Overview: The Area Manager, Food & Beverage Purchasing will be responsible for all food & beverage procurement needs, warehouse management of receiving, distribution, and storage processes, and inventory control management within the Food & Beverage division for Knott's Berry Farm. Role will require abilities to forecast, negotiate, lead staff, manage budgets, and adhere to Company guidelines. Role will additionally assist payables processes to ensure purveyor partnerships are managed appropriately. Salary details: $66,560 - $78,000/yr., based on prior experience Responsibilities: Buying/Purchasing - Purchase order adherence, budget management, pricing update communication, utilization of preferred suppliers and manufacturers. Assist in new account set-up. Reviews invoice/billing discrepancies with vendors and accounts payable. Makes recommendations to management on needed emergency purchases and requests to support F&B locations; assists with competitive bids for projects. Assists with procurement of warehouse inventories and requisitioned products within a commodity area to achieve optimum cost savings, value, and delivery utilizing the established corporate bid policy. Financial Responsibility- Ensure department operating within budgets, making adjustments as needed to achieve department goals. Helps lead departmental staff meetings to ensure information is communicated to staff as appropriate and discusses department issues, goals and status of open projects; Communicates with staff regarding current workload and special projects on a daily basis. Payables- Leader that will work with location finance department to communicate and adhere contract agreements of pay terms, minimums, additional charges, etc. Review and reconcile late invoice payment reports. Inventories- Maintains product inventories to ensure adequate stock levels to meet business needs within financial objectives; assists in researching, analyzing specifications, and purchases products and services; resolves product damages and discrepancies with vendors. Lead processes as key driver of inventory turn rate goals and routes for improvement. Manage month-end processes to ensure accurate financial reporting. Reviewer of inventory levels versus previous months/years with goal planning and execution to ensure risk adverse management. Leading Teams- Maintains staffing levels and hours worked within department. Develops, coaches, and motivates staff to meet department goals and perform their job duties to standard. Policy & Procedures- Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment. Internal/External Communication- Provides updates to management for communication with all internal divisions, corporate divisions/parks, and the vendor community regarding purchasing. Other & Ad Hoc- Participates in a variety of non-purchasing related activities in order to help ensure that projects remain on time and critical needs are being met. Qualifications: Bachelor's Degree with an emphasis in Business, preferred. Certified Purchasing Manager Certificate preferred. At least 6-8 years of prior, relevant work experience preferred. At least 1-3 years of prior supervisory/leadership experience. Knowledge of JD Edwards, Food Trak, and Maintenance Connection software. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass random drug testing and background check. Excellent negotiation skills, good written and verbal communication skills, strong organizational skills, and experience with Microsoft Office and purchasing related software experience. Valid Driver's Licencse preferred.
May 06, 2024
Full time
Overview: The Area Manager, Food & Beverage Purchasing will be responsible for all food & beverage procurement needs, warehouse management of receiving, distribution, and storage processes, and inventory control management within the Food & Beverage division for Knott's Berry Farm. Role will require abilities to forecast, negotiate, lead staff, manage budgets, and adhere to Company guidelines. Role will additionally assist payables processes to ensure purveyor partnerships are managed appropriately. Salary details: $66,560 - $78,000/yr., based on prior experience Responsibilities: Buying/Purchasing - Purchase order adherence, budget management, pricing update communication, utilization of preferred suppliers and manufacturers. Assist in new account set-up. Reviews invoice/billing discrepancies with vendors and accounts payable. Makes recommendations to management on needed emergency purchases and requests to support F&B locations; assists with competitive bids for projects. Assists with procurement of warehouse inventories and requisitioned products within a commodity area to achieve optimum cost savings, value, and delivery utilizing the established corporate bid policy. Financial Responsibility- Ensure department operating within budgets, making adjustments as needed to achieve department goals. Helps lead departmental staff meetings to ensure information is communicated to staff as appropriate and discusses department issues, goals and status of open projects; Communicates with staff regarding current workload and special projects on a daily basis. Payables- Leader that will work with location finance department to communicate and adhere contract agreements of pay terms, minimums, additional charges, etc. Review and reconcile late invoice payment reports. Inventories- Maintains product inventories to ensure adequate stock levels to meet business needs within financial objectives; assists in researching, analyzing specifications, and purchases products and services; resolves product damages and discrepancies with vendors. Lead processes as key driver of inventory turn rate goals and routes for improvement. Manage month-end processes to ensure accurate financial reporting. Reviewer of inventory levels versus previous months/years with goal planning and execution to ensure risk adverse management. Leading Teams- Maintains staffing levels and hours worked within department. Develops, coaches, and motivates staff to meet department goals and perform their job duties to standard. Policy & Procedures- Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment. Internal/External Communication- Provides updates to management for communication with all internal divisions, corporate divisions/parks, and the vendor community regarding purchasing. Other & Ad Hoc- Participates in a variety of non-purchasing related activities in order to help ensure that projects remain on time and critical needs are being met. Qualifications: Bachelor's Degree with an emphasis in Business, preferred. Certified Purchasing Manager Certificate preferred. At least 6-8 years of prior, relevant work experience preferred. At least 1-3 years of prior supervisory/leadership experience. Knowledge of JD Edwards, Food Trak, and Maintenance Connection software. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass random drug testing and background check. Excellent negotiation skills, good written and verbal communication skills, strong organizational skills, and experience with Microsoft Office and purchasing related software experience. Valid Driver's Licencse preferred.
Overview: The Area Manager, Food & Beverage Purchasing will be responsible for all food & beverage procurement needs, warehouse management of receiving, distribution, and storage processes, and inventory control management within the Food & Beverage division for Knott's Berry Farm. Role will require abilities to forecast, negotiate, lead staff, manage budgets, and adhere to Company guidelines. Role will additionally assist payables processes to ensure purveyor partnerships are managed appropriately. Salary details: $66,560 - $78,000/yr., based on prior experience Responsibilities: Buying/Purchasing - Purchase order adherence, budget management, pricing update communication, utilization of preferred suppliers and manufacturers. Assist in new account set-up. Reviews invoice/billing discrepancies with vendors and accounts payable. Makes recommendations to management on needed emergency purchases and requests to support F&B locations; assists with competitive bids for projects. Assists with procurement of warehouse inventories and requisitioned products within a commodity area to achieve optimum cost savings, value, and delivery utilizing the established corporate bid policy. Financial Responsibility- Ensure department operating within budgets, making adjustments as needed to achieve department goals. Helps lead departmental staff meetings to ensure information is communicated to staff as appropriate and discusses department issues, goals and status of open projects; Communicates with staff regarding current workload and special projects on a daily basis. Payables- Leader that will work with location finance department to communicate and adhere contract agreements of pay terms, minimums, additional charges, etc. Review and reconcile late invoice payment reports. Inventories- Maintains product inventories to ensure adequate stock levels to meet business needs within financial objectives; assists in researching, analyzing specifications, and purchases products and services; resolves product damages and discrepancies with vendors. Lead processes as key driver of inventory turn rate goals and routes for improvement. Manage month-end processes to ensure accurate financial reporting. Reviewer of inventory levels versus previous months/years with goal planning and execution to ensure risk adverse management. Leading Teams- Maintains staffing levels and hours worked within department. Develops, coaches, and motivates staff to meet department goals and perform their job duties to standard. Policy & Procedures- Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment. Internal/External Communication- Provides updates to management for communication with all internal divisions, corporate divisions/parks, and the vendor community regarding purchasing. Other & Ad Hoc- Participates in a variety of non-purchasing related activities in order to help ensure that projects remain on time and critical needs are being met. Qualifications: Bachelor's Degree with an emphasis in Business, preferred. Certified Purchasing Manager Certificate preferred. At least 6-8 years of prior, relevant work experience preferred. At least 1-3 years of prior supervisory/leadership experience. Knowledge of JD Edwards, Food Trak, and Maintenance Connection software. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass random drug testing and background check. Excellent negotiation skills, good written and verbal communication skills, strong organizational skills, and experience with Microsoft Office and purchasing related software experience. Valid Driver's Licencse preferred.
May 06, 2024
Full time
Overview: The Area Manager, Food & Beverage Purchasing will be responsible for all food & beverage procurement needs, warehouse management of receiving, distribution, and storage processes, and inventory control management within the Food & Beverage division for Knott's Berry Farm. Role will require abilities to forecast, negotiate, lead staff, manage budgets, and adhere to Company guidelines. Role will additionally assist payables processes to ensure purveyor partnerships are managed appropriately. Salary details: $66,560 - $78,000/yr., based on prior experience Responsibilities: Buying/Purchasing - Purchase order adherence, budget management, pricing update communication, utilization of preferred suppliers and manufacturers. Assist in new account set-up. Reviews invoice/billing discrepancies with vendors and accounts payable. Makes recommendations to management on needed emergency purchases and requests to support F&B locations; assists with competitive bids for projects. Assists with procurement of warehouse inventories and requisitioned products within a commodity area to achieve optimum cost savings, value, and delivery utilizing the established corporate bid policy. Financial Responsibility- Ensure department operating within budgets, making adjustments as needed to achieve department goals. Helps lead departmental staff meetings to ensure information is communicated to staff as appropriate and discusses department issues, goals and status of open projects; Communicates with staff regarding current workload and special projects on a daily basis. Payables- Leader that will work with location finance department to communicate and adhere contract agreements of pay terms, minimums, additional charges, etc. Review and reconcile late invoice payment reports. Inventories- Maintains product inventories to ensure adequate stock levels to meet business needs within financial objectives; assists in researching, analyzing specifications, and purchases products and services; resolves product damages and discrepancies with vendors. Lead processes as key driver of inventory turn rate goals and routes for improvement. Manage month-end processes to ensure accurate financial reporting. Reviewer of inventory levels versus previous months/years with goal planning and execution to ensure risk adverse management. Leading Teams- Maintains staffing levels and hours worked within department. Develops, coaches, and motivates staff to meet department goals and perform their job duties to standard. Policy & Procedures- Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment. Internal/External Communication- Provides updates to management for communication with all internal divisions, corporate divisions/parks, and the vendor community regarding purchasing. Other & Ad Hoc- Participates in a variety of non-purchasing related activities in order to help ensure that projects remain on time and critical needs are being met. Qualifications: Bachelor's Degree with an emphasis in Business, preferred. Certified Purchasing Manager Certificate preferred. At least 6-8 years of prior, relevant work experience preferred. At least 1-3 years of prior supervisory/leadership experience. Knowledge of JD Edwards, Food Trak, and Maintenance Connection software. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass random drug testing and background check. Excellent negotiation skills, good written and verbal communication skills, strong organizational skills, and experience with Microsoft Office and purchasing related software experience. Valid Driver's Licencse preferred.
Overview: The Area Manager, Food & Beverage Purchasing will be responsible for all food & beverage procurement needs, warehouse management of receiving, distribution, and storage processes, and inventory control management within the Food & Beverage division for Knott's Berry Farm. Role will require abilities to forecast, negotiate, lead staff, manage budgets, and adhere to Company guidelines. Role will additionally assist payables processes to ensure purveyor partnerships are managed appropriately. Salary details: $66,560 - $78,000/yr., based on prior experience Responsibilities: Buying/Purchasing - Purchase order adherence, budget management, pricing update communication, utilization of preferred suppliers and manufacturers. Assist in new account set-up. Reviews invoice/billing discrepancies with vendors and accounts payable. Makes recommendations to management on needed emergency purchases and requests to support F&B locations; assists with competitive bids for projects. Assists with procurement of warehouse inventories and requisitioned products within a commodity area to achieve optimum cost savings, value, and delivery utilizing the established corporate bid policy. Financial Responsibility- Ensure department operating within budgets, making adjustments as needed to achieve department goals. Helps lead departmental staff meetings to ensure information is communicated to staff as appropriate and discusses department issues, goals and status of open projects; Communicates with staff regarding current workload and special projects on a daily basis. Payables- Leader that will work with location finance department to communicate and adhere contract agreements of pay terms, minimums, additional charges, etc. Review and reconcile late invoice payment reports. Inventories- Maintains product inventories to ensure adequate stock levels to meet business needs within financial objectives; assists in researching, analyzing specifications, and purchases products and services; resolves product damages and discrepancies with vendors. Lead processes as key driver of inventory turn rate goals and routes for improvement. Manage month-end processes to ensure accurate financial reporting. Reviewer of inventory levels versus previous months/years with goal planning and execution to ensure risk adverse management. Leading Teams- Maintains staffing levels and hours worked within department. Develops, coaches, and motivates staff to meet department goals and perform their job duties to standard. Policy & Procedures- Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment. Internal/External Communication- Provides updates to management for communication with all internal divisions, corporate divisions/parks, and the vendor community regarding purchasing. Other & Ad Hoc- Participates in a variety of non-purchasing related activities in order to help ensure that projects remain on time and critical needs are being met. Qualifications: Bachelor's Degree with an emphasis in Business, preferred. Certified Purchasing Manager Certificate preferred. At least 6-8 years of prior, relevant work experience preferred. At least 1-3 years of prior supervisory/leadership experience. Knowledge of JD Edwards, Food Trak, and Maintenance Connection software. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass random drug testing and background check. Excellent negotiation skills, good written and verbal communication skills, strong organizational skills, and experience with Microsoft Office and purchasing related software experience. Valid Driver's Licencse preferred.
May 06, 2024
Full time
Overview: The Area Manager, Food & Beverage Purchasing will be responsible for all food & beverage procurement needs, warehouse management of receiving, distribution, and storage processes, and inventory control management within the Food & Beverage division for Knott's Berry Farm. Role will require abilities to forecast, negotiate, lead staff, manage budgets, and adhere to Company guidelines. Role will additionally assist payables processes to ensure purveyor partnerships are managed appropriately. Salary details: $66,560 - $78,000/yr., based on prior experience Responsibilities: Buying/Purchasing - Purchase order adherence, budget management, pricing update communication, utilization of preferred suppliers and manufacturers. Assist in new account set-up. Reviews invoice/billing discrepancies with vendors and accounts payable. Makes recommendations to management on needed emergency purchases and requests to support F&B locations; assists with competitive bids for projects. Assists with procurement of warehouse inventories and requisitioned products within a commodity area to achieve optimum cost savings, value, and delivery utilizing the established corporate bid policy. Financial Responsibility- Ensure department operating within budgets, making adjustments as needed to achieve department goals. Helps lead departmental staff meetings to ensure information is communicated to staff as appropriate and discusses department issues, goals and status of open projects; Communicates with staff regarding current workload and special projects on a daily basis. Payables- Leader that will work with location finance department to communicate and adhere contract agreements of pay terms, minimums, additional charges, etc. Review and reconcile late invoice payment reports. Inventories- Maintains product inventories to ensure adequate stock levels to meet business needs within financial objectives; assists in researching, analyzing specifications, and purchases products and services; resolves product damages and discrepancies with vendors. Lead processes as key driver of inventory turn rate goals and routes for improvement. Manage month-end processes to ensure accurate financial reporting. Reviewer of inventory levels versus previous months/years with goal planning and execution to ensure risk adverse management. Leading Teams- Maintains staffing levels and hours worked within department. Develops, coaches, and motivates staff to meet department goals and perform their job duties to standard. Policy & Procedures- Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment. Internal/External Communication- Provides updates to management for communication with all internal divisions, corporate divisions/parks, and the vendor community regarding purchasing. Other & Ad Hoc- Participates in a variety of non-purchasing related activities in order to help ensure that projects remain on time and critical needs are being met. Qualifications: Bachelor's Degree with an emphasis in Business, preferred. Certified Purchasing Manager Certificate preferred. At least 6-8 years of prior, relevant work experience preferred. At least 1-3 years of prior supervisory/leadership experience. Knowledge of JD Edwards, Food Trak, and Maintenance Connection software. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass random drug testing and background check. Excellent negotiation skills, good written and verbal communication skills, strong organizational skills, and experience with Microsoft Office and purchasing related software experience. Valid Driver's Licencse preferred.
Overview: The Area Manager, Food & Beverage Purchasing will be responsible for all food & beverage procurement needs, warehouse management of receiving, distribution, and storage processes, and inventory control management within the Food & Beverage division for Knott's Berry Farm. Role will require abilities to forecast, negotiate, lead staff, manage budgets, and adhere to Company guidelines. Role will additionally assist payables processes to ensure purveyor partnerships are managed appropriately. Salary details: $66,560 - $78,000/yr., based on prior experience Responsibilities: Buying/Purchasing - Purchase order adherence, budget management, pricing update communication, utilization of preferred suppliers and manufacturers. Assist in new account set-up. Reviews invoice/billing discrepancies with vendors and accounts payable. Makes recommendations to management on needed emergency purchases and requests to support F&B locations; assists with competitive bids for projects. Assists with procurement of warehouse inventories and requisitioned products within a commodity area to achieve optimum cost savings, value, and delivery utilizing the established corporate bid policy. Financial Responsibility- Ensure department operating within budgets, making adjustments as needed to achieve department goals. Helps lead departmental staff meetings to ensure information is communicated to staff as appropriate and discusses department issues, goals and status of open projects; Communicates with staff regarding current workload and special projects on a daily basis. Payables- Leader that will work with location finance department to communicate and adhere contract agreements of pay terms, minimums, additional charges, etc. Review and reconcile late invoice payment reports. Inventories- Maintains product inventories to ensure adequate stock levels to meet business needs within financial objectives; assists in researching, analyzing specifications, and purchases products and services; resolves product damages and discrepancies with vendors. Lead processes as key driver of inventory turn rate goals and routes for improvement. Manage month-end processes to ensure accurate financial reporting. Reviewer of inventory levels versus previous months/years with goal planning and execution to ensure risk adverse management. Leading Teams- Maintains staffing levels and hours worked within department. Develops, coaches, and motivates staff to meet department goals and perform their job duties to standard. Policy & Procedures- Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment. Internal/External Communication- Provides updates to management for communication with all internal divisions, corporate divisions/parks, and the vendor community regarding purchasing. Other & Ad Hoc- Participates in a variety of non-purchasing related activities in order to help ensure that projects remain on time and critical needs are being met. Qualifications: Bachelor's Degree with an emphasis in Business, preferred. Certified Purchasing Manager Certificate preferred. At least 6-8 years of prior, relevant work experience preferred. At least 1-3 years of prior supervisory/leadership experience. Knowledge of JD Edwards, Food Trak, and Maintenance Connection software. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass random drug testing and background check. Excellent negotiation skills, good written and verbal communication skills, strong organizational skills, and experience with Microsoft Office and purchasing related software experience. Valid Driver's Licencse preferred.
May 06, 2024
Full time
Overview: The Area Manager, Food & Beverage Purchasing will be responsible for all food & beverage procurement needs, warehouse management of receiving, distribution, and storage processes, and inventory control management within the Food & Beverage division for Knott's Berry Farm. Role will require abilities to forecast, negotiate, lead staff, manage budgets, and adhere to Company guidelines. Role will additionally assist payables processes to ensure purveyor partnerships are managed appropriately. Salary details: $66,560 - $78,000/yr., based on prior experience Responsibilities: Buying/Purchasing - Purchase order adherence, budget management, pricing update communication, utilization of preferred suppliers and manufacturers. Assist in new account set-up. Reviews invoice/billing discrepancies with vendors and accounts payable. Makes recommendations to management on needed emergency purchases and requests to support F&B locations; assists with competitive bids for projects. Assists with procurement of warehouse inventories and requisitioned products within a commodity area to achieve optimum cost savings, value, and delivery utilizing the established corporate bid policy. Financial Responsibility- Ensure department operating within budgets, making adjustments as needed to achieve department goals. Helps lead departmental staff meetings to ensure information is communicated to staff as appropriate and discusses department issues, goals and status of open projects; Communicates with staff regarding current workload and special projects on a daily basis. Payables- Leader that will work with location finance department to communicate and adhere contract agreements of pay terms, minimums, additional charges, etc. Review and reconcile late invoice payment reports. Inventories- Maintains product inventories to ensure adequate stock levels to meet business needs within financial objectives; assists in researching, analyzing specifications, and purchases products and services; resolves product damages and discrepancies with vendors. Lead processes as key driver of inventory turn rate goals and routes for improvement. Manage month-end processes to ensure accurate financial reporting. Reviewer of inventory levels versus previous months/years with goal planning and execution to ensure risk adverse management. Leading Teams- Maintains staffing levels and hours worked within department. Develops, coaches, and motivates staff to meet department goals and perform their job duties to standard. Policy & Procedures- Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment. Internal/External Communication- Provides updates to management for communication with all internal divisions, corporate divisions/parks, and the vendor community regarding purchasing. Other & Ad Hoc- Participates in a variety of non-purchasing related activities in order to help ensure that projects remain on time and critical needs are being met. Qualifications: Bachelor's Degree with an emphasis in Business, preferred. Certified Purchasing Manager Certificate preferred. At least 6-8 years of prior, relevant work experience preferred. At least 1-3 years of prior supervisory/leadership experience. Knowledge of JD Edwards, Food Trak, and Maintenance Connection software. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass random drug testing and background check. Excellent negotiation skills, good written and verbal communication skills, strong organizational skills, and experience with Microsoft Office and purchasing related software experience. Valid Driver's Licencse preferred.
Job title Chef Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Exempt Position Summary Provides support and assistance to the unit manager in the areas of food production systems, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. To ensure high quality food is prepared, menus are executed and served in an efficient manner while providing remarkable customer service and striving to find cost efficiencies. Expected House of Work This is a full-time position which involves long and irregular working hours. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. The position primarily works a set schedule for each semester from week to week which will include weekends, evenings, and late-night hours. Scheduled shifts can vary in length. Weekends and evenings are required. This position will be considered an exempt position. Essential Functions Staff Supervision Participates in subordinate counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Manages, coaches and teaches, making sure employees stay on task, recipes are being followed, and safety equipment is being used properly. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers when opportunities exist. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains and updates current recipes. Maintains order guides. Maintains par levels / production sheets. Participates in student manager program. Maintains and updates unit checklists for all stations and employees. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Consistently conducts staff meetings. Production Management Adherence to food production and purchasing programs. Conducts inventory on a weekly basis and impacts plans to reduce waste. Observes methods of food preparation and cooking and sizes of portions. Ensures that proper production techniques are followed in regard to volume and food produced, portioning techniques, and use of leftovers, etc. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. Two years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Licensure/Certification American Culinary Federation - Certified Chef de Cuisine (ACF - CEC) completed or in progress towards completion. ServSafe Certification - completed or in progress towards completion. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Travel Travel between UB campuses may be required. May need to attend conferences and/or special events Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 01, 2024
Full time
Job title Chef Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Exempt Position Summary Provides support and assistance to the unit manager in the areas of food production systems, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. To ensure high quality food is prepared, menus are executed and served in an efficient manner while providing remarkable customer service and striving to find cost efficiencies. Expected House of Work This is a full-time position which involves long and irregular working hours. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. The position primarily works a set schedule for each semester from week to week which will include weekends, evenings, and late-night hours. Scheduled shifts can vary in length. Weekends and evenings are required. This position will be considered an exempt position. Essential Functions Staff Supervision Participates in subordinate counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Manages, coaches and teaches, making sure employees stay on task, recipes are being followed, and safety equipment is being used properly. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers when opportunities exist. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains and updates current recipes. Maintains order guides. Maintains par levels / production sheets. Participates in student manager program. Maintains and updates unit checklists for all stations and employees. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Consistently conducts staff meetings. Production Management Adherence to food production and purchasing programs. Conducts inventory on a weekly basis and impacts plans to reduce waste. Observes methods of food preparation and cooking and sizes of portions. Ensures that proper production techniques are followed in regard to volume and food produced, portioning techniques, and use of leftovers, etc. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. Two years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Licensure/Certification American Culinary Federation - Certified Chef de Cuisine (ACF - CEC) completed or in progress towards completion. ServSafe Certification - completed or in progress towards completion. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Travel Travel between UB campuses may be required. May need to attend conferences and/or special events Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 01, 2024
Full time
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Overview Opportunity: Night Auditor Supervisor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Potential Career Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Essential Job Functions Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Keep records of room availability and guests' accounts, manually or using computers. Prepare and distribute daily reports. Supervise and train any night auditor working same shift. Audit and reconcile cashiers. Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Input and update financial information into BRAINS network. Check guests/in out and perform Guest Service Agents tasks. Respond to guest inquiries and resolve complaints. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits and wear protective safety equipment. Ensure overall guest satisfaction. Perform other duties as requested by management. Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. Position Requirements High School diploma or equivalent preferred. Previous night audit/accounting experience or equivalent training required. Computer knowledge/Excel and arithmetic skills required. FSD is a plus, required within 90 days of employment. 1 to 3 years of related experience. Work Environment and Context Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.
May 01, 2024
Full time
Overview Opportunity: Night Auditor Supervisor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Potential Career Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Essential Job Functions Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Keep records of room availability and guests' accounts, manually or using computers. Prepare and distribute daily reports. Supervise and train any night auditor working same shift. Audit and reconcile cashiers. Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Input and update financial information into BRAINS network. Check guests/in out and perform Guest Service Agents tasks. Respond to guest inquiries and resolve complaints. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits and wear protective safety equipment. Ensure overall guest satisfaction. Perform other duties as requested by management. Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. Position Requirements High School diploma or equivalent preferred. Previous night audit/accounting experience or equivalent training required. Computer knowledge/Excel and arithmetic skills required. FSD is a plus, required within 90 days of employment. 1 to 3 years of related experience. Work Environment and Context Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.
Title: Fleet Administrator - Hybrid Description: Accountabilities: Responsible for accounts payable and administrative duties Invoice payment and processing in accordance to company and department financial practices Conduct reconciliations and statement reviews and resolve any discrepancies Proactive tracking and customer alerts for known anticipated payment or warranty concerns Resolve any vendor or customer inquiries Financial and payables reporting to key stakeholders Assist in developing and delivering department reports and scorecards Weekly/Period financial reporting to key stakeholders Develop team and department standard operating procedures and identify improvement opportunities Additional duties as assigned by Manager Scope of Interactions: 50% Internal - collaboration with field customer, fleet technicians, managers, and payables team 50% External - daily interaction with vendors for payables process and issue resolution Position Level L03 Qualifications/Requirements Minimum of 5 years' experience in admin support and or fleet Ability to effectively communicate in a professional and constructive manner internally and with suppliers Ability to learn and update multiple accounts payable systems Basic knowledge and understanding of private fleet operations with the desire to grow and learn in line of work Must have strong analytical and problem-solving skills in order to formulate effective action plans to deal with issues proactively Collaborate with peers to balance daily workloads and support the business Willingness to embrace change and all other assigned duties for the greater good of the team Produce/review various performance reports to drive results Strong attention to detail Flexible and able to work under pressure to include tight deadlines and multiple projects with strong organizational skills. Able to manage several tasks simultaneously Proactively work to organize, respond to needs and anticipate what is needed by the individuals for whom candidate supports Ability to work independently and within a team with a Team / collaboration based approach to decision making Must have a "Can Do" attitude with a willingness to assist others in completing activities as needed Key Skills / Experiences: Manage communications through phone, email, fax, mail, etc. Advanced/Proficient Computer Skills (Outlook, Word, Power Point, Excel) Strong passion for customer service and fleet excellence Ability to effectively interact and build a favorable business relationship with internal and external customers Able to assist with account management duties Demonstrated ability to leveraging system and tools Strong team player and committed to teamwork in all situations Excellent written and oral communications skills Notes: Monday-Friday, 8AM-5PM) Hybrid remote
May 01, 2024
Full time
Title: Fleet Administrator - Hybrid Description: Accountabilities: Responsible for accounts payable and administrative duties Invoice payment and processing in accordance to company and department financial practices Conduct reconciliations and statement reviews and resolve any discrepancies Proactive tracking and customer alerts for known anticipated payment or warranty concerns Resolve any vendor or customer inquiries Financial and payables reporting to key stakeholders Assist in developing and delivering department reports and scorecards Weekly/Period financial reporting to key stakeholders Develop team and department standard operating procedures and identify improvement opportunities Additional duties as assigned by Manager Scope of Interactions: 50% Internal - collaboration with field customer, fleet technicians, managers, and payables team 50% External - daily interaction with vendors for payables process and issue resolution Position Level L03 Qualifications/Requirements Minimum of 5 years' experience in admin support and or fleet Ability to effectively communicate in a professional and constructive manner internally and with suppliers Ability to learn and update multiple accounts payable systems Basic knowledge and understanding of private fleet operations with the desire to grow and learn in line of work Must have strong analytical and problem-solving skills in order to formulate effective action plans to deal with issues proactively Collaborate with peers to balance daily workloads and support the business Willingness to embrace change and all other assigned duties for the greater good of the team Produce/review various performance reports to drive results Strong attention to detail Flexible and able to work under pressure to include tight deadlines and multiple projects with strong organizational skills. Able to manage several tasks simultaneously Proactively work to organize, respond to needs and anticipate what is needed by the individuals for whom candidate supports Ability to work independently and within a team with a Team / collaboration based approach to decision making Must have a "Can Do" attitude with a willingness to assist others in completing activities as needed Key Skills / Experiences: Manage communications through phone, email, fax, mail, etc. Advanced/Proficient Computer Skills (Outlook, Word, Power Point, Excel) Strong passion for customer service and fleet excellence Ability to effectively interact and build a favorable business relationship with internal and external customers Able to assist with account management duties Demonstrated ability to leveraging system and tools Strong team player and committed to teamwork in all situations Excellent written and oral communications skills Notes: Monday-Friday, 8AM-5PM) Hybrid remote
Overview Opportunity: Night Auditor Supervisor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Potential Career Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Essential Job Functions Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Keep records of room availability and guests' accounts, manually or using computers. Prepare and distribute daily reports. Supervise and train any night auditor working same shift. Audit and reconcile cashiers. Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Input and update financial information into BRAINS network. Check guests/in out and perform Guest Service Agents tasks. Respond to guest inquiries and resolve complaints. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits and wear protective safety equipment. Ensure overall guest satisfaction. Perform other duties as requested by management. Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. Position Requirements High School diploma or equivalent preferred. Previous night audit/accounting experience or equivalent training required. Computer knowledge/Excel and arithmetic skills required. FSD is a plus, required within 90 days of employment. 1 to 3 years of related experience. Work Environment and Context Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us Live life uninterrupted at TownePlace Suites Orlando Theme Parks/Lake Buena Vista. Located near the West Entrance of Disney Springs, our Marriott in Orlando is near your favorite attractions, like Walt Disney World Resort, the ESPN Wide World of Sports, SeaWorld Orlando and Universal Orlando Resort. We put endless adventure at your fingertips! Our hotel near Disney Springs is also a short drive from Orlando International Airport. We are a top choice for extended stays in the Lake Buena Vista area! HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.
Apr 29, 2024
Full time
Overview Opportunity: Night Auditor Supervisor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Potential Career Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Essential Job Functions Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Keep records of room availability and guests' accounts, manually or using computers. Prepare and distribute daily reports. Supervise and train any night auditor working same shift. Audit and reconcile cashiers. Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Input and update financial information into BRAINS network. Check guests/in out and perform Guest Service Agents tasks. Respond to guest inquiries and resolve complaints. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits and wear protective safety equipment. Ensure overall guest satisfaction. Perform other duties as requested by management. Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. Position Requirements High School diploma or equivalent preferred. Previous night audit/accounting experience or equivalent training required. Computer knowledge/Excel and arithmetic skills required. FSD is a plus, required within 90 days of employment. 1 to 3 years of related experience. Work Environment and Context Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us Live life uninterrupted at TownePlace Suites Orlando Theme Parks/Lake Buena Vista. Located near the West Entrance of Disney Springs, our Marriott in Orlando is near your favorite attractions, like Walt Disney World Resort, the ESPN Wide World of Sports, SeaWorld Orlando and Universal Orlando Resort. We put endless adventure at your fingertips! Our hotel near Disney Springs is also a short drive from Orlando International Airport. We are a top choice for extended stays in the Lake Buena Vista area! HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.