AIFS American Institute For Foreign Study
Vero Beach, Florida
Job Details Job Location: APIA - Vero Beach, FL - Vero Beach, FL Position Type: Community Counselor Salary Range: Undisclosed Description COMMUNITY REPRESENTATIVE FOR AU PAIR JOB DESCRIPTION Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face (virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. Complete the New Hire online training course within first two months. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide childcare to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess childcare responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three-month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face . click apply for full job details
Apr 17, 2024
Full time
Job Details Job Location: APIA - Vero Beach, FL - Vero Beach, FL Position Type: Community Counselor Salary Range: Undisclosed Description COMMUNITY REPRESENTATIVE FOR AU PAIR JOB DESCRIPTION Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face (virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. Complete the New Hire online training course within first two months. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide childcare to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess childcare responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three-month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face . click apply for full job details
AIFS American Institute For Foreign Study
Fayetteville, Georgia
Job Details Job Location: APIA - Peachtree City, GA - Peachtree City, GA Position Type: Part Time Salary Range: Undisclosed Description COMMUNITY REPRESENTATIVE FOR AU PAIR JOB DESCRIPTION Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face (virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide childcare to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess childcare responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three-month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face, within 30 days of starting the position . click apply for full job details
Apr 09, 2024
Full time
Job Details Job Location: APIA - Peachtree City, GA - Peachtree City, GA Position Type: Part Time Salary Range: Undisclosed Description COMMUNITY REPRESENTATIVE FOR AU PAIR JOB DESCRIPTION Upon hiring, the community counselor will undergo a comprehensive training program designed to provide a thorough overview of the APIA program and training specific to the community counselor role. Essential Functions: 1. Attend a one-day face-to-face (virtual or in -person) training that will be conducted by the Field Representative 2. Attend all required new-hire training webinars as scheduled, averaging 30-60 minutes in length. 3. Communicate weekly with your Field Representative for the first 8 weeks, 7 weeks of which will have topic specific discussions. 4. Communicate with your Regional Program Manager as needed. JOB DESCRIPTION COMMUNITY COUSELOR Summary/Objective: The Community Counselor promotes the Au Pair in America program and supports the host family/au pair relationships that reside in the community counselor's assigned geographic cluster area. The Community Counselor is responsible for monitoring the Host Families and Au Pairs adherence to the APIA program policies and regulations governing the au pair program as promulgated by The Department of State. The Community Counselor agrees to abide by government regulations, program policies and guidance directives as set for by AIFS and the APIA program. Essential Functions: 1. Read and comply with the responsibilities outlined in the United States Department of State Regulations that pertain to community counselor role, namely 22 Code of Federal Regulations 62.31 (copy of regulations enclosed for your review). The duties listed below comport with such responsibilities. 2. Agree to service families within the counselor's assigned geographic area and notify the regional program manager if any portion of the assigned area is greater than a one hour driving time of the counselor's home office. Act on APIA's behalf in both routine and emergency matters arising from a placement. 3. Conduct an in-person interview with all new and reactivating families, meet face-to-face with all adult members living in the home, and discuss the services provided by the APIA program and that of the Community Counselor. In the course thereof, the Community Counselor will reference the regulations governing the program, including the maximum number of hours of 10 per day and per week the au pair (45 hours) or EduCare participant (30 hours) can provide childcare to the host family's children or legal guardians. The Community Counselor will evaluate the host family's expectations and assess whether they are appropriate for the services provided by the program, as well as view the private bedroom intended for the au pair to ensure it is appropriate and meets local fire code standards. 4. Separate from the above interview, conduct a face-to-face orientation for all new and reactivating host families before the arrival of the au pair, and conduct an orientation for repeat host families as needed. 5. Contact the au pair and host family within 48 hours of arrival in the host family and supplement the orientation program as directed if an au pair missed any portion of the formal orientation program. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. 6. Perform a formal face-to-face assessment in the home with the host family and au pair within two weeks of the au pair's arrival and more frequently if additional meetings are called for, that will facilitate the adjustment of both the host family and the au pair to each other and of the au pair to her new community. In the course thereof, the Community Counselor will observe the au pair's relationship to the host family (both parents and children), assess childcare responsibilities, reconfirm program regulations (hours, etc.), provide information on course offerings for the au pair and offer assistance and direction on class registration, and discuss cross cultural adaptation issues. In cases where the Community Counselor is not available to meet above requirement in the time frame required due to personal conflicts, the Community Counselor is to have the covering Community Counselor meet this requirement. If a host family relocates to a new home during the placement period, conduct a face-to-face in-home visit with the host family and the au pair within two weeks of the move. During the visit, view the au pair's private bedroom to ensure it is appropriate and meets local fire code standards. 7. At a minimum, have an individual two-way exchange with each au pair and one host parent on a monthly basis. Contact with au pairs rematching into a family and/or host families entering a placement following a match break must take place a minimum of twice per month for the first two months (in addition to the 48 hour and new match assessment). At three, six, and nine months into the placement, the monthly contact with the au pair is to include a "regulation check-in" to confirm compliance and provide opportunity to correct matters of non-compliance. 8. Coordinate and host an annual Host Family Day. The day may be offered in two segments at different times and must include a) cultural adaptation segment or discussion group, and b) a host family event or gathering to allow more interaction among host families. 9. Inform a regional program manager immediately of any critical situations either within office hours or outside of office hours by calling the 800 number. APIA will provide support and assistance to help resolve critical matters and handle reporting to Department of State as required. 10. Provide guidance to ensure that au pairs learn about the community where they reside, provide an opportunity for each au pair to meet others within the community, and provide the information and guidance necessary to enable au pairs to select and register for educational classes. 11. Maintain a list of educational institutions in the community and a record of the educational courses completed by each au pair during the course of her 12-month stay. In instances where the au pair is rematching out of the cluster, the Community Counselor transfers the educational documents and other related files to the Community Counselor of the cluster the au pair is transferring to. 12. In the event of an emergency, a situation where the host family is not prepared to provide accommodations, or when APIA has deemed the host family must not continue housing an au pair, the Community Counselor must provide interim room and board or find housing in the cluster community that APIA deems appropriate. The name, physical address, and telephone number of where the au pair resides must be submitted to APIA's regional program manager. 13. Complete a three-month training course when first engaged, and annual training sessions as stipulated. 14. Abide by the following reporting requirements and maintain contact log and reports in data management system (Field Point): Submit host family interview reports within 24 hours of conducting the interview and interview to take place not later than 14 days prior to arrival of an au pair in the home. Submit match assessment reports within one week of the meeting. Submit all required reports and document all contact with host families and au pairs in APIA's data management system (Field Point) at the time the contact takes place. Submit completed Quarterly Cluster Summary report within 2 weeks following the end of each quarter. Log information about the educational course the au pair is taking and upload education documents into APIA's data management system as instructed (Field Point). Provide APIA, when requested, with an updated list of compliant educational options in the cluster community that is made available to au pair(s) before they arrive. Bring to the attention of a regional program manager any instance of non-compliance with the federal regulations and/or program policies. Report immediately to a regional program manager any unusual or serious situations or incidents involving either the au pair or the host family. Submit the name, address, and telephone contact number for any au pair residing in a location other than with the host family. 15. Retain: Proof of education documents and other documentation related to each au pair in the cluster for three years following the au pair's departure from the program. All documentation related to each host family in the cluster for three years following the host family's departure from the program. Forward all documentation related to a host family or au pair who is relocating to a new cluster; forward documentation to APIA office upon request. 16. Market the APIA program in the cluster community through a variety of activities: Promptly contact families expressing interest in the program and log contact activity in APIA's data management system (Field Point). Encourage participation by conducting a face-to-face information session with prospective families before they submit their application. Spread word about the program in your cluster community by: speaking with friends, colleagues, and seeking out opportunities to meet with prospective families; look for marketing event opportunities and represent APIA at the marketing event; ask for referrals; promote APIA through social media platforms and look for possible corporate partner opportunities. Assist families who have applied with the selection of their au pair. 17. Respond in a timely manner to customers and fellow work colleagues. When first joining APIA, it is expected that every effort will be made to meet face-to-face, within 30 days of starting the position . click apply for full job details
Position Title: Busser (Apache Tee, Broken Arrow Tap House, Wendell's, Red Hat Grille, The Market at the Mountain) Reports To: Restaurant Manager, Assistant Manager, Supervisor Supervises: N/A Summary of Position Assist the server to which he/she is assigned to for the duration of the shift. Prepares tea, coffee, ice; stocks glassware, dinnerware and plates; pre-busses busser's assigned stations. Assists all customers in dining room. Breaks down bussed items in dishwashing area. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Inspects assigned area/pantry area for organization and cleanliness. Inspects tables/chairs of assigned section and reports any damage noticed to Manager or Supervisor on duty. Clears and resets tables, cleans ashtrays in smoking sections. Removes extra place setting(s) or adds place settings as needed. Removes and separates dishware, glassware and silverware for washing. Puts away washed dishware, glassware and silverware when assigned to pantry. Polishes all glassware and silverware as needed. Prepares takeout items for guest/customer. Maintains a clean and organized bussing/pantry area at all times making sure panty area is fully stocked. Completes assigned opening and closing side work. Keeps floor clean in dining room, pantry, in front of buffet line areas. Keeps beverages freshly prepared and ready for servers. Greets and seats guest if necessary. Pours non-alcoholic beverages for customers. Folds napkins and rolls silverware as necessary. Assists other departments when necessary. Adheres to all regulatory, departmental and casino policies and procedures. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High School Diploma or General Education Degree (GED) or six months to one year job-related experience and/or training; or equivalent combination of educational and experience may be substituted. Mescalero Apache Tribal preference; bicultural experience preferred. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.
May 03, 2024
Full time
Position Title: Busser (Apache Tee, Broken Arrow Tap House, Wendell's, Red Hat Grille, The Market at the Mountain) Reports To: Restaurant Manager, Assistant Manager, Supervisor Supervises: N/A Summary of Position Assist the server to which he/she is assigned to for the duration of the shift. Prepares tea, coffee, ice; stocks glassware, dinnerware and plates; pre-busses busser's assigned stations. Assists all customers in dining room. Breaks down bussed items in dishwashing area. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Inspects assigned area/pantry area for organization and cleanliness. Inspects tables/chairs of assigned section and reports any damage noticed to Manager or Supervisor on duty. Clears and resets tables, cleans ashtrays in smoking sections. Removes extra place setting(s) or adds place settings as needed. Removes and separates dishware, glassware and silverware for washing. Puts away washed dishware, glassware and silverware when assigned to pantry. Polishes all glassware and silverware as needed. Prepares takeout items for guest/customer. Maintains a clean and organized bussing/pantry area at all times making sure panty area is fully stocked. Completes assigned opening and closing side work. Keeps floor clean in dining room, pantry, in front of buffet line areas. Keeps beverages freshly prepared and ready for servers. Greets and seats guest if necessary. Pours non-alcoholic beverages for customers. Folds napkins and rolls silverware as necessary. Assists other departments when necessary. Adheres to all regulatory, departmental and casino policies and procedures. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High School Diploma or General Education Degree (GED) or six months to one year job-related experience and/or training; or equivalent combination of educational and experience may be substituted. Mescalero Apache Tribal preference; bicultural experience preferred. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .
May 03, 2024
Full time
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live. JOB SUMMARY The Senior Manager, Events & Hospitality will manage the Events, Travel, and Hospitality teams overseeing a comprehensive range of services from corporate event production to managing travel and onsite hospitality and catering services for The Friedkin Group and other affiliated companies. This role involves leading a team of event planners and hospitality professionals, through the complexities of small to large-scale event planning, including site selection, budget management, and production. You will ensure the seamless execution of internal and external events, both onsite and hybrid, as well as manage destination incentive trips. As a dynamic leader, your responsibilities extend to financial oversight, project forecasting, vendor management, and maintaining high service standards for key stakeholders and executives across The Friedkin Group and its affiliates. ESSENTIAL FUNCTIONS Provide leadership and guidance to the Travel and Events team, overseeing the innovative and engaging execution of events, ensuring alignment with brand identity and strategic objectives, and collaborating with internal stakeholders and external partners for seamless integration. Understands the strategic and creative requirements and objectives of the event through collaboration with department leads to ensure execution is on point. Drive and track cost management and efficiencies procedures through negotiation and strategic buying, cost saving and cost avoidance. Drive internal continuous improvement in best practice processes and procedures & event production to streamline our Travel & Events department. Administer financial activities including budgets, expense approvals, reconciliations, and audits, ensuring events are delivered on time and within budget. Oversee Hospitality team members who serve the corporate campus with onsite meetings, catering, reception and phone coverage. Manage team performance by coaching and identifying development opportunities, ensuring collaboration and exceptional service delivery to stakeholders. Drive continuous improvement in event production processes and workflows, implementing best practices and technology solutions to optimize efficiency and quality. Perform business unit needs analysis and serve a diverse executive network, balancing team resources, assignments, process improvement and a year-round workload. Serve as the lead planner for special projects, top tier in-person events, dealer meetings and incentive trips in the U.S. and Caribbean Establish and maintain strategic relationships with key industry vendors, production companies, and creative agencies to leverage resources and expertise for successful event execution, optimizing event quality and cost-efficiency Stay abreast of industry trends and emerging technologies in event production and experiential marketing, integrating innovative approaches to enhance event experiences and differentiate the brand. Serve as a liaison to key departments including risk, security, facilities and SS&P. Handle VIP arrangements as needed for air, hotel, ground transportation and security. Communicate and report on event progress and outcomes, delivering upon overall objectives and providing updates to organization, sales, and business leaders. Lead the onsite culinary team and contributed to a positive associate café experience through high standards and offerings with the in-house food vendor ensuring a positive return on investment. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises one or more associates. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATIONS Requires a bachelor's degree with over 10 years of experience in event production, live events or in a related area or has an equivalent combination of education and experience. Strong leadership skills with a proven track record of mentoring and developing creative teams to deliver exceptional results in the event management space. Experience in executive event production, including leading the production of corporate events attracting over 5,000 attendees and managing substantial budgets. Strong understanding of event logistics, technical production, and venue management, with the ability to troubleshoot issues and adapt to changing circumstances. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels of the organization. Microsoft Office experience required. CVENT, Canva, and Concur experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.) CERTIFICATES, LICENSES, REGISTRATIONS Certified Meeting Planner is preferred, but not required. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently operate, access, input, and retrieve information from the computer and other office devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business purposes. A large amount of this travel involves driving a company vehicle and may involve travel via airplane and other methods of transportation. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. As a result, the duties for this position occur in various places including, but not limited to an office environment, affiliated worksites, and third-party venues. The associate will be exposed to various weather conditions, depending on location, and may be exposed to areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present. The noise level for this position will vary and the associate may be exposed to loud noise levels. TRAVEL REQUIRED The job requires significant domestic travel (up to 30% of the time). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at .