Overview Servers - solid pay with room to grow! North Italia is offering: Flexible scheduling Hospitality training Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Discounted shift meals 35% discount for your party when dining in as a guest Career growth opportunities Handmade With Love From Scratch Daily Whether you're looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We're also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant-it's a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there's a place for you here. Responsibilities Here's what you'll do: Make all of our guests feel comfortable and let them know you are there to take care of them Know regular guests by name; know their preferences and needs Make recommendations you genuinely feel that your guests will enjoy Take food and beverage orders and enter into the POS system Keep the dining spaces clean and presentable Communicate regularly with your tables and anticipate their needs Go above and beyond guests expectations; respond promptly and courteously to their requests Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Qualifications You need to be: A person who loves authentic Italian food and has the ability to create a warm and welcoming environment. You should have at least 2 years of experience in a high volume restaurant. You have excellent English communication skills and the desire to work as a part of a team. You also will be comfortable standing for long periods of time and able to lift up to 25 pounds. About the Company Why us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of. We are an e-verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
May 07, 2024
Full time
Overview Servers - solid pay with room to grow! North Italia is offering: Flexible scheduling Hospitality training Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Discounted shift meals 35% discount for your party when dining in as a guest Career growth opportunities Handmade With Love From Scratch Daily Whether you're looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We're also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant-it's a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there's a place for you here. Responsibilities Here's what you'll do: Make all of our guests feel comfortable and let them know you are there to take care of them Know regular guests by name; know their preferences and needs Make recommendations you genuinely feel that your guests will enjoy Take food and beverage orders and enter into the POS system Keep the dining spaces clean and presentable Communicate regularly with your tables and anticipate their needs Go above and beyond guests expectations; respond promptly and courteously to their requests Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Qualifications You need to be: A person who loves authentic Italian food and has the ability to create a warm and welcoming environment. You should have at least 2 years of experience in a high volume restaurant. You have excellent English communication skills and the desire to work as a part of a team. You also will be comfortable standing for long periods of time and able to lift up to 25 pounds. About the Company Why us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of. We are an e-verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
Overview Servers - solid pay with room to grow! North Italia is offering: Flexible scheduling Hospitality training Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Discounted shift meals 35% discount for your party when dining in as a guest Career growth opportunities Handmade With Love From Scratch Daily Whether you're looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We're also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant-it's a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there's a place for you here. Responsibilities Here's what you'll do: Make all of our guests feel comfortable and let them know you are there to take care of them Know regular guests by name; know their preferences and needs Make recommendations you genuinely feel that your guests will enjoy Take food and beverage orders and enter into the POS system Keep the dining spaces clean and presentable Communicate regularly with your tables and anticipate their needs Go above and beyond guests expectations; respond promptly and courteously to their requests Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Qualifications You need to be: A person who loves authentic Italian food and has the ability to create a warm and welcoming environment. You should have at least 2 years of experience in a high volume restaurant. You have excellent English communication skills and the desire to work as a part of a team. You also will be comfortable standing for long periods of time and able to lift up to 25 pounds. About the Company Why us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of. We are an e-verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
May 07, 2024
Full time
Overview Servers - solid pay with room to grow! North Italia is offering: Flexible scheduling Hospitality training Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Discounted shift meals 35% discount for your party when dining in as a guest Career growth opportunities Handmade With Love From Scratch Daily Whether you're looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We're also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant-it's a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there's a place for you here. Responsibilities Here's what you'll do: Make all of our guests feel comfortable and let them know you are there to take care of them Know regular guests by name; know their preferences and needs Make recommendations you genuinely feel that your guests will enjoy Take food and beverage orders and enter into the POS system Keep the dining spaces clean and presentable Communicate regularly with your tables and anticipate their needs Go above and beyond guests expectations; respond promptly and courteously to their requests Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Qualifications You need to be: A person who loves authentic Italian food and has the ability to create a warm and welcoming environment. You should have at least 2 years of experience in a high volume restaurant. You have excellent English communication skills and the desire to work as a part of a team. You also will be comfortable standing for long periods of time and able to lift up to 25 pounds. About the Company Why us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of. We are an e-verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
Job Description Job Description Description: How would you like to have a 4 Day Work Week? Pinstripes is known for attracting exceptional people who are passionate about service. Our Venues are dynamic in layout and design, no one Pinstripes is the same as the other. We generally entertain hundreds of guests a week through our Bistro, Bowling, Bocce, or Bar areas. We also host and execute numerous events a week from corporate small happy hours, to social gatherings, to 3 coursed seated dinners. Your first exposure is an intensive training program in one of our venues. Our Managers come from all backgrounds and industries, you are not expected to be an expert on day one, and will be given many opportunities within our training program to show your strengths. Every manager is required to run a workgroup, server, bar, host, busser, etc. We work as a team to ensure our venues are run at the highest level. Our managers embody this idea and drive it with the staff on a daily basis. Managers will be exposed to every workgroup (service, host, and bar), manage different zones of the venue, run private events, and you will see daily, weekly, and quarterly financials so it clear how to move the venue forward financially. From professional development classes, to mentoring and guidance from your colleagues, we create well-rounded restaurateurs who are also savvy businesspeople. We are hiring and building up our teams at our current 17+ locations so we are in a position to springboard and offer relocation to key team members to help lead these new venues. Our management team search is focused on individuals who are dedicated to consistently driving high standards and achieving service excellence. Those who enjoy a small-company-feel, are adept at building relationships, and have a single-minded focus on delivering quality should apply. Requirements: A Pinstripes Manager executes systems, interacts with guests, and holds staff accountable to company standards. He/she is responsible for day to day operations. Managers have an opportunity to quickly advance their careers forward within a growing company! It is required for the Manager to: Standards Knows the specs and standards in the Training Manual Actively seeks opportunities to uphold company standards for food, beverage, service, and aesthetics Shift Execution Ability to run and execute shifts Ability to open & close the venue with the correct aesthetics Maintain company standards for aesthetics throughout the shift Staffing Levels Shows ownership of assigned area Attention to detail Ensures good shift flow Actively controls labor to hit budgets Coaching & Teaching Hold Inspirational and knowledgeable Pre-shifts Engaging with the staff Communicates the information to the staff Coach service in all workgroups: See It, Say It Ability to hold disciplinary or hard conversations with staff and hold people accountable Communicates staff issues well with other Managers Workgroup Workgroup systems are followed in adherence to the Training Manual Schedules are fair, done on time, and communicated properly Executes corporate training program Understands hiring standards and participates in the hiring process Works well with the staff and is respected Holds timely inventories Stays in tune with the numbers Cost of Sales' keeps costs in line with expectations Staff Relations Professionalism Communication Strategy Is approachable and is the Go To' Manager on the floor Guest Relations Table touches with guests Actively seeks to engage and connect with the guest Ability to handle guest situations and to solve the guest completely Actively seeks community involvement PIe270ecee9df3-0571
May 08, 2024
Full time
Job Description Job Description Description: How would you like to have a 4 Day Work Week? Pinstripes is known for attracting exceptional people who are passionate about service. Our Venues are dynamic in layout and design, no one Pinstripes is the same as the other. We generally entertain hundreds of guests a week through our Bistro, Bowling, Bocce, or Bar areas. We also host and execute numerous events a week from corporate small happy hours, to social gatherings, to 3 coursed seated dinners. Your first exposure is an intensive training program in one of our venues. Our Managers come from all backgrounds and industries, you are not expected to be an expert on day one, and will be given many opportunities within our training program to show your strengths. Every manager is required to run a workgroup, server, bar, host, busser, etc. We work as a team to ensure our venues are run at the highest level. Our managers embody this idea and drive it with the staff on a daily basis. Managers will be exposed to every workgroup (service, host, and bar), manage different zones of the venue, run private events, and you will see daily, weekly, and quarterly financials so it clear how to move the venue forward financially. From professional development classes, to mentoring and guidance from your colleagues, we create well-rounded restaurateurs who are also savvy businesspeople. We are hiring and building up our teams at our current 17+ locations so we are in a position to springboard and offer relocation to key team members to help lead these new venues. Our management team search is focused on individuals who are dedicated to consistently driving high standards and achieving service excellence. Those who enjoy a small-company-feel, are adept at building relationships, and have a single-minded focus on delivering quality should apply. Requirements: A Pinstripes Manager executes systems, interacts with guests, and holds staff accountable to company standards. He/she is responsible for day to day operations. Managers have an opportunity to quickly advance their careers forward within a growing company! It is required for the Manager to: Standards Knows the specs and standards in the Training Manual Actively seeks opportunities to uphold company standards for food, beverage, service, and aesthetics Shift Execution Ability to run and execute shifts Ability to open & close the venue with the correct aesthetics Maintain company standards for aesthetics throughout the shift Staffing Levels Shows ownership of assigned area Attention to detail Ensures good shift flow Actively controls labor to hit budgets Coaching & Teaching Hold Inspirational and knowledgeable Pre-shifts Engaging with the staff Communicates the information to the staff Coach service in all workgroups: See It, Say It Ability to hold disciplinary or hard conversations with staff and hold people accountable Communicates staff issues well with other Managers Workgroup Workgroup systems are followed in adherence to the Training Manual Schedules are fair, done on time, and communicated properly Executes corporate training program Understands hiring standards and participates in the hiring process Works well with the staff and is respected Holds timely inventories Stays in tune with the numbers Cost of Sales' keeps costs in line with expectations Staff Relations Professionalism Communication Strategy Is approachable and is the Go To' Manager on the floor Guest Relations Table touches with guests Actively seeks to engage and connect with the guest Ability to handle guest situations and to solve the guest completely Actively seeks community involvement PIe270ecee9df3-0571
Das Dutchman Essenhaus - Dutchman Hospitality Group
Middlebury, Indiana
Essenhaus Restaurant and Bakery is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Pay: Dependent on experience Our team member enjoy: Sundays off DHG Discounts - on meals/merchandise/lodging/shows for staff Paid Vacations Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to Smart Dollar What you'll be doing: Floor Manager as needed Oversees Cashier/Host, Carryout, Bussers and recommends changes where needed Chief Experience Officer Ensures guests have an excellent experience from the time they enter our building to the time they leave Ensures staff is engaged and focused on customer service (pushes the 15-5 Rule) Ensures Front of House area is clean and organized Works with team on the importance of upselling in house & carryout Works with the restaurant manager and the assistant manager in set up and planning of scheduled banquets Additional duties as needed or directed Skills you'll bring along: Experience as a leader in a high-volume kitchen of a full-service restaurant A natural leader with experience training and coaching Ability to communicate fluently, read and comprehend simple instructions Willingness to work rotating days and nights with Saturdays a must Serve Safe Certification required or completed in first year of employment Valid driver's license Able to travel intermittently Pay: Dependent on experience Job Type: Monday through Saturday, work rotating schedules including some evenings, weekends and holidays, with one day off during the week Full Time Exempt Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Ter Life Insurance available Medical and supplemental insurances are available for employees who work at least 30 hours per week
May 07, 2024
Full time
Essenhaus Restaurant and Bakery is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Pay: Dependent on experience Our team member enjoy: Sundays off DHG Discounts - on meals/merchandise/lodging/shows for staff Paid Vacations Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to Smart Dollar What you'll be doing: Floor Manager as needed Oversees Cashier/Host, Carryout, Bussers and recommends changes where needed Chief Experience Officer Ensures guests have an excellent experience from the time they enter our building to the time they leave Ensures staff is engaged and focused on customer service (pushes the 15-5 Rule) Ensures Front of House area is clean and organized Works with team on the importance of upselling in house & carryout Works with the restaurant manager and the assistant manager in set up and planning of scheduled banquets Additional duties as needed or directed Skills you'll bring along: Experience as a leader in a high-volume kitchen of a full-service restaurant A natural leader with experience training and coaching Ability to communicate fluently, read and comprehend simple instructions Willingness to work rotating days and nights with Saturdays a must Serve Safe Certification required or completed in first year of employment Valid driver's license Able to travel intermittently Pay: Dependent on experience Job Type: Monday through Saturday, work rotating schedules including some evenings, weekends and holidays, with one day off during the week Full Time Exempt Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Ter Life Insurance available Medical and supplemental insurances are available for employees who work at least 30 hours per week
Overview North Italia is coming soon to The Bowl at Ballantyne! Now Interviewing for our May Grand Opening - Paid Training starts next week! Back Servers / Bussers - earn up to $800 per week Walk-In Apply: Stop by and interview on-the-spot! When: Monday - Saturday from 10am - 6pm, Sunday from 11am - 4pm Where: 15120 Bowl Street Suite , Charlotte, NC 28277 Parking lot is on the corner of Upper Ave & Bowl St. North Italia is on the Northeast side of the parking lot. North Italia is offering: Flexible scheduling Hospitality training Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Discounted shift meals 35% discount for your party when dining in as a guest Career growth opportunities Handmade With Love From Scratch Daily Whether you're looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We're also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant-it's a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there's a place for you here. Responsibilities Here's what you'll do: Keep it clean! Your primary responsibility is to clear and clean tables after guests leave including dishware, table tops, chairs, booths and floor, and reset and arrange quickly for the next round of guests Communicate with the guests, the server, and the hostess to ensure that the guest service is amazing and everyone has everything they need Thank guests as they are leaving Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Qualifications You need to be: Someone with the spirit of Italian hospitality who really enjoys giving great service. Prior restaurant experience is a plus, but a great personality and the ability to work as part of a team are even more important. You should have excellent English communication skills, be comfortable standing for long periods of time, and capable of lifting up to 25 pounds. About the Company Why us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of.
May 07, 2024
Full time
Overview North Italia is coming soon to The Bowl at Ballantyne! Now Interviewing for our May Grand Opening - Paid Training starts next week! Back Servers / Bussers - earn up to $800 per week Walk-In Apply: Stop by and interview on-the-spot! When: Monday - Saturday from 10am - 6pm, Sunday from 11am - 4pm Where: 15120 Bowl Street Suite , Charlotte, NC 28277 Parking lot is on the corner of Upper Ave & Bowl St. North Italia is on the Northeast side of the parking lot. North Italia is offering: Flexible scheduling Hospitality training Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Discounted shift meals 35% discount for your party when dining in as a guest Career growth opportunities Handmade With Love From Scratch Daily Whether you're looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We're also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant-it's a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there's a place for you here. Responsibilities Here's what you'll do: Keep it clean! Your primary responsibility is to clear and clean tables after guests leave including dishware, table tops, chairs, booths and floor, and reset and arrange quickly for the next round of guests Communicate with the guests, the server, and the hostess to ensure that the guest service is amazing and everyone has everything they need Thank guests as they are leaving Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Qualifications You need to be: Someone with the spirit of Italian hospitality who really enjoys giving great service. Prior restaurant experience is a plus, but a great personality and the ability to work as part of a team are even more important. You should have excellent English communication skills, be comfortable standing for long periods of time, and capable of lifting up to 25 pounds. About the Company Why us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of.
If you're looking for a job that goes beyond the basics to deliver purpose and joy, you'll find it here! Welcome to Leisure Care, where employees inspire today's older adults to embrace joy and purpose in their lives while doing the same in their own. For nearly 50 years, we've been reimagining and reinventing what it means to work in senior living, ensuring our employees have the most fulfilling and productive opportunities possible. Our hospitality-based care services and superstar employees (like you!) inspire new and creative ways of doing business and serving our residents and their families. Our employees are the heart of Leisure Care communities, working to make our communities feel just like home. Our teams work together to bring premier dining, personalized fitness, and engaging activities to older adults while also making a profound difference in the lives of our residents and their families. With the best benefits in the biz, you can build your dream job while knowing your work matters - and have a lot of fun doing it! But don't just take our word for it. Our teams agree! We're a certified Great Place to Work and ranked among Fortune's Best Workplaces in Aging Services! We are now seeking a Restaurant Supervisor to join our team! What you'll do: Responsible for the entire restaurant operation including training of service staff, organization and cleanliness throughout the entire restaurant. Sets up tables, buses and resets tables to company standards. Directs and assists in the flow of the restaurant during peak dining times. Schedules staff within guidelines. Ensures all server side work assignments are completed correctly and within a timely manner. What you'll bring: Three years' full table service Previous supervisory experience Experience working with seniors a plus! What we offer: Our full-time benefits package is one of the best in the business. We offer it all: Medical, Dental and Vision Early Wage Access (access to earned wages when needed!) 401(k) Vacation & Sick Leave Bereavement & Jury Duty Leave 6 Holidays 2 Float Holidays Flexible Spending Accounts (Health and Dependent Care) Meal Discounts Tuition Assistance Short Term Disability Term Life Insurance Term AD&D Critical Illness Hospital Indemnity L eisure Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. JB.0.00.LN
May 07, 2024
Full time
If you're looking for a job that goes beyond the basics to deliver purpose and joy, you'll find it here! Welcome to Leisure Care, where employees inspire today's older adults to embrace joy and purpose in their lives while doing the same in their own. For nearly 50 years, we've been reimagining and reinventing what it means to work in senior living, ensuring our employees have the most fulfilling and productive opportunities possible. Our hospitality-based care services and superstar employees (like you!) inspire new and creative ways of doing business and serving our residents and their families. Our employees are the heart of Leisure Care communities, working to make our communities feel just like home. Our teams work together to bring premier dining, personalized fitness, and engaging activities to older adults while also making a profound difference in the lives of our residents and their families. With the best benefits in the biz, you can build your dream job while knowing your work matters - and have a lot of fun doing it! But don't just take our word for it. Our teams agree! We're a certified Great Place to Work and ranked among Fortune's Best Workplaces in Aging Services! We are now seeking a Restaurant Supervisor to join our team! What you'll do: Responsible for the entire restaurant operation including training of service staff, organization and cleanliness throughout the entire restaurant. Sets up tables, buses and resets tables to company standards. Directs and assists in the flow of the restaurant during peak dining times. Schedules staff within guidelines. Ensures all server side work assignments are completed correctly and within a timely manner. What you'll bring: Three years' full table service Previous supervisory experience Experience working with seniors a plus! What we offer: Our full-time benefits package is one of the best in the business. We offer it all: Medical, Dental and Vision Early Wage Access (access to earned wages when needed!) 401(k) Vacation & Sick Leave Bereavement & Jury Duty Leave 6 Holidays 2 Float Holidays Flexible Spending Accounts (Health and Dependent Care) Meal Discounts Tuition Assistance Short Term Disability Term Life Insurance Term AD&D Critical Illness Hospital Indemnity L eisure Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. JB.0.00.LN
Overview North Italia is coming soon to The Bowl at Ballantyne! Now Interviewing for our May Grand Opening - Paid Training starts next week! Back Servers / Bussers - earn up to $800 per week Walk-In Apply: Stop by and interview on-the-spot! When: Monday - Saturday from 10am - 6pm, Sunday from 11am - 4pm Where: 15120 Bowl Street Suite , Charlotte, NC 28277 Parking lot is on the corner of Upper Ave & Bowl St. North Italia is on the Northeast side of the parking lot. North Italia is offering: Flexible scheduling Hospitality training Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Discounted shift meals 35% discount for your party when dining in as a guest Career growth opportunities Handmade With Love From Scratch Daily Whether you're looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We're also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant-it's a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there's a place for you here. Responsibilities Here's what you'll do: Keep it clean! Your primary responsibility is to clear and clean tables after guests leave including dishware, table tops, chairs, booths and floor, and reset and arrange quickly for the next round of guests Communicate with the guests, the server, and the hostess to ensure that the guest service is amazing and everyone has everything they need Thank guests as they are leaving Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Qualifications You need to be: Someone with the spirit of Italian hospitality who really enjoys giving great service. Prior restaurant experience is a plus, but a great personality and the ability to work as part of a team are even more important. You should have excellent English communication skills, be comfortable standing for long periods of time, and capable of lifting up to 25 pounds. About the Company Why us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of.
May 07, 2024
Full time
Overview North Italia is coming soon to The Bowl at Ballantyne! Now Interviewing for our May Grand Opening - Paid Training starts next week! Back Servers / Bussers - earn up to $800 per week Walk-In Apply: Stop by and interview on-the-spot! When: Monday - Saturday from 10am - 6pm, Sunday from 11am - 4pm Where: 15120 Bowl Street Suite , Charlotte, NC 28277 Parking lot is on the corner of Upper Ave & Bowl St. North Italia is on the Northeast side of the parking lot. North Italia is offering: Flexible scheduling Hospitality training Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Discounted shift meals 35% discount for your party when dining in as a guest Career growth opportunities Handmade With Love From Scratch Daily Whether you're looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We're also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant-it's a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there's a place for you here. Responsibilities Here's what you'll do: Keep it clean! Your primary responsibility is to clear and clean tables after guests leave including dishware, table tops, chairs, booths and floor, and reset and arrange quickly for the next round of guests Communicate with the guests, the server, and the hostess to ensure that the guest service is amazing and everyone has everything they need Thank guests as they are leaving Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Qualifications You need to be: Someone with the spirit of Italian hospitality who really enjoys giving great service. Prior restaurant experience is a plus, but a great personality and the ability to work as part of a team are even more important. You should have excellent English communication skills, be comfortable standing for long periods of time, and capable of lifting up to 25 pounds. About the Company Why us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of.
Das Dutchman Essenhaus - Dutchman Hospitality Group
Middlebury, Indiana
Essenhaus Restaurant and Bakery is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Pay: Dependent on experience Our team member enjoy: Sundays off DHG Discounts - on meals/merchandise/lodging/shows for staff Paid Vacations Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to Smart Dollar What you'll be doing: Floor Manager as needed Oversees Cashier/Host, Carryout, Bussers and recommends changes where needed Chief Experience Officer Ensures guests have an excellent experience from the time they enter our building to the time they leave Ensures staff is engaged and focused on customer service (pushes the 15-5 Rule) Ensures Front of House area is clean and organized Works with team on the importance of upselling in house & carryout Works with the restaurant manager and the assistant manager in set up and planning of scheduled banquets Additional duties as needed or directed Skills you'll bring along: Experience as a leader in a high-volume kitchen of a full-service restaurant A natural leader with experience training and coaching Ability to communicate fluently, read and comprehend simple instructions Willingness to work rotating days and nights with Saturdays a must Serve Safe Certification required or completed in first year of employment Valid driver's license Able to travel intermittently Pay: Dependent on experience Job Type: Monday through Saturday, work rotating schedules including some evenings, weekends and holidays, with one day off during the week Full Time Exempt Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Ter Life Insurance available Medical and supplemental insurances are available for employees who work at least 30 hours per week
May 07, 2024
Full time
Essenhaus Restaurant and Bakery is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Pay: Dependent on experience Our team member enjoy: Sundays off DHG Discounts - on meals/merchandise/lodging/shows for staff Paid Vacations Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to Smart Dollar What you'll be doing: Floor Manager as needed Oversees Cashier/Host, Carryout, Bussers and recommends changes where needed Chief Experience Officer Ensures guests have an excellent experience from the time they enter our building to the time they leave Ensures staff is engaged and focused on customer service (pushes the 15-5 Rule) Ensures Front of House area is clean and organized Works with team on the importance of upselling in house & carryout Works with the restaurant manager and the assistant manager in set up and planning of scheduled banquets Additional duties as needed or directed Skills you'll bring along: Experience as a leader in a high-volume kitchen of a full-service restaurant A natural leader with experience training and coaching Ability to communicate fluently, read and comprehend simple instructions Willingness to work rotating days and nights with Saturdays a must Serve Safe Certification required or completed in first year of employment Valid driver's license Able to travel intermittently Pay: Dependent on experience Job Type: Monday through Saturday, work rotating schedules including some evenings, weekends and holidays, with one day off during the week Full Time Exempt Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Ter Life Insurance available Medical and supplemental insurances are available for employees who work at least 30 hours per week
Das Dutchman Essenhaus - Dutchman Hospitality Group
Middlebury, Indiana
Essenhaus Restaurant and Bakery is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Pay: Dependent on experience Our team member enjoy: Sundays off DHG Discounts - on meals/merchandise/lodging/shows for staff Paid Vacations Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to Smart Dollar What you'll be doing: Floor Manager as needed Oversees Cashier/Host, Carryout, Bussers and recommends changes where needed Chief Experience Officer Ensures guests have an excellent experience from the time they enter our building to the time they leave Ensures staff is engaged and focused on customer service (pushes the 15-5 Rule) Ensures Front of House area is clean and organized Works with team on the importance of upselling in house & carryout Works with the restaurant manager and the assistant manager in set up and planning of scheduled banquets Additional duties as needed or directed Skills you'll bring along: Experience as a leader in a high-volume kitchen of a full-service restaurant A natural leader with experience training and coaching Ability to communicate fluently, read and comprehend simple instructions Willingness to work rotating days and nights with Saturdays a must Serve Safe Certification required or completed in first year of employment Valid driver's license Able to travel intermittently Pay: Dependent on experience Job Type: Monday through Saturday, work rotating schedules including some evenings, weekends and holidays, with one day off during the week Full Time Exempt Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Ter Life Insurance available Medical and supplemental insurances are available for employees who work at least 30 hours per week
May 07, 2024
Full time
Essenhaus Restaurant and Bakery is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Pay: Dependent on experience Our team member enjoy: Sundays off DHG Discounts - on meals/merchandise/lodging/shows for staff Paid Vacations Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to Smart Dollar What you'll be doing: Floor Manager as needed Oversees Cashier/Host, Carryout, Bussers and recommends changes where needed Chief Experience Officer Ensures guests have an excellent experience from the time they enter our building to the time they leave Ensures staff is engaged and focused on customer service (pushes the 15-5 Rule) Ensures Front of House area is clean and organized Works with team on the importance of upselling in house & carryout Works with the restaurant manager and the assistant manager in set up and planning of scheduled banquets Additional duties as needed or directed Skills you'll bring along: Experience as a leader in a high-volume kitchen of a full-service restaurant A natural leader with experience training and coaching Ability to communicate fluently, read and comprehend simple instructions Willingness to work rotating days and nights with Saturdays a must Serve Safe Certification required or completed in first year of employment Valid driver's license Able to travel intermittently Pay: Dependent on experience Job Type: Monday through Saturday, work rotating schedules including some evenings, weekends and holidays, with one day off during the week Full Time Exempt Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Ter Life Insurance available Medical and supplemental insurances are available for employees who work at least 30 hours per week
Das Dutchman Essenhaus - Dutchman Hospitality Group
Middlebury, Indiana
Essenhaus Restaurant and Bakery is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Pay: Dependent on experience Our team member enjoy: Sundays off DHG Discounts - on meals/merchandise/lodging/shows for staff Paid Vacations Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to Smart Dollar What you'll be doing: Floor Manager as needed Oversees Cashier/Host, Carryout, Bussers and recommends changes where needed Chief Experience Officer Ensures guests have an excellent experience from the time they enter our building to the time they leave Ensures staff is engaged and focused on customer service (pushes the 15-5 Rule) Ensures Front of House area is clean and organized Works with team on the importance of upselling in house & carryout Works with the restaurant manager and the assistant manager in set up and planning of scheduled banquets Additional duties as needed or directed Skills you'll bring along: Experience as a leader in a high-volume kitchen of a full-service restaurant A natural leader with experience training and coaching Ability to communicate fluently, read and comprehend simple instructions Willingness to work rotating days and nights with Saturdays a must Serve Safe Certification required or completed in first year of employment Valid driver's license Able to travel intermittently Pay: Dependent on experience Job Type: Monday through Saturday, work rotating schedules including some evenings, weekends and holidays, with one day off during the week Full Time Exempt Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Ter Life Insurance available Medical and supplemental insurances are available for employees who work at least 30 hours per week
May 06, 2024
Full time
Essenhaus Restaurant and Bakery is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Pay: Dependent on experience Our team member enjoy: Sundays off DHG Discounts - on meals/merchandise/lodging/shows for staff Paid Vacations Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to Smart Dollar What you'll be doing: Floor Manager as needed Oversees Cashier/Host, Carryout, Bussers and recommends changes where needed Chief Experience Officer Ensures guests have an excellent experience from the time they enter our building to the time they leave Ensures staff is engaged and focused on customer service (pushes the 15-5 Rule) Ensures Front of House area is clean and organized Works with team on the importance of upselling in house & carryout Works with the restaurant manager and the assistant manager in set up and planning of scheduled banquets Additional duties as needed or directed Skills you'll bring along: Experience as a leader in a high-volume kitchen of a full-service restaurant A natural leader with experience training and coaching Ability to communicate fluently, read and comprehend simple instructions Willingness to work rotating days and nights with Saturdays a must Serve Safe Certification required or completed in first year of employment Valid driver's license Able to travel intermittently Pay: Dependent on experience Job Type: Monday through Saturday, work rotating schedules including some evenings, weekends and holidays, with one day off during the week Full Time Exempt Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Ter Life Insurance available Medical and supplemental insurances are available for employees who work at least 30 hours per week
At Call Your Mother we believe that great food is made even better with amazing service and having fun together. CYM is a neighborhood bagel shop and deli with locations in DC, MD, VA, weekly farmer's markets throughout the DMV, and new shops in Denver, Colorado. We're looking for new team members with positive attitudes and an eagerness to learn who are as excited about good food & GOOD VIBES. We're hiring for a Front of House (FOH) position at our Hilltop location Our FOH team interacts directly with CYM guests, making the first impression of their experience. Your friendly and positive attitude will ensure guests leave happier than when they arrived. This role includes being a cashier, barista, expo, and food runner - from accurately taking orders to running food to guests to keeping our shops clean. Our FOH team keeps the shops buzzing - having fun while creating a great dining experience for guests. Company Core Values & Expectations: V ibrant - You are abundantly happy, fun, passionate, playful, and kind I ntegrity - You are honest, caring, real, and always strive to do the right thing and take pride in what you do B elonging - You will work as a team to make people feel welcome E nergy - You are active, proactive, and work hard to make things happen S eize the Moment - You make the most of every guest opportunity by saying yes and by trying new things, and by being original As a CYM team member, you'll make an impact by: Creating extraordinary moments for guests Contributing to our business with your ideas and feedback Supporting and lifting up our communities and neighborhoods Being yourself and making genuine relationships with other team members and guests You'll be a great addition to the CYM team if you: Enjoy the hospitality and serving others Have high energy and stamina in a fast-paced environment Treat others with kindness and respect Are a team player and always willing to help others Work calmly and effectively under pressure Communicate clearly and efficiently with guests and staff Can work flexible shifts and schedules, inclusive of weekends and holidays. We are only closed on Thanksgiving and Christmas Day. Prior hospitality experience is not required. We believe that the best individuals come with varied backgrounds and experiences. We value work ethic, problem-solving skills, teamwork, and a positive attitude more than anything else. By demonstrating these qualities there is an opportunity to grow here! You'll love working at CYM because: Starting wage: $18.29/hourly, plus tips for all positions. With tips, your pay is likely to range from $20-24/hour. We have a friendly, fun, and positive work environment, with a welcoming and supportive team, and opportunities to grow For full-time staff (30+ hours): a benefits package that includes health, dental, and vision insurance, and 401k, paid vacation, and paid parental leave Other staff benefits include, free Call Your Mother staff meals, free fitness and wellness classes, English/Spanish classes, team-building activities, and more We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members. Powered by JazzHR
Apr 21, 2024
Full time
At Call Your Mother we believe that great food is made even better with amazing service and having fun together. CYM is a neighborhood bagel shop and deli with locations in DC, MD, VA, weekly farmer's markets throughout the DMV, and new shops in Denver, Colorado. We're looking for new team members with positive attitudes and an eagerness to learn who are as excited about good food & GOOD VIBES. We're hiring for a Front of House (FOH) position at our Hilltop location Our FOH team interacts directly with CYM guests, making the first impression of their experience. Your friendly and positive attitude will ensure guests leave happier than when they arrived. This role includes being a cashier, barista, expo, and food runner - from accurately taking orders to running food to guests to keeping our shops clean. Our FOH team keeps the shops buzzing - having fun while creating a great dining experience for guests. Company Core Values & Expectations: V ibrant - You are abundantly happy, fun, passionate, playful, and kind I ntegrity - You are honest, caring, real, and always strive to do the right thing and take pride in what you do B elonging - You will work as a team to make people feel welcome E nergy - You are active, proactive, and work hard to make things happen S eize the Moment - You make the most of every guest opportunity by saying yes and by trying new things, and by being original As a CYM team member, you'll make an impact by: Creating extraordinary moments for guests Contributing to our business with your ideas and feedback Supporting and lifting up our communities and neighborhoods Being yourself and making genuine relationships with other team members and guests You'll be a great addition to the CYM team if you: Enjoy the hospitality and serving others Have high energy and stamina in a fast-paced environment Treat others with kindness and respect Are a team player and always willing to help others Work calmly and effectively under pressure Communicate clearly and efficiently with guests and staff Can work flexible shifts and schedules, inclusive of weekends and holidays. We are only closed on Thanksgiving and Christmas Day. Prior hospitality experience is not required. We believe that the best individuals come with varied backgrounds and experiences. We value work ethic, problem-solving skills, teamwork, and a positive attitude more than anything else. By demonstrating these qualities there is an opportunity to grow here! You'll love working at CYM because: Starting wage: $18.29/hourly, plus tips for all positions. With tips, your pay is likely to range from $20-24/hour. We have a friendly, fun, and positive work environment, with a welcoming and supportive team, and opportunities to grow For full-time staff (30+ hours): a benefits package that includes health, dental, and vision insurance, and 401k, paid vacation, and paid parental leave Other staff benefits include, free Call Your Mother staff meals, free fitness and wellness classes, English/Spanish classes, team-building activities, and more We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members. Powered by JazzHR
JOB SUMMARY:Responsible for assisting guests when registering them into the hotel, settling accounts upon check-out and providing information throughout their stay. Works closely with related departments to ensure excellent customer service. Acts as a role model for all front office staff and provides guidance during the shift in the absence of a front desk lead agent. KEY JOB FUNCTIONS: Greets guests in a warm and friendly manner, using personalized service.Registers guests into the hotel following established procedures; works in conjunction with Housekeeping, VIP Services, Hotel Supervisor, and/or Lead Guest Service Agent.Performs cashiering functions in a manner as they relate to the hotel following established procedures, including accurate record keeping, posting of charges, billing disputes and cash payment handling.Ensures that guest needs and special requests are met - invoking service recovery when appropriate.Applies reward credits based on availability and established guidelines.Maintains the condition of front desk forms guests of events, shows, activities and amenities available within Harrah's/Harveys.Demonstrates a pleasant and enthusiastic demeanor at all times.Understands the essential functions of the Housekeeping departmentHas working knowledge of Rooms Control and VIP services.Able to run and reconcile daily Revenue Control reports.Assists with on the job training for New Hires Qualifications: EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required Minimum of 6 month in a Hotel Front Desk and previous experience working in a customer service position is required QUALIFICATIONS:Literate and fluent in EnglishGood communication skillsMust be able to type at least 35 wpm. Strong knowledge of LMSAbility to handle difficult and demanding guestsAbility to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated businessActs as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Must be able to sit or stand for long periods of time.Visual and auditory range must include immediate environment.Mobility to move about the propertyMust have the manual dexterity to operate a computer and other necessary office equipment. Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 06, 2024
Full time
JOB SUMMARY:Responsible for assisting guests when registering them into the hotel, settling accounts upon check-out and providing information throughout their stay. Works closely with related departments to ensure excellent customer service. Acts as a role model for all front office staff and provides guidance during the shift in the absence of a front desk lead agent. KEY JOB FUNCTIONS: Greets guests in a warm and friendly manner, using personalized service.Registers guests into the hotel following established procedures; works in conjunction with Housekeeping, VIP Services, Hotel Supervisor, and/or Lead Guest Service Agent.Performs cashiering functions in a manner as they relate to the hotel following established procedures, including accurate record keeping, posting of charges, billing disputes and cash payment handling.Ensures that guest needs and special requests are met - invoking service recovery when appropriate.Applies reward credits based on availability and established guidelines.Maintains the condition of front desk forms guests of events, shows, activities and amenities available within Harrah's/Harveys.Demonstrates a pleasant and enthusiastic demeanor at all times.Understands the essential functions of the Housekeeping departmentHas working knowledge of Rooms Control and VIP services.Able to run and reconcile daily Revenue Control reports.Assists with on the job training for New Hires Qualifications: EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required Minimum of 6 month in a Hotel Front Desk and previous experience working in a customer service position is required QUALIFICATIONS:Literate and fluent in EnglishGood communication skillsMust be able to type at least 35 wpm. Strong knowledge of LMSAbility to handle difficult and demanding guestsAbility to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated businessActs as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Must be able to sit or stand for long periods of time.Visual and auditory range must include immediate environment.Mobility to move about the propertyMust have the manual dexterity to operate a computer and other necessary office equipment. Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
HRI Hospitality
334 O'Keefe Ave, New Orleans, LA, USA
JOB SUMMARY
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy that serves as a guide to respective staff.
JOB DUTIES
Maintain complete knowledge at all times of:
All hotel features/services, and hours of operation.
All room types, numbers, layout, decor, appointments, and location.
All room rates, special packages, and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in‑house group activities, locations, and times.
All hotel and departmental policies and procedures.
Access all functions of the computer system according to established procedures and standards.
Review the previous day's occupancy and room revenues.
Monitor revenues derived from telephone, garage, and sundries.
Monitor expenses (telephone, cost of sales, supplies, commissions, and labor).
Resolve discrepancies with the Accounting Department.
Ensure that staff report to work as scheduled. Document any late or absent employees.
Coordinate breaks for staff.
Conduct pre‑shift meetings with staff and review all information pertinent to the day's business.
Monitor the check‑in/check‑out process, ensuring agreement to hotel standards, anticipate critical situations, and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
Always promote positive guest relations.
Monitor and handle guest complaints
Assist guests with reports of lost or stolen articles, following hotel policy.
Adhere to hotel requirements for guest and employee accidents or injuries and in emergency situations.
Ensure security of guest room access.
Monitor and ensure that all cashiering procedures comply with accounting policies and standards
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
Anticipate sold‑out situations and know how many rooms are overbooked.
Locate alternative accommodations for guests and "walk" guests, following hotel policies and procedures.
Audit surrounding area hotels daily for the status of rooms, rates, discount rates, and packages. Maintain a current list of available locations for walk situations.
Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel.
Work closely with Housekeeping management to ensure accurate status of each room, and readiness of rooms for check‑in and to report guest concerns.
Print special requests report and block according to specifications.
Balance room types daily according to departmental procedures.
Review resumes for arriving groups; organize and coordinate master accounts and check‑in/check-out., pre‑registration procedures.
Monitor V.I.P. arrivals; greet and escort them to their room.
Review all out‑of‑order rooms daily with respective departments to determine the most current status and an estimated date for return to room inventory.
Ensure all closing duties for staff are completed before staff signs out.
Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards.
Prepare and submit daily/weekly payroll records.
Complete all paperwork and closing duties in accordance with departmental standards.
Review the status of assignments and any follow‑up action with the on‑coming supervisor.
MINIMUM REQUIREMENTS
High school graduate or equivalent, some college
Previous experience in guest services
Two years’ experience as a Front Office Supervisor
Ability to enforce hotel's standards, policies, and procedures with Front Desk staff.
Ability to prioritize and organize work assignments, and delegate work.
Ability to focus attention on details.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job ‐ related requirements.
Apr 30, 2024
Full time
JOB SUMMARY
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy that serves as a guide to respective staff.
JOB DUTIES
Maintain complete knowledge at all times of:
All hotel features/services, and hours of operation.
All room types, numbers, layout, decor, appointments, and location.
All room rates, special packages, and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in‑house group activities, locations, and times.
All hotel and departmental policies and procedures.
Access all functions of the computer system according to established procedures and standards.
Review the previous day's occupancy and room revenues.
Monitor revenues derived from telephone, garage, and sundries.
Monitor expenses (telephone, cost of sales, supplies, commissions, and labor).
Resolve discrepancies with the Accounting Department.
Ensure that staff report to work as scheduled. Document any late or absent employees.
Coordinate breaks for staff.
Conduct pre‑shift meetings with staff and review all information pertinent to the day's business.
Monitor the check‑in/check‑out process, ensuring agreement to hotel standards, anticipate critical situations, and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
Always promote positive guest relations.
Monitor and handle guest complaints
Assist guests with reports of lost or stolen articles, following hotel policy.
Adhere to hotel requirements for guest and employee accidents or injuries and in emergency situations.
Ensure security of guest room access.
Monitor and ensure that all cashiering procedures comply with accounting policies and standards
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
Anticipate sold‑out situations and know how many rooms are overbooked.
Locate alternative accommodations for guests and "walk" guests, following hotel policies and procedures.
Audit surrounding area hotels daily for the status of rooms, rates, discount rates, and packages. Maintain a current list of available locations for walk situations.
Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel.
Work closely with Housekeeping management to ensure accurate status of each room, and readiness of rooms for check‑in and to report guest concerns.
Print special requests report and block according to specifications.
Balance room types daily according to departmental procedures.
Review resumes for arriving groups; organize and coordinate master accounts and check‑in/check-out., pre‑registration procedures.
Monitor V.I.P. arrivals; greet and escort them to their room.
Review all out‑of‑order rooms daily with respective departments to determine the most current status and an estimated date for return to room inventory.
Ensure all closing duties for staff are completed before staff signs out.
Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards.
Prepare and submit daily/weekly payroll records.
Complete all paperwork and closing duties in accordance with departmental standards.
Review the status of assignments and any follow‑up action with the on‑coming supervisor.
MINIMUM REQUIREMENTS
High school graduate or equivalent, some college
Previous experience in guest services
Two years’ experience as a Front Office Supervisor
Ability to enforce hotel's standards, policies, and procedures with Front Desk staff.
Ability to prioritize and organize work assignments, and delegate work.
Ability to focus attention on details.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job ‐ related requirements.
HRI Hospitality
104 Market St, Shreveport, LA, USA
The Hilton Shreveport is hiring an Assistant Chief Engineer because their engineering team is growing!
We offer many benefits for full-time employees such as medical, dental, life insurance, 401K, paid time off, discounted hotel stays, and more.
JOB DESCRIPTION
Job Title: Assistant Chief Engineer (Working Engineer)
Job Type: Full-Time
Department: Engineering/Maintenance
Supervision Exercised: Engineers
Supervision Received : Chief Engineer
Availability: Evening Shifts, Weekends
JOB SUMMARY
The Assistant Chief Engineer is responsible for direct supervision of all engineering and maintenance personnel, as well as assisting in maintaining the general condition of the property, concerning all aspects of electrical, plumbing, mechanical, and painting work, and even repairing mechanical equipment. Assigns and assists in completing work orders from all departments on a timely basis. Assigns, supervises, and assists in preventive maintenance for all building equipment and guest rooms. May be involved in the coordination of renovation projects and development of emergency programs.
JOB DUTIES
Working Knowledge of:
Air Conditioning and Heating
Boiler Systems
Plumbing Codes
Electrical Codes
National/Local Fire Codes/Mechanical Codes
Swimming Pool Maintenance
Blueprints and Plumbing Schematics
Power and hand tools, meters, etc., as they relate to the technical trades.
Review, prioritize, and issue daily assignments to Engineering and Maintenance staff.
Order and organize tools and equipment to perform daily assignments.
Maintain timeliness and work schedule following a preventive maintenance program.
Check work orders and night reports for any problems and resolve them in a timely manner.
Schedule work in advance with repairs and maintenance in guest rooms.
Coordinating with Housekeeping and Front Office.
Oversee electrical repairs and installation.
Oversee and perform plumbing repairs.
Oversee and perform preventive maintenance on equipment.
Oversee and perform any maintenance in guest rooms and public areas.
Assist the engineers and maintenance personnel in all phases of repair work.
Adjust work schedule to cover vacations, personal leave, and holidays when necessary.
Maintain proper supply and tool inventory so employees can accomplish their assignments efficiently.
Ensure the security of any assigned keys.
Assist outside contractors when needed.
Assist in developing, implementing, and directing all emergency programs.
Ensure monthly safety inspections take place and employees are trained accordingly.
Assign and verify completion with all Engineers of all repairs, replacement, and renovation projects to offices and employee work areas.
Routinely inspects units and common areas to ensure they are in compliance with QA and safety standards.
Maintains an accurate inventory of operating supplies and ensures that accurate purchasing procedures are followed to maintain an adequate supply.
Ensures all assets of the department, equipment, supplies, and storage are accurately locked and secured.
Assume responsibility of engineer on duty when necessary
Help in the recommendation of energy-saving ideas.
Follow, and enforce all O.S.H.A. and safety guidelines.
Performs other related activities as the need arises.
MINIMUM REQUIREMENTS
At least 3 years of related experience, with at least 2 of those years in a lead position or equivalent in the maintenance field
Advanced knowledge of building management/engineering
Thorough knowledge and understanding of general repairs and maintenance
Must possess very good interpersonal and communication skills, both verbal and written; will be interfacing with a high percentage of guests as well as other staff members
Committed to delivering a high level of customer service & positive attitude
Flexibility to respond to a range of different work situations & people
Ability to work under pressure & independently
The ability to listen, learn, be helpful in all situations, and make the soundest decisions toward the resolution of a potential problem
Flexibility with work schedule & reliability required
Must be flexible to work all shifts, and may be required to work overtime on occasion when the department is short of staff.
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
First Aid/CPR
Vocational training in engineering or similar field
Solid understanding of O.S.H.A.and building engineering
Pre-employment background screening is required as a condition of employment. EOE/M/F/Vet/Disabled.
Apr 10, 2024
Full time
The Hilton Shreveport is hiring an Assistant Chief Engineer because their engineering team is growing!
We offer many benefits for full-time employees such as medical, dental, life insurance, 401K, paid time off, discounted hotel stays, and more.
JOB DESCRIPTION
Job Title: Assistant Chief Engineer (Working Engineer)
Job Type: Full-Time
Department: Engineering/Maintenance
Supervision Exercised: Engineers
Supervision Received : Chief Engineer
Availability: Evening Shifts, Weekends
JOB SUMMARY
The Assistant Chief Engineer is responsible for direct supervision of all engineering and maintenance personnel, as well as assisting in maintaining the general condition of the property, concerning all aspects of electrical, plumbing, mechanical, and painting work, and even repairing mechanical equipment. Assigns and assists in completing work orders from all departments on a timely basis. Assigns, supervises, and assists in preventive maintenance for all building equipment and guest rooms. May be involved in the coordination of renovation projects and development of emergency programs.
JOB DUTIES
Working Knowledge of:
Air Conditioning and Heating
Boiler Systems
Plumbing Codes
Electrical Codes
National/Local Fire Codes/Mechanical Codes
Swimming Pool Maintenance
Blueprints and Plumbing Schematics
Power and hand tools, meters, etc., as they relate to the technical trades.
Review, prioritize, and issue daily assignments to Engineering and Maintenance staff.
Order and organize tools and equipment to perform daily assignments.
Maintain timeliness and work schedule following a preventive maintenance program.
Check work orders and night reports for any problems and resolve them in a timely manner.
Schedule work in advance with repairs and maintenance in guest rooms.
Coordinating with Housekeeping and Front Office.
Oversee electrical repairs and installation.
Oversee and perform plumbing repairs.
Oversee and perform preventive maintenance on equipment.
Oversee and perform any maintenance in guest rooms and public areas.
Assist the engineers and maintenance personnel in all phases of repair work.
Adjust work schedule to cover vacations, personal leave, and holidays when necessary.
Maintain proper supply and tool inventory so employees can accomplish their assignments efficiently.
Ensure the security of any assigned keys.
Assist outside contractors when needed.
Assist in developing, implementing, and directing all emergency programs.
Ensure monthly safety inspections take place and employees are trained accordingly.
Assign and verify completion with all Engineers of all repairs, replacement, and renovation projects to offices and employee work areas.
Routinely inspects units and common areas to ensure they are in compliance with QA and safety standards.
Maintains an accurate inventory of operating supplies and ensures that accurate purchasing procedures are followed to maintain an adequate supply.
Ensures all assets of the department, equipment, supplies, and storage are accurately locked and secured.
Assume responsibility of engineer on duty when necessary
Help in the recommendation of energy-saving ideas.
Follow, and enforce all O.S.H.A. and safety guidelines.
Performs other related activities as the need arises.
MINIMUM REQUIREMENTS
At least 3 years of related experience, with at least 2 of those years in a lead position or equivalent in the maintenance field
Advanced knowledge of building management/engineering
Thorough knowledge and understanding of general repairs and maintenance
Must possess very good interpersonal and communication skills, both verbal and written; will be interfacing with a high percentage of guests as well as other staff members
Committed to delivering a high level of customer service & positive attitude
Flexibility to respond to a range of different work situations & people
Ability to work under pressure & independently
The ability to listen, learn, be helpful in all situations, and make the soundest decisions toward the resolution of a potential problem
Flexibility with work schedule & reliability required
Must be flexible to work all shifts, and may be required to work overtime on occasion when the department is short of staff.
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
First Aid/CPR
Vocational training in engineering or similar field
Solid understanding of O.S.H.A.and building engineering
Pre-employment background screening is required as a condition of employment. EOE/M/F/Vet/Disabled.
Overview: Supervisors are responsible for overseeing restaurant operations which includes training, motivating, evaluating, developing and coaching associates. As a part of the Leadership team, you will be monitoring the business needs for staffing, inventory and cleanliness. Supervisors will oversee back of house operations while providing quality service in a clean, safe atmosphere. Supervisors will be promoting a positive culture for associates and guests with an emphasis on hospitality and customer service. Responsibilities: Supervise daily front of house operations at Sawmill Creek's Restaurant. Supervise line level associates. Assure that all items are prepared properly and at appropriate levels to control costs. Assure that all menu items are produced to the standards set forth by Management. Assure that daily cleaning programs are adhered to. Perform line checks to ensure food quality and safety. Provide support for Kitchen Manager/Chef. Qualifications: Previous experience at a Supervisory level or higher. Ability to work long shifts on your feet. Ability to lead a team of cooks in a fast-paced kitchen. Ability to lift at least 40lbs. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 09, 2024
Full time
Overview: Supervisors are responsible for overseeing restaurant operations which includes training, motivating, evaluating, developing and coaching associates. As a part of the Leadership team, you will be monitoring the business needs for staffing, inventory and cleanliness. Supervisors will oversee back of house operations while providing quality service in a clean, safe atmosphere. Supervisors will be promoting a positive culture for associates and guests with an emphasis on hospitality and customer service. Responsibilities: Supervise daily front of house operations at Sawmill Creek's Restaurant. Supervise line level associates. Assure that all items are prepared properly and at appropriate levels to control costs. Assure that all menu items are produced to the standards set forth by Management. Assure that daily cleaning programs are adhered to. Perform line checks to ensure food quality and safety. Provide support for Kitchen Manager/Chef. Qualifications: Previous experience at a Supervisory level or higher. Ability to work long shifts on your feet. Ability to lead a team of cooks in a fast-paced kitchen. Ability to lift at least 40lbs. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: Supervisors are responsible for overseeing restaurant operations which includes training, motivating, evaluating, developing and coaching associates. As a part of the Leadership team, you will be monitoring the business needs for staffing, inventory and cleanliness. Supervisors will oversee back of house operations while providing quality service in a clean, safe atmosphere. Supervisors will be promoting a positive culture for associates and guests with an emphasis on hospitality and customer service. Responsibilities: Supervise daily front of house operations at Sawmill Creek's Restaurant. Supervise line level associates. Assure that all items are prepared properly and at appropriate levels to control costs. Assure that all menu items are produced to the standards set forth by Management. Assure that daily cleaning programs are adhered to. Perform line checks to ensure food quality and safety. Provide support for Kitchen Manager/Chef. Qualifications: Previous experience at a Supervisory level or higher. Ability to work long shifts on your feet. Ability to lead a team of cooks in a fast-paced kitchen. Ability to lift at least 40lbs. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 09, 2024
Full time
Overview: Supervisors are responsible for overseeing restaurant operations which includes training, motivating, evaluating, developing and coaching associates. As a part of the Leadership team, you will be monitoring the business needs for staffing, inventory and cleanliness. Supervisors will oversee back of house operations while providing quality service in a clean, safe atmosphere. Supervisors will be promoting a positive culture for associates and guests with an emphasis on hospitality and customer service. Responsibilities: Supervise daily front of house operations at Sawmill Creek's Restaurant. Supervise line level associates. Assure that all items are prepared properly and at appropriate levels to control costs. Assure that all menu items are produced to the standards set forth by Management. Assure that daily cleaning programs are adhered to. Perform line checks to ensure food quality and safety. Provide support for Kitchen Manager/Chef. Qualifications: Previous experience at a Supervisory level or higher. Ability to work long shifts on your feet. Ability to lead a team of cooks in a fast-paced kitchen. Ability to lift at least 40lbs. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: Supervisors are responsible for overseeing restaurant operations which includes training, motivating, evaluating, developing and coaching associates. As a part of the Leadership team, you will be monitoring the business needs for staffing, inventory and cleanliness. Supervisors will oversee back of house operations while providing quality service in a clean, safe atmosphere. Supervisors will be promoting a positive culture for associates and guests with an emphasis on hospitality and customer service. Responsibilities: Supervise daily front of house operations at Sawmill Creek's Restaurant. Supervise line level associates. Assure that all items are prepared properly and at appropriate levels to control costs. Assure that all menu items are produced to the standards set forth by Management. Assure that daily cleaning programs are adhered to. Perform line checks to ensure food quality and safety. Provide support for Kitchen Manager/Chef. Qualifications: Previous experience at a Supervisory level or higher. Ability to work long shifts on your feet. Ability to lead a team of cooks in a fast-paced kitchen. Ability to lift at least 40lbs. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 09, 2024
Full time
Overview: Supervisors are responsible for overseeing restaurant operations which includes training, motivating, evaluating, developing and coaching associates. As a part of the Leadership team, you will be monitoring the business needs for staffing, inventory and cleanliness. Supervisors will oversee back of house operations while providing quality service in a clean, safe atmosphere. Supervisors will be promoting a positive culture for associates and guests with an emphasis on hospitality and customer service. Responsibilities: Supervise daily front of house operations at Sawmill Creek's Restaurant. Supervise line level associates. Assure that all items are prepared properly and at appropriate levels to control costs. Assure that all menu items are produced to the standards set forth by Management. Assure that daily cleaning programs are adhered to. Perform line checks to ensure food quality and safety. Provide support for Kitchen Manager/Chef. Qualifications: Previous experience at a Supervisory level or higher. Ability to work long shifts on your feet. Ability to lead a team of cooks in a fast-paced kitchen. Ability to lift at least 40lbs. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
JOB PURPOSE: Responsible for daily operation of the restaurant and patio bar, perimeter locations (Employee Café, Pizza in the Square and Woody's) including guest service, sanitation, food production, cash control, employee relations, liquor control, inventories and ordering, while keeping within the Restaurant budgets pertaining to labor, food cost and operating expenses. Responsible for leading and developing the Front of House and Back of House Supervision to ensure their goals and daily functions are met. KEY DUTIES AND RESPONSIBILITIES: Oversee all operations and make certain that; they are open on time, equipped properly, and that the restaurant is properly staffed to produce a quality product. Develop and encourage high team member morale and communication between team members. Analyze daily reports (POS System) to assure that all goals are being met and no discrepancies exist. Interact with guests and assure that all problems are resolved quickly, log and report necessary complaints to Food and Beverage Manager. Coordinate daily ordering with Unit Leads for each location. Responsible for monthly inventory. Prepare master schedule for all Restaurant team members (Beaver Brother's, Pizza in the Square, Employee Cafe). Coordinate with Scheduling Coordinator on the hiring, orientation, and placement of team members. Ensure adequate staffing levels, Scheduling for all areas is complete, and in accordance with labor laws and budget. Communicate with Scheduling Supervisor to blend Restaurant Team Members onto the Midway for additional hours. Promote a positive work environment. Provide first class guest service to both Guest and Team Members. Monitor food costs and assist in the development of menu items to achieve budgeted goals. Monitor food equipment to ensure proper operation and maintenance. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members. All other duties assigned or necessary to support the park as a whole and the Food and Beverage department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS: Minimum age is 18 Supervisory experience in a Full Service Restaurant/banquet/mass feeding settings Must be able to work holidays and weekends High school diploma or equivalent is required Valid NYS motor vehicle operator's license Ability to work in a fast paced environment and maintain a positive attitude Team player Organized and detail oriented Good communication skills, both written and oral Ability to plan and organize work in an efficient and cost-effective manner and without direct supervision Food Safety course is a plus Alcohol serving awareness course is a plus OTHER FUNCTIONS: Any and all other duties that is assigned or necessary in order to support the Revenue Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/or walk for long periods of time throughout the day Must be able to work outdoors in the park at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 60 pounds Requires occasional carries up to 100 pounds with the assistance of a two wheel hand cart EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
May 08, 2024
Full time
JOB PURPOSE: Responsible for daily operation of the restaurant and patio bar, perimeter locations (Employee Café, Pizza in the Square and Woody's) including guest service, sanitation, food production, cash control, employee relations, liquor control, inventories and ordering, while keeping within the Restaurant budgets pertaining to labor, food cost and operating expenses. Responsible for leading and developing the Front of House and Back of House Supervision to ensure their goals and daily functions are met. KEY DUTIES AND RESPONSIBILITIES: Oversee all operations and make certain that; they are open on time, equipped properly, and that the restaurant is properly staffed to produce a quality product. Develop and encourage high team member morale and communication between team members. Analyze daily reports (POS System) to assure that all goals are being met and no discrepancies exist. Interact with guests and assure that all problems are resolved quickly, log and report necessary complaints to Food and Beverage Manager. Coordinate daily ordering with Unit Leads for each location. Responsible for monthly inventory. Prepare master schedule for all Restaurant team members (Beaver Brother's, Pizza in the Square, Employee Cafe). Coordinate with Scheduling Coordinator on the hiring, orientation, and placement of team members. Ensure adequate staffing levels, Scheduling for all areas is complete, and in accordance with labor laws and budget. Communicate with Scheduling Supervisor to blend Restaurant Team Members onto the Midway for additional hours. Promote a positive work environment. Provide first class guest service to both Guest and Team Members. Monitor food costs and assist in the development of menu items to achieve budgeted goals. Monitor food equipment to ensure proper operation and maintenance. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members. All other duties assigned or necessary to support the park as a whole and the Food and Beverage department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS: Minimum age is 18 Supervisory experience in a Full Service Restaurant/banquet/mass feeding settings Must be able to work holidays and weekends High school diploma or equivalent is required Valid NYS motor vehicle operator's license Ability to work in a fast paced environment and maintain a positive attitude Team player Organized and detail oriented Good communication skills, both written and oral Ability to plan and organize work in an efficient and cost-effective manner and without direct supervision Food Safety course is a plus Alcohol serving awareness course is a plus OTHER FUNCTIONS: Any and all other duties that is assigned or necessary in order to support the Revenue Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/or walk for long periods of time throughout the day Must be able to work outdoors in the park at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 60 pounds Requires occasional carries up to 100 pounds with the assistance of a two wheel hand cart EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
Overview: Supervisors are responsible for overseeing restaurant operations which includes training, motivating, evaluating, developing and coaching associates. As a part of the Leadership team, you will be monitoring the business needs for staffing, inventory and cleanliness. Supervisors will oversee back of house operations while providing quality service in a clean, safe atmosphere. Supervisors will be promoting a positive culture for associates and guests with an emphasis on hospitality and customer service. Responsibilities: Supervise daily front of house operations at Sawmill Creek's Restaurant. Supervise line level associates. Assure that all items are prepared properly and at appropriate levels to control costs. Assure that all menu items are produced to the standards set forth by Management. Assure that daily cleaning programs are adhered to. Perform line checks to ensure food quality and safety. Provide support for Kitchen Manager/Chef. Qualifications: Previous experience at a Supervisory level or higher. Ability to work long shifts on your feet. Ability to lead a team of cooks in a fast-paced kitchen. Ability to lift at least 40lbs. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 08, 2024
Full time
Overview: Supervisors are responsible for overseeing restaurant operations which includes training, motivating, evaluating, developing and coaching associates. As a part of the Leadership team, you will be monitoring the business needs for staffing, inventory and cleanliness. Supervisors will oversee back of house operations while providing quality service in a clean, safe atmosphere. Supervisors will be promoting a positive culture for associates and guests with an emphasis on hospitality and customer service. Responsibilities: Supervise daily front of house operations at Sawmill Creek's Restaurant. Supervise line level associates. Assure that all items are prepared properly and at appropriate levels to control costs. Assure that all menu items are produced to the standards set forth by Management. Assure that daily cleaning programs are adhered to. Perform line checks to ensure food quality and safety. Provide support for Kitchen Manager/Chef. Qualifications: Previous experience at a Supervisory level or higher. Ability to work long shifts on your feet. Ability to lead a team of cooks in a fast-paced kitchen. Ability to lift at least 40lbs. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: Supervisors are responsible for overseeing restaurant operations which includes training, motivating, evaluating, developing and coaching associates. As a part of the Leadership team, you will be monitoring the business needs for staffing, inventory and cleanliness. Supervisors will oversee back of house operations while providing quality service in a clean, safe atmosphere. Supervisors will be promoting a positive culture for associates and guests with an emphasis on hospitality and customer service. Responsibilities: Supervise daily front of house operations at Sawmill Creek's Restaurant. Supervise line level associates. Assure that all items are prepared properly and at appropriate levels to control costs. Assure that all menu items are produced to the standards set forth by Management. Assure that daily cleaning programs are adhered to. Perform line checks to ensure food quality and safety. Provide support for Kitchen Manager/Chef. Qualifications: Previous experience at a Supervisory level or higher. Ability to work long shifts on your feet. Ability to lead a team of cooks in a fast-paced kitchen. Ability to lift at least 40lbs. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 08, 2024
Full time
Overview: Supervisors are responsible for overseeing restaurant operations which includes training, motivating, evaluating, developing and coaching associates. As a part of the Leadership team, you will be monitoring the business needs for staffing, inventory and cleanliness. Supervisors will oversee back of house operations while providing quality service in a clean, safe atmosphere. Supervisors will be promoting a positive culture for associates and guests with an emphasis on hospitality and customer service. Responsibilities: Supervise daily front of house operations at Sawmill Creek's Restaurant. Supervise line level associates. Assure that all items are prepared properly and at appropriate levels to control costs. Assure that all menu items are produced to the standards set forth by Management. Assure that daily cleaning programs are adhered to. Perform line checks to ensure food quality and safety. Provide support for Kitchen Manager/Chef. Qualifications: Previous experience at a Supervisory level or higher. Ability to work long shifts on your feet. Ability to lead a team of cooks in a fast-paced kitchen. Ability to lift at least 40lbs. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.