Assistant General Manager - Kitava (healthy fast-casual restaurant)

  • Kitava
  • San Francisco, CA, USA
  • Sep 10, 2019
Full time General Managers and Management Executives

Job Description

Summary:Kitava is looking to add an experienced service-industry leader to our friendly team in San Francisco. This management team member will lead service and operations for our Mission Street location, responsible for providing a warm, welcoming, and stress-free environment for our guests.Our goal is to nourish the world through healthy, consciously sourced meals served in a warm and welcoming environment, and were looking for a strong leader who is passionate about contributing to this mission!About the role:The Assistant General Manager (AGM) is expected to own all aspects of service and operations for the restaurant. Anything related to the restaurants ability to provide an outstanding guest experience at scale is the AGMs responsibility.The ideal fit is an experienced front-of-house leader whos obsessed with quality service. If that sounds like you, wed love to talk!Job responsibilities include:Manage all front-of-house (FOH) operations to ensure an outstanding guest experienceHire, train, and manage all FOH staff, including schedulingImplement and maintain FOH training programEnforce and refine FOH standard operating procedures (SOPs)Evangelize a thorough understanding of Kitavas menu, food philosophy, and core valuesManage inventory and ordering for FOH goods and suppliesMonitor and manage third-party delivery service integrationsUnderstand and ensure proper functioning of our Point-of-Sale (POS) systemIntake Catering sales and manage hand-off to BOH for executionAssist with marketing and social media, as time allowsAny additional tasks required to ensure a smoothly functioning service operationRequired Experience:2+ years managing employees in a hospitality business3+ years in a customer-facing service industry positionPreviously held the position of Floor Manager, Service Lead, Assistant General Manager, or other significant restaurant leadership roleHas managed staff scheduling and labor costsComfortable using Google Docs and other digital software productsPreferred:Fast-casual restaurant experienceFamiliarity with restrictive diets (i.e. gluten-free, paleo, vegan, keto, etc.)Experience using restaurant point-of-sale (POS) software (i.e. Toast POS)Has implemented systems for employee onboarding, training, inventory tracking, and orderingCertified ServSafe Food ManagerBenefits:Kaiser Healthcare PlanCommuter BenefitPaid VacationFree Equinox Gym MembershipKitava SwagFree Kitava MealsCompensation:Salaried position, $50-60k range based on experienceAbout KitavaKitava is a fast-casual restaurant built for health-conscious eaters from the ground up. We specialize in comforting classics with a healthy twist, with a globally-inspired menu featuring 100% gluten-free, paleo, and veggie-centric meals with a heavy emphasis on health-promoting ingredients everyone can enjoy. We believe in serving consciously-sourced food that tastes great and is good for our health.Why do we care?Whether someone is paleo, gluten-free, or simply health-conscious, finding exciting food that fits their lifestyle and food values can be a challenge. Thats why our menu features comforting dishes that are also health-promoting, like our General Tsos Chicken (made with cassava flour breading and cooked in sustainably sourced palm oil) and Butternut Squash Hummus (with fresh squash and middle eastern spices, served with taro root chips).Our first location is housed in a former McDonalds restaurant in the heart of the Mission, which we have converted to represent what the future of accessible healthy food can become!