, State, and local regulations and Senior Living Communities' policies, procedures and standards. ESSENTIAL FUNCTIONS: Attract, retain, coach, motivate and lead a high performance dining service delivery team; hold the team accountable for meeting all quality, safety and other performance standards. Assures the implementation and efficient delivery of Dining Services program. Establishes and assures the timely, open, and effective communication of all dietary associates with residents and family members and guests, assuring excellent customer satisfaction. Builds, develops, and effectively manages all dietary associates, optimizing individual and team performance through effective leadership, mentoring, and training. Works with other departments in marketing the community, including participation in community events, public relations and personal visits. Assists in the development of and adheres to the Dining Services budget, ensuring the delivery of excellent services and products while achieving the financial goals set for the community. Assures the kitchen environment and all physical areas in dining are properly maintained in a clean, orderly and safe manner, according to regulatory guidelines. Administers and participates in Senior Living Communities' "Manager on Duty" program. Serves on special projects and assignments outside of his/her own community to support other communities or the broader portfolio. Keeps abreast of special need diets for Healthcare residents and ensures proper execution. Participates in and attends all in-service training and education programs as scheduled. Other duties as assigned.
Company: Alaska Airlines The Team: Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary: The Director Crew Planning & Resources sets the long-term strategy and oversees the financial performance and execution of crew staffing on the crew bid and administration of crew hotels and transportation at Alaska Air. As a people leader, this role establishes strategic goals and direction for leaders that are responsible for balancing costs, productivity, crew preference, operational reliability, and staffing constraints as well as sourcing, evaluation, and selection process for hotel accommodations of crew members. Key Duties: Establishes strategic goals and direction for crew planning team to execute on staffing which has direct operational impact. Optimizes the use of tools and systems to leverage automation, create efficiencies and improve the company's Crew Hotel administration and planning execution of bidding and awarding process for both Pilots and Flight Attendants while meeting all Federal Aviation Regulations (FAR), safety parameters, and contractual (i.e., collective bargaining agreement (CBA requirements. Improves upon the use of monitoring, analytics and metrics to measure the health crew staffing and planning related processes. Drives process improvement mindset across the Hotel Administration team and Planning teams, leveraging project management and change management skills to deliver results. Manage a team of direct and indirect reports, with performance management and development responsibilities. Foster collaboration, transparency and a results-oriented mindset. Attracts, motivates, develops, and retains a high-performing team to continually improve. Promotes a high-performance culture by cultivating and motivating direct/indirect reports through coaching, mentoring, and by providing regular and meaningful feedback. Forges strong relationships and communicates / consults with a range of stakeholders, including senior management, Crew Staffing, Training Scheduling and union leadership. Models and encourages open, honest, and direct communications and encourages open debate to get to optimal solutions. Job-Specific Experience, Education & Skills: Required 8 years of crew administration, vendor contracts, or related area. 5 years leadership, with at least 2 of those years directly leading people. Bachelor's degree with a focus in business administration, finance, or a related area, or an additional two years of relevant training/experience in lieu of this degree. High energy, positive presence along with top-notch written and verbal communication skills. Excellent organization, project management, interpersonal, and leadership skills. Ability to manage multiple priorities and thrive in a rapidly changing, collaborative environment. Ability to facilitate a cooperative relationship both within the division, with other divisions of the company, and with pilot union representatives. Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook). High school diploma or equivalent is required. Minimum age of 18. Must be authorized to work in the U.S. Preferred Experience building and coordinating cross-functional teams. Staffing and productivity experience. Knowledge of the airline industry. Working knowledge of Alaska Airlines (AS) flight crew contracts. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable. Strong communication (e.g., verbal, written, presentation) and interpersonal skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and with key external business partners. Proven ability to leverage business acumen and analytic capability to position the organization as a critical business partner. Ability to engage with and establish credibility with business partners at the most senior/executive level. Salary Range: $157,700 - $252,300 / year Total Target Compensation Range (incl. bonus & equity): $205,000 - $328,000 Salary Details: The pay range and total target compensation package listed above is the expected pay offered for this position at the start of employment. Your pay will be based on multiple factors, including and not limited to location, your relevant experience/level, experience level, and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate. Note: We don't typically hire at the top of the range. Total Rewards: Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines & Horizon Air with high priority status Select number of confirmed travel credits provided annually Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits. FLSA Status: Exempt Employment Type: Full-Time Regular/Temporary: Regular Requisition Type: Management Location: Seattle Equal Employment Opportunity: We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply. Featured Job: 0 I Y - MG L
May 13, 2024
Full time
Company: Alaska Airlines The Team: Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary: The Director Crew Planning & Resources sets the long-term strategy and oversees the financial performance and execution of crew staffing on the crew bid and administration of crew hotels and transportation at Alaska Air. As a people leader, this role establishes strategic goals and direction for leaders that are responsible for balancing costs, productivity, crew preference, operational reliability, and staffing constraints as well as sourcing, evaluation, and selection process for hotel accommodations of crew members. Key Duties: Establishes strategic goals and direction for crew planning team to execute on staffing which has direct operational impact. Optimizes the use of tools and systems to leverage automation, create efficiencies and improve the company's Crew Hotel administration and planning execution of bidding and awarding process for both Pilots and Flight Attendants while meeting all Federal Aviation Regulations (FAR), safety parameters, and contractual (i.e., collective bargaining agreement (CBA requirements. Improves upon the use of monitoring, analytics and metrics to measure the health crew staffing and planning related processes. Drives process improvement mindset across the Hotel Administration team and Planning teams, leveraging project management and change management skills to deliver results. Manage a team of direct and indirect reports, with performance management and development responsibilities. Foster collaboration, transparency and a results-oriented mindset. Attracts, motivates, develops, and retains a high-performing team to continually improve. Promotes a high-performance culture by cultivating and motivating direct/indirect reports through coaching, mentoring, and by providing regular and meaningful feedback. Forges strong relationships and communicates / consults with a range of stakeholders, including senior management, Crew Staffing, Training Scheduling and union leadership. Models and encourages open, honest, and direct communications and encourages open debate to get to optimal solutions. Job-Specific Experience, Education & Skills: Required 8 years of crew administration, vendor contracts, or related area. 5 years leadership, with at least 2 of those years directly leading people. Bachelor's degree with a focus in business administration, finance, or a related area, or an additional two years of relevant training/experience in lieu of this degree. High energy, positive presence along with top-notch written and verbal communication skills. Excellent organization, project management, interpersonal, and leadership skills. Ability to manage multiple priorities and thrive in a rapidly changing, collaborative environment. Ability to facilitate a cooperative relationship both within the division, with other divisions of the company, and with pilot union representatives. Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook). High school diploma or equivalent is required. Minimum age of 18. Must be authorized to work in the U.S. Preferred Experience building and coordinating cross-functional teams. Staffing and productivity experience. Knowledge of the airline industry. Working knowledge of Alaska Airlines (AS) flight crew contracts. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable. Strong communication (e.g., verbal, written, presentation) and interpersonal skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and with key external business partners. Proven ability to leverage business acumen and analytic capability to position the organization as a critical business partner. Ability to engage with and establish credibility with business partners at the most senior/executive level. Salary Range: $157,700 - $252,300 / year Total Target Compensation Range (incl. bonus & equity): $205,000 - $328,000 Salary Details: The pay range and total target compensation package listed above is the expected pay offered for this position at the start of employment. Your pay will be based on multiple factors, including and not limited to location, your relevant experience/level, experience level, and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate. Note: We don't typically hire at the top of the range. Total Rewards: Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines & Horizon Air with high priority status Select number of confirmed travel credits provided annually Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits. FLSA Status: Exempt Employment Type: Full-Time Regular/Temporary: Regular Requisition Type: Management Location: Seattle Equal Employment Opportunity: We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply. Featured Job: 0 I Y - MG L
Job title Director of Catering and Concessions Reports to Director of Operations Department Three Pillars Catering & Concessions FLSA Status Full-Time, Exempt Executive Position Summary The Director of Catering and Concessions is responsible for the overall planning and direction of the catering and events department which includes multi-unit management and off-site catering operations. This position has direct oversight of the both the front and back of house (kitchen) catering teams, sales management team, provides high profile club dining services, and other various catering events for high profile clients. This position leads the strategic vision for the department and oversees a large team of both management level and hourly food service catering positions. They are responsible to execute events at varying levels of service and ensure client satisfaction is met. Examples may include drop off events to full-scale high-profile receptions and intimate dinner services. Expected Hours of Work This is a full time exempt salaried position in which averages approximately 45-50 hours per week. Off season may require less hours. Essential Functions Direct oversight of the management team and execution of all catering and events requested by clients. Oversees client outreach from the sales team and is directly involved in development of client relationships. Responsible to create yearly department budgets, manage and meet budgetary guidelines, driving positive change to meet or exceed revenue goals. Focus on guest/client service and gathering feedback from clients. Ensuring clients are responded to promptly and ensuring their comments, suggestions, and complaints are received appropriately and addressed timely. Leads the team including culinary operations to develop menus and meet clients needs. Oversight of menu coordination, food cost management, as well as purchasing, ordering, and inventory of all food & beverage events. Stays abreast of trends within the industry, attends trade shows, and makes recommendations and evaluations of the department on a regular basis. Complies with all legal requirements and certifications including but not limited to ServSafe, TIPS, NYS Liquor License regulations including safe serving practices, and the New York State Department of Health regulations for HACCP and Food Safety. Ensures accounting functions including contracts, billing, invoices and payroll are completed timely and that stringent inventory and security controls are in place following company standards. Day to day personnel management and oversight including relationship and team building, mentorship, training and development programs, supervision, conflict management, counseling and disciplinary procedures as required following company policies and procedures. Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Promotes a pro-active work environment that creates an atmosphere of teamwork and quality service. Job duties and assignments may vary due to needs of business. Education and Training Associate's Degree or higher in food service or related field preferred. ServSafe Certification TIPS Certification (willing to become a TIPS Certified Trainer) Desired Qualifications Minimum 5 years food and beverage management experience in a high volume, diverse catering establishment, preferably college or high-end resort. Exemplary customer service skills. Effective oral and written communication and organizational skills. Ability to multi-task in a fast-paced, high volume environment. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Be able to work a minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Valid driver's license. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Must have or be willing to obtain DOT (Department of Transportation - Health Screening to Drive a Box Truck), Driver Authorization by Company policy required TIPS certification Serv Safe certification Travel Required for offsite events frequently, trade shows as needed Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 03, 2024
Full time
Job title Director of Catering and Concessions Reports to Director of Operations Department Three Pillars Catering & Concessions FLSA Status Full-Time, Exempt Executive Position Summary The Director of Catering and Concessions is responsible for the overall planning and direction of the catering and events department which includes multi-unit management and off-site catering operations. This position has direct oversight of the both the front and back of house (kitchen) catering teams, sales management team, provides high profile club dining services, and other various catering events for high profile clients. This position leads the strategic vision for the department and oversees a large team of both management level and hourly food service catering positions. They are responsible to execute events at varying levels of service and ensure client satisfaction is met. Examples may include drop off events to full-scale high-profile receptions and intimate dinner services. Expected Hours of Work This is a full time exempt salaried position in which averages approximately 45-50 hours per week. Off season may require less hours. Essential Functions Direct oversight of the management team and execution of all catering and events requested by clients. Oversees client outreach from the sales team and is directly involved in development of client relationships. Responsible to create yearly department budgets, manage and meet budgetary guidelines, driving positive change to meet or exceed revenue goals. Focus on guest/client service and gathering feedback from clients. Ensuring clients are responded to promptly and ensuring their comments, suggestions, and complaints are received appropriately and addressed timely. Leads the team including culinary operations to develop menus and meet clients needs. Oversight of menu coordination, food cost management, as well as purchasing, ordering, and inventory of all food & beverage events. Stays abreast of trends within the industry, attends trade shows, and makes recommendations and evaluations of the department on a regular basis. Complies with all legal requirements and certifications including but not limited to ServSafe, TIPS, NYS Liquor License regulations including safe serving practices, and the New York State Department of Health regulations for HACCP and Food Safety. Ensures accounting functions including contracts, billing, invoices and payroll are completed timely and that stringent inventory and security controls are in place following company standards. Day to day personnel management and oversight including relationship and team building, mentorship, training and development programs, supervision, conflict management, counseling and disciplinary procedures as required following company policies and procedures. Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Promotes a pro-active work environment that creates an atmosphere of teamwork and quality service. Job duties and assignments may vary due to needs of business. Education and Training Associate's Degree or higher in food service or related field preferred. ServSafe Certification TIPS Certification (willing to become a TIPS Certified Trainer) Desired Qualifications Minimum 5 years food and beverage management experience in a high volume, diverse catering establishment, preferably college or high-end resort. Exemplary customer service skills. Effective oral and written communication and organizational skills. Ability to multi-task in a fast-paced, high volume environment. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Be able to work a minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Valid driver's license. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Must have or be willing to obtain DOT (Department of Transportation - Health Screening to Drive a Box Truck), Driver Authorization by Company policy required TIPS certification Serv Safe certification Travel Required for offsite events frequently, trade shows as needed Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Assistant Food Service Director for Clover Meadows in Lawrenceville Shift/hours: morning/evening Working at Clover Meadows Rehab truly means becoming a member of our family. We believe caring for seniors is a uniquely rewarding experience and there is no better place to realize that experience than with us. As a Clover Meadows Rehab employee, you will be an integral member of our team, and share in the opportunity to make a difference in the lives of our residents each and every day. Must have culinary experience! We are seeking an Assistant Food Service Director to join our team! Assistant Food Service Director Job Includes but is not limited to: Oversee day to day dining operations Ensure all sanitation and safety guidelines are followed Establish and maintain excellent relationships with residents Assist the upper management reaching operational and financial goals Maintain the highest standards of service and quality Healthcare and Culinary experience a must! ServSafe Certification Preferred. We offer generous salary and benefits. Great environment. Experience in a healthcare facility is a plus!
May 01, 2024
Assistant Food Service Director for Clover Meadows in Lawrenceville Shift/hours: morning/evening Working at Clover Meadows Rehab truly means becoming a member of our family. We believe caring for seniors is a uniquely rewarding experience and there is no better place to realize that experience than with us. As a Clover Meadows Rehab employee, you will be an integral member of our team, and share in the opportunity to make a difference in the lives of our residents each and every day. Must have culinary experience! We are seeking an Assistant Food Service Director to join our team! Assistant Food Service Director Job Includes but is not limited to: Oversee day to day dining operations Ensure all sanitation and safety guidelines are followed Establish and maintain excellent relationships with residents Assist the upper management reaching operational and financial goals Maintain the highest standards of service and quality Healthcare and Culinary experience a must! ServSafe Certification Preferred. We offer generous salary and benefits. Great environment. Experience in a healthcare facility is a plus!
Job title Assistant Director of Dining Services Reports to Director of Operations Department Dining Services Administration FLSA Status Full-Time, Exempt Position Summary Responsible for management of all aspects of multiple dining service operations and administrative tasks. Oversee multiple dining operations between three campuses and has multiple direct reports (General Managers). Liaison to the University and serves on multiple committees. Report directly to the Director of Operations and the Executive Director of the organization. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Supervises and directs the activities of the CDS dining service operations which may include catering and concessions. Inspects and evaluates on-site food preparation, sanitation, merchandising and service standards. Modernizes and improves food production and service techniques. Recommends new concepts and service points. Maintains pricing and portion standards and FSA policies in all units. In conjunction with the Human Resources Director, plans and conducts training classes for service personnel as needed. Plans and conducts market research and focus groups, to provide the best possible food service for dining patrons by identifying trends, needs and desires. Develops a competent team of managers, appraising them of problems and coaching them for immediate improvement as needed, holding management meetings and engaging in a total quality management process. Responsible for the marketing of units under their jurisdiction. Responsible for developing budgets, and monitoring and operating the units within the approved budgets. Maintains excellent public relations with the student body as well as the college community. Assists or may oversee the catering division with catering operations. Assists or may oversee a student based dining service review committee. Work on projects as assigned by the Director of Operations or Executive Director. Participate on campus committees as directed. Assists or may oversee specific support departments of the dining operations. Education and Training Bachelor's degree plus three years' experience ( or Associates degree required plus five years' experience) in extensive general management in a large volume, multi-unit food service organization in the multi-million-dollar range, including operational and financial expertise Desired Qualifications Committed to service excellence. Ability to handle multitasking effectively. Good visual acuity for reading reports, computer work, etc. Experience with University food service is preferred. Exceptional organizational, interpersonal, and communication skills required. Must be computer literate and familiar with MS Office and computerized food production systems. Catering background preferred. Work Environment The working environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors. The position mainly operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to lift, bend, reach, and any other physical demands of the position. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Prefer ServSafe and TIPS Certification Travel Travel between campus' and may need to attend conferences, special events Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 01, 2024
Full time
Job title Assistant Director of Dining Services Reports to Director of Operations Department Dining Services Administration FLSA Status Full-Time, Exempt Position Summary Responsible for management of all aspects of multiple dining service operations and administrative tasks. Oversee multiple dining operations between three campuses and has multiple direct reports (General Managers). Liaison to the University and serves on multiple committees. Report directly to the Director of Operations and the Executive Director of the organization. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Supervises and directs the activities of the CDS dining service operations which may include catering and concessions. Inspects and evaluates on-site food preparation, sanitation, merchandising and service standards. Modernizes and improves food production and service techniques. Recommends new concepts and service points. Maintains pricing and portion standards and FSA policies in all units. In conjunction with the Human Resources Director, plans and conducts training classes for service personnel as needed. Plans and conducts market research and focus groups, to provide the best possible food service for dining patrons by identifying trends, needs and desires. Develops a competent team of managers, appraising them of problems and coaching them for immediate improvement as needed, holding management meetings and engaging in a total quality management process. Responsible for the marketing of units under their jurisdiction. Responsible for developing budgets, and monitoring and operating the units within the approved budgets. Maintains excellent public relations with the student body as well as the college community. Assists or may oversee the catering division with catering operations. Assists or may oversee a student based dining service review committee. Work on projects as assigned by the Director of Operations or Executive Director. Participate on campus committees as directed. Assists or may oversee specific support departments of the dining operations. Education and Training Bachelor's degree plus three years' experience ( or Associates degree required plus five years' experience) in extensive general management in a large volume, multi-unit food service organization in the multi-million-dollar range, including operational and financial expertise Desired Qualifications Committed to service excellence. Ability to handle multitasking effectively. Good visual acuity for reading reports, computer work, etc. Experience with University food service is preferred. Exceptional organizational, interpersonal, and communication skills required. Must be computer literate and familiar with MS Office and computerized food production systems. Catering background preferred. Work Environment The working environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors. The position mainly operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to lift, bend, reach, and any other physical demands of the position. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Prefer ServSafe and TIPS Certification Travel Travel between campus' and may need to attend conferences, special events Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Glowbal Restaurant Group
Vancouver, British Columbia (BC)
Glowbal Restaurant Group has become one of the most successful restaurant companies in Vancouver. Our eight brands include Glowbal, Coast, Italian Kitchen, Trattoria Burnaby, Black+Blue (Vancouver & Toronto), The Roof, Five Sails and Riley Fish & Steak. Immersing guests in an experience that is fresh and vibrant, with engaging service, impressive wine, and cocktail lists, and some of the most inventive, celebrated cuisine, it is no wonder our restaurants are exactly where everyone wants to be. WHY WORK FOR US: We are proud to offer our 1,000+ staff competitive wages, hands-on training, extended health benefits, annual performance reviews, and referral programs. We also support internal growth and development with our job transfer policy and performance-based opportunities. Dining discounts across our brands are a definite perk! We are currently looking for a SOMMELIER to join our dynamic team at GLOWBAL RESTAURANT . Located in Vancouver's architectural landmark, TELUS Garden, this is where stripped down North American cuisine lives and breathes, taking ingredients from across the continent. The SOMMELIER is an integral contributor to the overall success of the restaurant and supports the management team in their pursuit and delivery of consistent and excellent guest experiences, while effectively enforcing the company's policies and procedures. DUTIES AND RESPONSIBILITIES: Create and update the wine list in coordination with the Director of Purchasing Assist guests with wine selections based on their personal tastes and food choices Manage the wine inventory and order products as needed; cost all wine to ensure restaurant stays within targets laid out Oversee cocktail lists with Bar Manager, verify costs and inventory are at proper target margins Develop and facilitate wine training program for FOH staff Deliver exceptional guest service, thereby setting the standard for all employees Provide overall leadership, recognize and motivate members of the team and continually coach towards operational excellence Respond to customer complaints promptly through service recovery and implement change when necessary, to optimize consistent guest satisfaction Manage daily operations and assist with other managerial responsibilities as needed SKILLS AND QUALIFICATIONS: 3+ years' experience as a Manager of a high volume, similar environment Wine education is a must Sommelier accreditation is an asset Must possess strong leadership skills, with demonstrated ability to build relationships High personal integrity, professionalism and maturity Exceptional guest service orientation and passion for all things food and wine Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a fast-paced environment Technically competent with industry related forms of computer and electronic commerce TO WORK FOR US : You MUST have a valid proof of Social Insurance Number and be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit. ONLINE APPLICATIONS: We genuinely appreciate your interest in becoming a part of our dynamic team. Please be aware that due to the high volume of applications, we will only be able to reach out to candidates who have been shortlisted for an interview. Job Types: Full-time, Permanent Pay: $65,000.00 per year Benefits: Dental care Discounted or free food Flexible schedule Paid time off Vision care Supplemental pay types: Commission pay Application question(s): What WSET Level do you have? Experience: Sommelier: 3 years (preferred) Leadership: 5 years (preferred) Work Location: In person
May 18, 2024
Full time
Glowbal Restaurant Group has become one of the most successful restaurant companies in Vancouver. Our eight brands include Glowbal, Coast, Italian Kitchen, Trattoria Burnaby, Black+Blue (Vancouver & Toronto), The Roof, Five Sails and Riley Fish & Steak. Immersing guests in an experience that is fresh and vibrant, with engaging service, impressive wine, and cocktail lists, and some of the most inventive, celebrated cuisine, it is no wonder our restaurants are exactly where everyone wants to be. WHY WORK FOR US: We are proud to offer our 1,000+ staff competitive wages, hands-on training, extended health benefits, annual performance reviews, and referral programs. We also support internal growth and development with our job transfer policy and performance-based opportunities. Dining discounts across our brands are a definite perk! We are currently looking for a SOMMELIER to join our dynamic team at GLOWBAL RESTAURANT . Located in Vancouver's architectural landmark, TELUS Garden, this is where stripped down North American cuisine lives and breathes, taking ingredients from across the continent. The SOMMELIER is an integral contributor to the overall success of the restaurant and supports the management team in their pursuit and delivery of consistent and excellent guest experiences, while effectively enforcing the company's policies and procedures. DUTIES AND RESPONSIBILITIES: Create and update the wine list in coordination with the Director of Purchasing Assist guests with wine selections based on their personal tastes and food choices Manage the wine inventory and order products as needed; cost all wine to ensure restaurant stays within targets laid out Oversee cocktail lists with Bar Manager, verify costs and inventory are at proper target margins Develop and facilitate wine training program for FOH staff Deliver exceptional guest service, thereby setting the standard for all employees Provide overall leadership, recognize and motivate members of the team and continually coach towards operational excellence Respond to customer complaints promptly through service recovery and implement change when necessary, to optimize consistent guest satisfaction Manage daily operations and assist with other managerial responsibilities as needed SKILLS AND QUALIFICATIONS: 3+ years' experience as a Manager of a high volume, similar environment Wine education is a must Sommelier accreditation is an asset Must possess strong leadership skills, with demonstrated ability to build relationships High personal integrity, professionalism and maturity Exceptional guest service orientation and passion for all things food and wine Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a fast-paced environment Technically competent with industry related forms of computer and electronic commerce TO WORK FOR US : You MUST have a valid proof of Social Insurance Number and be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit. ONLINE APPLICATIONS: We genuinely appreciate your interest in becoming a part of our dynamic team. Please be aware that due to the high volume of applications, we will only be able to reach out to candidates who have been shortlisted for an interview. Job Types: Full-time, Permanent Pay: $65,000.00 per year Benefits: Dental care Discounted or free food Flexible schedule Paid time off Vision care Supplemental pay types: Commission pay Application question(s): What WSET Level do you have? Experience: Sommelier: 3 years (preferred) Leadership: 5 years (preferred) Work Location: In person
Are you passionate about culinary excellence and creating memorable dining experiences? Do you thrive in a vibrant, wine driven restaurant environment? If so, we have the perfect opportunity for you! Position: Executive Chef Job Summary: As the Executive Chef, you will be the heart and soul of our kitchen, overseeing all Heart of the House operations with a hands-on approach. Your attention to detail and positive work attitude will ensure that our high standards of recipe adherence, food presentation, and sanitation are consistently met. Supervisory Responsibilities: Leadership & Culture: Foster a high trust, high performance culture where team members thrive. Development: Identify opportunities to develop team skills, providing training and mentorship at all levels. Excellence & Safety: Set the bar for excellence in safety and sanitation. Scheduling & Supervision: Assign roles based on skills and experience, supervising kitchen and Heart of the House staff. Performance Management: Conduct timely performance evaluations and handle discipline and terminations in line with restaurant policies. Duties & Responsibilities: Leadership: Lead the kitchen staff by providing direction, excellent communication skills and a culture of learning and development. Culinary Mastery: Demonstrate proficiency in all cooking positions and skills. Menu Innovation: Assist in the crating of seasonal menus with detailed recipes, portioning, and plate composition. Training & Introduction: Lead the introduction of new menu items, new processes and culinary techniques while ensuring thorough staff training. Guest Interaction: Engage with guests through table visits, enhancing their dining experience. Budget Management: Develop and manage food and labor budgets. Inventory Management: Conduct regular inventory checks, order supplies, and maintain accurate forecasts. Equipment Maintenance: Oversee the inspection and maintenance of kitchen equipment, adhering to preventive maintenance schedules. Event Coordination: Collaborate with the General Manager, Beverage Director and Sales Manager to plan and execute private dining events and special occasions. Community Engagement: Build relationships within the community to promote our brand and attract new guests. Health & Safety Compliance: Ensure 100% adherence to all health and safety standards, exceeding county health standards and maintaining a score above 95. Competencies/Personal Characteristics: Results Driven: Able to achieve or exceed metrics and drive results. Change Leadership: Anticipate and lead through change. Development Focus: Commit to developing yourself and others. Guest Centric: Prioritize the guest experience. Business Acumen: Plan and manage with financial responsibility. Personal Effectiveness: Demonstrate strong personal and professional effectiveness. If you're ready to bring your culinary expertise and leadership skills to our dynamic team, apply today and help us create unforgettable dining experiences in our wine driven restaurant! EDUCATION AND WORK EXPERIENCE: Minimum 5 years' experience as an Executive Chef Extensive experience cooking in and ideally leading a high-volume, upscale concept restaurant Formal culinary training and education is a plus Formal business education is a plus SERV safe certified or Food Handler certification preferred ESSENTIAL PHYSICAL DEMANDS: Able to work on your feet for at least 8 hours Temperature extremes range from working near 1800-degree Fahrenheit broilers to working in a walk-in freezer of -10-degree Fahrenheit Must be able to lift, handle, and carry food, supply, small wares, equipment, supplies and paper goods at a minimum of 50 pounds and up to 100 pounds occasionally Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to receive and store stock, supplies and equipment, as well as to work the line during service periods Must be able to taste, be able to distinguish between and among flavors, spices, temperatures, mouth feel and smell, and distinguish between and among odors and scents as to their appeal and level of intensity for all food and beverage products Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust and smoke Compensation details: 0 Yearly Salary PIdba-1746
May 18, 2024
Full time
Are you passionate about culinary excellence and creating memorable dining experiences? Do you thrive in a vibrant, wine driven restaurant environment? If so, we have the perfect opportunity for you! Position: Executive Chef Job Summary: As the Executive Chef, you will be the heart and soul of our kitchen, overseeing all Heart of the House operations with a hands-on approach. Your attention to detail and positive work attitude will ensure that our high standards of recipe adherence, food presentation, and sanitation are consistently met. Supervisory Responsibilities: Leadership & Culture: Foster a high trust, high performance culture where team members thrive. Development: Identify opportunities to develop team skills, providing training and mentorship at all levels. Excellence & Safety: Set the bar for excellence in safety and sanitation. Scheduling & Supervision: Assign roles based on skills and experience, supervising kitchen and Heart of the House staff. Performance Management: Conduct timely performance evaluations and handle discipline and terminations in line with restaurant policies. Duties & Responsibilities: Leadership: Lead the kitchen staff by providing direction, excellent communication skills and a culture of learning and development. Culinary Mastery: Demonstrate proficiency in all cooking positions and skills. Menu Innovation: Assist in the crating of seasonal menus with detailed recipes, portioning, and plate composition. Training & Introduction: Lead the introduction of new menu items, new processes and culinary techniques while ensuring thorough staff training. Guest Interaction: Engage with guests through table visits, enhancing their dining experience. Budget Management: Develop and manage food and labor budgets. Inventory Management: Conduct regular inventory checks, order supplies, and maintain accurate forecasts. Equipment Maintenance: Oversee the inspection and maintenance of kitchen equipment, adhering to preventive maintenance schedules. Event Coordination: Collaborate with the General Manager, Beverage Director and Sales Manager to plan and execute private dining events and special occasions. Community Engagement: Build relationships within the community to promote our brand and attract new guests. Health & Safety Compliance: Ensure 100% adherence to all health and safety standards, exceeding county health standards and maintaining a score above 95. Competencies/Personal Characteristics: Results Driven: Able to achieve or exceed metrics and drive results. Change Leadership: Anticipate and lead through change. Development Focus: Commit to developing yourself and others. Guest Centric: Prioritize the guest experience. Business Acumen: Plan and manage with financial responsibility. Personal Effectiveness: Demonstrate strong personal and professional effectiveness. If you're ready to bring your culinary expertise and leadership skills to our dynamic team, apply today and help us create unforgettable dining experiences in our wine driven restaurant! EDUCATION AND WORK EXPERIENCE: Minimum 5 years' experience as an Executive Chef Extensive experience cooking in and ideally leading a high-volume, upscale concept restaurant Formal culinary training and education is a plus Formal business education is a plus SERV safe certified or Food Handler certification preferred ESSENTIAL PHYSICAL DEMANDS: Able to work on your feet for at least 8 hours Temperature extremes range from working near 1800-degree Fahrenheit broilers to working in a walk-in freezer of -10-degree Fahrenheit Must be able to lift, handle, and carry food, supply, small wares, equipment, supplies and paper goods at a minimum of 50 pounds and up to 100 pounds occasionally Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to receive and store stock, supplies and equipment, as well as to work the line during service periods Must be able to taste, be able to distinguish between and among flavors, spices, temperatures, mouth feel and smell, and distinguish between and among odors and scents as to their appeal and level of intensity for all food and beverage products Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust and smoke Compensation details: 0 Yearly Salary PIdba-1746
Job Description Title: Line Cook Location: Mechanicsville, VA 23116, USA Job Category: CULINARY Requisition Number: LINEC001938 Schedule: Full-Time Posted Date: May 9, 2024 Description: Job Details Description The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members. We are looking for a Line Cook to join our amazing team! Benefits: We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years. Responsibilities: Provide a high level of culinary customer service and promote a fine dining experience. Work closely with the Director of Culinary Services and/or Executive Director to keep residents satisfied with food and dining programs. Maintain kitchen and food storage and preparation areas in a clean, safe, and sanitary condition at all times. Responsible for the opening and/or closing of the kitchen. Adhere to cleaning schedules as assigned. Ensures that all food is received, stored, and prepared according to Company standards. Estimate daily or weekly needs of food and supplies and communicates needs to Director of Culinary Services or assistant Director of Culinary Services. Participate in preparing and cooking meals according to established recipes and approved menus. Document temperatures of food prior to service, refrigeration, and freezer. Prepare and ensure snacks and beverages are available to residents at all times. Keep kitchen floors clean (sweeps and mops) and trash emptied. Assist with the transportation and storage of food and supplies. Assist with preparation and execution of special events, banquets, and theme meals. Will attend pre-meal stand up in kitchen prior to meal service. May perform other duties as needed and/or assigned. Requirements: High School Diploma or General Education Degree (GED). Minimum of one (1) to three (3) years of experience as a cook in a hospitality or healthcare environment. Food handlers permit as required by state law and/or Company standards. Able to read and follow recipes and printed production guides, cleaning schedules, and logs. Connect and help residents transition from home to community through thoughtful engagement at every level of interaction. Ability to build positive and strong relationships with team members, coworkers, and residents. Focused and dedicated to providing excellent customer service. Ability to handle multiple jobs and priorities. Accept direction from superiors or other experienced staff. Shares job knowledge or resident information with others as needed. Give and welcome feedback. Operate and Maintain kitchen equipment in a clean and sanitary manner. Ability to work varied schedules to include weekends, evenings, and holidays. Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications PIeb9eb-1050
May 17, 2024
Full time
Job Description Title: Line Cook Location: Mechanicsville, VA 23116, USA Job Category: CULINARY Requisition Number: LINEC001938 Schedule: Full-Time Posted Date: May 9, 2024 Description: Job Details Description The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members. We are looking for a Line Cook to join our amazing team! Benefits: We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years. Responsibilities: Provide a high level of culinary customer service and promote a fine dining experience. Work closely with the Director of Culinary Services and/or Executive Director to keep residents satisfied with food and dining programs. Maintain kitchen and food storage and preparation areas in a clean, safe, and sanitary condition at all times. Responsible for the opening and/or closing of the kitchen. Adhere to cleaning schedules as assigned. Ensures that all food is received, stored, and prepared according to Company standards. Estimate daily or weekly needs of food and supplies and communicates needs to Director of Culinary Services or assistant Director of Culinary Services. Participate in preparing and cooking meals according to established recipes and approved menus. Document temperatures of food prior to service, refrigeration, and freezer. Prepare and ensure snacks and beverages are available to residents at all times. Keep kitchen floors clean (sweeps and mops) and trash emptied. Assist with the transportation and storage of food and supplies. Assist with preparation and execution of special events, banquets, and theme meals. Will attend pre-meal stand up in kitchen prior to meal service. May perform other duties as needed and/or assigned. Requirements: High School Diploma or General Education Degree (GED). Minimum of one (1) to three (3) years of experience as a cook in a hospitality or healthcare environment. Food handlers permit as required by state law and/or Company standards. Able to read and follow recipes and printed production guides, cleaning schedules, and logs. Connect and help residents transition from home to community through thoughtful engagement at every level of interaction. Ability to build positive and strong relationships with team members, coworkers, and residents. Focused and dedicated to providing excellent customer service. Ability to handle multiple jobs and priorities. Accept direction from superiors or other experienced staff. Shares job knowledge or resident information with others as needed. Give and welcome feedback. Operate and Maintain kitchen equipment in a clean and sanitary manner. Ability to work varied schedules to include weekends, evenings, and holidays. Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications PIeb9eb-1050
Shamin Hotels, an-award winning hotel management and development company, is seeking a dynamic Vice President of Food and Beverage to lead the Food and Beverage efforts at our portfolio of over 70 hotels comprised of full-service, lifestyle, focused service, and extended stay hotels under Hilton, Marriott, IHG, and Hyatt brands. As the Vice President of Food and Beverage, you will be responsible for overseeing and enhancing our entire culinary experience, ensuring this it aligns with the company's vision and meets the highest standards of quality. This role involves leading a team of passionate professionals and collaborating with various departments to create a seamless and exceptional food and beverage experience for hotel guests, event attendees and the local community. You will work with Shamin and brand leaders to develop new strategies around menu creation, activation of our outlets, and experiential food and beverage. Joining our team means joining a group of passionate individuals who are driven by a shared mission and a commitment to excellence. Shamin Hotels thrives on collaborations, innovation, and a shared sense of purpose. Our team members are valued contributors, instrumental in driving our company's growth and shaping its future. You will have the chance to work with talented individuals across various disciplines benefiting from their expertise and insights. You will continually challenge yourself, expand your skill set, and achieve new heights of success. Whether you are seeking additional knowledge within your area of expertise or exploring new horizons through cross-functional opportunities, we are committed to supporting your professional journey. We offer competitive compensation packages, comprehensive benefits, and additional perks such as hotel discounts for all team members. With the majority of our hotels located within driving distance in Virginia, you will be able to lead and mentor our talented team of associates on site with extremely limited overnight travel required. Take the first step towards an enriching career by joining our dynamic team and discovering what's possible. Responsibilities: Possess tenacity and drive to increase revenue for the company profitably. Inspire the culinary and F&B teams, fostering a culture of excellence and creativity. Collaborate closely with Food and Beverage leadership to design and execute innovative dining concepts and experiences that elevate guest satisfaction ensuring consistency in food quality, presentation, and service. Engage with Catering Sales team members to elevate experiences for banquet event experiences. Stay abreast of industry trends, incorporating innovative techniques into the culinary offerings. Personally ensure that leadership is trained to orchestrate operations and events to the highest standards. Develop seasonal promotions for outlets. Embrace and adopt trends for stand-alone restaurants. Manage food/wine/liquor costs and budgets, implementing strategies to achieve financial goals without compromising quality. Regularly assess and update kitchen and FOH procedures, ensuring efficiency, and safety. Expert in Food & Beverage cost controls in labor, food production, beverage service, and equipment purchasing. Source relationships with suppliers, negotiates contracts for products and services. If assigned, reviews invoices and payroll, mentors others in doing so. Conversant in all brand standards with whom we do business. Expert in cultural events, plays a lead role in developing team member strength in this area. Ensure menus are updated at each hotel at a minimum on an annual basis. Training, coaching and directing hotel sales directors, and sales/catering team members in effort to increase revenues. Defines components of incentive programs for function participants. Occasional travel. Qualifications: Bachelor's Degree and extensive experience required. 8 years of full-service hotel experience required as a Director of Food & Beverage. Strong financial knowledge required. Valid driver's license. Driving record approved by insurance carrier guidelines. Ability to travel. Must be able to work with and understand financial information and data, and possess basic mathematical skills. Reading, Writing, and strong analytic and strategic planning skills. . Computer skills: Word/Excel/PowerPoint. Acquainted with brand tools of Hilton and Marriott. Strong attention to detail. JB.0.00.LN
May 17, 2024
Full time
Shamin Hotels, an-award winning hotel management and development company, is seeking a dynamic Vice President of Food and Beverage to lead the Food and Beverage efforts at our portfolio of over 70 hotels comprised of full-service, lifestyle, focused service, and extended stay hotels under Hilton, Marriott, IHG, and Hyatt brands. As the Vice President of Food and Beverage, you will be responsible for overseeing and enhancing our entire culinary experience, ensuring this it aligns with the company's vision and meets the highest standards of quality. This role involves leading a team of passionate professionals and collaborating with various departments to create a seamless and exceptional food and beverage experience for hotel guests, event attendees and the local community. You will work with Shamin and brand leaders to develop new strategies around menu creation, activation of our outlets, and experiential food and beverage. Joining our team means joining a group of passionate individuals who are driven by a shared mission and a commitment to excellence. Shamin Hotels thrives on collaborations, innovation, and a shared sense of purpose. Our team members are valued contributors, instrumental in driving our company's growth and shaping its future. You will have the chance to work with talented individuals across various disciplines benefiting from their expertise and insights. You will continually challenge yourself, expand your skill set, and achieve new heights of success. Whether you are seeking additional knowledge within your area of expertise or exploring new horizons through cross-functional opportunities, we are committed to supporting your professional journey. We offer competitive compensation packages, comprehensive benefits, and additional perks such as hotel discounts for all team members. With the majority of our hotels located within driving distance in Virginia, you will be able to lead and mentor our talented team of associates on site with extremely limited overnight travel required. Take the first step towards an enriching career by joining our dynamic team and discovering what's possible. Responsibilities: Possess tenacity and drive to increase revenue for the company profitably. Inspire the culinary and F&B teams, fostering a culture of excellence and creativity. Collaborate closely with Food and Beverage leadership to design and execute innovative dining concepts and experiences that elevate guest satisfaction ensuring consistency in food quality, presentation, and service. Engage with Catering Sales team members to elevate experiences for banquet event experiences. Stay abreast of industry trends, incorporating innovative techniques into the culinary offerings. Personally ensure that leadership is trained to orchestrate operations and events to the highest standards. Develop seasonal promotions for outlets. Embrace and adopt trends for stand-alone restaurants. Manage food/wine/liquor costs and budgets, implementing strategies to achieve financial goals without compromising quality. Regularly assess and update kitchen and FOH procedures, ensuring efficiency, and safety. Expert in Food & Beverage cost controls in labor, food production, beverage service, and equipment purchasing. Source relationships with suppliers, negotiates contracts for products and services. If assigned, reviews invoices and payroll, mentors others in doing so. Conversant in all brand standards with whom we do business. Expert in cultural events, plays a lead role in developing team member strength in this area. Ensure menus are updated at each hotel at a minimum on an annual basis. Training, coaching and directing hotel sales directors, and sales/catering team members in effort to increase revenues. Defines components of incentive programs for function participants. Occasional travel. Qualifications: Bachelor's Degree and extensive experience required. 8 years of full-service hotel experience required as a Director of Food & Beverage. Strong financial knowledge required. Valid driver's license. Driving record approved by insurance carrier guidelines. Ability to travel. Must be able to work with and understand financial information and data, and possess basic mathematical skills. Reading, Writing, and strong analytic and strategic planning skills. . Computer skills: Word/Excel/PowerPoint. Acquainted with brand tools of Hilton and Marriott. Strong attention to detail. JB.0.00.LN
Levy Sector Position Title: LEAD, KITCHEN UTILITY - Fresno Grizzlies at Chukchansi Park Pay Range: $16.00 to $16.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. Job Summary Summary: Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with. Essential Duties and Responsibilities: Delivers quality customer service to customers by providing one on one attention to the detail. Provide assignments and assistance to team members. Demonstrate proper use of personal protective equipment in all aspects of job performance. Relieve shift supervisor in times of absence. Adjust or cover schedules as needed during times of short staffing. Ensure that team member maintain set standards by conducting quality assurance surveys. Monitor and report any equipment issues or shortages. Conduct customer and patient surveys. Any other duties as assigned by supervisor or director. Interact with patients/customers in an appropriate manner in relation to age based competencies. Performs other duties as assigned. Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Req ID: Levy Sector Fresno Grizzlies at Chukchansi Park NICOLE T MCCONAHA req_classification
May 17, 2024
Full time
Levy Sector Position Title: LEAD, KITCHEN UTILITY - Fresno Grizzlies at Chukchansi Park Pay Range: $16.00 to $16.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. Job Summary Summary: Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with. Essential Duties and Responsibilities: Delivers quality customer service to customers by providing one on one attention to the detail. Provide assignments and assistance to team members. Demonstrate proper use of personal protective equipment in all aspects of job performance. Relieve shift supervisor in times of absence. Adjust or cover schedules as needed during times of short staffing. Ensure that team member maintain set standards by conducting quality assurance surveys. Monitor and report any equipment issues or shortages. Conduct customer and patient surveys. Any other duties as assigned by supervisor or director. Interact with patients/customers in an appropriate manner in relation to age based competencies. Performs other duties as assigned. Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Req ID: Levy Sector Fresno Grizzlies at Chukchansi Park NICOLE T MCCONAHA req_classification
Title: Line Cook Location: Mechanicsville, VA 23116, USA Job Category: CULINARY Requisition Number: LINEC001938 Schedule: Full-Time Posted Date: May 9, 2024 Description: Job Details Description The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members. We are looking for a Line Cook to join our amazing team! Benefits: We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years. Responsibilities: Provide a high level of culinary customer service and promote a fine dining experience. Work closely with the Director of Culinary Services and/or Executive Director to keep residents satisfied with food and dining programs. Maintain kitchen and food storage and preparation areas in a clean, safe, and sanitary condition at all times. Responsible for the opening and/or closing of the kitchen. Adhere to cleaning schedules as assigned. Ensures that all food is received, stored, and prepared according to Company standards. Estimate daily or weekly needs of food and supplies and communicates needs to Director of Culinary Services or assistant Director of Culinary Services. Participate in preparing and cooking meals according to established recipes and approved menus. Document temperatures of food prior to service, refrigeration, and freezer. Prepare and ensure snacks and beverages are available to residents at all times. Keep kitchen floors clean (sweeps and mops) and trash emptied. Assist with the transportation and storage of food and supplies. Assist with preparation and execution of special events, banquets, and theme meals. Will attend pre-meal stand up in kitchen prior to meal service. May perform other duties as needed and/or assigned. Requirements: High School Diploma or General Education Degree (GED). Minimum of one (1) to three (3) years of experience as a cook in a hospitality or healthcare environment. Food handlers permit as required by state law and/or Company standards. Able to read and follow recipes and printed production guides, cleaning schedules, and logs. Connect and help residents transition from home to community through thoughtful engagement at every level of interaction. Ability to build positive and strong relationships with team members, coworkers, and residents. Focused and dedicated to providing excellent customer service. Ability to handle multiple jobs and priorities. Accept direction from superiors or other experienced staff. Shares job knowledge or resident information with others as needed. Give and welcome feedback. Operate and Maintain kitchen equipment in a clean and sanitary manner. Ability to work varied schedules to include weekends, evenings, and holidays. Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications PIf79e8467cecc-1050
May 16, 2024
Full time
Title: Line Cook Location: Mechanicsville, VA 23116, USA Job Category: CULINARY Requisition Number: LINEC001938 Schedule: Full-Time Posted Date: May 9, 2024 Description: Job Details Description The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members. We are looking for a Line Cook to join our amazing team! Benefits: We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years. Responsibilities: Provide a high level of culinary customer service and promote a fine dining experience. Work closely with the Director of Culinary Services and/or Executive Director to keep residents satisfied with food and dining programs. Maintain kitchen and food storage and preparation areas in a clean, safe, and sanitary condition at all times. Responsible for the opening and/or closing of the kitchen. Adhere to cleaning schedules as assigned. Ensures that all food is received, stored, and prepared according to Company standards. Estimate daily or weekly needs of food and supplies and communicates needs to Director of Culinary Services or assistant Director of Culinary Services. Participate in preparing and cooking meals according to established recipes and approved menus. Document temperatures of food prior to service, refrigeration, and freezer. Prepare and ensure snacks and beverages are available to residents at all times. Keep kitchen floors clean (sweeps and mops) and trash emptied. Assist with the transportation and storage of food and supplies. Assist with preparation and execution of special events, banquets, and theme meals. Will attend pre-meal stand up in kitchen prior to meal service. May perform other duties as needed and/or assigned. Requirements: High School Diploma or General Education Degree (GED). Minimum of one (1) to three (3) years of experience as a cook in a hospitality or healthcare environment. Food handlers permit as required by state law and/or Company standards. Able to read and follow recipes and printed production guides, cleaning schedules, and logs. Connect and help residents transition from home to community through thoughtful engagement at every level of interaction. Ability to build positive and strong relationships with team members, coworkers, and residents. Focused and dedicated to providing excellent customer service. Ability to handle multiple jobs and priorities. Accept direction from superiors or other experienced staff. Shares job knowledge or resident information with others as needed. Give and welcome feedback. Operate and Maintain kitchen equipment in a clean and sanitary manner. Ability to work varied schedules to include weekends, evenings, and holidays. Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications PIf79e8467cecc-1050
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
May 16, 2024
Full time
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
May 16, 2024
Full time
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
Levy Sector Position Title: LEAD, KITCHEN UTILITY - Fresno Grizzlies at Chukchansi Park Pay Range: $16.00 to $16.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. Job Summary Summary: Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with. Essential Duties and Responsibilities: + Delivers quality customer service to customers by providing one on one attention to the detail. + Provide assignments and assistance to team members. + Demonstrate proper use of personal protective equipment in all aspects of job performance. + Relieve shift supervisor in times of absence. + Adjust or cover schedules as needed during times of short staffing. + Ensure that team member maintain set standards by conducting quality assurance surveys. + Monitor and report any equipment issues or shortages. + Conduct customer and patient surveys. + Any other duties as assigned by supervisor or director. + Interact with patients/customers in an appropriate manner in relation to age based competencies. + Performs other duties as assigned. Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story () Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. + Instapay (early access to your wages) and high interest savings both through the EVEN app + Associate Shopping Program + Health and Wellness Program + Discount Marketplace + Employee Assistance Program Req ID: Levy Sector Fresno Grizzlies at Chukchansi Park NICOLE T MCCONAHA req_classification
May 16, 2024
Full time
Levy Sector Position Title: LEAD, KITCHEN UTILITY - Fresno Grizzlies at Chukchansi Park Pay Range: $16.00 to $16.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. Job Summary Summary: Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with. Essential Duties and Responsibilities: + Delivers quality customer service to customers by providing one on one attention to the detail. + Provide assignments and assistance to team members. + Demonstrate proper use of personal protective equipment in all aspects of job performance. + Relieve shift supervisor in times of absence. + Adjust or cover schedules as needed during times of short staffing. + Ensure that team member maintain set standards by conducting quality assurance surveys. + Monitor and report any equipment issues or shortages. + Conduct customer and patient surveys. + Any other duties as assigned by supervisor or director. + Interact with patients/customers in an appropriate manner in relation to age based competencies. + Performs other duties as assigned. Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story () Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. + Instapay (early access to your wages) and high interest savings both through the EVEN app + Associate Shopping Program + Health and Wellness Program + Discount Marketplace + Employee Assistance Program Req ID: Levy Sector Fresno Grizzlies at Chukchansi Park NICOLE T MCCONAHA req_classification
JOB TITLE : Sales Manager DEPARTMENT : Above Property REPORTS TO : Corporate Director of Sales & Revenue Management ENTITY SUPPORTED : Plamondon Hospitality Partners FLSA STATUS : Exempt DATE REVISED : April 2024 SUMMARY : The Sales Manager plays a pivotal role in driving revenue growth and enhancing our market presence in the region. Leveraging the four cornerstones of Plamondon Hospitality Partners Empowerment and Engagement, Talent Management, Improvement, and Brand Management to lead the sales efforts of the hotel, cultivating relationships, optimizing performance, and elevating the brand to new heights. The Sales Manager embodies the Plamondon corporate mission and values, thereby driving the hotel's success and reputation in the industry. PRINCIPAL DUTIES AND RESPONSIBILITIES : Empowerment and Engagement: Empower and engage the sales team by fostering a culture of trust, collaboration, and accountability. Provide leadership and support to team members, empowering them to take ownership of their roles and contribute to the overall success of the hotel. Create an inclusive and supportive work environment where team members feel valued, motivated, and inspired to achieve their full potential. Report and document all work-related incidents, and guest and associate injuries promptly to the General Manager (GM), Human Resources (HR), and the Executive Vice President (EVP) following Plamondon Hospitality Partners' safety and security protocols. Follow brand procedures for handling emergencies such as evacuations, medical emergencies, and natural disasters, while maintaining awareness of any undesirable individuals on the property premises. Talent Management: Develop top talent to ensure a high-performing sales team that consistently exceeds targets and delivers exceptional guest experiences. Conduct regular performance evaluations and provide ongoing coaching and feedback to drive continuous improvement and professional development. Identify opportunities for career advancement and succession planning, nurturing talent within the organization and fostering a culture of growth and opportunity. Develop and empower the sales team and leadership through ongoing training utilizing brand resources to effectively qualify business leads. Improvement: Continuously assess and optimize sales strategies and processes to drive revenue growth and enhance market competitiveness by monitoring industry trends, competitor activities, and guest feedback to identify opportunities for innovation and improvement. Lead by example in embracing a culture of continuous improvement, encouraging team members to challenge the status quo and pursue excellence in all aspects of their work. Assist in preparing and executing the annual revenue budget and marketing plan to drive strategic growth initiatives. Managing sales efforts aligned with the marketing plan to optimize revenue generation and market penetration. Cultivate leads using diverse channels like cold calls, telemarketing, referrals, networking, and targeted sales blitzes. Review monthly reports to extract actionable insights for continuous performance enhancement. Develop and implement quarterly sales action plans with clearly defined SMART goals for measurable success. Analyze weekly/monthly STAR data reports to refine strategies and improve occupancy rates and ADR penetration. Coordinate weekly sales meetings in collaboration with the Corporate Director of Sales & Revenue Management to ensure alignment and goal attainment. Create compelling marketing collateral to bolster sales efforts and effectively showcase the hotel's offerings. Brand Management: Represent the hotel and Plamondon Hospitality Partners with integrity, and professionalism, and embodying our core values and commitment to excellence by maintaining brand standards and ensuring alignment with corporate guidelines in all sales and marketing activities. Collaborate with marketing teams to develop and execute brand-building initiatives, promotional campaigns, and collateral materials that effectively showcase the unique value proposition of our hotel. Maintain strong relationships with competitor hotels, lead sources, clients, and the local community by actively participating in community relations meetings, including those held by the Chamber of Commerce, Tourism boards, and other relevant organizations. WORKING CONDITIONS : The majority of work is performed in a lighted, heated, and cooled environment typical of a hotel. Local travel is necessary for support of hotel operations. Occasional travel to Brand sponsored training is required with overnight lodging. Willingness and ability to work in other hotels operated by Plamondon Hospitality Partners. IN ADDITION TO THE ABOVE DUTIES/RESPONSIBILITIES, THE ESSENTIAL FUNCTIONS OF THIS JOB INCLUDE : Ability to work effectively as a team member, supporting co-workers and upholding The Plamondon Companies' policies through positive words and actions. Ability to respond appropriately in various situations, demonstrating resilience and completing assignments effectively under pressure. Ability to set an example for all hotel associates by displaying urgency towards associate and guest needs and fostering positive interactions with the public. Ability to represent The Plamondon Companies professionally and effectively in the business community and to the public, enhancing the company's reputation and brand image. Performs other duties as assigned by the Corporate Director of Sales & Revenue Management to support operational needs and achieve organizational objectives. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED : A related college degree in Business, Hospitality Management, Marketing, or a related field is required, or equivalent sales experience will be considered. Minimum of 3-5 years of sales experience in the hospitality industry, with a proven track record of meeting and exceeding targets. Strong leadership, communication, and interpersonal skills, with the ability to inspire and motivate team members. Strategic thinker with a customer-centric mindset and with an understanding of revenue generation and profit/loss implications, enables strategic decision-making to maximize profitability. Ability to perform the physical aspects of the job, including sitting, bending, climbing, standing, reaching, and walking for up to 90% of the workday, as well as lifting and carrying objects weighing up to 60lbs. Proficient in Microsoft Word, Excel, Outlook, and other relevant software packages. Must possess a valid driver's license, maintain proper car insurance coverage, and have access to a reliable vehicle for business-related travel. The above statements are intended to describe the general nature and level of duties and responsibilities of this position. They are not intended to be an exhaustive list of duties, responsibilities, and skills required. The Plamondon Companies reserves the right to unilaterally, and at any time, modify this Job Description, formally or informally, either verbally or in writing. The Plamondon Companies is an equal opportunity employer.
May 16, 2024
Full time
JOB TITLE : Sales Manager DEPARTMENT : Above Property REPORTS TO : Corporate Director of Sales & Revenue Management ENTITY SUPPORTED : Plamondon Hospitality Partners FLSA STATUS : Exempt DATE REVISED : April 2024 SUMMARY : The Sales Manager plays a pivotal role in driving revenue growth and enhancing our market presence in the region. Leveraging the four cornerstones of Plamondon Hospitality Partners Empowerment and Engagement, Talent Management, Improvement, and Brand Management to lead the sales efforts of the hotel, cultivating relationships, optimizing performance, and elevating the brand to new heights. The Sales Manager embodies the Plamondon corporate mission and values, thereby driving the hotel's success and reputation in the industry. PRINCIPAL DUTIES AND RESPONSIBILITIES : Empowerment and Engagement: Empower and engage the sales team by fostering a culture of trust, collaboration, and accountability. Provide leadership and support to team members, empowering them to take ownership of their roles and contribute to the overall success of the hotel. Create an inclusive and supportive work environment where team members feel valued, motivated, and inspired to achieve their full potential. Report and document all work-related incidents, and guest and associate injuries promptly to the General Manager (GM), Human Resources (HR), and the Executive Vice President (EVP) following Plamondon Hospitality Partners' safety and security protocols. Follow brand procedures for handling emergencies such as evacuations, medical emergencies, and natural disasters, while maintaining awareness of any undesirable individuals on the property premises. Talent Management: Develop top talent to ensure a high-performing sales team that consistently exceeds targets and delivers exceptional guest experiences. Conduct regular performance evaluations and provide ongoing coaching and feedback to drive continuous improvement and professional development. Identify opportunities for career advancement and succession planning, nurturing talent within the organization and fostering a culture of growth and opportunity. Develop and empower the sales team and leadership through ongoing training utilizing brand resources to effectively qualify business leads. Improvement: Continuously assess and optimize sales strategies and processes to drive revenue growth and enhance market competitiveness by monitoring industry trends, competitor activities, and guest feedback to identify opportunities for innovation and improvement. Lead by example in embracing a culture of continuous improvement, encouraging team members to challenge the status quo and pursue excellence in all aspects of their work. Assist in preparing and executing the annual revenue budget and marketing plan to drive strategic growth initiatives. Managing sales efforts aligned with the marketing plan to optimize revenue generation and market penetration. Cultivate leads using diverse channels like cold calls, telemarketing, referrals, networking, and targeted sales blitzes. Review monthly reports to extract actionable insights for continuous performance enhancement. Develop and implement quarterly sales action plans with clearly defined SMART goals for measurable success. Analyze weekly/monthly STAR data reports to refine strategies and improve occupancy rates and ADR penetration. Coordinate weekly sales meetings in collaboration with the Corporate Director of Sales & Revenue Management to ensure alignment and goal attainment. Create compelling marketing collateral to bolster sales efforts and effectively showcase the hotel's offerings. Brand Management: Represent the hotel and Plamondon Hospitality Partners with integrity, and professionalism, and embodying our core values and commitment to excellence by maintaining brand standards and ensuring alignment with corporate guidelines in all sales and marketing activities. Collaborate with marketing teams to develop and execute brand-building initiatives, promotional campaigns, and collateral materials that effectively showcase the unique value proposition of our hotel. Maintain strong relationships with competitor hotels, lead sources, clients, and the local community by actively participating in community relations meetings, including those held by the Chamber of Commerce, Tourism boards, and other relevant organizations. WORKING CONDITIONS : The majority of work is performed in a lighted, heated, and cooled environment typical of a hotel. Local travel is necessary for support of hotel operations. Occasional travel to Brand sponsored training is required with overnight lodging. Willingness and ability to work in other hotels operated by Plamondon Hospitality Partners. IN ADDITION TO THE ABOVE DUTIES/RESPONSIBILITIES, THE ESSENTIAL FUNCTIONS OF THIS JOB INCLUDE : Ability to work effectively as a team member, supporting co-workers and upholding The Plamondon Companies' policies through positive words and actions. Ability to respond appropriately in various situations, demonstrating resilience and completing assignments effectively under pressure. Ability to set an example for all hotel associates by displaying urgency towards associate and guest needs and fostering positive interactions with the public. Ability to represent The Plamondon Companies professionally and effectively in the business community and to the public, enhancing the company's reputation and brand image. Performs other duties as assigned by the Corporate Director of Sales & Revenue Management to support operational needs and achieve organizational objectives. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED : A related college degree in Business, Hospitality Management, Marketing, or a related field is required, or equivalent sales experience will be considered. Minimum of 3-5 years of sales experience in the hospitality industry, with a proven track record of meeting and exceeding targets. Strong leadership, communication, and interpersonal skills, with the ability to inspire and motivate team members. Strategic thinker with a customer-centric mindset and with an understanding of revenue generation and profit/loss implications, enables strategic decision-making to maximize profitability. Ability to perform the physical aspects of the job, including sitting, bending, climbing, standing, reaching, and walking for up to 90% of the workday, as well as lifting and carrying objects weighing up to 60lbs. Proficient in Microsoft Word, Excel, Outlook, and other relevant software packages. Must possess a valid driver's license, maintain proper car insurance coverage, and have access to a reliable vehicle for business-related travel. The above statements are intended to describe the general nature and level of duties and responsibilities of this position. They are not intended to be an exhaustive list of duties, responsibilities, and skills required. The Plamondon Companies reserves the right to unilaterally, and at any time, modify this Job Description, formally or informally, either verbally or in writing. The Plamondon Companies is an equal opportunity employer.