Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Pay range between $48,000 to $55,000 based on Marriott and hospitality experience! Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Pay range between $48,000 to $55,000 based on Marriott and hospitality experience! Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Looking for more than just a job? Looking for a community rather than just coworkers? Then ROBBINS BROOK is the place for you! Robbins Brook is looking for Part-Time Receptionists to join our team on the evening shifts (4p-830p and 2p-830p) Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist at Robbins Brook , you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Receptionist Duties & Responsibilities: Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Receptionist Requirements: Possesses knowledge of telephone system and capable of teaching others
May 01, 2024
Full time
Looking for more than just a job? Looking for a community rather than just coworkers? Then ROBBINS BROOK is the place for you! Robbins Brook is looking for Part-Time Receptionists to join our team on the evening shifts (4p-830p and 2p-830p) Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist at Robbins Brook , you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Receptionist Duties & Responsibilities: Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Receptionist Requirements: Possesses knowledge of telephone system and capable of teaching others
The Branches of Framingham, Assisted Living and Memory Care Community, is hiring a Part Time Front Desk Receptionist to work every Saturday 4pm-8pm. Great opportunity for a Student. Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist at The Branches of Framingham you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Receptionist Duties & Responsibilities: Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book and beauty appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Receptionist Requirements: High school diploma or equivalent certificate preferred. Possesses expert knowledge of telephone system and capable of teaching others
May 01, 2024
Full time
The Branches of Framingham, Assisted Living and Memory Care Community, is hiring a Part Time Front Desk Receptionist to work every Saturday 4pm-8pm. Great opportunity for a Student. Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist at The Branches of Framingham you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Receptionist Duties & Responsibilities: Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book and beauty appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Receptionist Requirements: High school diploma or equivalent certificate preferred. Possesses expert knowledge of telephone system and capable of teaching others
Job Description Job Description Description:CREW MEMBER Description: LOVE EVERYBODY Storyville is hiring for our full-time Storyville Crew Member Training program. This is a paid-to-train position where you will learn the subtleties of hospitality and the craft of espresso during a 4-week intensive, and upon graduation, be eligible for a barista position in our coffee shop. Apply if you are inspired to serve others with care and passion, you love working on a team, you are reliable, proactive and have great attention to detail, and you love drinking coffee Our highest priority is delivering each guest a beautiful experience through our product, hospitality, and shop ambiance. As a Crew Member Trainee, you will receive: Hourly wage of $20 Consistent training hours (includes weekend days) Professional training and advancement opportunities As a Full-time Storyville Crew Member, you will receive: Hourly compensation of $22-26 (hourly wage + tips) Medical Insurance, Vision, Dental, and Life Insurance Unlimited Orca Card 2 weeks of Paid Time Off (PTO) annually Holiday Time and a Half pay Consistent work schedule Continued training and advancement opportunities Requirements: As a Storyville employee, it is expected that you will be on time, hustle, be positive, and pay attention to the details. We hope you will find inspiration in continually learning new skills. Ultimately, you will be asked to care about the work you do and to Love Everybody that comes through our doors, including yourself. Enthusiasm for working in a fast-paced environment with a calm and positive demeanor. Conducts oneself professionally and with self-respect. Communicates positively with a heart for the success of the team. Eager to learn with a desire to be challenged. Minimum 1 year experience as a barista. If you have additional experience in the hospitality industry, at a front desk or concierge, as a tour guide, in sales and retail, as a cleaner, server, or in a kitchen, you are encouraged to apply. Ability to lift and carry 30lbs. To be eligible for full-time employment, you must be available to work shifts on Saturdays and Sundays. PIfe4db-5747
May 03, 2024
Full time
Job Description Job Description Description:CREW MEMBER Description: LOVE EVERYBODY Storyville is hiring for our full-time Storyville Crew Member Training program. This is a paid-to-train position where you will learn the subtleties of hospitality and the craft of espresso during a 4-week intensive, and upon graduation, be eligible for a barista position in our coffee shop. Apply if you are inspired to serve others with care and passion, you love working on a team, you are reliable, proactive and have great attention to detail, and you love drinking coffee Our highest priority is delivering each guest a beautiful experience through our product, hospitality, and shop ambiance. As a Crew Member Trainee, you will receive: Hourly wage of $20 Consistent training hours (includes weekend days) Professional training and advancement opportunities As a Full-time Storyville Crew Member, you will receive: Hourly compensation of $22-26 (hourly wage + tips) Medical Insurance, Vision, Dental, and Life Insurance Unlimited Orca Card 2 weeks of Paid Time Off (PTO) annually Holiday Time and a Half pay Consistent work schedule Continued training and advancement opportunities Requirements: As a Storyville employee, it is expected that you will be on time, hustle, be positive, and pay attention to the details. We hope you will find inspiration in continually learning new skills. Ultimately, you will be asked to care about the work you do and to Love Everybody that comes through our doors, including yourself. Enthusiasm for working in a fast-paced environment with a calm and positive demeanor. Conducts oneself professionally and with self-respect. Communicates positively with a heart for the success of the team. Eager to learn with a desire to be challenged. Minimum 1 year experience as a barista. If you have additional experience in the hospitality industry, at a front desk or concierge, as a tour guide, in sales and retail, as a cleaner, server, or in a kitchen, you are encouraged to apply. Ability to lift and carry 30lbs. To be eligible for full-time employment, you must be available to work shifts on Saturdays and Sundays. PIfe4db-5747
Description: CREW MEMBER Description: LOVE EVERYBODY Storyville is hiring for our full-time Storyville Crew Member Training program. This is a paid-to-train position where you will learn the subtleties of hospitality and the craft of espresso during a 4-week intensive, and upon graduation, be eligible for a barista position in our coffee shop. Apply if you are inspired to serve others with care and passion, you love working on a team, you are reliable, proactive and have great attention to detail, and you love drinking coffee Our highest priority is delivering each guest a beautiful experience through our product, hospitality, and shop ambiance. As a Crew Member Trainee, you will receive: Hourly wage of $20 Consistent training hours (includes weekend days) Professional training and advancement opportunities As a Full-time Storyville Crew Member, you will receive: Hourly compensation of $22-26 (hourly wage + tips) Medical Insurance, Vision, Dental, and Life Insurance Unlimited Orca Card 2 weeks of Paid Time Off (PTO) annually Holiday Time and a Half pay Consistent work schedule Continued training and advancement opportunities Requirements: As a Storyville employee, it is expected that you will be on time, hustle, be positive, and pay attention to the details. We hope you will find inspiration in continually learning new skills. Ultimately, you will be asked to care about the work you do and to Love Everybody that comes through our doors, including yourself. Enthusiasm for working in a fast-paced environment with a calm and positive demeanor. Conducts oneself professionally and with self-respect. Communicates positively with a heart for the success of the team. Eager to learn with a desire to be challenged. Minimum 1 year experience as a barista. If you have additional experience in the hospitality industry, at a front desk or concierge, as a tour guide, in sales and retail, as a cleaner, server, or in a kitchen, you are encouraged to apply. Ability to lift and carry 30lbs. To be eligible for full-time employment, you must be available to work shifts on Saturdays and Sundays. PI9972a45ef6-
May 02, 2024
Full time
Description: CREW MEMBER Description: LOVE EVERYBODY Storyville is hiring for our full-time Storyville Crew Member Training program. This is a paid-to-train position where you will learn the subtleties of hospitality and the craft of espresso during a 4-week intensive, and upon graduation, be eligible for a barista position in our coffee shop. Apply if you are inspired to serve others with care and passion, you love working on a team, you are reliable, proactive and have great attention to detail, and you love drinking coffee Our highest priority is delivering each guest a beautiful experience through our product, hospitality, and shop ambiance. As a Crew Member Trainee, you will receive: Hourly wage of $20 Consistent training hours (includes weekend days) Professional training and advancement opportunities As a Full-time Storyville Crew Member, you will receive: Hourly compensation of $22-26 (hourly wage + tips) Medical Insurance, Vision, Dental, and Life Insurance Unlimited Orca Card 2 weeks of Paid Time Off (PTO) annually Holiday Time and a Half pay Consistent work schedule Continued training and advancement opportunities Requirements: As a Storyville employee, it is expected that you will be on time, hustle, be positive, and pay attention to the details. We hope you will find inspiration in continually learning new skills. Ultimately, you will be asked to care about the work you do and to Love Everybody that comes through our doors, including yourself. Enthusiasm for working in a fast-paced environment with a calm and positive demeanor. Conducts oneself professionally and with self-respect. Communicates positively with a heart for the success of the team. Eager to learn with a desire to be challenged. Minimum 1 year experience as a barista. If you have additional experience in the hospitality industry, at a front desk or concierge, as a tour guide, in sales and retail, as a cleaner, server, or in a kitchen, you are encouraged to apply. Ability to lift and carry 30lbs. To be eligible for full-time employment, you must be available to work shifts on Saturdays and Sundays. PI9972a45ef6-
Description: CREW MEMBER Description: LOVE EVERYBODY Storyville is hiring for our full-time Storyville Crew Member Training program. This is a paid-to-train position where you will learn the subtleties of hospitality and the craft of espresso during a 4-week intensive, and upon graduation, be eligible for a barista position in our coffee shop. Apply if you are inspired to serve others with care and passion, you love working on a team, you are reliable, proactive and have great attention to detail, and you love drinking coffee Our highest priority is delivering each guest a beautiful experience through our product, hospitality, and shop ambiance. As a Crew Member Trainee, you will receive: Hourly wage of $20 Consistent training hours (includes weekend days) Professional training and advancement opportunities As a Full-time Storyville Crew Member, you will receive: Hourly compensation of $22-26 (hourly wage + tips) Medical Insurance, Vision, Dental, and Life Insurance Unlimited Orca Card 2 weeks of Paid Time Off (PTO) annually Holiday Time and a Half pay Consistent work schedule Continued training and advancement opportunities Requirements: As a Storyville employee, it is expected that you will be on time, hustle, be positive, and pay attention to the details. We hope you will find inspiration in continually learning new skills. Ultimately, you will be asked to care about the work you do and to Love Everybody that comes through our doors, including yourself. Enthusiasm for working in a fast-paced environment with a calm and positive demeanor. Conducts oneself professionally and with self-respect. Communicates positively with a heart for the success of the team. Eager to learn with a desire to be challenged. Minimum 1 year experience as a barista. If you have additional experience in the hospitality industry, at a front desk or concierge, as a tour guide, in sales and retail, as a cleaner, server, or in a kitchen, you are encouraged to apply. Ability to lift and carry 30lbs. To be eligible for full-time employment, you must be available to work shifts on Saturdays and Sundays. PI95c8fa0fa1e1-5747
May 01, 2024
Full time
Description: CREW MEMBER Description: LOVE EVERYBODY Storyville is hiring for our full-time Storyville Crew Member Training program. This is a paid-to-train position where you will learn the subtleties of hospitality and the craft of espresso during a 4-week intensive, and upon graduation, be eligible for a barista position in our coffee shop. Apply if you are inspired to serve others with care and passion, you love working on a team, you are reliable, proactive and have great attention to detail, and you love drinking coffee Our highest priority is delivering each guest a beautiful experience through our product, hospitality, and shop ambiance. As a Crew Member Trainee, you will receive: Hourly wage of $20 Consistent training hours (includes weekend days) Professional training and advancement opportunities As a Full-time Storyville Crew Member, you will receive: Hourly compensation of $22-26 (hourly wage + tips) Medical Insurance, Vision, Dental, and Life Insurance Unlimited Orca Card 2 weeks of Paid Time Off (PTO) annually Holiday Time and a Half pay Consistent work schedule Continued training and advancement opportunities Requirements: As a Storyville employee, it is expected that you will be on time, hustle, be positive, and pay attention to the details. We hope you will find inspiration in continually learning new skills. Ultimately, you will be asked to care about the work you do and to Love Everybody that comes through our doors, including yourself. Enthusiasm for working in a fast-paced environment with a calm and positive demeanor. Conducts oneself professionally and with self-respect. Communicates positively with a heart for the success of the team. Eager to learn with a desire to be challenged. Minimum 1 year experience as a barista. If you have additional experience in the hospitality industry, at a front desk or concierge, as a tour guide, in sales and retail, as a cleaner, server, or in a kitchen, you are encouraged to apply. Ability to lift and carry 30lbs. To be eligible for full-time employment, you must be available to work shifts on Saturdays and Sundays. PI95c8fa0fa1e1-5747
Carlisle Inn Sarasota - Dutchman Hospitality Group
Sarasota, Florida
Carlisle Inn in Sarasota, FL is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Our team members enjoy: Free buffet meal while on duty DHG Discounts - on meals/merchandise/lodging for staff Annual vacation bonus Wooden Nickels incentive program On-the-job training Flexible schedules Scholarship program Free access to SmartDollar What you'll be doing Smile and make eye contact with guests Maintain fresh continental breakfast, replenishing items as needed Ensure cleanliness of kitchen, breakfast area, and lobby Serve guess by filling their glasses and bringing requested items to them during breakfast hours. Washes and dries dishes, glasses and utensils Notifies front desk if there are inadequate food or utensils in kitchen Puts away all breakfast foods and dinnerware upon conclusion of breakfast Vacuums staircases, lobbies and elevators Orders appropriate food quantities (cookies in evening) Labels and submits all items left by guests to the front desk Communicates relevant information to corresponding departments Skills you'll bring along Previous housekeeping experience, preferred Able to read and comprehend instructions Able to stand and walk for extended periods of time Able to lift and/or move 30 pounds Able to climb stairs, stoop and kneel Job Type Part time position Primarily day shift. Weekend and Holidays required Time and a half pay for Holidays and overtime
May 05, 2024
Full time
Carlisle Inn in Sarasota, FL is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Our team members enjoy: Free buffet meal while on duty DHG Discounts - on meals/merchandise/lodging for staff Annual vacation bonus Wooden Nickels incentive program On-the-job training Flexible schedules Scholarship program Free access to SmartDollar What you'll be doing Smile and make eye contact with guests Maintain fresh continental breakfast, replenishing items as needed Ensure cleanliness of kitchen, breakfast area, and lobby Serve guess by filling their glasses and bringing requested items to them during breakfast hours. Washes and dries dishes, glasses and utensils Notifies front desk if there are inadequate food or utensils in kitchen Puts away all breakfast foods and dinnerware upon conclusion of breakfast Vacuums staircases, lobbies and elevators Orders appropriate food quantities (cookies in evening) Labels and submits all items left by guests to the front desk Communicates relevant information to corresponding departments Skills you'll bring along Previous housekeeping experience, preferred Able to read and comprehend instructions Able to stand and walk for extended periods of time Able to lift and/or move 30 pounds Able to climb stairs, stoop and kneel Job Type Part time position Primarily day shift. Weekend and Holidays required Time and a half pay for Holidays and overtime
Lincolnwood Place - Senior Lifestyle
Lincolnwood, Illinois
Company Description: Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing personal vehicle parking and retrieval service for community guests while offering exceptional guest service and a quick "hustle" that is necessary to run from one area of the Valet Operations to another. Job Description: Answer calls at front desk. Place work orders as needed. Deliver packages to residents as needed. Assist with maintaining the mailroom. Make sure front of building is clear of debris. Cover breaks at front desk. Drive vehicle to and from parked area, secure the vehicle and note specific information on the ticket. Organize, monitor, and keep track of the tags and keys at the valet booth. Greet all guests upon arrival, open doors, explain valet procedures and pricing. Assist guests if they need directions. Perform access control responsibilities for the valet area. Qualifications: You have experience driving vehicles with both automatic and manual transmissions. You currently have and will maintain a valid driver's license. You have a safe driving record in accordance with Senior Lifestyle company policy. You are kind and approachable. You can speak and understand the English language. Fluency in Spanish is preferred but not required. Must be proficient in Microsoft Office, email, and switchboard. Must be comfortable answering the phones and talking with residents. Other information: Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.
May 05, 2024
Full time
Company Description: Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing personal vehicle parking and retrieval service for community guests while offering exceptional guest service and a quick "hustle" that is necessary to run from one area of the Valet Operations to another. Job Description: Answer calls at front desk. Place work orders as needed. Deliver packages to residents as needed. Assist with maintaining the mailroom. Make sure front of building is clear of debris. Cover breaks at front desk. Drive vehicle to and from parked area, secure the vehicle and note specific information on the ticket. Organize, monitor, and keep track of the tags and keys at the valet booth. Greet all guests upon arrival, open doors, explain valet procedures and pricing. Assist guests if they need directions. Perform access control responsibilities for the valet area. Qualifications: You have experience driving vehicles with both automatic and manual transmissions. You currently have and will maintain a valid driver's license. You have a safe driving record in accordance with Senior Lifestyle company policy. You are kind and approachable. You can speak and understand the English language. Fluency in Spanish is preferred but not required. Must be proficient in Microsoft Office, email, and switchboard. Must be comfortable answering the phones and talking with residents. Other information: Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.
Delaware Park Casino & Racing
Wilmington, Delaware
Job Description Salary Expectations The expected salary range for this position should fall between $38,000 and $43,000 per year JOB RESPONSIBILITIES: Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount. Thorough and complete knowledge of all assigned restaurant and outlet positions. Responsible for scheduling and staffing of assigned outlets. Ensures smooth operation of the assigned outlet. Assists in training and evaluating employees in assigned outlets. Implements and adheres to food and beverage cost control procedures and orders necessary stock for the outlet. Ensures accurate record keeping. Establishes and maintains an excellent working relationship with all related departments. Adheres to and administers established Food and beverage Policies, Labor Laws, Liquor Laws, and Delaware Sanitary Codes. Recommends and documents coaching and discipline of staff on appropriate paperwork. Communicate (both written and verbal) with and promote positive team members and guest relations. Listens, evaluates, and responds to all guest complaints and inquiries and exercises good judgment in resolving the same. Maintain professionalism at all times when working with other team members and/or guests. Promotes outstanding internal and external guest relations and internal teams. Performs all other duties as assigned. JOB REQUIREMENTS: Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery. Knowledge of computer software including Microsoft Word and Excel. Ability to work independently with minimal supervision. Maintains confidentiality with regard to employee concerns and sensitive department information. Maintain established company and departmental uniform, appearance, and hygiene standards at all times. Experience with P.O.S. Systems and PC-related systems. Must be able to walk and stand for at least a full eight (8)-hour shift. Must be able to lift, up to 40 lbs in weight and be able to push or pull up to 50 lbs in weight throughout shift. Ability to bend, reach, pull, push, kneel, squat, and grasp as needed. Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays. Station assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control. The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory. Must be able to handle all types of guest-related situations; relay all guest compliments and complaints to department management. For a full list of our career opportunities, please visit . Powered by JazzHR PI8d9d53459e16-1981
May 04, 2024
Full time
Job Description Salary Expectations The expected salary range for this position should fall between $38,000 and $43,000 per year JOB RESPONSIBILITIES: Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount. Thorough and complete knowledge of all assigned restaurant and outlet positions. Responsible for scheduling and staffing of assigned outlets. Ensures smooth operation of the assigned outlet. Assists in training and evaluating employees in assigned outlets. Implements and adheres to food and beverage cost control procedures and orders necessary stock for the outlet. Ensures accurate record keeping. Establishes and maintains an excellent working relationship with all related departments. Adheres to and administers established Food and beverage Policies, Labor Laws, Liquor Laws, and Delaware Sanitary Codes. Recommends and documents coaching and discipline of staff on appropriate paperwork. Communicate (both written and verbal) with and promote positive team members and guest relations. Listens, evaluates, and responds to all guest complaints and inquiries and exercises good judgment in resolving the same. Maintain professionalism at all times when working with other team members and/or guests. Promotes outstanding internal and external guest relations and internal teams. Performs all other duties as assigned. JOB REQUIREMENTS: Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery. Knowledge of computer software including Microsoft Word and Excel. Ability to work independently with minimal supervision. Maintains confidentiality with regard to employee concerns and sensitive department information. Maintain established company and departmental uniform, appearance, and hygiene standards at all times. Experience with P.O.S. Systems and PC-related systems. Must be able to walk and stand for at least a full eight (8)-hour shift. Must be able to lift, up to 40 lbs in weight and be able to push or pull up to 50 lbs in weight throughout shift. Ability to bend, reach, pull, push, kneel, squat, and grasp as needed. Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays. Station assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control. The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory. Must be able to handle all types of guest-related situations; relay all guest compliments and complaints to department management. For a full list of our career opportunities, please visit . Powered by JazzHR PI8d9d53459e16-1981
Job Description Job Description The General Manager (GM) of The Lod Cook Hotel will provide leadership and strategic planning to all hotel departments in support of The Cook Hotel's mission, maximize operations and guest satisfaction. The General Manager works closely with LSU Alumni Association (LSUAA) Executive management team and Board of Managers. The GM is responsible for managing the hotel team and overall hotel targets to deliver an excellent guest experience while maximizing hotel revenue and occupancy. The GM also oversees the annual budget for conference rental services within the alumni center. The General Manager is accountable for donor engagement to ensure that new donors are pursued once a donor room naming contract expires for The Cook Hotel. ESSENTIAL FUNCTIONS: Carries out leadership and management responsibilities for assigned staff; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting annual appraisal performance meetings; rewarding and coaching employees; addressing complaints and solving problems. Supervises and manages hotel staff across departments: sales, administrative, front desk, housekeeping, maintenance, and conference rental services to ensure full compliance of hotel operating policies, procedures, and service standards. Prepares and manages hotel budget; manages on-going profitability of the hotel, ensuring revenue, occupancy, and guest satisfaction targets are met/exceeded; delivers hotel budget goals and set other short and long-term strategic goals for hotel; develops improvement plans and carries out costs savings. Actively pursues new business opportunities in the community and develops new member relationships; participates in community activities, events, and functions to further the mission of LSUAA and increases revenue at The Cook Hotel. Oversees Lod Cook Alumni Center's conference rental services department to maximize alumni center rental revenue and deliver an excellent guest experience. Analyzes and acts on solutions to improve revenue management & forecast utilizing data from marketing and Opera hotel system. Serves as sales agent and customer-relations specialist for group and special VIP reservations including the President's Office, Board of Supervisors, etc. Coordinates occupational, food and beverage, and alcohol server licensing with CFO for hotel. Responsible for managing Room Donor records, assisting with donations, and corresponding with donors and contributors for development purposes within LSUAA. Interacts on behalf of the hotel with the main hospitality and tourism associations (LTPA, BRLA, Visit BR) and takes advantage of their resources to enhance property's placement in the community. Directs purchasing and inventory management for hotel operations. Works with IT company to oversee IT and telephone resources, maintaining services and connections for the hotel operating system, telephone system, internet Service, and cable TV/satellite music interfaces. Works with marketing to maximize the effectiveness of the hotel's advertising program. Responsibilities include Manager on Duty (MOD) or Call (MOC) scheduling and serving as one of the team managers rotating through weekend duty in-house, as needed for special events. Performs other duties and tasks as may be assigned from time to time by the Supervisor. MINIMUM QUALIFICATIONS Bachelor's degree in management, operations, hospitality, business or a related curriculum preferred or equivalent work experience. 10 years related hospitality experience in senior management role/Experience as a General Manager. Flexible schedule with the ability to work nights, weekends, holidays; overtime can be expected August-November. KNOWLEDGE, SKILLS, AND ABILITIES Strong computer skills with advanced knowledge of the Microsoft Office Suite and Opera software. Exceptional project and personnel management skills. Excellent ability to multi-task and prioritize in a busy, fast-paced environment. Strong teamwork, communication (written and oral) and interpersonal skills. Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information. Must exercise sound judgment and problem solving. Benefits In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits. 401(k) Dental insurance Health Insurance Life insurance Paid time off Vision Insurance PIdae8687a5-
May 04, 2024
Full time
Job Description Job Description The General Manager (GM) of The Lod Cook Hotel will provide leadership and strategic planning to all hotel departments in support of The Cook Hotel's mission, maximize operations and guest satisfaction. The General Manager works closely with LSU Alumni Association (LSUAA) Executive management team and Board of Managers. The GM is responsible for managing the hotel team and overall hotel targets to deliver an excellent guest experience while maximizing hotel revenue and occupancy. The GM also oversees the annual budget for conference rental services within the alumni center. The General Manager is accountable for donor engagement to ensure that new donors are pursued once a donor room naming contract expires for The Cook Hotel. ESSENTIAL FUNCTIONS: Carries out leadership and management responsibilities for assigned staff; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting annual appraisal performance meetings; rewarding and coaching employees; addressing complaints and solving problems. Supervises and manages hotel staff across departments: sales, administrative, front desk, housekeeping, maintenance, and conference rental services to ensure full compliance of hotel operating policies, procedures, and service standards. Prepares and manages hotel budget; manages on-going profitability of the hotel, ensuring revenue, occupancy, and guest satisfaction targets are met/exceeded; delivers hotel budget goals and set other short and long-term strategic goals for hotel; develops improvement plans and carries out costs savings. Actively pursues new business opportunities in the community and develops new member relationships; participates in community activities, events, and functions to further the mission of LSUAA and increases revenue at The Cook Hotel. Oversees Lod Cook Alumni Center's conference rental services department to maximize alumni center rental revenue and deliver an excellent guest experience. Analyzes and acts on solutions to improve revenue management & forecast utilizing data from marketing and Opera hotel system. Serves as sales agent and customer-relations specialist for group and special VIP reservations including the President's Office, Board of Supervisors, etc. Coordinates occupational, food and beverage, and alcohol server licensing with CFO for hotel. Responsible for managing Room Donor records, assisting with donations, and corresponding with donors and contributors for development purposes within LSUAA. Interacts on behalf of the hotel with the main hospitality and tourism associations (LTPA, BRLA, Visit BR) and takes advantage of their resources to enhance property's placement in the community. Directs purchasing and inventory management for hotel operations. Works with IT company to oversee IT and telephone resources, maintaining services and connections for the hotel operating system, telephone system, internet Service, and cable TV/satellite music interfaces. Works with marketing to maximize the effectiveness of the hotel's advertising program. Responsibilities include Manager on Duty (MOD) or Call (MOC) scheduling and serving as one of the team managers rotating through weekend duty in-house, as needed for special events. Performs other duties and tasks as may be assigned from time to time by the Supervisor. MINIMUM QUALIFICATIONS Bachelor's degree in management, operations, hospitality, business or a related curriculum preferred or equivalent work experience. 10 years related hospitality experience in senior management role/Experience as a General Manager. Flexible schedule with the ability to work nights, weekends, holidays; overtime can be expected August-November. KNOWLEDGE, SKILLS, AND ABILITIES Strong computer skills with advanced knowledge of the Microsoft Office Suite and Opera software. Exceptional project and personnel management skills. Excellent ability to multi-task and prioritize in a busy, fast-paced environment. Strong teamwork, communication (written and oral) and interpersonal skills. Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information. Must exercise sound judgment and problem solving. Benefits In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits. 401(k) Dental insurance Health Insurance Life insurance Paid time off Vision Insurance PIdae8687a5-
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE! We are a New Mexico's largest hospitality company with a commitment to the Noble Purpose of preserving and advancing the cultures of our great state. As a a valuable Heritage team member you will enjoy a work environment that is focused on the employee experience. We offer growth opportunities throughout our portfolio and benefits that are unmatched in the industry; including generous discounts on travel and food at all of our locations across the state of New Mexico. Full-time salaried position with a range starting at $75k DOE plus benefits. Located in Albuquerque, NM. Working out of The Clyde Hotel. Essential Duties and Functions/Responsibilities/Tasks: Maintain high level of positive and professional approach with employees, coworkers, and guests. Review occupancy and event levels and staff all reporting team members accordingly. Responsible for day to day operations of Housekeeping, Facilities, Banquets, Food & Beverage, and Front Desk. Oversee the property in the absence of the General Manager. Use critical thinking to successfully handle challenging situations and resolve issues. Achieve maximum revenue and manage departmental expenses within a budget. Assist General Manager in operational decisions such as staffing, process, procedures, and sourcing. Maintain effective communications between all hotel departments. Set goals for performance that coincide with Heritage's plans and vision. Ensure property compliance with legal, safety, operations, labor, and the Heritage brand product and service standards. Assign, train, mentor and direct staff to carry out the exceptional guest experience. Foster an environment where employees are engaged, valued and successful leading to overall experience. HC6 Requirements: Strong knowledge of hospitality software and MS Office required. Minimum of 5 year or equivalent combination of education and experience; hotel management or hospitality experience required. Luxury brand experience preferred. Excellent verbal and written communication skills. Proven leadership experience in a hotel setting, with a passion to provide exemplary guest service. Must be able to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for ten hours or more, and must be able to lift/push/reach for/carry 30+ pounds occasionally. Full Job Description provided at Interview. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PIe52ed4e6-
May 04, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE! We are a New Mexico's largest hospitality company with a commitment to the Noble Purpose of preserving and advancing the cultures of our great state. As a a valuable Heritage team member you will enjoy a work environment that is focused on the employee experience. We offer growth opportunities throughout our portfolio and benefits that are unmatched in the industry; including generous discounts on travel and food at all of our locations across the state of New Mexico. Full-time salaried position with a range starting at $75k DOE plus benefits. Located in Albuquerque, NM. Working out of The Clyde Hotel. Essential Duties and Functions/Responsibilities/Tasks: Maintain high level of positive and professional approach with employees, coworkers, and guests. Review occupancy and event levels and staff all reporting team members accordingly. Responsible for day to day operations of Housekeeping, Facilities, Banquets, Food & Beverage, and Front Desk. Oversee the property in the absence of the General Manager. Use critical thinking to successfully handle challenging situations and resolve issues. Achieve maximum revenue and manage departmental expenses within a budget. Assist General Manager in operational decisions such as staffing, process, procedures, and sourcing. Maintain effective communications between all hotel departments. Set goals for performance that coincide with Heritage's plans and vision. Ensure property compliance with legal, safety, operations, labor, and the Heritage brand product and service standards. Assign, train, mentor and direct staff to carry out the exceptional guest experience. Foster an environment where employees are engaged, valued and successful leading to overall experience. HC6 Requirements: Strong knowledge of hospitality software and MS Office required. Minimum of 5 year or equivalent combination of education and experience; hotel management or hospitality experience required. Luxury brand experience preferred. Excellent verbal and written communication skills. Proven leadership experience in a hotel setting, with a passion to provide exemplary guest service. Must be able to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for ten hours or more, and must be able to lift/push/reach for/carry 30+ pounds occasionally. Full Job Description provided at Interview. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PIe52ed4e6-
Delaware Park Casino & Racing
Wilmington, Delaware
Salary Expectations The expected salary range for this position should fall between $38,000 and $43,000 per year JOB RESPONSIBILITIES: Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount. Thorough and complete knowledge of all assigned restaurant and outlet positions. Responsible for scheduling and staffing of assigned outlets. Ensures smooth operation of the assigned outlet. Assists in training and evaluating employees in assigned outlets. Implements and adheres to food and beverage cost control procedures and orders necessary stock for the outlet. Ensures accurate record keeping. Establishes and maintains an excellent working relationship with all related departments. Adheres to and administers established Food and beverage Policies, Labor Laws, Liquor Laws, and Delaware Sanitary Codes. Recommends and documents coaching and discipline of staff on appropriate paperwork. Communicate (both written and verbal) with and promote positive team members and guest relations. Listens, evaluates, and responds to all guest complaints and inquiries and exercises good judgment in resolving the same. Maintain professionalism at all times when working with other team members and/or guests. Promotes outstanding internal and external guest relations and internal teams. Performs all other duties as assigned. JOB REQUIREMENTS: Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery. Knowledge of computer software including Microsoft Word and Excel. Ability to work independently with minimal supervision. Maintains confidentiality with regard to employee concerns and sensitive department information. Maintain established company and departmental uniform, appearance, and hygiene standards at all times. Experience with P.O.S. Systems and PC-related systems. Must be able to walk and stand for at least a full eight (8)-hour shift. Must be able to lift, up to 40 lbs in weight and be able to push or pull up to 50 lbs in weight throughout shift. Ability to bend, reach, pull, push, kneel, squat, and grasp as needed. Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays. Station assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control. The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory. Must be able to handle all types of guest-related situations; relay all guest compliments and complaints to department management. For a full list of our career opportunities, please visit . Powered by JazzHR PI0e35bfe02a2f-1981
May 04, 2024
Full time
Salary Expectations The expected salary range for this position should fall between $38,000 and $43,000 per year JOB RESPONSIBILITIES: Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount. Thorough and complete knowledge of all assigned restaurant and outlet positions. Responsible for scheduling and staffing of assigned outlets. Ensures smooth operation of the assigned outlet. Assists in training and evaluating employees in assigned outlets. Implements and adheres to food and beverage cost control procedures and orders necessary stock for the outlet. Ensures accurate record keeping. Establishes and maintains an excellent working relationship with all related departments. Adheres to and administers established Food and beverage Policies, Labor Laws, Liquor Laws, and Delaware Sanitary Codes. Recommends and documents coaching and discipline of staff on appropriate paperwork. Communicate (both written and verbal) with and promote positive team members and guest relations. Listens, evaluates, and responds to all guest complaints and inquiries and exercises good judgment in resolving the same. Maintain professionalism at all times when working with other team members and/or guests. Promotes outstanding internal and external guest relations and internal teams. Performs all other duties as assigned. JOB REQUIREMENTS: Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery. Knowledge of computer software including Microsoft Word and Excel. Ability to work independently with minimal supervision. Maintains confidentiality with regard to employee concerns and sensitive department information. Maintain established company and departmental uniform, appearance, and hygiene standards at all times. Experience with P.O.S. Systems and PC-related systems. Must be able to walk and stand for at least a full eight (8)-hour shift. Must be able to lift, up to 40 lbs in weight and be able to push or pull up to 50 lbs in weight throughout shift. Ability to bend, reach, pull, push, kneel, squat, and grasp as needed. Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays. Station assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control. The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory. Must be able to handle all types of guest-related situations; relay all guest compliments and complaints to department management. For a full list of our career opportunities, please visit . Powered by JazzHR PI0e35bfe02a2f-1981
Pay: $20.86 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Restaurant Supervisor: At Great Wolf, the Restaurant Supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations. Essential Duties & Responsibilities Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concerns Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift Communicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s) Identify all Out of Order equipment and pass along to Manager for repair Support management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc. Assists with the coordination and execution of birthday parties Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent 1+ year previous experience in a food service team lead capacity or leadership role 1+ year utilizing Point-of-Sale (POS) technology Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Prior experience with Micros POS Serve-Safe and/or TIPS certification Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time
May 04, 2024
Full time
Pay: $20.86 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Restaurant Supervisor: At Great Wolf, the Restaurant Supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations. Essential Duties & Responsibilities Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concerns Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift Communicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s) Identify all Out of Order equipment and pass along to Manager for repair Support management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc. Assists with the coordination and execution of birthday parties Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent 1+ year previous experience in a food service team lead capacity or leadership role 1+ year utilizing Point-of-Sale (POS) technology Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Prior experience with Micros POS Serve-Safe and/or TIPS certification Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time
Summary Pressed Roots is the first silk blow-out bar specializing in textured hair. Combining certified textured hair expertise, nurturing care for hair health and true luxury hospitality touches, we aim to break down the barriers those with textured hair from feeling their best. In our hands, a simple blow-out becomes an affordable mini-luxury that not only makes our clients feel uniquely beautiful but will forever change the standards of the beauty industry. Description Pride. Growth. Beauty. Community. Welcome to a new way to work. At Pressed Roots, our Assistant Studio Managers are entrusted to serve as a liaison for clients, employees, and the Studio Manager, while also assisting with leadership tasks and operational responsibilities at the front desk. You will also master the knowledge and skills needed to eventually run your own Pressed Roots franchise, cultivate new business, and develop a team. Report directly to the Studio Manager and assist with leadership tasks Serve as liaison amongst clients, employees, and studio manager Mentor, guide, and inspire all employees (stylists & front desk) on a daily basis Organize and execute shop flow between Clients and staff in a positive manner Serve as subject matter expert in the reservation system Represent and lead from Pressed Roots Core Values Fill in for Studio Manager in time of absence Invest time in your people. Identify and mentor the future leaders of our organization. Coach and give feedback as necessary for all team members, ensuring Pressed Roots standards are being met at all times. Build relationships with Pressed Roots' clientele, ensuring that our clients experience only the best every visit. Help to maximize the shop's financial potential. Understand and assist with optimizing your shop's P&L. Work with Studio Manager to resolve employee relations and customer issues ensuring the company is protected against liability with a mindfulness of studio morale and culture. Perform daily and weekly inventory, and maintain ordering levels. Perform weekly reports on studio effectiveness and efficiency - including pulling and distributing weekly stylist reports. Other duties as assigned by management. Requirements Qualifications 2-4 years experience working as an assistant manager and/or leading a team Proven record of leadership experience and success in the role Experience in a fast-paced service environment Consistently delivers remarkable customer service and has a genuine passion for quality Experience developing a team Inventory and scheduling experience Proven track record in growing sales Salon experience and Texas cosmetology license Pressed Roots follows all applicable federal, state, and local laws in regards to background checks. Benefits PTO Tips and Bonus potential Health insurance Paid training Opportunities for advancement Referral program Professional development assistance
May 04, 2024
Full time
Summary Pressed Roots is the first silk blow-out bar specializing in textured hair. Combining certified textured hair expertise, nurturing care for hair health and true luxury hospitality touches, we aim to break down the barriers those with textured hair from feeling their best. In our hands, a simple blow-out becomes an affordable mini-luxury that not only makes our clients feel uniquely beautiful but will forever change the standards of the beauty industry. Description Pride. Growth. Beauty. Community. Welcome to a new way to work. At Pressed Roots, our Assistant Studio Managers are entrusted to serve as a liaison for clients, employees, and the Studio Manager, while also assisting with leadership tasks and operational responsibilities at the front desk. You will also master the knowledge and skills needed to eventually run your own Pressed Roots franchise, cultivate new business, and develop a team. Report directly to the Studio Manager and assist with leadership tasks Serve as liaison amongst clients, employees, and studio manager Mentor, guide, and inspire all employees (stylists & front desk) on a daily basis Organize and execute shop flow between Clients and staff in a positive manner Serve as subject matter expert in the reservation system Represent and lead from Pressed Roots Core Values Fill in for Studio Manager in time of absence Invest time in your people. Identify and mentor the future leaders of our organization. Coach and give feedback as necessary for all team members, ensuring Pressed Roots standards are being met at all times. Build relationships with Pressed Roots' clientele, ensuring that our clients experience only the best every visit. Help to maximize the shop's financial potential. Understand and assist with optimizing your shop's P&L. Work with Studio Manager to resolve employee relations and customer issues ensuring the company is protected against liability with a mindfulness of studio morale and culture. Perform daily and weekly inventory, and maintain ordering levels. Perform weekly reports on studio effectiveness and efficiency - including pulling and distributing weekly stylist reports. Other duties as assigned by management. Requirements Qualifications 2-4 years experience working as an assistant manager and/or leading a team Proven record of leadership experience and success in the role Experience in a fast-paced service environment Consistently delivers remarkable customer service and has a genuine passion for quality Experience developing a team Inventory and scheduling experience Proven track record in growing sales Salon experience and Texas cosmetology license Pressed Roots follows all applicable federal, state, and local laws in regards to background checks. Benefits PTO Tips and Bonus potential Health insurance Paid training Opportunities for advancement Referral program Professional development assistance
Summary Pressed Roots is the first silk blow-out bar specializing in textured hair. Combining certified textured hair expertise, nurturing care for hair health and true luxury hospitality touches, we aim to break down the barriers those with textured hair from feeling their best. In our hands, a simple blow-out becomes an affordable mini-luxury that not only makes our clients feel uniquely beautiful but will forever change the standards of the beauty industry. Description Pride. Growth. Beauty. Community. Welcome to a new way to work. At Pressed Roots, our Assistant Studio Managers are entrusted to serve as a liaison for clients, employees, and the Studio Manager, while also assisting with leadership tasks and operational responsibilities at the front desk. You will also master the knowledge and skills needed to eventually run your own Pressed Roots franchise, cultivate new business, and develop a team. Report directly to the Studio Manager and assist with leadership tasks Serve as liaison amongst clients, employees, and studio manager Mentor, guide, and inspire all employees (stylists & front desk) on a daily basis Organize and execute shop flow between Clients and staff in a positive manner Serve as subject matter expert in the reservation system Represent and lead from Pressed Roots Core Values Fill in for Studio Manager in time of absence Invest time in your people. Identify and mentor the future leaders of our organization. Coach and give feedback as necessary for all team members, ensuring Pressed Roots standards are being met at all times. Build relationships with Pressed Roots' clientele, ensuring that our clients experience only the best every visit. Help to maximize the shop's financial potential. Understand and assist with optimizing your shop's P&L. Work with Studio Manager to resolve employee relations and customer issues ensuring the company is protected against liability with a mindfulness of studio morale and culture. Perform daily and weekly inventory, and maintain ordering levels. Perform weekly reports on studio effectiveness and efficiency - including pulling and distributing weekly stylist reports. Other duties as assigned by management. Requirements Qualifications 2-4 years experience working as an assistant manager and/or leading a team Proven record of leadership experience and success in the role Experience in a fast-paced service environment Consistently delivers remarkable customer service and has a genuine passion for quality Experience developing a team Inventory and scheduling experience Proven track record in growing sales Salon experience and Texas cosmetology license Pressed Roots follows all applicable federal, state, and local laws in regards to background checks. Benefits PTO Tips and Bonus potential Health insurance Paid training Opportunities for advancement Referral program Professional development assistance
May 04, 2024
Full time
Summary Pressed Roots is the first silk blow-out bar specializing in textured hair. Combining certified textured hair expertise, nurturing care for hair health and true luxury hospitality touches, we aim to break down the barriers those with textured hair from feeling their best. In our hands, a simple blow-out becomes an affordable mini-luxury that not only makes our clients feel uniquely beautiful but will forever change the standards of the beauty industry. Description Pride. Growth. Beauty. Community. Welcome to a new way to work. At Pressed Roots, our Assistant Studio Managers are entrusted to serve as a liaison for clients, employees, and the Studio Manager, while also assisting with leadership tasks and operational responsibilities at the front desk. You will also master the knowledge and skills needed to eventually run your own Pressed Roots franchise, cultivate new business, and develop a team. Report directly to the Studio Manager and assist with leadership tasks Serve as liaison amongst clients, employees, and studio manager Mentor, guide, and inspire all employees (stylists & front desk) on a daily basis Organize and execute shop flow between Clients and staff in a positive manner Serve as subject matter expert in the reservation system Represent and lead from Pressed Roots Core Values Fill in for Studio Manager in time of absence Invest time in your people. Identify and mentor the future leaders of our organization. Coach and give feedback as necessary for all team members, ensuring Pressed Roots standards are being met at all times. Build relationships with Pressed Roots' clientele, ensuring that our clients experience only the best every visit. Help to maximize the shop's financial potential. Understand and assist with optimizing your shop's P&L. Work with Studio Manager to resolve employee relations and customer issues ensuring the company is protected against liability with a mindfulness of studio morale and culture. Perform daily and weekly inventory, and maintain ordering levels. Perform weekly reports on studio effectiveness and efficiency - including pulling and distributing weekly stylist reports. Other duties as assigned by management. Requirements Qualifications 2-4 years experience working as an assistant manager and/or leading a team Proven record of leadership experience and success in the role Experience in a fast-paced service environment Consistently delivers remarkable customer service and has a genuine passion for quality Experience developing a team Inventory and scheduling experience Proven track record in growing sales Salon experience and Texas cosmetology license Pressed Roots follows all applicable federal, state, and local laws in regards to background checks. Benefits PTO Tips and Bonus potential Health insurance Paid training Opportunities for advancement Referral program Professional development assistance
Pay: $18 per hour The Great Wolf Summer Hospitality Internship is a 10-week program that provides college students with meaningful experience that compliments their current coursework. Through an experiential and structured approach to learning, interns will gain real-life experience in the hospitality and entertainment industry. The program will include a job shadow week to provide exposure and learning of other disciplines across the brand. At the end of the program, participants will also complete a term project and present to the lodge leadership team. Upon successful completion of program, interns will be considered for future internships, full-time positions and/or Great Wolf's Management Development Program (MDP). The 10-week program will include: 10-weeks in a frontline position in disciplines such as: Guest Services, Housekeeping, Retail & Attractions, or Food & Beverage 1 job-shadow week to experience different disciplines not included in the rotation as well as exposure to HR, Sales and Aquatics disciplines A meaningful project to execute and present to the lodge leadership team at the conclusion of the program On-the job, self-paced and classroom style learning for your assigned discipline (no prior experience required!) Opportunity to network with program participants within your lodge and across the company Professional development and targeted growth opportunities in hotel/resort operations, leadership experience and business acumen What you will gain: Gain real-life experience and on-the job training for key frontline positions Experience creating, preparing and presenting to a leadership team Exposure and visibility to the lodge leadership team and Management Development Program (recent college grads) leaders Frequent feedback and coaching to support your growth and development throughout the program and beyond Opportunity to work and learn from a diverse set of pack members and leaders Training and development focused on your personal and professional development as well as key competencies in the hospitality and entertainment industry Responsibilities : Handles the day-to-day responsibilities of key frontline roles such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, Entertainment Ambassador etc. Complete assigned project and present to lodge leadership team Participates in a professional development series to develop both soft and technical skills Maintains a work area that adheres to the highest standards of cleanliness, presentation and service Enhances the guest experience through providing exceptional customer service Adheres to daily operating and safety procedures Regular, dependable attendance and punctuality Required Qualifications: High School diploma or equivalent Current enrollment in an Associate's degree or Bachelor's degree program Available to complete at minimum a 10-week program (May to August) A cumulative 3.0 GPA minimum Experience utilizing basic math skills with ability to add, subtract multiply and divide Excellent written and verbal communication skills Ability to read, write, and interpret instructional documents such as reports and procedure manuals Ability to work a flexible schedule based on department and store/company needs Schedules will include working evenings, weekends and holidays Must have unrestricted work authorization in the US No housing or relocation will be provided Preferred Qualifications: Passion for service Intellectual curiosity, positive attitude, self-motivation, and curiosity about developing a modern family vacation business Pursuing a Bachelor's degree in hospitality, business or a related field Physical Qualifications: This position involves regular walking, standing, hearing, and talking. May involve stooping, kneeling, or crouching. May involve close vision, color, vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse. Ability to lift up to 30 pounds. About Great Wolf Join our Pack! Across North America, our Pack numbers in the thousands, and we are growing as we expand our paw print - adding new lodges each year. Driven by our purpose to Bring Joy to Families, Great Wolf Pack Members act as one pack to show we care, use our imaginations, and make it personal for our guests and each other every day. Great Wolf Lodge is a fun, safe and family oriented environment where Pack Members have opportunities to improve every day and grow along with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Great Wolf Lodge will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 04, 2024
Full time
Pay: $18 per hour The Great Wolf Summer Hospitality Internship is a 10-week program that provides college students with meaningful experience that compliments their current coursework. Through an experiential and structured approach to learning, interns will gain real-life experience in the hospitality and entertainment industry. The program will include a job shadow week to provide exposure and learning of other disciplines across the brand. At the end of the program, participants will also complete a term project and present to the lodge leadership team. Upon successful completion of program, interns will be considered for future internships, full-time positions and/or Great Wolf's Management Development Program (MDP). The 10-week program will include: 10-weeks in a frontline position in disciplines such as: Guest Services, Housekeeping, Retail & Attractions, or Food & Beverage 1 job-shadow week to experience different disciplines not included in the rotation as well as exposure to HR, Sales and Aquatics disciplines A meaningful project to execute and present to the lodge leadership team at the conclusion of the program On-the job, self-paced and classroom style learning for your assigned discipline (no prior experience required!) Opportunity to network with program participants within your lodge and across the company Professional development and targeted growth opportunities in hotel/resort operations, leadership experience and business acumen What you will gain: Gain real-life experience and on-the job training for key frontline positions Experience creating, preparing and presenting to a leadership team Exposure and visibility to the lodge leadership team and Management Development Program (recent college grads) leaders Frequent feedback and coaching to support your growth and development throughout the program and beyond Opportunity to work and learn from a diverse set of pack members and leaders Training and development focused on your personal and professional development as well as key competencies in the hospitality and entertainment industry Responsibilities : Handles the day-to-day responsibilities of key frontline roles such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, Entertainment Ambassador etc. Complete assigned project and present to lodge leadership team Participates in a professional development series to develop both soft and technical skills Maintains a work area that adheres to the highest standards of cleanliness, presentation and service Enhances the guest experience through providing exceptional customer service Adheres to daily operating and safety procedures Regular, dependable attendance and punctuality Required Qualifications: High School diploma or equivalent Current enrollment in an Associate's degree or Bachelor's degree program Available to complete at minimum a 10-week program (May to August) A cumulative 3.0 GPA minimum Experience utilizing basic math skills with ability to add, subtract multiply and divide Excellent written and verbal communication skills Ability to read, write, and interpret instructional documents such as reports and procedure manuals Ability to work a flexible schedule based on department and store/company needs Schedules will include working evenings, weekends and holidays Must have unrestricted work authorization in the US No housing or relocation will be provided Preferred Qualifications: Passion for service Intellectual curiosity, positive attitude, self-motivation, and curiosity about developing a modern family vacation business Pursuing a Bachelor's degree in hospitality, business or a related field Physical Qualifications: This position involves regular walking, standing, hearing, and talking. May involve stooping, kneeling, or crouching. May involve close vision, color, vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse. Ability to lift up to 30 pounds. About Great Wolf Join our Pack! Across North America, our Pack numbers in the thousands, and we are growing as we expand our paw print - adding new lodges each year. Driven by our purpose to Bring Joy to Families, Great Wolf Pack Members act as one pack to show we care, use our imaginations, and make it personal for our guests and each other every day. Great Wolf Lodge is a fun, safe and family oriented environment where Pack Members have opportunities to improve every day and grow along with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Great Wolf Lodge will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Pay: $18 per hour The Great Wolf Summer Hospitality Internship is a 10-week program that provides college students with meaningful experience that compliments their current coursework. Through an experiential and structured approach to learning, interns will gain real-life experience in the hospitality and entertainment industry. The program will include a job shadow week to provide exposure and learning of other disciplines across the brand. At the end of the program, participants will also complete a term project and present to the lodge leadership team. Upon successful completion of program, interns will be considered for future internships, full-time positions and/or Great Wolf's Management Development Program (MDP). The 10-week program will include: 10-weeks in a frontline position in disciplines such as: Guest Services, Housekeeping, Retail & Attractions, or Food & Beverage 1 job-shadow week to experience different disciplines not included in the rotation as well as exposure to HR, Sales and Aquatics disciplines A meaningful project to execute and present to the lodge leadership team at the conclusion of the program On-the job, self-paced and classroom style learning for your assigned discipline (no prior experience required!) Opportunity to network with program participants within your lodge and across the company Professional development and targeted growth opportunities in hotel/resort operations, leadership experience and business acumen What you will gain: Gain real-life experience and on-the job training for key frontline positions Experience creating, preparing and presenting to a leadership team Exposure and visibility to the lodge leadership team and Management Development Program (recent college grads) leaders Frequent feedback and coaching to support your growth and development throughout the program and beyond Opportunity to work and learn from a diverse set of pack members and leaders Training and development focused on your personal and professional development as well as key competencies in the hospitality and entertainment industry Responsibilities : Handles the day-to-day responsibilities of key frontline roles such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, Entertainment Ambassador etc. Complete assigned project and present to lodge leadership team Participates in a professional development series to develop both soft and technical skills Maintains a work area that adheres to the highest standards of cleanliness, presentation and service Enhances the guest experience through providing exceptional customer service Adheres to daily operating and safety procedures Regular, dependable attendance and punctuality Required Qualifications: High School diploma or equivalent Current enrollment in an Associate's degree or Bachelor's degree program Available to complete at minimum a 10-week program (May to August) A cumulative 3.0 GPA minimum Experience utilizing basic math skills with ability to add, subtract multiply and divide Excellent written and verbal communication skills Ability to read, write, and interpret instructional documents such as reports and procedure manuals Ability to work a flexible schedule based on department and store/company needs Schedules will include working evenings, weekends and holidays Must have unrestricted work authorization in the US No housing or relocation will be provided Preferred Qualifications: Passion for service Intellectual curiosity, positive attitude, self-motivation, and curiosity about developing a modern family vacation business Pursuing a Bachelor's degree in hospitality, business or a related field Physical Qualifications: This position involves regular walking, standing, hearing, and talking. May involve stooping, kneeling, or crouching. May involve close vision, color, vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse. Ability to lift up to 30 pounds. About Great Wolf Join our Pack! Across North America, our Pack numbers in the thousands, and we are growing as we expand our paw print - adding new lodges each year. Driven by our purpose to Bring Joy to Families, Great Wolf Pack Members act as one pack to show we care, use our imaginations, and make it personal for our guests and each other every day. Great Wolf Lodge is a fun, safe and family oriented environment where Pack Members have opportunities to improve every day and grow along with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Great Wolf Lodge will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 04, 2024
Full time
Pay: $18 per hour The Great Wolf Summer Hospitality Internship is a 10-week program that provides college students with meaningful experience that compliments their current coursework. Through an experiential and structured approach to learning, interns will gain real-life experience in the hospitality and entertainment industry. The program will include a job shadow week to provide exposure and learning of other disciplines across the brand. At the end of the program, participants will also complete a term project and present to the lodge leadership team. Upon successful completion of program, interns will be considered for future internships, full-time positions and/or Great Wolf's Management Development Program (MDP). The 10-week program will include: 10-weeks in a frontline position in disciplines such as: Guest Services, Housekeeping, Retail & Attractions, or Food & Beverage 1 job-shadow week to experience different disciplines not included in the rotation as well as exposure to HR, Sales and Aquatics disciplines A meaningful project to execute and present to the lodge leadership team at the conclusion of the program On-the job, self-paced and classroom style learning for your assigned discipline (no prior experience required!) Opportunity to network with program participants within your lodge and across the company Professional development and targeted growth opportunities in hotel/resort operations, leadership experience and business acumen What you will gain: Gain real-life experience and on-the job training for key frontline positions Experience creating, preparing and presenting to a leadership team Exposure and visibility to the lodge leadership team and Management Development Program (recent college grads) leaders Frequent feedback and coaching to support your growth and development throughout the program and beyond Opportunity to work and learn from a diverse set of pack members and leaders Training and development focused on your personal and professional development as well as key competencies in the hospitality and entertainment industry Responsibilities : Handles the day-to-day responsibilities of key frontline roles such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, Entertainment Ambassador etc. Complete assigned project and present to lodge leadership team Participates in a professional development series to develop both soft and technical skills Maintains a work area that adheres to the highest standards of cleanliness, presentation and service Enhances the guest experience through providing exceptional customer service Adheres to daily operating and safety procedures Regular, dependable attendance and punctuality Required Qualifications: High School diploma or equivalent Current enrollment in an Associate's degree or Bachelor's degree program Available to complete at minimum a 10-week program (May to August) A cumulative 3.0 GPA minimum Experience utilizing basic math skills with ability to add, subtract multiply and divide Excellent written and verbal communication skills Ability to read, write, and interpret instructional documents such as reports and procedure manuals Ability to work a flexible schedule based on department and store/company needs Schedules will include working evenings, weekends and holidays Must have unrestricted work authorization in the US No housing or relocation will be provided Preferred Qualifications: Passion for service Intellectual curiosity, positive attitude, self-motivation, and curiosity about developing a modern family vacation business Pursuing a Bachelor's degree in hospitality, business or a related field Physical Qualifications: This position involves regular walking, standing, hearing, and talking. May involve stooping, kneeling, or crouching. May involve close vision, color, vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse. Ability to lift up to 30 pounds. About Great Wolf Join our Pack! Across North America, our Pack numbers in the thousands, and we are growing as we expand our paw print - adding new lodges each year. Driven by our purpose to Bring Joy to Families, Great Wolf Pack Members act as one pack to show we care, use our imaginations, and make it personal for our guests and each other every day. Great Wolf Lodge is a fun, safe and family oriented environment where Pack Members have opportunities to improve every day and grow along with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Great Wolf Lodge will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)