Home Delivery Floor Manager We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making and our story is still unfolding. We re here for it. We think you should be too. We re looking for a driven professional with an inclusive mindset to join our team as a Home Delivery Floor Manager. We offer: Health/Dental/Vision insurance 401k PTO Wellness Time Merchandise discount As a Floor Manager, you're responsible for managing daily operations of a Distribution Center to maximize productivity and meet daily operational goals. This is an on-site position based out of our Cranbury Distribution Center. A day in the life as a Home Delivery Floor Manager Lead all aspects of performance and development of Home Delivery associates (and Store Delivery Drivers as applicable) to maximize performance, ensure open communication and collaboration, and encourage professional development. Manage carrier claims, in-home damage claims, and chargebacks based on the contractual agreements in place with the 3PL Manage returns in compliance with company standards; to include second quality returns being sent back to the DCs Oversee inventory management to ensure proper care of customer orders, inventory accuracy and inventory adjustments Implement and monitor company home delivery service standards; hold carriers accountable and take action to resolve issues and/or replace with qualified carrier Analyze and review performance with 3PL monthly; identify opportunities and drive timely results Interview and qualify carriers based on furniture/delivery skills, service expectations and cost. Approve local billing for weekly charges and accessorial spending. Analyze current delivery coverage and identify areas for improvement, including route coverage, driver performance, cube route reporting, survey and returns reporting Communicate 3PL performance, customer service results and improvement plans to 3PL leadership, Field Home Delivery Leadership, and Store senior leadership on a weekly basis Manage and execute the monthly budget/P&L and PM expectations with weekly reporting on progress. What you ll bring to the table Strong knowledge of Warehouse Management System Computer skills, proficiency with Google applications, MS Word & Excel Strong time management, organizational, planning skills Strong interpersonal and relationship building skills Ability to work in a fast paced environment Ability to work effectively with individuals from diverse communities and cultures We d love to hear from you if you have Minimum 5 years experience in Home Delivery Minimum 3 years management experience in Distribution Center or Home Delivery Associate s Degree in related field preferred
May 07, 2024
Home Delivery Floor Manager We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making and our story is still unfolding. We re here for it. We think you should be too. We re looking for a driven professional with an inclusive mindset to join our team as a Home Delivery Floor Manager. We offer: Health/Dental/Vision insurance 401k PTO Wellness Time Merchandise discount As a Floor Manager, you're responsible for managing daily operations of a Distribution Center to maximize productivity and meet daily operational goals. This is an on-site position based out of our Cranbury Distribution Center. A day in the life as a Home Delivery Floor Manager Lead all aspects of performance and development of Home Delivery associates (and Store Delivery Drivers as applicable) to maximize performance, ensure open communication and collaboration, and encourage professional development. Manage carrier claims, in-home damage claims, and chargebacks based on the contractual agreements in place with the 3PL Manage returns in compliance with company standards; to include second quality returns being sent back to the DCs Oversee inventory management to ensure proper care of customer orders, inventory accuracy and inventory adjustments Implement and monitor company home delivery service standards; hold carriers accountable and take action to resolve issues and/or replace with qualified carrier Analyze and review performance with 3PL monthly; identify opportunities and drive timely results Interview and qualify carriers based on furniture/delivery skills, service expectations and cost. Approve local billing for weekly charges and accessorial spending. Analyze current delivery coverage and identify areas for improvement, including route coverage, driver performance, cube route reporting, survey and returns reporting Communicate 3PL performance, customer service results and improvement plans to 3PL leadership, Field Home Delivery Leadership, and Store senior leadership on a weekly basis Manage and execute the monthly budget/P&L and PM expectations with weekly reporting on progress. What you ll bring to the table Strong knowledge of Warehouse Management System Computer skills, proficiency with Google applications, MS Word & Excel Strong time management, organizational, planning skills Strong interpersonal and relationship building skills Ability to work in a fast paced environment Ability to work effectively with individuals from diverse communities and cultures We d love to hear from you if you have Minimum 5 years experience in Home Delivery Minimum 3 years management experience in Distribution Center or Home Delivery Associate s Degree in related field preferred
Job description Cafe Landwer is opening a new location at Yonge and Front st. We are looking for a dedicated front of house shift manager to help lead our service team. Our shift managers are very involved on our service floors and we are looking for someone who loves to create an amazing guest experience! Primary Duties and Responsibilities Lead the team in creating a culture of superior guest experience Conduct training and development as well as performance management and employee coaching Responsible for helping the restaurant meet service, sales and profit objectives, along with supervising and directing daily work activities, while upholding Cafe Landwer standards. Strong organizational skills with ability to manage all aspects of service and ensuring timely completion of assigned work Effectively creating and organizing weekly staff schedules Provides genuine hospitable and personal service Leading by example and maintaining a strong presence in the dining room Build and maintain relationships with guests, team members and senior management Provide administrative support for the restaurant and accounting team Ensures all human resources, health and safety, and other relevant policies and procedures are being followed Varied work hours with ability for flexible shifts including late closing shifts with varied end times Additional duties assigned as required Compensation Participation in gratuity sharing Health Benefits Vacation Pay Job Type: Full-time Salary: $25.00-$35.00 per hour Benefits: Casual dress Extended health care Flexible schedule Paid time off Schedule: 8 hour shift Day shift Evening shift Holidays Monday to Friday Overtime Weekend availability Supplemental pay types: Overtime pay Tips Experience: Shift management: 1-3 years (preferred) Licence/Certification: Smart Serve (required) Job Types: Full-time, Permanent Pay: $25.00-$35.00 per hour Benefits: Dental care Discounted or free food Extended health care Flexible schedule Paid time off Store discount Flexible Language Requirement: French not required Schedule: 8 hour shift Day shift Evening shift Monday to Friday Morning shift Overtime Weekends as needed Supplemental pay types: Bonus pay Overtime pay Tips Ability to commute/relocate: Toronto, ON: reliably commute or plan to relocate before starting work (required) Work Location: In person
May 19, 2024
Full time
Job description Cafe Landwer is opening a new location at Yonge and Front st. We are looking for a dedicated front of house shift manager to help lead our service team. Our shift managers are very involved on our service floors and we are looking for someone who loves to create an amazing guest experience! Primary Duties and Responsibilities Lead the team in creating a culture of superior guest experience Conduct training and development as well as performance management and employee coaching Responsible for helping the restaurant meet service, sales and profit objectives, along with supervising and directing daily work activities, while upholding Cafe Landwer standards. Strong organizational skills with ability to manage all aspects of service and ensuring timely completion of assigned work Effectively creating and organizing weekly staff schedules Provides genuine hospitable and personal service Leading by example and maintaining a strong presence in the dining room Build and maintain relationships with guests, team members and senior management Provide administrative support for the restaurant and accounting team Ensures all human resources, health and safety, and other relevant policies and procedures are being followed Varied work hours with ability for flexible shifts including late closing shifts with varied end times Additional duties assigned as required Compensation Participation in gratuity sharing Health Benefits Vacation Pay Job Type: Full-time Salary: $25.00-$35.00 per hour Benefits: Casual dress Extended health care Flexible schedule Paid time off Schedule: 8 hour shift Day shift Evening shift Holidays Monday to Friday Overtime Weekend availability Supplemental pay types: Overtime pay Tips Experience: Shift management: 1-3 years (preferred) Licence/Certification: Smart Serve (required) Job Types: Full-time, Permanent Pay: $25.00-$35.00 per hour Benefits: Dental care Discounted or free food Extended health care Flexible schedule Paid time off Store discount Flexible Language Requirement: French not required Schedule: 8 hour shift Day shift Evening shift Monday to Friday Morning shift Overtime Weekends as needed Supplemental pay types: Bonus pay Overtime pay Tips Ability to commute/relocate: Toronto, ON: reliably commute or plan to relocate before starting work (required) Work Location: In person
Seminole Hard Rock Support Services
Fort Lauderdale, Florida
Job Description Job Description REVENUE MANAGEMENT MANAGER Job Locations US-FL-Davie Location : Name Seminole Hard Rock Support Services Requisition ID 3 Job Category Guest Services Job Code Title MGR01 Overview Seminole Hard Rock Support Services was created to provide support worldwide to hotels, casinos and cafes for Seminole Gaming and Hard Rock International. The successful candidate will play an integral part in the success of each hotel's Total Revenue Management & Optimization strategy. The position will be responsible for the implementation of daily strategies including pricing and inventory management, in-depth analyses, preparation of revenue reports, monthly forecasts, competitive review, and development of total revenue optimization algorithms. Responsibilities Essential duties include, but are not limited to: Commercial Performance Maximizes total revenue as a function of hotel pricing, casino play, and ancillary spend. Manage daily pricing and inventory control. Understand competitive shops and consumer elasticity by analyzing trends, variances, consumer behavior, and pace. Ensures that sales strategies and rate restrictions are communicated, implemented, and modified as market conditions fluctuate. Create, manage, and monitor email offers to optimize conversion and bookings. Review demand calendars, convention calendars and city event calendars to keep abreast of all demand generators on a weekly basis. Collaborate with property marketing teams to identify market opportunities, optimizing channels and cost of acquisition, and incorporating top of funnel patterns and behavior into pricing and narrative. Maintain internet booking and reservation systems for consumer facing commercial presence and internal stakeholders. Leadership Effectively lead weekly meetings with executive team to review performance, rates, risks, opportunities, events, and overall business valuation. Build an effective working relationship with executives and operations to maintain trust and confidence in decisions and actions. Coach property team members and corporate divisions on revenue management and optimization principles. Work closely with Loyalty, CRM, Database, Digital, and other corporate teams to support key initiatives and innovate revenue management. Demonstrates ability to prioritize tasks based on importance, urgency, and deadlines. Intellectually curious and self-motivated. Analytics & Reporting Support analytics team with the preparation of daily, weekly, and monthly reporting. Ability to dive into data to identify trends, need periods, risks, and opportunities to drive total revenue and narrate business conditions. Develop financial models and data-driven analyses to measure net impact and business value of strategic initiatives. Create and monitor managerial and operational revenue forecasts. Drive advance analytics to push the division to the next level of revenue management. Qualifications Required: Bachelor's degree in Business, Marketing, Finance, Hospitality, Engineering, Statistics or similar studies. MBA or other advanced degree preferred. Minimum of 2 years of experience in hotel-casino revenue management or similar role of managing total revenue. Experience in Rainmaker or Duetto as rate management system is required. Experience in LMS required. Advanced Excel knowledge is required. Excellent oral and written communication skills. Creative thinker with strategic vision and attention to details. Preferred But Not Required: Proficiency in Windsurfer, Delphi, Third-party Extranets. Tableau dashboard and SQL script development. Understanding of STR, CoStar, OTA Insights, ExtraNets, and other market tools. Casino experience. Front desk operations management. Work Environment: Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. As part of the employment process, final candidates will be required to complete a background check. These background checks may include, but are not limited to: Criminal Background Check Drug Screen For a listing of all opportunities at Seminole Hard Rock Support Services, please go to .
May 19, 2024
Full time
Job Description Job Description REVENUE MANAGEMENT MANAGER Job Locations US-FL-Davie Location : Name Seminole Hard Rock Support Services Requisition ID 3 Job Category Guest Services Job Code Title MGR01 Overview Seminole Hard Rock Support Services was created to provide support worldwide to hotels, casinos and cafes for Seminole Gaming and Hard Rock International. The successful candidate will play an integral part in the success of each hotel's Total Revenue Management & Optimization strategy. The position will be responsible for the implementation of daily strategies including pricing and inventory management, in-depth analyses, preparation of revenue reports, monthly forecasts, competitive review, and development of total revenue optimization algorithms. Responsibilities Essential duties include, but are not limited to: Commercial Performance Maximizes total revenue as a function of hotel pricing, casino play, and ancillary spend. Manage daily pricing and inventory control. Understand competitive shops and consumer elasticity by analyzing trends, variances, consumer behavior, and pace. Ensures that sales strategies and rate restrictions are communicated, implemented, and modified as market conditions fluctuate. Create, manage, and monitor email offers to optimize conversion and bookings. Review demand calendars, convention calendars and city event calendars to keep abreast of all demand generators on a weekly basis. Collaborate with property marketing teams to identify market opportunities, optimizing channels and cost of acquisition, and incorporating top of funnel patterns and behavior into pricing and narrative. Maintain internet booking and reservation systems for consumer facing commercial presence and internal stakeholders. Leadership Effectively lead weekly meetings with executive team to review performance, rates, risks, opportunities, events, and overall business valuation. Build an effective working relationship with executives and operations to maintain trust and confidence in decisions and actions. Coach property team members and corporate divisions on revenue management and optimization principles. Work closely with Loyalty, CRM, Database, Digital, and other corporate teams to support key initiatives and innovate revenue management. Demonstrates ability to prioritize tasks based on importance, urgency, and deadlines. Intellectually curious and self-motivated. Analytics & Reporting Support analytics team with the preparation of daily, weekly, and monthly reporting. Ability to dive into data to identify trends, need periods, risks, and opportunities to drive total revenue and narrate business conditions. Develop financial models and data-driven analyses to measure net impact and business value of strategic initiatives. Create and monitor managerial and operational revenue forecasts. Drive advance analytics to push the division to the next level of revenue management. Qualifications Required: Bachelor's degree in Business, Marketing, Finance, Hospitality, Engineering, Statistics or similar studies. MBA or other advanced degree preferred. Minimum of 2 years of experience in hotel-casino revenue management or similar role of managing total revenue. Experience in Rainmaker or Duetto as rate management system is required. Experience in LMS required. Advanced Excel knowledge is required. Excellent oral and written communication skills. Creative thinker with strategic vision and attention to details. Preferred But Not Required: Proficiency in Windsurfer, Delphi, Third-party Extranets. Tableau dashboard and SQL script development. Understanding of STR, CoStar, OTA Insights, ExtraNets, and other market tools. Casino experience. Front desk operations management. Work Environment: Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. As part of the employment process, final candidates will be required to complete a background check. These background checks may include, but are not limited to: Criminal Background Check Drug Screen For a listing of all opportunities at Seminole Hard Rock Support Services, please go to .
Join us as a Manager and lead upscale dining experiences & member events in picturesque Blue Bell, PA. This Jobot Job is hosted by: Eric Kee Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $60,000 - $75,000 per year A bit about us: Join our team, nestled in the serene surroundings of Blue Bell, PA. We pride ourselves on offering exceptional dining experiences and outstanding member events within our upscale country club setting. Why join us? Lead the Food and Beverage operations in a prestigious country club environment, managing diverse spaces including the grill, pool, and dining rooms. Opportunity for growth and advancement within our dynamic team, with clear pathways to senior roles as we expand our operations. Join a dedicated team committed to delivering unparalleled service and memorable experiences to our members and guests. Contribute to the success of exclusive member events, including the highly anticipated Memorial Day Weekend holiday party. Enjoy a fulfilling career with a supportive work culture that values your expertise and fosters professional development. Job Details Oversee all aspects of Food and Beverage operations, including inventory management for alcohol and other supplies. Manage the layout and utilization of space throughout the country club, ensuring optimal functionality and guest satisfaction. Assume responsibility for floor management, with a focus on maintaining high standards of service and guest experience in the dining room. Lead the coordination and execution of member events, ensuring seamless organization and exceptional service delivery. Minimum qualifications include 2 years of relevant experience, with preference given to candidates with prior experience in country club settings. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
May 19, 2024
Full time
Join us as a Manager and lead upscale dining experiences & member events in picturesque Blue Bell, PA. This Jobot Job is hosted by: Eric Kee Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $60,000 - $75,000 per year A bit about us: Join our team, nestled in the serene surroundings of Blue Bell, PA. We pride ourselves on offering exceptional dining experiences and outstanding member events within our upscale country club setting. Why join us? Lead the Food and Beverage operations in a prestigious country club environment, managing diverse spaces including the grill, pool, and dining rooms. Opportunity for growth and advancement within our dynamic team, with clear pathways to senior roles as we expand our operations. Join a dedicated team committed to delivering unparalleled service and memorable experiences to our members and guests. Contribute to the success of exclusive member events, including the highly anticipated Memorial Day Weekend holiday party. Enjoy a fulfilling career with a supportive work culture that values your expertise and fosters professional development. Job Details Oversee all aspects of Food and Beverage operations, including inventory management for alcohol and other supplies. Manage the layout and utilization of space throughout the country club, ensuring optimal functionality and guest satisfaction. Assume responsibility for floor management, with a focus on maintaining high standards of service and guest experience in the dining room. Lead the coordination and execution of member events, ensuring seamless organization and exceptional service delivery. Minimum qualifications include 2 years of relevant experience, with preference given to candidates with prior experience in country club settings. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Summary: Responsible for assisting with the day-to-day operations and direct supervision of assigned activities within the Pool department. Oversee overall department including Lifeguards and Pool Attendants and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or team member challenges. Essential Functions and Responsibilities: Assist in the hiring, training, evaluation, development, and disciplining of departmental employees Act as a liaison, as necessary, between line staff and departmental leadership to ensure leadership is aware of any challenges with job performance, staffing levels, and/or job tasks Address any guest concerns by providing guest service recovery Assist with scheduling all pool and ensuring proper coverage and labor costs are within budget. Ordering all necessary supplies and equipment for Pool. Assist with overseeing cabana rental and revenues from rentals. Assist with processing Pool team member payroll daily. Handling all elevated guest complaints, problem payments and food & beverage service issues at the pool outlets. Running various reports, including system closing reports. Overseeing cabana/daybed purchases online and walk-ins Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards Perform other duties as assigned Requirements: Qualifications Proven experience providing high level of guest service Minimum of two years of previous experience in a pool environment preferred. Previous pool operations management experience. Knowledge managing staff, pool operations, budgeting, training, scheduling, and pool safety. Ability to write routine reports and correspondence. Efficient using computers, including but not limited to Word and Excel. Excellent guest service skills At least 21 Years of Age High School Diploma or Equivalent required Ability to effectively communicate in English, both written and verbal Obtain and maintain all work cards as required by the company Verify right to work in the United States Work Cards CPR & First Aid Certification Lifeguard Certification Physical Requirements Regularly push/pull up to 25 lbs. Regularly lift and/or carry up to 25 lbs. at floor, knee, waist, and chest levels Regularly Squat, kneel, reach, bend, twist Regularly sit and work at a desk or computer Regularly standing and walking Ability to communicate using in-person speech, radios, and telephone Ability to hear, understand, and distinguish speech and/or other sound in person Ability to distinguish between shades of color Ability to tools or equipment requiring a high degree of dexterity Work Environment Potential Conditions Indoor Outdoor Smoky Noisy Bright flashing lights Extreme hot & cold temperatures Slippery surfaces Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at . We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here
May 18, 2024
Full time
Summary: Responsible for assisting with the day-to-day operations and direct supervision of assigned activities within the Pool department. Oversee overall department including Lifeguards and Pool Attendants and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or team member challenges. Essential Functions and Responsibilities: Assist in the hiring, training, evaluation, development, and disciplining of departmental employees Act as a liaison, as necessary, between line staff and departmental leadership to ensure leadership is aware of any challenges with job performance, staffing levels, and/or job tasks Address any guest concerns by providing guest service recovery Assist with scheduling all pool and ensuring proper coverage and labor costs are within budget. Ordering all necessary supplies and equipment for Pool. Assist with overseeing cabana rental and revenues from rentals. Assist with processing Pool team member payroll daily. Handling all elevated guest complaints, problem payments and food & beverage service issues at the pool outlets. Running various reports, including system closing reports. Overseeing cabana/daybed purchases online and walk-ins Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards Perform other duties as assigned Requirements: Qualifications Proven experience providing high level of guest service Minimum of two years of previous experience in a pool environment preferred. Previous pool operations management experience. Knowledge managing staff, pool operations, budgeting, training, scheduling, and pool safety. Ability to write routine reports and correspondence. Efficient using computers, including but not limited to Word and Excel. Excellent guest service skills At least 21 Years of Age High School Diploma or Equivalent required Ability to effectively communicate in English, both written and verbal Obtain and maintain all work cards as required by the company Verify right to work in the United States Work Cards CPR & First Aid Certification Lifeguard Certification Physical Requirements Regularly push/pull up to 25 lbs. Regularly lift and/or carry up to 25 lbs. at floor, knee, waist, and chest levels Regularly Squat, kneel, reach, bend, twist Regularly sit and work at a desk or computer Regularly standing and walking Ability to communicate using in-person speech, radios, and telephone Ability to hear, understand, and distinguish speech and/or other sound in person Ability to distinguish between shades of color Ability to tools or equipment requiring a high degree of dexterity Work Environment Potential Conditions Indoor Outdoor Smoky Noisy Bright flashing lights Extreme hot & cold temperatures Slippery surfaces Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at . We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here
Mosaic Gold Crown Group LLC
Stone Mountain, Georgia
Job Description Job Description Description: At Mosaic Gold Crown Group, LLC DBA Burger King, we are dedicated to fostering success within the Burger King family. As an integral part of our team, you'll experience our commitment to excellence through our Mosaic Mission and Values. We believe in building opportunities by investing in brands, people, and systems tailored for the future, recognizing that a better tomorrow requires assembling the right pieces today. Our core values†Ambition, Integrity, Versatility, and Connectivity†drive our efforts to create a thriving and supportive environment. Join us in shaping a brighter future as we work together to achieve greatness! We're looking for a dedicated General Manager to lead our team in achieving sales and profit targets while upholding exceptional customer satisfaction and company values. In this role, you'll oversee all restaurant operations, including staffing, training, and maintaining high standards of quality and cleanliness. With a flexible schedule that includes nights, weekends, and holidays, you'll provide consistent feedback through rotating shifts to evaluate team performance. From enforcing labor laws to ensuring food safety standards, you'll create a safe and positive work environment while driving sales and exceeding company expectations. If you're ready to take on a dynamic leadership position and make a significant impact, apply now to join our team. What is in it for you? Quarterly Bonus Program Developmental Opportunities 401(k) Option with Employer Match after 1 year of employment Accrued Paid Time Off Full Time Hours Requirements: Education and/or Work Experience Requirements: Must be ServSafe certified. Technology Skills including but not limited to: POS back office, MS Word, Excel, Scanning Proficient in the following dimensions of restaurant functions: food planning, preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports. High school diploma or equivalent and demonstrated 1+ years restaurant management operations experience. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with company policies and procedures, including meeting qualitative and/or quantitative productivity standards Must be able to lift and carry up to 40 lbs Regularly required to stand, walk, talk and hear. Frequently required to use hand to finger motions, handle or feel objects, reach with arms and hands Must be able to maintain balance to stand and walk for extended periods of time, up to 10 hours a day in environment with hazards including slippery (wet or icy) floors, sharp equipment, and waist level kitchen hazards including fryers and stove tops Ability to execute frequent repetitive physical motions such as walking, bending, reaching above head, reaching at waist level, reaching below waist, button pushing, for up to 10 hours a day Must be able to work in high stress, high temperature environments for up to 10 hours a day Compensation details: 0 Yearly Salary PI6ac06d0665ff-1019
May 18, 2024
Full time
Job Description Job Description Description: At Mosaic Gold Crown Group, LLC DBA Burger King, we are dedicated to fostering success within the Burger King family. As an integral part of our team, you'll experience our commitment to excellence through our Mosaic Mission and Values. We believe in building opportunities by investing in brands, people, and systems tailored for the future, recognizing that a better tomorrow requires assembling the right pieces today. Our core values†Ambition, Integrity, Versatility, and Connectivity†drive our efforts to create a thriving and supportive environment. Join us in shaping a brighter future as we work together to achieve greatness! We're looking for a dedicated General Manager to lead our team in achieving sales and profit targets while upholding exceptional customer satisfaction and company values. In this role, you'll oversee all restaurant operations, including staffing, training, and maintaining high standards of quality and cleanliness. With a flexible schedule that includes nights, weekends, and holidays, you'll provide consistent feedback through rotating shifts to evaluate team performance. From enforcing labor laws to ensuring food safety standards, you'll create a safe and positive work environment while driving sales and exceeding company expectations. If you're ready to take on a dynamic leadership position and make a significant impact, apply now to join our team. What is in it for you? Quarterly Bonus Program Developmental Opportunities 401(k) Option with Employer Match after 1 year of employment Accrued Paid Time Off Full Time Hours Requirements: Education and/or Work Experience Requirements: Must be ServSafe certified. Technology Skills including but not limited to: POS back office, MS Word, Excel, Scanning Proficient in the following dimensions of restaurant functions: food planning, preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports. High school diploma or equivalent and demonstrated 1+ years restaurant management operations experience. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with company policies and procedures, including meeting qualitative and/or quantitative productivity standards Must be able to lift and carry up to 40 lbs Regularly required to stand, walk, talk and hear. Frequently required to use hand to finger motions, handle or feel objects, reach with arms and hands Must be able to maintain balance to stand and walk for extended periods of time, up to 10 hours a day in environment with hazards including slippery (wet or icy) floors, sharp equipment, and waist level kitchen hazards including fryers and stove tops Ability to execute frequent repetitive physical motions such as walking, bending, reaching above head, reaching at waist level, reaching below waist, button pushing, for up to 10 hours a day Must be able to work in high stress, high temperature environments for up to 10 hours a day Compensation details: 0 Yearly Salary PI6ac06d0665ff-1019
Westlake Hardware, Inc.
Kitty Hawk, North Carolina
Job Title: General Manager, Pool & Spa Department: Store Operations Reports To: District Manager Exemption Status: Exempt (Salaried) Direct Reports: All Spa associates. About Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Service, Passion, Respect, Integrity, Teamwork and Excellence General Summary The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all Westlake policies and procedures. Essential Duties and Responsibilities Customer Service Provide positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Provide a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Westlake's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the "general operations" of the entire store. Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives. Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions. Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Ensure receiving, checking in, stocking of merchandise for the store is being done completely. Responsible for maintenance of back stock levels. Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Provide assistance in the overall general maintenance of Spa department. Ensure forklift operations and receiving is completed in a safe and efficient way. Ensure monthly cycle counts and negative on hand reports are being completed. Provide a clean and orderly sales floor, including end caps and ad goods merchandised. Perform all other duties as assigned. Store Support Operations Responsible for the P & L and other corresponding reports. Assist District Manager with the budget process for sales and expenses. Manage payroll and other controllable expenses. Responsible for the implementation of Store Support programs. Attend trade shows and seminars with company guidance. Hiring and Training of Associates Conduct weekly staff meetings. Ensure effective training and development of all associates. Recruit prospective associates for possible management positions throughout Westlake Ace Hardware. Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all Spa store associates. Actively recruit and promote the advancement of Westlake associates. Leadership Become an integral part of the community in which you live and work through civic organizations and being community minded. Challenge all associates to think of ways to better merchandise product, control expenses and increase sales. Lead by example; be approachable by all associates and customers. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE - Amaze our customers, our associates and our communities by delivering on our helpful promise. PASSION - Showing our love for the work we do, our customers, and our associates. RESPECT - A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. INTEGRITY - An authentic commitment to moral and ethical behavior. TEAMWORK - Together we can achieve extraordinary things. EXCELLENCE- A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Must have previous retail management experience. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Prefer: Pool and Spa background on installation and sales Compensation Details $55K - $60K Equal Opportunity Employer Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
May 17, 2024
Full time
Job Title: General Manager, Pool & Spa Department: Store Operations Reports To: District Manager Exemption Status: Exempt (Salaried) Direct Reports: All Spa associates. About Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Service, Passion, Respect, Integrity, Teamwork and Excellence General Summary The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all Westlake policies and procedures. Essential Duties and Responsibilities Customer Service Provide positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Provide a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Westlake's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the "general operations" of the entire store. Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives. Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions. Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Ensure receiving, checking in, stocking of merchandise for the store is being done completely. Responsible for maintenance of back stock levels. Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Provide assistance in the overall general maintenance of Spa department. Ensure forklift operations and receiving is completed in a safe and efficient way. Ensure monthly cycle counts and negative on hand reports are being completed. Provide a clean and orderly sales floor, including end caps and ad goods merchandised. Perform all other duties as assigned. Store Support Operations Responsible for the P & L and other corresponding reports. Assist District Manager with the budget process for sales and expenses. Manage payroll and other controllable expenses. Responsible for the implementation of Store Support programs. Attend trade shows and seminars with company guidance. Hiring and Training of Associates Conduct weekly staff meetings. Ensure effective training and development of all associates. Recruit prospective associates for possible management positions throughout Westlake Ace Hardware. Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all Spa store associates. Actively recruit and promote the advancement of Westlake associates. Leadership Become an integral part of the community in which you live and work through civic organizations and being community minded. Challenge all associates to think of ways to better merchandise product, control expenses and increase sales. Lead by example; be approachable by all associates and customers. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE - Amaze our customers, our associates and our communities by delivering on our helpful promise. PASSION - Showing our love for the work we do, our customers, and our associates. RESPECT - A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. INTEGRITY - An authentic commitment to moral and ethical behavior. TEAMWORK - Together we can achieve extraordinary things. EXCELLENCE- A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Must have previous retail management experience. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Prefer: Pool and Spa background on installation and sales Compensation Details $55K - $60K Equal Opportunity Employer Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Job Description Job Description Must have PAST Burger King experience. Job Location: Overseeing a fast food restaurant location in the Northeastern Arizona area. Compensation: Roughly $60,000 to $65,000 starting annual salary based on experience plus bonus opportunities. Work Hours: Restaurants are open from 5:30 AM to midnight. Will visit various fast food restaurants in your territory during operational hours. Job Type: Full-Time W-2 position with great benefits (including housing!) Our Benefits/Perks Include: Housing is provided (just pay utilities)! Paid relocation (if needed) Health Insurance (70% employer paid) Dental Insurance Bonus Opportunities Company vehicle provided PTO/paid vacation Educational scholarships A passionate, fun, and positive work environment, with a welcoming and supportive team Beautiful area with outdoor recreation opportunities - near the Grand Canyon, Monument Valley, and more! General Manager Job Summary: We are seeking an experienced General Manager at a top fast-food restaurant chain in America (Burger King). We're seeking an enthusiastic leader dedicated to exceptional customer service and outstanding results. As a quick thinker, problem solver, communicator, and motivator, you'll play a crucial role in managing all aspects of front and back-of-house operations to deliver the ultimate customer experience. General Manager Responsibilities: Achieve store sales and financial objectives by eliminating barriers to success. Schedule daily labor to meet business needs and provide excellent customer service. Execute local marketing and community involvement initiatives to connect with the community. Lead by example, embodying company values and culture. Recruit team members aligned with company values and possessing growth potential. Model effective floor management and optimize labor deployment. Communicate team wins, priorities, and operational changes. Ensure adherence to food safety and security standards. Maintain food service and production levels through strong execution. Address performance issues promptly and respectfully, providing coaching and counseling. Contribute ideas for increased productivity, retention, and improved operations. General Manager Qualifications: 1-2+ years of experience in a general manager role. Must have PRIOR Burger King Expereince Minimum age of twenty-one (21) years. ServSafe qualification or certification upon employment. Must have a valid driver s license in good standing. High School Diploma or GED; college education preferred. Strong understanding of P&L management. Exceptional leadership and communication skills. Availability for flexible hours, weekends, and holidays. Ability to lift 35 lbs safely. We are proud to be an equal-opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
May 17, 2024
Full time
Job Description Job Description Must have PAST Burger King experience. Job Location: Overseeing a fast food restaurant location in the Northeastern Arizona area. Compensation: Roughly $60,000 to $65,000 starting annual salary based on experience plus bonus opportunities. Work Hours: Restaurants are open from 5:30 AM to midnight. Will visit various fast food restaurants in your territory during operational hours. Job Type: Full-Time W-2 position with great benefits (including housing!) Our Benefits/Perks Include: Housing is provided (just pay utilities)! Paid relocation (if needed) Health Insurance (70% employer paid) Dental Insurance Bonus Opportunities Company vehicle provided PTO/paid vacation Educational scholarships A passionate, fun, and positive work environment, with a welcoming and supportive team Beautiful area with outdoor recreation opportunities - near the Grand Canyon, Monument Valley, and more! General Manager Job Summary: We are seeking an experienced General Manager at a top fast-food restaurant chain in America (Burger King). We're seeking an enthusiastic leader dedicated to exceptional customer service and outstanding results. As a quick thinker, problem solver, communicator, and motivator, you'll play a crucial role in managing all aspects of front and back-of-house operations to deliver the ultimate customer experience. General Manager Responsibilities: Achieve store sales and financial objectives by eliminating barriers to success. Schedule daily labor to meet business needs and provide excellent customer service. Execute local marketing and community involvement initiatives to connect with the community. Lead by example, embodying company values and culture. Recruit team members aligned with company values and possessing growth potential. Model effective floor management and optimize labor deployment. Communicate team wins, priorities, and operational changes. Ensure adherence to food safety and security standards. Maintain food service and production levels through strong execution. Address performance issues promptly and respectfully, providing coaching and counseling. Contribute ideas for increased productivity, retention, and improved operations. General Manager Qualifications: 1-2+ years of experience in a general manager role. Must have PRIOR Burger King Expereince Minimum age of twenty-one (21) years. ServSafe qualification or certification upon employment. Must have a valid driver s license in good standing. High School Diploma or GED; college education preferred. Strong understanding of P&L management. Exceptional leadership and communication skills. Availability for flexible hours, weekends, and holidays. Ability to lift 35 lbs safely. We are proud to be an equal-opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Description Job Description Must have PAST Burger King experience. Job Location: Overseeing a fast food restaurant location in the Northeastern Arizona area. Compensation: Roughly $60,000 to $65,000 starting annual salary based on experience plus bonus opportunities. Work Hours: Restaurants are open from 5:30 AM to midnight. Will visit various fast food restaurants in your territory during operational hours. Job Type: Full-Time W-2 position with great benefits (including housing!) Our Benefits/Perks Include: Housing is provided (just pay utilities)! Paid relocation (if needed) Health Insurance (70% employer paid) Dental Insurance Bonus Opportunities Company vehicle provided PTO/paid vacation Educational scholarships A passionate, fun, and positive work environment, with a welcoming and supportive team Beautiful area with outdoor recreation opportunities - near the Grand Canyon, Monument Valley, and more! General Manager Job Summary: We are seeking an experienced General Manager at a top fast-food restaurant chain in America (Burger King). We're seeking an enthusiastic leader dedicated to exceptional customer service and outstanding results. As a quick thinker, problem solver, communicator, and motivator, you'll play a crucial role in managing all aspects of front and back-of-house operations to deliver the ultimate customer experience. General Manager Responsibilities: Achieve store sales and financial objectives by eliminating barriers to success. Schedule daily labor to meet business needs and provide excellent customer service. Execute local marketing and community involvement initiatives to connect with the community. Lead by example, embodying company values and culture. Recruit team members aligned with company values and possessing growth potential. Model effective floor management and optimize labor deployment. Communicate team wins, priorities, and operational changes. Ensure adherence to food safety and security standards. Maintain food service and production levels through strong execution. Address performance issues promptly and respectfully, providing coaching and counseling. Contribute ideas for increased productivity, retention, and improved operations. General Manager Qualifications: 1-2+ years of experience in a general manager role. Must have PRIOR Burger King Expereince Minimum age of twenty-one (21) years. ServSafe qualification or certification upon employment. Must have a valid driver s license in good standing. High School Diploma or GED; college education preferred. Strong understanding of P&L management. Exceptional leadership and communication skills. Availability for flexible hours, weekends, and holidays. Ability to lift 35 lbs safely. We are proud to be an equal-opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
May 17, 2024
Full time
Job Description Job Description Must have PAST Burger King experience. Job Location: Overseeing a fast food restaurant location in the Northeastern Arizona area. Compensation: Roughly $60,000 to $65,000 starting annual salary based on experience plus bonus opportunities. Work Hours: Restaurants are open from 5:30 AM to midnight. Will visit various fast food restaurants in your territory during operational hours. Job Type: Full-Time W-2 position with great benefits (including housing!) Our Benefits/Perks Include: Housing is provided (just pay utilities)! Paid relocation (if needed) Health Insurance (70% employer paid) Dental Insurance Bonus Opportunities Company vehicle provided PTO/paid vacation Educational scholarships A passionate, fun, and positive work environment, with a welcoming and supportive team Beautiful area with outdoor recreation opportunities - near the Grand Canyon, Monument Valley, and more! General Manager Job Summary: We are seeking an experienced General Manager at a top fast-food restaurant chain in America (Burger King). We're seeking an enthusiastic leader dedicated to exceptional customer service and outstanding results. As a quick thinker, problem solver, communicator, and motivator, you'll play a crucial role in managing all aspects of front and back-of-house operations to deliver the ultimate customer experience. General Manager Responsibilities: Achieve store sales and financial objectives by eliminating barriers to success. Schedule daily labor to meet business needs and provide excellent customer service. Execute local marketing and community involvement initiatives to connect with the community. Lead by example, embodying company values and culture. Recruit team members aligned with company values and possessing growth potential. Model effective floor management and optimize labor deployment. Communicate team wins, priorities, and operational changes. Ensure adherence to food safety and security standards. Maintain food service and production levels through strong execution. Address performance issues promptly and respectfully, providing coaching and counseling. Contribute ideas for increased productivity, retention, and improved operations. General Manager Qualifications: 1-2+ years of experience in a general manager role. Must have PRIOR Burger King Expereince Minimum age of twenty-one (21) years. ServSafe qualification or certification upon employment. Must have a valid driver s license in good standing. High School Diploma or GED; college education preferred. Strong understanding of P&L management. Exceptional leadership and communication skills. Availability for flexible hours, weekends, and holidays. Ability to lift 35 lbs safely. We are proud to be an equal-opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Description Job Description Must have PAST Burger King experience. Job Location: Overseeing a fast food restaurant location in the Northeastern Arizona area. Compensation: Roughly $60,000 to $65,000 starting annual salary based on experience plus bonus opportunities. Work Hours: Restaurants are open from 5:30 AM to midnight. Will visit various fast food restaurants in your territory during operational hours. Job Type: Full-Time W-2 position with great benefits (including housing!) Our Benefits/Perks Include: Housing is provided (just pay utilities)! Paid relocation (if needed) Health Insurance (70% employer paid) Dental Insurance Bonus Opportunities Company vehicle provided PTO/paid vacation Educational scholarships A passionate, fun, and positive work environment, with a welcoming and supportive team Beautiful area with outdoor recreation opportunities - near the Grand Canyon, Monument Valley, and more! General Manager Job Summary: We are seeking an experienced General Manager at a top fast-food restaurant chain in America (Burger King). We're seeking an enthusiastic leader dedicated to exceptional customer service and outstanding results. As a quick thinker, problem solver, communicator, and motivator, you'll play a crucial role in managing all aspects of front and back-of-house operations to deliver the ultimate customer experience. General Manager Responsibilities: Achieve store sales and financial objectives by eliminating barriers to success. Schedule daily labor to meet business needs and provide excellent customer service. Execute local marketing and community involvement initiatives to connect with the community. Lead by example, embodying company values and culture. Recruit team members aligned with company values and possessing growth potential. Model effective floor management and optimize labor deployment. Communicate team wins, priorities, and operational changes. Ensure adherence to food safety and security standards. Maintain food service and production levels through strong execution. Address performance issues promptly and respectfully, providing coaching and counseling. Contribute ideas for increased productivity, retention, and improved operations. General Manager Qualifications: 1-2+ years of experience in a general manager role. Must have PRIOR Burger King Expereince Minimum age of twenty-one (21) years. ServSafe qualification or certification upon employment. Must have a valid driver s license in good standing. High School Diploma or GED; college education preferred. Strong understanding of P&L management. Exceptional leadership and communication skills. Availability for flexible hours, weekends, and holidays. Ability to lift 35 lbs safely. We are proud to be an equal-opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
May 17, 2024
Full time
Job Description Job Description Must have PAST Burger King experience. Job Location: Overseeing a fast food restaurant location in the Northeastern Arizona area. Compensation: Roughly $60,000 to $65,000 starting annual salary based on experience plus bonus opportunities. Work Hours: Restaurants are open from 5:30 AM to midnight. Will visit various fast food restaurants in your territory during operational hours. Job Type: Full-Time W-2 position with great benefits (including housing!) Our Benefits/Perks Include: Housing is provided (just pay utilities)! Paid relocation (if needed) Health Insurance (70% employer paid) Dental Insurance Bonus Opportunities Company vehicle provided PTO/paid vacation Educational scholarships A passionate, fun, and positive work environment, with a welcoming and supportive team Beautiful area with outdoor recreation opportunities - near the Grand Canyon, Monument Valley, and more! General Manager Job Summary: We are seeking an experienced General Manager at a top fast-food restaurant chain in America (Burger King). We're seeking an enthusiastic leader dedicated to exceptional customer service and outstanding results. As a quick thinker, problem solver, communicator, and motivator, you'll play a crucial role in managing all aspects of front and back-of-house operations to deliver the ultimate customer experience. General Manager Responsibilities: Achieve store sales and financial objectives by eliminating barriers to success. Schedule daily labor to meet business needs and provide excellent customer service. Execute local marketing and community involvement initiatives to connect with the community. Lead by example, embodying company values and culture. Recruit team members aligned with company values and possessing growth potential. Model effective floor management and optimize labor deployment. Communicate team wins, priorities, and operational changes. Ensure adherence to food safety and security standards. Maintain food service and production levels through strong execution. Address performance issues promptly and respectfully, providing coaching and counseling. Contribute ideas for increased productivity, retention, and improved operations. General Manager Qualifications: 1-2+ years of experience in a general manager role. Must have PRIOR Burger King Expereince Minimum age of twenty-one (21) years. ServSafe qualification or certification upon employment. Must have a valid driver s license in good standing. High School Diploma or GED; college education preferred. Strong understanding of P&L management. Exceptional leadership and communication skills. Availability for flexible hours, weekends, and holidays. Ability to lift 35 lbs safely. We are proud to be an equal-opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Description Job Description Must have PAST Burger King experience. Job Location: Overseeing a fast food restaurant location in the Northeastern Arizona area. Compensation: Roughly $60,000 to $65,000 starting annual salary based on experience plus bonus opportunities. Work Hours: Restaurants are open from 5:30 AM to midnight. Will visit various fast food restaurants in your territory during operational hours. Job Type: Full-Time W-2 position with great benefits (including housing!) Our Benefits/Perks Include: Housing is provided (just pay utilities)! Paid relocation (if needed) Health Insurance (70% employer paid) Dental Insurance Bonus Opportunities Company vehicle provided PTO/paid vacation Educational scholarships A passionate, fun, and positive work environment, with a welcoming and supportive team Beautiful area with outdoor recreation opportunities - near the Grand Canyon, Monument Valley, and more! General Manager Job Summary: We are seeking an experienced General Manager at a top fast-food restaurant chain in America (Burger King). We're seeking an enthusiastic leader dedicated to exceptional customer service and outstanding results. As a quick thinker, problem solver, communicator, and motivator, you'll play a crucial role in managing all aspects of front and back-of-house operations to deliver the ultimate customer experience. General Manager Responsibilities: Achieve store sales and financial objectives by eliminating barriers to success. Schedule daily labor to meet business needs and provide excellent customer service. Execute local marketing and community involvement initiatives to connect with the community. Lead by example, embodying company values and culture. Recruit team members aligned with company values and possessing growth potential. Model effective floor management and optimize labor deployment. Communicate team wins, priorities, and operational changes. Ensure adherence to food safety and security standards. Maintain food service and production levels through strong execution. Address performance issues promptly and respectfully, providing coaching and counseling. Contribute ideas for increased productivity, retention, and improved operations. General Manager Qualifications: 1-2+ years of experience in a general manager role. Must have PRIOR Burger King Expereince Minimum age of twenty-one (21) years. ServSafe qualification or certification upon employment. Must have a valid driver s license in good standing. High School Diploma or GED; college education preferred. Strong understanding of P&L management. Exceptional leadership and communication skills. Availability for flexible hours, weekends, and holidays. Ability to lift 35 lbs safely. We are proud to be an equal-opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
May 17, 2024
Full time
Job Description Job Description Must have PAST Burger King experience. Job Location: Overseeing a fast food restaurant location in the Northeastern Arizona area. Compensation: Roughly $60,000 to $65,000 starting annual salary based on experience plus bonus opportunities. Work Hours: Restaurants are open from 5:30 AM to midnight. Will visit various fast food restaurants in your territory during operational hours. Job Type: Full-Time W-2 position with great benefits (including housing!) Our Benefits/Perks Include: Housing is provided (just pay utilities)! Paid relocation (if needed) Health Insurance (70% employer paid) Dental Insurance Bonus Opportunities Company vehicle provided PTO/paid vacation Educational scholarships A passionate, fun, and positive work environment, with a welcoming and supportive team Beautiful area with outdoor recreation opportunities - near the Grand Canyon, Monument Valley, and more! General Manager Job Summary: We are seeking an experienced General Manager at a top fast-food restaurant chain in America (Burger King). We're seeking an enthusiastic leader dedicated to exceptional customer service and outstanding results. As a quick thinker, problem solver, communicator, and motivator, you'll play a crucial role in managing all aspects of front and back-of-house operations to deliver the ultimate customer experience. General Manager Responsibilities: Achieve store sales and financial objectives by eliminating barriers to success. Schedule daily labor to meet business needs and provide excellent customer service. Execute local marketing and community involvement initiatives to connect with the community. Lead by example, embodying company values and culture. Recruit team members aligned with company values and possessing growth potential. Model effective floor management and optimize labor deployment. Communicate team wins, priorities, and operational changes. Ensure adherence to food safety and security standards. Maintain food service and production levels through strong execution. Address performance issues promptly and respectfully, providing coaching and counseling. Contribute ideas for increased productivity, retention, and improved operations. General Manager Qualifications: 1-2+ years of experience in a general manager role. Must have PRIOR Burger King Expereince Minimum age of twenty-one (21) years. ServSafe qualification or certification upon employment. Must have a valid driver s license in good standing. High School Diploma or GED; college education preferred. Strong understanding of P&L management. Exceptional leadership and communication skills. Availability for flexible hours, weekends, and holidays. Ability to lift 35 lbs safely. We are proud to be an equal-opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Description Job Description Description: Qualifications Minimum 3 years high volume, full-service restaurant experience Results driven Self-motivated Able to motivate and inspire others Excellent communication skills and team building capability Strong organizational skills and attention to detail Creative problem-solving ability Restaurant management: 1 year (Required) Requirements: Responsibilities Driving sales and guest satisfaction The FOH-SEM assists the General Manager in coordinating day-to-day business operations and sales functions of the restaurant This position is responsible for thorough planning, delegation, coordination of staffing, organization, decision making, and executing plans to achieve desirable sales and profit results Creating a fun and safe work environment Works as directed by the General manager, in conjunction with the management team to: Support and maintain their team through coaching and mentoring for staff growth and development across all positions Maintain high standards and organized and effective systems for interviewing, staffing, hiring and training Hold staff accountable for performance and productivity while maintaining a positive and pleasant work environment Lead by example in all aspects of service and hospitality both on the floor and behind closed doors Maintain high production, productivity, quality and service standards Organize and supervise successful shifts ensuring proper staffing and execution Deliver superior food and beverage service for maximum guest satisfaction Uphold existing policies, and high standards, working to make adjustments when and where needed; offer suggestions for improvement Order supplies with fiscal responsibility in mind; maintain costs as specified in the budget Execute responsible cash handling policies and procedures, holding staff accountable for the same Implement and follow all pertinent legal and regulatory requirements as they pertain to the health and safety of our staff and guests PI06b6b004fac1-4782
May 16, 2024
Full time
Job Description Job Description Description: Qualifications Minimum 3 years high volume, full-service restaurant experience Results driven Self-motivated Able to motivate and inspire others Excellent communication skills and team building capability Strong organizational skills and attention to detail Creative problem-solving ability Restaurant management: 1 year (Required) Requirements: Responsibilities Driving sales and guest satisfaction The FOH-SEM assists the General Manager in coordinating day-to-day business operations and sales functions of the restaurant This position is responsible for thorough planning, delegation, coordination of staffing, organization, decision making, and executing plans to achieve desirable sales and profit results Creating a fun and safe work environment Works as directed by the General manager, in conjunction with the management team to: Support and maintain their team through coaching and mentoring for staff growth and development across all positions Maintain high standards and organized and effective systems for interviewing, staffing, hiring and training Hold staff accountable for performance and productivity while maintaining a positive and pleasant work environment Lead by example in all aspects of service and hospitality both on the floor and behind closed doors Maintain high production, productivity, quality and service standards Organize and supervise successful shifts ensuring proper staffing and execution Deliver superior food and beverage service for maximum guest satisfaction Uphold existing policies, and high standards, working to make adjustments when and where needed; offer suggestions for improvement Order supplies with fiscal responsibility in mind; maintain costs as specified in the budget Execute responsible cash handling policies and procedures, holding staff accountable for the same Implement and follow all pertinent legal and regulatory requirements as they pertain to the health and safety of our staff and guests PI06b6b004fac1-4782
Description: At Mosaic Gold Crown Group, LLC DBA Burger King, we are dedicated to fostering success within the Burger King family. As an integral part of our team, you'll experience our commitment to excellence through our Mosaic Mission and Values. We believe in building opportunities by investing in brands, people, and systems tailored for the future, recognizing that a better tomorrow requires assembling the right pieces today. Our core valuesâ€"Ambition, Integrity, Versatility, and Connectivityâ€"drive our efforts to create a thriving and supportive environment. Join us in shaping a brighter future as we work together to achieve greatness! We're looking for a dedicated General Manager to lead our team in achieving sales and profit targets while upholding exceptional customer satisfaction and company values. In this role, you'll oversee all restaurant operations, including staffing, training, and maintaining high standards of quality and cleanliness. With a flexible schedule that includes nights, weekends, and holidays, you'll provide consistent feedback through rotating shifts to evaluate team performance. From enforcing labor laws to ensuring food safety standards, you'll create a safe and positive work environment while driving sales and exceeding company expectations. If you're ready to take on a dynamic leadership position and make a significant impact, apply now to join our team. What is in it for you? Quarterly Bonus Program Developmental Opportunities 401(k) Option with Employer Match after 1 year of employment Accrued Paid Time Off Full Time Hours Requirements: Education and/or Work Experience Requirements: Must be ServSafe certified. Technology Skills including but not limited to: POS back office, MS Word, Excel, Scanning Proficient in the following dimensions of restaurant functions: food planning, preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports. High school diploma or equivalent and demonstrated 1+ years restaurant management operations experience. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with company policies and procedures, including meeting qualitative and/or quantitative productivity standards Must be able to lift and carry up to 40 lbs Regularly required to stand, walk, talk and hear. Frequently required to use hand to finger motions, handle or feel objects, reach with arms and hands Must be able to maintain balance to stand and walk for extended periods of time, up to 10 hours a day in environment with hazards including slippery (wet or icy) floors, sharp equipment, and waist level kitchen hazards including fryers and stove tops Ability to execute frequent repetitive physical motions such as walking, bending, reaching above head, reaching at waist level, reaching below waist, button pushing, for up to 10 hours a day Must be able to work in high stress, high temperature environments for up to 10 hours a day Compensation details: 0 Yearly Salary PI39e30a64894c-1019
May 16, 2024
Full time
Description: At Mosaic Gold Crown Group, LLC DBA Burger King, we are dedicated to fostering success within the Burger King family. As an integral part of our team, you'll experience our commitment to excellence through our Mosaic Mission and Values. We believe in building opportunities by investing in brands, people, and systems tailored for the future, recognizing that a better tomorrow requires assembling the right pieces today. Our core valuesâ€"Ambition, Integrity, Versatility, and Connectivityâ€"drive our efforts to create a thriving and supportive environment. Join us in shaping a brighter future as we work together to achieve greatness! We're looking for a dedicated General Manager to lead our team in achieving sales and profit targets while upholding exceptional customer satisfaction and company values. In this role, you'll oversee all restaurant operations, including staffing, training, and maintaining high standards of quality and cleanliness. With a flexible schedule that includes nights, weekends, and holidays, you'll provide consistent feedback through rotating shifts to evaluate team performance. From enforcing labor laws to ensuring food safety standards, you'll create a safe and positive work environment while driving sales and exceeding company expectations. If you're ready to take on a dynamic leadership position and make a significant impact, apply now to join our team. What is in it for you? Quarterly Bonus Program Developmental Opportunities 401(k) Option with Employer Match after 1 year of employment Accrued Paid Time Off Full Time Hours Requirements: Education and/or Work Experience Requirements: Must be ServSafe certified. Technology Skills including but not limited to: POS back office, MS Word, Excel, Scanning Proficient in the following dimensions of restaurant functions: food planning, preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports. High school diploma or equivalent and demonstrated 1+ years restaurant management operations experience. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with company policies and procedures, including meeting qualitative and/or quantitative productivity standards Must be able to lift and carry up to 40 lbs Regularly required to stand, walk, talk and hear. Frequently required to use hand to finger motions, handle or feel objects, reach with arms and hands Must be able to maintain balance to stand and walk for extended periods of time, up to 10 hours a day in environment with hazards including slippery (wet or icy) floors, sharp equipment, and waist level kitchen hazards including fryers and stove tops Ability to execute frequent repetitive physical motions such as walking, bending, reaching above head, reaching at waist level, reaching below waist, button pushing, for up to 10 hours a day Must be able to work in high stress, high temperature environments for up to 10 hours a day Compensation details: 0 Yearly Salary PI39e30a64894c-1019
This hands-on, energetic individual will assist the Director of Outlets in providing leadership and direction by overseeing, developing and directing managers and associates in our food & beverage outlets. Will interact/coordinate with all divisions of the resort and will recommend best practices and solutions to ensure effectiveness and consistency in guest service and quality. This leadership position is responsible for the smooth functioning of service for our outlets in an upscale resort setting. Oversees a team of skilled servers and bartenders, leading associates in providing the highest standards of service to our guests. Encourages staff growth and development. Works cohesively with food and beverage managers and chefs to ensure a seamless guest experience. Competent communicator who resources other hotel managers to ascertain guests needs based on the general resort business which may change on a daily basis. Possesses a distinctive creative ability to ensure competitive positioning in the marketplace. Upholds financial obligations of the department. Professional presentation skills to represent and to promote food and beverage program quality to our guests. Works effectively in a quality assurance environment that embraces input to formulate the positioning, systems development and standards of the restaurant. Exhibits a passion for excellence. Leads by example and acts as a role model for others, and will at all times exhibit the highest levels of professionalism in all management practices and be a resource for the improvement of the guest experience and future growth and development of the resort. Ideal candidates will have prior management experience of at least 3-5 years; exceptional organization, service skills, financial acumen, proven leadership traits and a desire to be part of a quality driven team. Experience in a luxury resort is preferred. Essential: A minimum of two years of F&B management experience, preferably in fine dining with a five diamond resort property. Proven supervisory skills and the ability to provide leadership Flexibility, team camaraderie and proven ability to productively interface with internal operating departments and hotel staff Thorough knowledge of food and beverage point of sales systems Experience in effective resolution of difficult guest situations Problem-solving skills to professionally address both internal and external issues and to appropriately interact with co-workers and supervisors Excellent communication skills, both verbal and written, to successfully interact with hotel guests and staff. Strong attention to detail. Computer literacy, including Word and Excel. Solid analytical skills that demonstrate knowledge and understanding of financial responsibilities. Administration skills to include: Organized implementation of business Associate interviewing/hiring Department orientation Training, coaching, and counseling staff for maximum productivity and development • Regulating schedules, directing work, and conducting performance evaluations Desirable: Knowledge of liquor laws and regulations, health department regulations, and TIPS certification. Introductory Level from The Court of Master Sommeliers College degree, preferable in hotel and restaurant management Skils: Excellent interpersonal skills Ability to communicate in English with guest/visitors, vendors, media/publication contacts, community contacts, industry contacts, management and co-workers to their understanding. Ability to perform basic mathematical computations. Excellent verbal and writing skills. Knowledge of restaurant point-of-sale systems. Ability to work productively with other resort departments. Ability to work without constant, direct supervision. Ability to remain calm and courteous in demanding and difficult customer situations. Ability to work evenings, weekends and holidays. Fulfill the responsibilities of the restaurant MOD duties, when necessary Ability to motivate staff and maintain a cohesive team. JOB FUNCTIONS : Provide direction, support and communication to outlet managers and associates as needed to ensure complete guest satisfaction and attention to detail. Delegate responsibilities to FOH associates and track their progress. Establish service standards and ensure compliance in outlets through walk-through observations. Will observe daily conditions of all physical facilities and equipment in the outlets; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment. Meet with outlet managers to ensure compliance to service standards, policies and procedures. Handle human resources concerns including coaching, counseling, and disciplining associates Handle guest concerns and recognize and address potentially intoxicated, disruptive, or undesirable guests. Assist in creating schedules to ensure proper coverage for hotel occupancy levels Financial management - review daily revenue and labor reports to stay within budgeted and forecasted goals Handle special projects as assigned. Participate in promotional events and keep current on trends in the food and beverage industry. Ensure that all POS systems, inventory systems, wine lists and any other information pertinent to the selling of beverage remain accurate and up to date and are understood & adhered to by the team Be an active part of daily pre-shift meetings to keep staff abreast of anticipated business levels, new policies and procedures, ongoing training items, menu descriptions, and to foster a positive work environment. Actively participate in the cycle of service in order to promote, educate and sell to guests. Organize and complete (when needed) the administrative flow of beverage throughout the restaurant (including but not limited to: updating menu and line up notes, creation of floor plans, employee check in, employee check outs, beverage stocking and other side work) Maintain positive working relationship with kitchen leaders and line staff throughout service periods Ensure excellent service & hospitality is provided for all guests, community, vendors and investors Understand all food and beverage items offered, including ingredients, methods of preparation and proper service. Perform other tasks or projects as assigned by the Director of Outlets The salary range for this position is $78,000 to $80,000. This is the pay range for this position that the employer reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience, type and of size of prior property experience, location, and education. Other details Pay Type Salary Min Hiring Rate $78,000.00 Max Hiring Rate $80,000.00 Apply Now
May 16, 2024
Full time
This hands-on, energetic individual will assist the Director of Outlets in providing leadership and direction by overseeing, developing and directing managers and associates in our food & beverage outlets. Will interact/coordinate with all divisions of the resort and will recommend best practices and solutions to ensure effectiveness and consistency in guest service and quality. This leadership position is responsible for the smooth functioning of service for our outlets in an upscale resort setting. Oversees a team of skilled servers and bartenders, leading associates in providing the highest standards of service to our guests. Encourages staff growth and development. Works cohesively with food and beverage managers and chefs to ensure a seamless guest experience. Competent communicator who resources other hotel managers to ascertain guests needs based on the general resort business which may change on a daily basis. Possesses a distinctive creative ability to ensure competitive positioning in the marketplace. Upholds financial obligations of the department. Professional presentation skills to represent and to promote food and beverage program quality to our guests. Works effectively in a quality assurance environment that embraces input to formulate the positioning, systems development and standards of the restaurant. Exhibits a passion for excellence. Leads by example and acts as a role model for others, and will at all times exhibit the highest levels of professionalism in all management practices and be a resource for the improvement of the guest experience and future growth and development of the resort. Ideal candidates will have prior management experience of at least 3-5 years; exceptional organization, service skills, financial acumen, proven leadership traits and a desire to be part of a quality driven team. Experience in a luxury resort is preferred. Essential: A minimum of two years of F&B management experience, preferably in fine dining with a five diamond resort property. Proven supervisory skills and the ability to provide leadership Flexibility, team camaraderie and proven ability to productively interface with internal operating departments and hotel staff Thorough knowledge of food and beverage point of sales systems Experience in effective resolution of difficult guest situations Problem-solving skills to professionally address both internal and external issues and to appropriately interact with co-workers and supervisors Excellent communication skills, both verbal and written, to successfully interact with hotel guests and staff. Strong attention to detail. Computer literacy, including Word and Excel. Solid analytical skills that demonstrate knowledge and understanding of financial responsibilities. Administration skills to include: Organized implementation of business Associate interviewing/hiring Department orientation Training, coaching, and counseling staff for maximum productivity and development • Regulating schedules, directing work, and conducting performance evaluations Desirable: Knowledge of liquor laws and regulations, health department regulations, and TIPS certification. Introductory Level from The Court of Master Sommeliers College degree, preferable in hotel and restaurant management Skils: Excellent interpersonal skills Ability to communicate in English with guest/visitors, vendors, media/publication contacts, community contacts, industry contacts, management and co-workers to their understanding. Ability to perform basic mathematical computations. Excellent verbal and writing skills. Knowledge of restaurant point-of-sale systems. Ability to work productively with other resort departments. Ability to work without constant, direct supervision. Ability to remain calm and courteous in demanding and difficult customer situations. Ability to work evenings, weekends and holidays. Fulfill the responsibilities of the restaurant MOD duties, when necessary Ability to motivate staff and maintain a cohesive team. JOB FUNCTIONS : Provide direction, support and communication to outlet managers and associates as needed to ensure complete guest satisfaction and attention to detail. Delegate responsibilities to FOH associates and track their progress. Establish service standards and ensure compliance in outlets through walk-through observations. Will observe daily conditions of all physical facilities and equipment in the outlets; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment. Meet with outlet managers to ensure compliance to service standards, policies and procedures. Handle human resources concerns including coaching, counseling, and disciplining associates Handle guest concerns and recognize and address potentially intoxicated, disruptive, or undesirable guests. Assist in creating schedules to ensure proper coverage for hotel occupancy levels Financial management - review daily revenue and labor reports to stay within budgeted and forecasted goals Handle special projects as assigned. Participate in promotional events and keep current on trends in the food and beverage industry. Ensure that all POS systems, inventory systems, wine lists and any other information pertinent to the selling of beverage remain accurate and up to date and are understood & adhered to by the team Be an active part of daily pre-shift meetings to keep staff abreast of anticipated business levels, new policies and procedures, ongoing training items, menu descriptions, and to foster a positive work environment. Actively participate in the cycle of service in order to promote, educate and sell to guests. Organize and complete (when needed) the administrative flow of beverage throughout the restaurant (including but not limited to: updating menu and line up notes, creation of floor plans, employee check in, employee check outs, beverage stocking and other side work) Maintain positive working relationship with kitchen leaders and line staff throughout service periods Ensure excellent service & hospitality is provided for all guests, community, vendors and investors Understand all food and beverage items offered, including ingredients, methods of preparation and proper service. Perform other tasks or projects as assigned by the Director of Outlets The salary range for this position is $78,000 to $80,000. This is the pay range for this position that the employer reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience, type and of size of prior property experience, location, and education. Other details Pay Type Salary Min Hiring Rate $78,000.00 Max Hiring Rate $80,000.00 Apply Now
Position Title: Slot Shift Supervisor Reports To: Slot Manager Supervises: Slot Floor Attendants Summary of Position Responsible for the day-to-day operation and conduct of entire slot machine floor for an assigned shift and monitors the performance of Slot Floor Attendants working during the assigned shift. The Slot Shift Supervisor resolves Slot Machine Department conflicts that may arise on their shift. Ensures all customers are attended to promptly and courteously by all slot department team members. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Prepare and completes attendance reports; Monitors staff performance, ensuring adherence to all casino policies and procedures and the Internal Control System; Prepares weekly schedules for Slot Floor Attendants, assigning them specific work areas on the slot floor; Trains and evaluates all Slot Department Floor attendants; Maintains constant awareness of floor activity, protects the Slot Department bankroll, the playing public, and casino integrity; Acts as a host, explaining slot machine details to team members and customers as necessary; Maintains an imprested bank to make change for quests on casino floor; Assists in the development and implementation of Slot Department policies and procedures; Assures proper completion of currency transaction reporting paperwork, as required by federal regulation (Title 31) for the Slot Department; Settles customer disputes on the slot floor area or refers them to the Lead Supervisor or Slot Manager; Supervises temporary and permanent removal of funds from slot machines; Performs, supervises, or verifies slot machine transactions when necessary; Reports technical problems to Slot Technicians so they can be repaired quickly; Adheres to all regulatory, resort, departmental, casino policies and procedures, and to the casino Internal Control Structure; Other duties may be assigned; Must be able to obtain and maintain a gaming license. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High school diploma or general education diploma (GED) or six months to one year related experience and/or training; or equivalent combination of education and experience may be substituted. Supervisory experience preferred. Mescalero Apache Tribal preference; bicultural experience preferred. Must have excellent computer skills working with Microsoft Word and Excel and Power Point and ability to make efficient use of Microsoft Outlook and Internet Explorer. Must possess strong organizational skills and excellent oral/written communication skills. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments. Approvals: Date: Team Member Signature
May 16, 2024
Full time
Position Title: Slot Shift Supervisor Reports To: Slot Manager Supervises: Slot Floor Attendants Summary of Position Responsible for the day-to-day operation and conduct of entire slot machine floor for an assigned shift and monitors the performance of Slot Floor Attendants working during the assigned shift. The Slot Shift Supervisor resolves Slot Machine Department conflicts that may arise on their shift. Ensures all customers are attended to promptly and courteously by all slot department team members. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Prepare and completes attendance reports; Monitors staff performance, ensuring adherence to all casino policies and procedures and the Internal Control System; Prepares weekly schedules for Slot Floor Attendants, assigning them specific work areas on the slot floor; Trains and evaluates all Slot Department Floor attendants; Maintains constant awareness of floor activity, protects the Slot Department bankroll, the playing public, and casino integrity; Acts as a host, explaining slot machine details to team members and customers as necessary; Maintains an imprested bank to make change for quests on casino floor; Assists in the development and implementation of Slot Department policies and procedures; Assures proper completion of currency transaction reporting paperwork, as required by federal regulation (Title 31) for the Slot Department; Settles customer disputes on the slot floor area or refers them to the Lead Supervisor or Slot Manager; Supervises temporary and permanent removal of funds from slot machines; Performs, supervises, or verifies slot machine transactions when necessary; Reports technical problems to Slot Technicians so they can be repaired quickly; Adheres to all regulatory, resort, departmental, casino policies and procedures, and to the casino Internal Control Structure; Other duties may be assigned; Must be able to obtain and maintain a gaming license. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High school diploma or general education diploma (GED) or six months to one year related experience and/or training; or equivalent combination of education and experience may be substituted. Supervisory experience preferred. Mescalero Apache Tribal preference; bicultural experience preferred. Must have excellent computer skills working with Microsoft Word and Excel and Power Point and ability to make efficient use of Microsoft Outlook and Internet Explorer. Must possess strong organizational skills and excellent oral/written communication skills. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments. Approvals: Date: Team Member Signature
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES • Monitors controls designed to assure full compliance with state, federal, and tribal regulatory requirements. • Maintain a continuous inspection of cards and Gaming equipment while ensuring the security of the assigned Table Games at all times. • Shall assist in monitoring the payouts and procedures on the table games to ensure the integrity of the games while on duty. • Shall ensure that organizational and regulatory policies and procedures are understood and adhered to. • Shall handle customer and employee disputes that may arise and settle disputes in a manner that expresses excellent customer service as well as ensuring that the best interest of the operation is considered at all times. • Ensure accuracy for assigned tables in monetary transactions and accounting. • Shall be responsible for the accountability of chips and player ratings for each designated section by maintaining proper records. • Shall make table fills/credits as needed. • Shall monitor cash and chip transactions between dealers and patrons. • Shall monitor any and all unusual activity between dealers and patrons for possible collusion and relay all such information, to direct, Manager in a timely manner. • Shall communicate all suspicious play of all patrons who are participating in defrauding DCR in a timely manner. • Shall assist the Pit Manager in identifying patrons who are causing a disturbance in the operation of assigned games. • Evaluate employee performance and provide feedback. • Monitor employee performance and make recommendations to Pit Manager in order to assist the Table Games Department with recruitment, hiring, training, recognition, coaching, discipline, terminations and other personnel related issues. • Utilize effective communication tools to ensure that consistent, accurate and timely information is passed along to incoming and outgoing Supervisors. • Ensure that the Table Games Department presents a professional and clean environment for both employees and guests. • Communicate regularly with employees and keep them informed on all casino events and activities. • Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with all team members. • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. • Attends all necessary training meetings as warranted. • Assist in other projects, as directed. • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a daily/weekly schedule. • At all times acts as a role model and always presents oneself as a credit to Downstream Casino Resort and the Table Games Department. QUALIFICATIONS/REQUIREMENTS The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. • Must be a minimum of 18 years of age or older upon employment. • High school diploma or equivalent required. • Prefer two years of dealing or prefer experience as Table Games Supervisor in three games. Games are BJ, MB, and All Carnival games. • Successful candidate must be an experienced, results oriented, and hands-on professional. • Must demonstrate leadership, fairness, and sensibility to the customers and employees. • Must possess ability to instill a sense of pride and provide leadership with all subordinates. • Must possess excellent communication skills. • Ability to communicate all irregularities to their direct Manager on a consistent basis as it pertains to their Gaming section. • Must have the ability to deal effectively and interact well with all customers and employees. • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. • Must be able to obtain and maintain a Tribal Gaming License. • Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues. • Employment is contingent upon a favorable outcome of a background investigation and drug screening. • Work nights, weekends and holidays as required. PHYSICAL, MENTAL AND WORK DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino. • Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. • Respond to visual and oral cues. • Able to work in fast-paced stressful environment. • Able to lift up to 25 pounds and carry up to 15 pounds. • Able to bend, reach, twist, and grip items while working at assigned table. • Operate in a mentally and physically stressful situation. The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.
May 16, 2024
Full time
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES • Monitors controls designed to assure full compliance with state, federal, and tribal regulatory requirements. • Maintain a continuous inspection of cards and Gaming equipment while ensuring the security of the assigned Table Games at all times. • Shall assist in monitoring the payouts and procedures on the table games to ensure the integrity of the games while on duty. • Shall ensure that organizational and regulatory policies and procedures are understood and adhered to. • Shall handle customer and employee disputes that may arise and settle disputes in a manner that expresses excellent customer service as well as ensuring that the best interest of the operation is considered at all times. • Ensure accuracy for assigned tables in monetary transactions and accounting. • Shall be responsible for the accountability of chips and player ratings for each designated section by maintaining proper records. • Shall make table fills/credits as needed. • Shall monitor cash and chip transactions between dealers and patrons. • Shall monitor any and all unusual activity between dealers and patrons for possible collusion and relay all such information, to direct, Manager in a timely manner. • Shall communicate all suspicious play of all patrons who are participating in defrauding DCR in a timely manner. • Shall assist the Pit Manager in identifying patrons who are causing a disturbance in the operation of assigned games. • Evaluate employee performance and provide feedback. • Monitor employee performance and make recommendations to Pit Manager in order to assist the Table Games Department with recruitment, hiring, training, recognition, coaching, discipline, terminations and other personnel related issues. • Utilize effective communication tools to ensure that consistent, accurate and timely information is passed along to incoming and outgoing Supervisors. • Ensure that the Table Games Department presents a professional and clean environment for both employees and guests. • Communicate regularly with employees and keep them informed on all casino events and activities. • Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with all team members. • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. • Attends all necessary training meetings as warranted. • Assist in other projects, as directed. • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a daily/weekly schedule. • At all times acts as a role model and always presents oneself as a credit to Downstream Casino Resort and the Table Games Department. QUALIFICATIONS/REQUIREMENTS The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. • Must be a minimum of 18 years of age or older upon employment. • High school diploma or equivalent required. • Prefer two years of dealing or prefer experience as Table Games Supervisor in three games. Games are BJ, MB, and All Carnival games. • Successful candidate must be an experienced, results oriented, and hands-on professional. • Must demonstrate leadership, fairness, and sensibility to the customers and employees. • Must possess ability to instill a sense of pride and provide leadership with all subordinates. • Must possess excellent communication skills. • Ability to communicate all irregularities to their direct Manager on a consistent basis as it pertains to their Gaming section. • Must have the ability to deal effectively and interact well with all customers and employees. • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. • Must be able to obtain and maintain a Tribal Gaming License. • Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues. • Employment is contingent upon a favorable outcome of a background investigation and drug screening. • Work nights, weekends and holidays as required. PHYSICAL, MENTAL AND WORK DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino. • Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. • Respond to visual and oral cues. • Able to work in fast-paced stressful environment. • Able to lift up to 25 pounds and carry up to 15 pounds. • Able to bend, reach, twist, and grip items while working at assigned table. • Operate in a mentally and physically stressful situation. The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: Pecan Square Cafe is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PId55e099c001a-0981
May 16, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: Pecan Square Cafe is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PId55e099c001a-0981
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI78d2f26d1d76-6160
May 16, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI78d2f26d1d76-6160
Description: Qualifications Minimum 3 years high volume, full-service restaurant experience Results driven Self-motivated Able to motivate and inspire others Excellent communication skills and team building capability Strong organizational skills and attention to detail Creative problem-solving ability Restaurant management: 1 year (Required) Requirements: Responsibilities Driving sales and guest satisfaction The FOH-SEM assists the General Manager in coordinating day-to-day business operations and sales functions of the restaurant This position is responsible for thorough planning, delegation, coordination of staffing, organization, decision making, and executing plans to achieve desirable sales and profit results Creating a fun and safe work environment Works as directed by the General manager, in conjunction with the management team to: Support and maintain their team through coaching and mentoring for staff growth and development across all positions Maintain high standards and organized and effective systems for interviewing, staffing, hiring and training Hold staff accountable for performance and productivity while maintaining a positive and pleasant work environment Lead by example in all aspects of service and hospitality both on the floor and behind closed doors Maintain high production, productivity, quality and service standards Organize and supervise successful shifts ensuring proper staffing and execution Deliver superior food and beverage service for maximum guest satisfaction Uphold existing policies, and high standards, working to make adjustments when and where needed; offer suggestions for improvement Order supplies with fiscal responsibility in mind; maintain costs as specified in the budget Execute responsible cash handling policies and procedures, holding staff accountable for the same Implement and follow all pertinent legal and regulatory requirements as they pertain to the health and safety of our staff and guests PI07fd48c73c09-4782
May 16, 2024
Full time
Description: Qualifications Minimum 3 years high volume, full-service restaurant experience Results driven Self-motivated Able to motivate and inspire others Excellent communication skills and team building capability Strong organizational skills and attention to detail Creative problem-solving ability Restaurant management: 1 year (Required) Requirements: Responsibilities Driving sales and guest satisfaction The FOH-SEM assists the General Manager in coordinating day-to-day business operations and sales functions of the restaurant This position is responsible for thorough planning, delegation, coordination of staffing, organization, decision making, and executing plans to achieve desirable sales and profit results Creating a fun and safe work environment Works as directed by the General manager, in conjunction with the management team to: Support and maintain their team through coaching and mentoring for staff growth and development across all positions Maintain high standards and organized and effective systems for interviewing, staffing, hiring and training Hold staff accountable for performance and productivity while maintaining a positive and pleasant work environment Lead by example in all aspects of service and hospitality both on the floor and behind closed doors Maintain high production, productivity, quality and service standards Organize and supervise successful shifts ensuring proper staffing and execution Deliver superior food and beverage service for maximum guest satisfaction Uphold existing policies, and high standards, working to make adjustments when and where needed; offer suggestions for improvement Order supplies with fiscal responsibility in mind; maintain costs as specified in the budget Execute responsible cash handling policies and procedures, holding staff accountable for the same Implement and follow all pertinent legal and regulatory requirements as they pertain to the health and safety of our staff and guests PI07fd48c73c09-4782
Unit Description: Success is yours when you collaborate and work hard in our team-based culture. Relocation Assistance Available $5,000 Sign on Bonus Sodexo is seeking a General Manager 5 for Claflin University located in Orangeburg, South Carolina . Claflin University is a comprehensive institution of higher education affiliated with the United Methodist Church. A historically black University founded in 1869, Claflin is dedicated to providing a student-centered, liberal arts education grounded in cutting-edge research, experiential learning, state-of-the art technology , community service, and life-long personal and professional fulfillment. This General Manager will be responsible for overseeing all the food services for our campus. The successful candidate will: have oversight of day-to-day operations; deliver high quality food service; achieve company and client financial targets and goals; develop and maintain client and customer relationships; develop strategic plans; create a positive environment; and/or ensure Sodexo standards are met. Is this opportunity right for you? We are looking for candidates who: have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; have culinary production experience and a strong background in safety and sanitation compliance; can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) and is proficient in computer skills and report management experience. This does not apply to external candidates. Is this opportunity right for you? We are looking for candidates who: have high volume dining management background in a similar environment - University dining, healthcare, large corporate businesses, etc. Experience in Sodexo management and processes preferred; a work history demonstrating strong employee engagement, leadership skills, and being out on the floor - a hands-on management style; have culinary understanding and a strong background in safety and sanitation compliance; can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or demonstrate working knowledge of Food Management Systems and proficient in computer skills and report management. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Manage Working for Sodexo: At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 5 years Basic Functional Experience - 5 years Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
May 15, 2024
Full time
Unit Description: Success is yours when you collaborate and work hard in our team-based culture. Relocation Assistance Available $5,000 Sign on Bonus Sodexo is seeking a General Manager 5 for Claflin University located in Orangeburg, South Carolina . Claflin University is a comprehensive institution of higher education affiliated with the United Methodist Church. A historically black University founded in 1869, Claflin is dedicated to providing a student-centered, liberal arts education grounded in cutting-edge research, experiential learning, state-of-the art technology , community service, and life-long personal and professional fulfillment. This General Manager will be responsible for overseeing all the food services for our campus. The successful candidate will: have oversight of day-to-day operations; deliver high quality food service; achieve company and client financial targets and goals; develop and maintain client and customer relationships; develop strategic plans; create a positive environment; and/or ensure Sodexo standards are met. Is this opportunity right for you? We are looking for candidates who: have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; have culinary production experience and a strong background in safety and sanitation compliance; can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) and is proficient in computer skills and report management experience. This does not apply to external candidates. Is this opportunity right for you? We are looking for candidates who: have high volume dining management background in a similar environment - University dining, healthcare, large corporate businesses, etc. Experience in Sodexo management and processes preferred; a work history demonstrating strong employee engagement, leadership skills, and being out on the floor - a hands-on management style; have culinary understanding and a strong background in safety and sanitation compliance; can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or demonstrate working knowledge of Food Management Systems and proficient in computer skills and report management. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Manage Working for Sodexo: At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 5 years Basic Functional Experience - 5 years Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.