Employee Type: Full time Location: KY Princeton Job Type: Quality Job Posting Title: Quality Supervisor - 2nd Shift About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of production facilities across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work, directly impacting our mission to make high quality, affordable food for our customers, communities and families. We hope you will consider joining the team and being part of our future . What You Gain: Competitive compensation and benefits program Enrollment in our wellness and employee assistance programs Paid holidays, vacation, and other competitive paid time off opportunities An inclusive working environment where you can build meaningful work relationships with a diverse group of people Leaders who are invested in supporting your career growth Opportunities to be recognized for outstanding contributions to your team through our employee recognition programs Job Description: Summary/Objective: The Quality Supervisor position is a quality advocate for the plant, providing leadership for the quality and food safety systems and programs. Key drivers are ensuring compliance to specification on incoming ingredients, in-process conditions and finished products. The position also ensures the ongoing reduction of quality attribute variation utilizing SPC methodology to improve the acceptance of our products by our customers and consumers. The Quality Supervisor is responsible for managing all aspects of the facility's Food Safety and Sanitation programs in accordance with accepted Good Manufacturing Practices as mandated by government agencies and company policy and in accordance with customer-specific requirements. Essential Functions/Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintains the facility's Food Safety Hazard Analysis Critical Control Point (HACCP) Program including all verification and validation activities. Responsible for leading the facility's HACCP/Food Safety team including the responsibility for performing all hazard analysis on any new raw material or equipment introduced to the facility. Establishes and maintains detailed written procedures for the cleaning of all processing equipment in the facility. Performs verification and validation activities on the sanitation program. Manages the facility's environmental microbiological program including the coordination of all sampling, the tracking of results, the implementation of corrective actions, and the ongoing verification and validation of the program. Coordinates key elements of the allergen control program including ingredient labeling, segregation, storage, cleanup process, verification of cleanups, and validation of cleanups, and ongoing verification and validation of the entire allergen control program. Develops Quality and Food Safety training programs, provides training for production and administrative personnel as required, and ensures employee understanding of training through verification of activities. Provides direction and guidance to facility during food safety and quality issues to assure product is appropriately protected and root cause, corrective and preventative actions are identified and implemented. Monitors and provides monthly reporting on key food safety measures (HACCP and Food Safety Prerequisite programs) and leads efforts to drive continuous improvement. Coordinates with Operators and Engineering management to evaluate new equipment and facility layout for sanitary design and works cross-functionally to implement necessary corrective action. Investigates food safety consumer/customer complaints, identifies appropriate corrective action, and provides professionally acceptable written resolution as needed to the platform Q & FS group and customers. Assists the Quality Plant Manager and/or leads as required during regulatory audits, 3rd-party inspections, corporate audits and customer visits. Coordinates the facility's food safety self-inspection program in support of the facility's internal audit program. Provides ongoing coaching and training for facility's internal auditors. Responsible for reviewing all deficiencies, assisting in the development of corrective actions, trending of deficiencies, and tracking and reporting the completion status and verification of correction actions. Acts as liaison for all technical and QA issues between cross-functional departments. May be required to perform other business functions as business necessitates. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to talk, walk, taste and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position is active and requires standing, walking, kneeling, twisting, holding, gripping, reaching, pulling, stooping, extensive bending, kneeling, crouching, crawling, extensive wrist movements, and climbing stairs. Work can be performed in extreme heat and cold environments. Must possess manual dexterity necessary to handle product appropriately. The employee must be able to lift and/or move items weighing 35 pounds. The employee must be able to read, write, and comprehend the English language. The employee must work safely at all times and follow all OSHA (safety) guidelines. Food Quality, Safety and Security: The employee initiates action to prevent the occurrence of nonconformities relating to food safety and the quality of the product, processes, quality or safety system. The employee stops production, if necessary, to correct food safety issues, quality issues, or safety problems. The employee identifies and records any problems relating to food safety, quality of the product, processes, quality system or safety system. The employee controls further processing or delivery of nonconforming product in terms of food safety or quality issues until the deficiency or unsatisfactory condition has been corrected. The employee informs line supervisor, production manager, QA manager, or other management personnel of any food safety or quality issues or of any processes which become noncompliant with specified requirements. Competencies: Technical Capacity. Ethical Conduct. Communication Proficiency. Results Driven. Initiative. Supervisory Responsibility: This position supervises the employees in the Quality Department. This position is responsible for general direction, coordination and evaluation of employees in accordance with policies and laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and discipline employees; addressing complaints and resolving problems. Work Environment: While performing the duties of this job, the employee may be exposed to fumes or airborne particles, heat, cold, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. Position Type/Expected Hours of Work: This is a full -time position. The employee is expected to work the hours necessary to complete the job accurately, thoroughly, and within given deadlines. Travel: No travel is expected for this position. Required Education and Experience: Minimum of a BS degree in Biology, Microbiology, Chemistry, food science, or related field required. Education may be substituted for years of experience. A minimum of three years of quality management or food industry management experience is required. Experience of federal/state food safety regulations is required. Experience working with USDA/FDA preferred. Strong communication skills (oral and written), strong interpersonal skills, and superior organizational skills are required. The ability to take initiative, maintain confidentiality, meet deadlines, and work in a team environment are required. Preferred Education and Experience: Microsoft Office experience is preferred. Lean Manufacturing/TPM experience highly preferred. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. Your TreeHouse Foods Career is Just a Click Away! Click on the "Apply" button or go directly to to let us know you're ready to join our team! TreeHouse Use Only:
Apr 27, 2024
Full time
Employee Type: Full time Location: KY Princeton Job Type: Quality Job Posting Title: Quality Supervisor - 2nd Shift About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of production facilities across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work, directly impacting our mission to make high quality, affordable food for our customers, communities and families. We hope you will consider joining the team and being part of our future . What You Gain: Competitive compensation and benefits program Enrollment in our wellness and employee assistance programs Paid holidays, vacation, and other competitive paid time off opportunities An inclusive working environment where you can build meaningful work relationships with a diverse group of people Leaders who are invested in supporting your career growth Opportunities to be recognized for outstanding contributions to your team through our employee recognition programs Job Description: Summary/Objective: The Quality Supervisor position is a quality advocate for the plant, providing leadership for the quality and food safety systems and programs. Key drivers are ensuring compliance to specification on incoming ingredients, in-process conditions and finished products. The position also ensures the ongoing reduction of quality attribute variation utilizing SPC methodology to improve the acceptance of our products by our customers and consumers. The Quality Supervisor is responsible for managing all aspects of the facility's Food Safety and Sanitation programs in accordance with accepted Good Manufacturing Practices as mandated by government agencies and company policy and in accordance with customer-specific requirements. Essential Functions/Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintains the facility's Food Safety Hazard Analysis Critical Control Point (HACCP) Program including all verification and validation activities. Responsible for leading the facility's HACCP/Food Safety team including the responsibility for performing all hazard analysis on any new raw material or equipment introduced to the facility. Establishes and maintains detailed written procedures for the cleaning of all processing equipment in the facility. Performs verification and validation activities on the sanitation program. Manages the facility's environmental microbiological program including the coordination of all sampling, the tracking of results, the implementation of corrective actions, and the ongoing verification and validation of the program. Coordinates key elements of the allergen control program including ingredient labeling, segregation, storage, cleanup process, verification of cleanups, and validation of cleanups, and ongoing verification and validation of the entire allergen control program. Develops Quality and Food Safety training programs, provides training for production and administrative personnel as required, and ensures employee understanding of training through verification of activities. Provides direction and guidance to facility during food safety and quality issues to assure product is appropriately protected and root cause, corrective and preventative actions are identified and implemented. Monitors and provides monthly reporting on key food safety measures (HACCP and Food Safety Prerequisite programs) and leads efforts to drive continuous improvement. Coordinates with Operators and Engineering management to evaluate new equipment and facility layout for sanitary design and works cross-functionally to implement necessary corrective action. Investigates food safety consumer/customer complaints, identifies appropriate corrective action, and provides professionally acceptable written resolution as needed to the platform Q & FS group and customers. Assists the Quality Plant Manager and/or leads as required during regulatory audits, 3rd-party inspections, corporate audits and customer visits. Coordinates the facility's food safety self-inspection program in support of the facility's internal audit program. Provides ongoing coaching and training for facility's internal auditors. Responsible for reviewing all deficiencies, assisting in the development of corrective actions, trending of deficiencies, and tracking and reporting the completion status and verification of correction actions. Acts as liaison for all technical and QA issues between cross-functional departments. May be required to perform other business functions as business necessitates. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to talk, walk, taste and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position is active and requires standing, walking, kneeling, twisting, holding, gripping, reaching, pulling, stooping, extensive bending, kneeling, crouching, crawling, extensive wrist movements, and climbing stairs. Work can be performed in extreme heat and cold environments. Must possess manual dexterity necessary to handle product appropriately. The employee must be able to lift and/or move items weighing 35 pounds. The employee must be able to read, write, and comprehend the English language. The employee must work safely at all times and follow all OSHA (safety) guidelines. Food Quality, Safety and Security: The employee initiates action to prevent the occurrence of nonconformities relating to food safety and the quality of the product, processes, quality or safety system. The employee stops production, if necessary, to correct food safety issues, quality issues, or safety problems. The employee identifies and records any problems relating to food safety, quality of the product, processes, quality system or safety system. The employee controls further processing or delivery of nonconforming product in terms of food safety or quality issues until the deficiency or unsatisfactory condition has been corrected. The employee informs line supervisor, production manager, QA manager, or other management personnel of any food safety or quality issues or of any processes which become noncompliant with specified requirements. Competencies: Technical Capacity. Ethical Conduct. Communication Proficiency. Results Driven. Initiative. Supervisory Responsibility: This position supervises the employees in the Quality Department. This position is responsible for general direction, coordination and evaluation of employees in accordance with policies and laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and discipline employees; addressing complaints and resolving problems. Work Environment: While performing the duties of this job, the employee may be exposed to fumes or airborne particles, heat, cold, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. Position Type/Expected Hours of Work: This is a full -time position. The employee is expected to work the hours necessary to complete the job accurately, thoroughly, and within given deadlines. Travel: No travel is expected for this position. Required Education and Experience: Minimum of a BS degree in Biology, Microbiology, Chemistry, food science, or related field required. Education may be substituted for years of experience. A minimum of three years of quality management or food industry management experience is required. Experience of federal/state food safety regulations is required. Experience working with USDA/FDA preferred. Strong communication skills (oral and written), strong interpersonal skills, and superior organizational skills are required. The ability to take initiative, maintain confidentiality, meet deadlines, and work in a team environment are required. Preferred Education and Experience: Microsoft Office experience is preferred. Lean Manufacturing/TPM experience highly preferred. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. Your TreeHouse Foods Career is Just a Click Away! Click on the "Apply" button or go directly to to let us know you're ready to join our team! TreeHouse Use Only:
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Prior housekeeping experience in the hospitality industry; supervisory experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 27, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Prior housekeeping experience in the hospitality industry; supervisory experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
JOB PURPOSE: Responsible for all operational aspects of all food and beverage units in their respective area. KEY DUTIES AND RESPONSIBILITIES Communicate with the Food and Beverage Manager on all aspects of the Food and Beverage Department. Assist Food and Beverage Attendants and Unit Leads in all phases of stand operation. Opening areas are to make sure all stands are ready to operate at the proper opening times. Closing areas are to make sure all stands are properly shut down, equipment is turned off and all paper work is completed correctly and turned in to its appropriate place. Be aware of all equipment failures and malfunctions and report to Food and Beverage Manager Responsible for seeing that all team members are in proper uniforms and meet the park grooming codes. Maintain budget boundaries. Help maintain a quality and portion control standard on all food items. Ensure proper PPE is worn at all times. Ensure temperature logs are being filled out every two hours. Work on continuously training and coaching all team members. Must be available to work all shifts whether they are morning, afternoon, or evening hours and be available to work Monday through Sunday. Responsible for monitoring equipment and facilities to ensure proper maintenance. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members Responsible for making sure all team members comply with the company values and are completing our mission. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS Supervisory experience Guest focused Team player Good communication skills Trustworthy Goal oriented Self-starter Knowledge of NYS Labor Laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
Apr 27, 2024
Full time
JOB PURPOSE: Responsible for all operational aspects of all food and beverage units in their respective area. KEY DUTIES AND RESPONSIBILITIES Communicate with the Food and Beverage Manager on all aspects of the Food and Beverage Department. Assist Food and Beverage Attendants and Unit Leads in all phases of stand operation. Opening areas are to make sure all stands are ready to operate at the proper opening times. Closing areas are to make sure all stands are properly shut down, equipment is turned off and all paper work is completed correctly and turned in to its appropriate place. Be aware of all equipment failures and malfunctions and report to Food and Beverage Manager Responsible for seeing that all team members are in proper uniforms and meet the park grooming codes. Maintain budget boundaries. Help maintain a quality and portion control standard on all food items. Ensure proper PPE is worn at all times. Ensure temperature logs are being filled out every two hours. Work on continuously training and coaching all team members. Must be available to work all shifts whether they are morning, afternoon, or evening hours and be available to work Monday through Sunday. Responsible for monitoring equipment and facilities to ensure proper maintenance. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members Responsible for making sure all team members comply with the company values and are completing our mission. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS Supervisory experience Guest focused Team player Good communication skills Trustworthy Goal oriented Self-starter Knowledge of NYS Labor Laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
JOB PURPOSE: Responsible for all operational aspects of all Food and Beverage units in their respective area. KEY DUTIES AND RESPONSIBILITIES Communicate with the Food and Beverage Manager on all aspects of the Food and Beverage Department. Maintain budget boundaries. Comply with NYS labor laws. Keep within Genesee County Health codes. Ensure to keep staff in standard uniform and within Six Flags Darien Lake grooming codes. Work with Scheduling Coordinator on scheduling difficulties. Maintain quality and portion control on all food items. Continuously train all staff. Will set standards and continue to train all seasonal leadership to adhere to these standards. Ensure the best quality food and service is given to guests. Assist in unit inspections along with daily safety auditing on food safety and general safety, to report to food management and the Safety Department. Must be available to work all shifts whether they are morning, afternoon, or evening hours. Must be available to work Monday through Sunday. All other duties assigned or necessary to support the park as a whole and the Food and Beverage Department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any employee that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS Supervisory experience Guest focused Team player Good communication skills Trustworthy Goal oriented Self-starter Knows the labor laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIS FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
Apr 27, 2024
Full time
JOB PURPOSE: Responsible for all operational aspects of all Food and Beverage units in their respective area. KEY DUTIES AND RESPONSIBILITIES Communicate with the Food and Beverage Manager on all aspects of the Food and Beverage Department. Maintain budget boundaries. Comply with NYS labor laws. Keep within Genesee County Health codes. Ensure to keep staff in standard uniform and within Six Flags Darien Lake grooming codes. Work with Scheduling Coordinator on scheduling difficulties. Maintain quality and portion control on all food items. Continuously train all staff. Will set standards and continue to train all seasonal leadership to adhere to these standards. Ensure the best quality food and service is given to guests. Assist in unit inspections along with daily safety auditing on food safety and general safety, to report to food management and the Safety Department. Must be available to work all shifts whether they are morning, afternoon, or evening hours. Must be available to work Monday through Sunday. All other duties assigned or necessary to support the park as a whole and the Food and Beverage Department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any employee that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS Supervisory experience Guest focused Team player Good communication skills Trustworthy Goal oriented Self-starter Knows the labor laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIS FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
Pay: $0 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Apr 26, 2024
Full time
Pay: $0 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Prior housekeeping experience in the hospitality industry; supervisory experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 26, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Prior housekeeping experience in the hospitality industry; supervisory experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Responsibilities: Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment. Requirements: Must be available to work a flexible schedule, including weekends, holidays, and varied shifts. Able to create and design new and unique menu items. Assist the Executive Chef in the establishment of department budgets and the adherence to budget guidelines. Ensure that all food and beverage products are consistently prepared and served according to hotel standards. Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the culinary preventative maintenance programs. Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the kitchen areas, associates, and guests. Qualifications: Proven experience as a line cook or relevant role. Great attention to detail and creativity. High school diploma or equivalent; culinary certification and food safety certification preferred. In depth knowledge of sanitation principles, food preparation and baking techniques and nutrition. Safe food handling certificate preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Physical strength and stamina to spend long hours standing and performing repetitive motions. Please note, this is a hands-on position with supervisory responsibilities. This is not a desk job. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 25, 2024
Full time
Responsibilities: Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment. Requirements: Must be available to work a flexible schedule, including weekends, holidays, and varied shifts. Able to create and design new and unique menu items. Assist the Executive Chef in the establishment of department budgets and the adherence to budget guidelines. Ensure that all food and beverage products are consistently prepared and served according to hotel standards. Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the culinary preventative maintenance programs. Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the kitchen areas, associates, and guests. Qualifications: Proven experience as a line cook or relevant role. Great attention to detail and creativity. High school diploma or equivalent; culinary certification and food safety certification preferred. In depth knowledge of sanitation principles, food preparation and baking techniques and nutrition. Safe food handling certificate preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Physical strength and stamina to spend long hours standing and performing repetitive motions. Please note, this is a hands-on position with supervisory responsibilities. This is not a desk job. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Pay: $0 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Restaurant Supervisor: At Great Wolf, the Restaurant Supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations. Essential Duties & Responsibilities Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concerns Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift Communicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s) Identify all Out of Order equipment and pass along to Manager for repair Support management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc. Assists with the coordination and execution of birthday parties Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent 1+ year previous experience in a food service team lead capacity or leadership role 1+ year utilizing Point-of-Sale (POS) technology Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Prior experience with Micros POS Serve-Safe and/or TIPS certification Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time
Apr 24, 2024
Full time
Pay: $0 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Restaurant Supervisor: At Great Wolf, the Restaurant Supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations. Essential Duties & Responsibilities Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concerns Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift Communicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s) Identify all Out of Order equipment and pass along to Manager for repair Support management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc. Assists with the coordination and execution of birthday parties Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent 1+ year previous experience in a food service team lead capacity or leadership role 1+ year utilizing Point-of-Sale (POS) technology Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Prior experience with Micros POS Serve-Safe and/or TIPS certification Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Prior housekeeping experience in the hospitality industry; supervisory experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 24, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Prior housekeeping experience in the hospitality industry; supervisory experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Prior housekeeping experience in the hospitality industry; supervisory experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 23, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Prior housekeeping experience in the hospitality industry; supervisory experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Prior housekeeping experience in the hospitality industry; supervisory experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Prior housekeeping experience in the hospitality industry; supervisory experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Prior housekeeping experience in the hospitality industry; supervisory experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Prior housekeeping experience in the hospitality industry; supervisory experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Prior housekeeping experience in the hospitality industry; supervisory experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Prior housekeeping experience in the hospitality industry; supervisory experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Prior housekeeping experience in the hospitality industry; supervisory experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Prior housekeeping experience in the hospitality industry; supervisory experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Prior housekeeping experience in the hospitality industry; supervisory experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 10, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Prior housekeeping experience in the hospitality industry; supervisory experience a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Payrate based on experience Job Summary The Prep Cook is responsible for preparing ingredients for use in dishes according to standard recipes to ensure guest satisfaction is consistent with the Company standards. Consistently fostering a spirit of harmony and cohesion between the kitchen staff and service staff. II. Essential Job Functions Job Activities Prepares and measures ingredients for use in dishes. Washes and chops vegetables and other food items. Maintains food quality in accordance with restaurant standards. Receives and stores all products as prescribed. Maintains a clean and safe kitchen. Follows all health and safety regulations. Follows all Food & Beverage regulations. Controls waste. Communicates all problems and ideas for improvement to management. Communicates and works together with coworkers as a team. Fills out all forms as prescribed. Maintains all equipment and utensils. Organizes all areas of the kitchen. Follows proper rotation procedures. Labels and dates all products prepared. Follows management's instructions and suggestions. Knowledgeable about food preparation methods and techniques. Coordinates food service with other departments as necessary. Assists with the purchase and inventory of the food supply. Follows all sanitation guidelines. Attends meetings / training sessions as required by the management team. Arrives at work for a scheduled shifts and is punctual, always following company absence, lateness procedures if unable to do so. Personal Competencies These describe the behavior you will need to demonstrate to carry out your job effectively: Maintains a high customer awareness by approaching your job with the customers always in mind. Is financially aware of costs involved in the operations and are responsible to control costs. Is motivated and committed to your personal development, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance Is adaptable, responding quickly and positively to changing requirements, which may mean getting involved in procedures that are not normally part of your day-to-day responsibilities. Maintains high level of teamwork by showing co-operation and support to colleagues in the pursuit of department and restaurant goals. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues Ensures that the quantity of work is sufficiently productive under the normal business levels. III. Additional Duties Performs other job-related duties as directed. Works as a team player at all times and is prepared to be flexible in order to ensure that operations are always as efficient and profitable as possible. IV. Education, Experience and Skill Requirements High School Diploma Good communication and organizational skills. Ability to handle stressful situations and be able to prevent and/or handle emergency situations. A cheerful, positive attitude when working with a variety of people, and be able to work well under pressure. Responsible, neat and clean in appearance. Strong communication skills with supervisors and team members. Must be able to read, write and speak English.
Apr 27, 2024
Full time
Payrate based on experience Job Summary The Prep Cook is responsible for preparing ingredients for use in dishes according to standard recipes to ensure guest satisfaction is consistent with the Company standards. Consistently fostering a spirit of harmony and cohesion between the kitchen staff and service staff. II. Essential Job Functions Job Activities Prepares and measures ingredients for use in dishes. Washes and chops vegetables and other food items. Maintains food quality in accordance with restaurant standards. Receives and stores all products as prescribed. Maintains a clean and safe kitchen. Follows all health and safety regulations. Follows all Food & Beverage regulations. Controls waste. Communicates all problems and ideas for improvement to management. Communicates and works together with coworkers as a team. Fills out all forms as prescribed. Maintains all equipment and utensils. Organizes all areas of the kitchen. Follows proper rotation procedures. Labels and dates all products prepared. Follows management's instructions and suggestions. Knowledgeable about food preparation methods and techniques. Coordinates food service with other departments as necessary. Assists with the purchase and inventory of the food supply. Follows all sanitation guidelines. Attends meetings / training sessions as required by the management team. Arrives at work for a scheduled shifts and is punctual, always following company absence, lateness procedures if unable to do so. Personal Competencies These describe the behavior you will need to demonstrate to carry out your job effectively: Maintains a high customer awareness by approaching your job with the customers always in mind. Is financially aware of costs involved in the operations and are responsible to control costs. Is motivated and committed to your personal development, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance Is adaptable, responding quickly and positively to changing requirements, which may mean getting involved in procedures that are not normally part of your day-to-day responsibilities. Maintains high level of teamwork by showing co-operation and support to colleagues in the pursuit of department and restaurant goals. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues Ensures that the quantity of work is sufficiently productive under the normal business levels. III. Additional Duties Performs other job-related duties as directed. Works as a team player at all times and is prepared to be flexible in order to ensure that operations are always as efficient and profitable as possible. IV. Education, Experience and Skill Requirements High School Diploma Good communication and organizational skills. Ability to handle stressful situations and be able to prevent and/or handle emergency situations. A cheerful, positive attitude when working with a variety of people, and be able to work well under pressure. Responsible, neat and clean in appearance. Strong communication skills with supervisors and team members. Must be able to read, write and speak English.
Job Description Job Listing: Barbacks At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. 2022 Forbes Best Employer for Diversity 2022 Front Office Sports Best Employers in Sports 2022 Disability Equality Index (DEI) Perfect Score Location: We are seeking Barbacks for the Hard Rock Stadium, located in Miami Gardens, FL. Sodexo Live! Hard Rock Stadium is a global entertainment destination which is the home of the Miami Dolphins, University of Miami football team, Orange Bowl, Super Bowl LIV, Miami Open, Copa America, Concerts, the 100th anniversary of the NFL, International soccer and a host of world-class events including the 2026 FIFA World Cup. It was designed to embrace all that South Florida has to offer, while providing unparalleled live experiences. We are currently looking for barbacks especially for Miami Open and Formula 1 from March 1st until May 3rd. To join our team here at the Hard Rock Stadium, please click on the link below to find the dates and times to our upcoming games. Hard Rock Stadium - Box Office Ticket Sales Principal Function: Sodexo Live! at Hard Rock Stadium is seeking a skilled, motivated, detailed oriented, and reliable Barback. The Barback will play a vital role in supporting the beverage operations by assisting bartenders, maintaining bar supplies, and ensuring a smooth flow of service. The barback provides exceptional customer service, maintains cleanliness, restocks inventory, and assists with bar setup and breakdown for various events at the Hard Rock Stadium. The job description below provides a general overview of the responsibilities and requirements for the position, but additional responsibilities may be assigned based on business needs and client requirements. Essential Responsibilities: Assist bartenders in preparing and serving beverages to guests. Retrieve and restock necessary supplies, such as alcohol, glassware, utensils, ice, and garnishes, to ensure smooth operations. Monitor and receive beverage inventory levels throughout events and promptly communicate with the supervisor when supplies need to be replenished. Ability to replace and perform routine Maintenance requirements on heavy beer kegs. Assist with the setup and breakdown of bar areas before and after events, including organizing and arranging supplies, setting up service stations, and ensuring cleanliness and orderliness. Maintain cleanliness of the bar area, including collecting glassware, wiping of surfaces, and disposing of waste. Secure liquor, beer, wines, coolers, cabinets, and storage areas. Follow all relevant laws, regulations, and company policies related to alcohol service practices and assist in preventing underage drinking or overconsumption. Attends training programs as designated. Maintain general maintenance and cleanliness of beverage areas, beer lockers, refrigeration and storage areas ensuring a presentable and inviting atmosphere for guests Provide excellent customer service by attending to guest requests, answering questions, and resolving customer concerns promptly and professionally. Qualifications/Skills: Required: Minimum 1 year experience as a barback, beverage attendant, or similar role in a fast-paced hospitality or food service environment is preferred. Basic knowledge of bar operations, including beverage preparation, service techniques, and equipment usage. Physical stamina and ability to lift heavy items, such as kegs or cases of beverages. Knowledge of local and state alcohol service regulations and safety standards. Physical Requirements: Must be able to stand and exert fast-paced mobility for the entire shift. Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds. Ability to work in a standing position for long periods of time. While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during setup, breakdown, or inventory days. Must be able to operate in an environment with moderate to high noise levels. Other Requirements: Must comply with any dress code requirements. Must present in a highly professional manner to others and understand that honesty and ethics are essential. Attend and show up for scheduled shifts on time with satisfactory regularity. Initiative in identifying and resolving problems timely and effectively. Excellent customer service skills and a friendly, approachable demeanor. Strong communication and teamwork skills to effectively collaborate with bartenders, supervisors, and other staff members. Flexibility to work a variable schedule, including evenings, weekends, and holidays based on event schedules and business needs. Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment. Hours may be extended or irregular to include nights, weekends and holidays. Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days. Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law. Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apr 26, 2024
Full time
Job Description Job Listing: Barbacks At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. 2022 Forbes Best Employer for Diversity 2022 Front Office Sports Best Employers in Sports 2022 Disability Equality Index (DEI) Perfect Score Location: We are seeking Barbacks for the Hard Rock Stadium, located in Miami Gardens, FL. Sodexo Live! Hard Rock Stadium is a global entertainment destination which is the home of the Miami Dolphins, University of Miami football team, Orange Bowl, Super Bowl LIV, Miami Open, Copa America, Concerts, the 100th anniversary of the NFL, International soccer and a host of world-class events including the 2026 FIFA World Cup. It was designed to embrace all that South Florida has to offer, while providing unparalleled live experiences. We are currently looking for barbacks especially for Miami Open and Formula 1 from March 1st until May 3rd. To join our team here at the Hard Rock Stadium, please click on the link below to find the dates and times to our upcoming games. Hard Rock Stadium - Box Office Ticket Sales Principal Function: Sodexo Live! at Hard Rock Stadium is seeking a skilled, motivated, detailed oriented, and reliable Barback. The Barback will play a vital role in supporting the beverage operations by assisting bartenders, maintaining bar supplies, and ensuring a smooth flow of service. The barback provides exceptional customer service, maintains cleanliness, restocks inventory, and assists with bar setup and breakdown for various events at the Hard Rock Stadium. The job description below provides a general overview of the responsibilities and requirements for the position, but additional responsibilities may be assigned based on business needs and client requirements. Essential Responsibilities: Assist bartenders in preparing and serving beverages to guests. Retrieve and restock necessary supplies, such as alcohol, glassware, utensils, ice, and garnishes, to ensure smooth operations. Monitor and receive beverage inventory levels throughout events and promptly communicate with the supervisor when supplies need to be replenished. Ability to replace and perform routine Maintenance requirements on heavy beer kegs. Assist with the setup and breakdown of bar areas before and after events, including organizing and arranging supplies, setting up service stations, and ensuring cleanliness and orderliness. Maintain cleanliness of the bar area, including collecting glassware, wiping of surfaces, and disposing of waste. Secure liquor, beer, wines, coolers, cabinets, and storage areas. Follow all relevant laws, regulations, and company policies related to alcohol service practices and assist in preventing underage drinking or overconsumption. Attends training programs as designated. Maintain general maintenance and cleanliness of beverage areas, beer lockers, refrigeration and storage areas ensuring a presentable and inviting atmosphere for guests Provide excellent customer service by attending to guest requests, answering questions, and resolving customer concerns promptly and professionally. Qualifications/Skills: Required: Minimum 1 year experience as a barback, beverage attendant, or similar role in a fast-paced hospitality or food service environment is preferred. Basic knowledge of bar operations, including beverage preparation, service techniques, and equipment usage. Physical stamina and ability to lift heavy items, such as kegs or cases of beverages. Knowledge of local and state alcohol service regulations and safety standards. Physical Requirements: Must be able to stand and exert fast-paced mobility for the entire shift. Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds. Ability to work in a standing position for long periods of time. While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during setup, breakdown, or inventory days. Must be able to operate in an environment with moderate to high noise levels. Other Requirements: Must comply with any dress code requirements. Must present in a highly professional manner to others and understand that honesty and ethics are essential. Attend and show up for scheduled shifts on time with satisfactory regularity. Initiative in identifying and resolving problems timely and effectively. Excellent customer service skills and a friendly, approachable demeanor. Strong communication and teamwork skills to effectively collaborate with bartenders, supervisors, and other staff members. Flexibility to work a variable schedule, including evenings, weekends, and holidays based on event schedules and business needs. Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment. Hours may be extended or irregular to include nights, weekends and holidays. Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days. Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law. Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. The target compensation for this role is 20/hr. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our Aurora hotel is located near Dick's Sporting Good Park, Aurora Sports Complex, Gateway Park, and Cherry Creek State Reservoir. We are also located a mile from the Light Rail that puts you only minutes from Downtown Denver. Great location aside, guests will love our hotel's spacious rooms and convenient amenities like the indoor pool, 24hr fitness center, on-site dining, and complimentary shuttle service available by request. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. lexi-hotels Lexi-hotels Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Compensation Min USD $13.86/Hr. Compensation Mid USD $17.32/Hr. Compensation Max USD $20.78/Hr.
Apr 26, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. The target compensation for this role is 20/hr. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our Aurora hotel is located near Dick's Sporting Good Park, Aurora Sports Complex, Gateway Park, and Cherry Creek State Reservoir. We are also located a mile from the Light Rail that puts you only minutes from Downtown Denver. Great location aside, guests will love our hotel's spacious rooms and convenient amenities like the indoor pool, 24hr fitness center, on-site dining, and complimentary shuttle service available by request. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. lexi-hotels Lexi-hotels Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Compensation Min USD $13.86/Hr. Compensation Mid USD $17.32/Hr. Compensation Max USD $20.78/Hr.
Opportunity: Seasonal, Full-Time Banquets Cook at The Woodmark Hotel - $23.15 / Hour For You: Be part of a luxury revolution in the hospitality space. When you become a Team Member at the Woodmark Hotel & Still Spa, you're empowered to share your craft side by side with passionate and talented people inspired to create incredible guest moments every day. If this approach aligns with your passions, join us at a place where your voice and opinion is an integral part of the next generation of hospitality. Benefits and Perks: Easy access to work - centrally located in Kirkland, Washington Free on-property parking. $5.00 credit towards Team Member meal for every day worked on property. Team member appreciation events and recognition celebrations. Carillon Point property discounts and perks. LifeMart discount program through ADP. Medical, Dental, and Vision Insurance. Group Life Insurance (PAID BY THE COMPANY) 401(k) Plan PTO Team member Assistance Program What We Are Looking For: SUMMARY: The Banquet Cook is responsible for cooking, preparing, and garnishing all hot food and cold food for Banquets, Amenities, Room Service, and all Catered events during the Summer Season. The Banquet Cook will assist to maintain the AAA Four Diamond Standards. The Banquet Cook shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Woodmark Hotel & Still Spa Culture as well as promoting our hotel values of Honesty, Enthusiasm, Integrity, Accountability and Passion for Service. ESSENTIAL JOB FUNCTIONS: • Meet with Banquet Chef/ Chef on Duty to review assignments, anticipated business levels, changes and other information pertinent to the job performance. • Complete opening shift duties such as: Turn on specified equipment (i.e., ovens, deep fryers), fill steam table and unlock secured areas (i.e., reach-ins, walk-ins); secure keys. • Ensure all requisitions are processed properly and placed in designated areas • Set up work station with required mis en place, tools, equipment and supplies. • Inspect the cleanliness and working condition of all tools, equipment and supplies. • Check production schedule and pars. Establish priority items for the day. • Inform the Head Cook of any supplies that need to be requisitioned for the day's tasks. • Transport supplies from the Storeroom and stock in designated areas. • Start prep work on items needed for the particular menu of the day. • Prepare both hot and cold items and demonstrate a variety of cooking techniques • Apply advanced knife skills required for service • Organize all of the various prep items needed from different areas to ensure that all items are in place and ready for service. • Continue prep work after the meal period for the next meal service. • Prepare all menu items following recipes and yield guide. • Inform the Chef on Duty of any shortages before the item runs out. • Inform F&B service staff of 86'd items and amount of available menu specials throughout the meal period. • Communicate any assistance needed during busy periods to the Chef on Duty to ensure optimum service to guests. • Inform Chef of any excess items that can be used in daily specials or elsewhere. • Maintain proper storage procedures as specified by Health Department and Hotel requirements. • Minimize waste and maintain controls to attain forecasted food cost. • Disinfect and sanitize cutting boards and worktables. • Transport empty, dirty pots and pans to the pot wash station. • Direct and assist Stewards in order to make clean-up a more efficient process. • Breakdown work station and complete closing duties. • Return all food items to the proper storage areas. • Rotate all returned product. Wrap, cover, label and date all items being put away. • Straighten up and organize all storage areas. • Clean up and wipe down food prep areas, reach-ins/walk-ins, and shelves • Return all unused and clean utensils/equipment to the specified locations. • Ice down hot items from the steam table, so they cool quickly. • Turn off all equipment not needed for the next shift. • Restock items that were depleted during the shift. • Review status of work and follow-up actions required with the Head Cook before leaving. • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. • Resolve guest complaints, ensuring guest satisfaction. • Monitor and maintain cleanliness, sanitation and organization of assigned work areas. • Maintain and strictly abide by State sanitation/Health regulations and Hotel requirements. • Attends appropriate department, hotel and division meetings • Maintains an up to date working knowledge of all hotel amenities as well as any special events • Reports to work on time and according to posted schedule, maintains accurate time records • Maintains a professional appearance. Follows all Woodmark Hotel dress code standards • Remains alert, courteous and helpful to the guests and colleagues at all time • Performs other related duties as assigned EXPERIENCE & EDUCATION: • High school education or equivalent preferred • Culinary degree (AAS or BAS) or equivalent experience preferred • Knife Skills required • Minimum of two (2) years line cook experience in a high-volume, quality culinary operation - preferred JOB REQUIREMENTS: • Must be a United States citizen or possess a valid work permit • Must be able to work in a fast-paced environment • Must have excellent leadership skills • Must be a positive role model for the Culinary team • Must have excellent listening skills • Must possesses excellent communication skills • Must be able to speak, write and understand English • Must be able to accurately follow verbal and written instructions • Must be able to work with and around a diverse group of food, seasonings, etc. • Must have valid WA Food Worker card • Must have complete understanding of the fundamentals of the culinary operation • Must be familiar with all kitchen equipment • Must be professional in appearance and demeanor • Must always ensure a teamwork environment • Ability to work a flexible schedule that may include evenings, weekends and holidays • Must have the ability to deal effectively and interact well with the guests and associates • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner WORKING CONDITIONS : • Must be able to stand on feet and walk throughout the day for long periods of time. • Must be able to work in either hot or cold conditions. • Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently. • Must be able to frequently lift and carry up to 25 lbs. & occasionally lift, carry, push & pull up to 50 lbs; • Must be able to twist and bend frequently and squat, crawl, kneel, push, pull, walk on uneven surfaces occasionally. • While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat). • Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, snow, heat). This job description in no way states or implies that these are the only duties to be performed by this team member. The team member will be required to follow other instructions and perform other work related duties requested by their supervisor. Woodmark Hotel is an Equal Opportunity Employer (EOE) and is committed to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status. Compensation details: 23.15-23.15 Hourly Wage PI873796f0f6ab-7756
Apr 26, 2024
Full time
Opportunity: Seasonal, Full-Time Banquets Cook at The Woodmark Hotel - $23.15 / Hour For You: Be part of a luxury revolution in the hospitality space. When you become a Team Member at the Woodmark Hotel & Still Spa, you're empowered to share your craft side by side with passionate and talented people inspired to create incredible guest moments every day. If this approach aligns with your passions, join us at a place where your voice and opinion is an integral part of the next generation of hospitality. Benefits and Perks: Easy access to work - centrally located in Kirkland, Washington Free on-property parking. $5.00 credit towards Team Member meal for every day worked on property. Team member appreciation events and recognition celebrations. Carillon Point property discounts and perks. LifeMart discount program through ADP. Medical, Dental, and Vision Insurance. Group Life Insurance (PAID BY THE COMPANY) 401(k) Plan PTO Team member Assistance Program What We Are Looking For: SUMMARY: The Banquet Cook is responsible for cooking, preparing, and garnishing all hot food and cold food for Banquets, Amenities, Room Service, and all Catered events during the Summer Season. The Banquet Cook will assist to maintain the AAA Four Diamond Standards. The Banquet Cook shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Woodmark Hotel & Still Spa Culture as well as promoting our hotel values of Honesty, Enthusiasm, Integrity, Accountability and Passion for Service. ESSENTIAL JOB FUNCTIONS: • Meet with Banquet Chef/ Chef on Duty to review assignments, anticipated business levels, changes and other information pertinent to the job performance. • Complete opening shift duties such as: Turn on specified equipment (i.e., ovens, deep fryers), fill steam table and unlock secured areas (i.e., reach-ins, walk-ins); secure keys. • Ensure all requisitions are processed properly and placed in designated areas • Set up work station with required mis en place, tools, equipment and supplies. • Inspect the cleanliness and working condition of all tools, equipment and supplies. • Check production schedule and pars. Establish priority items for the day. • Inform the Head Cook of any supplies that need to be requisitioned for the day's tasks. • Transport supplies from the Storeroom and stock in designated areas. • Start prep work on items needed for the particular menu of the day. • Prepare both hot and cold items and demonstrate a variety of cooking techniques • Apply advanced knife skills required for service • Organize all of the various prep items needed from different areas to ensure that all items are in place and ready for service. • Continue prep work after the meal period for the next meal service. • Prepare all menu items following recipes and yield guide. • Inform the Chef on Duty of any shortages before the item runs out. • Inform F&B service staff of 86'd items and amount of available menu specials throughout the meal period. • Communicate any assistance needed during busy periods to the Chef on Duty to ensure optimum service to guests. • Inform Chef of any excess items that can be used in daily specials or elsewhere. • Maintain proper storage procedures as specified by Health Department and Hotel requirements. • Minimize waste and maintain controls to attain forecasted food cost. • Disinfect and sanitize cutting boards and worktables. • Transport empty, dirty pots and pans to the pot wash station. • Direct and assist Stewards in order to make clean-up a more efficient process. • Breakdown work station and complete closing duties. • Return all food items to the proper storage areas. • Rotate all returned product. Wrap, cover, label and date all items being put away. • Straighten up and organize all storage areas. • Clean up and wipe down food prep areas, reach-ins/walk-ins, and shelves • Return all unused and clean utensils/equipment to the specified locations. • Ice down hot items from the steam table, so they cool quickly. • Turn off all equipment not needed for the next shift. • Restock items that were depleted during the shift. • Review status of work and follow-up actions required with the Head Cook before leaving. • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. • Resolve guest complaints, ensuring guest satisfaction. • Monitor and maintain cleanliness, sanitation and organization of assigned work areas. • Maintain and strictly abide by State sanitation/Health regulations and Hotel requirements. • Attends appropriate department, hotel and division meetings • Maintains an up to date working knowledge of all hotel amenities as well as any special events • Reports to work on time and according to posted schedule, maintains accurate time records • Maintains a professional appearance. Follows all Woodmark Hotel dress code standards • Remains alert, courteous and helpful to the guests and colleagues at all time • Performs other related duties as assigned EXPERIENCE & EDUCATION: • High school education or equivalent preferred • Culinary degree (AAS or BAS) or equivalent experience preferred • Knife Skills required • Minimum of two (2) years line cook experience in a high-volume, quality culinary operation - preferred JOB REQUIREMENTS: • Must be a United States citizen or possess a valid work permit • Must be able to work in a fast-paced environment • Must have excellent leadership skills • Must be a positive role model for the Culinary team • Must have excellent listening skills • Must possesses excellent communication skills • Must be able to speak, write and understand English • Must be able to accurately follow verbal and written instructions • Must be able to work with and around a diverse group of food, seasonings, etc. • Must have valid WA Food Worker card • Must have complete understanding of the fundamentals of the culinary operation • Must be familiar with all kitchen equipment • Must be professional in appearance and demeanor • Must always ensure a teamwork environment • Ability to work a flexible schedule that may include evenings, weekends and holidays • Must have the ability to deal effectively and interact well with the guests and associates • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner WORKING CONDITIONS : • Must be able to stand on feet and walk throughout the day for long periods of time. • Must be able to work in either hot or cold conditions. • Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently. • Must be able to frequently lift and carry up to 25 lbs. & occasionally lift, carry, push & pull up to 50 lbs; • Must be able to twist and bend frequently and squat, crawl, kneel, push, pull, walk on uneven surfaces occasionally. • While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat). • Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, snow, heat). This job description in no way states or implies that these are the only duties to be performed by this team member. The team member will be required to follow other instructions and perform other work related duties requested by their supervisor. Woodmark Hotel is an Equal Opportunity Employer (EOE) and is committed to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status. Compensation details: 23.15-23.15 Hourly Wage PI873796f0f6ab-7756
Position Summary: Penske has an exciting opportunity to work as a Consumer Reservations Specialist. In this role you will work with our consumer customers calling from across the country and who are looking for household truck rentals. You will listen to what the customer wants to accomplish. Through careful questioning it will lead to a clear recommendation. The Reservations Specialist will be empathetic and knowledgeable, always sensing the customer's confidence level resulting in a booked reservation or first call resolution. This is a customer service and sales role, and Penske is committed to providing callers legendary customer service. Successful individuals for this role will have a positive attitude, strong phone skills, and the ability to multi-task by typing notes on a computer while conversing with customers. To learn more visit us at Key Requirements: This position is an onsite role at 2675 Morgantown Road, Reading, Pa 19607. Route 10, Green Hills Must be available 40 hours per week, our operating hours at 7:00am-12:00am Eastern Time, shifts are typically 8 hours per day as Full-time. As part of your regular schedule, you will need to work a Saturday or a Sunday. If you want to work both, great! Training classes are 4 weeks to include facilitator led, e-learning and on the job. Must be able to attend either May 6th, May 28th or June 10th start date. What our Consumer Reservation Specialists say about their job: Penske is a great experience and can open many doors to anyone entering the workforce, Penske is a great company to work for. You need to have the ability to adapt and be versatile with each customer conversation. It's not just about renting trucks it's about creating that relationship. You have to be good at numbers while being quick and efficient. In this role you will multi-task and need to remain composed in stressful situations This is a great company with great incentives for motivation plus monthly commission. You are supported by a manager, multiple supervisors with a very supportive team environment. I am not micromanaged. Your call approach can be your own and still be in line with Penske goals. There is no scripting. Major Responsibilities: Take inbound calls and sell Penske truck rental services to customers. Handle high volume of calls daily, logging customer information, rental quotes, and notes in required systems. Place follow-up calls on qualified leads. Collaborate with Penske field locations, district offices, and management. Resolve or escalate customer service issues. Meet performance metrics for call quality standards and revenue goals. Regularly meet with Supervisor to review results, progress towards goals and key metrics Various duties as assigned to support the efficient operation of the call center. Qualifications: High school diploma or equivalent required, and associate or bachelor's degree preferred. Prior work experience with customer interactions over the phone or in person highly preferred Strong communication skills, verbally over the phone demonstrating enthusiasm, great voice, tone, and empathy. Bilingual Spanish verbal and written communication a plus. Ability to communicate effectively and timely via the different methods of communication (Teams, Email, Nice Platform, etc.) Ability to troubleshoot technical challenges and navigate systems independently. Ability to type, listen and think of an appropriate solution to your customer's needs all while keeping up a lively verbal exchange. Successfully follow a sales strategy to overcome customer objections and maximize revenue. Basic math, logic, geography, and problem-solving skills as well as the ability to follow specific instructions are also required. Self-motivated with the ability to work independently and manage time efficiently to meet or exceed customer needs. Associates will have the opportunity to receive and share regular feedback from their supervisor and will collaborate with their supervisor to integrate this feedback into their work.Regular, predictable, full attendance is an essential function of the job. Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Truck Leasing Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit to learn more. Job Category: Other Corporate Job Family: Customer Experience Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID:
Apr 26, 2024
Position Summary: Penske has an exciting opportunity to work as a Consumer Reservations Specialist. In this role you will work with our consumer customers calling from across the country and who are looking for household truck rentals. You will listen to what the customer wants to accomplish. Through careful questioning it will lead to a clear recommendation. The Reservations Specialist will be empathetic and knowledgeable, always sensing the customer's confidence level resulting in a booked reservation or first call resolution. This is a customer service and sales role, and Penske is committed to providing callers legendary customer service. Successful individuals for this role will have a positive attitude, strong phone skills, and the ability to multi-task by typing notes on a computer while conversing with customers. To learn more visit us at Key Requirements: This position is an onsite role at 2675 Morgantown Road, Reading, Pa 19607. Route 10, Green Hills Must be available 40 hours per week, our operating hours at 7:00am-12:00am Eastern Time, shifts are typically 8 hours per day as Full-time. As part of your regular schedule, you will need to work a Saturday or a Sunday. If you want to work both, great! Training classes are 4 weeks to include facilitator led, e-learning and on the job. Must be able to attend either May 6th, May 28th or June 10th start date. What our Consumer Reservation Specialists say about their job: Penske is a great experience and can open many doors to anyone entering the workforce, Penske is a great company to work for. You need to have the ability to adapt and be versatile with each customer conversation. It's not just about renting trucks it's about creating that relationship. You have to be good at numbers while being quick and efficient. In this role you will multi-task and need to remain composed in stressful situations This is a great company with great incentives for motivation plus monthly commission. You are supported by a manager, multiple supervisors with a very supportive team environment. I am not micromanaged. Your call approach can be your own and still be in line with Penske goals. There is no scripting. Major Responsibilities: Take inbound calls and sell Penske truck rental services to customers. Handle high volume of calls daily, logging customer information, rental quotes, and notes in required systems. Place follow-up calls on qualified leads. Collaborate with Penske field locations, district offices, and management. Resolve or escalate customer service issues. Meet performance metrics for call quality standards and revenue goals. Regularly meet with Supervisor to review results, progress towards goals and key metrics Various duties as assigned to support the efficient operation of the call center. Qualifications: High school diploma or equivalent required, and associate or bachelor's degree preferred. Prior work experience with customer interactions over the phone or in person highly preferred Strong communication skills, verbally over the phone demonstrating enthusiasm, great voice, tone, and empathy. Bilingual Spanish verbal and written communication a plus. Ability to communicate effectively and timely via the different methods of communication (Teams, Email, Nice Platform, etc.) Ability to troubleshoot technical challenges and navigate systems independently. Ability to type, listen and think of an appropriate solution to your customer's needs all while keeping up a lively verbal exchange. Successfully follow a sales strategy to overcome customer objections and maximize revenue. Basic math, logic, geography, and problem-solving skills as well as the ability to follow specific instructions are also required. Self-motivated with the ability to work independently and manage time efficiently to meet or exceed customer needs. Associates will have the opportunity to receive and share regular feedback from their supervisor and will collaborate with their supervisor to integrate this feedback into their work.Regular, predictable, full attendance is an essential function of the job. Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Truck Leasing Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit to learn more. Job Category: Other Corporate Job Family: Customer Experience Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID: