HHS Culinary and Nutrition Solutions, LLC
Cincinnati, Ohio
Retail Manager, Healthcare Food Service Bench Position, May Require Travel Salary $55,000.00-60,000.00 Retail Manager, Healthcare Food Service The Retail Manager manages the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead a goal-oriented retail food service department to create a team environment that is effective, productive, and rewarding. Responsibilities Manage the cafe retail area to provide excellent customer service and support revenue growth Provide leadership that supports a team environment that fosters morale, passion, quality, and respect Develop and monitor evaluation processes for customer satisfaction Demonstrate continuous ability to maintain and/or improve customer satisfaction through communication, integrity, and performance Lead retail team member recruiting, training, development, scheduling, and assignments Perform daily inspections and assessments and coach and counsel team members Manage and monitor all department sales and costs Skills Interpersonal Skills: Ability to interact with individuals at all levels of the organization Communication: Effective written, spoken, and non-verbal communication as well as presentation skills Customer Service: Service-oriented mentality with a focus on exceeding expectations Professionalism: Maintain a positive and professional demeanor Proactivity: Self-motivated with the ability to effectively prioritize projects and needs Team Player: Willingness to collaborate and provide support where needed to achieve outcomes Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment Requirements Minimum associate's degree; bachelor's degree preferred 5+ years of retail food experience in quick-serve restaurants, supermarket merchandising, or fine dining 3+ years of management Experience with cash handling policies and procedures Familiarity with various point of sales (POS)/register systems Knowledge of hospital food service operations Computer skills including word processing, spreadsheets, email, and ordering platforms Must be willing to relocate for promotion opportunities Not Required But a Big Plus Proficiency in languages other than English, especially Spanish Certified Dietary Manager (CDM), or willingness to obtain certification within 18 months What We Offer Paid time off (vacation and sick) Medical, dental, and vision insurance 401(k) with employer match Employee assistance program (EAP) Employee resource groups (ERGs) Career development and ongoing training Important to Know Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place. Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Who is HHS HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow. App-CNS
May 01, 2024
Full time
Retail Manager, Healthcare Food Service Bench Position, May Require Travel Salary $55,000.00-60,000.00 Retail Manager, Healthcare Food Service The Retail Manager manages the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead a goal-oriented retail food service department to create a team environment that is effective, productive, and rewarding. Responsibilities Manage the cafe retail area to provide excellent customer service and support revenue growth Provide leadership that supports a team environment that fosters morale, passion, quality, and respect Develop and monitor evaluation processes for customer satisfaction Demonstrate continuous ability to maintain and/or improve customer satisfaction through communication, integrity, and performance Lead retail team member recruiting, training, development, scheduling, and assignments Perform daily inspections and assessments and coach and counsel team members Manage and monitor all department sales and costs Skills Interpersonal Skills: Ability to interact with individuals at all levels of the organization Communication: Effective written, spoken, and non-verbal communication as well as presentation skills Customer Service: Service-oriented mentality with a focus on exceeding expectations Professionalism: Maintain a positive and professional demeanor Proactivity: Self-motivated with the ability to effectively prioritize projects and needs Team Player: Willingness to collaborate and provide support where needed to achieve outcomes Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment Requirements Minimum associate's degree; bachelor's degree preferred 5+ years of retail food experience in quick-serve restaurants, supermarket merchandising, or fine dining 3+ years of management Experience with cash handling policies and procedures Familiarity with various point of sales (POS)/register systems Knowledge of hospital food service operations Computer skills including word processing, spreadsheets, email, and ordering platforms Must be willing to relocate for promotion opportunities Not Required But a Big Plus Proficiency in languages other than English, especially Spanish Certified Dietary Manager (CDM), or willingness to obtain certification within 18 months What We Offer Paid time off (vacation and sick) Medical, dental, and vision insurance 401(k) with employer match Employee assistance program (EAP) Employee resource groups (ERGs) Career development and ongoing training Important to Know Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place. Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Who is HHS HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow. App-CNS
HHS Culinary and Nutrition Solutions, LLC
Toledo, Ohio
Retail Manager, Hospital Food Service St Vincent Hospital Salary $55,000.00 Retail Manager, Healthcare Food Service The Retail Manager manages the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead a goal-oriented retail food service department to create a team environment that is effective, productive, and rewarding. Responsibilities Manage the cafe retail area to provide excellent customer service and support revenue growth Provide leadership that supports a team environment that fosters morale, passion, quality, and respect Develop and monitor evaluation processes for customer satisfaction Demonstrate continuous ability to maintain and/or improve customer satisfaction through communication, integrity, and performance Lead retail team member recruiting, training, development, scheduling, and assignments Perform daily inspections and assessments and coach and counsel team members Manage and monitor all department sales and costs Skills Interpersonal Skills: Ability to interact with individuals at all levels of the organization Communication: Effective written, spoken, and non-verbal communication as well as presentation skills Customer Service: Service-oriented mentality with a focus on exceeding expectations Professionalism: Maintain a positive and professional demeanor Proactivity: Self-motivated with the ability to effectively prioritize projects and needs Team Player: Willingness to collaborate and provide support where needed to achieve outcomes Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment Requirements Minimum associate's degree; bachelor's degree preferred 5+ years of retail food experience in quick-serve restaurants, supermarket merchandising, or fine dining 3+ years of management Experience with cash handling policies and procedures Familiarity with various point of sales (POS)/register systems Knowledge of hospital food service operations Computer skills including word processing, spreadsheets, email, and ordering platforms Must be willing to relocate for promotion opportunities Not Required But a Big Plus Proficiency in languages other than English, especially Spanish Certified Dietary Manager (CDM), or willingness to obtain certification within 18 months What We Offer Paid time off (vacation and sick) Medical, dental, and vision insurance 401(k) with employer match Employee assistance program (EAP) Employee resource groups (ERGs) Career development and ongoing training Important to Know Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place. Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Who is HHS HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow. App-CNS
May 01, 2024
Full time
Retail Manager, Hospital Food Service St Vincent Hospital Salary $55,000.00 Retail Manager, Healthcare Food Service The Retail Manager manages the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead a goal-oriented retail food service department to create a team environment that is effective, productive, and rewarding. Responsibilities Manage the cafe retail area to provide excellent customer service and support revenue growth Provide leadership that supports a team environment that fosters morale, passion, quality, and respect Develop and monitor evaluation processes for customer satisfaction Demonstrate continuous ability to maintain and/or improve customer satisfaction through communication, integrity, and performance Lead retail team member recruiting, training, development, scheduling, and assignments Perform daily inspections and assessments and coach and counsel team members Manage and monitor all department sales and costs Skills Interpersonal Skills: Ability to interact with individuals at all levels of the organization Communication: Effective written, spoken, and non-verbal communication as well as presentation skills Customer Service: Service-oriented mentality with a focus on exceeding expectations Professionalism: Maintain a positive and professional demeanor Proactivity: Self-motivated with the ability to effectively prioritize projects and needs Team Player: Willingness to collaborate and provide support where needed to achieve outcomes Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment Requirements Minimum associate's degree; bachelor's degree preferred 5+ years of retail food experience in quick-serve restaurants, supermarket merchandising, or fine dining 3+ years of management Experience with cash handling policies and procedures Familiarity with various point of sales (POS)/register systems Knowledge of hospital food service operations Computer skills including word processing, spreadsheets, email, and ordering platforms Must be willing to relocate for promotion opportunities Not Required But a Big Plus Proficiency in languages other than English, especially Spanish Certified Dietary Manager (CDM), or willingness to obtain certification within 18 months What We Offer Paid time off (vacation and sick) Medical, dental, and vision insurance 401(k) with employer match Employee assistance program (EAP) Employee resource groups (ERGs) Career development and ongoing training Important to Know Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place. Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Who is HHS HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow. App-CNS
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 06, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 06, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 06, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 06, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 06, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 06, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 06, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 06, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 06, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 06, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Talent Acquisitions Group Inc
San Marcos, California
Title: Food Safety Manager Location: San Marcos, CA (Onsite) Industry: Foodservice, Retail Food The ideal candidate will have 3+ years of Food Safety Management experience with bilingual (Spanish / English) proficiency. Compensation: Highly competitive salary + bonus Full benefits; Medical, Dental, Vision, Life, 401K Outstanding company culture and vertical career mobility. Position Overview This Food Safety Manager is responsible for the execution and continuous improvement of the company's Food Safety department, ensuring the program and the facility are in adherence to all federal and local food safety regulations, evaluating, verifying, and ensuring the quality and safety of all finished products, raw materials, and related processes. The Food Safety Manager will work closely with all areas of the organization to promote understanding and compliance with the Food Safety and Quality Control Program. The Food Safety Manager will also manage audits with governing organizations to ensure compliance with regulatory standards. Essential Functions: Continuously Identify and document best practices and implement procedures to improve the company's food safety and quality policies to ensure there are zero negative food safety incidents. Provide oversight of Quality and Food Safety programs, evaluating compliance through planning and conducting regular audits, inspections, and risk assessments. Conduct regular risk assessments of the production processes and production locations, identifying potential hazards and implementing effective control measures to mitigate risks. Develop and implement effective incident response and reporting protocols that enable you to effectively and efficiently identify, document, and address any food safety incidents and/or any problems related to the quality and food safety system. Track and interpret statistical data relating to quality; recommend changes in standards, processes, equipment, and materials to facilitate work and maintain quality. Develop and deliver food safety training programs for all employees, emphasizing best practices, fostering a culture of awareness and accountability, and following up with staff as needed. Collaborate with cross-functional teams to establish and maintain quality assurance processes, including product testing, monitoring, and continuous improvement initiatives, as well as collaborating with supervisors to identify and quickly resolve any quality-related incidents. Perform product and process inspections throughout the development and production process to ensure consistent quality. Report to Company Management regularly regarding the competency or training status of the functionality of the Food Safety & Quality Control Program. Manage the Sanitation Department (day and night crew) and the associated budget. Ensure product transactions are compliant with financial processes. May perform other duties as assigned. Knowledge, Skill, and Experience: Bachelor's degree (B.A.) from a four-year college or university in Food Science, or Microbiology, or three to five years related experience and/or training; equivalent combination of education and experience. Must be bilingual (English/Spanish). A well-versed knowledge of HACCP, FDA Food & Quality Regulations, Environmental Monitoring Procedures, Finished Product Testing, and Verification Processes, along with general Food Safety and Quality Control is required. Hands-on experience with current schemes for PrimusGFS, LGMA, Organic Certification, Kosher Certification, Gluten-free and NON-GMO certifications. In-depth knowledge of Food Safety Management in the food production industry, with a focus on fresh produce or microgreens. Certifications in Food Safety (e.g., Certified Food Safety Professional). Operations Management experience is a plus. Proficient in Microsoft Office Programs (Word, Excel, Outlook). Strong interpersonal and communication skills. Organized and detail-oriented. Strong analytical problem-solving skills. Ability to meet deadlines.
May 01, 2024
Full time
Title: Food Safety Manager Location: San Marcos, CA (Onsite) Industry: Foodservice, Retail Food The ideal candidate will have 3+ years of Food Safety Management experience with bilingual (Spanish / English) proficiency. Compensation: Highly competitive salary + bonus Full benefits; Medical, Dental, Vision, Life, 401K Outstanding company culture and vertical career mobility. Position Overview This Food Safety Manager is responsible for the execution and continuous improvement of the company's Food Safety department, ensuring the program and the facility are in adherence to all federal and local food safety regulations, evaluating, verifying, and ensuring the quality and safety of all finished products, raw materials, and related processes. The Food Safety Manager will work closely with all areas of the organization to promote understanding and compliance with the Food Safety and Quality Control Program. The Food Safety Manager will also manage audits with governing organizations to ensure compliance with regulatory standards. Essential Functions: Continuously Identify and document best practices and implement procedures to improve the company's food safety and quality policies to ensure there are zero negative food safety incidents. Provide oversight of Quality and Food Safety programs, evaluating compliance through planning and conducting regular audits, inspections, and risk assessments. Conduct regular risk assessments of the production processes and production locations, identifying potential hazards and implementing effective control measures to mitigate risks. Develop and implement effective incident response and reporting protocols that enable you to effectively and efficiently identify, document, and address any food safety incidents and/or any problems related to the quality and food safety system. Track and interpret statistical data relating to quality; recommend changes in standards, processes, equipment, and materials to facilitate work and maintain quality. Develop and deliver food safety training programs for all employees, emphasizing best practices, fostering a culture of awareness and accountability, and following up with staff as needed. Collaborate with cross-functional teams to establish and maintain quality assurance processes, including product testing, monitoring, and continuous improvement initiatives, as well as collaborating with supervisors to identify and quickly resolve any quality-related incidents. Perform product and process inspections throughout the development and production process to ensure consistent quality. Report to Company Management regularly regarding the competency or training status of the functionality of the Food Safety & Quality Control Program. Manage the Sanitation Department (day and night crew) and the associated budget. Ensure product transactions are compliant with financial processes. May perform other duties as assigned. Knowledge, Skill, and Experience: Bachelor's degree (B.A.) from a four-year college or university in Food Science, or Microbiology, or three to five years related experience and/or training; equivalent combination of education and experience. Must be bilingual (English/Spanish). A well-versed knowledge of HACCP, FDA Food & Quality Regulations, Environmental Monitoring Procedures, Finished Product Testing, and Verification Processes, along with general Food Safety and Quality Control is required. Hands-on experience with current schemes for PrimusGFS, LGMA, Organic Certification, Kosher Certification, Gluten-free and NON-GMO certifications. In-depth knowledge of Food Safety Management in the food production industry, with a focus on fresh produce or microgreens. Certifications in Food Safety (e.g., Certified Food Safety Professional). Operations Management experience is a plus. Proficient in Microsoft Office Programs (Word, Excel, Outlook). Strong interpersonal and communication skills. Organized and detail-oriented. Strong analytical problem-solving skills. Ability to meet deadlines.
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. As an Assistant Food and Beverage Manger at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients, and work closely with talented chefs and culinary teams to develop and execute menus that reflect the destination and highlight the best of the local cuisine. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing, and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations and feedback. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail. Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment. Ensures the quality of food product, impeccable presentation, five-star service standards and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Ensures proper scheduling of team members-based business needs and communicates timely any changes or updates with team members. Follow up on labor standards based on business levels and work assignments daily. Ensures servers sections are done based on scheduled servers, runners, and attendants. Ensures proper set up of service stations before and during the service. Monitor seating pace and checks on table service detail constantly. Touch each table during meal periods and checks on satisfaction of guests. Is responsible for the cleanliness and tidiness of his/her uniform and personal hygiene. Acknowledge and receive guests in at the host stand. Taking pertinent information into the reservation platform. Guest name, phone number, amount in party and celebratory/allergy notes. Working engagement with guests not only table side, while working in the view of guests, ability to maintain eye contact with guests throughout resort. Also refer to 10,6,1 standard operation procedure. Ability to engage with guests over the phone and fulfill guest requests for reservations or property inquires over the phone. Maintain orderliness and cleanliness in all public areas, paying attention to details such as clean windows, empty trash containers, vacuumed carpets, swept patio floors, well-tended plants and fresh flower arrangements. Transport soiled dishes from dining room to kitchen and deposit them in proper placing. Clean all spillage during mealtime and at close. Assists team servers to deliver any tableside service including but not limited to serving plates, clearing plates, serving and removing glassware and performing water service. Ensures and holds daily line ups for each meal period; breakfast, lunch, and dinner 15 minutes before the meal period. Possess through knowledge of menu and the description of all dishes being served. Possess through knowledge of beverage and wine list and the description of all cocktails and wines being served. Responsible for efficient and smooth operation of Restaurant, Lounge, Bar and Pool Bar. Adhere to strict uniform and grooming standards, including nametags. Having thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department and necessary departments, timely, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today! Salary $64,840 to $75,000
May 01, 2024
Full time
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. As an Assistant Food and Beverage Manger at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients, and work closely with talented chefs and culinary teams to develop and execute menus that reflect the destination and highlight the best of the local cuisine. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing, and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations and feedback. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail. Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment. Ensures the quality of food product, impeccable presentation, five-star service standards and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Ensures proper scheduling of team members-based business needs and communicates timely any changes or updates with team members. Follow up on labor standards based on business levels and work assignments daily. Ensures servers sections are done based on scheduled servers, runners, and attendants. Ensures proper set up of service stations before and during the service. Monitor seating pace and checks on table service detail constantly. Touch each table during meal periods and checks on satisfaction of guests. Is responsible for the cleanliness and tidiness of his/her uniform and personal hygiene. Acknowledge and receive guests in at the host stand. Taking pertinent information into the reservation platform. Guest name, phone number, amount in party and celebratory/allergy notes. Working engagement with guests not only table side, while working in the view of guests, ability to maintain eye contact with guests throughout resort. Also refer to 10,6,1 standard operation procedure. Ability to engage with guests over the phone and fulfill guest requests for reservations or property inquires over the phone. Maintain orderliness and cleanliness in all public areas, paying attention to details such as clean windows, empty trash containers, vacuumed carpets, swept patio floors, well-tended plants and fresh flower arrangements. Transport soiled dishes from dining room to kitchen and deposit them in proper placing. Clean all spillage during mealtime and at close. Assists team servers to deliver any tableside service including but not limited to serving plates, clearing plates, serving and removing glassware and performing water service. Ensures and holds daily line ups for each meal period; breakfast, lunch, and dinner 15 minutes before the meal period. Possess through knowledge of menu and the description of all dishes being served. Possess through knowledge of beverage and wine list and the description of all cocktails and wines being served. Responsible for efficient and smooth operation of Restaurant, Lounge, Bar and Pool Bar. Adhere to strict uniform and grooming standards, including nametags. Having thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department and necessary departments, timely, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today! Salary $64,840 to $75,000
Job Summary The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant Room Service Lounge and Banquet sales revenues to exceed budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Responsibilities QUALIFICATIONS: At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Supervisory experience required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality's standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid Maintain a warm and friendly demeanor at all times. Be familiar with the organization of the hotel and know the function of each department. Ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality's standards. Maintain follow-through of all guest requests problems complaints and/or accidents which occur in the Restaurant Room Service Lounge or Banquets. Motivate coach counsel and discipline all F&B personnel according to company S.O.P.'s. Review F&B staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards. Prepare and conduct all F&B interviews and follow hiring procedures according to company S.O.P.'s. Prepare employee shift schedule according to the business forecast payroll budget guidelines and productivity requirements. Present the schedule with the Wage Progress Report to the G.M. weekly. Ensure that wage progress and productivity reports are completed accurately and on a timely basis. Conduct all 90 day and annual employee performance appraisals according to company S.O.P.'s. Ensure implementation of all Aimbridge Hospitality's policies and house rules. Assist in developing and ensure implementation of Food and Beverage promotional ideas. Ensure all beverage costs are maintained to meet budget. Focus the F&B Department on their role in contributing to the guest service scores. Ensure compliance to company training using the steps to effective training according to Aimbridge Hospitality's standards. Maintain company S.O.P.'s regarding purchase orders vouchering of invoices and checkbook accounting. Develop initiate and promote sales including up selling programs for use by all service personnel. Ensure Aimbridge Hospitality's service standards are maintained throughout the Food and Beverage/Banquet Department. Participate in required M.O.D. coverage as scheduled. Initiate all necessary F&B-related reports according to company standards. Complete all Food and Beverage forecasting and budgeting in a timely and efficient manner. Ensure that F&B employees are at all times attentive friendly helpful and courteous to guests all other employees and managers. Ensure that the quarterly operating equipment inventory is done pars are evaluated and quarterly purchases are planned. Maintain all Aimbridge Hospitality's S.O.P.'s concerning credit policies. React to negative trends in market place by implementing food and beverage blitzes and promotions. Organize and conduct monthly department meetings with restaurant and lounge staff and weekly F&B meeting according to Aimbridge Hospitality's standards. Attend daily BEO meeting. Conduct beverage purchasing as needed. Purchase Food & Beverage operating equipment as needed. Conduct monthly beverage inventories and reconciliations. Ensure that the quality and presentation of all food products are according to Aimbridge Hospitality's standard. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Oversee the operations of the Banquet department. Use the hotel's P.O.S. system to print reports. Analyze reports generated. Establish and maintain key control system. Complete monthly meu analysis and submit to the Corporate Office. Monitor and follow up on all Food and Beverage cash overages and shortages. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Complete all required correspondence in a timely and efficient manner. Attend monthly all-employee meetings and any other functions required by management. Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs. Perform P.O.S. changes in menus or additions/deletions of servers as necessary. Handle items for “Lost and Foundâ€_ according to the standards. Maintain required pars of all stock. Review food sales for accuracy daily. Perform any other duties as requested by the General Manager. Property Details Praised as the first modern American hotel when it opened in 1956, The Statler, Curio Collection by Hilton, offers guests a genuine Dallas experience. This resilient 19-story landmark established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city's first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of Dallas and delivers the style and comfort you expect from a downtown Dallas hotel. Our newly renovated rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Travelers can select a corporate suite for extra space with a separate living area and great views or spoil themselves with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft., everyone will find this to be the perfect downtown Dallas venue. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 26, 2024
Full time
Job Summary The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant Room Service Lounge and Banquet sales revenues to exceed budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Responsibilities QUALIFICATIONS: At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Supervisory experience required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality's standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid Maintain a warm and friendly demeanor at all times. Be familiar with the organization of the hotel and know the function of each department. Ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality's standards. Maintain follow-through of all guest requests problems complaints and/or accidents which occur in the Restaurant Room Service Lounge or Banquets. Motivate coach counsel and discipline all F&B personnel according to company S.O.P.'s. Review F&B staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards. Prepare and conduct all F&B interviews and follow hiring procedures according to company S.O.P.'s. Prepare employee shift schedule according to the business forecast payroll budget guidelines and productivity requirements. Present the schedule with the Wage Progress Report to the G.M. weekly. Ensure that wage progress and productivity reports are completed accurately and on a timely basis. Conduct all 90 day and annual employee performance appraisals according to company S.O.P.'s. Ensure implementation of all Aimbridge Hospitality's policies and house rules. Assist in developing and ensure implementation of Food and Beverage promotional ideas. Ensure all beverage costs are maintained to meet budget. Focus the F&B Department on their role in contributing to the guest service scores. Ensure compliance to company training using the steps to effective training according to Aimbridge Hospitality's standards. Maintain company S.O.P.'s regarding purchase orders vouchering of invoices and checkbook accounting. Develop initiate and promote sales including up selling programs for use by all service personnel. Ensure Aimbridge Hospitality's service standards are maintained throughout the Food and Beverage/Banquet Department. Participate in required M.O.D. coverage as scheduled. Initiate all necessary F&B-related reports according to company standards. Complete all Food and Beverage forecasting and budgeting in a timely and efficient manner. Ensure that F&B employees are at all times attentive friendly helpful and courteous to guests all other employees and managers. Ensure that the quarterly operating equipment inventory is done pars are evaluated and quarterly purchases are planned. Maintain all Aimbridge Hospitality's S.O.P.'s concerning credit policies. React to negative trends in market place by implementing food and beverage blitzes and promotions. Organize and conduct monthly department meetings with restaurant and lounge staff and weekly F&B meeting according to Aimbridge Hospitality's standards. Attend daily BEO meeting. Conduct beverage purchasing as needed. Purchase Food & Beverage operating equipment as needed. Conduct monthly beverage inventories and reconciliations. Ensure that the quality and presentation of all food products are according to Aimbridge Hospitality's standard. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Oversee the operations of the Banquet department. Use the hotel's P.O.S. system to print reports. Analyze reports generated. Establish and maintain key control system. Complete monthly meu analysis and submit to the Corporate Office. Monitor and follow up on all Food and Beverage cash overages and shortages. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Complete all required correspondence in a timely and efficient manner. Attend monthly all-employee meetings and any other functions required by management. Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs. Perform P.O.S. changes in menus or additions/deletions of servers as necessary. Handle items for “Lost and Foundâ€_ according to the standards. Maintain required pars of all stock. Review food sales for accuracy daily. Perform any other duties as requested by the General Manager. Property Details Praised as the first modern American hotel when it opened in 1956, The Statler, Curio Collection by Hilton, offers guests a genuine Dallas experience. This resilient 19-story landmark established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city's first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of Dallas and delivers the style and comfort you expect from a downtown Dallas hotel. Our newly renovated rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Travelers can select a corporate suite for extra space with a separate living area and great views or spoil themselves with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft., everyone will find this to be the perfect downtown Dallas venue. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Chartwells K12 Position Title: RESIDENT DISTRICT MANAGER - K12 FOOD SERVICE - ST. LOUIS, MO Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit . Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account for a K-12 public school system. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. This position is aligned with a Potential New Business opportunity. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share standard processes, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Required Qualifications: Bachelor's degree in either Food Service, Hospitality, Nutrition, or a Business related field is required Minimum of three (3) years in management of a K-12 National School Lunch Program is required Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial skills Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Chartwells Schools today! Chartwells Schools is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Chartwells K-12 maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Chartwells K-12 are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
Apr 18, 2024
Full time
Chartwells K12 Position Title: RESIDENT DISTRICT MANAGER - K12 FOOD SERVICE - ST. LOUIS, MO Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit . Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account for a K-12 public school system. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. This position is aligned with a Potential New Business opportunity. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share standard processes, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Required Qualifications: Bachelor's degree in either Food Service, Hospitality, Nutrition, or a Business related field is required Minimum of three (3) years in management of a K-12 National School Lunch Program is required Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial skills Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Chartwells Schools today! Chartwells Schools is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Chartwells K-12 maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Chartwells K-12 are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
Flik Hospitality Group Salary: .00 Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish. Job Summary Working as a Resident District Manager (RDM), you will serve as our point of contact for the client as well as lead the team and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission. Key Responsibilities: Leads, manages, and encourages a complementary team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on the district leadership team and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partners Cultivates a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador within the district and community; attends key client and community events Ensures the needs of the clients are met or exceeded, retain the account, find cross-sell opportunities, and assist in the rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience Preferred Qualifications: Bachelor's degree and a minimum of three (3) years of management experience, preferably in food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is proficient in all aspects of food service management with a proven track record of success Has a consistent record of leading a business and a team, strong customer service, and good business and financial proficiencies Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusive approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office Suite and POS software Occasional travel required in this position Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Flik Hospitality Group Shane Tirpak req_classification
Apr 10, 2024
Full time
Flik Hospitality Group Salary: .00 Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish. Job Summary Working as a Resident District Manager (RDM), you will serve as our point of contact for the client as well as lead the team and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission. Key Responsibilities: Leads, manages, and encourages a complementary team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on the district leadership team and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partners Cultivates a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador within the district and community; attends key client and community events Ensures the needs of the clients are met or exceeded, retain the account, find cross-sell opportunities, and assist in the rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience Preferred Qualifications: Bachelor's degree and a minimum of three (3) years of management experience, preferably in food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is proficient in all aspects of food service management with a proven track record of success Has a consistent record of leading a business and a team, strong customer service, and good business and financial proficiencies Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusive approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office Suite and POS software Occasional travel required in this position Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Flik Hospitality Group Shane Tirpak req_classification
Job Summary Reporting to the Operations Manager or designee, the Meal Service Representative provides customers (patients and cafeteria) with high quality service. Job Functions: Accurately assembles patient trays to provide maximum patient safety. Delivers patient trays in a friendly and courteous manner. Follows patient identification protocol to ensure patient safety. Adheres to protocol related to patient privacy and respect including knocking on doors before entering patient rooms. Performs general kitchen sanitation duties. Assists with the cafeteria meal service to provide exceptional food and service to all customers. Washes dishes and performs other duties in the dishroom including putting items away. Works safely, adhering to safety rules within the department and other areas of the hospital. Respects hygiene and universal precautions requirements. Promotes Service Excellence. Performs minimal food preparation, as needed. Inventories and stocks supplies. Performs retail operations cashiering. Maintains and supports patient's rights to care, privacy and respect. Other duties as assigned from time to time. Minimum Qualifications Education High school diploma or equivalent preferred. Experience Previous experience strongly preferred. Licensure and/or Certification None required. Skills Demonstrated safe and sanitary working practices. o Ability to maintain confidential information. Excellent customer service skills. Ability to interact with patients, employees, family members, staff, and other customers in a positive, hospitable manner. Ability to read, understand and follow written instructions and meal tickets. Computer skills to check Hospital e-mail and perform other training and mandatory requirements. Ability to maintain confidential information. Numerical ability with skills to use the cash register/collect money. Ability to work independently and prioritize tasks. Ability to read, write, and communicate in English.
May 05, 2024
Full time
Job Summary Reporting to the Operations Manager or designee, the Meal Service Representative provides customers (patients and cafeteria) with high quality service. Job Functions: Accurately assembles patient trays to provide maximum patient safety. Delivers patient trays in a friendly and courteous manner. Follows patient identification protocol to ensure patient safety. Adheres to protocol related to patient privacy and respect including knocking on doors before entering patient rooms. Performs general kitchen sanitation duties. Assists with the cafeteria meal service to provide exceptional food and service to all customers. Washes dishes and performs other duties in the dishroom including putting items away. Works safely, adhering to safety rules within the department and other areas of the hospital. Respects hygiene and universal precautions requirements. Promotes Service Excellence. Performs minimal food preparation, as needed. Inventories and stocks supplies. Performs retail operations cashiering. Maintains and supports patient's rights to care, privacy and respect. Other duties as assigned from time to time. Minimum Qualifications Education High school diploma or equivalent preferred. Experience Previous experience strongly preferred. Licensure and/or Certification None required. Skills Demonstrated safe and sanitary working practices. o Ability to maintain confidential information. Excellent customer service skills. Ability to interact with patients, employees, family members, staff, and other customers in a positive, hospitable manner. Ability to read, understand and follow written instructions and meal tickets. Computer skills to check Hospital e-mail and perform other training and mandatory requirements. Ability to maintain confidential information. Numerical ability with skills to use the cash register/collect money. Ability to work independently and prioritize tasks. Ability to read, write, and communicate in English.
Job Summary Reporting to the Operations Manager or designee, the Meal Service Representative provides customers (patients and cafeteria) with high quality service. Job Functions: Accurately assembles patient trays to provide maximum patient safety. Delivers patient trays in a friendly and courteous manner. Follows patient identification protocol to ensure patient safety. Adheres to protocol related to patient privacy and respect including knocking on doors before entering patient rooms. Performs general kitchen sanitation duties. Assists with the cafeteria meal service to provide exceptional food and service to all customers. Washes dishes and performs other duties in the dishroom including putting items away. Works safely, adhering to safety rules within the department and other areas of the hospital. Respects hygiene and universal precautions requirements. Promotes Service Excellence. Performs minimal food preparation, as needed. Inventories and stocks supplies. Performs retail operations cashiering. Maintains and supports patient's rights to care, privacy and respect. Other duties as assigned from time to time. Minimum Qualifications Education High school diploma or equivalent preferred. Experience Previous experience strongly preferred. Licensure and/or Certification None required. Skills Demonstrated safe and sanitary working practices. o Ability to maintain confidential information. Excellent customer service skills. Ability to interact with patients, employees, family members, staff, and other customers in a positive, hospitable manner. Ability to read, understand and follow written instructions and meal tickets. Computer skills to check Hospital e-mail and perform other training and mandatory requirements. Ability to maintain confidential information. Numerical ability with skills to use the cash register/collect money. Ability to work independently and prioritize tasks. Ability to read, write, and communicate in English.
May 05, 2024
Full time
Job Summary Reporting to the Operations Manager or designee, the Meal Service Representative provides customers (patients and cafeteria) with high quality service. Job Functions: Accurately assembles patient trays to provide maximum patient safety. Delivers patient trays in a friendly and courteous manner. Follows patient identification protocol to ensure patient safety. Adheres to protocol related to patient privacy and respect including knocking on doors before entering patient rooms. Performs general kitchen sanitation duties. Assists with the cafeteria meal service to provide exceptional food and service to all customers. Washes dishes and performs other duties in the dishroom including putting items away. Works safely, adhering to safety rules within the department and other areas of the hospital. Respects hygiene and universal precautions requirements. Promotes Service Excellence. Performs minimal food preparation, as needed. Inventories and stocks supplies. Performs retail operations cashiering. Maintains and supports patient's rights to care, privacy and respect. Other duties as assigned from time to time. Minimum Qualifications Education High school diploma or equivalent preferred. Experience Previous experience strongly preferred. Licensure and/or Certification None required. Skills Demonstrated safe and sanitary working practices. o Ability to maintain confidential information. Excellent customer service skills. Ability to interact with patients, employees, family members, staff, and other customers in a positive, hospitable manner. Ability to read, understand and follow written instructions and meal tickets. Computer skills to check Hospital e-mail and perform other training and mandatory requirements. Ability to maintain confidential information. Numerical ability with skills to use the cash register/collect money. Ability to work independently and prioritize tasks. Ability to read, write, and communicate in English.
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
May 05, 2024
Full time
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference