Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage operations and complete rotations in 1-3 different areas including, Catering and Special Events, Multi-Unit, Culinary, Food Safety and Sanitation, and Administration. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different areas of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Gain college credit - Valleyfair will work with you individually to meet school requirements. Make life-long friendships! Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your rotational area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include, supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food and ServSafe Alcohol course completion and certification. Complete a capstone project to support your school's internship requirements. Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Internships will be specifically tailored to each intern and the requirements of their program. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
May 27, 2024
Full time
Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage operations and complete rotations in 1-3 different areas including, Catering and Special Events, Multi-Unit, Culinary, Food Safety and Sanitation, and Administration. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different areas of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Gain college credit - Valleyfair will work with you individually to meet school requirements. Make life-long friendships! Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your rotational area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include, supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food and ServSafe Alcohol course completion and certification. Complete a capstone project to support your school's internship requirements. Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Internships will be specifically tailored to each intern and the requirements of their program. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Overview: $18.56 / hour Team Leaders are responsible for overseeing the operation which includes training, directing, motivating, evaluating and disciplining associates. In this position you must maintain appropriate food cost and labor levels by continuously evaluating and adjusting to business needs, complete frequent inventory and stocking of product, maintain cleanliness. You may occasionally prepare and serve drinks and food items to park guests and operate cash registers while providing quality service in a clean, safe atmosphere. Responsibilities: Adhere to and ensure grooming guideline requirements are being met. Complete miscellaneous administrative paperwork and attendance. Interact with and assist associates and guests in an outgoing, friendly, versatile, flexible and professional manner; answer questions, ensure quality service and resolve complaints; oversee set up, clean up and some food preparation for the entire operation. Occasionally take proper payment and make change for food and beverage items using a cash register. Comply with and enforce sanitation regulations and safety standards. Review the work of subordinates for effectiveness, make recommendations as appropriate, utilize active training techniques to encourage participation, test for understanding and respond appropriately to distractions, disruptions and challenging situations. Learn full menu and beverages, portions, garnishes and prices; expertly recommend and up-sell items. Learns, understands and demonstrate proficiency in operational tasks, service/production flow, equipment cleaning and usage and menu items in the location. Uses clear, concise and specific lines of communication between management and associates. Ability to quickly transport hot pans and plates of food in order to maintain sufficient food levels. Work directly with the kitchen personnel for any product shortages as well as special orders from our guests. Work with Area Supervisors to ensure staffing needs for assigned location are met and in compliance with Minor Labor Laws. Oversee cash control in the stand and with Resale Loss Prevention to maintain accurate cash records and decrease register variance. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area by squeegeeing floors, wiping off counters, sweeping, empting trash and completing other general cleaning duties; performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Associate Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Must be at least 18 years of age. Mandatory completion of Basic Food Safety & Sanitation Training, ServSafe Training and ServSafe Alcohol as provided to obtain certification(s). This may involve verbal, written and/or practical tests. Ability to comply with all company, divisional and state laws in regard to minor labor laws. Ability to demonstrate park knowledge and its procedures, specifically the Food & Beverage Division. Previous Food & Beverage experience preferred. Demonstrate the ability to work with associates, guests and supervision in a positive, productive and professional manner. Utilize strong written and verbal communication skills. Utilize problem solving skills including having the ability to remain patient, poised and alert to cope with challenging/unique situations. Work collaboratively in a team setting and independently. Ability to complete daily tasks without constant supervision. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 27, 2024
Full time
Overview: $18.56 / hour Team Leaders are responsible for overseeing the operation which includes training, directing, motivating, evaluating and disciplining associates. In this position you must maintain appropriate food cost and labor levels by continuously evaluating and adjusting to business needs, complete frequent inventory and stocking of product, maintain cleanliness. You may occasionally prepare and serve drinks and food items to park guests and operate cash registers while providing quality service in a clean, safe atmosphere. Responsibilities: Adhere to and ensure grooming guideline requirements are being met. Complete miscellaneous administrative paperwork and attendance. Interact with and assist associates and guests in an outgoing, friendly, versatile, flexible and professional manner; answer questions, ensure quality service and resolve complaints; oversee set up, clean up and some food preparation for the entire operation. Occasionally take proper payment and make change for food and beverage items using a cash register. Comply with and enforce sanitation regulations and safety standards. Review the work of subordinates for effectiveness, make recommendations as appropriate, utilize active training techniques to encourage participation, test for understanding and respond appropriately to distractions, disruptions and challenging situations. Learn full menu and beverages, portions, garnishes and prices; expertly recommend and up-sell items. Learns, understands and demonstrate proficiency in operational tasks, service/production flow, equipment cleaning and usage and menu items in the location. Uses clear, concise and specific lines of communication between management and associates. Ability to quickly transport hot pans and plates of food in order to maintain sufficient food levels. Work directly with the kitchen personnel for any product shortages as well as special orders from our guests. Work with Area Supervisors to ensure staffing needs for assigned location are met and in compliance with Minor Labor Laws. Oversee cash control in the stand and with Resale Loss Prevention to maintain accurate cash records and decrease register variance. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area by squeegeeing floors, wiping off counters, sweeping, empting trash and completing other general cleaning duties; performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Associate Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Must be at least 18 years of age. Mandatory completion of Basic Food Safety & Sanitation Training, ServSafe Training and ServSafe Alcohol as provided to obtain certification(s). This may involve verbal, written and/or practical tests. Ability to comply with all company, divisional and state laws in regard to minor labor laws. Ability to demonstrate park knowledge and its procedures, specifically the Food & Beverage Division. Previous Food & Beverage experience preferred. Demonstrate the ability to work with associates, guests and supervision in a positive, productive and professional manner. Utilize strong written and verbal communication skills. Utilize problem solving skills including having the ability to remain patient, poised and alert to cope with challenging/unique situations. Work collaboratively in a team setting and independently. Ability to complete daily tasks without constant supervision. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: $17 / hour Minimum Age: 16+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage and spend time observing and implementing various concepts. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different facets of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Understand and manage operations critical to Valleyfair Maximaize time management, planning, and organization to optimize productivity. Understand and implement principles of hospitality management. Make life-long friendships! Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Key concepts will include, but are not limited to: Culinary Foundations - Gaining hands-on culinary experience in various settings while exploring multiple different service styles and cooking techniques. New Concept Implementation - Observing and implementing skills related to new concept development including conception, planning, and execution. Understanding the importance of strong time management and organization throughout the development process. Management and Delegation - Learning through observing multiple different members of management in multiple different areas. Understanding various methods of management and delegation. Safety and Sanitation - Understanding and executing food safety and sanitation principles through daily audits. Gaining extensive exposure to safety and sanitation guidelines as well as methods of coaching and corrective action. Catering and Mass Production - Learning and implementing methods of mass production to execute events sized 25-5,000+. Experience working in conjunction with multiple departments to ensure seamless event execution. Leadership Concepts and Implementation - Implementing newly learned skills while acting as a designated leader throughout the final week. Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving, and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food course completion and certification. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
May 27, 2024
Full time
Overview: $17 / hour Minimum Age: 16+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage and spend time observing and implementing various concepts. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different facets of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Understand and manage operations critical to Valleyfair Maximaize time management, planning, and organization to optimize productivity. Understand and implement principles of hospitality management. Make life-long friendships! Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Key concepts will include, but are not limited to: Culinary Foundations - Gaining hands-on culinary experience in various settings while exploring multiple different service styles and cooking techniques. New Concept Implementation - Observing and implementing skills related to new concept development including conception, planning, and execution. Understanding the importance of strong time management and organization throughout the development process. Management and Delegation - Learning through observing multiple different members of management in multiple different areas. Understanding various methods of management and delegation. Safety and Sanitation - Understanding and executing food safety and sanitation principles through daily audits. Gaining extensive exposure to safety and sanitation guidelines as well as methods of coaching and corrective action. Catering and Mass Production - Learning and implementing methods of mass production to execute events sized 25-5,000+. Experience working in conjunction with multiple departments to ensure seamless event execution. Leadership Concepts and Implementation - Implementing newly learned skills while acting as a designated leader throughout the final week. Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving, and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food course completion and certification. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Overview: $17 / hour Minimum Age: 16+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage and spend time observing and implementing various concepts. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different facets of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Understand and manage operations critical to Valleyfair Maximaize time management, planning, and organization to optimize productivity. Understand and implement principles of hospitality management. Make life-long friendships! Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Key concepts will include, but are not limited to: Culinary Foundations - Gaining hands-on culinary experience in various settings while exploring multiple different service styles and cooking techniques. New Concept Implementation - Observing and implementing skills related to new concept development including conception, planning, and execution. Understanding the importance of strong time management and organization throughout the development process. Management and Delegation - Learning through observing multiple different members of management in multiple different areas. Understanding various methods of management and delegation. Safety and Sanitation - Understanding and executing food safety and sanitation principles through daily audits. Gaining extensive exposure to safety and sanitation guidelines as well as methods of coaching and corrective action. Catering and Mass Production - Learning and implementing methods of mass production to execute events sized 25-5,000+. Experience working in conjunction with multiple departments to ensure seamless event execution. Leadership Concepts and Implementation - Implementing newly learned skills while acting as a designated leader throughout the final week. Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving, and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food course completion and certification. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
May 27, 2024
Full time
Overview: $17 / hour Minimum Age: 16+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage and spend time observing and implementing various concepts. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different facets of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Understand and manage operations critical to Valleyfair Maximaize time management, planning, and organization to optimize productivity. Understand and implement principles of hospitality management. Make life-long friendships! Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Key concepts will include, but are not limited to: Culinary Foundations - Gaining hands-on culinary experience in various settings while exploring multiple different service styles and cooking techniques. New Concept Implementation - Observing and implementing skills related to new concept development including conception, planning, and execution. Understanding the importance of strong time management and organization throughout the development process. Management and Delegation - Learning through observing multiple different members of management in multiple different areas. Understanding various methods of management and delegation. Safety and Sanitation - Understanding and executing food safety and sanitation principles through daily audits. Gaining extensive exposure to safety and sanitation guidelines as well as methods of coaching and corrective action. Catering and Mass Production - Learning and implementing methods of mass production to execute events sized 25-5,000+. Experience working in conjunction with multiple departments to ensure seamless event execution. Leadership Concepts and Implementation - Implementing newly learned skills while acting as a designated leader throughout the final week. Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving, and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food course completion and certification. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage operations and complete rotations in 1-3 different areas including, Catering and Special Events, Multi-Unit, Culinary, Food Safety and Sanitation, and Administration. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different areas of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Gain college credit - Valleyfair will work with you individually to meet school requirements. Make life-long friendships! Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your rotational area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include, supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food and ServSafe Alcohol course completion and certification. Complete a capstone project to support your school's internship requirements. Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Internships will be specifically tailored to each intern and the requirements of their program. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
May 27, 2024
Full time
Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage operations and complete rotations in 1-3 different areas including, Catering and Special Events, Multi-Unit, Culinary, Food Safety and Sanitation, and Administration. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different areas of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Gain college credit - Valleyfair will work with you individually to meet school requirements. Make life-long friendships! Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your rotational area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include, supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food and ServSafe Alcohol course completion and certification. Complete a capstone project to support your school's internship requirements. Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Internships will be specifically tailored to each intern and the requirements of their program. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Overview: $18.56 / hour Team Leaders are responsible for overseeing the operation which includes training, directing, motivating, evaluating and disciplining associates. In this position you must maintain appropriate food cost and labor levels by continuously evaluating and adjusting to business needs, complete frequent inventory and stocking of product, maintain cleanliness. You may occasionally prepare and serve drinks and food items to park guests and operate cash registers while providing quality service in a clean, safe atmosphere. Responsibilities: Adhere to and ensure grooming guideline requirements are being met. Complete miscellaneous administrative paperwork and attendance. Interact with and assist associates and guests in an outgoing, friendly, versatile, flexible and professional manner; answer questions, ensure quality service and resolve complaints; oversee set up, clean up and some food preparation for the entire operation. Occasionally take proper payment and make change for food and beverage items using a cash register. Comply with and enforce sanitation regulations and safety standards. Review the work of subordinates for effectiveness, make recommendations as appropriate, utilize active training techniques to encourage participation, test for understanding and respond appropriately to distractions, disruptions and challenging situations. Learn full menu and beverages, portions, garnishes and prices; expertly recommend and up-sell items. Learns, understands and demonstrate proficiency in operational tasks, service/production flow, equipment cleaning and usage and menu items in the location. Uses clear, concise and specific lines of communication between management and associates. Ability to quickly transport hot pans and plates of food in order to maintain sufficient food levels. Work directly with the kitchen personnel for any product shortages as well as special orders from our guests. Work with Area Supervisors to ensure staffing needs for assigned location are met and in compliance with Minor Labor Laws. Oversee cash control in the stand and with Resale Loss Prevention to maintain accurate cash records and decrease register variance. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area by squeegeeing floors, wiping off counters, sweeping, empting trash and completing other general cleaning duties; performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Associate Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Must be at least 18 years of age. Mandatory completion of Basic Food Safety & Sanitation Training, ServSafe Training and ServSafe Alcohol as provided to obtain certification(s). This may involve verbal, written and/or practical tests. Ability to comply with all company, divisional and state laws in regard to minor labor laws. Ability to demonstrate park knowledge and its procedures, specifically the Food & Beverage Division. Previous Food & Beverage experience preferred. Demonstrate the ability to work with associates, guests and supervision in a positive, productive and professional manner. Utilize strong written and verbal communication skills. Utilize problem solving skills including having the ability to remain patient, poised and alert to cope with challenging/unique situations. Work collaboratively in a team setting and independently. Ability to complete daily tasks without constant supervision. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 27, 2024
Full time
Overview: $18.56 / hour Team Leaders are responsible for overseeing the operation which includes training, directing, motivating, evaluating and disciplining associates. In this position you must maintain appropriate food cost and labor levels by continuously evaluating and adjusting to business needs, complete frequent inventory and stocking of product, maintain cleanliness. You may occasionally prepare and serve drinks and food items to park guests and operate cash registers while providing quality service in a clean, safe atmosphere. Responsibilities: Adhere to and ensure grooming guideline requirements are being met. Complete miscellaneous administrative paperwork and attendance. Interact with and assist associates and guests in an outgoing, friendly, versatile, flexible and professional manner; answer questions, ensure quality service and resolve complaints; oversee set up, clean up and some food preparation for the entire operation. Occasionally take proper payment and make change for food and beverage items using a cash register. Comply with and enforce sanitation regulations and safety standards. Review the work of subordinates for effectiveness, make recommendations as appropriate, utilize active training techniques to encourage participation, test for understanding and respond appropriately to distractions, disruptions and challenging situations. Learn full menu and beverages, portions, garnishes and prices; expertly recommend and up-sell items. Learns, understands and demonstrate proficiency in operational tasks, service/production flow, equipment cleaning and usage and menu items in the location. Uses clear, concise and specific lines of communication between management and associates. Ability to quickly transport hot pans and plates of food in order to maintain sufficient food levels. Work directly with the kitchen personnel for any product shortages as well as special orders from our guests. Work with Area Supervisors to ensure staffing needs for assigned location are met and in compliance with Minor Labor Laws. Oversee cash control in the stand and with Resale Loss Prevention to maintain accurate cash records and decrease register variance. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area by squeegeeing floors, wiping off counters, sweeping, empting trash and completing other general cleaning duties; performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Associate Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Must be at least 18 years of age. Mandatory completion of Basic Food Safety & Sanitation Training, ServSafe Training and ServSafe Alcohol as provided to obtain certification(s). This may involve verbal, written and/or practical tests. Ability to comply with all company, divisional and state laws in regard to minor labor laws. Ability to demonstrate park knowledge and its procedures, specifically the Food & Beverage Division. Previous Food & Beverage experience preferred. Demonstrate the ability to work with associates, guests and supervision in a positive, productive and professional manner. Utilize strong written and verbal communication skills. Utilize problem solving skills including having the ability to remain patient, poised and alert to cope with challenging/unique situations. Work collaboratively in a team setting and independently. Ability to complete daily tasks without constant supervision. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: $18.56 / hour Team Leaders are responsible for overseeing the operation which includes training, directing, motivating, evaluating and disciplining associates. In this position you must maintain appropriate food cost and labor levels by continuously evaluating and adjusting to business needs, complete frequent inventory and stocking of product, maintain cleanliness. You may occasionally prepare and serve drinks and food items to park guests and operate cash registers while providing quality service in a clean, safe atmosphere. Responsibilities: Adhere to and ensure grooming guideline requirements are being met. Complete miscellaneous administrative paperwork and attendance. Interact with and assist associates and guests in an outgoing, friendly, versatile, flexible and professional manner; answer questions, ensure quality service and resolve complaints; oversee set up, clean up and some food preparation for the entire operation. Occasionally take proper payment and make change for food and beverage items using a cash register. Comply with and enforce sanitation regulations and safety standards. Review the work of subordinates for effectiveness, make recommendations as appropriate, utilize active training techniques to encourage participation, test for understanding and respond appropriately to distractions, disruptions and challenging situations. Learn full menu and beverages, portions, garnishes and prices; expertly recommend and up-sell items. Learns, understands and demonstrate proficiency in operational tasks, service/production flow, equipment cleaning and usage and menu items in the location. Uses clear, concise and specific lines of communication between management and associates. Ability to quickly transport hot pans and plates of food in order to maintain sufficient food levels. Work directly with the kitchen personnel for any product shortages as well as special orders from our guests. Work with Area Supervisors to ensure staffing needs for assigned location are met and in compliance with Minor Labor Laws. Oversee cash control in the stand and with Resale Loss Prevention to maintain accurate cash records and decrease register variance. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area by squeegeeing floors, wiping off counters, sweeping, empting trash and completing other general cleaning duties; performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Associate Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Must be at least 18 years of age. Mandatory completion of Basic Food Safety & Sanitation Training, ServSafe Training and ServSafe Alcohol as provided to obtain certification(s). This may involve verbal, written and/or practical tests. Ability to comply with all company, divisional and state laws in regard to minor labor laws. Ability to demonstrate park knowledge and its procedures, specifically the Food & Beverage Division. Previous Food & Beverage experience preferred. Demonstrate the ability to work with associates, guests and supervision in a positive, productive and professional manner. Utilize strong written and verbal communication skills. Utilize problem solving skills including having the ability to remain patient, poised and alert to cope with challenging/unique situations. Work collaboratively in a team setting and independently. Ability to complete daily tasks without constant supervision. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 27, 2024
Full time
Overview: $18.56 / hour Team Leaders are responsible for overseeing the operation which includes training, directing, motivating, evaluating and disciplining associates. In this position you must maintain appropriate food cost and labor levels by continuously evaluating and adjusting to business needs, complete frequent inventory and stocking of product, maintain cleanliness. You may occasionally prepare and serve drinks and food items to park guests and operate cash registers while providing quality service in a clean, safe atmosphere. Responsibilities: Adhere to and ensure grooming guideline requirements are being met. Complete miscellaneous administrative paperwork and attendance. Interact with and assist associates and guests in an outgoing, friendly, versatile, flexible and professional manner; answer questions, ensure quality service and resolve complaints; oversee set up, clean up and some food preparation for the entire operation. Occasionally take proper payment and make change for food and beverage items using a cash register. Comply with and enforce sanitation regulations and safety standards. Review the work of subordinates for effectiveness, make recommendations as appropriate, utilize active training techniques to encourage participation, test for understanding and respond appropriately to distractions, disruptions and challenging situations. Learn full menu and beverages, portions, garnishes and prices; expertly recommend and up-sell items. Learns, understands and demonstrate proficiency in operational tasks, service/production flow, equipment cleaning and usage and menu items in the location. Uses clear, concise and specific lines of communication between management and associates. Ability to quickly transport hot pans and plates of food in order to maintain sufficient food levels. Work directly with the kitchen personnel for any product shortages as well as special orders from our guests. Work with Area Supervisors to ensure staffing needs for assigned location are met and in compliance with Minor Labor Laws. Oversee cash control in the stand and with Resale Loss Prevention to maintain accurate cash records and decrease register variance. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area by squeegeeing floors, wiping off counters, sweeping, empting trash and completing other general cleaning duties; performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Associate Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Must be at least 18 years of age. Mandatory completion of Basic Food Safety & Sanitation Training, ServSafe Training and ServSafe Alcohol as provided to obtain certification(s). This may involve verbal, written and/or practical tests. Ability to comply with all company, divisional and state laws in regard to minor labor laws. Ability to demonstrate park knowledge and its procedures, specifically the Food & Beverage Division. Previous Food & Beverage experience preferred. Demonstrate the ability to work with associates, guests and supervision in a positive, productive and professional manner. Utilize strong written and verbal communication skills. Utilize problem solving skills including having the ability to remain patient, poised and alert to cope with challenging/unique situations. Work collaboratively in a team setting and independently. Ability to complete daily tasks without constant supervision. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: $17 / hour Minimum Age: 16+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage and spend time observing and implementing various concepts. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different facets of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Understand and manage operations critical to Valleyfair Maximaize time management, planning, and organization to optimize productivity. Understand and implement principles of hospitality management. Make life-long friendships! Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Key concepts will include, but are not limited to: Culinary Foundations - Gaining hands-on culinary experience in various settings while exploring multiple different service styles and cooking techniques. New Concept Implementation - Observing and implementing skills related to new concept development including conception, planning, and execution. Understanding the importance of strong time management and organization throughout the development process. Management and Delegation - Learning through observing multiple different members of management in multiple different areas. Understanding various methods of management and delegation. Safety and Sanitation - Understanding and executing food safety and sanitation principles through daily audits. Gaining extensive exposure to safety and sanitation guidelines as well as methods of coaching and corrective action. Catering and Mass Production - Learning and implementing methods of mass production to execute events sized 25-5,000+. Experience working in conjunction with multiple departments to ensure seamless event execution. Leadership Concepts and Implementation - Implementing newly learned skills while acting as a designated leader throughout the final week. Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving, and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food course completion and certification. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
May 27, 2024
Full time
Overview: $17 / hour Minimum Age: 16+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage and spend time observing and implementing various concepts. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different facets of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Understand and manage operations critical to Valleyfair Maximaize time management, planning, and organization to optimize productivity. Understand and implement principles of hospitality management. Make life-long friendships! Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Key concepts will include, but are not limited to: Culinary Foundations - Gaining hands-on culinary experience in various settings while exploring multiple different service styles and cooking techniques. New Concept Implementation - Observing and implementing skills related to new concept development including conception, planning, and execution. Understanding the importance of strong time management and organization throughout the development process. Management and Delegation - Learning through observing multiple different members of management in multiple different areas. Understanding various methods of management and delegation. Safety and Sanitation - Understanding and executing food safety and sanitation principles through daily audits. Gaining extensive exposure to safety and sanitation guidelines as well as methods of coaching and corrective action. Catering and Mass Production - Learning and implementing methods of mass production to execute events sized 25-5,000+. Experience working in conjunction with multiple departments to ensure seamless event execution. Leadership Concepts and Implementation - Implementing newly learned skills while acting as a designated leader throughout the final week. Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving, and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food course completion and certification. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage operations and complete rotations in 1-3 different areas including, Catering and Special Events, Multi-Unit, Culinary, Food Safety and Sanitation, and Administration. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different areas of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Gain college credit - Valleyfair will work with you individually to meet school requirements. Make life-long friendships! Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your rotational area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include, supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food and ServSafe Alcohol course completion and certification. Complete a capstone project to support your school's internship requirements. Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Internships will be specifically tailored to each intern and the requirements of their program. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
May 27, 2024
Full time
Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage operations and complete rotations in 1-3 different areas including, Catering and Special Events, Multi-Unit, Culinary, Food Safety and Sanitation, and Administration. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different areas of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Gain college credit - Valleyfair will work with you individually to meet school requirements. Make life-long friendships! Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your rotational area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include, supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food and ServSafe Alcohol course completion and certification. Complete a capstone project to support your school's internship requirements. Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Internships will be specifically tailored to each intern and the requirements of their program. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Overview: $18.56 / hour Team Leaders are responsible for overseeing the operation which includes training, directing, motivating, evaluating and disciplining associates. In this position you must maintain appropriate food cost and labor levels by continuously evaluating and adjusting to business needs, complete frequent inventory and stocking of product, maintain cleanliness. You may occasionally prepare and serve drinks and food items to park guests and operate cash registers while providing quality service in a clean, safe atmosphere. Responsibilities: Adhere to and ensure grooming guideline requirements are being met. Complete miscellaneous administrative paperwork and attendance. Interact with and assist associates and guests in an outgoing, friendly, versatile, flexible and professional manner; answer questions, ensure quality service and resolve complaints; oversee set up, clean up and some food preparation for the entire operation. Occasionally take proper payment and make change for food and beverage items using a cash register. Comply with and enforce sanitation regulations and safety standards. Review the work of subordinates for effectiveness, make recommendations as appropriate, utilize active training techniques to encourage participation, test for understanding and respond appropriately to distractions, disruptions and challenging situations. Learn full menu and beverages, portions, garnishes and prices; expertly recommend and up-sell items. Learns, understands and demonstrate proficiency in operational tasks, service/production flow, equipment cleaning and usage and menu items in the location. Uses clear, concise and specific lines of communication between management and associates. Ability to quickly transport hot pans and plates of food in order to maintain sufficient food levels. Work directly with the kitchen personnel for any product shortages as well as special orders from our guests. Work with Area Supervisors to ensure staffing needs for assigned location are met and in compliance with Minor Labor Laws. Oversee cash control in the stand and with Resale Loss Prevention to maintain accurate cash records and decrease register variance. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area by squeegeeing floors, wiping off counters, sweeping, empting trash and completing other general cleaning duties; performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Associate Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Must be at least 18 years of age. Mandatory completion of Basic Food Safety & Sanitation Training, ServSafe Training and ServSafe Alcohol as provided to obtain certification(s). This may involve verbal, written and/or practical tests. Ability to comply with all company, divisional and state laws in regard to minor labor laws. Ability to demonstrate park knowledge and its procedures, specifically the Food & Beverage Division. Previous Food & Beverage experience preferred. Demonstrate the ability to work with associates, guests and supervision in a positive, productive and professional manner. Utilize strong written and verbal communication skills. Utilize problem solving skills including having the ability to remain patient, poised and alert to cope with challenging/unique situations. Work collaboratively in a team setting and independently. Ability to complete daily tasks without constant supervision. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 27, 2024
Full time
Overview: $18.56 / hour Team Leaders are responsible for overseeing the operation which includes training, directing, motivating, evaluating and disciplining associates. In this position you must maintain appropriate food cost and labor levels by continuously evaluating and adjusting to business needs, complete frequent inventory and stocking of product, maintain cleanliness. You may occasionally prepare and serve drinks and food items to park guests and operate cash registers while providing quality service in a clean, safe atmosphere. Responsibilities: Adhere to and ensure grooming guideline requirements are being met. Complete miscellaneous administrative paperwork and attendance. Interact with and assist associates and guests in an outgoing, friendly, versatile, flexible and professional manner; answer questions, ensure quality service and resolve complaints; oversee set up, clean up and some food preparation for the entire operation. Occasionally take proper payment and make change for food and beverage items using a cash register. Comply with and enforce sanitation regulations and safety standards. Review the work of subordinates for effectiveness, make recommendations as appropriate, utilize active training techniques to encourage participation, test for understanding and respond appropriately to distractions, disruptions and challenging situations. Learn full menu and beverages, portions, garnishes and prices; expertly recommend and up-sell items. Learns, understands and demonstrate proficiency in operational tasks, service/production flow, equipment cleaning and usage and menu items in the location. Uses clear, concise and specific lines of communication between management and associates. Ability to quickly transport hot pans and plates of food in order to maintain sufficient food levels. Work directly with the kitchen personnel for any product shortages as well as special orders from our guests. Work with Area Supervisors to ensure staffing needs for assigned location are met and in compliance with Minor Labor Laws. Oversee cash control in the stand and with Resale Loss Prevention to maintain accurate cash records and decrease register variance. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area by squeegeeing floors, wiping off counters, sweeping, empting trash and completing other general cleaning duties; performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Associate Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Must be at least 18 years of age. Mandatory completion of Basic Food Safety & Sanitation Training, ServSafe Training and ServSafe Alcohol as provided to obtain certification(s). This may involve verbal, written and/or practical tests. Ability to comply with all company, divisional and state laws in regard to minor labor laws. Ability to demonstrate park knowledge and its procedures, specifically the Food & Beverage Division. Previous Food & Beverage experience preferred. Demonstrate the ability to work with associates, guests and supervision in a positive, productive and professional manner. Utilize strong written and verbal communication skills. Utilize problem solving skills including having the ability to remain patient, poised and alert to cope with challenging/unique situations. Work collaboratively in a team setting and independently. Ability to complete daily tasks without constant supervision. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage operations and complete rotations in 1-3 different areas including, Catering and Special Events, Multi-Unit, Culinary, Food Safety and Sanitation, and Administration. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different areas of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Gain college credit - Valleyfair will work with you individually to meet school requirements. Make life-long friendships! Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your rotational area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include, supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food and ServSafe Alcohol course completion and certification. Complete a capstone project to support your school's internship requirements. Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Internships will be specifically tailored to each intern and the requirements of their program. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
May 27, 2024
Full time
Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage operations and complete rotations in 1-3 different areas including, Catering and Special Events, Multi-Unit, Culinary, Food Safety and Sanitation, and Administration. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different areas of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Gain college credit - Valleyfair will work with you individually to meet school requirements. Make life-long friendships! Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your rotational area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include, supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food and ServSafe Alcohol course completion and certification. Complete a capstone project to support your school's internship requirements. Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Internships will be specifically tailored to each intern and the requirements of their program. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Overview: $17 / hour Minimum Age: 16+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage and spend time observing and implementing various concepts. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different facets of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Understand and manage operations critical to Valleyfair Maximaize time management, planning, and organization to optimize productivity. Understand and implement principles of hospitality management. Make life-long friendships! Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Key concepts will include, but are not limited to: Culinary Foundations - Gaining hands-on culinary experience in various settings while exploring multiple different service styles and cooking techniques. New Concept Implementation - Observing and implementing skills related to new concept development including conception, planning, and execution. Understanding the importance of strong time management and organization throughout the development process. Management and Delegation - Learning through observing multiple different members of management in multiple different areas. Understanding various methods of management and delegation. Safety and Sanitation - Understanding and executing food safety and sanitation principles through daily audits. Gaining extensive exposure to safety and sanitation guidelines as well as methods of coaching and corrective action. Catering and Mass Production - Learning and implementing methods of mass production to execute events sized 25-5,000+. Experience working in conjunction with multiple departments to ensure seamless event execution. Leadership Concepts and Implementation - Implementing newly learned skills while acting as a designated leader throughout the final week. Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving, and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food course completion and certification. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
May 27, 2024
Full time
Overview: $17 / hour Minimum Age: 16+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage and spend time observing and implementing various concepts. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different facets of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Understand and manage operations critical to Valleyfair Maximaize time management, planning, and organization to optimize productivity. Understand and implement principles of hospitality management. Make life-long friendships! Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Key concepts will include, but are not limited to: Culinary Foundations - Gaining hands-on culinary experience in various settings while exploring multiple different service styles and cooking techniques. New Concept Implementation - Observing and implementing skills related to new concept development including conception, planning, and execution. Understanding the importance of strong time management and organization throughout the development process. Management and Delegation - Learning through observing multiple different members of management in multiple different areas. Understanding various methods of management and delegation. Safety and Sanitation - Understanding and executing food safety and sanitation principles through daily audits. Gaining extensive exposure to safety and sanitation guidelines as well as methods of coaching and corrective action. Catering and Mass Production - Learning and implementing methods of mass production to execute events sized 25-5,000+. Experience working in conjunction with multiple departments to ensure seamless event execution. Leadership Concepts and Implementation - Implementing newly learned skills while acting as a designated leader throughout the final week. Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving, and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food course completion and certification. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Veterinary Referral Center of Central Oregon Inc
Bend, Oregon
We are a group of enthusiastic pet heroes who go beyond expectations at providing a personalized experience for all patient-guests and their parents. We currently provide dermatology, internal medicine, medical oncology, surgery, ophthalmology and emergency services. Our quality of care and diverse specialty offerings makes VRCCO's team the leaders in advanced pet care for Central Oregon. To improve the experience for our patients and help support our amazing team we are currently in the process of building an over 26,000 sq ft facility. Not only will this facility have all the advanced diagnostic and therapeutic capabilities (MRI, CT, Fluoroscopy, chemotherapy etc. ) it will also have a campus-like feeling for employees and clients with food trucks, childcare for staff, beer garden, and an upstairs balcony. At the Veterinary Referral Center of Central Oregon, we believe that teamwork, superior patient and client care, education, and fun are the secret to a wonderful career. From day one we have known our staff has to come first to make this happen. We are pretty sure we are the first ever, and perhaps still the only, Veterinary Specialty Hospital to be Great Place To Work Certified (). Come see the difference for yourself and be a part of our team. This role will ensure the success of the Ponch's Place business unit and will be individually responsible for all aspects of the operation. The manager will be the primary driver and overseer of the Ponch's Place beer pavilion and food truck lot. This will be done in an outgoing, friendly, organized manner working with a high level of responsibility and autonomy. This position is responsible for: Experience in successfully running/managing a food/bar service business. Restaurant/bar inventory management experience including ordering and managing all inventory necessary to the successful operation of the business unit without failure. Monitor stock levels, minimizing waste, and ensuring the bar is always well stocked. Understanding and organization of basic business metrics including: waste measurements, efficiency of staff, managing/organizing bar's budget, tracking expenses, revenues and profitability. The individual will also be responsible for implementing cost-control measures to maximize profitability. Be a critical thinker in regards to the business needs as it relates to effective and efficient operations for the business. Experience in organizing event calendars, managing restaurant focused marketing campaigns, and executing building the business/brand. The individual will work in tandem with the Marketing Department for all marketing and promotion of the space. Manage all bar system maintenance (taps) vendors. Manage/Oversee all food truck vendors to ensure compliance with lease terms. The individual will also be responsible for maintaining relationships with a steady inventory of backup food truck vendors to ensure pipeline in the event a replacement is needed. Training and development of staff including team building and motivation. Ability to successfully train, coach, mentor, and discipline employees as necessary to ensure the smooth operation of the business unit. Builds out employee work schedules and holds employees accountable for their shifts. Misc. other duties as necessary to successfully operate pavilion establishment. Education & Experience: 3-5 years relevant experience in running a bar, restaurant or other food service type establishment. Operate POS system and process cash and credit card payments High School or equivalent (Required) OLCC Permit (Oregon Alcohol Server Permit) Knowledge, skills, and abilities and/ or competencies: Have knowledge of POS system Process daily cash deposits and credit card transactions Equitably distribute cash and credit card tips from shared tip pool Food handlers Certification Knowledge of managing vendors, understanding specifics of beer lifecycle and alcohol supply chains Customer service and people skills Maintain a happy, collaborative and positive attitude under stressful situations Must have Open Availability (AM & PM) & be able to work on weekdays and weekends Strong leadership skills Physical and Mental Requirements: Lift and carry up to 50+lbs Strong mental fortitude to be able to handle a high volume beer distribution establishment. High emotional intelligence as it relates to fostering strong vendor relationships in the community from both a supplier and food truck vendor management perspective. Will also need to utilize this skillset as it relates to proper employee oversight and management. Working environment is inside/outside with exposure to both hot/cold conditions dependent on weather. Indoor office space will be provided to ensure protection from environmental conditions as needed. Noise levels will be low however consistent exposure to environmental noise (traffic, music, etc) will be present. Location: Work is performed on site at the beer garden, and food trucks location. EEO Statement: VRCCO believes that a diverse and inclusive workforce is essential to our One Team success. All employment decisions are based on merit, experience, ability, performance, and business needs. Compensation details: 22-24 Hourly Wage PI967eb1-
May 21, 2024
Full time
We are a group of enthusiastic pet heroes who go beyond expectations at providing a personalized experience for all patient-guests and their parents. We currently provide dermatology, internal medicine, medical oncology, surgery, ophthalmology and emergency services. Our quality of care and diverse specialty offerings makes VRCCO's team the leaders in advanced pet care for Central Oregon. To improve the experience for our patients and help support our amazing team we are currently in the process of building an over 26,000 sq ft facility. Not only will this facility have all the advanced diagnostic and therapeutic capabilities (MRI, CT, Fluoroscopy, chemotherapy etc. ) it will also have a campus-like feeling for employees and clients with food trucks, childcare for staff, beer garden, and an upstairs balcony. At the Veterinary Referral Center of Central Oregon, we believe that teamwork, superior patient and client care, education, and fun are the secret to a wonderful career. From day one we have known our staff has to come first to make this happen. We are pretty sure we are the first ever, and perhaps still the only, Veterinary Specialty Hospital to be Great Place To Work Certified (). Come see the difference for yourself and be a part of our team. This role will ensure the success of the Ponch's Place business unit and will be individually responsible for all aspects of the operation. The manager will be the primary driver and overseer of the Ponch's Place beer pavilion and food truck lot. This will be done in an outgoing, friendly, organized manner working with a high level of responsibility and autonomy. This position is responsible for: Experience in successfully running/managing a food/bar service business. Restaurant/bar inventory management experience including ordering and managing all inventory necessary to the successful operation of the business unit without failure. Monitor stock levels, minimizing waste, and ensuring the bar is always well stocked. Understanding and organization of basic business metrics including: waste measurements, efficiency of staff, managing/organizing bar's budget, tracking expenses, revenues and profitability. The individual will also be responsible for implementing cost-control measures to maximize profitability. Be a critical thinker in regards to the business needs as it relates to effective and efficient operations for the business. Experience in organizing event calendars, managing restaurant focused marketing campaigns, and executing building the business/brand. The individual will work in tandem with the Marketing Department for all marketing and promotion of the space. Manage all bar system maintenance (taps) vendors. Manage/Oversee all food truck vendors to ensure compliance with lease terms. The individual will also be responsible for maintaining relationships with a steady inventory of backup food truck vendors to ensure pipeline in the event a replacement is needed. Training and development of staff including team building and motivation. Ability to successfully train, coach, mentor, and discipline employees as necessary to ensure the smooth operation of the business unit. Builds out employee work schedules and holds employees accountable for their shifts. Misc. other duties as necessary to successfully operate pavilion establishment. Education & Experience: 3-5 years relevant experience in running a bar, restaurant or other food service type establishment. Operate POS system and process cash and credit card payments High School or equivalent (Required) OLCC Permit (Oregon Alcohol Server Permit) Knowledge, skills, and abilities and/ or competencies: Have knowledge of POS system Process daily cash deposits and credit card transactions Equitably distribute cash and credit card tips from shared tip pool Food handlers Certification Knowledge of managing vendors, understanding specifics of beer lifecycle and alcohol supply chains Customer service and people skills Maintain a happy, collaborative and positive attitude under stressful situations Must have Open Availability (AM & PM) & be able to work on weekdays and weekends Strong leadership skills Physical and Mental Requirements: Lift and carry up to 50+lbs Strong mental fortitude to be able to handle a high volume beer distribution establishment. High emotional intelligence as it relates to fostering strong vendor relationships in the community from both a supplier and food truck vendor management perspective. Will also need to utilize this skillset as it relates to proper employee oversight and management. Working environment is inside/outside with exposure to both hot/cold conditions dependent on weather. Indoor office space will be provided to ensure protection from environmental conditions as needed. Noise levels will be low however consistent exposure to environmental noise (traffic, music, etc) will be present. Location: Work is performed on site at the beer garden, and food trucks location. EEO Statement: VRCCO believes that a diverse and inclusive workforce is essential to our One Team success. All employment decisions are based on merit, experience, ability, performance, and business needs. Compensation details: 22-24 Hourly Wage PI967eb1-
At NorthBay Health the Nutrition Associate I maintains state and federally mandated standards of safety and cleanliness while performing tasks that include but are not limited to: hot & cold food preparation; sanitation of kitchen facilities and equipment, tray-line meal assembly, delivery & retrieval; stocking patient nourishment rooms, other patient care areas & physician lounge; retail & catering food preparation, set-up & service; cash register operation; receiving, inventory & stocking of food & supplies; and assuring therapeutic diet & allergen accuracy in the delivery of service. Education: High school graduate preferred Licensure/Certification: Current Safe Food Handler's certificate required Experience: One-year food service experience, within the last 3 years, with hot and cold food production and customer service required. Healthcare or institutional food service food service preferred. Knowledge of sanitation, safety and infection control procedures Interpersonal Skills: Must meet high customer service expectations, and demonstrate the NorthBay Way with all staff, patients, visitors, physicians, volunteers and contractors. The NorthBay Way is a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Healthcare. The NorthBay Way principles consist of Caring, Communication, Collaboration, and Competence. Compensation: Hourly salary range $21.71 - $24.08 (offered hourly rate based on experience)
May 27, 2024
Full time
At NorthBay Health the Nutrition Associate I maintains state and federally mandated standards of safety and cleanliness while performing tasks that include but are not limited to: hot & cold food preparation; sanitation of kitchen facilities and equipment, tray-line meal assembly, delivery & retrieval; stocking patient nourishment rooms, other patient care areas & physician lounge; retail & catering food preparation, set-up & service; cash register operation; receiving, inventory & stocking of food & supplies; and assuring therapeutic diet & allergen accuracy in the delivery of service. Education: High school graduate preferred Licensure/Certification: Current Safe Food Handler's certificate required Experience: One-year food service experience, within the last 3 years, with hot and cold food production and customer service required. Healthcare or institutional food service food service preferred. Knowledge of sanitation, safety and infection control procedures Interpersonal Skills: Must meet high customer service expectations, and demonstrate the NorthBay Way with all staff, patients, visitors, physicians, volunteers and contractors. The NorthBay Way is a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Healthcare. The NorthBay Way principles consist of Caring, Communication, Collaboration, and Competence. Compensation: Hourly salary range $21.71 - $24.08 (offered hourly rate based on experience)
Are you someone who enjoys helping others and interested in starting a career in the hospital setting? As a Patient & Family Concierge, you will work alongside our Patient Care Technicians and Professional Staff Nurses to help create a better experience for both patients and family members entering and exiting the hospital. The Patient & Family Concierge will be assigned both bedside, stocking, and administrative tasks. UPMC Children's Hospital is currently seeking a Full-Time Patient & Family Concierge (PFC) for our Neonatal Intensive Care Unit. Rotating shifts, weekend shifts, and rotating holiday shifts will be required. _The final candidate will be placed in the appropriate title and pay rate based on experience and education. The starting rate of pay for a PFC is $17.38/hr._ The Patient & Family Concierge is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the PFC is to create and deliver a top-notch experience for patients, visitors, and colleagues. The PFC will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the PFC may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, and supply/equipment management. Above all, the PFC will remain focused on patient and guest satisfaction and quality of care from first to last impression. Responsibilities: + Destination Coordination: + Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. + Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. + Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. + Issues courtesy parking discounts and free passes when appropriate. + Issues patient scooters to patients and visitors as needed. + Assists with parking cashier functions and validates patient parking. + Establishes tracking of patient belongings upon admission. + Environmental Services: + Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures. + Replenishes supplies as needed. + Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. + Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor. + Dietary Services: + Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements. + Maintains food safety and quality by applying HACCP principles throughout service. + Adheres to department procedures regarding the operation of all food service equipment. + Performs sanitation in accordance with departmental procedures and health department guidelines. + Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. + Delivers other nourishments to patients upon request. + Follows all safety and sanitation regulations. + Transportation Services: + Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. + Performs inspections and disinfecting procedures on transportation equipment utilized by the department. + Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department. + Reports the status of transportation activities and abnormal activities to a supervisor. + Enters requests for equipment repairs into the online portal as maintenance issues are identified. + Inspects and disinfects transportation equipment. + Supply & Equipment Management: + Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. + Organizes supply room. + Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. + Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. + Maintains refrigerator and temperature logs and checks all expiration dates on supplies. + Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. + Monitors supply inventory and expiration date in collaboration with supply chain management. + Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge. + General: + Answers unit phones and transfers to appropriate staff. + Responds to call lights under Nursing Assistant/PCT direction. + Interacts and socializes with patients and assesses patient needs. + Rounds hourly to ensure all areas of responsibility are met satisfactorily. + Prints and distributes daily plans of care. + Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed. + Depending upon unit, may maintain resources like pamphlets, department contacts, etc. + Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers. + Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. + Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. + Access to medications is limited to the distribution of the medication to the nurse. + Performs in accordance with all other system-wide competencies/behaviors. + Performs other duties as assigned. + Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times. + High School diploma + OR active High School/GED program enrollment + OR one year of previous job experience required in lieu of HS Diploma/GED. + Previous experience in health care or customer service is a plus, but not required. + Ability to follow written and verbal instructions. Licensure, Certifications, and Clearances: + Act 31 Child Abuse Reporting with renewal + Act 33 with renewal + Act 34 with renewal + Act 73 FBI Clearance with renewal UPMC is an Equal Opportunity Employer/Disability/Veteran
May 11, 2024
Full time
Are you someone who enjoys helping others and interested in starting a career in the hospital setting? As a Patient & Family Concierge, you will work alongside our Patient Care Technicians and Professional Staff Nurses to help create a better experience for both patients and family members entering and exiting the hospital. The Patient & Family Concierge will be assigned both bedside, stocking, and administrative tasks. UPMC Children's Hospital is currently seeking a Full-Time Patient & Family Concierge (PFC) for our Neonatal Intensive Care Unit. Rotating shifts, weekend shifts, and rotating holiday shifts will be required. _The final candidate will be placed in the appropriate title and pay rate based on experience and education. The starting rate of pay for a PFC is $17.38/hr._ The Patient & Family Concierge is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the PFC is to create and deliver a top-notch experience for patients, visitors, and colleagues. The PFC will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the PFC may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, and supply/equipment management. Above all, the PFC will remain focused on patient and guest satisfaction and quality of care from first to last impression. Responsibilities: + Destination Coordination: + Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. + Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. + Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. + Issues courtesy parking discounts and free passes when appropriate. + Issues patient scooters to patients and visitors as needed. + Assists with parking cashier functions and validates patient parking. + Establishes tracking of patient belongings upon admission. + Environmental Services: + Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures. + Replenishes supplies as needed. + Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. + Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor. + Dietary Services: + Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements. + Maintains food safety and quality by applying HACCP principles throughout service. + Adheres to department procedures regarding the operation of all food service equipment. + Performs sanitation in accordance with departmental procedures and health department guidelines. + Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. + Delivers other nourishments to patients upon request. + Follows all safety and sanitation regulations. + Transportation Services: + Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. + Performs inspections and disinfecting procedures on transportation equipment utilized by the department. + Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department. + Reports the status of transportation activities and abnormal activities to a supervisor. + Enters requests for equipment repairs into the online portal as maintenance issues are identified. + Inspects and disinfects transportation equipment. + Supply & Equipment Management: + Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. + Organizes supply room. + Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. + Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. + Maintains refrigerator and temperature logs and checks all expiration dates on supplies. + Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. + Monitors supply inventory and expiration date in collaboration with supply chain management. + Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge. + General: + Answers unit phones and transfers to appropriate staff. + Responds to call lights under Nursing Assistant/PCT direction. + Interacts and socializes with patients and assesses patient needs. + Rounds hourly to ensure all areas of responsibility are met satisfactorily. + Prints and distributes daily plans of care. + Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed. + Depending upon unit, may maintain resources like pamphlets, department contacts, etc. + Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers. + Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. + Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. + Access to medications is limited to the distribution of the medication to the nurse. + Performs in accordance with all other system-wide competencies/behaviors. + Performs other duties as assigned. + Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times. + High School diploma + OR active High School/GED program enrollment + OR one year of previous job experience required in lieu of HS Diploma/GED. + Previous experience in health care or customer service is a plus, but not required. + Ability to follow written and verbal instructions. Licensure, Certifications, and Clearances: + Act 31 Child Abuse Reporting with renewal + Act 33 with renewal + Act 34 with renewal + Act 73 FBI Clearance with renewal UPMC is an Equal Opportunity Employer/Disability/Veteran
University of Pittsburgh Medical Center
Pittsburgh, Pennsylvania
Are you someone who enjoys helping others and interested in starting a career in the hospital setting? As a Patient & Family Concierge, you will work alongside our Patient Care Technicians and Professional Staff Nurses to help create a better experience for both patients and family members entering and exiting the hospital. The Patient & Family Concierge will be assigned both bedside, stocking, and administrative tasks. UPMC Children's Hospital is currently seeking a Full-Time Patient & Family Concierge (PFC) for our Neonatal Intensive Care Unit. Rotating shifts, weekend shifts, and rotating holiday shifts will be required. The final candidate will be placed in the appropriate title and pay rate based on experience and education. The starting rate of pay for a PFC is $17.38/hr. The Patient & Family Concierge is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the PFC is to create and deliver a top-notch experience for patients, visitors, and colleagues. The PFC will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the PFC may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, and supply/equipment management. Above all, the PFC will remain focused on patient and guest satisfaction and quality of care from first to last impression. Responsibilities: Destination Coordination: Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. Issues courtesy parking discounts and free passes when appropriate. Issues patient scooters to patients and visitors as needed. Assists with parking cashier functions and validates patient parking. Establishes tracking of patient belongings upon admission. Environmental Services: Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures. Replenishes supplies as needed. Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor. Dietary Services: Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements. Maintains food safety and quality by applying HACCP principles throughout service. Adheres to department procedures regarding the operation of all food service equipment. Performs sanitation in accordance with departmental procedures and health department guidelines. Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. Delivers other nourishments to patients upon request. Follows all safety and sanitation regulations. Transportation Services: Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. Performs inspections and disinfecting procedures on transportation equipment utilized by the department. Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department. Reports the status of transportation activities and abnormal activities to a supervisor. Enters requests for equipment repairs into the online portal as maintenance issues are identified. Inspects and disinfects transportation equipment. Supply & Equipment Management: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge. General: Answers unit phones and transfers to appropriate staff. Responds to call lights under Nursing Assistant/PCT direction. Interacts and socializes with patients and assesses patient needs. Rounds hourly to ensure all areas of responsibility are met satisfactorily. Prints and distributes daily plans of care. Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed. Depending upon unit, may maintain resources like pamphlets, department contacts, etc. Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers. Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. Access to medications is limited to the distribution of the medication to the nurse. Performs in accordance with all other system-wide competencies/behaviors. Performs other duties as assigned. Qualifications: Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times. High School diploma OR active High School/GED program enrollment OR one year of previous job experience required in lieu of HS Diploma/GED. Previous experience in health care or customer service is a plus, but not required. Ability to follow written and verbal instructions. Licensure, Certifications, and Clearances: Act 31 Child Abuse Reporting with renewal Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal UPMC is an Equal Opportunity Employer/Disability/Veteran
May 11, 2024
Full time
Are you someone who enjoys helping others and interested in starting a career in the hospital setting? As a Patient & Family Concierge, you will work alongside our Patient Care Technicians and Professional Staff Nurses to help create a better experience for both patients and family members entering and exiting the hospital. The Patient & Family Concierge will be assigned both bedside, stocking, and administrative tasks. UPMC Children's Hospital is currently seeking a Full-Time Patient & Family Concierge (PFC) for our Neonatal Intensive Care Unit. Rotating shifts, weekend shifts, and rotating holiday shifts will be required. The final candidate will be placed in the appropriate title and pay rate based on experience and education. The starting rate of pay for a PFC is $17.38/hr. The Patient & Family Concierge is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the PFC is to create and deliver a top-notch experience for patients, visitors, and colleagues. The PFC will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the PFC may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, and supply/equipment management. Above all, the PFC will remain focused on patient and guest satisfaction and quality of care from first to last impression. Responsibilities: Destination Coordination: Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. Issues courtesy parking discounts and free passes when appropriate. Issues patient scooters to patients and visitors as needed. Assists with parking cashier functions and validates patient parking. Establishes tracking of patient belongings upon admission. Environmental Services: Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures. Replenishes supplies as needed. Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor. Dietary Services: Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements. Maintains food safety and quality by applying HACCP principles throughout service. Adheres to department procedures regarding the operation of all food service equipment. Performs sanitation in accordance with departmental procedures and health department guidelines. Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. Delivers other nourishments to patients upon request. Follows all safety and sanitation regulations. Transportation Services: Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. Performs inspections and disinfecting procedures on transportation equipment utilized by the department. Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department. Reports the status of transportation activities and abnormal activities to a supervisor. Enters requests for equipment repairs into the online portal as maintenance issues are identified. Inspects and disinfects transportation equipment. Supply & Equipment Management: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge. General: Answers unit phones and transfers to appropriate staff. Responds to call lights under Nursing Assistant/PCT direction. Interacts and socializes with patients and assesses patient needs. Rounds hourly to ensure all areas of responsibility are met satisfactorily. Prints and distributes daily plans of care. Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed. Depending upon unit, may maintain resources like pamphlets, department contacts, etc. Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers. Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. Access to medications is limited to the distribution of the medication to the nurse. Performs in accordance with all other system-wide competencies/behaviors. Performs other duties as assigned. Qualifications: Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times. High School diploma OR active High School/GED program enrollment OR one year of previous job experience required in lieu of HS Diploma/GED. Previous experience in health care or customer service is a plus, but not required. Ability to follow written and verbal instructions. Licensure, Certifications, and Clearances: Act 31 Child Abuse Reporting with renewal Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal UPMC is an Equal Opportunity Employer/Disability/Veteran
Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better . We are committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact. Arthrex Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Free, Onsite Medical Clinics Free Lunch Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) Please note, most benefits are for regular, full time employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law. Main Objective: The Lead Server is primarily responsible for serving and participating in the setup and service of banquet and fine dining events. The Lead Server ensures the quality preparation of facilities and personnel necessary to provide successful events on and offsite, indoors and outside. The Lead Server must be self-motivated and able to manage numerous activities at once. The Lead Server must be able to interact with all employees and guests while maintaining a professional, pleasant and friendly demeanor. Essential Duties and Responsibilities: Under the supervision of the Banquet Manager, communicate with the Banquet Team (including Setup Technicians), Culinary, Medical Education and Meetings departments to coordinate events seamlessly Become familiar with the style and desires of repeat guests, as well as seasonal, religious, cultural and dietary preferences; anticipates guests' needs and takes appropriate action Be present at all service-related events, participating in service of food and beverage operations on and off campus Inspects table place settings, including table linen, china, glassware, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive Ensures buffet labels, with dietary alerts, are placed correctly on the buffet tables Oversees clearing and post-function cleanup and garbage removal Assures all china, glassware, silverware, linen, etc. are returned to their proper locations after each event Maintain service station inventory, cleanliness and safety (pre-function areas, storage areas and back areas) Responsible for working with the on-call banquet service staff with regard to daily assignments, training, and sanitation procedures and the review of appropriate staffing levels Assist in the training of banquet service staff and provide performance feedback to management Attend and contribute during weekly Banquet Event Order (BEO) and/or Meetings Operations meeting, as instructed by the Banquet Manager Respond to operational concerns and/or suggestions from customers/attendees Anticipate guest needs and take appropriate action Perform monthly beverage inventory and bi-annual big four inventory, including but not limited to silverware, china, glassware and buffet ware Orders, maintains and distributes all linens Communicates any necessary repairs or follow up items to management Ability to work a flexible schedule, including days, nights and weekends Incidental Duties: The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management. Education and Experience: High school diploma required 3 years previous experience in banquet and fine dining preferred Banquet Captain experience preferred Knowledgeable with various service techniques to include French service, buffet, ala carte and wine service Food handling certificate required Experienced serving alcohol Knowledge and Skill Requirements/Specialized Courses and/or Training: Able to service small groups (25 or less) with little or no supervision Capable of overseeing multiple events at the same time Strong communications skills, both verbal and written CPR/First Aid Training TIPs Certification Machine, Tools, and/or Equipment Skills: Basic knowledge of MS Office and culinary/banquet equipment. Reasoning Ability: Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Mathematical Skills Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements. Language and Communication Skills: Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
May 27, 2024
Full time
Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better . We are committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact. Arthrex Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Free, Onsite Medical Clinics Free Lunch Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) Please note, most benefits are for regular, full time employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law. Main Objective: The Lead Server is primarily responsible for serving and participating in the setup and service of banquet and fine dining events. The Lead Server ensures the quality preparation of facilities and personnel necessary to provide successful events on and offsite, indoors and outside. The Lead Server must be self-motivated and able to manage numerous activities at once. The Lead Server must be able to interact with all employees and guests while maintaining a professional, pleasant and friendly demeanor. Essential Duties and Responsibilities: Under the supervision of the Banquet Manager, communicate with the Banquet Team (including Setup Technicians), Culinary, Medical Education and Meetings departments to coordinate events seamlessly Become familiar with the style and desires of repeat guests, as well as seasonal, religious, cultural and dietary preferences; anticipates guests' needs and takes appropriate action Be present at all service-related events, participating in service of food and beverage operations on and off campus Inspects table place settings, including table linen, china, glassware, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive Ensures buffet labels, with dietary alerts, are placed correctly on the buffet tables Oversees clearing and post-function cleanup and garbage removal Assures all china, glassware, silverware, linen, etc. are returned to their proper locations after each event Maintain service station inventory, cleanliness and safety (pre-function areas, storage areas and back areas) Responsible for working with the on-call banquet service staff with regard to daily assignments, training, and sanitation procedures and the review of appropriate staffing levels Assist in the training of banquet service staff and provide performance feedback to management Attend and contribute during weekly Banquet Event Order (BEO) and/or Meetings Operations meeting, as instructed by the Banquet Manager Respond to operational concerns and/or suggestions from customers/attendees Anticipate guest needs and take appropriate action Perform monthly beverage inventory and bi-annual big four inventory, including but not limited to silverware, china, glassware and buffet ware Orders, maintains and distributes all linens Communicates any necessary repairs or follow up items to management Ability to work a flexible schedule, including days, nights and weekends Incidental Duties: The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management. Education and Experience: High school diploma required 3 years previous experience in banquet and fine dining preferred Banquet Captain experience preferred Knowledgeable with various service techniques to include French service, buffet, ala carte and wine service Food handling certificate required Experienced serving alcohol Knowledge and Skill Requirements/Specialized Courses and/or Training: Able to service small groups (25 or less) with little or no supervision Capable of overseeing multiple events at the same time Strong communications skills, both verbal and written CPR/First Aid Training TIPs Certification Machine, Tools, and/or Equipment Skills: Basic knowledge of MS Office and culinary/banquet equipment. Reasoning Ability: Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Mathematical Skills Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements. Language and Communication Skills: Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At NorthBay Health the Cook works under the management and supervision of the Nutrition Services Supervisors and Manager. Maintains state and federal mandated standards of safety and cleanliness while performing tasks that include but are not limited to: hot food preparation and hot food production, meal distribution within and between the healthcare facilities, sanitation of kitchen facilities and equipment, tray-line meal assembly and production, product inventory and ordering. Participates in departmental activities and in projects and programs. Responsible for inventory and ordering of products as assigned. 1. Education: High school graduate preferred. 2. Experience: Two years of experience with hot food preparation and production in a healthcare or institutional food service or currently works in NB Nutrition department and has completed the Cook competency check list. 3. Licensure/Certification: Current Safe Food Handler's certificate required. 4. Skills: Hot food production, ability to work with a variety of individual personalities and ability to adapt to changing conditions. Knowledge of sanitation, safety and infection control procedures. 5. Interpersonal Skills: Must meet high customer service expectations, and demonstrate the NorthBay Way with all staff, patients, visitors, physicians, volunteers and contractors. The NorthBay Way is a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Healthcare. The NorthBay Way principles consist of Caring, Communication, Collaboration, and Competence. Compensation: Hourly Salary Range Min $24.32- Max $26.76 (Offered hourly rate based on years of experience) Plus, Generous Shift Differentials
May 27, 2024
Full time
At NorthBay Health the Cook works under the management and supervision of the Nutrition Services Supervisors and Manager. Maintains state and federal mandated standards of safety and cleanliness while performing tasks that include but are not limited to: hot food preparation and hot food production, meal distribution within and between the healthcare facilities, sanitation of kitchen facilities and equipment, tray-line meal assembly and production, product inventory and ordering. Participates in departmental activities and in projects and programs. Responsible for inventory and ordering of products as assigned. 1. Education: High school graduate preferred. 2. Experience: Two years of experience with hot food preparation and production in a healthcare or institutional food service or currently works in NB Nutrition department and has completed the Cook competency check list. 3. Licensure/Certification: Current Safe Food Handler's certificate required. 4. Skills: Hot food production, ability to work with a variety of individual personalities and ability to adapt to changing conditions. Knowledge of sanitation, safety and infection control procedures. 5. Interpersonal Skills: Must meet high customer service expectations, and demonstrate the NorthBay Way with all staff, patients, visitors, physicians, volunteers and contractors. The NorthBay Way is a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Healthcare. The NorthBay Way principles consist of Caring, Communication, Collaboration, and Competence. Compensation: Hourly Salary Range Min $24.32- Max $26.76 (Offered hourly rate based on years of experience) Plus, Generous Shift Differentials
Job Description The Patient Feeding Host/hostess position, under direct supervision of food service and clinical nutrition leadership, performs routine food service preparation related tasks designed to support our production, patient feeding, retail dining programs. Team members holding this position are responsible for ensuring the preparation and delivery of all food products are nutritionally compliant in accordance to each patient's prescribed diet order. PLEASE INCLUDE RESUME! Currently hiring for: Full-time & Part- time positions Rotating Weekends Rotating Holidays Open Availability Preferred Job Responsibilities Communicate patient care areas to identify needs and react accordingly. Evaluate patient diet orders to ensure all dietary requirements are satisfied appropriately Communicates with and collaborates effectively with clinical nutrition team representatives when preparing for, or providing meals, formula and snacks for patient consumption. Appropriately identify regular menus, in CBORD to properly distribute trays to patients Orient patients and patients' families to Food and Nutrition Programs (CBORD/GETWELL NETWORK) to ensure we meet the patients' needs. Delivers patient trays to the clinical area. Escalates customer concerns to a supervisor or manager when appropriate, otherwise handles customer concerns appropriately, in a self-directed fashion. Patient Tray Production Assist with the preparation of patient meal trays Prepares, portions, assembles and labels patient and non-patient food items. Stocks and maintains patient feeding starter station and storage areas Keeps the Cold Cart Storage reach-ins clean and organized Assists with Pantry standard; inventorying, ordering assembly, delivery and stocking. Must also label, date and ,rotate pantry stock on the patient care floors Communicates with Kitchen and diet Tech staff via Voalte or open communication Customer Service Works collaboratively with clinical support team members in order to provide the highest quality service to patients, families and clinical team members. Performs daily opening and closing procedures. Checks out all team members, ensuring that all tasks have been completed for by each team member working a schedule. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Must be able to follow written and verbal directions Must be able to lift up to 25 lbs and frequently lift, push, pull, or carry up to 30 lbs Must be able to walk and stand for extended time periods, up to 6 hours Requires repetitive motion Required working with chemicals, heated equipment and steam This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking & standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Hartford
May 27, 2024
Full time
Job Description The Patient Feeding Host/hostess position, under direct supervision of food service and clinical nutrition leadership, performs routine food service preparation related tasks designed to support our production, patient feeding, retail dining programs. Team members holding this position are responsible for ensuring the preparation and delivery of all food products are nutritionally compliant in accordance to each patient's prescribed diet order. PLEASE INCLUDE RESUME! Currently hiring for: Full-time & Part- time positions Rotating Weekends Rotating Holidays Open Availability Preferred Job Responsibilities Communicate patient care areas to identify needs and react accordingly. Evaluate patient diet orders to ensure all dietary requirements are satisfied appropriately Communicates with and collaborates effectively with clinical nutrition team representatives when preparing for, or providing meals, formula and snacks for patient consumption. Appropriately identify regular menus, in CBORD to properly distribute trays to patients Orient patients and patients' families to Food and Nutrition Programs (CBORD/GETWELL NETWORK) to ensure we meet the patients' needs. Delivers patient trays to the clinical area. Escalates customer concerns to a supervisor or manager when appropriate, otherwise handles customer concerns appropriately, in a self-directed fashion. Patient Tray Production Assist with the preparation of patient meal trays Prepares, portions, assembles and labels patient and non-patient food items. Stocks and maintains patient feeding starter station and storage areas Keeps the Cold Cart Storage reach-ins clean and organized Assists with Pantry standard; inventorying, ordering assembly, delivery and stocking. Must also label, date and ,rotate pantry stock on the patient care floors Communicates with Kitchen and diet Tech staff via Voalte or open communication Customer Service Works collaboratively with clinical support team members in order to provide the highest quality service to patients, families and clinical team members. Performs daily opening and closing procedures. Checks out all team members, ensuring that all tasks have been completed for by each team member working a schedule. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Must be able to follow written and verbal directions Must be able to lift up to 25 lbs and frequently lift, push, pull, or carry up to 30 lbs Must be able to walk and stand for extended time periods, up to 6 hours Requires repetitive motion Required working with chemicals, heated equipment and steam This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking & standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Hartford