Westlake Hardware, Inc.
Kitty Hawk, North Carolina
Job Title: General Manager, Pool & Spa Department: Store Operations Reports To: District Manager Exemption Status: Exempt (Salaried) Direct Reports: All Spa associates. About Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Service, Passion, Respect, Integrity, Teamwork and Excellence General Summary The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all Westlake policies and procedures. Essential Duties and Responsibilities Customer Service Provide positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Provide a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Westlake's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the "general operations" of the entire store. Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives. Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions. Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Ensure receiving, checking in, stocking of merchandise for the store is being done completely. Responsible for maintenance of back stock levels. Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Provide assistance in the overall general maintenance of Spa department. Ensure forklift operations and receiving is completed in a safe and efficient way. Ensure monthly cycle counts and negative on hand reports are being completed. Provide a clean and orderly sales floor, including end caps and ad goods merchandised. Perform all other duties as assigned. Store Support Operations Responsible for the P & L and other corresponding reports. Assist District Manager with the budget process for sales and expenses. Manage payroll and other controllable expenses. Responsible for the implementation of Store Support programs. Attend trade shows and seminars with company guidance. Hiring and Training of Associates Conduct weekly staff meetings. Ensure effective training and development of all associates. Recruit prospective associates for possible management positions throughout Westlake Ace Hardware. Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all Spa store associates. Actively recruit and promote the advancement of Westlake associates. Leadership Become an integral part of the community in which you live and work through civic organizations and being community minded. Challenge all associates to think of ways to better merchandise product, control expenses and increase sales. Lead by example; be approachable by all associates and customers. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE - Amaze our customers, our associates and our communities by delivering on our helpful promise. PASSION - Showing our love for the work we do, our customers, and our associates. RESPECT - A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. INTEGRITY - An authentic commitment to moral and ethical behavior. TEAMWORK - Together we can achieve extraordinary things. EXCELLENCE- A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Must have previous retail management experience. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Prefer: Pool and Spa background on installation and sales Compensation Details $55K - $60K Equal Opportunity Employer Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
May 17, 2024
Full time
Job Title: General Manager, Pool & Spa Department: Store Operations Reports To: District Manager Exemption Status: Exempt (Salaried) Direct Reports: All Spa associates. About Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Service, Passion, Respect, Integrity, Teamwork and Excellence General Summary The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all Westlake policies and procedures. Essential Duties and Responsibilities Customer Service Provide positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Provide a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Westlake's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the "general operations" of the entire store. Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives. Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions. Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Ensure receiving, checking in, stocking of merchandise for the store is being done completely. Responsible for maintenance of back stock levels. Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Provide assistance in the overall general maintenance of Spa department. Ensure forklift operations and receiving is completed in a safe and efficient way. Ensure monthly cycle counts and negative on hand reports are being completed. Provide a clean and orderly sales floor, including end caps and ad goods merchandised. Perform all other duties as assigned. Store Support Operations Responsible for the P & L and other corresponding reports. Assist District Manager with the budget process for sales and expenses. Manage payroll and other controllable expenses. Responsible for the implementation of Store Support programs. Attend trade shows and seminars with company guidance. Hiring and Training of Associates Conduct weekly staff meetings. Ensure effective training and development of all associates. Recruit prospective associates for possible management positions throughout Westlake Ace Hardware. Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all Spa store associates. Actively recruit and promote the advancement of Westlake associates. Leadership Become an integral part of the community in which you live and work through civic organizations and being community minded. Challenge all associates to think of ways to better merchandise product, control expenses and increase sales. Lead by example; be approachable by all associates and customers. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE - Amaze our customers, our associates and our communities by delivering on our helpful promise. PASSION - Showing our love for the work we do, our customers, and our associates. RESPECT - A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. INTEGRITY - An authentic commitment to moral and ethical behavior. TEAMWORK - Together we can achieve extraordinary things. EXCELLENCE- A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Must have previous retail management experience. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Prefer: Pool and Spa background on installation and sales Compensation Details $55K - $60K Equal Opportunity Employer Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
WHO WE ARE: The Leader in food-industry-related contract sanitation and food safety Over $1 Billion in sales with an excellent history of organic and acquisition growth Over 16,500 team members throughout North America Corporate headquarters in Kieler, Wisconsin with team members working in over 400 customer plants throughout North America OUR VISION: To be the leading food safety solutions company that owns the standard of health and safety for our PSSI family and brand protection for our partners Safety: We are committed to the health and safety of our team members and set the standard of food safety for the protection of our customers' products and brands. Integrity: We speak with candor, act with transparency, follow through on our commitments and abide by our principles and values. Team: We respect and value our team members, embrace diversity, and invest in their development through coaching and training. Customer Focus: We strive to exceed our internal and external customers' expectations through open communication, relationships, and continuous improvement. Achievement: We manage our business to provide opportunities and stability for our team members, and bring value to our customers, owners and the communities we serve. WHO WE ARE: The Leader in food-industry-related contract sanitation and food safety Over $1 Billion in sales with an excellent history of organic and acquisition growth Over 17 thousand team members throughout North America Corporate headquarters in Kieler, Wisconsin with team members working in over 400 customer plants throughout North America OUR VISION: To be the leading food safety solutions company that owns the standard of health and safety for our PSSI family and brand protection for our partners Safety: We are committed to the health and safety of our team members and set the standard of food safety for the protection of our customers' products and brands. Integrity: We speak with candor, act with transparency, follow through on our commitments and abide by our principles and values. Team: We respect and value our team members, embrace diversity, and invest in their development through coaching and training. Customer Focus: We strive to exceed our internal and external customers' expectations through open communication, relationships, and continuous improvement. Achievement: We manage our business to provide opportunities and stability for our team members, and bring value to our customers, owners, and the communities we serve. WHAT YOU WILL DO: Plan, develop, and implement strategy for operational management through consultation with the Site Manager and Technical Services. Oversees site expenditures to ensure budgets are met. Provides analysis of site usages of labor, supplies, and chemicals to ensure P&L standards are met. Works with Technical Services and with the Workers' Compensation Department to determine means and methods to reduce accidents at the workplace. Report on operational issues, opportunities, and improvement plans and achievements. Communicate with Area Manager on a daily basis to report accidents, downtime, damage and other important plant issues and provides plans of actions in response to each. Complete weekly internal safety audits on staff as well as equipment to ensure we are providing our team members a safe work environment. Set, monitor, motivate, and track specific goals for the sanitation crew in regards to working safe, clean and on time. Manage and develop direct reporting staff, including, but not limited to, interviewing, hiring, training, coaching, motivating, evaluating, setting, and adjusting of pay rates and hours of work, handling team member complaints and grievances to minimize turnover, disciplining team members, planning and directing the work of team members, etc. Ensure compliance with all internal company procedures and policies including Technical Services, Human Resources, Accounting, IT, and general customer service. Serve as the main liaison with PSSI's customers and government agencies. Attend sanitation meetings (e.g., production, USDA, audits, etc.) on behalf of PSSI with the customer to ensure customer satisfaction. Communicate customer responsibilities required for sanitation of the facility (e.g., maintenance needs, water pressure/temperature, customer provided supplies, etc.). Submit corrective actions procedures to customer when necessary to remedy issues. Follow-up with customers to ensure that problems are resolved to their satisfaction. Work with Human Resources, Payroll and Technical Services with any government agency (e.g., OSHA, ICE, EEOC, NLRB, DOL, etc.) matters. YOUR MUST HAVES: Ability to read, write, add, and subtract. 2 years of relevant sanitation experience General working knowledge of computers/technology (Microsoft Office programs: Excel, Word, Outlook) WHAT WE PREFER YOU HAVE: High School Diploma or General Education Degree ("GED") 2-year degree from Community College/University OUR ENVIRONMENT: Plant environment with working conditions with extreme temperature fluctuations. There is a requirement to wear Personal Protective Equipment ("PPE"). WHAT WE OFFER: Medical, Dental, & Vision Insurance Basic Life Insurance 401k Retirement Plan Paid Holidays Paid Vacation Employee Assistance Program Training & Development Opportunities Packers Sanitation Services, Inc. (PSSI) is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws.PSSI is committed to complying with the laws protecting qualified individuals with disabilities.PSSI will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual.If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position. ?YOUR NEXT STEPS: APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process.If you feel like you're a good fit for this position, APPLY!If you want to be a part of a large organization that treats you like family, APPLY NOW!
May 15, 2024
Full time
WHO WE ARE: The Leader in food-industry-related contract sanitation and food safety Over $1 Billion in sales with an excellent history of organic and acquisition growth Over 16,500 team members throughout North America Corporate headquarters in Kieler, Wisconsin with team members working in over 400 customer plants throughout North America OUR VISION: To be the leading food safety solutions company that owns the standard of health and safety for our PSSI family and brand protection for our partners Safety: We are committed to the health and safety of our team members and set the standard of food safety for the protection of our customers' products and brands. Integrity: We speak with candor, act with transparency, follow through on our commitments and abide by our principles and values. Team: We respect and value our team members, embrace diversity, and invest in their development through coaching and training. Customer Focus: We strive to exceed our internal and external customers' expectations through open communication, relationships, and continuous improvement. Achievement: We manage our business to provide opportunities and stability for our team members, and bring value to our customers, owners and the communities we serve. WHO WE ARE: The Leader in food-industry-related contract sanitation and food safety Over $1 Billion in sales with an excellent history of organic and acquisition growth Over 17 thousand team members throughout North America Corporate headquarters in Kieler, Wisconsin with team members working in over 400 customer plants throughout North America OUR VISION: To be the leading food safety solutions company that owns the standard of health and safety for our PSSI family and brand protection for our partners Safety: We are committed to the health and safety of our team members and set the standard of food safety for the protection of our customers' products and brands. Integrity: We speak with candor, act with transparency, follow through on our commitments and abide by our principles and values. Team: We respect and value our team members, embrace diversity, and invest in their development through coaching and training. Customer Focus: We strive to exceed our internal and external customers' expectations through open communication, relationships, and continuous improvement. Achievement: We manage our business to provide opportunities and stability for our team members, and bring value to our customers, owners, and the communities we serve. WHAT YOU WILL DO: Plan, develop, and implement strategy for operational management through consultation with the Site Manager and Technical Services. Oversees site expenditures to ensure budgets are met. Provides analysis of site usages of labor, supplies, and chemicals to ensure P&L standards are met. Works with Technical Services and with the Workers' Compensation Department to determine means and methods to reduce accidents at the workplace. Report on operational issues, opportunities, and improvement plans and achievements. Communicate with Area Manager on a daily basis to report accidents, downtime, damage and other important plant issues and provides plans of actions in response to each. Complete weekly internal safety audits on staff as well as equipment to ensure we are providing our team members a safe work environment. Set, monitor, motivate, and track specific goals for the sanitation crew in regards to working safe, clean and on time. Manage and develop direct reporting staff, including, but not limited to, interviewing, hiring, training, coaching, motivating, evaluating, setting, and adjusting of pay rates and hours of work, handling team member complaints and grievances to minimize turnover, disciplining team members, planning and directing the work of team members, etc. Ensure compliance with all internal company procedures and policies including Technical Services, Human Resources, Accounting, IT, and general customer service. Serve as the main liaison with PSSI's customers and government agencies. Attend sanitation meetings (e.g., production, USDA, audits, etc.) on behalf of PSSI with the customer to ensure customer satisfaction. Communicate customer responsibilities required for sanitation of the facility (e.g., maintenance needs, water pressure/temperature, customer provided supplies, etc.). Submit corrective actions procedures to customer when necessary to remedy issues. Follow-up with customers to ensure that problems are resolved to their satisfaction. Work with Human Resources, Payroll and Technical Services with any government agency (e.g., OSHA, ICE, EEOC, NLRB, DOL, etc.) matters. YOUR MUST HAVES: Ability to read, write, add, and subtract. 2 years of relevant sanitation experience General working knowledge of computers/technology (Microsoft Office programs: Excel, Word, Outlook) WHAT WE PREFER YOU HAVE: High School Diploma or General Education Degree ("GED") 2-year degree from Community College/University OUR ENVIRONMENT: Plant environment with working conditions with extreme temperature fluctuations. There is a requirement to wear Personal Protective Equipment ("PPE"). WHAT WE OFFER: Medical, Dental, & Vision Insurance Basic Life Insurance 401k Retirement Plan Paid Holidays Paid Vacation Employee Assistance Program Training & Development Opportunities Packers Sanitation Services, Inc. (PSSI) is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws.PSSI is committed to complying with the laws protecting qualified individuals with disabilities.PSSI will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual.If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position. ?YOUR NEXT STEPS: APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process.If you feel like you're a good fit for this position, APPLY!If you want to be a part of a large organization that treats you like family, APPLY NOW!
Selective Restaurant Recruiters
Mooresville, North Carolina
AWARD WINNING CASUAL SPORTS BAR GROWTH CONCEPT! QUALITY OF LIFE! - A PEOPLE FIRST CULTURE FIRST DAY INTERVIEW NOW HIRING: All levels GM/MP Executive Chef Sous Chef Foh Manager Bar Manager Totally scratch kitchen. Excellent salary and bonus plan. Great benefits and 401k! Requirements: A Positive,High Energy Outgoing, Professional "Can Do" Attitude. Self-Motivation, Pride in Accomplishment. Strong Coaching, Mentoring, and Employee Development Skills. Good Business Sense Geared toward Meeting or Exceeding Goals. Two plus Years Salaried Restaurant Management And Culinary Experience. Benefits: Competitive salary Opportunity for advancement Monthly Bonus 401(k) retirement plan Health and Dental Insurance Programs Paid holidays and vacation The company we represent requires a "minimum of two years Restaurant Manager, Kitchen Management Experience required" to qualify and offers great benefits and growth opportunities. "Selective Restaurant Recruiters" represents some of the hottest concepts with outstanding growth opportunities. No fees for you and confidentiality is assured! We have the following positions available in your area and Nationwide! DM/RM/RVP: Up to 175k +Bonus+Car+ 401k GM/MP: Up to 100k + 2 Bonus programs + 401k Chef/KM: Up to 90k + bonus + 401k Sous Chef: Up to 65k + bonus + 401k Foh Manager: Up to 65k + bonus + 401k Bar Manager: Up to 50k + bonus AGM'S:Up to 75k + bonus k
May 14, 2024
AWARD WINNING CASUAL SPORTS BAR GROWTH CONCEPT! QUALITY OF LIFE! - A PEOPLE FIRST CULTURE FIRST DAY INTERVIEW NOW HIRING: All levels GM/MP Executive Chef Sous Chef Foh Manager Bar Manager Totally scratch kitchen. Excellent salary and bonus plan. Great benefits and 401k! Requirements: A Positive,High Energy Outgoing, Professional "Can Do" Attitude. Self-Motivation, Pride in Accomplishment. Strong Coaching, Mentoring, and Employee Development Skills. Good Business Sense Geared toward Meeting or Exceeding Goals. Two plus Years Salaried Restaurant Management And Culinary Experience. Benefits: Competitive salary Opportunity for advancement Monthly Bonus 401(k) retirement plan Health and Dental Insurance Programs Paid holidays and vacation The company we represent requires a "minimum of two years Restaurant Manager, Kitchen Management Experience required" to qualify and offers great benefits and growth opportunities. "Selective Restaurant Recruiters" represents some of the hottest concepts with outstanding growth opportunities. No fees for you and confidentiality is assured! We have the following positions available in your area and Nationwide! DM/RM/RVP: Up to 175k +Bonus+Car+ 401k GM/MP: Up to 100k + 2 Bonus programs + 401k Chef/KM: Up to 90k + bonus + 401k Sous Chef: Up to 65k + bonus + 401k Foh Manager: Up to 65k + bonus + 401k Bar Manager: Up to 50k + bonus AGM'S:Up to 75k + bonus k
Westlake Hardware, Inc.
Kitty Hawk, North Carolina
Job Title: General Manager, Pool & Spa Department: Store Operations Reports To: District Manager Exemption Status: Exempt (Salaried) Direct Reports: All Spa associates. About Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Service, Passion, Respect, Integrity, Teamwork and Excellence General Summary The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all Westlake policies and procedures. Essential Duties and Responsibilities Customer Service Provide positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Provide a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Westlake's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the "general operations" of the entire store. Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives. Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions. Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Ensure receiving, checking in, stocking of merchandise for the store is being done completely. Responsible for maintenance of back stock levels. Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Provide assistance in the overall general maintenance of Spa department. Ensure forklift operations and receiving is completed in a safe and efficient way. Ensure monthly cycle counts and negative on hand reports are being completed. Provide a clean and orderly sales floor, including end caps and ad goods merchandised. Perform all other duties as assigned. Store Support Operations Responsible for the P & L and other corresponding reports. Assist District Manager with the budget process for sales and expenses. Manage payroll and other controllable expenses. Responsible for the implementation of Store Support programs. Attend trade shows and seminars with company guidance. Hiring and Training of Associates Conduct weekly staff meetings. Ensure effective training and development of all associates. Recruit prospective associates for possible management positions throughout Westlake Ace Hardware. Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all Spa store associates. Actively recruit and promote the advancement of Westlake associates. Leadership Become an integral part of the community in which you live and work through civic organizations and being community minded. Challenge all associates to think of ways to better merchandise product, control expenses and increase sales. Lead by example; be approachable by all associates and customers. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE - Amaze our customers, our associates and our communities by delivering on our helpful promise. PASSION - Showing our love for the work we do, our customers, and our associates. RESPECT - A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. INTEGRITY - An authentic commitment to moral and ethical behavior. TEAMWORK - Together we can achieve extraordinary things. EXCELLENCE- A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Must have previous retail management experience. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Prefer: Pool and Spa background on installation and sales Compensation Details $55K - $60K Equal Opportunity Employer Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
May 13, 2024
Full time
Job Title: General Manager, Pool & Spa Department: Store Operations Reports To: District Manager Exemption Status: Exempt (Salaried) Direct Reports: All Spa associates. About Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Service, Passion, Respect, Integrity, Teamwork and Excellence General Summary The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all Westlake policies and procedures. Essential Duties and Responsibilities Customer Service Provide positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Provide a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Westlake's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the "general operations" of the entire store. Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives. Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions. Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Ensure receiving, checking in, stocking of merchandise for the store is being done completely. Responsible for maintenance of back stock levels. Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Provide assistance in the overall general maintenance of Spa department. Ensure forklift operations and receiving is completed in a safe and efficient way. Ensure monthly cycle counts and negative on hand reports are being completed. Provide a clean and orderly sales floor, including end caps and ad goods merchandised. Perform all other duties as assigned. Store Support Operations Responsible for the P & L and other corresponding reports. Assist District Manager with the budget process for sales and expenses. Manage payroll and other controllable expenses. Responsible for the implementation of Store Support programs. Attend trade shows and seminars with company guidance. Hiring and Training of Associates Conduct weekly staff meetings. Ensure effective training and development of all associates. Recruit prospective associates for possible management positions throughout Westlake Ace Hardware. Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all Spa store associates. Actively recruit and promote the advancement of Westlake associates. Leadership Become an integral part of the community in which you live and work through civic organizations and being community minded. Challenge all associates to think of ways to better merchandise product, control expenses and increase sales. Lead by example; be approachable by all associates and customers. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE - Amaze our customers, our associates and our communities by delivering on our helpful promise. PASSION - Showing our love for the work we do, our customers, and our associates. RESPECT - A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. INTEGRITY - An authentic commitment to moral and ethical behavior. TEAMWORK - Together we can achieve extraordinary things. EXCELLENCE- A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Must have previous retail management experience. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Prefer: Pool and Spa background on installation and sales Compensation Details $55K - $60K Equal Opportunity Employer Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
WHO WE ARE: The Leader in food-industry-related contract sanitation and food safety Over $1 Billion in sales with an excellent history of organic and acquisition growth Over 16,500 team members throughout North America Corporate headquarters in Kieler, Wisconsin with team members working in over 400 customer plants throughout North America OUR VISION: To be the leading food safety solutions company that owns the standard of health and safety for our PSSI family and brand protection for our partners Safety: We are committed to the health and safety of our team members and set the standard of food safety for the protection of our customers' products and brands. Integrity: We speak with candor, act with transparency, follow through on our commitments and abide by our principles and values. Team: We respect and value our team members, embrace diversity, and invest in their development through coaching and training. Customer Focus: We strive to exceed our internal and external customers' expectations through open communication, relationships, and continuous improvement. Achievement: We manage our business to provide opportunities and stability for our team members, and bring value to our customers, owners and the communities we serve. WHO WE ARE: The Leader in food-industry-related contract sanitation and food safety Over $1 Billion in sales with an excellent history of organic and acquisition growth Over 17 thousand team members throughout North America Corporate headquarters in Kieler, Wisconsin with team members working in over 400 customer plants throughout North America OUR VISION: To be the leading food safety solutions company that owns the standard of health and safety for our PSSI family and brand protection for our partners Safety: We are committed to the health and safety of our team members and set the standard of food safety for the protection of our customers' products and brands. Integrity: We speak with candor, act with transparency, follow through on our commitments and abide by our principles and values. Team: We respect and value our team members, embrace diversity, and invest in their development through coaching and training. Customer Focus: We strive to exceed our internal and external customers' expectations through open communication, relationships, and continuous improvement. Achievement: We manage our business to provide opportunities and stability for our team members, and bring value to our customers, owners, and the communities we serve. WHAT YOU WILL DO: Plan, develop, and implement strategy for operational management through consultation with the Site Manager and Technical Services. Oversees site expenditures to ensure budgets are met. Provides analysis of site usages of labor, supplies, and chemicals to ensure P&L standards are met. Works with Technical Services and with the Workers' Compensation Department to determine means and methods to reduce accidents at the workplace. Report on operational issues, opportunities, and improvement plans and achievements. Communicate with Area Manager on a daily basis to report accidents, downtime, damage and other important plant issues and provides plans of actions in response to each. Complete weekly internal safety audits on staff as well as equipment to ensure we are providing our team members a safe work environment. Set, monitor, motivate, and track specific goals for the sanitation crew in regards to working safe, clean and on time. Manage and develop direct reporting staff, including, but not limited to, interviewing, hiring, training, coaching, motivating, evaluating, setting, and adjusting of pay rates and hours of work, handling team member complaints and grievances to minimize turnover, disciplining team members, planning and directing the work of team members, etc. Ensure compliance with all internal company procedures and policies including Technical Services, Human Resources, Accounting, IT, and general customer service. Serve as the main liaison with PSSI's customers and government agencies. Attend sanitation meetings (e.g., production, USDA, audits, etc.) on behalf of PSSI with the customer to ensure customer satisfaction. Communicate customer responsibilities required for sanitation of the facility (e.g., maintenance needs, water pressure/temperature, customer provided supplies, etc.). Submit corrective actions procedures to customer when necessary to remedy issues. Follow-up with customers to ensure that problems are resolved to their satisfaction. Work with Human Resources, Payroll and Technical Services with any government agency (e.g., OSHA, ICE, EEOC, NLRB, DOL, etc.) matters. YOUR MUST HAVES: Ability to read, write, add, and subtract. 2 years of relevant sanitation experience General working knowledge of computers/technology (Microsoft Office programs: Excel, Word, Outlook) WHAT WE PREFER YOU HAVE: High School Diploma or General Education Degree ("GED") 2-year degree from Community College/University OUR ENVIRONMENT: Plant environment with working conditions with extreme temperature fluctuations. There is a requirement to wear Personal Protective Equipment ("PPE"). WHAT WE OFFER: Medical, Dental, & Vision Insurance Basic Life Insurance 401k Retirement Plan Paid Holidays Paid Vacation Employee Assistance Program Training & Development Opportunities Packers Sanitation Services, Inc. (PSSI) is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws.PSSI is committed to complying with the laws protecting qualified individuals with disabilities.PSSI will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual.If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position. ?YOUR NEXT STEPS: APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process.If you feel like you're a good fit for this position, APPLY!If you want to be a part of a large organization that treats you like family, APPLY NOW!
May 01, 2024
Full time
WHO WE ARE: The Leader in food-industry-related contract sanitation and food safety Over $1 Billion in sales with an excellent history of organic and acquisition growth Over 16,500 team members throughout North America Corporate headquarters in Kieler, Wisconsin with team members working in over 400 customer plants throughout North America OUR VISION: To be the leading food safety solutions company that owns the standard of health and safety for our PSSI family and brand protection for our partners Safety: We are committed to the health and safety of our team members and set the standard of food safety for the protection of our customers' products and brands. Integrity: We speak with candor, act with transparency, follow through on our commitments and abide by our principles and values. Team: We respect and value our team members, embrace diversity, and invest in their development through coaching and training. Customer Focus: We strive to exceed our internal and external customers' expectations through open communication, relationships, and continuous improvement. Achievement: We manage our business to provide opportunities and stability for our team members, and bring value to our customers, owners and the communities we serve. WHO WE ARE: The Leader in food-industry-related contract sanitation and food safety Over $1 Billion in sales with an excellent history of organic and acquisition growth Over 17 thousand team members throughout North America Corporate headquarters in Kieler, Wisconsin with team members working in over 400 customer plants throughout North America OUR VISION: To be the leading food safety solutions company that owns the standard of health and safety for our PSSI family and brand protection for our partners Safety: We are committed to the health and safety of our team members and set the standard of food safety for the protection of our customers' products and brands. Integrity: We speak with candor, act with transparency, follow through on our commitments and abide by our principles and values. Team: We respect and value our team members, embrace diversity, and invest in their development through coaching and training. Customer Focus: We strive to exceed our internal and external customers' expectations through open communication, relationships, and continuous improvement. Achievement: We manage our business to provide opportunities and stability for our team members, and bring value to our customers, owners, and the communities we serve. WHAT YOU WILL DO: Plan, develop, and implement strategy for operational management through consultation with the Site Manager and Technical Services. Oversees site expenditures to ensure budgets are met. Provides analysis of site usages of labor, supplies, and chemicals to ensure P&L standards are met. Works with Technical Services and with the Workers' Compensation Department to determine means and methods to reduce accidents at the workplace. Report on operational issues, opportunities, and improvement plans and achievements. Communicate with Area Manager on a daily basis to report accidents, downtime, damage and other important plant issues and provides plans of actions in response to each. Complete weekly internal safety audits on staff as well as equipment to ensure we are providing our team members a safe work environment. Set, monitor, motivate, and track specific goals for the sanitation crew in regards to working safe, clean and on time. Manage and develop direct reporting staff, including, but not limited to, interviewing, hiring, training, coaching, motivating, evaluating, setting, and adjusting of pay rates and hours of work, handling team member complaints and grievances to minimize turnover, disciplining team members, planning and directing the work of team members, etc. Ensure compliance with all internal company procedures and policies including Technical Services, Human Resources, Accounting, IT, and general customer service. Serve as the main liaison with PSSI's customers and government agencies. Attend sanitation meetings (e.g., production, USDA, audits, etc.) on behalf of PSSI with the customer to ensure customer satisfaction. Communicate customer responsibilities required for sanitation of the facility (e.g., maintenance needs, water pressure/temperature, customer provided supplies, etc.). Submit corrective actions procedures to customer when necessary to remedy issues. Follow-up with customers to ensure that problems are resolved to their satisfaction. Work with Human Resources, Payroll and Technical Services with any government agency (e.g., OSHA, ICE, EEOC, NLRB, DOL, etc.) matters. YOUR MUST HAVES: Ability to read, write, add, and subtract. 2 years of relevant sanitation experience General working knowledge of computers/technology (Microsoft Office programs: Excel, Word, Outlook) WHAT WE PREFER YOU HAVE: High School Diploma or General Education Degree ("GED") 2-year degree from Community College/University OUR ENVIRONMENT: Plant environment with working conditions with extreme temperature fluctuations. There is a requirement to wear Personal Protective Equipment ("PPE"). WHAT WE OFFER: Medical, Dental, & Vision Insurance Basic Life Insurance 401k Retirement Plan Paid Holidays Paid Vacation Employee Assistance Program Training & Development Opportunities Packers Sanitation Services, Inc. (PSSI) is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws.PSSI is committed to complying with the laws protecting qualified individuals with disabilities.PSSI will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual.If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position. ?YOUR NEXT STEPS: APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process.If you feel like you're a good fit for this position, APPLY!If you want to be a part of a large organization that treats you like family, APPLY NOW!
Job Description Job Description MANAGER - BEVERAGE & LIVE CONCESSIONS Requisition Number 4 # of Openings 1 Job Category Food & Beverage - Salaried Job Type Regular Full-Time Age Requirement 21+ Overview POSITION SUMMARY: Under the direction of the VP Food & Beverage, the incumbent plans and directs the overall Beverage operation, including the efficient and effective operation of the Hard Rock Live Concessions to ensure a positive guest experience.
May 19, 2024
Full time
Job Description Job Description MANAGER - BEVERAGE & LIVE CONCESSIONS Requisition Number 4 # of Openings 1 Job Category Food & Beverage - Salaried Job Type Regular Full-Time Age Requirement 21+ Overview POSITION SUMMARY: Under the direction of the VP Food & Beverage, the incumbent plans and directs the overall Beverage operation, including the efficient and effective operation of the Hard Rock Live Concessions to ensure a positive guest experience.
Job Description Job Description MANAGER - OPERATIONS Job ID 0 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 19, 2024
Full time
Job Description Job Description MANAGER - OPERATIONS Job ID 0 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Job Description Job Description MANAGER - OPERATIONS Job ID 7 Category Food & Beverage - Salaried Job Type Regular Full-Time Min USD $25.48/Hr. Max USD $33.65/Hr. Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 19, 2024
Full time
Job Description Job Description MANAGER - OPERATIONS Job ID 7 Category Food & Beverage - Salaried Job Type Regular Full-Time Min USD $25.48/Hr. Max USD $33.65/Hr. Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Job Description Job Description MANAGER - OPERATIONS Job ID 5 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 19, 2024
Full time
Job Description Job Description MANAGER - OPERATIONS Job ID 5 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
For this position, pay will be variable by location - See additional job details and benefits below Job OverviewResponsible for leading department-level restaurant operations; demonstrates leadership that is grounded in the principles and promises of the Bahama Breeze Way and enables his/her team to keep our promise to guests by consistently providing a Caribbean escape. Successful performance is measured by consistent delivery of balanced results through our systems, methods, and procedures from the perspective of all our stakeholders. This ultimately leads to sustained growth in sales and profits achieved through personal, people, business, and results leadership.Reports to: General ManagerWe keep it fun and you belong here We bring the good times and island vibes to life, including these benefits:Competitive salary with weekly pay, and quarterly bonus eligibilityCommitment to Quality of Life with no more than 50 hours a week, with 2 days offPaid time off - up to 3 weeks off a year within the 1st YearImmediate eligibility for medical, dental, and vision insuranceAfter one year of service: - Company 401(k) with a match up to 120% on the first 6% of earnings - Company-paid Retirement Plus Benefit of 1.5% of eligible salary to your 401(k) account - Darden Employee Stock Purchase program at 15% discountGrow Your Career with Bahama BreezeWe are a brand of 40+ restaurants nationwide with growth goal across the nation99% of our General Managers and Directors of Operations have been promoted from within and more than 54% of our Restaurant Managers have been promoted from Team Member positionsBahama Breeze is proud to be a part of the Darden Family of Restaurants - The World's largest casual dining companyWhat We Look For:Current, salaried management experience in a high-volume, full-service restaurant is preferredStrong passion for culinary excellence and guest serviceProven ability to lead and develop teamsKnowledge of systems, methods and processes that contribute to great executionStable job history, which demonstrates upward career and salary progression
May 08, 2024
Full time
For this position, pay will be variable by location - See additional job details and benefits below Job OverviewResponsible for leading department-level restaurant operations; demonstrates leadership that is grounded in the principles and promises of the Bahama Breeze Way and enables his/her team to keep our promise to guests by consistently providing a Caribbean escape. Successful performance is measured by consistent delivery of balanced results through our systems, methods, and procedures from the perspective of all our stakeholders. This ultimately leads to sustained growth in sales and profits achieved through personal, people, business, and results leadership.Reports to: General ManagerWe keep it fun and you belong here We bring the good times and island vibes to life, including these benefits:Competitive salary with weekly pay, and quarterly bonus eligibilityCommitment to Quality of Life with no more than 50 hours a week, with 2 days offPaid time off - up to 3 weeks off a year within the 1st YearImmediate eligibility for medical, dental, and vision insuranceAfter one year of service: - Company 401(k) with a match up to 120% on the first 6% of earnings - Company-paid Retirement Plus Benefit of 1.5% of eligible salary to your 401(k) account - Darden Employee Stock Purchase program at 15% discountGrow Your Career with Bahama BreezeWe are a brand of 40+ restaurants nationwide with growth goal across the nation99% of our General Managers and Directors of Operations have been promoted from within and more than 54% of our Restaurant Managers have been promoted from Team Member positionsBahama Breeze is proud to be a part of the Darden Family of Restaurants - The World's largest casual dining companyWhat We Look For:Current, salaried management experience in a high-volume, full-service restaurant is preferredStrong passion for culinary excellence and guest serviceProven ability to lead and develop teamsKnowledge of systems, methods and processes that contribute to great executionStable job history, which demonstrates upward career and salary progression