Job Description Job Description EXECUTIVE HOST - ASIAN GAMING Requisition Number 4 # of Openings 2 Job Category Players Club & Player Development Job Type Regular Full-Time Overview POSITION SUMMARY: The incumbent in this position is responsible for the implementation, development, and coordination of Player Development programs to attract, acquire and host high-value players to ensure guest satisfaction and repeat visits. The incumbent is also responsible for on and off-property efforts to establish and develop relationships with those who have the means and potential to become high value gaming guests. The position is called upon to interact frequently with high value guests and makes decisions regarding extensions of complimentary services and/or goods. The incumbent will act as a guide to Hosts and approver of various Host player requests. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Maximize customer development (new and existing) of high-end Asian Clientele, including prospecting, promotions, events, and additional guest relationship management activity. Respond to guest requests, concerns, and complaints in a timely and complete manner. Grow customer share and increase gaming revenues from both slot and table guests. Generate incremental business, drive additional trips from loyal guests, utilizing written communication and telemarketing. Use computer database to identify target guests. Proactively develops events with other departments within marketing to develop additional guest relationships. Must maintain accurate knowledge of marketing promotions and maintain a high level of visibility on the casino floor. Display positive and professional attitude and presentation at all times when communicating with guest. Maintain strong relations with VIP Services and outside vendors to ensure that all complimentary interfacing and expenses are accurate and consistent with agreed upon arrangements. Must be flexible schedule including nights, weekends, holidays with the understanding days off will fluctuate. Must be able to work in a smoke-filled environment. Performs all other duties as assigned and adheres to all Illinois Gaming Regulations and Departmental Standard Operating Procedures. Adheres to all Illinois Gaming Regulations. NON-ESSENTIAL JOB FUNCTIONS Attend seminars when needed. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) Bachelors in Business, Marketing or related field or 3-5 years host experience or previous gaming experience dealing with high Asian clientele preferred; or an equivalent combination of education and/or work experience. Prior experience in the Gaming industry required. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.): Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission. Must successfully pass background check. Must successfully pass drug screening. Must be bilingual in English and one Asian language (id. Cantonese, Mandarin, Vietnamese, etc.) Must be twenty-one (21) years of age. Must be able to work holidays and weekends, as well as flexible shifts. Additional Details KNOWLEDGE OF: Understanding and experience in the Chicagoland Asian regional gaming market. Operations, services and activities of a comprehensive marketing and database programs. The Gaming industry, including principles and practices of a capital and operations budget. Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint. Pertinent federal, state, and local laws, codes, and regulations. ABILITY TO: Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals. Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. Communicate clearly and concisely, both orally and in writing. Analyze marketing and promotions data. Be a strategic, analytical, ethical, and effective motivator. Operate various types of office equipment. Establish and maintain effective working relationships with those contacted during work. This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
May 19, 2024
Full time
Job Description Job Description EXECUTIVE HOST - ASIAN GAMING Requisition Number 4 # of Openings 2 Job Category Players Club & Player Development Job Type Regular Full-Time Overview POSITION SUMMARY: The incumbent in this position is responsible for the implementation, development, and coordination of Player Development programs to attract, acquire and host high-value players to ensure guest satisfaction and repeat visits. The incumbent is also responsible for on and off-property efforts to establish and develop relationships with those who have the means and potential to become high value gaming guests. The position is called upon to interact frequently with high value guests and makes decisions regarding extensions of complimentary services and/or goods. The incumbent will act as a guide to Hosts and approver of various Host player requests. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Maximize customer development (new and existing) of high-end Asian Clientele, including prospecting, promotions, events, and additional guest relationship management activity. Respond to guest requests, concerns, and complaints in a timely and complete manner. Grow customer share and increase gaming revenues from both slot and table guests. Generate incremental business, drive additional trips from loyal guests, utilizing written communication and telemarketing. Use computer database to identify target guests. Proactively develops events with other departments within marketing to develop additional guest relationships. Must maintain accurate knowledge of marketing promotions and maintain a high level of visibility on the casino floor. Display positive and professional attitude and presentation at all times when communicating with guest. Maintain strong relations with VIP Services and outside vendors to ensure that all complimentary interfacing and expenses are accurate and consistent with agreed upon arrangements. Must be flexible schedule including nights, weekends, holidays with the understanding days off will fluctuate. Must be able to work in a smoke-filled environment. Performs all other duties as assigned and adheres to all Illinois Gaming Regulations and Departmental Standard Operating Procedures. Adheres to all Illinois Gaming Regulations. NON-ESSENTIAL JOB FUNCTIONS Attend seminars when needed. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) Bachelors in Business, Marketing or related field or 3-5 years host experience or previous gaming experience dealing with high Asian clientele preferred; or an equivalent combination of education and/or work experience. Prior experience in the Gaming industry required. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.): Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission. Must successfully pass background check. Must successfully pass drug screening. Must be bilingual in English and one Asian language (id. Cantonese, Mandarin, Vietnamese, etc.) Must be twenty-one (21) years of age. Must be able to work holidays and weekends, as well as flexible shifts. Additional Details KNOWLEDGE OF: Understanding and experience in the Chicagoland Asian regional gaming market. Operations, services and activities of a comprehensive marketing and database programs. The Gaming industry, including principles and practices of a capital and operations budget. Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint. Pertinent federal, state, and local laws, codes, and regulations. ABILITY TO: Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals. Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. Communicate clearly and concisely, both orally and in writing. Analyze marketing and promotions data. Be a strategic, analytical, ethical, and effective motivator. Operate various types of office equipment. Establish and maintain effective working relationships with those contacted during work. This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Courteously greet and escort guests to tables and assist in seating, ensuring hotel's standards of service. Assist in preparing the restaurant for service and always maintaining the cleanliness of the room. Take, record, and confirm reservations as specified in the department's standards. Assist in monitoring the guests' needs and all phases of the operation. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 19, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Courteously greet and escort guests to tables and assist in seating, ensuring hotel's standards of service. Assist in preparing the restaurant for service and always maintaining the cleanliness of the room. Take, record, and confirm reservations as specified in the department's standards. Assist in monitoring the guests' needs and all phases of the operation. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job Description Overview "It makes me feel good knowing that we make the residents lives better. We laugh with them, cry with them, sing and dance with them we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!" - Sunrise Team Member At Sunrise, our Host / Hostess is responsible for providing resident services during meal periods. Responsibilities Responsibilities: - Greeting and seating residents and guests in a professional, courteous manner - Handling all foods in accordance with sanitary procedures and standards and compliance with all federal, state and local regulatory procedures regarding food service - Performs and assists with pouring/providing beverages and other service and bussing functions as necessary - Monitors seating flow, dining room services and food availability on an ongoing basis to ensure prompt and courteous dining service Qualifications: - Exceptional customer service skills - High School diploma preferred/GED accepted - One (1) year experience in fine dining hospitality and/or full service senior living preferred - Ability to handle multiple priorities - Excellent written and verbal skills - You must have excellent organizational and time management skills and demonstrates good judgment, problem solving and decision making skills Qualifications Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will Make a Difference Every Day We are passionate about our mission to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive Community The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your Potential We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. Apply today to learn why Sunrise Senior Living is a certified Great Place to Work
May 19, 2024
Full time
Job Description Overview "It makes me feel good knowing that we make the residents lives better. We laugh with them, cry with them, sing and dance with them we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!" - Sunrise Team Member At Sunrise, our Host / Hostess is responsible for providing resident services during meal periods. Responsibilities Responsibilities: - Greeting and seating residents and guests in a professional, courteous manner - Handling all foods in accordance with sanitary procedures and standards and compliance with all federal, state and local regulatory procedures regarding food service - Performs and assists with pouring/providing beverages and other service and bussing functions as necessary - Monitors seating flow, dining room services and food availability on an ongoing basis to ensure prompt and courteous dining service Qualifications: - Exceptional customer service skills - High School diploma preferred/GED accepted - One (1) year experience in fine dining hospitality and/or full service senior living preferred - Ability to handle multiple priorities - Excellent written and verbal skills - You must have excellent organizational and time management skills and demonstrates good judgment, problem solving and decision making skills Qualifications Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will Make a Difference Every Day We are passionate about our mission to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive Community The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your Potential We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. Apply today to learn why Sunrise Senior Living is a certified Great Place to Work
Job Description Join as a Host at the Pelican Brewing Company in Pacific City, OR! We are a high energy team of hospitality professionals who like to have fun while delivering exceptional service to guests. Starting hourly wage for a Host is $14.20, as well as a portion of the company's tip share program. In the busy season, the average hourly wage, this includes the base pay and a portion of the tip share, can be up to $20/hr. What you get to do: Our Dining Team will get to work collaboratively to deliver an exceptional dining experience. Be empowered and have fun! Ensure each guest is warmly greeted and follow processes to seat guests. Assist with retail sales. Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals. Leverage your knowledge and passion for our location, menu of great food, and craft beer. Work collaboratively to ensure every guest interaction delivers our brand promise. Put Pelican in the spotlight by staying on top of trends and identifying opportunities to differentiate our services. Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action. Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns. Be a life-long learner; Whether learning a new skill, taking a class, or exploring the area to share your experience, you will have the opportunity to continue to develop and grow. Greet each guest with a friendly hello and smile. Compensation: You will be paid an hourly rate of pay plus tip-share. This compensation program works to ensure you earn a minimum of $15.00 per hour. OLCC license is preferred. Compensation details: 14.2-14.2 Hourly Wage PI512ef3695c20-0069
May 18, 2024
Full time
Job Description Join as a Host at the Pelican Brewing Company in Pacific City, OR! We are a high energy team of hospitality professionals who like to have fun while delivering exceptional service to guests. Starting hourly wage for a Host is $14.20, as well as a portion of the company's tip share program. In the busy season, the average hourly wage, this includes the base pay and a portion of the tip share, can be up to $20/hr. What you get to do: Our Dining Team will get to work collaboratively to deliver an exceptional dining experience. Be empowered and have fun! Ensure each guest is warmly greeted and follow processes to seat guests. Assist with retail sales. Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals. Leverage your knowledge and passion for our location, menu of great food, and craft beer. Work collaboratively to ensure every guest interaction delivers our brand promise. Put Pelican in the spotlight by staying on top of trends and identifying opportunities to differentiate our services. Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action. Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns. Be a life-long learner; Whether learning a new skill, taking a class, or exploring the area to share your experience, you will have the opportunity to continue to develop and grow. Greet each guest with a friendly hello and smile. Compensation: You will be paid an hourly rate of pay plus tip-share. This compensation program works to ensure you earn a minimum of $15.00 per hour. OLCC license is preferred. Compensation details: 14.2-14.2 Hourly Wage PI512ef3695c20-0069
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service. Responsibilities : Responsible for welcoming and interacting with all Guests Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest Suggests additional items as appropriate Receives and processes payment Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience May assemble orders and present to guests according to recipe guidelines Knowledge and understanding of safety and sanitation guidelines including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Responsible for maintaining work area-restocking and cleaning Ensures that food presentation is fresh and up to quality standards Replenishes food and other serving items as necessary Portions back-up items May ensure freezers are maintained at the appropriate temperature May require equipment operation, including working near equipment that generates heat Basic Qualifications : Must be at least 18 years old to be considered for this role Able to effectively work independently or as part of a team Should have cash handling capabilities and be able to count back proper change Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Receptive to special requests Enthusiastic about interacting and helping guests Able to make independent decisions for our guests Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations Must Meet state requirements to obtain Hawaii Liquor Commission Card Preferred Qualifications: Previous restaurant experience; understanding of full service environment, managing reservation waitlist Previous fine dining/table service experience preferred Previous Leadership experience of office management skills Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY Part-Time - Minimum 3 full days of availability including Friday and Saturday and the other 2 days on either Tuesday or Wednesday. Must have full availability during the training period. Full-Time- Full availability Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting The pay rate for this role in Hawaii is $24.65 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 18, 2024
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service. Responsibilities : Responsible for welcoming and interacting with all Guests Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest Suggests additional items as appropriate Receives and processes payment Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience May assemble orders and present to guests according to recipe guidelines Knowledge and understanding of safety and sanitation guidelines including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Responsible for maintaining work area-restocking and cleaning Ensures that food presentation is fresh and up to quality standards Replenishes food and other serving items as necessary Portions back-up items May ensure freezers are maintained at the appropriate temperature May require equipment operation, including working near equipment that generates heat Basic Qualifications : Must be at least 18 years old to be considered for this role Able to effectively work independently or as part of a team Should have cash handling capabilities and be able to count back proper change Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Receptive to special requests Enthusiastic about interacting and helping guests Able to make independent decisions for our guests Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations Must Meet state requirements to obtain Hawaii Liquor Commission Card Preferred Qualifications: Previous restaurant experience; understanding of full service environment, managing reservation waitlist Previous fine dining/table service experience preferred Previous Leadership experience of office management skills Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY Part-Time - Minimum 3 full days of availability including Friday and Saturday and the other 2 days on either Tuesday or Wednesday. Must have full availability during the training period. Full-Time- Full availability Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting The pay rate for this role in Hawaii is $24.65 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service. Responsibilities : Responsible for welcoming and interacting with all Guests Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest Suggests additional items as appropriate Receives and processes payment Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience May assemble orders and present to guests according to recipe guidelines Knowledge and understanding of safety and sanitation guidelines including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Responsible for maintaining work area-restocking and cleaning Ensures that food presentation is fresh and up to quality standards Replenishes food and other serving items as necessary Portions back-up items May ensure freezers are maintained at the appropriate temperature May require equipment operation, including working near equipment that generates heat Basic Qualifications : Must be at least 18 years old to be considered for this role Able to effectively work independently or as part of a team Should have cash handling capabilities and be able to count back proper change Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Receptive to special requests Enthusiastic about interacting and helping guests Able to make independent decisions for our guests Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations Must Meet state requirements to obtain Hawaii Liquor Commission Card Preferred Qualifications: Previous restaurant experience; understanding of full service environment, managing reservation waitlist Previous fine dining/table service experience preferred Previous Leadership experience of office management skills Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY Part-Time - Minimum 3 full days of availability including Friday and Saturday and the other 2 days on either Tuesday or Wednesday. Must have full availability during the training period. Full-Time- Full availability Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting The pay rate for this role in Hawaii is $24.65 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 18, 2024
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service. Responsibilities : Responsible for welcoming and interacting with all Guests Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest Suggests additional items as appropriate Receives and processes payment Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience May assemble orders and present to guests according to recipe guidelines Knowledge and understanding of safety and sanitation guidelines including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Responsible for maintaining work area-restocking and cleaning Ensures that food presentation is fresh and up to quality standards Replenishes food and other serving items as necessary Portions back-up items May ensure freezers are maintained at the appropriate temperature May require equipment operation, including working near equipment that generates heat Basic Qualifications : Must be at least 18 years old to be considered for this role Able to effectively work independently or as part of a team Should have cash handling capabilities and be able to count back proper change Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Receptive to special requests Enthusiastic about interacting and helping guests Able to make independent decisions for our guests Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations Must Meet state requirements to obtain Hawaii Liquor Commission Card Preferred Qualifications: Previous restaurant experience; understanding of full service environment, managing reservation waitlist Previous fine dining/table service experience preferred Previous Leadership experience of office management skills Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY Part-Time - Minimum 3 full days of availability including Friday and Saturday and the other 2 days on either Tuesday or Wednesday. Must have full availability during the training period. Full-Time- Full availability Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting The pay rate for this role in Hawaii is $24.65 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
POSITION OVERVIEW The Host/Hostess will be the first point of contact for our guests, greeting them with a warm smile and providing a positive first impression of our restaurant. Exceptional customer service skills, organizational abilities, and attention to detail will be vital in ensuring our guests have a seamless and enjoyable dining experience from the moment they arrive. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet guests with a friendly and welcoming demeanor as they enter the restaurant, making them feel valued and appreciated Manage the seating chart and ensure guests are seated promptly and efficiently according to reservations, party size, and server availability Maintain an organized waiting list during peak hours and provide estimated wait times to guests with accurate communication Address special seating requests and accommodate guests with specific needs, such as highchairs, booster seats, or wheelchair access Offer menus to seated guests and provide brief explanations of any specials or promotions Assist in managing reservations, answering phone calls, and confirming upcoming bookings Respond to guest inquiries, provide information about the restaurant, and answer questions about the menu or services Assist guests with coat check services, if available, to ensure a pleasant and organized experience Maintain a clean and tidy entrance area, ensuring it is free of clutter and welcoming to guests Communicate effectively with servers, kitchen staff, and management to ensure efficient guest flow and service Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service Previous experience as a host or in a similar guest-facing role preferred Strong communication skills to interact effectively with guests and members in a fast-paced environment Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $19.60 per hour
May 18, 2024
Full time
POSITION OVERVIEW The Host/Hostess will be the first point of contact for our guests, greeting them with a warm smile and providing a positive first impression of our restaurant. Exceptional customer service skills, organizational abilities, and attention to detail will be vital in ensuring our guests have a seamless and enjoyable dining experience from the moment they arrive. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet guests with a friendly and welcoming demeanor as they enter the restaurant, making them feel valued and appreciated Manage the seating chart and ensure guests are seated promptly and efficiently according to reservations, party size, and server availability Maintain an organized waiting list during peak hours and provide estimated wait times to guests with accurate communication Address special seating requests and accommodate guests with specific needs, such as highchairs, booster seats, or wheelchair access Offer menus to seated guests and provide brief explanations of any specials or promotions Assist in managing reservations, answering phone calls, and confirming upcoming bookings Respond to guest inquiries, provide information about the restaurant, and answer questions about the menu or services Assist guests with coat check services, if available, to ensure a pleasant and organized experience Maintain a clean and tidy entrance area, ensuring it is free of clutter and welcoming to guests Communicate effectively with servers, kitchen staff, and management to ensure efficient guest flow and service Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service Previous experience as a host or in a similar guest-facing role preferred Strong communication skills to interact effectively with guests and members in a fast-paced environment Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $19.60 per hour
Join as a Host at the Pelican Brewing Company in Pacific City, OR! We are a high energy team of hospitality professionals who like to have fun while delivering exceptional service to guests. Starting hourly wage for a Host is $14.20, as well as a portion of the company's tip share program. In the busy season, the average hourly wage, this includes the base pay and a portion of the tip share, can be up to $20/hr. What you get to do: Our Dining Team will get to work collaboratively to deliver an exceptional dining experience. Be empowered and have fun! Ensure each guest is warmly greeted and follow processes to seat guests. Assist with retail sales. Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals. Leverage your knowledge and passion for our location, menu of great food, and craft beer. Work collaboratively to ensure every guest interaction delivers our brand promise. Put Pelican in the spotlight by staying on top of trends and identifying opportunities to differentiate our services. Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action. Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns. Be a life-long learner; Whether learning a new skill, taking a class, or exploring the area to share your experience, you will have the opportunity to continue to develop and grow. Greet each guest with a friendly hello and smile. Compensation: You will be paid an hourly rate of pay plus tip-share. This compensation program works to ensure you earn a minimum of $15.00 per hour. OLCC license is preferred. Compensation details: 14.2-14.2 Hourly Wage PI433617e1-
May 17, 2024
Full time
Join as a Host at the Pelican Brewing Company in Pacific City, OR! We are a high energy team of hospitality professionals who like to have fun while delivering exceptional service to guests. Starting hourly wage for a Host is $14.20, as well as a portion of the company's tip share program. In the busy season, the average hourly wage, this includes the base pay and a portion of the tip share, can be up to $20/hr. What you get to do: Our Dining Team will get to work collaboratively to deliver an exceptional dining experience. Be empowered and have fun! Ensure each guest is warmly greeted and follow processes to seat guests. Assist with retail sales. Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals. Leverage your knowledge and passion for our location, menu of great food, and craft beer. Work collaboratively to ensure every guest interaction delivers our brand promise. Put Pelican in the spotlight by staying on top of trends and identifying opportunities to differentiate our services. Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action. Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns. Be a life-long learner; Whether learning a new skill, taking a class, or exploring the area to share your experience, you will have the opportunity to continue to develop and grow. Greet each guest with a friendly hello and smile. Compensation: You will be paid an hourly rate of pay plus tip-share. This compensation program works to ensure you earn a minimum of $15.00 per hour. OLCC license is preferred. Compensation details: 14.2-14.2 Hourly Wage PI433617e1-
Job Description We are Invited. At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong. Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us. Invited. Where You Belong. Job Summary The Host Staff is responsible for creating the first and last impressions of the Club experience for Members and guests by providing the Three Steps of Service as Members/Guests are greeted and seated. Also responsible for maintaining an orderly work area and assisting with other staff positions, such as Member Services Representative duties, as requested. Day-to-Day Maintain Invited service standards as outlined in the F&B Service training program at high standards. Know Members names and greet them promptly in a polite manner to provide a warm welcome, displaying a high-quality level of service. Converse with Members and guests in an outgoing and friendly manner. You will be asked to focus your attention on Members' and guests' needs and remain calm, professional and courteous at all times, even when under pressure. Close out podium at the end of each shift and maintain it in an orderly fashion. Ensure daily assignments and side work is complete in respective areas to meet Club standards). Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible. Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed. About You Previous experience in service industry preferred. Previous experience working a telephone system preferred. Can be trusted to hold all member information strictly confidential. Ability to communicate and follow instructions. A high school diploma preferred. Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify. This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.
May 16, 2024
Full time
Job Description We are Invited. At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong. Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us. Invited. Where You Belong. Job Summary The Host Staff is responsible for creating the first and last impressions of the Club experience for Members and guests by providing the Three Steps of Service as Members/Guests are greeted and seated. Also responsible for maintaining an orderly work area and assisting with other staff positions, such as Member Services Representative duties, as requested. Day-to-Day Maintain Invited service standards as outlined in the F&B Service training program at high standards. Know Members names and greet them promptly in a polite manner to provide a warm welcome, displaying a high-quality level of service. Converse with Members and guests in an outgoing and friendly manner. You will be asked to focus your attention on Members' and guests' needs and remain calm, professional and courteous at all times, even when under pressure. Close out podium at the end of each shift and maintain it in an orderly fashion. Ensure daily assignments and side work is complete in respective areas to meet Club standards). Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible. Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed. About You Previous experience in service industry preferred. Previous experience working a telephone system preferred. Can be trusted to hold all member information strictly confidential. Ability to communicate and follow instructions. A high school diploma preferred. Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify. This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.
Job Description We are Invited. At Invited Clubs , work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong. Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us. Invited. Where You Belong. Job Summary The Host Staff is responsible for creating the first and last impressions of the Club experience for Members and guests by providing the Three Steps of Service as Members/Guests are greeted and seated. Also responsible for maintaining an orderly work area and assisting with other staff positions, such as Member Services Representative duties, as requested. Day-to-Day Maintain Invited service standards as outlined in the F&B Service training program at high standards. Know Members names and greet them promptly in a polite manner to provide a warm welcome, displaying a high-quality level of service. Converse with Members and guests in an outgoing and friendly manner. You will be asked to focus your attention on Members' and guests' needs and remain calm, professional and courteous at all times, even when under pressure. Close out podium at the end of each shift and maintain it in an orderly fashion. Ensure daily assignments and side work is complete in respective areas to meet Club standards). Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible. Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed. About You Previous experience in service industry preferred. Previous experience working a telephone system preferred. Can be trusted to hold all member information strictly confidential. Ability to communicate and follow instructions. A high school diploma preferred. Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify. This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.
May 16, 2024
Full time
Job Description We are Invited. At Invited Clubs , work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong. Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us. Invited. Where You Belong. Job Summary The Host Staff is responsible for creating the first and last impressions of the Club experience for Members and guests by providing the Three Steps of Service as Members/Guests are greeted and seated. Also responsible for maintaining an orderly work area and assisting with other staff positions, such as Member Services Representative duties, as requested. Day-to-Day Maintain Invited service standards as outlined in the F&B Service training program at high standards. Know Members names and greet them promptly in a polite manner to provide a warm welcome, displaying a high-quality level of service. Converse with Members and guests in an outgoing and friendly manner. You will be asked to focus your attention on Members' and guests' needs and remain calm, professional and courteous at all times, even when under pressure. Close out podium at the end of each shift and maintain it in an orderly fashion. Ensure daily assignments and side work is complete in respective areas to meet Club standards). Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible. Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed. About You Previous experience in service industry preferred. Previous experience working a telephone system preferred. Can be trusted to hold all member information strictly confidential. Ability to communicate and follow instructions. A high school diploma preferred. Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify. This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.
RUSTY BUCKET RESTAURANT AND TAVERN is seeking a HOST to join our team! Who are We? We are a fun, fast, friendly neighborhood tavern. What is Your Role? To make "Raving Fans" of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business. Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities. At RUSTY BUCKET RESTAURANT AND TAVERN, we put our associates first and strive to continually offer great benefits and perks listed below: Opportunities for career growth, 80% of all positions promoted from within Dining discounts at any of our 60+ restaurants Health benefits for eligible associates Inclusive, fun, and creative environment Flexible scheduling, paid time off, and closed 7 major holidays! Starting pay $12.00-$16.00/hour based on experience WHAT WE ARE LOOKING FOR: A genuine approach to hospitality Individuals who exemplify leadership, kindness, and positivity "Yes is the Answer!" Mentality Those who value teamwork, family, and community ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts. Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority. Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion. Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly. Knows emergency procedures in the restaurants Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook. RBRT is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.
May 16, 2024
Full time
RUSTY BUCKET RESTAURANT AND TAVERN is seeking a HOST to join our team! Who are We? We are a fun, fast, friendly neighborhood tavern. What is Your Role? To make "Raving Fans" of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business. Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities. At RUSTY BUCKET RESTAURANT AND TAVERN, we put our associates first and strive to continually offer great benefits and perks listed below: Opportunities for career growth, 80% of all positions promoted from within Dining discounts at any of our 60+ restaurants Health benefits for eligible associates Inclusive, fun, and creative environment Flexible scheduling, paid time off, and closed 7 major holidays! Starting pay $12.00-$16.00/hour based on experience WHAT WE ARE LOOKING FOR: A genuine approach to hospitality Individuals who exemplify leadership, kindness, and positivity "Yes is the Answer!" Mentality Those who value teamwork, family, and community ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts. Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority. Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion. Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly. Knows emergency procedures in the restaurants Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook. RBRT is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.
Job Description Join the Pelican Pub dining team! We are a high energy team of hospitality professionals who like to have fun while delivering exceptional service to guests. We are hiring Hosts for our culinary team at our Cannon Beach location. What you get to do: Our Dining Team will get to work collaboratively to deliver an exceptional dining experience. Be empowered and have fun! Ensure each guest is warmly greeted and follow processes to seat guests. Assist with retail sales. Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals. Leverage your knowledge and passion for our location, menu of great food, and craft beer. Work collaboratively to ensure every guest interaction delivers our brand promise. Put Pelican in the spotlight by staying on top of trends and identifying opportunities to differentiate our services. Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action. Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns. Be a life-long learner; Whether learning a new skill, taking a class, or exploring the area to share your experience, you will have the opportunity to continue to develop and grow. Greet each guest with a friendly hello and smile. Compensation: You will be paid an hourly rate of pay plus tip-share. This compensation program works to ensure you earn a minimum of $15.00 per hour. OLCC license is preferred. Compensation details: 14.2-14.2 Hourly Wage PIb7452a2dd5-
May 16, 2024
Full time
Job Description Join the Pelican Pub dining team! We are a high energy team of hospitality professionals who like to have fun while delivering exceptional service to guests. We are hiring Hosts for our culinary team at our Cannon Beach location. What you get to do: Our Dining Team will get to work collaboratively to deliver an exceptional dining experience. Be empowered and have fun! Ensure each guest is warmly greeted and follow processes to seat guests. Assist with retail sales. Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals. Leverage your knowledge and passion for our location, menu of great food, and craft beer. Work collaboratively to ensure every guest interaction delivers our brand promise. Put Pelican in the spotlight by staying on top of trends and identifying opportunities to differentiate our services. Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action. Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns. Be a life-long learner; Whether learning a new skill, taking a class, or exploring the area to share your experience, you will have the opportunity to continue to develop and grow. Greet each guest with a friendly hello and smile. Compensation: You will be paid an hourly rate of pay plus tip-share. This compensation program works to ensure you earn a minimum of $15.00 per hour. OLCC license is preferred. Compensation details: 14.2-14.2 Hourly Wage PIb7452a2dd5-
Sage Hospitality Resources, LLP
Asbury Park, New Jersey
Why us? Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. Responsibilities Meets arriving customers as they enter restaurant with cordial greeting. Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention. Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. Checks the proper set-up of tables and seating prior to opening. Immediately reports in writing any maintenance or housekeeping discrepancies to management. Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure. Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must be able to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves. Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions. Environment Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment. ID: 0 Position Type: Regular Full-Time Property : The Asbury Hotel Outlet: The Asbury Category: Restaurant Operations Address : 210 5th Ave City : Asbury Park State : New Jersey EOE Protected Veterans/Disability
May 15, 2024
Full time
Why us? Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. Responsibilities Meets arriving customers as they enter restaurant with cordial greeting. Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention. Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. Checks the proper set-up of tables and seating prior to opening. Immediately reports in writing any maintenance or housekeeping discrepancies to management. Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure. Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must be able to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves. Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions. Environment Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment. ID: 0 Position Type: Regular Full-Time Property : The Asbury Hotel Outlet: The Asbury Category: Restaurant Operations Address : 210 5th Ave City : Asbury Park State : New Jersey EOE Protected Veterans/Disability
Why us? Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. Responsibilities + Meets arriving customers as they enter restaurant with cordial greeting. + Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. + Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention. + Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. + Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. + Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. + Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. + Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. + Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. + Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. + Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. + Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. + Checks the proper set-up of tables and seating prior to opening. + Immediately reports in writing any maintenance or housekeeping discrepancies to management. + Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure. Knowledge/Skills + Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. + Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time. + Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. + Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes. + Must be able to lift and carry trays and bus tubs weighing up to 10lbs. + Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves. + Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions. Environment Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment. ID: _0_ Position Type: _Regular Full-Time_ Property : _The Asbury Hotel_ Outlet: _The Asbury_ Category: _Restaurant Operations_ _Address_ : _210 5th Ave_ _City_ : _Asbury Park_ _State_ : _New Jersey_ EOE Protected Veterans/Disability
May 15, 2024
Full time
Why us? Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. Responsibilities + Meets arriving customers as they enter restaurant with cordial greeting. + Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. + Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention. + Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. + Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. + Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. + Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. + Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. + Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. + Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. + Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. + Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. + Checks the proper set-up of tables and seating prior to opening. + Immediately reports in writing any maintenance or housekeeping discrepancies to management. + Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure. Knowledge/Skills + Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. + Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time. + Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. + Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes. + Must be able to lift and carry trays and bus tubs weighing up to 10lbs. + Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves. + Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions. Environment Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment. ID: _0_ Position Type: _Regular Full-Time_ Property : _The Asbury Hotel_ Outlet: _The Asbury_ Category: _Restaurant Operations_ _Address_ : _210 5th Ave_ _City_ : _Asbury Park_ _State_ : _New Jersey_ EOE Protected Veterans/Disability
Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. Meets arriving customers as they enter restaurant with cordial greeting. Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention. Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. Checks the proper set-up of tables and seating prior to opening. Immediately reports in writing any maintenance or housekeeping discrepancies to management. Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. Education/Formal Training High School diploma or equivalent Experience Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure. Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must be able to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves. Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions. Environment Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment.
May 15, 2024
Full time
Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. Meets arriving customers as they enter restaurant with cordial greeting. Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention. Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. Checks the proper set-up of tables and seating prior to opening. Immediately reports in writing any maintenance or housekeeping discrepancies to management. Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. Education/Formal Training High School diploma or equivalent Experience Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure. Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must be able to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves. Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions. Environment Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment.
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service. Responsibilities : Responsible for welcoming and interacting with all Guests Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest Suggests additional items as appropriate Receives and processes payment Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience May assemble orders and present to guests according to recipe guidelines Knowledge and understanding of safety and sanitation guidelines including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Responsible for maintaining work area-restocking and cleaning Ensures that food presentation is fresh and up to quality standards Replenishes food and other serving items as necessary Portions back-up items May ensure freezers are maintained at the appropriate temperature May require equipment operation, including working near equipment that generates heat Basic Qualifications : Must be at least 18 years old to be considered for this role Able to effectively work independently or as part of a team Should have cash handling capabilities and be able to count back proper change Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Receptive to special requests Enthusiastic about interacting and helping guests Able to make independent decisions for our guests Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations Must Meet state requirements to obtain Hawaii Liquor Commission Card Preferred Qualifications: Previous restaurant experience; understanding of full service environment, managing reservation waitlist Previous fine dining/table service experience preferred Previous Leadership experience of office management skills Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY This position is Full-Time and must have full availability on any day and any shift. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting The pay rate for this role in Hawaii is $24.65 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 14, 2024
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service. Responsibilities : Responsible for welcoming and interacting with all Guests Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest Suggests additional items as appropriate Receives and processes payment Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience May assemble orders and present to guests according to recipe guidelines Knowledge and understanding of safety and sanitation guidelines including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Responsible for maintaining work area-restocking and cleaning Ensures that food presentation is fresh and up to quality standards Replenishes food and other serving items as necessary Portions back-up items May ensure freezers are maintained at the appropriate temperature May require equipment operation, including working near equipment that generates heat Basic Qualifications : Must be at least 18 years old to be considered for this role Able to effectively work independently or as part of a team Should have cash handling capabilities and be able to count back proper change Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Receptive to special requests Enthusiastic about interacting and helping guests Able to make independent decisions for our guests Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations Must Meet state requirements to obtain Hawaii Liquor Commission Card Preferred Qualifications: Previous restaurant experience; understanding of full service environment, managing reservation waitlist Previous fine dining/table service experience preferred Previous Leadership experience of office management skills Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY This position is Full-Time and must have full availability on any day and any shift. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting The pay rate for this role in Hawaii is $24.65 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service. Responsibilities : Responsible for welcoming and interacting with all Guests Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest Suggests additional items as appropriate Receives and processes payment Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience May assemble orders and present to guests according to recipe guidelines Knowledge and understanding of safety and sanitation guidelines including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Responsible for maintaining work area-restocking and cleaning Ensures that food presentation is fresh and up to quality standards Replenishes food and other serving items as necessary Portions back-up items May ensure freezers are maintained at the appropriate temperature May require equipment operation, including working near equipment that generates heat Basic Qualifications : Must be at least 18 years old to be considered for this role Able to effectively work independently or as part of a team Should have cash handling capabilities and be able to count back proper change Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Receptive to special requests Enthusiastic about interacting and helping guests Able to make independent decisions for our guests Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations Must Meet state requirements to obtain Hawaii Liquor Commission Card Preferred Qualifications: Previous restaurant experience; understanding of full service environment, managing reservation waitlist Previous fine dining/table service experience preferred Previous Leadership experience of office management skills Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY This position is Full-Time and must have full availability on any day and any shift. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting The pay rate for this role in Hawaii is $24.65 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 14, 2024
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service. Responsibilities : Responsible for welcoming and interacting with all Guests Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest Suggests additional items as appropriate Receives and processes payment Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience May assemble orders and present to guests according to recipe guidelines Knowledge and understanding of safety and sanitation guidelines including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Responsible for maintaining work area-restocking and cleaning Ensures that food presentation is fresh and up to quality standards Replenishes food and other serving items as necessary Portions back-up items May ensure freezers are maintained at the appropriate temperature May require equipment operation, including working near equipment that generates heat Basic Qualifications : Must be at least 18 years old to be considered for this role Able to effectively work independently or as part of a team Should have cash handling capabilities and be able to count back proper change Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Receptive to special requests Enthusiastic about interacting and helping guests Able to make independent decisions for our guests Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations Must Meet state requirements to obtain Hawaii Liquor Commission Card Preferred Qualifications: Previous restaurant experience; understanding of full service environment, managing reservation waitlist Previous fine dining/table service experience preferred Previous Leadership experience of office management skills Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY This position is Full-Time and must have full availability on any day and any shift. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting The pay rate for this role in Hawaii is $24.65 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Job Description Overview "It makes me feel good knowing that we make the residents lives better. We laugh with them, cry with them, sing and dance with them we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!" - Sunrise Team Member At Sunrise, our Host / Hostess is responsible for providing resident services during meal periods. Responsibilities Responsibilities: - Greeting and seating residents and guests in a professional, courteous manner - Handling all foods in accordance with sanitary procedures and standards and compliance with all federal, state and local regulatory procedures regarding food service - Performs and assists with pouring/providing beverages and other service and bussing functions as necessary - Monitors seating flow, dining room services and food availability on an ongoing basis to ensure prompt and courteous dining service Qualifications: - Exceptional customer service skills - High School diploma preferred/GED accepted - One (1) year experience in fine dining hospitality and/or full service senior living preferred - Ability to handle multiple priorities - Excellent written and verbal skills - You must have excellent organizational and time management skills and demonstrates good judgment, problem solving and decision making skills Qualifications Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will Make a Difference Every Day We are passionate about our mission to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive Community The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your Potential We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. Apply today to learn why Sunrise Senior Living is a certified Great Place to Work
May 14, 2024
Full time
Job Description Overview "It makes me feel good knowing that we make the residents lives better. We laugh with them, cry with them, sing and dance with them we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!" - Sunrise Team Member At Sunrise, our Host / Hostess is responsible for providing resident services during meal periods. Responsibilities Responsibilities: - Greeting and seating residents and guests in a professional, courteous manner - Handling all foods in accordance with sanitary procedures and standards and compliance with all federal, state and local regulatory procedures regarding food service - Performs and assists with pouring/providing beverages and other service and bussing functions as necessary - Monitors seating flow, dining room services and food availability on an ongoing basis to ensure prompt and courteous dining service Qualifications: - Exceptional customer service skills - High School diploma preferred/GED accepted - One (1) year experience in fine dining hospitality and/or full service senior living preferred - Ability to handle multiple priorities - Excellent written and verbal skills - You must have excellent organizational and time management skills and demonstrates good judgment, problem solving and decision making skills Qualifications Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will Make a Difference Every Day We are passionate about our mission to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive Community The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your Potential We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. Apply today to learn why Sunrise Senior Living is a certified Great Place to Work
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Courteously greet and escort guests to tables and assist in seating, ensuring hotel's standards of service. Assist in preparing the restaurant for service and always maintaining the cleanliness of the room. Take, record, and confirm reservations as specified in the department's standards. Assist in monitoring the guests' needs and all phases of the operation. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 14, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Courteously greet and escort guests to tables and assist in seating, ensuring hotel's standards of service. Assist in preparing the restaurant for service and always maintaining the cleanliness of the room. Take, record, and confirm reservations as specified in the department's standards. Assist in monitoring the guests' needs and all phases of the operation. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Courteously greet and escort guests to tables and assist in seating, ensuring hotel's standards of service. Assist in preparing the restaurant for service and always maintaining the cleanliness of the room. Take, record, and confirm reservations as specified in the department's standards. Assist in monitoring the guests' needs and all phases of the operation. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 08, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Courteously greet and escort guests to tables and assist in seating, ensuring hotel's standards of service. Assist in preparing the restaurant for service and always maintaining the cleanliness of the room. Take, record, and confirm reservations as specified in the department's standards. Assist in monitoring the guests' needs and all phases of the operation. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !