Ocean Casino Resort
Atlantic City, New Jersey
May 01, 2024
Full time
About the Role The Table Games Supervisor is responsible for the operation of assigned game area; including performance development of dealers and ensuring guest service. Position Responsibilities Hassle free guest and internal processes Compliance with internal controls and regulatory requirements Commitment and compliance to responsible gaming and responsible alcohol service standards Compliance with all rules of the game and regulatory requirements Establish and implement all required policies and procedures Dealer delivery of flawless and friendly service Common sense approach to dealer work standards Walk the casino floors, be visible to the table games staff throughout the shift and welcome customers to the facility on a continuous basis Review suspicious customer behavior, identify instances of card counting, cheating or marking and notify the authorities when needed Essential Functions Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift. Must be able to bend, twist and lean as needed Math skills to add values accurately and quickly Must be able to lift/push/pull up to 10 pounds Requirements What's Required Five years' casino experience with a minimum of three years in a supervisory role in table games In-depth knowledge of traditional casino games including but not limited to Roulette, Poker, Craps, Blackjack, Baccarat, Pai Gow, etc. Excellent leadership, communication, and problem-solving skills Ability and agility to work as business dictates (weekends will present peak demand Ability to effectively communicate in English (Read, Write, Speak & Understand). Benefits Free meal on shift Training & Development