ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Prepare drinks correctly and promptly for guests at bar and F&B Servers. Sell amenities to guests, accurately ringing orders, taking payments, and making change as necessary. Understand and adhere to established cash handling procedures and policies. Assist with cleaning the bar area and with inventory. Appropriately use all bar equipment and cash handling systems. Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Computer station, MICROS cash register system; Serving trays and cash caddy; beverage dispensers; blender; ice cart/tub; hand dolly; cleaning materials; wet mops and brooms. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot License. Must be at least 21 years of age. No tax returns are required for this position. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of gaming laws and regulations. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. Actively looking for ways to help people. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A casino environment exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
May 01, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Prepare drinks correctly and promptly for guests at bar and F&B Servers. Sell amenities to guests, accurately ringing orders, taking payments, and making change as necessary. Understand and adhere to established cash handling procedures and policies. Assist with cleaning the bar area and with inventory. Appropriately use all bar equipment and cash handling systems. Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Computer station, MICROS cash register system; Serving trays and cash caddy; beverage dispensers; blender; ice cart/tub; hand dolly; cleaning materials; wet mops and brooms. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot License. Must be at least 21 years of age. No tax returns are required for this position. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of gaming laws and regulations. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. Actively looking for ways to help people. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A casino environment exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
Why us? Reopening February 2024 with a reimagined Peregrin! Experience swanky rooftop vibes, without the pomp and circumstance. Located at Perry Lane Hotel, featuring exquisite views of Savannah, premium cocktails and a curated wine list, Peregrin is modern sophistication at its best. Step inside a world of refined, yet playful intrigue, where curiosities take center stage and a luxurious backdrop. From lawn games, tropical plants and a tranquil year-around pool, Peregrin has it all. Stationed in the midst of Savannah's historic district, Perry Lane Hotel invites guests to immerse themselves in all that is Savannah. Combining regional and contemporary aesthetics, this Luxury Collection Hotel boasts 167 elegant guest rooms and three lively food and beverage venues. Our roof top bar team seeks welcoming, creative and polished team members with a heart of service. We passionately strive to be the best and create excellence in everything we do. We are known among our team, our guests and our communities as leaders in our field who are authentic, humble and innovative operators driven to anticipate needs and exceed expectations. The Perks: Sage hotel & restaurant discounts across the US Marriott discounts Medical, Vision, & Dental Insurance 401K Free Shift Meal At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. ID: 3 Position Type: Regular Part-Time Property : Perry Lane Hotel Outlet: Peregrin Category: Restaurant Operations Address : 255 E Perry St. City : Savannah State : Georgia EOE Protected Veterans/Disability
Apr 26, 2024
Full time
Why us? Reopening February 2024 with a reimagined Peregrin! Experience swanky rooftop vibes, without the pomp and circumstance. Located at Perry Lane Hotel, featuring exquisite views of Savannah, premium cocktails and a curated wine list, Peregrin is modern sophistication at its best. Step inside a world of refined, yet playful intrigue, where curiosities take center stage and a luxurious backdrop. From lawn games, tropical plants and a tranquil year-around pool, Peregrin has it all. Stationed in the midst of Savannah's historic district, Perry Lane Hotel invites guests to immerse themselves in all that is Savannah. Combining regional and contemporary aesthetics, this Luxury Collection Hotel boasts 167 elegant guest rooms and three lively food and beverage venues. Our roof top bar team seeks welcoming, creative and polished team members with a heart of service. We passionately strive to be the best and create excellence in everything we do. We are known among our team, our guests and our communities as leaders in our field who are authentic, humble and innovative operators driven to anticipate needs and exceed expectations. The Perks: Sage hotel & restaurant discounts across the US Marriott discounts Medical, Vision, & Dental Insurance 401K Free Shift Meal At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. ID: 3 Position Type: Regular Part-Time Property : Perry Lane Hotel Outlet: Peregrin Category: Restaurant Operations Address : 255 E Perry St. City : Savannah State : Georgia EOE Protected Veterans/Disability
Reopening February 2024 with a reimagined Peregrin! Experience swanky rooftop vibes, without the pomp and circumstance. Located at Perry Lane Hotel, featuring exquisite views of Savannah, premium cocktails and a curated wine list, Peregrin is modern sophistication at its best. Step inside a world of refined, yet playful intrigue, where curiosities take center stage and a luxurious backdrop. From lawn games, tropical plants and a tranquil year-around pool, Peregrin has it all. Stationed in the midst of Savannah's historic district, Perry Lane Hotel invites guests to immerse themselves in all that is Savannah. Combining regional and contemporary aesthetics, this Luxury Collection Hotel boasts 167 elegant guest rooms and three lively food and beverage venues. Our roof top bar team seeks welcoming, creative and polished team members with a heart of service. We passionately strive to be the best and create excellence in everything we do. We are known among our team, our guests and our communities as leaders in our field who are authentic, humble and innovative operators driven to anticipate needs and exceed expectations. The Perks: Sage hotel & restaurant discounts across the US Marriott discounts Medical, Vision, & Dental Insurance 401K Free Shift Meal At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Under general supervision, provides prompt and courteous food service to restaurant customers. Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Apr 26, 2024
Full time
Reopening February 2024 with a reimagined Peregrin! Experience swanky rooftop vibes, without the pomp and circumstance. Located at Perry Lane Hotel, featuring exquisite views of Savannah, premium cocktails and a curated wine list, Peregrin is modern sophistication at its best. Step inside a world of refined, yet playful intrigue, where curiosities take center stage and a luxurious backdrop. From lawn games, tropical plants and a tranquil year-around pool, Peregrin has it all. Stationed in the midst of Savannah's historic district, Perry Lane Hotel invites guests to immerse themselves in all that is Savannah. Combining regional and contemporary aesthetics, this Luxury Collection Hotel boasts 167 elegant guest rooms and three lively food and beverage venues. Our roof top bar team seeks welcoming, creative and polished team members with a heart of service. We passionately strive to be the best and create excellence in everything we do. We are known among our team, our guests and our communities as leaders in our field who are authentic, humble and innovative operators driven to anticipate needs and exceed expectations. The Perks: Sage hotel & restaurant discounts across the US Marriott discounts Medical, Vision, & Dental Insurance 401K Free Shift Meal At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Under general supervision, provides prompt and courteous food service to restaurant customers. Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! " Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities and our Diversity & Inclusion initiatives Learning programs through our Academies Competitive and flexible Health Care Benefit Plans to meet you and your family's unique needs, eligibility after 1 month of employment Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions Job Description To be of service to our guests. Sell, deliver and account for products in the Pool Bar in a manner consistent with the Fairmont standards Consistently offer professional, friendly and engaging service Anticipate guest expectations Assist guests regarding menu items in an informative and helpful way Follow outlet policies, procedures and service standards Have full knowledge of beverage lists and promotions Have full knowledge of all menu items, garnishes, contents and preparation methods Follow all safety and sanitation policies when handling food and beverage Take food and beverage orders and deliver the correct order in a timely manner Turn in correct Micros paperwork with minimal errors Up-sell food and beverage items as well as sundry items related to the pool To be accountable for guest service and follow through Assist and support the other team members Maintain cleanliness of pool bar area Control cost and waste in the work area Perform other duties and/or fill in at other positions Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have previous F & B experience Able to work varied and flexible hours including mid-day shift, weekends, and holidays Able to read and write to facilitate communications. Must speak English. Available from May to October Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Apr 22, 2024
Full time
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! " Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities and our Diversity & Inclusion initiatives Learning programs through our Academies Competitive and flexible Health Care Benefit Plans to meet you and your family's unique needs, eligibility after 1 month of employment Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions Job Description To be of service to our guests. Sell, deliver and account for products in the Pool Bar in a manner consistent with the Fairmont standards Consistently offer professional, friendly and engaging service Anticipate guest expectations Assist guests regarding menu items in an informative and helpful way Follow outlet policies, procedures and service standards Have full knowledge of beverage lists and promotions Have full knowledge of all menu items, garnishes, contents and preparation methods Follow all safety and sanitation policies when handling food and beverage Take food and beverage orders and deliver the correct order in a timely manner Turn in correct Micros paperwork with minimal errors Up-sell food and beverage items as well as sundry items related to the pool To be accountable for guest service and follow through Assist and support the other team members Maintain cleanliness of pool bar area Control cost and waste in the work area Perform other duties and/or fill in at other positions Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have previous F & B experience Able to work varied and flexible hours including mid-day shift, weekends, and holidays Able to read and write to facilitate communications. Must speak English. Available from May to October Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsible for providing excellent customer service for all casino guests playing a Smart Pit Electronic Table Game (Smart ETG). This includes but is not limited to proactively explaining the Smart ETG rules, anticipating guest needs, and how to play, answering questions about the property or loyalty reward program. Responsible for maintaining and upkeep of knowledge regarding the Smart ETG Pit games, property, loyalty reward program, and anything related to the property. Serves as a Smart ETG Ambassador for the property by creating an entertaining and positive guest experience within policies and procedures. Ensures work area is always clean. Responsible for accurately collecting and recording Smart ETG game information. Responds to guest needs according to service, policy, and procedure expectations. Escalates potential issues and/or concerns to Manager as needed. Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Maintains strict confidentiality in all departmental and company matters. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. General Education Degree (GED) or High School Diploma; one to six months of related experience and/or training; or equivalent combination of education and experience. Six months of customer service experience in a high energy and fast paced environment preferred. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to operate all tools of the trades including power tools safely, maintaining and caring for those tools on a regular basis. Must have strong interpersonal skills. Must have excellent verbal communication skills. Must be able to work high volume days, nights, holidays, and weekends, as needed. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Must be able to read and interpret plans and specifications. Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. LANGUAGE SKILLS Must have good written and oral communication and organizational skills. Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. This employee is required to stand for their scheduled shift(s) and must be able to stand and walk for long periods of time. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud. While performing the duties of this job, employee is regularly exposed to flashing lights and possibly moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; and risk of electrical shock. Employee is exposed to an environment containing unrestricted second hand tobacco smoke. $5.00 per hour tips
Apr 26, 2024
Full time
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsible for providing excellent customer service for all casino guests playing a Smart Pit Electronic Table Game (Smart ETG). This includes but is not limited to proactively explaining the Smart ETG rules, anticipating guest needs, and how to play, answering questions about the property or loyalty reward program. Responsible for maintaining and upkeep of knowledge regarding the Smart ETG Pit games, property, loyalty reward program, and anything related to the property. Serves as a Smart ETG Ambassador for the property by creating an entertaining and positive guest experience within policies and procedures. Ensures work area is always clean. Responsible for accurately collecting and recording Smart ETG game information. Responds to guest needs according to service, policy, and procedure expectations. Escalates potential issues and/or concerns to Manager as needed. Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Maintains strict confidentiality in all departmental and company matters. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. General Education Degree (GED) or High School Diploma; one to six months of related experience and/or training; or equivalent combination of education and experience. Six months of customer service experience in a high energy and fast paced environment preferred. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to operate all tools of the trades including power tools safely, maintaining and caring for those tools on a regular basis. Must have strong interpersonal skills. Must have excellent verbal communication skills. Must be able to work high volume days, nights, holidays, and weekends, as needed. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Must be able to read and interpret plans and specifications. Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. LANGUAGE SKILLS Must have good written and oral communication and organizational skills. Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. This employee is required to stand for their scheduled shift(s) and must be able to stand and walk for long periods of time. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud. While performing the duties of this job, employee is regularly exposed to flashing lights and possibly moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; and risk of electrical shock. Employee is exposed to an environment containing unrestricted second hand tobacco smoke. $5.00 per hour tips
Position Title: Busser (Apache Tee, Broken Arrow Tap House, Wendell's, Red Hat Grille, The Market at the Mountain) Reports To: Restaurant Manager, Assistant Manager, Supervisor Supervises: N/A Summary of Position Assist the server to which he/she is assigned to for the duration of the shift. Prepares tea, coffee, ice; stocks glassware, dinnerware and plates; pre-busses busser's assigned stations. Assists all customers in dining room. Breaks down bussed items in dishwashing area. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Inspects assigned area/pantry area for organization and cleanliness. Inspects tables/chairs of assigned section and reports any damage noticed to Manager or Supervisor on duty. Clears and resets tables, cleans ashtrays in smoking sections. Removes extra place setting(s) or adds place settings as needed. Removes and separates dishware, glassware and silverware for washing. Puts away washed dishware, glassware and silverware when assigned to pantry. Polishes all glassware and silverware as needed. Prepares takeout items for guest/customer. Maintains a clean and organized bussing/pantry area at all times making sure panty area is fully stocked. Completes assigned opening and closing side work. Keeps floor clean in dining room, pantry, in front of buffet line areas. Keeps beverages freshly prepared and ready for servers. Greets and seats guest if necessary. Pours non-alcoholic beverages for customers. Folds napkins and rolls silverware as necessary. Assists other departments when necessary. Adheres to all regulatory, departmental and casino policies and procedures. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High School Diploma or General Education Degree (GED) or six months to one year job-related experience and/or training; or equivalent combination of educational and experience may be substituted. Mescalero Apache Tribal preference; bicultural experience preferred. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.
May 03, 2024
Full time
Position Title: Busser (Apache Tee, Broken Arrow Tap House, Wendell's, Red Hat Grille, The Market at the Mountain) Reports To: Restaurant Manager, Assistant Manager, Supervisor Supervises: N/A Summary of Position Assist the server to which he/she is assigned to for the duration of the shift. Prepares tea, coffee, ice; stocks glassware, dinnerware and plates; pre-busses busser's assigned stations. Assists all customers in dining room. Breaks down bussed items in dishwashing area. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Inspects assigned area/pantry area for organization and cleanliness. Inspects tables/chairs of assigned section and reports any damage noticed to Manager or Supervisor on duty. Clears and resets tables, cleans ashtrays in smoking sections. Removes extra place setting(s) or adds place settings as needed. Removes and separates dishware, glassware and silverware for washing. Puts away washed dishware, glassware and silverware when assigned to pantry. Polishes all glassware and silverware as needed. Prepares takeout items for guest/customer. Maintains a clean and organized bussing/pantry area at all times making sure panty area is fully stocked. Completes assigned opening and closing side work. Keeps floor clean in dining room, pantry, in front of buffet line areas. Keeps beverages freshly prepared and ready for servers. Greets and seats guest if necessary. Pours non-alcoholic beverages for customers. Folds napkins and rolls silverware as necessary. Assists other departments when necessary. Adheres to all regulatory, departmental and casino policies and procedures. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High School Diploma or General Education Degree (GED) or six months to one year job-related experience and/or training; or equivalent combination of educational and experience may be substituted. Mescalero Apache Tribal preference; bicultural experience preferred. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
May 03, 2024
Full time
Job Description Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face POSITION SUMMARY Enhance the mountain experience for guests and staff by assisting in the development, growth, and execution of Events & Animation activities. ESSENTIAL JOB RESULTS To perform this job successfully, an individual must be able to perform each essential job result satisfactorily. The employee is responsible for the following "job results". CONTRIBUTES TO EVENTS & ANIMATION OBJECTIVES Taking an active role in daily operations Assisting with the organization, scheduling, and execution of events and animation activities. Upholding standards for guest satisfaction, communication, and animation. ASSISTS WITH COMMUNICATION OF ALL PERTINENT INFORMATION TO BOTH THE RESORT AND SURROUNDING COMMUNITY Distributing information in a timely manner to all Snowshoe divisions, partners, and the surrounding areas Sharing information with direct reports Acting as "Town Crier" and distributing event schedules, planned activities, and animation plans weekly. Maintaining event & animation information on internal websites as well as other internal forms of communication. HELPS TO ENSURE ALL MARKETING DEADLINES ARE MET Distributing Events & Animation activities, plans, schedules, and copy to SMG in an established time frame. Relaying schedules and information to the communication department by the weekly production deadline. Assisting with the coordination of the event team and relaying all related aspects of marketing and Production needs to the appropriate department. ASSISTING IN THE COORDINATION OF THE VILLAGE ARTISAN PROGRAM Aiding in the recruitment, selection, scheduling, tracking, and placing of crafters, vendors, and farmer's Market participants. ASSISTING IN THE COORDINATION OF THE VOLUNTEER PROGRAM Aiding in the recruitment, selection, and scheduling of volunteers Coordinating volunteers on site Tracking and documenting participation of the volunteers HELPS TO ENSURE SUCCESSFUL EXECUTION OF EVENTS & ANIMATION ACTIVITIES Coordinating and assisting with the set up and breakdown of all Event & Animation activities Scheduling, prioritizing, and coordinating projects and tasks Assisting with the development and planning of animation, activities and events Providing input and support through participation in weekly meetings and wrap-ups HELPS TO MINIMIZE RESORT LIABILITY RISKS Assisting with negotiation of contracts with vendors, entertainers, contractors, hired services Adhering to company safety and liability policies and procedures QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE REQUIRED The knowledge, skill and ability an incumbent must have in order to accomplish the job results and to perform the job duties. Education: High School Diploma or equivalent; Enrolled in College with Marketing, Hospitality, Public Relations or related major. Prior Experience: Specific Experience: Basic computer skills required; Prior experience in organizing, coordinating, and/or executing group functions, activities, or other events. Length of Experience: 6 months Specific Certifications, Licenses Required: None SUPERVISORY RESPONSIBILITIES The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; resolving problems; scheduling, hiring and termination of employees. TRAVEL REQUIREMENTS Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand or sit. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The incumbent is required to be mentally alert while performing this job. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Mountain Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common. Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment. Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. An Equal Opportunity Employer
We are looking for a passionate sales leader for our Area Sales Manager role, who will support the airport locations for Shamin Hotels. Shamin Hotels, Central Virginia's largest hotel management company, owns and operates hotels under the Hilton, Hyatt, Marriott, InterContinental and Choice flags. We offer a competitive salary and benefits package that includes medical, vision, dental, life insurance, short- and long-term disability and a 401k plan. We also offer paid time off, hotel discounts and a fun, friendly place to work. We work hard but have fun doing it- and are proud of our commitment to excellence and outstanding guest service. The Role The Area Sales Manager is responsible for effectively soliciting all accounts in their assigned market. They are responsible for prospecting and closing on assigned accounts/territory to positively impact the hotel's top line room and event revenues based on the goals assigned to each hotel. They are the central contact for information specific to this department for assigned hotels. The Area Sales Manager will be responsible for selling guestrooms, meeting space and Food & Beverage. Responsibilities also include establishing new accounts through prospecting and outside sales calls, generating revenue by up selling and booking repeat business while keeping quality consistently high Essential Job Functions: Solicit, negotiate and book new and repeat business through various efforts including prospecting, site tours, sales blitzes Follow-up on leads/referrals and networking in order to maximize room revenue Develop and enhance relationships with key accounts, community organizations and professional associations to maintain high visibility and increase market share Prepare and process correspondence, contracts, Banquet Event Orders, function information and agendas as requested Maintain and participate in an active sales solicitation program Initiate and follow up on leads as directed or assigned Develop a full working knowledge of the operations of the hotel(s), including Food and Beverage, Guest Services and Reservations Monitor production of all top accounts and evaluate trends within your market or assigned segment Utilize the automated sales system according to Shamin standards Maintain regular attendance in compliance with Shamin standards, as required by scheduling, which will vary according to the needs of the hotel Minimum expectation is to meet set monthly/quarterly/yearly revenue productivity and booking goals; preference is to exceed set goals Education & Experience: Multi Property Experience Preferred Previous Hotel Sales Experience Required Hilton and Marriott experience recommended 1-2 years of hotel or customer service experience preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee will be required to: Frequently stand, walk or sit for extended periods. Long and varied hours are often required (8 hours). Ability to use hands and fingers to handle/ feel, talk and hear. Bending, reaching, stooping or crouching on occasion. Light Work - Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. JB.0.00.LN
May 02, 2024
Full time
We are looking for a passionate sales leader for our Area Sales Manager role, who will support the airport locations for Shamin Hotels. Shamin Hotels, Central Virginia's largest hotel management company, owns and operates hotels under the Hilton, Hyatt, Marriott, InterContinental and Choice flags. We offer a competitive salary and benefits package that includes medical, vision, dental, life insurance, short- and long-term disability and a 401k plan. We also offer paid time off, hotel discounts and a fun, friendly place to work. We work hard but have fun doing it- and are proud of our commitment to excellence and outstanding guest service. The Role The Area Sales Manager is responsible for effectively soliciting all accounts in their assigned market. They are responsible for prospecting and closing on assigned accounts/territory to positively impact the hotel's top line room and event revenues based on the goals assigned to each hotel. They are the central contact for information specific to this department for assigned hotels. The Area Sales Manager will be responsible for selling guestrooms, meeting space and Food & Beverage. Responsibilities also include establishing new accounts through prospecting and outside sales calls, generating revenue by up selling and booking repeat business while keeping quality consistently high Essential Job Functions: Solicit, negotiate and book new and repeat business through various efforts including prospecting, site tours, sales blitzes Follow-up on leads/referrals and networking in order to maximize room revenue Develop and enhance relationships with key accounts, community organizations and professional associations to maintain high visibility and increase market share Prepare and process correspondence, contracts, Banquet Event Orders, function information and agendas as requested Maintain and participate in an active sales solicitation program Initiate and follow up on leads as directed or assigned Develop a full working knowledge of the operations of the hotel(s), including Food and Beverage, Guest Services and Reservations Monitor production of all top accounts and evaluate trends within your market or assigned segment Utilize the automated sales system according to Shamin standards Maintain regular attendance in compliance with Shamin standards, as required by scheduling, which will vary according to the needs of the hotel Minimum expectation is to meet set monthly/quarterly/yearly revenue productivity and booking goals; preference is to exceed set goals Education & Experience: Multi Property Experience Preferred Previous Hotel Sales Experience Required Hilton and Marriott experience recommended 1-2 years of hotel or customer service experience preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee will be required to: Frequently stand, walk or sit for extended periods. Long and varied hours are often required (8 hours). Ability to use hands and fingers to handle/ feel, talk and hear. Bending, reaching, stooping or crouching on occasion. Light Work - Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. JB.0.00.LN
JOB PURPOSE: Responsible for daily operation of the restaurant and patio bar, perimeter locations (Employee Café, Pizza in the Square and Woody's) including guest service, sanitation, food production, cash control, employee relations, liquor control, inventories and ordering, while keeping within the Restaurant budgets pertaining to labor, food cost and operating expenses. Responsible for leading and developing the Front of House and Back of House Supervision to ensure their goals and daily functions are met. KEY DUTIES AND RESPONSIBILITIES: Oversee all operations and make certain that; they are open on time, equipped properly, and that the restaurant is properly staffed to produce a quality product. Develop and encourage high team member morale and communication between team members. Analyze daily reports (POS System) to assure that all goals are being met and no discrepancies exist. Interact with guests and assure that all problems are resolved quickly, log and report necessary complaints to Food and Beverage Manager. Coordinate daily ordering with Unit Leads for each location. Responsible for monthly inventory. Prepare master schedule for all Restaurant team members (Beaver Brother's, Pizza in the Square, Employee Cafe). Coordinate with Scheduling Coordinator on the hiring, orientation, and placement of team members. Ensure adequate staffing levels, Scheduling for all areas is complete, and in accordance with labor laws and budget. Communicate with Scheduling Supervisor to blend Restaurant Team Members onto the Midway for additional hours. Promote a positive work environment. Provide first class guest service to both Guest and Team Members. Monitor food costs and assist in the development of menu items to achieve budgeted goals. Monitor food equipment to ensure proper operation and maintenance. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members. All other duties assigned or necessary to support the park as a whole and the Food and Beverage department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS: Minimum age is 18 Supervisory experience in a Full Service Restaurant/banquet/mass feeding settings Must be able to work holidays and weekends High school diploma or equivalent is required Valid NYS motor vehicle operator's license Ability to work in a fast paced environment and maintain a positive attitude Team player Organized and detail oriented Good communication skills, both written and oral Ability to plan and organize work in an efficient and cost-effective manner and without direct supervision Food Safety course is a plus Alcohol serving awareness course is a plus OTHER FUNCTIONS: Any and all other duties that is assigned or necessary in order to support the Revenue Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/or walk for long periods of time throughout the day Must be able to work outdoors in the park at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 60 pounds Requires occasional carries up to 100 pounds with the assistance of a two wheel hand cart EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
May 02, 2024
Full time
JOB PURPOSE: Responsible for daily operation of the restaurant and patio bar, perimeter locations (Employee Café, Pizza in the Square and Woody's) including guest service, sanitation, food production, cash control, employee relations, liquor control, inventories and ordering, while keeping within the Restaurant budgets pertaining to labor, food cost and operating expenses. Responsible for leading and developing the Front of House and Back of House Supervision to ensure their goals and daily functions are met. KEY DUTIES AND RESPONSIBILITIES: Oversee all operations and make certain that; they are open on time, equipped properly, and that the restaurant is properly staffed to produce a quality product. Develop and encourage high team member morale and communication between team members. Analyze daily reports (POS System) to assure that all goals are being met and no discrepancies exist. Interact with guests and assure that all problems are resolved quickly, log and report necessary complaints to Food and Beverage Manager. Coordinate daily ordering with Unit Leads for each location. Responsible for monthly inventory. Prepare master schedule for all Restaurant team members (Beaver Brother's, Pizza in the Square, Employee Cafe). Coordinate with Scheduling Coordinator on the hiring, orientation, and placement of team members. Ensure adequate staffing levels, Scheduling for all areas is complete, and in accordance with labor laws and budget. Communicate with Scheduling Supervisor to blend Restaurant Team Members onto the Midway for additional hours. Promote a positive work environment. Provide first class guest service to both Guest and Team Members. Monitor food costs and assist in the development of menu items to achieve budgeted goals. Monitor food equipment to ensure proper operation and maintenance. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members. All other duties assigned or necessary to support the park as a whole and the Food and Beverage department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS: Minimum age is 18 Supervisory experience in a Full Service Restaurant/banquet/mass feeding settings Must be able to work holidays and weekends High school diploma or equivalent is required Valid NYS motor vehicle operator's license Ability to work in a fast paced environment and maintain a positive attitude Team player Organized and detail oriented Good communication skills, both written and oral Ability to plan and organize work in an efficient and cost-effective manner and without direct supervision Food Safety course is a plus Alcohol serving awareness course is a plus OTHER FUNCTIONS: Any and all other duties that is assigned or necessary in order to support the Revenue Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/or walk for long periods of time throughout the day Must be able to work outdoors in the park at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 60 pounds Requires occasional carries up to 100 pounds with the assistance of a two wheel hand cart EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
JOB PURPOSE: Responsible for all operational aspects of all Food and Beverage units in their respective area. KEY DUTIES AND RESPONSIBILITIES Communicate with the Food and Beverage Manager on all aspects of the Food and Beverage Department. Maintain budget boundaries. Comply with NYS labor laws. Keep within Genesee County Health codes. Ensure to keep staff in standard uniform and within Six Flags Darien Lake grooming codes. Work with Scheduling Coordinator on scheduling difficulties. Maintain quality and portion control on all food items. Continuously train all staff. Will set standards and continue to train all seasonal leadership to adhere to these standards. Ensure the best quality food and service is given to guests. Assist in unit inspections along with daily safety auditing on food safety and general safety, to report to food management and the Safety Department. Must be available to work all shifts whether they are morning, afternoon, or evening hours. Must be available to work Monday through Sunday. All other duties assigned or necessary to support the park as a whole and the Food and Beverage Department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any employee that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS Supervisory experience Guest focused Team player Good communication skills Trustworthy Goal oriented Self-starter Knows the labor laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIS FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
May 02, 2024
Full time
JOB PURPOSE: Responsible for all operational aspects of all Food and Beverage units in their respective area. KEY DUTIES AND RESPONSIBILITIES Communicate with the Food and Beverage Manager on all aspects of the Food and Beverage Department. Maintain budget boundaries. Comply with NYS labor laws. Keep within Genesee County Health codes. Ensure to keep staff in standard uniform and within Six Flags Darien Lake grooming codes. Work with Scheduling Coordinator on scheduling difficulties. Maintain quality and portion control on all food items. Continuously train all staff. Will set standards and continue to train all seasonal leadership to adhere to these standards. Ensure the best quality food and service is given to guests. Assist in unit inspections along with daily safety auditing on food safety and general safety, to report to food management and the Safety Department. Must be available to work all shifts whether they are morning, afternoon, or evening hours. Must be available to work Monday through Sunday. All other duties assigned or necessary to support the park as a whole and the Food and Beverage Department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any employee that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS Supervisory experience Guest focused Team player Good communication skills Trustworthy Goal oriented Self-starter Knows the labor laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIS FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
POSITION OVERVIEW The Cook plays a vital role in preparing and cooking a diverse range of dishes, contributing to the exceptional dining experience for our valued guests. Culinary expertise, attention to detail, and ability to work efficiently in a fast-paced environment will be instrumental in delivering high-quality and delicious meals that exceed our guests' expectations. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Prepare and portion ingredients according to recipes and menu specifications, ensuring quality and consistency in every dish Utilize various cooking techniques, including grilling, frying, baking, sautéing, and roasting, to create flavorful and well-executed dishes Assist in executing the menu items during service hours, ensuring all dishes are prepared and presented to the highest standards Follow food safety and sanitation guidelines, maintaining a clean and organized kitchen workspace to ensure a safe dining environment Assist in monitoring and managing food inventory, restocking supplies as needed to support efficient kitchen operations Work closely with other members of the kitchen team, including chefs, sous chefs, and kitchen assistants, to ensure smooth coordination during service Conduct taste tests and visual checks on dishes to maintain the highest level of quality and presentation before serving Adhere to preparation and cooking timelines to ensure all dishes are ready for service on time Accommodate guest special requests or dietary needs, preparing customized dishes while maintaining the integrity of the menu Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. High school diploma or equivalent required Proven culinary skills and experience in food preparation, cooking, and kitchen operations Demonstrated creativity in developing and presenting visually appealing and delicious dishes A keen eye for detail to ensure accurate preparation and presentation of dishes Familiarity with food safety regulations and best practices to ensure a safe and hygienic kitchen environment Capable of standing for extended periods and lifting heavy pots, pans, and trays Excellent communication and collaboration skills to work effectively as part of a kitchen team Formal culinary education or relevant certifications are beneficial but not mandatory Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $24.62 per hour
May 02, 2024
Full time
POSITION OVERVIEW The Cook plays a vital role in preparing and cooking a diverse range of dishes, contributing to the exceptional dining experience for our valued guests. Culinary expertise, attention to detail, and ability to work efficiently in a fast-paced environment will be instrumental in delivering high-quality and delicious meals that exceed our guests' expectations. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Prepare and portion ingredients according to recipes and menu specifications, ensuring quality and consistency in every dish Utilize various cooking techniques, including grilling, frying, baking, sautéing, and roasting, to create flavorful and well-executed dishes Assist in executing the menu items during service hours, ensuring all dishes are prepared and presented to the highest standards Follow food safety and sanitation guidelines, maintaining a clean and organized kitchen workspace to ensure a safe dining environment Assist in monitoring and managing food inventory, restocking supplies as needed to support efficient kitchen operations Work closely with other members of the kitchen team, including chefs, sous chefs, and kitchen assistants, to ensure smooth coordination during service Conduct taste tests and visual checks on dishes to maintain the highest level of quality and presentation before serving Adhere to preparation and cooking timelines to ensure all dishes are ready for service on time Accommodate guest special requests or dietary needs, preparing customized dishes while maintaining the integrity of the menu Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. High school diploma or equivalent required Proven culinary skills and experience in food preparation, cooking, and kitchen operations Demonstrated creativity in developing and presenting visually appealing and delicious dishes A keen eye for detail to ensure accurate preparation and presentation of dishes Familiarity with food safety regulations and best practices to ensure a safe and hygienic kitchen environment Capable of standing for extended periods and lifting heavy pots, pans, and trays Excellent communication and collaboration skills to work effectively as part of a kitchen team Formal culinary education or relevant certifications are beneficial but not mandatory Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $24.62 per hour
Position Title: Busser (Apache Tee, Broken Arrow Tap House, Wendell's, Red Hat Grille, The Market at the Mountain) Reports To: Restaurant Manager, Assistant Manager, Supervisor Supervises: N/A Summary of Position Assist the server to which he/she is assigned to for the duration of the shift. Prepares tea, coffee, ice; stocks glassware, dinnerware and plates; pre-busses busser's assigned stations. Assists all customers in dining room. Breaks down bussed items in dishwashing area. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Inspects assigned area/pantry area for organization and cleanliness. Inspects tables/chairs of assigned section and reports any damage noticed to Manager or Supervisor on duty. Clears and resets tables, cleans ashtrays in smoking sections. Removes extra place setting(s) or adds place settings as needed. Removes and separates dishware, glassware and silverware for washing. Puts away washed dishware, glassware and silverware when assigned to pantry. Polishes all glassware and silverware as needed. Prepares takeout items for guest/customer. Maintains a clean and organized bussing/pantry area at all times making sure panty area is fully stocked. Completes assigned opening and closing side work. Keeps floor clean in dining room, pantry, in front of buffet line areas. Keeps beverages freshly prepared and ready for servers. Greets and seats guest if necessary. Pours non-alcoholic beverages for customers. Folds napkins and rolls silverware as necessary. Assists other departments when necessary. Adheres to all regulatory, departmental and casino policies and procedures. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High School Diploma or General Education Degree (GED) or six months to one year job-related experience and/or training; or equivalent combination of educational and experience may be substituted. Mescalero Apache Tribal preference; bicultural experience preferred. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.
May 02, 2024
Full time
Position Title: Busser (Apache Tee, Broken Arrow Tap House, Wendell's, Red Hat Grille, The Market at the Mountain) Reports To: Restaurant Manager, Assistant Manager, Supervisor Supervises: N/A Summary of Position Assist the server to which he/she is assigned to for the duration of the shift. Prepares tea, coffee, ice; stocks glassware, dinnerware and plates; pre-busses busser's assigned stations. Assists all customers in dining room. Breaks down bussed items in dishwashing area. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Inspects assigned area/pantry area for organization and cleanliness. Inspects tables/chairs of assigned section and reports any damage noticed to Manager or Supervisor on duty. Clears and resets tables, cleans ashtrays in smoking sections. Removes extra place setting(s) or adds place settings as needed. Removes and separates dishware, glassware and silverware for washing. Puts away washed dishware, glassware and silverware when assigned to pantry. Polishes all glassware and silverware as needed. Prepares takeout items for guest/customer. Maintains a clean and organized bussing/pantry area at all times making sure panty area is fully stocked. Completes assigned opening and closing side work. Keeps floor clean in dining room, pantry, in front of buffet line areas. Keeps beverages freshly prepared and ready for servers. Greets and seats guest if necessary. Pours non-alcoholic beverages for customers. Folds napkins and rolls silverware as necessary. Assists other departments when necessary. Adheres to all regulatory, departmental and casino policies and procedures. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High School Diploma or General Education Degree (GED) or six months to one year job-related experience and/or training; or equivalent combination of educational and experience may be substituted. Mescalero Apache Tribal preference; bicultural experience preferred. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.