JOB PURPOSE: Responsible for daily operation of the restaurant and patio bar, perimeter locations (Employee Café, Pizza in the Square and Woody's) including guest service, sanitation, food production, cash control, employee relations, liquor control, inventories and ordering, while keeping within the Restaurant budgets pertaining to labor, food cost and operating expenses. Responsible for leading and developing the Front of House and Back of House Supervision to ensure their goals and daily functions are met. KEY DUTIES AND RESPONSIBILITIES: Oversee all operations and make certain that; they are open on time, equipped properly, and that the restaurant is properly staffed to produce a quality product. Develop and encourage high team member morale and communication between team members. Analyze daily reports (POS System) to assure that all goals are being met and no discrepancies exist. Interact with guests and assure that all problems are resolved quickly, log and report necessary complaints to Food and Beverage Manager. Coordinate daily ordering with Unit Leads for each location. Responsible for monthly inventory. Prepare master schedule for all Restaurant team members (Beaver Brother's, Pizza in the Square, Employee Cafe). Coordinate with Scheduling Coordinator on the hiring, orientation, and placement of team members. Ensure adequate staffing levels, Scheduling for all areas is complete, and in accordance with labor laws and budget. Communicate with Scheduling Supervisor to blend Restaurant Team Members onto the Midway for additional hours. Promote a positive work environment. Provide first class guest service to both Guest and Team Members. Monitor food costs and assist in the development of menu items to achieve budgeted goals. Monitor food equipment to ensure proper operation and maintenance. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members. All other duties assigned or necessary to support the park as a whole and the Food and Beverage department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS: Minimum age is 18 Supervisory experience in a Full Service Restaurant/banquet/mass feeding settings Must be able to work holidays and weekends High school diploma or equivalent is required Valid NYS motor vehicle operator's license Ability to work in a fast paced environment and maintain a positive attitude Team player Organized and detail oriented Good communication skills, both written and oral Ability to plan and organize work in an efficient and cost-effective manner and without direct supervision Food Safety course is a plus Alcohol serving awareness course is a plus OTHER FUNCTIONS: Any and all other duties that is assigned or necessary in order to support the Revenue Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/or walk for long periods of time throughout the day Must be able to work outdoors in the park at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 60 pounds Requires occasional carries up to 100 pounds with the assistance of a two wheel hand cart EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
Apr 27, 2024
Full time
JOB PURPOSE: Responsible for daily operation of the restaurant and patio bar, perimeter locations (Employee Café, Pizza in the Square and Woody's) including guest service, sanitation, food production, cash control, employee relations, liquor control, inventories and ordering, while keeping within the Restaurant budgets pertaining to labor, food cost and operating expenses. Responsible for leading and developing the Front of House and Back of House Supervision to ensure their goals and daily functions are met. KEY DUTIES AND RESPONSIBILITIES: Oversee all operations and make certain that; they are open on time, equipped properly, and that the restaurant is properly staffed to produce a quality product. Develop and encourage high team member morale and communication between team members. Analyze daily reports (POS System) to assure that all goals are being met and no discrepancies exist. Interact with guests and assure that all problems are resolved quickly, log and report necessary complaints to Food and Beverage Manager. Coordinate daily ordering with Unit Leads for each location. Responsible for monthly inventory. Prepare master schedule for all Restaurant team members (Beaver Brother's, Pizza in the Square, Employee Cafe). Coordinate with Scheduling Coordinator on the hiring, orientation, and placement of team members. Ensure adequate staffing levels, Scheduling for all areas is complete, and in accordance with labor laws and budget. Communicate with Scheduling Supervisor to blend Restaurant Team Members onto the Midway for additional hours. Promote a positive work environment. Provide first class guest service to both Guest and Team Members. Monitor food costs and assist in the development of menu items to achieve budgeted goals. Monitor food equipment to ensure proper operation and maintenance. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members. All other duties assigned or necessary to support the park as a whole and the Food and Beverage department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS: Minimum age is 18 Supervisory experience in a Full Service Restaurant/banquet/mass feeding settings Must be able to work holidays and weekends High school diploma or equivalent is required Valid NYS motor vehicle operator's license Ability to work in a fast paced environment and maintain a positive attitude Team player Organized and detail oriented Good communication skills, both written and oral Ability to plan and organize work in an efficient and cost-effective manner and without direct supervision Food Safety course is a plus Alcohol serving awareness course is a plus OTHER FUNCTIONS: Any and all other duties that is assigned or necessary in order to support the Revenue Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/or walk for long periods of time throughout the day Must be able to work outdoors in the park at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 60 pounds Requires occasional carries up to 100 pounds with the assistance of a two wheel hand cart EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
Levy Sector What Levy Offers You! Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Free Mammoth Mountain Ski Pass 25% off Levy Restaurants 30% off Levy Retail Stores 50% off Levy Cafeterias 50% off an IKON pass or a refund if you already have one! Job Summary Provides the first level of supervision of food, beverage, and meal services while also overseeing production. Essential Duties and Responsibilities: Ensures high quality, good-tasting and well-presented food and beverages are served within established time frames. Reviews menu and other production needs to oversee and manage daily functions. Monitors staff daily to ensure all systems, protocols and quality assurance tools are utilized correctly. Visits guest service areas to assess satisfaction levels. Communicates to staff regularly, both formally and informally. Enforces safety standards with employees. Ensures sanitation standards are enforced daily and signs-off on cleaning procedures. Performs other duties as assigned. About Levy Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 venues throughout the country. At Levy we are inspired to be true restaurateurs, delivering dining at its best wherever we are; restaurants, stadiums, racetracks, hotels, convention centers and amazing special events. We've even taken that enthusiasm across the pond, expanding the Levy Difference to venues throughout the United Kingdom and we are now looking for an exceptional supervisor to join our team at our Mammoth Mountain location! Compass Group is an equal opportunity employer, diversity of thought and inclusion for all is what drives our success. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Apr 26, 2024
Full time
Levy Sector What Levy Offers You! Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Free Mammoth Mountain Ski Pass 25% off Levy Restaurants 30% off Levy Retail Stores 50% off Levy Cafeterias 50% off an IKON pass or a refund if you already have one! Job Summary Provides the first level of supervision of food, beverage, and meal services while also overseeing production. Essential Duties and Responsibilities: Ensures high quality, good-tasting and well-presented food and beverages are served within established time frames. Reviews menu and other production needs to oversee and manage daily functions. Monitors staff daily to ensure all systems, protocols and quality assurance tools are utilized correctly. Visits guest service areas to assess satisfaction levels. Communicates to staff regularly, both formally and informally. Enforces safety standards with employees. Ensures sanitation standards are enforced daily and signs-off on cleaning procedures. Performs other duties as assigned. About Levy Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 venues throughout the country. At Levy we are inspired to be true restaurateurs, delivering dining at its best wherever we are; restaurants, stadiums, racetracks, hotels, convention centers and amazing special events. We've even taken that enthusiasm across the pond, expanding the Levy Difference to venues throughout the United Kingdom and we are now looking for an exceptional supervisor to join our team at our Mammoth Mountain location! Compass Group is an equal opportunity employer, diversity of thought and inclusion for all is what drives our success. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
The Opportunity Delaware North Sportservice is hiring a part-time Rafters Club Supervisor to join our team at TD Garden in Boston, Massachusetts. As a Club Supervisor, you will be responsible for ensuring the highest levels of service is provided to our guests. If you are looking for a hospitality role offering opportunity, and the potential to learn where your efforts are rewarded, apply now. Pay $20.00 - $23.00 / hour Information on our comprehensive benefits package can be found at Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Assist in maintaining planned bar and restaurant cost of sales Hire, train, and manage an effective group of team members, providing feedback on their job responsibilities with alignment to Delaware North programs and service standards Partner with the kitchen team to ensure guests are served the highest quality meals Assist with the management of staffing levels in accordance with budgets and business volume Qualifications No college degree required One year related experience required. Excellent verbal, written, organizational and time-management skills Word-processing, spreadsheets, and email skills required. Be able to work at least 50% of events in a month. Physical Requirements Ability to lift or carry 50 pounds. Ability to stand or walk for extended periods of time Shift Details Event based Weekends Holidays Split shift Who We Are Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Apr 26, 2024
Full time
The Opportunity Delaware North Sportservice is hiring a part-time Rafters Club Supervisor to join our team at TD Garden in Boston, Massachusetts. As a Club Supervisor, you will be responsible for ensuring the highest levels of service is provided to our guests. If you are looking for a hospitality role offering opportunity, and the potential to learn where your efforts are rewarded, apply now. Pay $20.00 - $23.00 / hour Information on our comprehensive benefits package can be found at Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Assist in maintaining planned bar and restaurant cost of sales Hire, train, and manage an effective group of team members, providing feedback on their job responsibilities with alignment to Delaware North programs and service standards Partner with the kitchen team to ensure guests are served the highest quality meals Assist with the management of staffing levels in accordance with budgets and business volume Qualifications No college degree required One year related experience required. Excellent verbal, written, organizational and time-management skills Word-processing, spreadsheets, and email skills required. Be able to work at least 50% of events in a month. Physical Requirements Ability to lift or carry 50 pounds. Ability to stand or walk for extended periods of time Shift Details Event based Weekends Holidays Split shift Who We Are Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Pay: $0 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Apr 26, 2024
Full time
Pay: $0 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Four Seasons Hotel and Residences at The Surf Club is seeking an Overnight Security Supervisor. Embark on an enriching and experiential career journey in terms of culture, history and love for luxury service at an exceptional and legendary destination in the Miami Beaches. Join Our Team The Security Supervisor forms part of the Security Team who is responsible for providing a safe and secure environment in which guests can relax and/or conduct business. This department establishes, promotes and maintains the Hotel's security and property protection. The Security Team is available 24-hours a day. The Security Supervisor actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property and supervises the rest of the Security Team. The Security supervisor will coordinate resources during their shift, lead or follow up incidents, train team members and other employees on all aspects of security and safety. We are looking for individuals who are skilled problem solvers with particular attention to detail. The Security Supervisor position involves a large amount of contact with guests, local law enforcement and other authorities and excellent personal presentation and interpersonal skills are required. As this position is physical in nature candidates must be able to stand for up to 8hrs per shift and lift up to 50lbs. The Security Supervisor must thoroughly understand all aspects of the operation. At least one year of supervisory experience in a luxury hotel setting is required. Must be able to work Overnight shifts. The Surf Club From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club, an oceanfront destination bringing a new era of glamour elevated with chic dining, a palm-fringed Champagne Bar, and a world-class spa. The Surf Club has always been a place of imagination and possibility, it turned experiences into memories, and this is what we continue to pursue daily with every guest that crosses our historic doors. We say, Luxury is our LOVE language, and if you are passionate about delivering luxury whilst creating memorable experiences this is the right place for you. Four Seasons offers competitive benefits including Free medical insurance, basic dental insurance as well as vision benefits for all qualifying employees. The Hotel and Residences Four Seasons Hotel and Residences at The Surf Club is situated on nine acres of oceanfront gardens, palm stands and pathways. Designed by Pritzker Prize-winning architect Richard Meier, two transparent 12-story residential buildings, an intimate 77-room Four Seasons Hotel with interiors by Parisian designer Joseph Dirand, incorporate the historic 1930 Russell Pancoast-designed The Surf Club, preserving its legendary past. Combining luxury and legendary Four Seasons service and tailoring it to match the understated elegance of this seaside location, Four Seasons Hotel and Residences at The Surf Club will cater to guests' and residents' every whim, whether they are lounging in a poolside cabana or dining with unimpeded vistas of the ocean. Service Culture Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do. Four Seasons Hotels and Resorts has been ranked in the Fortune '100 Best Companies to Work For' every year since 1998 join our team and discover why. Benefits Four Seasons Surf Club Employees Enjoy Competitive Salary & Wages Medical, Dental and Vision insurance 401(k) Retirement Plan Complimentary Parking Paid Time Off and Holiday Pay Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resorts Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Energizing Employee Culture where you are encouraged to be your true self! Comprehensive learning and development programs to help you master your craft. Inclusive and diverse employee engagement events all year-round. Exclusive discount and travel programs with Four Seasons Competitive wages and complimentary medical, vision and dental insurance for qualifying employees And so much more! Candidates must have valid work authorization for the U.S. Internal Four Seasons Management Employees outside of the US may qualify for an L1 Visa. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Learn more about what it is like to work at Four Seasons, visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Apr 26, 2024
Full time
Four Seasons Hotel and Residences at The Surf Club is seeking an Overnight Security Supervisor. Embark on an enriching and experiential career journey in terms of culture, history and love for luxury service at an exceptional and legendary destination in the Miami Beaches. Join Our Team The Security Supervisor forms part of the Security Team who is responsible for providing a safe and secure environment in which guests can relax and/or conduct business. This department establishes, promotes and maintains the Hotel's security and property protection. The Security Team is available 24-hours a day. The Security Supervisor actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property and supervises the rest of the Security Team. The Security supervisor will coordinate resources during their shift, lead or follow up incidents, train team members and other employees on all aspects of security and safety. We are looking for individuals who are skilled problem solvers with particular attention to detail. The Security Supervisor position involves a large amount of contact with guests, local law enforcement and other authorities and excellent personal presentation and interpersonal skills are required. As this position is physical in nature candidates must be able to stand for up to 8hrs per shift and lift up to 50lbs. The Security Supervisor must thoroughly understand all aspects of the operation. At least one year of supervisory experience in a luxury hotel setting is required. Must be able to work Overnight shifts. The Surf Club From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club, an oceanfront destination bringing a new era of glamour elevated with chic dining, a palm-fringed Champagne Bar, and a world-class spa. The Surf Club has always been a place of imagination and possibility, it turned experiences into memories, and this is what we continue to pursue daily with every guest that crosses our historic doors. We say, Luxury is our LOVE language, and if you are passionate about delivering luxury whilst creating memorable experiences this is the right place for you. Four Seasons offers competitive benefits including Free medical insurance, basic dental insurance as well as vision benefits for all qualifying employees. The Hotel and Residences Four Seasons Hotel and Residences at The Surf Club is situated on nine acres of oceanfront gardens, palm stands and pathways. Designed by Pritzker Prize-winning architect Richard Meier, two transparent 12-story residential buildings, an intimate 77-room Four Seasons Hotel with interiors by Parisian designer Joseph Dirand, incorporate the historic 1930 Russell Pancoast-designed The Surf Club, preserving its legendary past. Combining luxury and legendary Four Seasons service and tailoring it to match the understated elegance of this seaside location, Four Seasons Hotel and Residences at The Surf Club will cater to guests' and residents' every whim, whether they are lounging in a poolside cabana or dining with unimpeded vistas of the ocean. Service Culture Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do. Four Seasons Hotels and Resorts has been ranked in the Fortune '100 Best Companies to Work For' every year since 1998 join our team and discover why. Benefits Four Seasons Surf Club Employees Enjoy Competitive Salary & Wages Medical, Dental and Vision insurance 401(k) Retirement Plan Complimentary Parking Paid Time Off and Holiday Pay Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resorts Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Energizing Employee Culture where you are encouraged to be your true self! Comprehensive learning and development programs to help you master your craft. Inclusive and diverse employee engagement events all year-round. Exclusive discount and travel programs with Four Seasons Competitive wages and complimentary medical, vision and dental insurance for qualifying employees And so much more! Candidates must have valid work authorization for the U.S. Internal Four Seasons Management Employees outside of the US may qualify for an L1 Visa. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Learn more about what it is like to work at Four Seasons, visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Job Summary The Night Audit Supervisor is responsible for assisting the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. This role specifically supports the Front Office functions during the overnight hours. Responsibilities QUALIFICATIONS: At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 2 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience preferred. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Must have a valid driver's license from the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Respond to all guest requests problems complaints and/or accidents presented at the Front Desk or through Reservations in an attentive courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate coach counsel and discipline all Guest Services personnel according to Aimbridge Hospitality S.O.P.'s. Ensure compliance to brand and company training using the steps to effective training according to Aimbridge Hospitality standards. Prepare and conduct all Guest Services interviews and follow hiring procedures according to Aimbridge Hospitality S.O.P.'s. Conduct all 90 day and annual Guest Service employee performance appraisals according to S.O.P.'s. Develop employee morale and ensure training of Guest Services personnel. Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency monitor credit report and maintain close observation of daily house count. Attend all required Rooms Merchandizing meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions. Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy. Participate in required M.O.D. program as scheduled. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Ensure all end of the month report dates are met i.e. Central Reservations Market Segment AAdvantage Travel Agent check registers etc. Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Prepare employee Schedule according to business forecast payroll budget guidelines and productivity requirements. Present with Wage Progress Report to General Manager weekly. Ensure that no-show revenue is maximized through consistent and accurate billing. Maintain Aimbridge Hospitality S.O.P.'s regarding Purchase Orders vouchering of invoices and checkbook accounting. Ensure that Wage Progress Productivity and the Ten Day Forecast are completed on a timely basis according to Aimbridge Hospitality S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Work closely with Accounting on follow-up items i.e. returned checks rejected credit cards employee discrepancies etc. Operate all aspects of the Front Office computer system including software maintenance report generation and analysis and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain Aimbridge Hospitality S.O.P.'s in its use. Monitor the process of taking reservations ensuring that Aimbridge Hospitality courtesy and up selling techniques are maintained. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality S.O.P.'s. Ensure implementation of all Aimbridge Hospitality policies and house rules. Understand hospitality terms. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Coordinate all aspects of the ongoing implementation of the Aimbridge Hospitality philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Attend monthly all-employee team meetings and any other functions required by management. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Aimbridge Hospitality standards. Obtain all necessary information when taking room reservations. Ensure logging and delivery of all messages packages and mail in a timely and professional manner. Be aware of all rates packages and promotions currently underway. Follow and enforce all Aimbridge Hospitality hotel credit policies. Process and handle guest laundry (property specific). Ensure that employees are at all times attentive friendly helpful and courteous to all guests managers and other employees. Maintain and monitor 'Lost and Found' procedures and policies according to Aimbridge Hospitality standards. Establish and maintain key control system. Ensure participation within departmet for monthly Aimbridge team meeting. Focus the Guest Services Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s special guests and requests. Maintain required pars of all front office and stationary supplies. Review daily Front Office work and activity reports generated by Night Audit. Review Front Office log book and Guest Request log on a daily basis. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Be familiar with all corporate sponsored programs such as airline mileage Triple Upgrade or V.I.P. programs and the standards and procedures for each. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Conduct meetings according to Aimbridge Hospitality standards as required by management. Other duties as required. Property Details Two blocks from Chicago's Midway Airport and a rapid transit train station, this hotel offers easy access to many area points of interest, along with comfortable accommodations and modern amenities like free Wi-Fi. With the Orange Line rapid transit train only seconds from the Hilton Garden Inn Midway Airport, guests can instantly access all the attractions of downtown Chicago, including Navy Pier and the Willis Tower. The hotel also offers 24-hour free shuttle service to both the airport and the train station. Garden Grille and Bar serves American classics for breakfast and dinner. Guests can enjoy a drink in the Pavilion lounge or purchase snacks at the Pavilion Pantry. Guests at the Chicago Midway Airport Hilton Garden Inn can relax and enjoy an in-room movie on flat-screen TVs, or take advantage of in-room microwaves and refrigerators. The hotel also features a refreshing swimming pool along with a state-of-the-art fitness center. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 25, 2024
Full time
Job Summary The Night Audit Supervisor is responsible for assisting the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. This role specifically supports the Front Office functions during the overnight hours. Responsibilities QUALIFICATIONS: At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 2 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience preferred. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Must have a valid driver's license from the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Respond to all guest requests problems complaints and/or accidents presented at the Front Desk or through Reservations in an attentive courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate coach counsel and discipline all Guest Services personnel according to Aimbridge Hospitality S.O.P.'s. Ensure compliance to brand and company training using the steps to effective training according to Aimbridge Hospitality standards. Prepare and conduct all Guest Services interviews and follow hiring procedures according to Aimbridge Hospitality S.O.P.'s. Conduct all 90 day and annual Guest Service employee performance appraisals according to S.O.P.'s. Develop employee morale and ensure training of Guest Services personnel. Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency monitor credit report and maintain close observation of daily house count. Attend all required Rooms Merchandizing meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions. Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy. Participate in required M.O.D. program as scheduled. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Ensure all end of the month report dates are met i.e. Central Reservations Market Segment AAdvantage Travel Agent check registers etc. Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Prepare employee Schedule according to business forecast payroll budget guidelines and productivity requirements. Present with Wage Progress Report to General Manager weekly. Ensure that no-show revenue is maximized through consistent and accurate billing. Maintain Aimbridge Hospitality S.O.P.'s regarding Purchase Orders vouchering of invoices and checkbook accounting. Ensure that Wage Progress Productivity and the Ten Day Forecast are completed on a timely basis according to Aimbridge Hospitality S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Work closely with Accounting on follow-up items i.e. returned checks rejected credit cards employee discrepancies etc. Operate all aspects of the Front Office computer system including software maintenance report generation and analysis and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain Aimbridge Hospitality S.O.P.'s in its use. Monitor the process of taking reservations ensuring that Aimbridge Hospitality courtesy and up selling techniques are maintained. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality S.O.P.'s. Ensure implementation of all Aimbridge Hospitality policies and house rules. Understand hospitality terms. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Coordinate all aspects of the ongoing implementation of the Aimbridge Hospitality philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Attend monthly all-employee team meetings and any other functions required by management. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Aimbridge Hospitality standards. Obtain all necessary information when taking room reservations. Ensure logging and delivery of all messages packages and mail in a timely and professional manner. Be aware of all rates packages and promotions currently underway. Follow and enforce all Aimbridge Hospitality hotel credit policies. Process and handle guest laundry (property specific). Ensure that employees are at all times attentive friendly helpful and courteous to all guests managers and other employees. Maintain and monitor 'Lost and Found' procedures and policies according to Aimbridge Hospitality standards. Establish and maintain key control system. Ensure participation within departmet for monthly Aimbridge team meeting. Focus the Guest Services Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s special guests and requests. Maintain required pars of all front office and stationary supplies. Review daily Front Office work and activity reports generated by Night Audit. Review Front Office log book and Guest Request log on a daily basis. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Be familiar with all corporate sponsored programs such as airline mileage Triple Upgrade or V.I.P. programs and the standards and procedures for each. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Conduct meetings according to Aimbridge Hospitality standards as required by management. Other duties as required. Property Details Two blocks from Chicago's Midway Airport and a rapid transit train station, this hotel offers easy access to many area points of interest, along with comfortable accommodations and modern amenities like free Wi-Fi. With the Orange Line rapid transit train only seconds from the Hilton Garden Inn Midway Airport, guests can instantly access all the attractions of downtown Chicago, including Navy Pier and the Willis Tower. The hotel also offers 24-hour free shuttle service to both the airport and the train station. Garden Grille and Bar serves American classics for breakfast and dinner. Guests can enjoy a drink in the Pavilion lounge or purchase snacks at the Pavilion Pantry. Guests at the Chicago Midway Airport Hilton Garden Inn can relax and enjoy an in-room movie on flat-screen TVs, or take advantage of in-room microwaves and refrigerators. The hotel also features a refreshing swimming pool along with a state-of-the-art fitness center. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Tetherow Resort has an immediate opening for a Café Supervisor! Why Tetherow? At Tetherow we energize and inspire our members and guests to live, explore, play and connect, and we encourage the same for our team members. We know our team members are our greatest ambassadors and are critical to our success, and we take pride in providing a beautiful environment where they can learn, grow, and thrive while working together to deliver an exceptional experience. We invite you to explore a career with us and join in the fun! Who you are • You are energetic, inspiring and adventurous and love to have fun while you're at work • You enjoy going above and beyond for your team and guests • You have a minimum of two years of experience working in a restaurant or related experience in a supervisory capacity • You are self-motivated with excellent organizational skills and attention to detail • You are 21 years of age and have current OLCC permit and Food Handlers permit • You have s tellar organizational skills, flexibility, detail orientation and follow-through skills • You have a p roven ability to work well under pressure and resolve problems/conflicts in a diplomatic and tactful manner • You are ServSafe certified • You are able to work evenings, nights, weekends and holidays What you'll do • Ensure proper cash management controls are followed • Ensure kitchen, restaurant and bar operations are opened and closed • Provide daily communication between front-of-house and back-of-house about menu, issues, changes, and specials • Work with F&B management to submit orders for food, beverages, wine and liquor; adjust all par lists as needed • Manage monthly inventory, actively working with the F&B management on inventory control and maintaining positive relationships with suppliers • In partnership with F&B management, assess business needs for staffing and par levels; maintain an accurate and up-to-date plan of the Café's staffing needs, preparing schedules and ensuring adequate staffing for all shifts • Set and maintain cleanliness standards: clean chairs, tables, bars and service areas daily • Participate in the recruitment and onboarding of new Café employees; train new staff as required and contribute toward retention efforts Extra Perks! • Medical, dental and vision insurance coverage for eligible employees • 401(k) plan with Company match • Paid time off • Golf privileges • Discounts at Tetherow Restaurants & Golf Shop • $5 Employee Breakfast & Lunch Meals from The Row • Employee referral bonuses • Work in one of the most beautiful settings in Central Oregon! Compensation details: 22-24 Hourly Wage PIee29b665fde7-9285
Apr 24, 2024
Full time
Tetherow Resort has an immediate opening for a Café Supervisor! Why Tetherow? At Tetherow we energize and inspire our members and guests to live, explore, play and connect, and we encourage the same for our team members. We know our team members are our greatest ambassadors and are critical to our success, and we take pride in providing a beautiful environment where they can learn, grow, and thrive while working together to deliver an exceptional experience. We invite you to explore a career with us and join in the fun! Who you are • You are energetic, inspiring and adventurous and love to have fun while you're at work • You enjoy going above and beyond for your team and guests • You have a minimum of two years of experience working in a restaurant or related experience in a supervisory capacity • You are self-motivated with excellent organizational skills and attention to detail • You are 21 years of age and have current OLCC permit and Food Handlers permit • You have s tellar organizational skills, flexibility, detail orientation and follow-through skills • You have a p roven ability to work well under pressure and resolve problems/conflicts in a diplomatic and tactful manner • You are ServSafe certified • You are able to work evenings, nights, weekends and holidays What you'll do • Ensure proper cash management controls are followed • Ensure kitchen, restaurant and bar operations are opened and closed • Provide daily communication between front-of-house and back-of-house about menu, issues, changes, and specials • Work with F&B management to submit orders for food, beverages, wine and liquor; adjust all par lists as needed • Manage monthly inventory, actively working with the F&B management on inventory control and maintaining positive relationships with suppliers • In partnership with F&B management, assess business needs for staffing and par levels; maintain an accurate and up-to-date plan of the Café's staffing needs, preparing schedules and ensuring adequate staffing for all shifts • Set and maintain cleanliness standards: clean chairs, tables, bars and service areas daily • Participate in the recruitment and onboarding of new Café employees; train new staff as required and contribute toward retention efforts Extra Perks! • Medical, dental and vision insurance coverage for eligible employees • 401(k) plan with Company match • Paid time off • Golf privileges • Discounts at Tetherow Restaurants & Golf Shop • $5 Employee Breakfast & Lunch Meals from The Row • Employee referral bonuses • Work in one of the most beautiful settings in Central Oregon! Compensation details: 22-24 Hourly Wage PIee29b665fde7-9285
Location Rancho Las Palmas Resort & Spa The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you'll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await. Omni Rancho Las Palmas Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match. Job Description To oversee the daily operations of the pool area and bar ensuring all guest needs are met. Responsibilities Supervises pool operations associates at Rancho Las Palmas for its Guests, Associates and owners Ensures that all pool operations are in accordance with Rancho Las Palmas policies Assists the Pool & Recreation Manager in interviewing and training pool staff Meets regularly with the Pool & Recreation Manager to review incidents, current issues and keeps Leadership informed at all times on major incidents Enforces all Resort rules, regulations and the Resort's standards of conduct Schedule monthly trainings and tests to ensure that all pool staff are ready and prepared for any type of emergency. Assist in monitoring schedules, attendance and punch edits on a daily basis Schedule Pool Operations to ensure all posts are covered Assist with daily duties in pool deck, as needed, by maintaining organization of chairs, picking up pool towels, helping move umbrellas, picking up trash, assisting in activities, life guards etc. Perform other duties as needed Qualifications Must be 18 years of age or older Must be able to work outside in extreme weather conditions and around water (pool) Must have excellent communication and customer service skills Must have at least one year hospitality related experience or customer service experience. Must have the ability to walk, bend, stoop, kneel, push, pull and lift up to 50Lbs unassisted Previous supervisory experience preferred Candidate must be able to handle extreme weather outdoors and work in various weather conditions. Pay: $23/hour. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. We will consider qualified applicants with criminal histories in a manner consistent with the CA Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to
Apr 23, 2024
Full time
Location Rancho Las Palmas Resort & Spa The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you'll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await. Omni Rancho Las Palmas Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match. Job Description To oversee the daily operations of the pool area and bar ensuring all guest needs are met. Responsibilities Supervises pool operations associates at Rancho Las Palmas for its Guests, Associates and owners Ensures that all pool operations are in accordance with Rancho Las Palmas policies Assists the Pool & Recreation Manager in interviewing and training pool staff Meets regularly with the Pool & Recreation Manager to review incidents, current issues and keeps Leadership informed at all times on major incidents Enforces all Resort rules, regulations and the Resort's standards of conduct Schedule monthly trainings and tests to ensure that all pool staff are ready and prepared for any type of emergency. Assist in monitoring schedules, attendance and punch edits on a daily basis Schedule Pool Operations to ensure all posts are covered Assist with daily duties in pool deck, as needed, by maintaining organization of chairs, picking up pool towels, helping move umbrellas, picking up trash, assisting in activities, life guards etc. Perform other duties as needed Qualifications Must be 18 years of age or older Must be able to work outside in extreme weather conditions and around water (pool) Must have excellent communication and customer service skills Must have at least one year hospitality related experience or customer service experience. Must have the ability to walk, bend, stoop, kneel, push, pull and lift up to 50Lbs unassisted Previous supervisory experience preferred Candidate must be able to handle extreme weather outdoors and work in various weather conditions. Pay: $23/hour. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. We will consider qualified applicants with criminal histories in a manner consistent with the CA Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to
Job Summary The Bar Shift Leader is a trusted, respected, and engaged key staff member that represents our values and has a positive impact on the bar and restaurant team. The Shift Leader is responsible for maintaining a frontline service position as part of the tip pool while also setting the pace and holding responsibility to improve the participation and engagement of the bar team in addition to or in the absence of the Bar Manager. This includes holding standards, resolving conflicts, owning guest turnarounds, positive communication, exemplifying our service standards, maintaining organization, monitoring side work, and bringing closure to shifts. This position is focused on improving communication, pushing the bar staff to embrace new expectations of bar communication log, opening / closing duties, cleaning projects, perishable bar prep, and creating a better overall team effort to maintain the operating function of the bar. The goal is a bar system that cleans, organizes, preps, and communicates well as it operates. The Shift Leader assists the Bar Manager in specific operational duties before, during, and after the shift. Responsibilities QUALIFICATIONS AND JOB RESPONSIBILITIES: High School diploma, or equivalent is required. Three to six months related experience; or equivalent combination of training and experience; supervisory experience desired. Must be Tips Certified (Responsible Alcohol Serving) and hold a food sanitation license. Set example for shift notes / logbook use for bar staff Set example for monitoring and proactive communication for perishable prep and supplies Set example for better participation in prep / par levels of perishable prep, garnish, mixers, etc Set example for open / close / daily / periodic cleaning checklists Collaboration on cocktail swaps, recipes, bartender, and staff training for swaps Cocktail well drainage system cleaning & maintenance Draft beer system line cleaning & maintenance collaboration with MOD Draft system faucets / coupler deep clean and disinfection Partner with Bar Manager on bulk prep of garnishes, syrups, mixes, tinctures Participate in new bartender training as directed by Bar manager Participation in new server training as directed by GM and Bar Manager Participate in ongoing beverage knowledge, updates, and counts for Compass Meeting Assist with Liquor pick-up / stocking Additional Compensation Additional $2 per hour for all bar or server shifts while in the tip pool Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance. Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position. Knowledge of and ability to appropriately interpret and follow policies and procedures. Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether verbal or written. Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need. Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Presents menu answers questions and take beverage orders. Computes bill and accepts payment; tracks sales receipts. Inventories beverage supplies and equipment weekly and order supplies as needed. Ensures all temp logs and waste logs are maintained daily. Ensures tips are reported properly for tax processing. Supervises bistro staff including training new hires creating schedules monitoring and communicating with staff Other duties as assigned. Property Details Situated on the waterfront, Hilton Burlington offers expansive views of the scenic Lake Champlain and the picturesque Adirondacks. With its convenient location, on-site amenities and substantial event space, our hotel has something for everyone. Visitors can explore the area's many attractions and activities including a scenic lake cruise on The Spirit of Ethan Allen and Burlington Segway Tours. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 23, 2024
Full time
Job Summary The Bar Shift Leader is a trusted, respected, and engaged key staff member that represents our values and has a positive impact on the bar and restaurant team. The Shift Leader is responsible for maintaining a frontline service position as part of the tip pool while also setting the pace and holding responsibility to improve the participation and engagement of the bar team in addition to or in the absence of the Bar Manager. This includes holding standards, resolving conflicts, owning guest turnarounds, positive communication, exemplifying our service standards, maintaining organization, monitoring side work, and bringing closure to shifts. This position is focused on improving communication, pushing the bar staff to embrace new expectations of bar communication log, opening / closing duties, cleaning projects, perishable bar prep, and creating a better overall team effort to maintain the operating function of the bar. The goal is a bar system that cleans, organizes, preps, and communicates well as it operates. The Shift Leader assists the Bar Manager in specific operational duties before, during, and after the shift. Responsibilities QUALIFICATIONS AND JOB RESPONSIBILITIES: High School diploma, or equivalent is required. Three to six months related experience; or equivalent combination of training and experience; supervisory experience desired. Must be Tips Certified (Responsible Alcohol Serving) and hold a food sanitation license. Set example for shift notes / logbook use for bar staff Set example for monitoring and proactive communication for perishable prep and supplies Set example for better participation in prep / par levels of perishable prep, garnish, mixers, etc Set example for open / close / daily / periodic cleaning checklists Collaboration on cocktail swaps, recipes, bartender, and staff training for swaps Cocktail well drainage system cleaning & maintenance Draft beer system line cleaning & maintenance collaboration with MOD Draft system faucets / coupler deep clean and disinfection Partner with Bar Manager on bulk prep of garnishes, syrups, mixes, tinctures Participate in new bartender training as directed by Bar manager Participation in new server training as directed by GM and Bar Manager Participate in ongoing beverage knowledge, updates, and counts for Compass Meeting Assist with Liquor pick-up / stocking Additional Compensation Additional $2 per hour for all bar or server shifts while in the tip pool Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance. Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position. Knowledge of and ability to appropriately interpret and follow policies and procedures. Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether verbal or written. Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need. Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Presents menu answers questions and take beverage orders. Computes bill and accepts payment; tracks sales receipts. Inventories beverage supplies and equipment weekly and order supplies as needed. Ensures all temp logs and waste logs are maintained daily. Ensures tips are reported properly for tax processing. Supervises bistro staff including training new hires creating schedules monitoring and communicating with staff Other duties as assigned. Property Details Situated on the waterfront, Hilton Burlington offers expansive views of the scenic Lake Champlain and the picturesque Adirondacks. With its convenient location, on-site amenities and substantial event space, our hotel has something for everyone. Visitors can explore the area's many attractions and activities including a scenic lake cruise on The Spirit of Ethan Allen and Burlington Segway Tours. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
Apr 22, 2024
Full time
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
Description This posting will be used to fill a School Lunch Services Supervisor position at the specified location. Salary Range: All new external applicants will be placed on the initial step of the salary range. However, placement above the initial step of the salary range will be based on special characteristics and critical needs of the position, an applicant's exceptional qualifications, the availability of funds, and other relevant factors. Such appointments require prior approval. Hawaii State Department of Education employees will be placed on the salary range in accordance with Department regulations. School Lunch Services Supervisor, SR-24: $5,713.00 - $6,949.00 per month Examples of Duties 1. Visits public schools in an assigned district and supervises cafeteria managers for effective and efficient cafeteria operations. 2. Reviews and instructs on school lunch menus for the maintenance of well-balanced lunches. 3. Reviews and directs improvements in methods of food preparation and serving, storage, purchasing and other operations. 4. Instructs on cleaning methods, hygiene and safe kitchen practices. 5. Checks cafeteria records and reports and explains pertinent policies and procedures. 6. Inspects public and private schools and institutions for the proper use and storage of federal food commodities. 7. Reports on the maintenance of lunch standards by public schools. 8. Recommends the transfer and placement of school lunch personnel, and encourages cafeteria managers to obtain further training. 9. Reviews cafeteria equipment and supply needs of schools in an assigned district. 10. Recommends and effectuates the transfer of cafeteria equipment between schools. 11. Participates in the in-service training of cafeteria managers. 12. Reviews and acts on reports prepared by cafeteria managers. 13. Prepares summary reports of cafeteria operations in an assigned district, and reports on work activities. 14. Prepares printed guides and other instructional and informational materials relative to the school lunch program. 15. Participates in the review of plans for remodeling and building school cafeterias; and, 16. Discusses the school lunch program with school officials, interested groups and individuals. Minimum Qualifications Education Requirement: Graduation from an accredited college or university with specialization in food service management or nutrition. Substitution of Experience for Education: Excess experience as described in the experience requirement below may be substituted for the education requirement on a year-for-year basis. Experience Requirement: Four years of one or a combination of the following: 1) food service management experience. Which involved training and directing personnel, managing the purchase of food and supplies, enforcing sanitary regulations, preparing records and reports, and planning menus; or 2) experience as a teacher or consultant in the field of nutrition or food service management. Substitution of Education for Experience: Possession of a Master's degree in a field specified under the education requirement may be substituted for one year of the experience required. Quality of Experience: Possession of the required amount of experience will not in itself be accepted as proof of qualification for a position. The applicant's overall experience must have been of such scope and responsibility as to conclusively demonstrate that applicant has the ability to perform the duties of the position for which applicant is being considered. Driver's License Requirement: Applicants must possess a current, valid driver's license. Food Safety Certification Requirement: Applicants must possess a valid food handler's training level certification from the Hawaii Department of Health, American National Standards Institute (ANSI) accredited organizations, or equivalent organization as determined by the Department of Education. Supplemental Information Salary: The advertised salary is based on full-time employment and includes shortage and school year differentials, if applicable. Requirements: Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. Unless specifically indicated, the required education and experience may not be gained concurrently. Calculation of experience is based on full-time, 40-hour workweeks. Part-time experience is pro-rated. Example: Twelve months of experience at 20 hours/week is equivalent to six months of experience, not one year. Also, hours worked in excess of 40 hours/week will not be credited. Example: Twelve months of experience at 60 hours/week is equivalent to one year of experience, not one and a half years. Temporary Assignment: Claims of Temporary Assignment (TA) experience to meet the minimum qualification requirements must be verified and attached to the application using one of the options below: A copy of the applicant's TA History Report or equivalent system-generated report; A signed letter from the applicant's supervisor that includes the applicant's name, his/her TA job title, the TA start and end dates (from mm/yy to mm/yy), his/her specific TA duties performed, and either the TA hours worked per week or total TA hours worked; or, Copies of the applicant's signed SF-10 Forms. Documents: Attach all relevant supporting documents to your application. Documents that were attached to applications submitted before November 16, 2023 do not automatically attach or transfer to applications submitted on and after December 16, 2023. All submitted documents become the property of the Hawaii State Department of Education. Information about Temporary Positions: Temporary positions may be extended year to year, dependent upon funding and departmental needs. Making yourself available for temporary positions increases your employment possibilities and may lead to permanent opportunities. A person hired for a temporary position may also become a temporary employee upon satisfactory completion of the initial probation period of at least six months. Once a temporary employee, you would be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits as afforded to an employee in a permanent position, with the exception of return rights and placement rights associated with a reduction-in-force. Equal Opportunity The Hawaii State Department of Education does not discriminate in its educational policies, programs, and activities on the basis of sex, race, color, religion, national origin, age, and disability in accordance with Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Age Discrimination Act of 1975, and Americans with Disabilities Act of 1991. The Department does not discriminate in its employment policies, programs, and activities on the basis of sexual orientation, arrest and court record, and National Guard participation, as well as on the basis of sex, race, color, religion, national origin, age, and disability, in accordance with Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act of 1967, Americans with Disabilities Act of 1991, Equal Pay Act of 1963, and Chapter 378, Part I, Hawaii Revised Statutes. 12-month civil service and SSP employees enjoy a range of competitive benefits: Holidays: You may be eligible for 13 paid holidays each year; 14 holidays during an election year. Vacation: Employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days per year. Sick Leave: Employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days per year. Accumulated (unused) credits may be used toward computing retirement benefits. Health Insurance: If eligible, the State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Adult Dental Plan. Group Life Insurance: The State provides a free life insurance policy for employees and retirees. Premium Conversion Plan: Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld. Flexible Spending Accounts: Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis. Retirement Plan: The State contributes to a retirement plan for eligible employees. Generally, employees with at least 10 years of credited service and who have reached 62 years of age or have 30 years of credited service and are 55 years old may retire and receive benefits. Tax Shelter Annuity (TSA): If eligible, Department employees are able to participate in a tax shelter annuity program. The TSA plan allows eligible employees to contribute pre-tax dollars to an employee-selected investment service provider authorized to provide TSA products. Deferred Compensation: The State offers employees a tax deferred (sheltered) retirement investment program. This program is an opportunity to build a retirement nest egg through voluntary payroll deductions. Several investment options are available. Temporary Disability Insurance: Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program. Social Security: As an employer, the State also contributes to an employee's social security account. Workers' Compensation: If an employee is injured while on the job, benefits covering medical expenses and partial wage support may be available through workers' compensation . click apply for full job details
Apr 19, 2024
Full time
Description This posting will be used to fill a School Lunch Services Supervisor position at the specified location. Salary Range: All new external applicants will be placed on the initial step of the salary range. However, placement above the initial step of the salary range will be based on special characteristics and critical needs of the position, an applicant's exceptional qualifications, the availability of funds, and other relevant factors. Such appointments require prior approval. Hawaii State Department of Education employees will be placed on the salary range in accordance with Department regulations. School Lunch Services Supervisor, SR-24: $5,713.00 - $6,949.00 per month Examples of Duties 1. Visits public schools in an assigned district and supervises cafeteria managers for effective and efficient cafeteria operations. 2. Reviews and instructs on school lunch menus for the maintenance of well-balanced lunches. 3. Reviews and directs improvements in methods of food preparation and serving, storage, purchasing and other operations. 4. Instructs on cleaning methods, hygiene and safe kitchen practices. 5. Checks cafeteria records and reports and explains pertinent policies and procedures. 6. Inspects public and private schools and institutions for the proper use and storage of federal food commodities. 7. Reports on the maintenance of lunch standards by public schools. 8. Recommends the transfer and placement of school lunch personnel, and encourages cafeteria managers to obtain further training. 9. Reviews cafeteria equipment and supply needs of schools in an assigned district. 10. Recommends and effectuates the transfer of cafeteria equipment between schools. 11. Participates in the in-service training of cafeteria managers. 12. Reviews and acts on reports prepared by cafeteria managers. 13. Prepares summary reports of cafeteria operations in an assigned district, and reports on work activities. 14. Prepares printed guides and other instructional and informational materials relative to the school lunch program. 15. Participates in the review of plans for remodeling and building school cafeterias; and, 16. Discusses the school lunch program with school officials, interested groups and individuals. Minimum Qualifications Education Requirement: Graduation from an accredited college or university with specialization in food service management or nutrition. Substitution of Experience for Education: Excess experience as described in the experience requirement below may be substituted for the education requirement on a year-for-year basis. Experience Requirement: Four years of one or a combination of the following: 1) food service management experience. Which involved training and directing personnel, managing the purchase of food and supplies, enforcing sanitary regulations, preparing records and reports, and planning menus; or 2) experience as a teacher or consultant in the field of nutrition or food service management. Substitution of Education for Experience: Possession of a Master's degree in a field specified under the education requirement may be substituted for one year of the experience required. Quality of Experience: Possession of the required amount of experience will not in itself be accepted as proof of qualification for a position. The applicant's overall experience must have been of such scope and responsibility as to conclusively demonstrate that applicant has the ability to perform the duties of the position for which applicant is being considered. Driver's License Requirement: Applicants must possess a current, valid driver's license. Food Safety Certification Requirement: Applicants must possess a valid food handler's training level certification from the Hawaii Department of Health, American National Standards Institute (ANSI) accredited organizations, or equivalent organization as determined by the Department of Education. Supplemental Information Salary: The advertised salary is based on full-time employment and includes shortage and school year differentials, if applicable. Requirements: Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. Unless specifically indicated, the required education and experience may not be gained concurrently. Calculation of experience is based on full-time, 40-hour workweeks. Part-time experience is pro-rated. Example: Twelve months of experience at 20 hours/week is equivalent to six months of experience, not one year. Also, hours worked in excess of 40 hours/week will not be credited. Example: Twelve months of experience at 60 hours/week is equivalent to one year of experience, not one and a half years. Temporary Assignment: Claims of Temporary Assignment (TA) experience to meet the minimum qualification requirements must be verified and attached to the application using one of the options below: A copy of the applicant's TA History Report or equivalent system-generated report; A signed letter from the applicant's supervisor that includes the applicant's name, his/her TA job title, the TA start and end dates (from mm/yy to mm/yy), his/her specific TA duties performed, and either the TA hours worked per week or total TA hours worked; or, Copies of the applicant's signed SF-10 Forms. Documents: Attach all relevant supporting documents to your application. Documents that were attached to applications submitted before November 16, 2023 do not automatically attach or transfer to applications submitted on and after December 16, 2023. All submitted documents become the property of the Hawaii State Department of Education. Information about Temporary Positions: Temporary positions may be extended year to year, dependent upon funding and departmental needs. Making yourself available for temporary positions increases your employment possibilities and may lead to permanent opportunities. A person hired for a temporary position may also become a temporary employee upon satisfactory completion of the initial probation period of at least six months. Once a temporary employee, you would be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits as afforded to an employee in a permanent position, with the exception of return rights and placement rights associated with a reduction-in-force. Equal Opportunity The Hawaii State Department of Education does not discriminate in its educational policies, programs, and activities on the basis of sex, race, color, religion, national origin, age, and disability in accordance with Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Age Discrimination Act of 1975, and Americans with Disabilities Act of 1991. The Department does not discriminate in its employment policies, programs, and activities on the basis of sexual orientation, arrest and court record, and National Guard participation, as well as on the basis of sex, race, color, religion, national origin, age, and disability, in accordance with Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act of 1967, Americans with Disabilities Act of 1991, Equal Pay Act of 1963, and Chapter 378, Part I, Hawaii Revised Statutes. 12-month civil service and SSP employees enjoy a range of competitive benefits: Holidays: You may be eligible for 13 paid holidays each year; 14 holidays during an election year. Vacation: Employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days per year. Sick Leave: Employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days per year. Accumulated (unused) credits may be used toward computing retirement benefits. Health Insurance: If eligible, the State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Adult Dental Plan. Group Life Insurance: The State provides a free life insurance policy for employees and retirees. Premium Conversion Plan: Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld. Flexible Spending Accounts: Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis. Retirement Plan: The State contributes to a retirement plan for eligible employees. Generally, employees with at least 10 years of credited service and who have reached 62 years of age or have 30 years of credited service and are 55 years old may retire and receive benefits. Tax Shelter Annuity (TSA): If eligible, Department employees are able to participate in a tax shelter annuity program. The TSA plan allows eligible employees to contribute pre-tax dollars to an employee-selected investment service provider authorized to provide TSA products. Deferred Compensation: The State offers employees a tax deferred (sheltered) retirement investment program. This program is an opportunity to build a retirement nest egg through voluntary payroll deductions. Several investment options are available. Temporary Disability Insurance: Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program. Social Security: As an employer, the State also contributes to an employee's social security account. Workers' Compensation: If an employee is injured while on the job, benefits covering medical expenses and partial wage support may be available through workers' compensation . click apply for full job details
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Observes and patrols pool enforcing safety regulations. Greet all guests upon arrival, distribute towels, offer assistance with seating. Exceed guest expectations, even the unexpressed. Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure guest satisfaction. Identify and report defects throughout the pool area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations. Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs & collecting soiled towels and trash throughout the shift. Facilitate and maintain consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area. Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements. Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintain complete knowledge of bar/seat/station/ table numbers, capacity, hours of operation, Caribbean Water sports offerings & proper setup and dress code of the Sandbar and pool area Other duties as assigned Responsibilities Ensure the pool and beach area is setup, clean, stocked and ready for the day's demands (chairs, chaise lounge, garbage, towel hut and surrounding area). Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning. Ensure the guests have exceptional service Qualifications Some experience in hospitality. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Ability to count High school graduate or equivalent. Previous guest relations and/or training. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 27, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Observes and patrols pool enforcing safety regulations. Greet all guests upon arrival, distribute towels, offer assistance with seating. Exceed guest expectations, even the unexpressed. Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure guest satisfaction. Identify and report defects throughout the pool area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations. Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs & collecting soiled towels and trash throughout the shift. Facilitate and maintain consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area. Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements. Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintain complete knowledge of bar/seat/station/ table numbers, capacity, hours of operation, Caribbean Water sports offerings & proper setup and dress code of the Sandbar and pool area Other duties as assigned Responsibilities Ensure the pool and beach area is setup, clean, stocked and ready for the day's demands (chairs, chaise lounge, garbage, towel hut and surrounding area). Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning. Ensure the guests have exceptional service Qualifications Some experience in hospitality. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Ability to count High school graduate or equivalent. Previous guest relations and/or training. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Maintains and abides by standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take orders, prepare, and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Maintain stock/supplies and cleanliness of outlet and equipment. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Minimum state age requirement to serve alcoholic beverages. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training a plus. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to accurately compute basic mathematical calculations. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 27, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Maintains and abides by standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take orders, prepare, and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Maintain stock/supplies and cleanliness of outlet and equipment. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Minimum state age requirement to serve alcoholic beverages. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training a plus. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to accurately compute basic mathematical calculations. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Maintains and abides by standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take orders, prepare, and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Maintain stock/supplies and cleanliness of outlet and equipment. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Minimum state age requirement to serve alcoholic beverages. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training a plus. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to accurately compute basic mathematical calculations. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 27, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Maintains and abides by standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take orders, prepare, and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Maintain stock/supplies and cleanliness of outlet and equipment. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Minimum state age requirement to serve alcoholic beverages. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training a plus. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to accurately compute basic mathematical calculations. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Assist Server in providing quality food and beverage service to guests, according to hotel specifications, courteously and efficiently. Maintain cleanliness of tables, service areas and equipment. Stock all wares and equipment needed for service. Qualifications Previous guest relations and/or training. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 27, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Assist Server in providing quality food and beverage service to guests, according to hotel specifications, courteously and efficiently. Maintain cleanliness of tables, service areas and equipment. Stock all wares and equipment needed for service. Qualifications Previous guest relations and/or training. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take food and beverage orders, retrieve, and serve alcoholic, non-alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment. Qualifications Minimum one year of experience in a similar position dealing with the public. Minimum of 21 years of age to serve alcoholic beverages. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 27, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take food and beverage orders, retrieve, and serve alcoholic, non-alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment. Qualifications Minimum one year of experience in a similar position dealing with the public. Minimum of 21 years of age to serve alcoholic beverages. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Maintains and abides by standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take orders, prepare, and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Maintain stock/supplies and cleanliness of outlet and equipment. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Minimum state age requirement to serve alcoholic beverages. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training a plus. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to accurately compute basic mathematical calculations. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 27, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Maintains and abides by standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take orders, prepare, and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Maintain stock/supplies and cleanliness of outlet and equipment. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Minimum state age requirement to serve alcoholic beverages. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training a plus. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to accurately compute basic mathematical calculations. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job Summary The Server Assistant is responsible for running food to tables and presenting the dish with knowledge and professionalism. Assisting the chef de pass on duty, server, and management team in achieving the highest possible levels of efficiency and profitability. II. Essential Job Functions Job Activities Customer Service Runs food to the correct tables with the correct announcement. Provides a speedy, efficient, and professional level of service always. Is responsive to any guest's request. Ensures that all customers receive the best possible service and care. Maximizes sales opportunities through good service and table scanning. Makes side dishes or appetizers tableside for any customer. Runs drinks from the service bar if needed to the customer. Cuts any meat tableside if needed. Makes meat tartar or tuna tartar tableside if needed. Runs food to any table as needed. Works with restaurant staff to create a positive dining experience for guests. Greets customers and answers all questions. Alerts team members when tables need attention, if they are not present, assist them in helping with their tables. Has knowledge of the menu, with the ability to make suggestions. Ensures tables are enjoying their meals and takes action to correct any problems. Collects payments from tables. Department Responsibilities Arrives at work for scheduled shifts and is punctual, always following company absence, lateness procedure if unable to do so. Keeps pass area with maximum efficiency and cleanliness. Treats company property with due care and attention. Attends meetings / training sessions as required by the management team. Adheres to and maintains cleaning checklists and carries out any other duties and responsibilities as assigned. Is aware of restaurant / company skills and standards, ensuring these are followed. Informs managers of any complaints / comments / perceived issues. Is always hands-on and present in the restaurant during service. Has a thorough knowledge of the food and dessert menu. Communicates any issues or ideas to the chef de pass and management team. Becomes a professional, valued member of the team with a flexible approach to improving customer experience. Cleans tables and removes dishes after the customer leaves, or as needed. Carries loads of soiled dirty dishes to the dishwasher to be cleaned. Ensures availability of clean dishes, flatware, glasses, straws, napkins, and other dining materials. Resets tables when customer leaves for next customer party. Can remain focused and on-task. Sweeps and mops floors, if items are broken or spilled. Personal Competencies These describe the behavior you will need to demonstrate to carry out your job effectively: Maintains a high customer awareness by approaching your job with the customers always in mind. Is financially aware of costs involved in the operations and are responsible to control costs. Is motivated and committed to your personal development, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge to improve your personal performance Is adaptable, responding quickly and positively to changing requirements, which may mean getting involved in procedures that are not normally part of your day-to-day responsibilities. Maintains high level of teamwork by showing co-operation and support to colleagues in the pursuit of department and restaurant goals. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues Ensures that the quantity of work is sufficiently productive under the normal business levels. III. Additional Duties Performs other job-related duties as directed. Works as a team player always and is prepared to be flexible to ensure that operations are always as efficient and profitable as possible. IV. Education, Experience and Skill Requirements High School Diploma Good communication and organizational skills. Ability to handle stressful situations and be able to prevent and/or handle emergency situations. A cheerful, positive attitude when working with a variety of people, and be able to work well under pressure. Responsible, neat, and clean in appearance. Strong communication skills with supervisors and team members. Must be able to read, write and speak English.
Apr 27, 2024
Full time
Job Summary The Server Assistant is responsible for running food to tables and presenting the dish with knowledge and professionalism. Assisting the chef de pass on duty, server, and management team in achieving the highest possible levels of efficiency and profitability. II. Essential Job Functions Job Activities Customer Service Runs food to the correct tables with the correct announcement. Provides a speedy, efficient, and professional level of service always. Is responsive to any guest's request. Ensures that all customers receive the best possible service and care. Maximizes sales opportunities through good service and table scanning. Makes side dishes or appetizers tableside for any customer. Runs drinks from the service bar if needed to the customer. Cuts any meat tableside if needed. Makes meat tartar or tuna tartar tableside if needed. Runs food to any table as needed. Works with restaurant staff to create a positive dining experience for guests. Greets customers and answers all questions. Alerts team members when tables need attention, if they are not present, assist them in helping with their tables. Has knowledge of the menu, with the ability to make suggestions. Ensures tables are enjoying their meals and takes action to correct any problems. Collects payments from tables. Department Responsibilities Arrives at work for scheduled shifts and is punctual, always following company absence, lateness procedure if unable to do so. Keeps pass area with maximum efficiency and cleanliness. Treats company property with due care and attention. Attends meetings / training sessions as required by the management team. Adheres to and maintains cleaning checklists and carries out any other duties and responsibilities as assigned. Is aware of restaurant / company skills and standards, ensuring these are followed. Informs managers of any complaints / comments / perceived issues. Is always hands-on and present in the restaurant during service. Has a thorough knowledge of the food and dessert menu. Communicates any issues or ideas to the chef de pass and management team. Becomes a professional, valued member of the team with a flexible approach to improving customer experience. Cleans tables and removes dishes after the customer leaves, or as needed. Carries loads of soiled dirty dishes to the dishwasher to be cleaned. Ensures availability of clean dishes, flatware, glasses, straws, napkins, and other dining materials. Resets tables when customer leaves for next customer party. Can remain focused and on-task. Sweeps and mops floors, if items are broken or spilled. Personal Competencies These describe the behavior you will need to demonstrate to carry out your job effectively: Maintains a high customer awareness by approaching your job with the customers always in mind. Is financially aware of costs involved in the operations and are responsible to control costs. Is motivated and committed to your personal development, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge to improve your personal performance Is adaptable, responding quickly and positively to changing requirements, which may mean getting involved in procedures that are not normally part of your day-to-day responsibilities. Maintains high level of teamwork by showing co-operation and support to colleagues in the pursuit of department and restaurant goals. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues Ensures that the quantity of work is sufficiently productive under the normal business levels. III. Additional Duties Performs other job-related duties as directed. Works as a team player always and is prepared to be flexible to ensure that operations are always as efficient and profitable as possible. IV. Education, Experience and Skill Requirements High School Diploma Good communication and organizational skills. Ability to handle stressful situations and be able to prevent and/or handle emergency situations. A cheerful, positive attitude when working with a variety of people, and be able to work well under pressure. Responsible, neat, and clean in appearance. Strong communication skills with supervisors and team members. Must be able to read, write and speak English.
$18.00 per hour + tips Job Summary The Server is responsible for supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and customer needs are anticipated. Establishing and maintaining good working relationships amongst the restaurant and the kitchen team. II. Essential Job Functions Job Activities Customer Service Provides a speedy, efficient, and professional level of service always. Is responsive to any guest's request. Controls section during service, taking orders and issuing bills. Ensures that all customers receive the best possible service and care. Maximizes sales opportunities through good service and table scanning. Makes side dishes or appetizers tableside for any customer. Runs drinks from the service bar if needed to the customer. Cut any meat tableside if needed. Make meat tartar or tuna tartar tableside if needed. Runs food to any table as needed. Works with restaurant staff to create a positive dining experience for guests. Greets customers and answers all questions. Alerts team members when tables need attention if they are not present and assists them in helping with their tables. Has knowledge of the menu, with the ability to make suggestions. Ensures tables are enjoying their meals and takes action to correct any problems. Collects payments from tables. Department Responsibilities Arrives at work for scheduled shifts and is punctual, always following company absence, lateness procedure if unable to do so. Treats company property with due care and attention. Attends meetings / training sessions as required by the management team. Adheres to and maintains cleaning checklists and carries out any other duties and responsibilities as assigned. Is aware of restaurant / company skills and standards, ensuring these are followed. Informs managers of any complaints / comments / perceived issues. Is always hands-on and present in the restaurant during service. Has a thorough knowledge of the food and dessert menu. Communicates any issues or ideas to the management team. Becomes a professional, valued member of the team with a flexible approach to improving customer experience. Cleans tables and removes dishes after the customer leaves, or as needed. Carries loads of soiled dirty dishes to the dishwasher to be cleaned. Ensures availability of clean dishes, flatware, glasses, straws, napkins, and other dining materials. Resets tables when customer leaves for next customer party. Can remain focused and on-task. Sweeps and mops floors, even if items are broken or spilled. Personal Competencies These describe the behavior you will need to demonstrate to carry out your job effectively: Maintains a high customer awareness by approaching your job with the customers always in mind. Is financially aware of costs involved in the operations and is responsible for controlling costs. Is motivated and committed to your personal development , approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge to improve your personal performance Is adaptable , responding quickly and positively to changing requirements, which may mean getting involved in procedures that are not normally part of your day-to-day responsibilities. Maintains a high level of teamwork by showing co-operation and support to colleagues in the pursuit of department and restaurant goals. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues Ensures that the quantity of work is sufficiently productive under the normal business levels. III. Additional Duties Performs other job-related duties as directed. To always work as a team player and be prepared to be flexible to ensure that operations are always as efficient and profitable as possible. IV. Education, Experience and Skill Requirements High School Diploma Good communication and organizational skills. Ability to handle stressful situations and be able to prevent and/or handle emergency situations. A cheerful, positive attitude when working with a variety of people, and be able to work well under pressure. Responsible, neat, and clean in appearance. Strong communication skills with supervisors and team members. Must be able to read, write and speak English.
Apr 27, 2024
Full time
$18.00 per hour + tips Job Summary The Server is responsible for supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and customer needs are anticipated. Establishing and maintaining good working relationships amongst the restaurant and the kitchen team. II. Essential Job Functions Job Activities Customer Service Provides a speedy, efficient, and professional level of service always. Is responsive to any guest's request. Controls section during service, taking orders and issuing bills. Ensures that all customers receive the best possible service and care. Maximizes sales opportunities through good service and table scanning. Makes side dishes or appetizers tableside for any customer. Runs drinks from the service bar if needed to the customer. Cut any meat tableside if needed. Make meat tartar or tuna tartar tableside if needed. Runs food to any table as needed. Works with restaurant staff to create a positive dining experience for guests. Greets customers and answers all questions. Alerts team members when tables need attention if they are not present and assists them in helping with their tables. Has knowledge of the menu, with the ability to make suggestions. Ensures tables are enjoying their meals and takes action to correct any problems. Collects payments from tables. Department Responsibilities Arrives at work for scheduled shifts and is punctual, always following company absence, lateness procedure if unable to do so. Treats company property with due care and attention. Attends meetings / training sessions as required by the management team. Adheres to and maintains cleaning checklists and carries out any other duties and responsibilities as assigned. Is aware of restaurant / company skills and standards, ensuring these are followed. Informs managers of any complaints / comments / perceived issues. Is always hands-on and present in the restaurant during service. Has a thorough knowledge of the food and dessert menu. Communicates any issues or ideas to the management team. Becomes a professional, valued member of the team with a flexible approach to improving customer experience. Cleans tables and removes dishes after the customer leaves, or as needed. Carries loads of soiled dirty dishes to the dishwasher to be cleaned. Ensures availability of clean dishes, flatware, glasses, straws, napkins, and other dining materials. Resets tables when customer leaves for next customer party. Can remain focused and on-task. Sweeps and mops floors, even if items are broken or spilled. Personal Competencies These describe the behavior you will need to demonstrate to carry out your job effectively: Maintains a high customer awareness by approaching your job with the customers always in mind. Is financially aware of costs involved in the operations and is responsible for controlling costs. Is motivated and committed to your personal development , approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge to improve your personal performance Is adaptable , responding quickly and positively to changing requirements, which may mean getting involved in procedures that are not normally part of your day-to-day responsibilities. Maintains a high level of teamwork by showing co-operation and support to colleagues in the pursuit of department and restaurant goals. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues Ensures that the quantity of work is sufficiently productive under the normal business levels. III. Additional Duties Performs other job-related duties as directed. To always work as a team player and be prepared to be flexible to ensure that operations are always as efficient and profitable as possible. IV. Education, Experience and Skill Requirements High School Diploma Good communication and organizational skills. Ability to handle stressful situations and be able to prevent and/or handle emergency situations. A cheerful, positive attitude when working with a variety of people, and be able to work well under pressure. Responsible, neat, and clean in appearance. Strong communication skills with supervisors and team members. Must be able to read, write and speak English.
Job Summary The Server Assistant is responsible for running food to tables and presenting the dish with knowledge and professionalism. Assisting the chef de pass on duty, server, and management team in achieving the highest possible levels of efficiency and profitability. II. Essential Job Functions Job Activities Customer Service Runs food to the correct tables with the correct announcement. Provides a speedy, efficient, and professional level of service always. Is responsive to any guest's request. Ensures that all customers receive the best possible service and care. Maximizes sales opportunities through good service and table scanning. Makes side dishes or appetizers tableside for any customer. Runs drinks from the service bar if needed to the customer. Cuts any meat tableside if needed. Makes meat tartar or tuna tartar tableside if needed. Runs food to any table as needed. Works with restaurant staff to create a positive dining experience for guests. Greets customers and answers all questions. Alerts team members when tables need attention, if they are not present, assist them in helping with their tables. Has knowledge of the menu, with the ability to make suggestions. Ensures tables are enjoying their meals and takes action to correct any problems. Collects payments from tables. Department Responsibilities Arrives at work for scheduled shifts and is punctual, always following company absence, lateness procedure if unable to do so. Keeps pass area with maximum efficiency and cleanliness. Treats company property with due care and attention. Attends meetings / training sessions as required by the management team. Adheres to and maintains cleaning checklists and carries out any other duties and responsibilities as assigned. Is aware of restaurant / company skills and standards, ensuring these are followed. Informs managers of any complaints / comments / perceived issues. Is always hands-on and present in the restaurant during service. Has a thorough knowledge of the food and dessert menu. Communicates any issues or ideas to the chef de pass and management team. Becomes a professional, valued member of the team with a flexible approach to improving customer experience. Cleans tables and removes dishes after the customer leaves, or as needed. Carries loads of soiled dirty dishes to the dishwasher to be cleaned. Ensures availability of clean dishes, flatware, glasses, straws, napkins, and other dining materials. Resets tables when customer leaves for next customer party. Can remain focused and on-task. Sweeps and mops floors, if items are broken or spilled. Personal Competencies These describe the behavior you will need to demonstrate to carry out your job effectively: Maintains a high customer awareness by approaching your job with the customers always in mind. Is financially aware of costs involved in the operations and are responsible to control costs. Is motivated and committed to your personal development, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge to improve your personal performance Is adaptable, responding quickly and positively to changing requirements, which may mean getting involved in procedures that are not normally part of your day-to-day responsibilities. Maintains high level of teamwork by showing co-operation and support to colleagues in the pursuit of department and restaurant goals. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues Ensures that the quantity of work is sufficiently productive under the normal business levels. III. Additional Duties Performs other job-related duties as directed. Works as a team player always and is prepared to be flexible to ensure that operations are always as efficient and profitable as possible. IV. Education, Experience and Skill Requirements High School Diploma Good communication and organizational skills. Ability to handle stressful situations and be able to prevent and/or handle emergency situations. A cheerful, positive attitude when working with a variety of people, and be able to work well under pressure. Responsible, neat, and clean in appearance. Strong communication skills with supervisors and team members. Must be able to read, write and speak English.
Apr 27, 2024
Full time
Job Summary The Server Assistant is responsible for running food to tables and presenting the dish with knowledge and professionalism. Assisting the chef de pass on duty, server, and management team in achieving the highest possible levels of efficiency and profitability. II. Essential Job Functions Job Activities Customer Service Runs food to the correct tables with the correct announcement. Provides a speedy, efficient, and professional level of service always. Is responsive to any guest's request. Ensures that all customers receive the best possible service and care. Maximizes sales opportunities through good service and table scanning. Makes side dishes or appetizers tableside for any customer. Runs drinks from the service bar if needed to the customer. Cuts any meat tableside if needed. Makes meat tartar or tuna tartar tableside if needed. Runs food to any table as needed. Works with restaurant staff to create a positive dining experience for guests. Greets customers and answers all questions. Alerts team members when tables need attention, if they are not present, assist them in helping with their tables. Has knowledge of the menu, with the ability to make suggestions. Ensures tables are enjoying their meals and takes action to correct any problems. Collects payments from tables. Department Responsibilities Arrives at work for scheduled shifts and is punctual, always following company absence, lateness procedure if unable to do so. Keeps pass area with maximum efficiency and cleanliness. Treats company property with due care and attention. Attends meetings / training sessions as required by the management team. Adheres to and maintains cleaning checklists and carries out any other duties and responsibilities as assigned. Is aware of restaurant / company skills and standards, ensuring these are followed. Informs managers of any complaints / comments / perceived issues. Is always hands-on and present in the restaurant during service. Has a thorough knowledge of the food and dessert menu. Communicates any issues or ideas to the chef de pass and management team. Becomes a professional, valued member of the team with a flexible approach to improving customer experience. Cleans tables and removes dishes after the customer leaves, or as needed. Carries loads of soiled dirty dishes to the dishwasher to be cleaned. Ensures availability of clean dishes, flatware, glasses, straws, napkins, and other dining materials. Resets tables when customer leaves for next customer party. Can remain focused and on-task. Sweeps and mops floors, if items are broken or spilled. Personal Competencies These describe the behavior you will need to demonstrate to carry out your job effectively: Maintains a high customer awareness by approaching your job with the customers always in mind. Is financially aware of costs involved in the operations and are responsible to control costs. Is motivated and committed to your personal development, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge to improve your personal performance Is adaptable, responding quickly and positively to changing requirements, which may mean getting involved in procedures that are not normally part of your day-to-day responsibilities. Maintains high level of teamwork by showing co-operation and support to colleagues in the pursuit of department and restaurant goals. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues Ensures that the quantity of work is sufficiently productive under the normal business levels. III. Additional Duties Performs other job-related duties as directed. Works as a team player always and is prepared to be flexible to ensure that operations are always as efficient and profitable as possible. IV. Education, Experience and Skill Requirements High School Diploma Good communication and organizational skills. Ability to handle stressful situations and be able to prevent and/or handle emergency situations. A cheerful, positive attitude when working with a variety of people, and be able to work well under pressure. Responsible, neat, and clean in appearance. Strong communication skills with supervisors and team members. Must be able to read, write and speak English.