General Purpose: Serves guests food and beverage items in a prompt, professional and courteous manner. Creates memorable dining experiences through personalized and genuine interactions. Essential Duties: Prepares restaurant tables with special attention to sanitation and order. Assists with setting up pool dining and rearranging spaces to accommodate larger parties. Provides immediate attention to all guests upon seating. Assisting with Pool Check in Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate. Presents menus and assists guests in selecting food and beverage items. Delivers food to guests promptly after preparation. Confirms orders with the chefs and bartenders whenever a clarification is requested. Ensures guest satisfaction. Anticipates guest needs, replenishes items as needed, and maintains a clean and clutter free table. Participates in pre-shift meetings. Maintains organized workstation and side work duties. Accountable for checks and cash transactions. Utilizes the Point of Sale System properly and strives for 100% accuracy in all charges and transactions. Follows established training and systems for taking, placing, and delivering orders. Follows established standards for greeting, cocktail service, food delivery and general service techniques. Collaborates with other servers, kitchen and bar staff before, during and after meal service periods to execute a "Member/Guest Comes First" approach. Works closely with restaurant management to immediately address all guest concerns Incorporates safe work practices in job performance. Regular and reliable attendance. Performs other duties as required. Minimum Requirements: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Requirements: Server experience preferred Proven exemplary customer service skills Experience with a restaurant POS software platform Physical Demands: Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Frequently works in outdoor weather conditions. Noise level is moderate. Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). Meets state age requirements for handling alcoholic beverages. Working knowledge of POS system. Attention to cleanliness and safety. Must have legible handwriting. Patience and customer-oriented approach. Excellent people skills with a friendly attitude. Responsible and trustworthy. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
May 27, 2024
Full time
General Purpose: Serves guests food and beverage items in a prompt, professional and courteous manner. Creates memorable dining experiences through personalized and genuine interactions. Essential Duties: Prepares restaurant tables with special attention to sanitation and order. Assists with setting up pool dining and rearranging spaces to accommodate larger parties. Provides immediate attention to all guests upon seating. Assisting with Pool Check in Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate. Presents menus and assists guests in selecting food and beverage items. Delivers food to guests promptly after preparation. Confirms orders with the chefs and bartenders whenever a clarification is requested. Ensures guest satisfaction. Anticipates guest needs, replenishes items as needed, and maintains a clean and clutter free table. Participates in pre-shift meetings. Maintains organized workstation and side work duties. Accountable for checks and cash transactions. Utilizes the Point of Sale System properly and strives for 100% accuracy in all charges and transactions. Follows established training and systems for taking, placing, and delivering orders. Follows established standards for greeting, cocktail service, food delivery and general service techniques. Collaborates with other servers, kitchen and bar staff before, during and after meal service periods to execute a "Member/Guest Comes First" approach. Works closely with restaurant management to immediately address all guest concerns Incorporates safe work practices in job performance. Regular and reliable attendance. Performs other duties as required. Minimum Requirements: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Requirements: Server experience preferred Proven exemplary customer service skills Experience with a restaurant POS software platform Physical Demands: Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Frequently works in outdoor weather conditions. Noise level is moderate. Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). Meets state age requirements for handling alcoholic beverages. Working knowledge of POS system. Attention to cleanliness and safety. Must have legible handwriting. Patience and customer-oriented approach. Excellent people skills with a friendly attitude. Responsible and trustworthy. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
PENN Entertainment, Inc.
Bay Saint Louis, Mississippi
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Provides personalized service and uses guest name Resolves service problems according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round Monitors guest consumption of alcohol and intervenes as needed according to guidelines Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Handles money according to procedure Works well with others, especially beverage servers, bartenders, barbacks, F&B Management Maintains clean and stocked workstation To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent Read, write legibly, understand and speak English Excellent customer service/communication skills Count money and change correctly Must successfully complete ServSafe Alcohol training certification course. Know or is able to learn tray service, cocktail ingredients Available to work required schedule which may include nights, weekends, holidays and overtime as needed Must meet professional appearance standards as prescribed by company policy Must be physically mobile with reasonable accommodation Must be able to respond to visual and oral cues Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time Able to tolerate second-hand smoke, noise, bright lights Able to work at a fast pace in often crowded/noisy environment Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer
May 27, 2024
Full time
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Provides personalized service and uses guest name Resolves service problems according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round Monitors guest consumption of alcohol and intervenes as needed according to guidelines Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Handles money according to procedure Works well with others, especially beverage servers, bartenders, barbacks, F&B Management Maintains clean and stocked workstation To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent Read, write legibly, understand and speak English Excellent customer service/communication skills Count money and change correctly Must successfully complete ServSafe Alcohol training certification course. Know or is able to learn tray service, cocktail ingredients Available to work required schedule which may include nights, weekends, holidays and overtime as needed Must meet professional appearance standards as prescribed by company policy Must be physically mobile with reasonable accommodation Must be able to respond to visual and oral cues Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time Able to tolerate second-hand smoke, noise, bright lights Able to work at a fast pace in often crowded/noisy environment Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer
WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! WE LOVE OUR WORK. Provides personalized service and uses guest name Resolves service problems according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round Monitors guest consumption of alcohol and intervenes as needed according to guidelines Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Handles money according to procedure Works well with others, especially beverage servers, bartenders, barbacks, F&B Management Maintains clean and stocked workstation BRING US YOUR BEST. Must be 21 years of age High school diploma or equivalent Read, write legibly, understand and speak English Excellent customer service/communication skills Count money and change correctly Must successfully complete ServSafe Alcohol training certification course. Know or is able to learn tray service, cocktail ingredients Available to work required schedule which may include nights, weekends, holidays and overtime as needed Must meet professional appearance standards as prescribed by company policy Must be physically mobile with reasonable accommodation Must be able to respond to visual and oral cues Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time Able to tolerate second-hand smoke, noise, bright lights Able to work at a fast pace in often crowded/noisy environment Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY Starting from $4.25 per hour, based on experience.
May 27, 2024
Full time
WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! WE LOVE OUR WORK. Provides personalized service and uses guest name Resolves service problems according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round Monitors guest consumption of alcohol and intervenes as needed according to guidelines Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Handles money according to procedure Works well with others, especially beverage servers, bartenders, barbacks, F&B Management Maintains clean and stocked workstation BRING US YOUR BEST. Must be 21 years of age High school diploma or equivalent Read, write legibly, understand and speak English Excellent customer service/communication skills Count money and change correctly Must successfully complete ServSafe Alcohol training certification course. Know or is able to learn tray service, cocktail ingredients Available to work required schedule which may include nights, weekends, holidays and overtime as needed Must meet professional appearance standards as prescribed by company policy Must be physically mobile with reasonable accommodation Must be able to respond to visual and oral cues Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time Able to tolerate second-hand smoke, noise, bright lights Able to work at a fast pace in often crowded/noisy environment Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY Starting from $4.25 per hour, based on experience.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city's downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city. About the role Four Seasons Hotel Seattle is looking for a Pool Server who shares our passion for excellence and is enthusiastic about creating the ultimate dining experience. The Server is part of a dynamic team that provides award winning service to our restaurant and hotel guests. This position reports to the Pool Supervisor. U.S. work authorization is required for this position. What you will do Ability to create an outstanding dining experience Anticipates and understands the needs of his/her guest's and co-worker's needs with a natural ease Skilled at being on the guest's side and with assurance, assist them when issues arise Experience with name usage and remembering guest's preferences Passionate about making others happy through a spirit of hospitality Offer friendly and prompt service to our guests Set up and break down of pool area, including water and towel stations Greeting and seating of hotel guests and residents Moving umbrellas and chairs for guests, where necessary Replenishment of guest waters and changing of soiled towels where needed Assistance with preparation and distribution of hourly pool amenities Assist servers and bartenders whenever necessary in delivery of five-star service What you bring Positive attitude with a generous and uplifting team approach Strong work ethic which includes a drive to grow, improve and learn everyday Ability to proactively anticipate and prioritize the needs of the guest Energetic and professional approach to his/her craft Calm composure under pressure Product knowledge experts with food, wine, sourcing and cooking techniques Excellent people skills by means of a friendly, kind and likeable personality Restaurant experience preferred Hospitality-oriented and willing to go above and beyond for our guests and residents Strong command of the English language (multi-lingual preferred) Ability to work outdoors in sunny and warm conditions Able to lift up to 35 pounds Ability to work in a fast paced work environments What we offer: Excellent Training and Development opportunities $16.28 hourly rate, plus service charge & gratuities Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Schedule & Hours: Our pool "season" is from Memorial Day weekend through Labor Day weekend. The expectation is that the Pool Server will work 8 hours per day, 5 days a week during this time frame. Learn more about our property and what it is like to work at Four Seasons by visiting: We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
May 26, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city's downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city. About the role Four Seasons Hotel Seattle is looking for a Pool Server who shares our passion for excellence and is enthusiastic about creating the ultimate dining experience. The Server is part of a dynamic team that provides award winning service to our restaurant and hotel guests. This position reports to the Pool Supervisor. U.S. work authorization is required for this position. What you will do Ability to create an outstanding dining experience Anticipates and understands the needs of his/her guest's and co-worker's needs with a natural ease Skilled at being on the guest's side and with assurance, assist them when issues arise Experience with name usage and remembering guest's preferences Passionate about making others happy through a spirit of hospitality Offer friendly and prompt service to our guests Set up and break down of pool area, including water and towel stations Greeting and seating of hotel guests and residents Moving umbrellas and chairs for guests, where necessary Replenishment of guest waters and changing of soiled towels where needed Assistance with preparation and distribution of hourly pool amenities Assist servers and bartenders whenever necessary in delivery of five-star service What you bring Positive attitude with a generous and uplifting team approach Strong work ethic which includes a drive to grow, improve and learn everyday Ability to proactively anticipate and prioritize the needs of the guest Energetic and professional approach to his/her craft Calm composure under pressure Product knowledge experts with food, wine, sourcing and cooking techniques Excellent people skills by means of a friendly, kind and likeable personality Restaurant experience preferred Hospitality-oriented and willing to go above and beyond for our guests and residents Strong command of the English language (multi-lingual preferred) Ability to work outdoors in sunny and warm conditions Able to lift up to 35 pounds Ability to work in a fast paced work environments What we offer: Excellent Training and Development opportunities $16.28 hourly rate, plus service charge & gratuities Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Schedule & Hours: Our pool "season" is from Memorial Day weekend through Labor Day weekend. The expectation is that the Pool Server will work 8 hours per day, 5 days a week during this time frame. Learn more about our property and what it is like to work at Four Seasons by visiting: We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
General Purpose: Serves guests food and beverage items in a prompt, professional and courteous manner. Creates memorable dining experiences through personalized and genuine interactions. Seasonal Pool Position May-August Essential Duties: Prepares restaurant tables with special attention to sanitation and order. Assists with setting up pool dining and rearranging spaces to accommodate larger parties. Provides immediate attention to all guests upon seating. Assisting with Pool Check in Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate. Presents menus and assists guests in selecting food and beverage items. Delivers food to guests promptly after preparation. Confirms orders with the chefs and bartenders whenever a clarification is requested. Ensures guest satisfaction. Anticipates guest needs, replenishes items as needed, and maintains a clean and clutter free table. Participates in pre-shift meetings. Maintains organized workstation and side work duties. Accountable for checks and cash transactions. Utilizes the Point of Sale System properly and strives for 100% accuracy in all charges and transactions. Follows established training and systems for taking, placing, and delivering orders. Follows established standards for greeting, cocktail service, food delivery and general service techniques. Collaborates with other servers, kitchen and bar staff before, during and after meal service periods to execute a "Member/Guest Comes First" approach. Works closely with restaurant management to immediately address all guest concerns Incorporates safe work practices in job performance. Regular and reliable attendance. Performs other duties as required. Minimum Requirements: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Requirements: Server experience preferred Proven exemplary customer service skills Experience with a restaurant POS software platform Physical Demands: Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Frequently works in outdoor weather conditions. Noise level is moderate. Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). Meets state age requirements for handling alcoholic beverages. Working knowledge of POS system. Attention to cleanliness and safety. Must have legible handwriting. Patience and customer-oriented approach. Excellent people skills with a friendly attitude. Responsible and trustworthy. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
May 26, 2024
Full time
General Purpose: Serves guests food and beverage items in a prompt, professional and courteous manner. Creates memorable dining experiences through personalized and genuine interactions. Seasonal Pool Position May-August Essential Duties: Prepares restaurant tables with special attention to sanitation and order. Assists with setting up pool dining and rearranging spaces to accommodate larger parties. Provides immediate attention to all guests upon seating. Assisting with Pool Check in Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate. Presents menus and assists guests in selecting food and beverage items. Delivers food to guests promptly after preparation. Confirms orders with the chefs and bartenders whenever a clarification is requested. Ensures guest satisfaction. Anticipates guest needs, replenishes items as needed, and maintains a clean and clutter free table. Participates in pre-shift meetings. Maintains organized workstation and side work duties. Accountable for checks and cash transactions. Utilizes the Point of Sale System properly and strives for 100% accuracy in all charges and transactions. Follows established training and systems for taking, placing, and delivering orders. Follows established standards for greeting, cocktail service, food delivery and general service techniques. Collaborates with other servers, kitchen and bar staff before, during and after meal service periods to execute a "Member/Guest Comes First" approach. Works closely with restaurant management to immediately address all guest concerns Incorporates safe work practices in job performance. Regular and reliable attendance. Performs other duties as required. Minimum Requirements: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Requirements: Server experience preferred Proven exemplary customer service skills Experience with a restaurant POS software platform Physical Demands: Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Frequently works in outdoor weather conditions. Noise level is moderate. Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). Meets state age requirements for handling alcoholic beverages. Working knowledge of POS system. Attention to cleanliness and safety. Must have legible handwriting. Patience and customer-oriented approach. Excellent people skills with a friendly attitude. Responsible and trustworthy. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Milepost Zero is a friendly neighborhood hotspot for innovative food options and an expansive beverage program. Milepost Zero acts as a central hub for McGregor Square: Denver's newest entertainment complex. Milepost serves tourists, locals and working professionals as an everyday lunch and dinner spot, while also hosting a wide range of public and private events. We'd love to welcome you to the team! Applications are accepted on an ongoing basis. Keep all bar/lounge equipment and supplies at the proper level throughout all hours of operation in order to ensure proper service to all guests. Ensure that all bar areas are set up properly for lounge opening. Maintain the bar and lounge areas in a neat and orderly condition at all times. Assist bartenders in constantly checking the bar for condition of ashtrays, cocktail napkins, empty glasses, cleanliness, etc. Replenish ice as needed/requested. Ensure all bartenders have sufficient supplies throughout shift. Assist bartenders and cocktail servers as outlined on activity schedule or as required. Operate glasswashers as necessary, putting clean glassware in its place, checking often to ensure that there is enough on hand. Sweep and mop behind all bar areas at the end of every shift, removing, cleaning and replacing matting each time. Education/Formal Training None Experience Cleaning and stocking experienced preferred. Knowledge/Skills Must have minimal hearing. Must have good vision. Must be able to see items and area to stock, clean and use proper supplies. Must have good speech skills. Must have good literacy and comprehension to identify proper stock items and record usage. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Repeated bending, pushing, pulling and lifting -up to 35 lbs. required. Ability to identify proper supplies. Repeated lifting, pushing, pulling and carrying up to 50 lbs. -cases of liquor, glasses, trash, cans, mopping and sweeping. Bending/kneeling required to clean and stock bar areas. Ability to mop and sweep, lift items above head to stock and bend to pick up items. Continuous standing, in order to stock and clean bar and lounge areas. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift Benefits for Part-Time, Hourly Roles Include: Supplemental Pay: Tips Paid time off for sick time Eligible to participate in the Company's 401(k) program with employer matching Great discounts on Hotels, Restaurants, and much, more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
May 25, 2024
Full time
Milepost Zero is a friendly neighborhood hotspot for innovative food options and an expansive beverage program. Milepost Zero acts as a central hub for McGregor Square: Denver's newest entertainment complex. Milepost serves tourists, locals and working professionals as an everyday lunch and dinner spot, while also hosting a wide range of public and private events. We'd love to welcome you to the team! Applications are accepted on an ongoing basis. Keep all bar/lounge equipment and supplies at the proper level throughout all hours of operation in order to ensure proper service to all guests. Ensure that all bar areas are set up properly for lounge opening. Maintain the bar and lounge areas in a neat and orderly condition at all times. Assist bartenders in constantly checking the bar for condition of ashtrays, cocktail napkins, empty glasses, cleanliness, etc. Replenish ice as needed/requested. Ensure all bartenders have sufficient supplies throughout shift. Assist bartenders and cocktail servers as outlined on activity schedule or as required. Operate glasswashers as necessary, putting clean glassware in its place, checking often to ensure that there is enough on hand. Sweep and mop behind all bar areas at the end of every shift, removing, cleaning and replacing matting each time. Education/Formal Training None Experience Cleaning and stocking experienced preferred. Knowledge/Skills Must have minimal hearing. Must have good vision. Must be able to see items and area to stock, clean and use proper supplies. Must have good speech skills. Must have good literacy and comprehension to identify proper stock items and record usage. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Repeated bending, pushing, pulling and lifting -up to 35 lbs. required. Ability to identify proper supplies. Repeated lifting, pushing, pulling and carrying up to 50 lbs. -cases of liquor, glasses, trash, cans, mopping and sweeping. Bending/kneeling required to clean and stock bar areas. Ability to mop and sweep, lift items above head to stock and bend to pick up items. Continuous standing, in order to stock and clean bar and lounge areas. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift Benefits for Part-Time, Hourly Roles Include: Supplemental Pay: Tips Paid time off for sick time Eligible to participate in the Company's 401(k) program with employer matching Great discounts on Hotels, Restaurants, and much, more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Why us? Milepost Zero is a friendly neighborhood hotspot for innovative food options and an expansive beverage program. Milepost Zero acts as a central hub for McGregor Square: Denver's newest entertainment complex. Milepost serves tourists, locals and working professionals as an everyday lunch and dinner spot, while also hosting a wide range of public and private events. We'd love to welcome you to the team! Applications are accepted on an ongoing basis. Job Overview Keep all bar/lounge equipment and supplies at the proper level throughout all hours of operation in order to ensure proper service to all guests. Responsibilities + Ensure that all bar areas are set up properly for lounge opening. + Maintain the bar and lounge areas in a neat and orderly condition at all times. + Assist bartenders in constantly checking the bar for condition of ashtrays, cocktail napkins, empty glasses, cleanliness, etc. + Replenish ice as needed/requested. + Ensure all bartenders have sufficient supplies throughout shift. + Assist bartenders and cocktail servers as outlined on activity schedule or as required. + Operate glasswashers as necessary, putting clean glassware in its place, checking often to ensure that there is enough on hand. + Sweep and mop behind all bar areas at the end of every shift, removing, cleaning and replacing matting each time. Qualifications Education/Formal Training None Experience Cleaning and stocking experienced preferred. Knowledge/Skills + Must have minimal hearing. + Must have good vision. + Must be able to see items and area to stock, clean and use proper supplies. + Must have good speech skills. + Must have good literacy and comprehension to identify proper stock items and record usage. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Repeated bending, pushing, pulling and lifting -up to 35 lbs. required. + Ability to identify proper supplies. + Repeated lifting, pushing, pulling and carrying up to 50 lbs. -cases of liquor, glasses, trash, cans, mopping and sweeping. Bending/kneeling required to clean and stock bar areas. + Ability to mop and sweep, lift items above head to stock and bend to pick up items. + Continuous standing, in order to stock and clean bar and lounge areas. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift Benefits Benefits for Part-Time, Hourly Roles Include: + Supplemental Pay: Tips + Paid time off for sick time + Eligible to participate in the Company's 401(k) program with employer matching + Great discounts on Hotels, Restaurants, and much, more. + Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. ID: _7_ Position Type: _Regular Part-Time_ Property : _Rally Hotel_ Outlet: _MilePostZero_ Category: _Restaurant Operations_ Min: _USD $16.00/Hr._ Max: _USD $16.00/Hr._ Tipped Position: _Yes_ _Address_ : _th St_ _City_ : _Denver_ _State_ : _Colorado_ EOE Protected Veterans/Disability
May 24, 2024
Full time
Why us? Milepost Zero is a friendly neighborhood hotspot for innovative food options and an expansive beverage program. Milepost Zero acts as a central hub for McGregor Square: Denver's newest entertainment complex. Milepost serves tourists, locals and working professionals as an everyday lunch and dinner spot, while also hosting a wide range of public and private events. We'd love to welcome you to the team! Applications are accepted on an ongoing basis. Job Overview Keep all bar/lounge equipment and supplies at the proper level throughout all hours of operation in order to ensure proper service to all guests. Responsibilities + Ensure that all bar areas are set up properly for lounge opening. + Maintain the bar and lounge areas in a neat and orderly condition at all times. + Assist bartenders in constantly checking the bar for condition of ashtrays, cocktail napkins, empty glasses, cleanliness, etc. + Replenish ice as needed/requested. + Ensure all bartenders have sufficient supplies throughout shift. + Assist bartenders and cocktail servers as outlined on activity schedule or as required. + Operate glasswashers as necessary, putting clean glassware in its place, checking often to ensure that there is enough on hand. + Sweep and mop behind all bar areas at the end of every shift, removing, cleaning and replacing matting each time. Qualifications Education/Formal Training None Experience Cleaning and stocking experienced preferred. Knowledge/Skills + Must have minimal hearing. + Must have good vision. + Must be able to see items and area to stock, clean and use proper supplies. + Must have good speech skills. + Must have good literacy and comprehension to identify proper stock items and record usage. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Repeated bending, pushing, pulling and lifting -up to 35 lbs. required. + Ability to identify proper supplies. + Repeated lifting, pushing, pulling and carrying up to 50 lbs. -cases of liquor, glasses, trash, cans, mopping and sweeping. Bending/kneeling required to clean and stock bar areas. + Ability to mop and sweep, lift items above head to stock and bend to pick up items. + Continuous standing, in order to stock and clean bar and lounge areas. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift Benefits Benefits for Part-Time, Hourly Roles Include: + Supplemental Pay: Tips + Paid time off for sick time + Eligible to participate in the Company's 401(k) program with employer matching + Great discounts on Hotels, Restaurants, and much, more. + Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. ID: _7_ Position Type: _Regular Part-Time_ Property : _Rally Hotel_ Outlet: _MilePostZero_ Category: _Restaurant Operations_ Min: _USD $16.00/Hr._ Max: _USD $16.00/Hr._ Tipped Position: _Yes_ _Address_ : _th St_ _City_ : _Denver_ _State_ : _Colorado_ EOE Protected Veterans/Disability
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time position with a range starting at 60K Annually DOE + benefits. Location of the position is in Santa Fe, New Mexico. Working out of our Inn and Spa Loretto. Position Purpose: The Outlets Manager is responsible for making sure that hotels restaurant and bar operations run smoothly by supporting a culture of service within the team. The outlets include The Living Room lounge, Luminaria restaurant, and Crafted wine bar. They will oversee the activities of restaurant staff and expedite customer orders as needed, per company standards and policies. The Outlets Manager is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Restaurant Supervisor, Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties: The Outlets Manager will oversee the food and beverage areas within the hotel. Responsibilities may include scheduling, payroll, forecasting, and training, ensuring compliance with federal, state, and local laws as well as all operating procedures. The Outlets Manager must have strong communication and analytical skills, Food and Beverage cost control experience is preferred. This person will set an above-average example of service to line-level employees by interacting with guests. Plans, organizes, controls, and directs the work of employees in the Hotel's food and beverage outlets while ensuring guest satisfaction. Works quickly in a high-pressure environment and has the ability to handle multiple tasks at once. Schedules staff according to business needs, special functions and influences business. Maintains an accurate reservation system in OpenTable and advises the kitchen of incoming reservations to ensure smooth service. Ability to independently problem-solve issues that arise in the restaurant. Works with line-level staff and kitchen to deliver an exceptional dining experience. Execute large parties and understand booking procedures. Select, train, evaluate, lead, motivate, coach, and discipline all employees in the restaurant to ensure that established cultural and core standards are met. Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits. Directs details of a particular service group (Servers, Runners, Bartenders, Host, etc.) to focus on streamlining service and enhancing the guest experience. Efficient at leading pre-service meetings to unite service groups and clarify details. Provide calm leadership on the floor and in the back of the house at all times. Organizational, leadership, and communication skills are a must to provide leadership for the employees to create legendary memories for the guests. Attends and participates in departmental meetings, leadership meetings, and hotel employee functions. Assists other F&B departments when needed demonstrating teamwork within F&B department. Close and cash out employees at end of shifts, ensuring accuracy and accountability for cash and banks for Agave, Cava, and Pool Bar. Proficient with payroll Paylocity system to approve vacation, sick time, and time cards. Ability to work independently and within a multidisciplinary team to facilitate solutions and meet deadlines. Maintain and follow food safety standards and personal conduct. Follow Company policies and procedures as established in the Employee Handbook. Follow and deliver 4 Star services' standards, delighting guests by anticipating their needs. Other duties as assigned. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of restaurant management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification required. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Heritage Companies is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PI9ecba6763fe6-7136
May 22, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time position with a range starting at 60K Annually DOE + benefits. Location of the position is in Santa Fe, New Mexico. Working out of our Inn and Spa Loretto. Position Purpose: The Outlets Manager is responsible for making sure that hotels restaurant and bar operations run smoothly by supporting a culture of service within the team. The outlets include The Living Room lounge, Luminaria restaurant, and Crafted wine bar. They will oversee the activities of restaurant staff and expedite customer orders as needed, per company standards and policies. The Outlets Manager is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Restaurant Supervisor, Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties: The Outlets Manager will oversee the food and beverage areas within the hotel. Responsibilities may include scheduling, payroll, forecasting, and training, ensuring compliance with federal, state, and local laws as well as all operating procedures. The Outlets Manager must have strong communication and analytical skills, Food and Beverage cost control experience is preferred. This person will set an above-average example of service to line-level employees by interacting with guests. Plans, organizes, controls, and directs the work of employees in the Hotel's food and beverage outlets while ensuring guest satisfaction. Works quickly in a high-pressure environment and has the ability to handle multiple tasks at once. Schedules staff according to business needs, special functions and influences business. Maintains an accurate reservation system in OpenTable and advises the kitchen of incoming reservations to ensure smooth service. Ability to independently problem-solve issues that arise in the restaurant. Works with line-level staff and kitchen to deliver an exceptional dining experience. Execute large parties and understand booking procedures. Select, train, evaluate, lead, motivate, coach, and discipline all employees in the restaurant to ensure that established cultural and core standards are met. Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits. Directs details of a particular service group (Servers, Runners, Bartenders, Host, etc.) to focus on streamlining service and enhancing the guest experience. Efficient at leading pre-service meetings to unite service groups and clarify details. Provide calm leadership on the floor and in the back of the house at all times. Organizational, leadership, and communication skills are a must to provide leadership for the employees to create legendary memories for the guests. Attends and participates in departmental meetings, leadership meetings, and hotel employee functions. Assists other F&B departments when needed demonstrating teamwork within F&B department. Close and cash out employees at end of shifts, ensuring accuracy and accountability for cash and banks for Agave, Cava, and Pool Bar. Proficient with payroll Paylocity system to approve vacation, sick time, and time cards. Ability to work independently and within a multidisciplinary team to facilitate solutions and meet deadlines. Maintain and follow food safety standards and personal conduct. Follow Company policies and procedures as established in the Employee Handbook. Follow and deliver 4 Star services' standards, delighting guests by anticipating their needs. Other duties as assigned. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of restaurant management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification required. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Heritage Companies is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PI9ecba6763fe6-7136
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time position with a range starting at 60K Annually DOE + benefits. Location of the position is in Santa Fe, New Mexico. Working out of our Inn and Spa Loretto. Position Purpose: The Outlets Manager is responsible for making sure that hotels restaurant and bar operations run smoothly by supporting a culture of service within the team. The outlets include The Living Room lounge, Luminaria restaurant, and Crafted wine bar. They will oversee the activities of restaurant staff and expedite customer orders as needed, per company standards and policies. The Outlets Manager is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Restaurant Supervisor, Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties: The Outlets Manager will oversee the food and beverage areas within the hotel. Responsibilities may include scheduling, payroll, forecasting, and training, ensuring compliance with federal, state, and local laws as well as all operating procedures. The Outlets Manager must have strong communication and analytical skills, Food and Beverage cost control experience is preferred. This person will set an above-average example of service to line-level employees by interacting with guests. Plans, organizes, controls, and directs the work of employees in the Hotel's food and beverage outlets while ensuring guest satisfaction. Works quickly in a high-pressure environment and has the ability to handle multiple tasks at once. Schedules staff according to business needs, special functions and influences business. Maintains an accurate reservation system in OpenTable and advises the kitchen of incoming reservations to ensure smooth service. Ability to independently problem-solve issues that arise in the restaurant. Works with line-level staff and kitchen to deliver an exceptional dining experience. Execute large parties and understand booking procedures. Select, train, evaluate, lead, motivate, coach, and discipline all employees in the restaurant to ensure that established cultural and core standards are met. Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits. Directs details of a particular service group (Servers, Runners, Bartenders, Host, etc.) to focus on streamlining service and enhancing the guest experience. Efficient at leading pre-service meetings to unite service groups and clarify details. Provide calm leadership on the floor and in the back of the house at all times. Organizational, leadership, and communication skills are a must to provide leadership for the employees to create legendary memories for the guests. Attends and participates in departmental meetings, leadership meetings, and hotel employee functions. Assists other F&B departments when needed demonstrating teamwork within F&B department. Close and cash out employees at end of shifts, ensuring accuracy and accountability for cash and banks for Agave, Cava, and Pool Bar. Proficient with payroll Paylocity system to approve vacation, sick time, and time cards. Ability to work independently and within a multidisciplinary team to facilitate solutions and meet deadlines. Maintain and follow food safety standards and personal conduct. Follow Company policies and procedures as established in the Employee Handbook. Follow and deliver 4 Star services' standards, delighting guests by anticipating their needs. Other duties as assigned. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of restaurant management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification required. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Heritage Companies is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PI81af7a8cf1-
May 22, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time position with a range starting at 60K Annually DOE + benefits. Location of the position is in Santa Fe, New Mexico. Working out of our Inn and Spa Loretto. Position Purpose: The Outlets Manager is responsible for making sure that hotels restaurant and bar operations run smoothly by supporting a culture of service within the team. The outlets include The Living Room lounge, Luminaria restaurant, and Crafted wine bar. They will oversee the activities of restaurant staff and expedite customer orders as needed, per company standards and policies. The Outlets Manager is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Restaurant Supervisor, Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties: The Outlets Manager will oversee the food and beverage areas within the hotel. Responsibilities may include scheduling, payroll, forecasting, and training, ensuring compliance with federal, state, and local laws as well as all operating procedures. The Outlets Manager must have strong communication and analytical skills, Food and Beverage cost control experience is preferred. This person will set an above-average example of service to line-level employees by interacting with guests. Plans, organizes, controls, and directs the work of employees in the Hotel's food and beverage outlets while ensuring guest satisfaction. Works quickly in a high-pressure environment and has the ability to handle multiple tasks at once. Schedules staff according to business needs, special functions and influences business. Maintains an accurate reservation system in OpenTable and advises the kitchen of incoming reservations to ensure smooth service. Ability to independently problem-solve issues that arise in the restaurant. Works with line-level staff and kitchen to deliver an exceptional dining experience. Execute large parties and understand booking procedures. Select, train, evaluate, lead, motivate, coach, and discipline all employees in the restaurant to ensure that established cultural and core standards are met. Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits. Directs details of a particular service group (Servers, Runners, Bartenders, Host, etc.) to focus on streamlining service and enhancing the guest experience. Efficient at leading pre-service meetings to unite service groups and clarify details. Provide calm leadership on the floor and in the back of the house at all times. Organizational, leadership, and communication skills are a must to provide leadership for the employees to create legendary memories for the guests. Attends and participates in departmental meetings, leadership meetings, and hotel employee functions. Assists other F&B departments when needed demonstrating teamwork within F&B department. Close and cash out employees at end of shifts, ensuring accuracy and accountability for cash and banks for Agave, Cava, and Pool Bar. Proficient with payroll Paylocity system to approve vacation, sick time, and time cards. Ability to work independently and within a multidisciplinary team to facilitate solutions and meet deadlines. Maintain and follow food safety standards and personal conduct. Follow Company policies and procedures as established in the Employee Handbook. Follow and deliver 4 Star services' standards, delighting guests by anticipating their needs. Other duties as assigned. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of restaurant management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification required. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Heritage Companies is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PI81af7a8cf1-
University of San Diego is Hiring Culinary and hospitality services part-time positions are available now. Be an integral part of our award-winning, nationally recognized program on one of the most beautiful campuses in the country! Positions available: servers, bartenders, cooks and more
May 21, 2024
Full time
University of San Diego is Hiring Culinary and hospitality services part-time positions are available now. Be an integral part of our award-winning, nationally recognized program on one of the most beautiful campuses in the country! Positions available: servers, bartenders, cooks and more
General Purpose: Serves guests food and beverage items in a prompt, professional and courteous manner. Creates memorable dining experiences through personalized and genuine interactions. Essential Duties: Prepares restaurant tables with special attention to sanitation and order. Assists with setting up pool dining and rearranging spaces to accommodate larger parties. Provides immediate attention to all guests upon seating. Assisting with Pool Check in Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate. Presents menus and assists guests in selecting food and beverage items. Delivers food to guests promptly after preparation. Confirms orders with the chefs and bartenders whenever a clarification is requested. Ensures guest satisfaction. Anticipates guest needs, replenishes items as needed, and maintains a clean and clutter free table. Participates in pre-shift meetings. Maintains organized workstation and side work duties. Accountable for checks and cash transactions. Utilizes the Point of Sale System properly and strives for 100% accuracy in all charges and transactions. Follows established training and systems for taking, placing, and delivering orders. Follows established standards for greeting, cocktail service, food delivery and general service techniques. Collaborates with other servers, kitchen and bar staff before, during and after meal service periods to execute a "Member/Guest Comes First" approach. Works closely with restaurant management to immediately address all guest concerns Incorporates safe work practices in job performance. Regular and reliable attendance. Performs other duties as required. Minimum Requirements: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Requirements: Server experience preferred Proven exemplary customer service skills Experience with a restaurant POS software platform Physical Demands: Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Frequently works in outdoor weather conditions. Noise level is moderate. Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). Meets state age requirements for handling alcoholic beverages. Working knowledge of POS system. Attention to cleanliness and safety. Must have legible handwriting. Patience and customer-oriented approach. Excellent people skills with a friendly attitude. Responsible and trustworthy. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
May 19, 2024
Full time
General Purpose: Serves guests food and beverage items in a prompt, professional and courteous manner. Creates memorable dining experiences through personalized and genuine interactions. Essential Duties: Prepares restaurant tables with special attention to sanitation and order. Assists with setting up pool dining and rearranging spaces to accommodate larger parties. Provides immediate attention to all guests upon seating. Assisting with Pool Check in Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate. Presents menus and assists guests in selecting food and beverage items. Delivers food to guests promptly after preparation. Confirms orders with the chefs and bartenders whenever a clarification is requested. Ensures guest satisfaction. Anticipates guest needs, replenishes items as needed, and maintains a clean and clutter free table. Participates in pre-shift meetings. Maintains organized workstation and side work duties. Accountable for checks and cash transactions. Utilizes the Point of Sale System properly and strives for 100% accuracy in all charges and transactions. Follows established training and systems for taking, placing, and delivering orders. Follows established standards for greeting, cocktail service, food delivery and general service techniques. Collaborates with other servers, kitchen and bar staff before, during and after meal service periods to execute a "Member/Guest Comes First" approach. Works closely with restaurant management to immediately address all guest concerns Incorporates safe work practices in job performance. Regular and reliable attendance. Performs other duties as required. Minimum Requirements: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Requirements: Server experience preferred Proven exemplary customer service skills Experience with a restaurant POS software platform Physical Demands: Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Frequently works in outdoor weather conditions. Noise level is moderate. Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). Meets state age requirements for handling alcoholic beverages. Working knowledge of POS system. Attention to cleanliness and safety. Must have legible handwriting. Patience and customer-oriented approach. Excellent people skills with a friendly attitude. Responsible and trustworthy. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
This hands-on, energetic individual will assist the Director of Outlets in providing leadership and direction by overseeing, developing and directing managers and associates in our food & beverage outlets. Will interact/coordinate with all divisions of the resort and will recommend best practices and solutions to ensure effectiveness and consistency in guest service and quality. This leadership position is responsible for the smooth functioning of service for our outlets in an upscale resort setting. Oversees a team of skilled servers and bartenders, leading associates in providing the highest standards of service to our guests. Encourages staff growth and development. Works cohesively with food and beverage managers and chefs to ensure a seamless guest experience. Competent communicator who resources other hotel managers to ascertain guests needs based on the general resort business which may change on a daily basis. Possesses a distinctive creative ability to ensure competitive positioning in the marketplace. Upholds financial obligations of the department. Professional presentation skills to represent and to promote food and beverage program quality to our guests. Works effectively in a quality assurance environment that embraces input to formulate the positioning, systems development and standards of the restaurant. Exhibits a passion for excellence. Leads by example and acts as a role model for others, and will at all times exhibit the highest levels of professionalism in all management practices and be a resource for the improvement of the guest experience and future growth and development of the resort. Ideal candidates will have prior management experience of at least 3-5 years; exceptional organization, service skills, financial acumen, proven leadership traits and a desire to be part of a quality driven team. Experience in a luxury resort is preferred. Essential: A minimum of two years of F&B management experience, preferably in fine dining with a five diamond resort property. Proven supervisory skills and the ability to provide leadership Flexibility, team camaraderie and proven ability to productively interface with internal operating departments and hotel staff Thorough knowledge of food and beverage point of sales systems Experience in effective resolution of difficult guest situations Problem-solving skills to professionally address both internal and external issues and to appropriately interact with co-workers and supervisors Excellent communication skills, both verbal and written, to successfully interact with hotel guests and staff. Strong attention to detail. Computer literacy, including Word and Excel. Solid analytical skills that demonstrate knowledge and understanding of financial responsibilities. Administration skills to include: Organized implementation of business Associate interviewing/hiring Department orientation Training, coaching, and counseling staff for maximum productivity and development • Regulating schedules, directing work, and conducting performance evaluations Desirable: Knowledge of liquor laws and regulations, health department regulations, and TIPS certification. Introductory Level from The Court of Master Sommeliers College degree, preferable in hotel and restaurant management Skils: Excellent interpersonal skills Ability to communicate in English with guest/visitors, vendors, media/publication contacts, community contacts, industry contacts, management and co-workers to their understanding. Ability to perform basic mathematical computations. Excellent verbal and writing skills. Knowledge of restaurant point-of-sale systems. Ability to work productively with other resort departments. Ability to work without constant, direct supervision. Ability to remain calm and courteous in demanding and difficult customer situations. Ability to work evenings, weekends and holidays. Fulfill the responsibilities of the restaurant MOD duties, when necessary Ability to motivate staff and maintain a cohesive team. JOB FUNCTIONS : Provide direction, support and communication to outlet managers and associates as needed to ensure complete guest satisfaction and attention to detail. Delegate responsibilities to FOH associates and track their progress. Establish service standards and ensure compliance in outlets through walk-through observations. Will observe daily conditions of all physical facilities and equipment in the outlets; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment. Meet with outlet managers to ensure compliance to service standards, policies and procedures. Handle human resources concerns including coaching, counseling, and disciplining associates Handle guest concerns and recognize and address potentially intoxicated, disruptive, or undesirable guests. Assist in creating schedules to ensure proper coverage for hotel occupancy levels Financial management - review daily revenue and labor reports to stay within budgeted and forecasted goals Handle special projects as assigned. Participate in promotional events and keep current on trends in the food and beverage industry. Ensure that all POS systems, inventory systems, wine lists and any other information pertinent to the selling of beverage remain accurate and up to date and are understood & adhered to by the team Be an active part of daily pre-shift meetings to keep staff abreast of anticipated business levels, new policies and procedures, ongoing training items, menu descriptions, and to foster a positive work environment. Actively participate in the cycle of service in order to promote, educate and sell to guests. Organize and complete (when needed) the administrative flow of beverage throughout the restaurant (including but not limited to: updating menu and line up notes, creation of floor plans, employee check in, employee check outs, beverage stocking and other side work) Maintain positive working relationship with kitchen leaders and line staff throughout service periods Ensure excellent service & hospitality is provided for all guests, community, vendors and investors Understand all food and beverage items offered, including ingredients, methods of preparation and proper service. Perform other tasks or projects as assigned by the Director of Outlets The salary range for this position is $78,000 to $80,000. This is the pay range for this position that the employer reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience, type and of size of prior property experience, location, and education. Other details Pay Type Salary Min Hiring Rate $78,000.00 Max Hiring Rate $80,000.00 Apply Now
May 16, 2024
Full time
This hands-on, energetic individual will assist the Director of Outlets in providing leadership and direction by overseeing, developing and directing managers and associates in our food & beverage outlets. Will interact/coordinate with all divisions of the resort and will recommend best practices and solutions to ensure effectiveness and consistency in guest service and quality. This leadership position is responsible for the smooth functioning of service for our outlets in an upscale resort setting. Oversees a team of skilled servers and bartenders, leading associates in providing the highest standards of service to our guests. Encourages staff growth and development. Works cohesively with food and beverage managers and chefs to ensure a seamless guest experience. Competent communicator who resources other hotel managers to ascertain guests needs based on the general resort business which may change on a daily basis. Possesses a distinctive creative ability to ensure competitive positioning in the marketplace. Upholds financial obligations of the department. Professional presentation skills to represent and to promote food and beverage program quality to our guests. Works effectively in a quality assurance environment that embraces input to formulate the positioning, systems development and standards of the restaurant. Exhibits a passion for excellence. Leads by example and acts as a role model for others, and will at all times exhibit the highest levels of professionalism in all management practices and be a resource for the improvement of the guest experience and future growth and development of the resort. Ideal candidates will have prior management experience of at least 3-5 years; exceptional organization, service skills, financial acumen, proven leadership traits and a desire to be part of a quality driven team. Experience in a luxury resort is preferred. Essential: A minimum of two years of F&B management experience, preferably in fine dining with a five diamond resort property. Proven supervisory skills and the ability to provide leadership Flexibility, team camaraderie and proven ability to productively interface with internal operating departments and hotel staff Thorough knowledge of food and beverage point of sales systems Experience in effective resolution of difficult guest situations Problem-solving skills to professionally address both internal and external issues and to appropriately interact with co-workers and supervisors Excellent communication skills, both verbal and written, to successfully interact with hotel guests and staff. Strong attention to detail. Computer literacy, including Word and Excel. Solid analytical skills that demonstrate knowledge and understanding of financial responsibilities. Administration skills to include: Organized implementation of business Associate interviewing/hiring Department orientation Training, coaching, and counseling staff for maximum productivity and development • Regulating schedules, directing work, and conducting performance evaluations Desirable: Knowledge of liquor laws and regulations, health department regulations, and TIPS certification. Introductory Level from The Court of Master Sommeliers College degree, preferable in hotel and restaurant management Skils: Excellent interpersonal skills Ability to communicate in English with guest/visitors, vendors, media/publication contacts, community contacts, industry contacts, management and co-workers to their understanding. Ability to perform basic mathematical computations. Excellent verbal and writing skills. Knowledge of restaurant point-of-sale systems. Ability to work productively with other resort departments. Ability to work without constant, direct supervision. Ability to remain calm and courteous in demanding and difficult customer situations. Ability to work evenings, weekends and holidays. Fulfill the responsibilities of the restaurant MOD duties, when necessary Ability to motivate staff and maintain a cohesive team. JOB FUNCTIONS : Provide direction, support and communication to outlet managers and associates as needed to ensure complete guest satisfaction and attention to detail. Delegate responsibilities to FOH associates and track their progress. Establish service standards and ensure compliance in outlets through walk-through observations. Will observe daily conditions of all physical facilities and equipment in the outlets; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment. Meet with outlet managers to ensure compliance to service standards, policies and procedures. Handle human resources concerns including coaching, counseling, and disciplining associates Handle guest concerns and recognize and address potentially intoxicated, disruptive, or undesirable guests. Assist in creating schedules to ensure proper coverage for hotel occupancy levels Financial management - review daily revenue and labor reports to stay within budgeted and forecasted goals Handle special projects as assigned. Participate in promotional events and keep current on trends in the food and beverage industry. Ensure that all POS systems, inventory systems, wine lists and any other information pertinent to the selling of beverage remain accurate and up to date and are understood & adhered to by the team Be an active part of daily pre-shift meetings to keep staff abreast of anticipated business levels, new policies and procedures, ongoing training items, menu descriptions, and to foster a positive work environment. Actively participate in the cycle of service in order to promote, educate and sell to guests. Organize and complete (when needed) the administrative flow of beverage throughout the restaurant (including but not limited to: updating menu and line up notes, creation of floor plans, employee check in, employee check outs, beverage stocking and other side work) Maintain positive working relationship with kitchen leaders and line staff throughout service periods Ensure excellent service & hospitality is provided for all guests, community, vendors and investors Understand all food and beverage items offered, including ingredients, methods of preparation and proper service. Perform other tasks or projects as assigned by the Director of Outlets The salary range for this position is $78,000 to $80,000. This is the pay range for this position that the employer reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience, type and of size of prior property experience, location, and education. Other details Pay Type Salary Min Hiring Rate $78,000.00 Max Hiring Rate $80,000.00 Apply Now
POSITION SUMMARY: Bartenders possess great ability to prioritize, multitask and communicate effectively. They have extensive spirits knowledge and an inspired understanding of how different flavors balance each other in cocktails. Bartenders are responsible for delivering exceptional drinking and dining experiences at the bar, producing all cocktails and beer for the dining room and bar, all while remaining attentive and hospitable to the guests in front of them. Must be able to create a friendly, welcoming environment and respond to all guests with a cheerful, helpful attitude with the goal of maximizing and enriching the guest experience. The Bar Back supports the Bartender and must be able to perform all job requirements of the Bartender. RESPONSIBILITIES: Observe customers as they enter the bar area and ensure they are greeted promptly and properly and seated in a friendly manner (within 1 minute of approaching the bar). Present drink menus, make recommendations and answer questions regarding beverages. Take beverage orders from guests and servers. Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant's standard drink recipes. Upsell drink specials and food items as directed by management. Execute wine service when necessary. Check in regularly with every guest to ensure satisfaction with food and drinks. Communicate all allergy and dietary restriction information clearly on tickets. Take tables in the bar or dining room, as assigned by management. Record drink orders accurately and immediately into the Point of Sale (POS) system. Accept guest payment, process credit card charges and make change (if applicable). Learn the names of patrons and personally recognize our regulars. Provide gracious and professional service in an efficient manner. Conduct oneself in a professional manner with the awareness that all actions and communications are within guests' view. Respond promptly and courteously to any requests or problems. Report any equipment or bar maintenance problems to Manager. Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages. Keep bar properly stocked at all times. Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. Assist the restocking and replenishment of bar inventory and supplies. Maintain a professional appearance and uniform standards. Keep open communication and assure harmonious relations between FoH, BoH and hotel staff. Develop and promote a positive teamwork attitude with all co-workers. Give every guest a sincere thank you and farewell. Follow and maintain established standards of sanitation and all systems, procedures of the Company. Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time. QUALIFICATIONS: Must maintain applicable license. Must be age 21 or above. Outgoing personality, positive attitude and strong communication skills. Must be knowledgeable of wine and beverage brand selections, drink garnishes, prices, etc. Comprehensive knowledge of wines by the glass and growing knowledge of wines by the bottle. Comprehensive knowledge of the inspiration, ingredients, and technique used in all house cocktails. Complete understanding of standardized recipes for classic and contemporary cocktails. Open to trying new food and drinks. Able to confidently make food and beverage pairing recommendations. Knowledgeable of pre-check register operation. Possess basic math skills and have the ability to handle money. Knowledgeable of computer operations and ordering procedures. Knowledgeable of basic sanitation. Ability to effectively communicate with co-workers and supervisors. Ability to think and communicate clearly in high pressure situations. Ability to maintain excellent attendance and punctuality. EXPERIENCE: Previous bartending, serving and/or customer service experience. PHYSICAL DEMANDS: Be able to work in a standing position for long periods of time (up to 5 hours). Be able to reach, bend, stoop and frequently lift up to 40 pounds. REQUIRED PERSONAL PROTECTIVE EQUIPMENT: Closed toe, non-canvas and non-skid soled shoes. Requirements ABLE License Bartending experience
May 16, 2024
Full time
POSITION SUMMARY: Bartenders possess great ability to prioritize, multitask and communicate effectively. They have extensive spirits knowledge and an inspired understanding of how different flavors balance each other in cocktails. Bartenders are responsible for delivering exceptional drinking and dining experiences at the bar, producing all cocktails and beer for the dining room and bar, all while remaining attentive and hospitable to the guests in front of them. Must be able to create a friendly, welcoming environment and respond to all guests with a cheerful, helpful attitude with the goal of maximizing and enriching the guest experience. The Bar Back supports the Bartender and must be able to perform all job requirements of the Bartender. RESPONSIBILITIES: Observe customers as they enter the bar area and ensure they are greeted promptly and properly and seated in a friendly manner (within 1 minute of approaching the bar). Present drink menus, make recommendations and answer questions regarding beverages. Take beverage orders from guests and servers. Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant's standard drink recipes. Upsell drink specials and food items as directed by management. Execute wine service when necessary. Check in regularly with every guest to ensure satisfaction with food and drinks. Communicate all allergy and dietary restriction information clearly on tickets. Take tables in the bar or dining room, as assigned by management. Record drink orders accurately and immediately into the Point of Sale (POS) system. Accept guest payment, process credit card charges and make change (if applicable). Learn the names of patrons and personally recognize our regulars. Provide gracious and professional service in an efficient manner. Conduct oneself in a professional manner with the awareness that all actions and communications are within guests' view. Respond promptly and courteously to any requests or problems. Report any equipment or bar maintenance problems to Manager. Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages. Keep bar properly stocked at all times. Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. Assist the restocking and replenishment of bar inventory and supplies. Maintain a professional appearance and uniform standards. Keep open communication and assure harmonious relations between FoH, BoH and hotel staff. Develop and promote a positive teamwork attitude with all co-workers. Give every guest a sincere thank you and farewell. Follow and maintain established standards of sanitation and all systems, procedures of the Company. Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time. QUALIFICATIONS: Must maintain applicable license. Must be age 21 or above. Outgoing personality, positive attitude and strong communication skills. Must be knowledgeable of wine and beverage brand selections, drink garnishes, prices, etc. Comprehensive knowledge of wines by the glass and growing knowledge of wines by the bottle. Comprehensive knowledge of the inspiration, ingredients, and technique used in all house cocktails. Complete understanding of standardized recipes for classic and contemporary cocktails. Open to trying new food and drinks. Able to confidently make food and beverage pairing recommendations. Knowledgeable of pre-check register operation. Possess basic math skills and have the ability to handle money. Knowledgeable of computer operations and ordering procedures. Knowledgeable of basic sanitation. Ability to effectively communicate with co-workers and supervisors. Ability to think and communicate clearly in high pressure situations. Ability to maintain excellent attendance and punctuality. EXPERIENCE: Previous bartending, serving and/or customer service experience. PHYSICAL DEMANDS: Be able to work in a standing position for long periods of time (up to 5 hours). Be able to reach, bend, stoop and frequently lift up to 40 pounds. REQUIRED PERSONAL PROTECTIVE EQUIPMENT: Closed toe, non-canvas and non-skid soled shoes. Requirements ABLE License Bartending experience
Situated in Downtown's Second Street District, Austin Proper Hotel & Residences is the newest luxury lifestyle hotel in Austin, just steps from Lady Bird Lake, the legendary Austin City Limits music venue and nearby boutiques. With inspiring interiors by Kelly Wearstler and culinary offerings in collaboration with MML Hospitality, Austin Proper offers 238 rooms and suites, a dedicated spa and fitness center, and 9,500 square feet of meeting and event spaces, including a rooftop pool deck offering small-batch tequilas and majestic lake views. Anything less just wouldn't be Proper. Located on the 5th floor of the Austin Proper Hotel, La Piscina is a convivial poolside restaurant and bar serving Texas-inspired Mexican cuisine. The vibrant, open space overlooks the downtown Austin bustle as groups convene over family-style platters, ceviche, and table-top sizzling fajitas, fresh seafood grilled over a wood fire and house-made tortillas from an open comal. The bar provides an accompanying selection of frozen margaritas, native Mexican spirits, small-batch tequila & mezcal, as well as an assortment of outdoor-friendly snacks. Job Overview As a Pool Server you will play a crucial role in providing an exceptional dining experience to our guests. Your attention to detail, exceptional service skills, and ability to anticipate guest needs will contribute to maintaining the high standards of our establishment. This is a Seasonal position from April 1 - November 1 Key Responsibilities Welcome guests warmly upon their arrival. Assist in ensuring an efficient flow of guests to maintain a smooth dining experience. Thoroughly understand the menu offerings, including ingredients, preparation methods, and special features. Offer knowledgeable recommendations and suggestions to enhance the guest's dining experience. Take guest orders accurately, including special requests or dietary restrictions, and communicate orders promptly to the kitchen staff. Double-check orders before serving to ensure accuracy and completeness. Deliver food and beverages to guests' tables in an efficient and timely manner, ensuring proper presentation and adherence to service standards. Provide attentive and personalized service throughout the meal, addressing guest inquiries and needs promptly. Ensure responsible alcohol service and adhere to legal drinking age regulations. Keep tables clean, organized, and properly set with appropriate tableware, glassware, and utensils. Clear empty dishes and used tableware promptly to maintain a clutter-free environment. Promote daily specials, seasonal offerings, and promotions to guests, enhancing their dining experience and potentially increasing revenue. Work collaboratively with kitchen staff, bartenders, fellow servers, runners, and bussers to ensure seamless coordination of food and beverage service. Communicate effectively to ensure guest requests and modifications are fulfilled accurately. Anticipate guest needs and preferences to deliver a personalized and memorable dining experience. Handle guest concerns professionally and escalate issues as needed to ensure guest satisfaction. Maintain a clean and sanitary work environment, including regular sanitation of tables, chairs, and dining areas. Adhere to food safety and hygiene standards to ensure the well-being of guests. Required Skills & Abilities Knowledge of beer, wine, and spirits. Interact with guests to obtain feedback on product quality and service levels. Analyze information and evaluate results to choose the best solution and solve problems. Demonstrate ability to listen to and understand information and ideas presented through spoken words and sentences. Multi-task and work in a fast-paced environment. Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state, and federal regulations. Support all co-workers and treat them with dignity and respect. Develop and maintain positive and productive working relationships with other colleagues and departments. Partner with and assist others to promote an environment of teamwork and achieve common goals. Demonstrate ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. Uses basic computer hardware and software. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Ability to work non-traditional hours including evenings, weekends, and holidays. Ability to work outdoors in various types of weather Education & Qualifications High school diploma or GED equivalency Minimum two (2) years related hospitality and service experience Active TABC and Food Handler's certification Must be at least 18 years old Must be authorized to work in the United States Company Overview Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things, and anything less just isn't proper. We are seeking out the "best of the best" from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging, fast-paced, and rewarding above all. Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category. Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
May 15, 2024
Full time
Situated in Downtown's Second Street District, Austin Proper Hotel & Residences is the newest luxury lifestyle hotel in Austin, just steps from Lady Bird Lake, the legendary Austin City Limits music venue and nearby boutiques. With inspiring interiors by Kelly Wearstler and culinary offerings in collaboration with MML Hospitality, Austin Proper offers 238 rooms and suites, a dedicated spa and fitness center, and 9,500 square feet of meeting and event spaces, including a rooftop pool deck offering small-batch tequilas and majestic lake views. Anything less just wouldn't be Proper. Located on the 5th floor of the Austin Proper Hotel, La Piscina is a convivial poolside restaurant and bar serving Texas-inspired Mexican cuisine. The vibrant, open space overlooks the downtown Austin bustle as groups convene over family-style platters, ceviche, and table-top sizzling fajitas, fresh seafood grilled over a wood fire and house-made tortillas from an open comal. The bar provides an accompanying selection of frozen margaritas, native Mexican spirits, small-batch tequila & mezcal, as well as an assortment of outdoor-friendly snacks. Job Overview As a Pool Server you will play a crucial role in providing an exceptional dining experience to our guests. Your attention to detail, exceptional service skills, and ability to anticipate guest needs will contribute to maintaining the high standards of our establishment. This is a Seasonal position from April 1 - November 1 Key Responsibilities Welcome guests warmly upon their arrival. Assist in ensuring an efficient flow of guests to maintain a smooth dining experience. Thoroughly understand the menu offerings, including ingredients, preparation methods, and special features. Offer knowledgeable recommendations and suggestions to enhance the guest's dining experience. Take guest orders accurately, including special requests or dietary restrictions, and communicate orders promptly to the kitchen staff. Double-check orders before serving to ensure accuracy and completeness. Deliver food and beverages to guests' tables in an efficient and timely manner, ensuring proper presentation and adherence to service standards. Provide attentive and personalized service throughout the meal, addressing guest inquiries and needs promptly. Ensure responsible alcohol service and adhere to legal drinking age regulations. Keep tables clean, organized, and properly set with appropriate tableware, glassware, and utensils. Clear empty dishes and used tableware promptly to maintain a clutter-free environment. Promote daily specials, seasonal offerings, and promotions to guests, enhancing their dining experience and potentially increasing revenue. Work collaboratively with kitchen staff, bartenders, fellow servers, runners, and bussers to ensure seamless coordination of food and beverage service. Communicate effectively to ensure guest requests and modifications are fulfilled accurately. Anticipate guest needs and preferences to deliver a personalized and memorable dining experience. Handle guest concerns professionally and escalate issues as needed to ensure guest satisfaction. Maintain a clean and sanitary work environment, including regular sanitation of tables, chairs, and dining areas. Adhere to food safety and hygiene standards to ensure the well-being of guests. Required Skills & Abilities Knowledge of beer, wine, and spirits. Interact with guests to obtain feedback on product quality and service levels. Analyze information and evaluate results to choose the best solution and solve problems. Demonstrate ability to listen to and understand information and ideas presented through spoken words and sentences. Multi-task and work in a fast-paced environment. Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state, and federal regulations. Support all co-workers and treat them with dignity and respect. Develop and maintain positive and productive working relationships with other colleagues and departments. Partner with and assist others to promote an environment of teamwork and achieve common goals. Demonstrate ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. Uses basic computer hardware and software. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Ability to work non-traditional hours including evenings, weekends, and holidays. Ability to work outdoors in various types of weather Education & Qualifications High school diploma or GED equivalency Minimum two (2) years related hospitality and service experience Active TABC and Food Handler's certification Must be at least 18 years old Must be authorized to work in the United States Company Overview Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things, and anything less just isn't proper. We are seeking out the "best of the best" from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging, fast-paced, and rewarding above all. Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category. Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.