Job Summary The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant Room Service Lounge and Banquet sales revenues to exceed budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Responsibilities QUALIFICATIONS: At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Supervisory experience required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality's standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid Maintain a warm and friendly demeanor at all times. Be familiar with the organization of the hotel and know the function of each department. Ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality's standards. Maintain follow-through of all guest requests problems complaints and/or accidents which occur in the Restaurant Room Service Lounge or Banquets. Motivate coach counsel and discipline all F&B personnel according to company S.O.P.'s. Review F&B staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards. Prepare and conduct all F&B interviews and follow hiring procedures according to company S.O.P.'s. Prepare employee shift schedule according to the business forecast payroll budget guidelines and productivity requirements. Present the schedule with the Wage Progress Report to the G.M. weekly. Ensure that wage progress and productivity reports are completed accurately and on a timely basis. Conduct all 90 day and annual employee performance appraisals according to company S.O.P.'s. Ensure implementation of all Aimbridge Hospitality's policies and house rules. Assist in developing and ensure implementation of Food and Beverage promotional ideas. Ensure all beverage costs are maintained to meet budget. Focus the F&B Department on their role in contributing to the guest service scores. Ensure compliance to company training using the steps to effective training according to Aimbridge Hospitality's standards. Maintain company S.O.P.'s regarding purchase orders vouchering of invoices and checkbook accounting. Develop initiate and promote sales including up selling programs for use by all service personnel. Ensure Aimbridge Hospitality's service standards are maintained throughout the Food and Beverage/Banquet Department. Participate in required M.O.D. coverage as scheduled. Initiate all necessary F&B-related reports according to company standards. Complete all Food and Beverage forecasting and budgeting in a timely and efficient manner. Ensure that F&B employees are at all times attentive friendly helpful and courteous to guests all other employees and managers. Ensure that the quarterly operating equipment inventory is done pars are evaluated and quarterly purchases are planned. Maintain all Aimbridge Hospitality's S.O.P.'s concerning credit policies. React to negative trends in market place by implementing food and beverage blitzes and promotions. Organize and conduct monthly department meetings with restaurant and lounge staff and weekly F&B meeting according to Aimbridge Hospitality's standards. Attend daily BEO meeting. Conduct beverage purchasing as needed. Purchase Food & Beverage operating equipment as needed. Conduct monthly beverage inventories and reconciliations. Ensure that the quality and presentation of all food products are according to Aimbridge Hospitality's standard. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Oversee the operations of the Banquet department. Use the hotel's P.O.S. system to print reports. Analyze reports generated. Establish and maintain key control system. Complete monthly meu analysis and submit to the Corporate Office. Monitor and follow up on all Food and Beverage cash overages and shortages. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Complete all required correspondence in a timely and efficient manner. Attend monthly all-employee meetings and any other functions required by management. Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs. Perform P.O.S. changes in menus or additions/deletions of servers as necessary. Handle items for “Lost and Foundâ€_ according to the standards. Maintain required pars of all stock. Review food sales for accuracy daily. Perform any other duties as requested by the General Manager. Property Details Praised as the first modern American hotel when it opened in 1956, The Statler, Curio Collection by Hilton, offers guests a genuine Dallas experience. This resilient 19-story landmark established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city's first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of Dallas and delivers the style and comfort you expect from a downtown Dallas hotel. Our newly renovated rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Travelers can select a corporate suite for extra space with a separate living area and great views or spoil themselves with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft., everyone will find this to be the perfect downtown Dallas venue. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
May 18, 2024
Full time
Job Summary The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant Room Service Lounge and Banquet sales revenues to exceed budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Responsibilities QUALIFICATIONS: At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Supervisory experience required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality's standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid Maintain a warm and friendly demeanor at all times. Be familiar with the organization of the hotel and know the function of each department. Ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality's standards. Maintain follow-through of all guest requests problems complaints and/or accidents which occur in the Restaurant Room Service Lounge or Banquets. Motivate coach counsel and discipline all F&B personnel according to company S.O.P.'s. Review F&B staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards. Prepare and conduct all F&B interviews and follow hiring procedures according to company S.O.P.'s. Prepare employee shift schedule according to the business forecast payroll budget guidelines and productivity requirements. Present the schedule with the Wage Progress Report to the G.M. weekly. Ensure that wage progress and productivity reports are completed accurately and on a timely basis. Conduct all 90 day and annual employee performance appraisals according to company S.O.P.'s. Ensure implementation of all Aimbridge Hospitality's policies and house rules. Assist in developing and ensure implementation of Food and Beverage promotional ideas. Ensure all beverage costs are maintained to meet budget. Focus the F&B Department on their role in contributing to the guest service scores. Ensure compliance to company training using the steps to effective training according to Aimbridge Hospitality's standards. Maintain company S.O.P.'s regarding purchase orders vouchering of invoices and checkbook accounting. Develop initiate and promote sales including up selling programs for use by all service personnel. Ensure Aimbridge Hospitality's service standards are maintained throughout the Food and Beverage/Banquet Department. Participate in required M.O.D. coverage as scheduled. Initiate all necessary F&B-related reports according to company standards. Complete all Food and Beverage forecasting and budgeting in a timely and efficient manner. Ensure that F&B employees are at all times attentive friendly helpful and courteous to guests all other employees and managers. Ensure that the quarterly operating equipment inventory is done pars are evaluated and quarterly purchases are planned. Maintain all Aimbridge Hospitality's S.O.P.'s concerning credit policies. React to negative trends in market place by implementing food and beverage blitzes and promotions. Organize and conduct monthly department meetings with restaurant and lounge staff and weekly F&B meeting according to Aimbridge Hospitality's standards. Attend daily BEO meeting. Conduct beverage purchasing as needed. Purchase Food & Beverage operating equipment as needed. Conduct monthly beverage inventories and reconciliations. Ensure that the quality and presentation of all food products are according to Aimbridge Hospitality's standard. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Oversee the operations of the Banquet department. Use the hotel's P.O.S. system to print reports. Analyze reports generated. Establish and maintain key control system. Complete monthly meu analysis and submit to the Corporate Office. Monitor and follow up on all Food and Beverage cash overages and shortages. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Complete all required correspondence in a timely and efficient manner. Attend monthly all-employee meetings and any other functions required by management. Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs. Perform P.O.S. changes in menus or additions/deletions of servers as necessary. Handle items for “Lost and Foundâ€_ according to the standards. Maintain required pars of all stock. Review food sales for accuracy daily. Perform any other duties as requested by the General Manager. Property Details Praised as the first modern American hotel when it opened in 1956, The Statler, Curio Collection by Hilton, offers guests a genuine Dallas experience. This resilient 19-story landmark established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city's first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of Dallas and delivers the style and comfort you expect from a downtown Dallas hotel. Our newly renovated rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Travelers can select a corporate suite for extra space with a separate living area and great views or spoil themselves with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft., everyone will find this to be the perfect downtown Dallas venue. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Heritage Restaurant Group LLC
Albuquerque, New Mexico
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE Come deliver refined experiences at The Smoky Note, Nob Hill's newest modern cocktail lounge. At The Smoky Note, a Heritage Restaurant Group Company, you will work in an environment where your skills and creativity can flourish, are recognized, and are rewarded. More importantly, your work at this iconic Nob Hill building will help us achieve our mission of preserving and advancing the cultural heritages of New Mexico. Full-time salary position ranging from $45 DOE plus benefits. Located at Nob Hill in Albuquerque, NM. (Formally Monte Vista Fire Station) Position Purpose: The General Manager of The Smoky Note plays the essential role in ensuring the lounge is successful by overseeing all aspects of its operations, maintaining luxury standards, and delivering customer experiences that exceed expectations. Supervisory Responsibilities: All Staff Essential Duties and Functions/Responsibilities/Tasks: Recruit, hire, train, and supervise staff, including bartenders, servers, host/hostesses, and support personnel. Uphold and enforce exceptional customer service standards, ensuring guests have a memorable experience with every visit. Maintain a welcoming and upscale atmosphere within the lounge. Address guest feedback, concerns, and complaints promptly and professionally. Develop and manage budgets, including expenses, staffing costs, and inventory. Monitor revenue, analyze financial reports, and implement strategies to optimize profitability. Control costs while maintaining the lounge's high-quality standards. Work with Corporate support to evaluate and select suppliers based on quality, cost, and reliability. Oversee the procurement and management of inventory, including liquor, supplies, and equipment while maintaining inventory control procedures to minimize waste and ensure accuracy. Ensure compliance with all local, state, and federal regulations related to alcohol service and health standards. Maintain and renew licenses and permits as required. Collaborate with Corporate marketing teams to create promotional events and campaigns. Build relationships with local media and influencers to enhance the lounge's reputation. Conduct regular inspections of the lounge to ensure cleanliness, maintenance, and adherence to brand standards. Monitor the quality and consistency of the beverage program and lounge environment. Maintain open and effective communication with staff, management, and suppliers. Foster a positive work environment and provide leadership to the team. HC9 Requirements: Previous experience as a General Manager or Assistant General Manager in an upscale cocktail lounge, fine dining restaurant, or hospitality establishment is required. Strong leadership and team management skills. Exceptional communication and interpersonal skills. Financial acumen and the ability to manage budgets effectively. Extensive knowledge of cocktail lounge operations, including mixology and beverage programs. Understanding of local alcohol regulations and compliance. Problem-solving and decision-making abilities. Work evenings, weekends, and holidays is required. Bachelor's degree in hospitality management or a related field is a plus. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at Interview. Heritage Restaurant Group is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PI1d638ef1-
May 18, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE Come deliver refined experiences at The Smoky Note, Nob Hill's newest modern cocktail lounge. At The Smoky Note, a Heritage Restaurant Group Company, you will work in an environment where your skills and creativity can flourish, are recognized, and are rewarded. More importantly, your work at this iconic Nob Hill building will help us achieve our mission of preserving and advancing the cultural heritages of New Mexico. Full-time salary position ranging from $45 DOE plus benefits. Located at Nob Hill in Albuquerque, NM. (Formally Monte Vista Fire Station) Position Purpose: The General Manager of The Smoky Note plays the essential role in ensuring the lounge is successful by overseeing all aspects of its operations, maintaining luxury standards, and delivering customer experiences that exceed expectations. Supervisory Responsibilities: All Staff Essential Duties and Functions/Responsibilities/Tasks: Recruit, hire, train, and supervise staff, including bartenders, servers, host/hostesses, and support personnel. Uphold and enforce exceptional customer service standards, ensuring guests have a memorable experience with every visit. Maintain a welcoming and upscale atmosphere within the lounge. Address guest feedback, concerns, and complaints promptly and professionally. Develop and manage budgets, including expenses, staffing costs, and inventory. Monitor revenue, analyze financial reports, and implement strategies to optimize profitability. Control costs while maintaining the lounge's high-quality standards. Work with Corporate support to evaluate and select suppliers based on quality, cost, and reliability. Oversee the procurement and management of inventory, including liquor, supplies, and equipment while maintaining inventory control procedures to minimize waste and ensure accuracy. Ensure compliance with all local, state, and federal regulations related to alcohol service and health standards. Maintain and renew licenses and permits as required. Collaborate with Corporate marketing teams to create promotional events and campaigns. Build relationships with local media and influencers to enhance the lounge's reputation. Conduct regular inspections of the lounge to ensure cleanliness, maintenance, and adherence to brand standards. Monitor the quality and consistency of the beverage program and lounge environment. Maintain open and effective communication with staff, management, and suppliers. Foster a positive work environment and provide leadership to the team. HC9 Requirements: Previous experience as a General Manager or Assistant General Manager in an upscale cocktail lounge, fine dining restaurant, or hospitality establishment is required. Strong leadership and team management skills. Exceptional communication and interpersonal skills. Financial acumen and the ability to manage budgets effectively. Extensive knowledge of cocktail lounge operations, including mixology and beverage programs. Understanding of local alcohol regulations and compliance. Problem-solving and decision-making abilities. Work evenings, weekends, and holidays is required. Bachelor's degree in hospitality management or a related field is a plus. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at Interview. Heritage Restaurant Group is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PI1d638ef1-
What perks can you expect?: Work in a dynamic, culturally diverse team from around the globe Seasonal work experience in a historic hotel setting in an iconic, unforgettable, and inspiring locations Complimentary lodging Complimentary WiFi and laundry The chance to work in an inclusive culture and make life-long friends Opportunities for career growth or future work at other Pursuit locations Access to one of the world's most beautiful and iconic National Parks What will be your daily pursuit?: Your daily pursuit is providing our guests with top-tier hospitality and dining experiences to keep them energized for their Glacier adventures! What is the compensation for this role?: $19.00/hour What will you do in this job?: Assist in the management of all aspects of dining room and bar operations, including inventory, scheduling, ordering, discipline, etc. Maintain federal and state standards for safe alcohol and food service Ensure team appearance and presentation standards are upheld Implement sales goals and other incentive-based programs for service team Expedite orders Provide coaching and training to advance skills of service team Keep record of potential safety and maintenance issues and communicates details to supervisor Assist as needed with set up of rooms for special events, meetings, conferences and banquets Offers assistance to guests and teammates where needed Be a utility player who can complete a variety of job duties This job description describes at a high level what an Assistant Food & Beverage Manager does, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole. What skills and experience do you need for this job?: Must be 18 years of age or older 2-4 years experience in a high volume restaurant and bar supervisory position required; banquet experience is a plus Restaurant/Hospitality Management degree or equivalent in work experience required Inventory and product ordering preferred Familiarity with hospitality POS systems expected Knowledge in kitchen operations, cooking, and order timing expected Knowledge of food, liquor, and labor cost controls expected Work-ethic and commitment to the team and guest is key Be willing and able to work solo or as part of a team Be committed to Safety First and the highest quality of cleaning & sanitizing standards Be organized with a great eye for detail Be kind to others and always bring your best Be a good communicator, always suggesting ideas and solutions Be helpful and friendly, willing to go the extra mile Be relaxed, flexible and quick thinking Be ready to have fun! What will your work environment be like?: You'll work in iconic, unforgettable and inspiring Glacier National Park. You'll see amazing scenery and wildlife. You'll participate in team events - and fun! You'll spend your days in and around historic hotels, lodges and cabins Glacier Park Collection is a non-smoking, drug-free environment Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required You'll spend your days working with a unique team of individuals where your views, orientation, culture, background and opinions are welcome as we strive to ensure an inclusive culture. Closing: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.
May 17, 2024
Full time
What perks can you expect?: Work in a dynamic, culturally diverse team from around the globe Seasonal work experience in a historic hotel setting in an iconic, unforgettable, and inspiring locations Complimentary lodging Complimentary WiFi and laundry The chance to work in an inclusive culture and make life-long friends Opportunities for career growth or future work at other Pursuit locations Access to one of the world's most beautiful and iconic National Parks What will be your daily pursuit?: Your daily pursuit is providing our guests with top-tier hospitality and dining experiences to keep them energized for their Glacier adventures! What is the compensation for this role?: $19.00/hour What will you do in this job?: Assist in the management of all aspects of dining room and bar operations, including inventory, scheduling, ordering, discipline, etc. Maintain federal and state standards for safe alcohol and food service Ensure team appearance and presentation standards are upheld Implement sales goals and other incentive-based programs for service team Expedite orders Provide coaching and training to advance skills of service team Keep record of potential safety and maintenance issues and communicates details to supervisor Assist as needed with set up of rooms for special events, meetings, conferences and banquets Offers assistance to guests and teammates where needed Be a utility player who can complete a variety of job duties This job description describes at a high level what an Assistant Food & Beverage Manager does, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole. What skills and experience do you need for this job?: Must be 18 years of age or older 2-4 years experience in a high volume restaurant and bar supervisory position required; banquet experience is a plus Restaurant/Hospitality Management degree or equivalent in work experience required Inventory and product ordering preferred Familiarity with hospitality POS systems expected Knowledge in kitchen operations, cooking, and order timing expected Knowledge of food, liquor, and labor cost controls expected Work-ethic and commitment to the team and guest is key Be willing and able to work solo or as part of a team Be committed to Safety First and the highest quality of cleaning & sanitizing standards Be organized with a great eye for detail Be kind to others and always bring your best Be a good communicator, always suggesting ideas and solutions Be helpful and friendly, willing to go the extra mile Be relaxed, flexible and quick thinking Be ready to have fun! What will your work environment be like?: You'll work in iconic, unforgettable and inspiring Glacier National Park. You'll see amazing scenery and wildlife. You'll participate in team events - and fun! You'll spend your days in and around historic hotels, lodges and cabins Glacier Park Collection is a non-smoking, drug-free environment Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required You'll spend your days working with a unique team of individuals where your views, orientation, culture, background and opinions are welcome as we strive to ensure an inclusive culture. Closing: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.
Restaurant Manager - Housing Available We're seeking an experienced restaurant and bar manager to take our impeccable service to the next level. Your job will be to lead our highly engaged team and manage the entire restaurant and bar; under your watch, every guest leaves happy! This job is perfect for someone who loves being part of a team, thrives in a fast-paced environment, and is looking to boost their hospitality career. Ready to dive in? Start your application today. Housing available. Seasonal but can be year-round if willing to move in the off-season. Compensation: $53,000 Responsibilities: Train and supervise food and beverage staff to ensure high levels of performance and hire new team members Write and implement departmental operation schedules Oversee all food and beverage department operations: staff supervision, schedule, customer satisfaction, budget, and menu development Monitor and maintain product, supplies, and labor costs Collaborate with our culinary team to design and implement new menus and appropriate pricing structures Qualifications: National food and health safety regulations knowledge Food handling license Deep knowledge of culinary trends in the industry and a strong understanding of portion and plating standards Displays strong leadership qualities and an emphasis on customer satisfaction At least 3 years in a supervisory role in the food and beverage department Strong food, wine, and cocktail knowledge Strong leadership and management skills working with a variety of employees, fostering a team-oriented environment Excellent communication skills, both written and verbal Ability to form innovative ideas, create a plan of action, and implement it Experience in purchasing specifications, pricing, and quantity yields About Company Bluebird Ocean Point Inn is an idyllic coastal Maine summer getaway. Perched on the rocky shoreline and backed by pine forests and rolling hills, the summer village of Ocean Point is about relaxing outdoors: paddling, fishing, and swimming in the pristine waters, taking an easy hike to one of many scenic vistas, or just relaxing by the pool on a sunny day, soothed by the sounds of the Atlantic's crashing waves. Take in Maine's most commanding oceanfront restaurant views at Ocean Point Kitchen + Bar. Look back at your day of adventure while enjoying locally-sourced seafood choices, seasonal salads, and crafted handhelds you seek in a Maine getaway. Whether pulling up at our bar or bringing another chair to your group by the ocean's edge, make your memories and break bread into the night with us. Compensation details: 0 Yearly Salary PIe9343b9cabe8-7828
May 17, 2024
Full time
Restaurant Manager - Housing Available We're seeking an experienced restaurant and bar manager to take our impeccable service to the next level. Your job will be to lead our highly engaged team and manage the entire restaurant and bar; under your watch, every guest leaves happy! This job is perfect for someone who loves being part of a team, thrives in a fast-paced environment, and is looking to boost their hospitality career. Ready to dive in? Start your application today. Housing available. Seasonal but can be year-round if willing to move in the off-season. Compensation: $53,000 Responsibilities: Train and supervise food and beverage staff to ensure high levels of performance and hire new team members Write and implement departmental operation schedules Oversee all food and beverage department operations: staff supervision, schedule, customer satisfaction, budget, and menu development Monitor and maintain product, supplies, and labor costs Collaborate with our culinary team to design and implement new menus and appropriate pricing structures Qualifications: National food and health safety regulations knowledge Food handling license Deep knowledge of culinary trends in the industry and a strong understanding of portion and plating standards Displays strong leadership qualities and an emphasis on customer satisfaction At least 3 years in a supervisory role in the food and beverage department Strong food, wine, and cocktail knowledge Strong leadership and management skills working with a variety of employees, fostering a team-oriented environment Excellent communication skills, both written and verbal Ability to form innovative ideas, create a plan of action, and implement it Experience in purchasing specifications, pricing, and quantity yields About Company Bluebird Ocean Point Inn is an idyllic coastal Maine summer getaway. Perched on the rocky shoreline and backed by pine forests and rolling hills, the summer village of Ocean Point is about relaxing outdoors: paddling, fishing, and swimming in the pristine waters, taking an easy hike to one of many scenic vistas, or just relaxing by the pool on a sunny day, soothed by the sounds of the Atlantic's crashing waves. Take in Maine's most commanding oceanfront restaurant views at Ocean Point Kitchen + Bar. Look back at your day of adventure while enjoying locally-sourced seafood choices, seasonal salads, and crafted handhelds you seek in a Maine getaway. Whether pulling up at our bar or bringing another chair to your group by the ocean's edge, make your memories and break bread into the night with us. Compensation details: 0 Yearly Salary PIe9343b9cabe8-7828
Levy Sector Position Title: Supervisor - Wrigley Rooftops Starting Pay: $20.00 per hour We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Job Summary Located Across the street from Wrigley Field are the Wrigley Rooftops. We are one of the most unique professional sports experiences in the country. Up to 200 guests can enjoy an all-inclusive food buffet and bar service including beer, wine, soft drinks and water at one of our 11 multi-level club spaces. Each venue offers a unique vantage point of the field as well as rooftop seating to comfortably enjoy the game. This is a seasonal position based specifically around Chicago Cubs home games and special events at Wrigley Field. Role and Responsibilities: Properly opening and closing a rooftop venue Supervising up to 10 staff members daily Assisting guests and hosts to ensure they have a great and memorable experience Assisting and training staff Enforcing rules and regulations amongst Wrigley Rooftops employees Ensuring all safety and sanitation regulations are followed daily Qualifications Qualified candidates must be able to: Lift and carry up to 30 pounds Climb up and down up to 7 flights of stairs Stand for long periods of time Engage with guests in a personable and friendly manner Stay organized Be available for ALL Chicago Cubs home game and special events at Wrigley Field Qualifications and Education Requirements: 21 years of age or older Experience in the food and beverage industry Clean and presentable appearance Will need valid ServSafe Alcohol & Food certification Preferred Skills: Experience with events or catering City of Chicago Food Service Manager certified College Degree Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Req ID: Levy Sector CROOF WILLIAM DIAZ req_classification Levy at Wrigley Rooftops
May 17, 2024
Full time
Levy Sector Position Title: Supervisor - Wrigley Rooftops Starting Pay: $20.00 per hour We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Job Summary Located Across the street from Wrigley Field are the Wrigley Rooftops. We are one of the most unique professional sports experiences in the country. Up to 200 guests can enjoy an all-inclusive food buffet and bar service including beer, wine, soft drinks and water at one of our 11 multi-level club spaces. Each venue offers a unique vantage point of the field as well as rooftop seating to comfortably enjoy the game. This is a seasonal position based specifically around Chicago Cubs home games and special events at Wrigley Field. Role and Responsibilities: Properly opening and closing a rooftop venue Supervising up to 10 staff members daily Assisting guests and hosts to ensure they have a great and memorable experience Assisting and training staff Enforcing rules and regulations amongst Wrigley Rooftops employees Ensuring all safety and sanitation regulations are followed daily Qualifications Qualified candidates must be able to: Lift and carry up to 30 pounds Climb up and down up to 7 flights of stairs Stand for long periods of time Engage with guests in a personable and friendly manner Stay organized Be available for ALL Chicago Cubs home game and special events at Wrigley Field Qualifications and Education Requirements: 21 years of age or older Experience in the food and beverage industry Clean and presentable appearance Will need valid ServSafe Alcohol & Food certification Preferred Skills: Experience with events or catering City of Chicago Food Service Manager certified College Degree Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Req ID: Levy Sector CROOF WILLIAM DIAZ req_classification Levy at Wrigley Rooftops
POSITION OVERVIEW The Assistant Manager of Banquet Beverage position provides exceptional guest service, assisting with the management of banquet beverage operations, and ensuring the seamless execution of beverage service during banquets. The Assistant Manager of Banquet Beverage works collaboratively with the banquet team, catering staff, and beverage vendors to deliver a high-quality and memorable beverage experience to guests. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Assisting with coordinating all aspects of beverage service during banquet events, ensuring smooth operations and timely delivery of beverages to guests Assist with monitoring and managing beverage inventory, including ordering, receiving, and restocking beverages to meet banquet requirements Ensure the quality and presentation of beverages served during banquets meet the property's standards and guest expectations Assist in supervising the banquet beverage staff, including bartenders, beverage servers, and support staff, ensuring a high level of professionalism and guest-focused service Interact with banquet guests, addressing any beverage-related inquiries or special requests, and ensuring their satisfaction throughout the event Monitor beverage costs and assist in implementing cost-saving measures without compromising service quality Collaborate with the F&B team and management in developing banquet beverage menus that align with event themes and guest preferences Ensure compliance with all health and safety regulations, including responsible alcohol service guidelines Establish and maintain positive relationships with beverage vendors, negotiating favorable terms and pricing for beverage supplies Assist in training banquet beverage staff on service standards, product knowledge, and proper beverage preparation techniques Handle guest concerns or issues related to banquet beverage service with empathy and efficiency, finding timely resolutions or escalating matters to relevant management Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Minimum of three (3) years experience in banquet or event beverage operations within a hotel, resort, or event venue At least one (1) year of previous supervisory experience preferred Comprehensive understanding of alcoholic and non-alcoholic beverages, mixology, and service techniques Thorough knowledge of responsible alcohol service practices Excellent customer service, communication, and interpersonal skills, with the ability to lead and inspire the banquet beverage team effectively Ability to lead and manage a team, providing direction, support, and mentorship Ability to address challenges and find solutions in a fast-paced environment Ability to collaborate with other departments and event planners Maintain a polished appearance and uphold the venue's standards Flexibility to adapt to changing event requirements and guest preferences Strong organizational and time management skills to handle multiple banquet events simultaneously Proficiency in tracking and managing beverage inventory Proficiency in using point-of-sale (POS) systems and Microsoft Office Suite (Word, Excel, Outlook) Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This positions assists with managing all line-level banquet beverage Members. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $50000 per year - $55000 per year
May 17, 2024
Full time
POSITION OVERVIEW The Assistant Manager of Banquet Beverage position provides exceptional guest service, assisting with the management of banquet beverage operations, and ensuring the seamless execution of beverage service during banquets. The Assistant Manager of Banquet Beverage works collaboratively with the banquet team, catering staff, and beverage vendors to deliver a high-quality and memorable beverage experience to guests. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Assisting with coordinating all aspects of beverage service during banquet events, ensuring smooth operations and timely delivery of beverages to guests Assist with monitoring and managing beverage inventory, including ordering, receiving, and restocking beverages to meet banquet requirements Ensure the quality and presentation of beverages served during banquets meet the property's standards and guest expectations Assist in supervising the banquet beverage staff, including bartenders, beverage servers, and support staff, ensuring a high level of professionalism and guest-focused service Interact with banquet guests, addressing any beverage-related inquiries or special requests, and ensuring their satisfaction throughout the event Monitor beverage costs and assist in implementing cost-saving measures without compromising service quality Collaborate with the F&B team and management in developing banquet beverage menus that align with event themes and guest preferences Ensure compliance with all health and safety regulations, including responsible alcohol service guidelines Establish and maintain positive relationships with beverage vendors, negotiating favorable terms and pricing for beverage supplies Assist in training banquet beverage staff on service standards, product knowledge, and proper beverage preparation techniques Handle guest concerns or issues related to banquet beverage service with empathy and efficiency, finding timely resolutions or escalating matters to relevant management Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Minimum of three (3) years experience in banquet or event beverage operations within a hotel, resort, or event venue At least one (1) year of previous supervisory experience preferred Comprehensive understanding of alcoholic and non-alcoholic beverages, mixology, and service techniques Thorough knowledge of responsible alcohol service practices Excellent customer service, communication, and interpersonal skills, with the ability to lead and inspire the banquet beverage team effectively Ability to lead and manage a team, providing direction, support, and mentorship Ability to address challenges and find solutions in a fast-paced environment Ability to collaborate with other departments and event planners Maintain a polished appearance and uphold the venue's standards Flexibility to adapt to changing event requirements and guest preferences Strong organizational and time management skills to handle multiple banquet events simultaneously Proficiency in tracking and managing beverage inventory Proficiency in using point-of-sale (POS) systems and Microsoft Office Suite (Word, Excel, Outlook) Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This positions assists with managing all line-level banquet beverage Members. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $50000 per year - $55000 per year
Job Description HGV now offers Day One Team Member Benefits! Now Offering Daily Pay! Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement. The stunning Tuscany Village, Hilton Grand Vacations Resort is looking for a talented hospitality professional to complete our customer service-oriented team. Located on 34 acres of lush tropical landscape in close proximity to Orlando's major theme parks, shopping and dining attractions, our 720 keys property offers the perfect opportunity to showcase your customer service skills while learning and growing your career in hospitality with one of the most reputable brands. If you thrive on building personal connections with Owners, creating wonderful vacation memories for all guests and being part of a supportive, performance focused teams- then you belong with us. We were named on Newsweek's "Top Global 100 Most Loved Workplaces", so if you are looking to join a property with a people-first culture that recognizes performance, you have arrived! Apply today! What will I be doing? As a Security Supervisor you would be responsible for performing your position's responsibilities and driving company success through performing the following tasks to the highest standards: Supervise, schedule, and encourage Loss Prevention Associates by providing direction and equipment needed to accomplish their duties. Respond to incidents and accidents and completes required reports to include statements from involved parties, including witnesses. Assist with training of all Loss Prevention staff members on emergency fire procedures, lock system operation, response to all security issues, use of force, video camera operation, and fundamental escort procedures. Provide training to resort staff in basic First Aid and CPR, evacuation, fire, and disaster procedures. Deter and prevent employee theft by maintaining and developing policies and procedures, ensuring these guidelines are implemented. Complete daily security reports for the Loss Prevention Manager and maintain accurate SDS labeling and records. Ensure compliance of OSHA rules and regulations. Regular attendance in conformance with the standards, which may be established and revised by HGV from time to time is crucial to the successful performance of this position. We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement Qualifications What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role optimally, you possess the following minimum qualifications and experience: High School Graduate/GED 6 months security, security law enforcement, or military experience 1+ years job-related experience Valid Driver's License It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Certified Lodging Security Officer, 3+ years of job-related Associate Degree, Hotel/Hospitality environment We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
May 16, 2024
Full time
Job Description HGV now offers Day One Team Member Benefits! Now Offering Daily Pay! Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement. The stunning Tuscany Village, Hilton Grand Vacations Resort is looking for a talented hospitality professional to complete our customer service-oriented team. Located on 34 acres of lush tropical landscape in close proximity to Orlando's major theme parks, shopping and dining attractions, our 720 keys property offers the perfect opportunity to showcase your customer service skills while learning and growing your career in hospitality with one of the most reputable brands. If you thrive on building personal connections with Owners, creating wonderful vacation memories for all guests and being part of a supportive, performance focused teams- then you belong with us. We were named on Newsweek's "Top Global 100 Most Loved Workplaces", so if you are looking to join a property with a people-first culture that recognizes performance, you have arrived! Apply today! What will I be doing? As a Security Supervisor you would be responsible for performing your position's responsibilities and driving company success through performing the following tasks to the highest standards: Supervise, schedule, and encourage Loss Prevention Associates by providing direction and equipment needed to accomplish their duties. Respond to incidents and accidents and completes required reports to include statements from involved parties, including witnesses. Assist with training of all Loss Prevention staff members on emergency fire procedures, lock system operation, response to all security issues, use of force, video camera operation, and fundamental escort procedures. Provide training to resort staff in basic First Aid and CPR, evacuation, fire, and disaster procedures. Deter and prevent employee theft by maintaining and developing policies and procedures, ensuring these guidelines are implemented. Complete daily security reports for the Loss Prevention Manager and maintain accurate SDS labeling and records. Ensure compliance of OSHA rules and regulations. Regular attendance in conformance with the standards, which may be established and revised by HGV from time to time is crucial to the successful performance of this position. We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement Qualifications What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role optimally, you possess the following minimum qualifications and experience: High School Graduate/GED 6 months security, security law enforcement, or military experience 1+ years job-related experience Valid Driver's License It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Certified Lodging Security Officer, 3+ years of job-related Associate Degree, Hotel/Hospitality environment We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
Job Summary The Pool Supervisor facilitates a superior dining experience for Ansley Golf Club members and their guests. The Pool Supervisor assists the Pool Manager in planning, organizing, directing and coordinating all Pool Service Staff activities to ensure efficient operation of department. The Pool Supervisor assembles, serves, and delivers food and beverage items using appropriate safety and sanitation methods, while adhering to the highest standards of professional etiquette. Job Tasks (Duties) • Adheres to uniform standards while on property. • Reports to duty as scheduled. • Ensures equipment/service area cleaned as indicated by side work sheet at beginning and end of shift. • Checks that all front of house dining areas are cleaned as applicable prior to meal service times. • Maintains the highest standard of cleanliness and neatness in front of the house dining areas. • Ensures service areas are stocked and maintained with all supplies needed for shift. • Memorizes daily Food and Beverage specials. • Greets Members and their guests in a warm and friendly manner. • Informs Members and staff of specials and is knowledgeable about menu and wine list. • Ensures food is properly delivered and cleared of any unessential items from tables. • Ensures checks are presented for signature and maintains accurate member checks. • Checks out servers at the end of their shift ensuring all closing side work is complete and settlement reports are in order. • Assists with training team members. • Assists co-workers with Member service. Serving our Members is a "section-less" job. • Consistently maintains and expands food and beverage knowledge specifically as related to the Club Menus and Offerings. • Completes other duties as assigned. Qualifications • High School diploma or GED required. • Current pursuit of a degree in Hospitality Management or a related field is preferred. • Strong customer service orientation. • Good communication skills with strong organizational ability. • Must have the ability to work as a team member. Requirements Physical Requirements • Continuous standing and walking. • Frequent lifting, bending, reaching and pulling. • Occasional sitting; exposure to chemicals. • Must be able to work in an outdoor environment. Position Classification and Expected Hours of Work The assigned hours for this position vary each week, but include working on holidays and weekends. Manages and Supervises This position supervises pool servers, bartenders, host(ess), food runners, expeditors.
May 16, 2024
Full time
Job Summary The Pool Supervisor facilitates a superior dining experience for Ansley Golf Club members and their guests. The Pool Supervisor assists the Pool Manager in planning, organizing, directing and coordinating all Pool Service Staff activities to ensure efficient operation of department. The Pool Supervisor assembles, serves, and delivers food and beverage items using appropriate safety and sanitation methods, while adhering to the highest standards of professional etiquette. Job Tasks (Duties) • Adheres to uniform standards while on property. • Reports to duty as scheduled. • Ensures equipment/service area cleaned as indicated by side work sheet at beginning and end of shift. • Checks that all front of house dining areas are cleaned as applicable prior to meal service times. • Maintains the highest standard of cleanliness and neatness in front of the house dining areas. • Ensures service areas are stocked and maintained with all supplies needed for shift. • Memorizes daily Food and Beverage specials. • Greets Members and their guests in a warm and friendly manner. • Informs Members and staff of specials and is knowledgeable about menu and wine list. • Ensures food is properly delivered and cleared of any unessential items from tables. • Ensures checks are presented for signature and maintains accurate member checks. • Checks out servers at the end of their shift ensuring all closing side work is complete and settlement reports are in order. • Assists with training team members. • Assists co-workers with Member service. Serving our Members is a "section-less" job. • Consistently maintains and expands food and beverage knowledge specifically as related to the Club Menus and Offerings. • Completes other duties as assigned. Qualifications • High School diploma or GED required. • Current pursuit of a degree in Hospitality Management or a related field is preferred. • Strong customer service orientation. • Good communication skills with strong organizational ability. • Must have the ability to work as a team member. Requirements Physical Requirements • Continuous standing and walking. • Frequent lifting, bending, reaching and pulling. • Occasional sitting; exposure to chemicals. • Must be able to work in an outdoor environment. Position Classification and Expected Hours of Work The assigned hours for this position vary each week, but include working on holidays and weekends. Manages and Supervises This position supervises pool servers, bartenders, host(ess), food runners, expeditors.
Levy Sector Position Title: Supervisor - Wrigley Rooftops Starting Pay: $20.00 per hour We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Job Summary Located Across the street from Wrigley Field are the Wrigley Rooftops. We are one of the most unique professional sports experiences in the country. Up to 200 guests can enjoy an all-inclusive food buffet and bar service including beer, wine, soft drinks and water at one of our 11 multi-level club spaces. Each venue offers a unique vantage point of the field as well as rooftop seating to comfortably enjoy the game. This is a seasonal position based specifically around Chicago Cubs home games and special events at Wrigley Field. Role and Responsibilities: + Properly opening and closing a rooftop venue + Supervising up to 10 staff members daily + Assisting guests and hosts to ensure they have a great and memorable experience + Assisting and training staff + Enforcing rules and regulations amongst Wrigley Rooftops employees + Ensuring all safety and sanitation regulations are followed daily Qualifications Qualified candidates must be able to: + Lift and carry up to 30 pounds + Climb up and down up to 7 flights of stairs + Stand for long periods of time + Engage with guests in a personable and friendly manner + Stay organized + Be available for ALL Chicago Cubs home game and special events at Wrigley Field Qualifications and Education Requirements: + 21 years of age or older + Experience in the food and beverage industry + Clean and presentable appearance + Will need valid ServSafe Alcohol & Food certification Preferred Skills: + Experience with events or catering + City of Chicago Food Service Manager certified + College Degree Associates of Levy are offered many fantastic benefits. + Instapay (early access to your wages) and high interest savings both through the EVEN app + Associate Shopping Program + Health and Wellness Program + Discount Marketplace + Employee Assistance Program Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story () Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Req ID: Levy Sector CROOF WILLIAM DIAZ req_classification Levy at Wrigley Rooftops
May 16, 2024
Full time
Levy Sector Position Title: Supervisor - Wrigley Rooftops Starting Pay: $20.00 per hour We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Job Summary Located Across the street from Wrigley Field are the Wrigley Rooftops. We are one of the most unique professional sports experiences in the country. Up to 200 guests can enjoy an all-inclusive food buffet and bar service including beer, wine, soft drinks and water at one of our 11 multi-level club spaces. Each venue offers a unique vantage point of the field as well as rooftop seating to comfortably enjoy the game. This is a seasonal position based specifically around Chicago Cubs home games and special events at Wrigley Field. Role and Responsibilities: + Properly opening and closing a rooftop venue + Supervising up to 10 staff members daily + Assisting guests and hosts to ensure they have a great and memorable experience + Assisting and training staff + Enforcing rules and regulations amongst Wrigley Rooftops employees + Ensuring all safety and sanitation regulations are followed daily Qualifications Qualified candidates must be able to: + Lift and carry up to 30 pounds + Climb up and down up to 7 flights of stairs + Stand for long periods of time + Engage with guests in a personable and friendly manner + Stay organized + Be available for ALL Chicago Cubs home game and special events at Wrigley Field Qualifications and Education Requirements: + 21 years of age or older + Experience in the food and beverage industry + Clean and presentable appearance + Will need valid ServSafe Alcohol & Food certification Preferred Skills: + Experience with events or catering + City of Chicago Food Service Manager certified + College Degree Associates of Levy are offered many fantastic benefits. + Instapay (early access to your wages) and high interest savings both through the EVEN app + Associate Shopping Program + Health and Wellness Program + Discount Marketplace + Employee Assistance Program Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story () Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Req ID: Levy Sector CROOF WILLIAM DIAZ req_classification Levy at Wrigley Rooftops
This hands-on, energetic individual will assist the Director of Outlets in providing leadership and direction by overseeing, developing and directing managers and associates in our food & beverage outlets. Will interact/coordinate with all divisions of the resort and will recommend best practices and solutions to ensure effectiveness and consistency in guest service and quality. This leadership position is responsible for the smooth functioning of service for our outlets in an upscale resort setting. Oversees a team of skilled servers and bartenders, leading associates in providing the highest standards of service to our guests. Encourages staff growth and development. Works cohesively with food and beverage managers and chefs to ensure a seamless guest experience. Competent communicator who resources other hotel managers to ascertain guests needs based on the general resort business which may change on a daily basis. Possesses a distinctive creative ability to ensure competitive positioning in the marketplace. Upholds financial obligations of the department. Professional presentation skills to represent and to promote food and beverage program quality to our guests. Works effectively in a quality assurance environment that embraces input to formulate the positioning, systems development and standards of the restaurant. Exhibits a passion for excellence. Leads by example and acts as a role model for others, and will at all times exhibit the highest levels of professionalism in all management practices and be a resource for the improvement of the guest experience and future growth and development of the resort. Ideal candidates will have prior management experience of at least 3-5 years; exceptional organization, service skills, financial acumen, proven leadership traits and a desire to be part of a quality driven team. Experience in a luxury resort is preferred. Essential: A minimum of two years of F&B management experience, preferably in fine dining with a five diamond resort property. Proven supervisory skills and the ability to provide leadership Flexibility, team camaraderie and proven ability to productively interface with internal operating departments and hotel staff Thorough knowledge of food and beverage point of sales systems Experience in effective resolution of difficult guest situations Problem-solving skills to professionally address both internal and external issues and to appropriately interact with co-workers and supervisors Excellent communication skills, both verbal and written, to successfully interact with hotel guests and staff. Strong attention to detail. Computer literacy, including Word and Excel. Solid analytical skills that demonstrate knowledge and understanding of financial responsibilities. Administration skills to include: Organized implementation of business Associate interviewing/hiring Department orientation Training, coaching, and counseling staff for maximum productivity and development • Regulating schedules, directing work, and conducting performance evaluations Desirable: Knowledge of liquor laws and regulations, health department regulations, and TIPS certification. Introductory Level from The Court of Master Sommeliers College degree, preferable in hotel and restaurant management Skils: Excellent interpersonal skills Ability to communicate in English with guest/visitors, vendors, media/publication contacts, community contacts, industry contacts, management and co-workers to their understanding. Ability to perform basic mathematical computations. Excellent verbal and writing skills. Knowledge of restaurant point-of-sale systems. Ability to work productively with other resort departments. Ability to work without constant, direct supervision. Ability to remain calm and courteous in demanding and difficult customer situations. Ability to work evenings, weekends and holidays. Fulfill the responsibilities of the restaurant MOD duties, when necessary Ability to motivate staff and maintain a cohesive team. JOB FUNCTIONS : Provide direction, support and communication to outlet managers and associates as needed to ensure complete guest satisfaction and attention to detail. Delegate responsibilities to FOH associates and track their progress. Establish service standards and ensure compliance in outlets through walk-through observations. Will observe daily conditions of all physical facilities and equipment in the outlets; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment. Meet with outlet managers to ensure compliance to service standards, policies and procedures. Handle human resources concerns including coaching, counseling, and disciplining associates Handle guest concerns and recognize and address potentially intoxicated, disruptive, or undesirable guests. Assist in creating schedules to ensure proper coverage for hotel occupancy levels Financial management - review daily revenue and labor reports to stay within budgeted and forecasted goals Handle special projects as assigned. Participate in promotional events and keep current on trends in the food and beverage industry. Ensure that all POS systems, inventory systems, wine lists and any other information pertinent to the selling of beverage remain accurate and up to date and are understood & adhered to by the team Be an active part of daily pre-shift meetings to keep staff abreast of anticipated business levels, new policies and procedures, ongoing training items, menu descriptions, and to foster a positive work environment. Actively participate in the cycle of service in order to promote, educate and sell to guests. Organize and complete (when needed) the administrative flow of beverage throughout the restaurant (including but not limited to: updating menu and line up notes, creation of floor plans, employee check in, employee check outs, beverage stocking and other side work) Maintain positive working relationship with kitchen leaders and line staff throughout service periods Ensure excellent service & hospitality is provided for all guests, community, vendors and investors Understand all food and beverage items offered, including ingredients, methods of preparation and proper service. Perform other tasks or projects as assigned by the Director of Outlets The salary range for this position is $78,000 to $80,000. This is the pay range for this position that the employer reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience, type and of size of prior property experience, location, and education. Other details Pay Type Salary Min Hiring Rate $78,000.00 Max Hiring Rate $80,000.00 Apply Now
May 16, 2024
Full time
This hands-on, energetic individual will assist the Director of Outlets in providing leadership and direction by overseeing, developing and directing managers and associates in our food & beverage outlets. Will interact/coordinate with all divisions of the resort and will recommend best practices and solutions to ensure effectiveness and consistency in guest service and quality. This leadership position is responsible for the smooth functioning of service for our outlets in an upscale resort setting. Oversees a team of skilled servers and bartenders, leading associates in providing the highest standards of service to our guests. Encourages staff growth and development. Works cohesively with food and beverage managers and chefs to ensure a seamless guest experience. Competent communicator who resources other hotel managers to ascertain guests needs based on the general resort business which may change on a daily basis. Possesses a distinctive creative ability to ensure competitive positioning in the marketplace. Upholds financial obligations of the department. Professional presentation skills to represent and to promote food and beverage program quality to our guests. Works effectively in a quality assurance environment that embraces input to formulate the positioning, systems development and standards of the restaurant. Exhibits a passion for excellence. Leads by example and acts as a role model for others, and will at all times exhibit the highest levels of professionalism in all management practices and be a resource for the improvement of the guest experience and future growth and development of the resort. Ideal candidates will have prior management experience of at least 3-5 years; exceptional organization, service skills, financial acumen, proven leadership traits and a desire to be part of a quality driven team. Experience in a luxury resort is preferred. Essential: A minimum of two years of F&B management experience, preferably in fine dining with a five diamond resort property. Proven supervisory skills and the ability to provide leadership Flexibility, team camaraderie and proven ability to productively interface with internal operating departments and hotel staff Thorough knowledge of food and beverage point of sales systems Experience in effective resolution of difficult guest situations Problem-solving skills to professionally address both internal and external issues and to appropriately interact with co-workers and supervisors Excellent communication skills, both verbal and written, to successfully interact with hotel guests and staff. Strong attention to detail. Computer literacy, including Word and Excel. Solid analytical skills that demonstrate knowledge and understanding of financial responsibilities. Administration skills to include: Organized implementation of business Associate interviewing/hiring Department orientation Training, coaching, and counseling staff for maximum productivity and development • Regulating schedules, directing work, and conducting performance evaluations Desirable: Knowledge of liquor laws and regulations, health department regulations, and TIPS certification. Introductory Level from The Court of Master Sommeliers College degree, preferable in hotel and restaurant management Skils: Excellent interpersonal skills Ability to communicate in English with guest/visitors, vendors, media/publication contacts, community contacts, industry contacts, management and co-workers to their understanding. Ability to perform basic mathematical computations. Excellent verbal and writing skills. Knowledge of restaurant point-of-sale systems. Ability to work productively with other resort departments. Ability to work without constant, direct supervision. Ability to remain calm and courteous in demanding and difficult customer situations. Ability to work evenings, weekends and holidays. Fulfill the responsibilities of the restaurant MOD duties, when necessary Ability to motivate staff and maintain a cohesive team. JOB FUNCTIONS : Provide direction, support and communication to outlet managers and associates as needed to ensure complete guest satisfaction and attention to detail. Delegate responsibilities to FOH associates and track their progress. Establish service standards and ensure compliance in outlets through walk-through observations. Will observe daily conditions of all physical facilities and equipment in the outlets; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment. Meet with outlet managers to ensure compliance to service standards, policies and procedures. Handle human resources concerns including coaching, counseling, and disciplining associates Handle guest concerns and recognize and address potentially intoxicated, disruptive, or undesirable guests. Assist in creating schedules to ensure proper coverage for hotel occupancy levels Financial management - review daily revenue and labor reports to stay within budgeted and forecasted goals Handle special projects as assigned. Participate in promotional events and keep current on trends in the food and beverage industry. Ensure that all POS systems, inventory systems, wine lists and any other information pertinent to the selling of beverage remain accurate and up to date and are understood & adhered to by the team Be an active part of daily pre-shift meetings to keep staff abreast of anticipated business levels, new policies and procedures, ongoing training items, menu descriptions, and to foster a positive work environment. Actively participate in the cycle of service in order to promote, educate and sell to guests. Organize and complete (when needed) the administrative flow of beverage throughout the restaurant (including but not limited to: updating menu and line up notes, creation of floor plans, employee check in, employee check outs, beverage stocking and other side work) Maintain positive working relationship with kitchen leaders and line staff throughout service periods Ensure excellent service & hospitality is provided for all guests, community, vendors and investors Understand all food and beverage items offered, including ingredients, methods of preparation and proper service. Perform other tasks or projects as assigned by the Director of Outlets The salary range for this position is $78,000 to $80,000. This is the pay range for this position that the employer reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience, type and of size of prior property experience, location, and education. Other details Pay Type Salary Min Hiring Rate $78,000.00 Max Hiring Rate $80,000.00 Apply Now
SUMMARY: The Food & Beverage Supervisor is responsible for the operation of the Food Outlets at Wilderness at the Smokies and/or Soaky Mountain Waterpark. The Food & Beverage Supervisor will work with the Manager and Director to keep current on product needs for all outlets, keeping in line with pricing and budgeted costs. The Food & Beverage Supervisor is also responsible for ensuring inventory levels are current with the level of outlet demand. This includes, but is not limited to: ordering, staffing levels, inventory, budgets, and quality of food, adhering to all cash handling policies and procedures, and outlet cleanliness and ensuring that the products meet the highest standard. The Food & Beverage Supervisor reports to the Manager/Assistant Manager and Director of F&B and may assign additional responsibilities/tasks as they arise. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Keep all areas clean and organized to ensure highest level of customer service. Maintain product inventory at par levels, assuring proper rotation, storage of products and control of flow of inventory for each outlet Work with the Food & Beverage Manager and Director to increase the gross revenue through menu updates, pricing and special offers Responsible for hiring and training all personnel, including, but not limited to: cash-handling policies and procedures, handling of food items for food safety and maintaining a sanitary work environment so Health Departments' inspection scores are at the highest level possible. Oversee and manage daily staffing needs Complete mastery of all duties relative to the outlets, including but not limited to: bartending, expediting, cashiering, cooking, cleaning and dishwashing Comply with all applicable company policies and procedures - including, but not limited to: uniform and personal cleanliness requirements, documenting and reporting associate injuries, corrective action, associate reviews and all those as reflected in and apart from the Company handbook. All other duties as assigned by management SUPERVISORY RESPONSIBILITIES: Directly supervises employees under the direction of the Department Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and assisting in disciplining employees; addressing complaints and resolving problems. EDUCATION and/or EXPERIENCE: Level 2 Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Level 2 Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Level 1 Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY: Level 2 Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS: Tennessee Driver's License or ability to obtain one within 30 days of employment ServSafe Certificate TABC Permit QUALIFICATIONS: Strong leadership skills and ability to motivate people. Requires good negotiation and listening skills. Ability to act independently with little supervision. Knowledge of food and beverage menus, food preparation and presentation. Hands on manager, well organized, detail oriented, creative thinker. Skilled in problem solving and staff training. Efficiently handle multiple duties. Requires the ability to operate various office equipment to include a computer, word processing, spreadsheets, voice mail, copier, fax and calculator Requires a good understanding of company policies and procedures. Ability to handle stressful situations Good attendance and punctual. Exhibits professionalism. Exhibits good grooming habits. Wears the proper uniform. Works efficiently. Follows all resort and office policies and standard operating procedures. Conducts themselves in a professional manner with a positive attitude. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activities: While performing the duties of this job, the employee is required to: Regularly stand, walk, use hands to finger, handle and/or feel, reach with hands and/or arms and talk and/or hear Frequently sit, stoop, kneel, crouch and/or crawl and taste and/or smell Occasionally climb and/or balance Lifting Activities: While performing the duties of this job, the employee is required to: Regularly lift up to 25 pounds Frequently lift up to 50 pounds with assistance Vision Requirements: Close vision, peripheral vision, depth perception and ability to adjust focus WORK ENVIRONMENT: Regularly exposed to wet and/or humid conditions (Non-Weather) and moving mechanical parts Frequently exposed to outdoor weather conditions, extreme cold (Non-Weather) and extreme heat (Non-Weather) Occasionally exposed to fumes and/or airborne particles and toxic or caustic chemicals Noise Levels: Moderate Other details Pay Type Hourly Apply Now
May 16, 2024
Full time
SUMMARY: The Food & Beverage Supervisor is responsible for the operation of the Food Outlets at Wilderness at the Smokies and/or Soaky Mountain Waterpark. The Food & Beverage Supervisor will work with the Manager and Director to keep current on product needs for all outlets, keeping in line with pricing and budgeted costs. The Food & Beverage Supervisor is also responsible for ensuring inventory levels are current with the level of outlet demand. This includes, but is not limited to: ordering, staffing levels, inventory, budgets, and quality of food, adhering to all cash handling policies and procedures, and outlet cleanliness and ensuring that the products meet the highest standard. The Food & Beverage Supervisor reports to the Manager/Assistant Manager and Director of F&B and may assign additional responsibilities/tasks as they arise. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Keep all areas clean and organized to ensure highest level of customer service. Maintain product inventory at par levels, assuring proper rotation, storage of products and control of flow of inventory for each outlet Work with the Food & Beverage Manager and Director to increase the gross revenue through menu updates, pricing and special offers Responsible for hiring and training all personnel, including, but not limited to: cash-handling policies and procedures, handling of food items for food safety and maintaining a sanitary work environment so Health Departments' inspection scores are at the highest level possible. Oversee and manage daily staffing needs Complete mastery of all duties relative to the outlets, including but not limited to: bartending, expediting, cashiering, cooking, cleaning and dishwashing Comply with all applicable company policies and procedures - including, but not limited to: uniform and personal cleanliness requirements, documenting and reporting associate injuries, corrective action, associate reviews and all those as reflected in and apart from the Company handbook. All other duties as assigned by management SUPERVISORY RESPONSIBILITIES: Directly supervises employees under the direction of the Department Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and assisting in disciplining employees; addressing complaints and resolving problems. EDUCATION and/or EXPERIENCE: Level 2 Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Level 2 Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Level 1 Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY: Level 2 Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS: Tennessee Driver's License or ability to obtain one within 30 days of employment ServSafe Certificate TABC Permit QUALIFICATIONS: Strong leadership skills and ability to motivate people. Requires good negotiation and listening skills. Ability to act independently with little supervision. Knowledge of food and beverage menus, food preparation and presentation. Hands on manager, well organized, detail oriented, creative thinker. Skilled in problem solving and staff training. Efficiently handle multiple duties. Requires the ability to operate various office equipment to include a computer, word processing, spreadsheets, voice mail, copier, fax and calculator Requires a good understanding of company policies and procedures. Ability to handle stressful situations Good attendance and punctual. Exhibits professionalism. Exhibits good grooming habits. Wears the proper uniform. Works efficiently. Follows all resort and office policies and standard operating procedures. Conducts themselves in a professional manner with a positive attitude. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activities: While performing the duties of this job, the employee is required to: Regularly stand, walk, use hands to finger, handle and/or feel, reach with hands and/or arms and talk and/or hear Frequently sit, stoop, kneel, crouch and/or crawl and taste and/or smell Occasionally climb and/or balance Lifting Activities: While performing the duties of this job, the employee is required to: Regularly lift up to 25 pounds Frequently lift up to 50 pounds with assistance Vision Requirements: Close vision, peripheral vision, depth perception and ability to adjust focus WORK ENVIRONMENT: Regularly exposed to wet and/or humid conditions (Non-Weather) and moving mechanical parts Frequently exposed to outdoor weather conditions, extreme cold (Non-Weather) and extreme heat (Non-Weather) Occasionally exposed to fumes and/or airborne particles and toxic or caustic chemicals Noise Levels: Moderate Other details Pay Type Hourly Apply Now
Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position starting at $17.00 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Eldorado Hotel and Spa. Position Purpose: The Restaurant Supervisor is responsible for supporting the Team in making sure that restaurant operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Restaurant Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Food & Beverage Director / Restaurant Manager. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Food & Beverage Manager in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. HC2 Requirements: Excellent verbal communication and ability to multitask. 1-2 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at interview / upon hire. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 17-20 Hourly Wage PIa6b1e3333b89-2275
May 16, 2024
Full time
Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position starting at $17.00 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Eldorado Hotel and Spa. Position Purpose: The Restaurant Supervisor is responsible for supporting the Team in making sure that restaurant operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Restaurant Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Food & Beverage Director / Restaurant Manager. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Food & Beverage Manager in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. HC2 Requirements: Excellent verbal communication and ability to multitask. 1-2 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at interview / upon hire. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 17-20 Hourly Wage PIa6b1e3333b89-2275
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: Pecan Square Cafe is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PId55e099c001a-0981
May 16, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: Pecan Square Cafe is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PId55e099c001a-0981
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI78d2f26d1d76-6160
May 16, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI78d2f26d1d76-6160
Delavan Lake Lawn Management LLC
Delavan, Wisconsin
Job Description Job Description Position Title: RESTAURANT MANAGER - 1878 ON THE LAKE Location: Lake Lawn Resort - Delavan, WI Position Type: Full Time Education Level: High School Travel Percentage: None Job Shift:Any Job Category: Hospitality - Hotel Description: Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we ve helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort. To oversee the daily operations of the Restaurant, and Caf to enhance our guests dining experience through the highest of service standards. Responsible for the daily operations of the Restaurant and Caf area. Achieve appropriate staffing within the departments utilizing proper interviewing and hiring procedures. Train and supervise the staff of all area s utilizing an on-going training program. Supervises the Restaurant and Cafe staff in the delivery of services. Manage guest/group reservations for the Restaurant and special events. Schedule staff consistent with the volume of business and guest needs and with budgetary guidelines. Assist with the booking of F&B entertainment for the outlets. Maintain outlet facilities and equipment in good working order by identifying maintenance needs and preparing and logging all maintenance requests. Inform staff of daily specials, price changes and property events on a daily basis. Close out register and reconciles cash at the end of the shift. Ensure that all reservations for guests are controlled, including table assignments, section assignments, timely seating. Assist guest with any special request, problems or concerns that may arise. Performs the duties of Host, Waitstaff, Busperson, Bartender, Barback, Expeditor and Food Runner as needed. Assist and supervisor in any food or beverage outlets when necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualification: High school diploma or equivalent Minimum of two (2) years experience as an Assistant and/or Restaurant Manager or comparable experience in some other food service area Microsoft Excel and Word experience preferred Point of Sales (POS) System City of Delavan Bartender's License While performing the duties of this job, the employee is regularly required to stand; use hands to finger, hands to feel; and reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The position is indoors and outdoors; and is exposed to wet, hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time on their feet. PIe1e7ff6663bb-2874
May 16, 2024
Full time
Job Description Job Description Position Title: RESTAURANT MANAGER - 1878 ON THE LAKE Location: Lake Lawn Resort - Delavan, WI Position Type: Full Time Education Level: High School Travel Percentage: None Job Shift:Any Job Category: Hospitality - Hotel Description: Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we ve helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort. To oversee the daily operations of the Restaurant, and Caf to enhance our guests dining experience through the highest of service standards. Responsible for the daily operations of the Restaurant and Caf area. Achieve appropriate staffing within the departments utilizing proper interviewing and hiring procedures. Train and supervise the staff of all area s utilizing an on-going training program. Supervises the Restaurant and Cafe staff in the delivery of services. Manage guest/group reservations for the Restaurant and special events. Schedule staff consistent with the volume of business and guest needs and with budgetary guidelines. Assist with the booking of F&B entertainment for the outlets. Maintain outlet facilities and equipment in good working order by identifying maintenance needs and preparing and logging all maintenance requests. Inform staff of daily specials, price changes and property events on a daily basis. Close out register and reconciles cash at the end of the shift. Ensure that all reservations for guests are controlled, including table assignments, section assignments, timely seating. Assist guest with any special request, problems or concerns that may arise. Performs the duties of Host, Waitstaff, Busperson, Bartender, Barback, Expeditor and Food Runner as needed. Assist and supervisor in any food or beverage outlets when necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualification: High school diploma or equivalent Minimum of two (2) years experience as an Assistant and/or Restaurant Manager or comparable experience in some other food service area Microsoft Excel and Word experience preferred Point of Sales (POS) System City of Delavan Bartender's License While performing the duties of this job, the employee is regularly required to stand; use hands to finger, hands to feel; and reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The position is indoors and outdoors; and is exposed to wet, hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time on their feet. PIe1e7ff6663bb-2874
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we are looking for: Lamberts is seeking a talented and passionate Beverage Manager to lead our beverage program and enhance the overall dining experience for our guests. The Beverage Manager will be responsible for curating an outstanding selection of craft beers, spirits, fine wines, and signature cocktails that complement our offerings and showcase the best of Austin's beverage scene. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead and manage the front-of-house team, including bartenders, servers, hosts, and bussers, to promote professionalism, teamwork, and guest satisfaction Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction Collaborate with the management team to develop and implement strategies for improving service quality and guest experience Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on beverage knowledge, including product information, service techniques, and responsible alcohol service Manage a comprehensive beverage program that aligns with Lamberts' brand and culinary concept Create and update beverage menus, incorporating seasonal and innovative offerings while ensuring a balanced selection for diverse customer preferences Oversee beverage procurement, inventory management, and cost control to maximize profitability Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Collaborate with the culinary team to identify beverage pairings that enhance the flavors of our barbecue dishes Collaborate with the events team to assist in planning and executing various events, including live music performances, tastings, and special promotions Foster strong relationships with local suppliers, distributors, and artisans to source unique, high-quality beverages Continuously monitor industry trends, emerging products, and customer preferences to stay ahead Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Ensure compliance with health and safety regulations and maintain cleanliness and organization Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Requirements: Previous experience in a supervisory or managerial role within the restaurant industry In-depth food and beverage operations knowledge, including service techniques and product knowledge Proficient in managing inventory, cost control, and analyzing sales data Familiarity with health and safety regulations in the restaurant industry Certified in Texas Alcoholic Beverage Commission + Texas Food Management Strong leadership skills with the ability to motivate and inspire a team Excellent communication and interpersonal skills to interact with guests, staff, and management Strong attention to detail and organizational abilities Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI2870acb4e4e9-3834
May 16, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we are looking for: Lamberts is seeking a talented and passionate Beverage Manager to lead our beverage program and enhance the overall dining experience for our guests. The Beverage Manager will be responsible for curating an outstanding selection of craft beers, spirits, fine wines, and signature cocktails that complement our offerings and showcase the best of Austin's beverage scene. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead and manage the front-of-house team, including bartenders, servers, hosts, and bussers, to promote professionalism, teamwork, and guest satisfaction Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction Collaborate with the management team to develop and implement strategies for improving service quality and guest experience Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on beverage knowledge, including product information, service techniques, and responsible alcohol service Manage a comprehensive beverage program that aligns with Lamberts' brand and culinary concept Create and update beverage menus, incorporating seasonal and innovative offerings while ensuring a balanced selection for diverse customer preferences Oversee beverage procurement, inventory management, and cost control to maximize profitability Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Collaborate with the culinary team to identify beverage pairings that enhance the flavors of our barbecue dishes Collaborate with the events team to assist in planning and executing various events, including live music performances, tastings, and special promotions Foster strong relationships with local suppliers, distributors, and artisans to source unique, high-quality beverages Continuously monitor industry trends, emerging products, and customer preferences to stay ahead Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Ensure compliance with health and safety regulations and maintain cleanliness and organization Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Requirements: Previous experience in a supervisory or managerial role within the restaurant industry In-depth food and beverage operations knowledge, including service techniques and product knowledge Proficient in managing inventory, cost control, and analyzing sales data Familiarity with health and safety regulations in the restaurant industry Certified in Texas Alcoholic Beverage Commission + Texas Food Management Strong leadership skills with the ability to motivate and inspire a team Excellent communication and interpersonal skills to interact with guests, staff, and management Strong attention to detail and organizational abilities Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI2870acb4e4e9-3834
Job Description Job Description Description: At MML Hospitality, we strive to create unforgettable experiences by seamlessly blending food, service, and design. Led by visionaries Liz Lambert, Larry McGuire, and Tom Moorman, we provide refined hospitality through meticulous attention to detail, immersive storytelling, and extraordinary dining, hotel, and retail encounters. We take pride in owning and operating our properties, selectively pursuing projects that align with our core vision and values. With a strong commitment to respect, growth, and community, we offer a fulfilling career in hospitality, promoting teamwork, inclusivity, and well-being in our stunning locations. What we are looking for: Las Montanas is seeking a passionate Assistant General Manager who loves to elevate the dining experience, train and develop our managers and service staff, and seamlessly coordinate front-of-house and back-of-house operations to ensure a memorable dining experience. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Ski Pass Discounts Community Service Opportunities Relocation Assistance What you'll do: Support the General Manager in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction. Assist in recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism. Supervise and mentor servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service. Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management. Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws. Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste. Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth. Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction. Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele. Requirements: Minimum of 3 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least one year in a supervisory or managerial role. Strong knowledge of elevated dining service standards, wine and beverage programs, and culinary trends. Excellent leadership abilities, with the capacity to inspire and motivate a diverse team. Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management. Proven track record of achieving financial targets, implementing cost control measures, and driving profitability. Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure. Proficient in using restaurant management software, POS systems, and Microsoft Office Suite. Knowledge of health and safety regulations and compliance standards. Flexibility to work evenings, weekends, and holidays as required. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors Compensation details: 0 Yearly Salary PIc7ddd4df44d6-4812
May 16, 2024
Full time
Job Description Job Description Description: At MML Hospitality, we strive to create unforgettable experiences by seamlessly blending food, service, and design. Led by visionaries Liz Lambert, Larry McGuire, and Tom Moorman, we provide refined hospitality through meticulous attention to detail, immersive storytelling, and extraordinary dining, hotel, and retail encounters. We take pride in owning and operating our properties, selectively pursuing projects that align with our core vision and values. With a strong commitment to respect, growth, and community, we offer a fulfilling career in hospitality, promoting teamwork, inclusivity, and well-being in our stunning locations. What we are looking for: Las Montanas is seeking a passionate Assistant General Manager who loves to elevate the dining experience, train and develop our managers and service staff, and seamlessly coordinate front-of-house and back-of-house operations to ensure a memorable dining experience. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Ski Pass Discounts Community Service Opportunities Relocation Assistance What you'll do: Support the General Manager in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction. Assist in recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism. Supervise and mentor servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service. Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management. Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws. Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste. Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth. Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction. Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele. Requirements: Minimum of 3 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least one year in a supervisory or managerial role. Strong knowledge of elevated dining service standards, wine and beverage programs, and culinary trends. Excellent leadership abilities, with the capacity to inspire and motivate a diverse team. Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management. Proven track record of achieving financial targets, implementing cost control measures, and driving profitability. Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure. Proficient in using restaurant management software, POS systems, and Microsoft Office Suite. Knowledge of health and safety regulations and compliance standards. Flexibility to work evenings, weekends, and holidays as required. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors Compensation details: 0 Yearly Salary PIc7ddd4df44d6-4812
Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PIfb27eb7204cf-7273
May 16, 2024
Full time
Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PIfb27eb7204cf-7273
Job Description Job Description Description:Come seize your opportunity to have fun and grow with one of New Mexico's largest minority-owned companies!WORK, PLAY & ENJOY LIFE WITH HERITAGEWork hard and have fun doing it! Full-time Salary Position starting at 60k DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico. Position Purpose: The Food & Beverage Manager is responsible for making sure that restaurant operations run smoothly by supporting a culture of service within the team. They will oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. The Food & Beverage Manager is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Restaurant Supervisor, Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties: Work under direction of General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Perform interview, hire, disciplinary, and termination actions when necessary for team members. Maintaining profitability of restaurant through forecasting and staffing, by performing daily tracking of payroll and revenue. Communicate with General Manager, and other leadership etc. on all upcoming events, promotions, new products, etc. Drive morale positively as an accountable party to be present and visible to guests and team members. Maintain a proper flow of service and FOH staffing levels during shift. Monitor and critique food quality and service levels. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Support the General Manager in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of restaurant management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification required. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PIfba1-7277
May 16, 2024
Full time
Job Description Job Description Description:Come seize your opportunity to have fun and grow with one of New Mexico's largest minority-owned companies!WORK, PLAY & ENJOY LIFE WITH HERITAGEWork hard and have fun doing it! Full-time Salary Position starting at 60k DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico. Position Purpose: The Food & Beverage Manager is responsible for making sure that restaurant operations run smoothly by supporting a culture of service within the team. They will oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. The Food & Beverage Manager is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Restaurant Supervisor, Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties: Work under direction of General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Perform interview, hire, disciplinary, and termination actions when necessary for team members. Maintaining profitability of restaurant through forecasting and staffing, by performing daily tracking of payroll and revenue. Communicate with General Manager, and other leadership etc. on all upcoming events, promotions, new products, etc. Drive morale positively as an accountable party to be present and visible to guests and team members. Maintain a proper flow of service and FOH staffing levels during shift. Monitor and critique food quality and service levels. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Support the General Manager in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of restaurant management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification required. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PIfba1-7277
Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere "thank you" and "goodbye," and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions To lead and coordinate activities for the front of house of food & beverage outlets and to provide the guests with a great experience. Delivery of high-level guest service. Follow operational direction as set by the Venue Manager and Assistant Manager and support the service teams to deliver the level of service identified for their area. Essential Duties and Responsibilities Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures. Follows established work procedures and expedites the scope and the flow of work. Make staffing adjustments as necessary, based on the volume of business and budgeted labor percentages. Communicates with the Team Members through written and oral instructions. Communicate with the culinary staff daily, to ensure quality of the product and to foster a healthy relationship between kitchen(s) and service. Holds pre-shift line-ups or meetings with the Team Members to improve daily communication regarding, changes, specials, promotions, service steps etc. Assigns duties for opening and closing, and examines work for completion, neatness, and organization. Resolve any problems, which may occur during assigned shift (i.e. guest complaints, Team Member problems, etc.). Pass on to the Food and Beverage Manager any major incidents Promote positive customer relations through prompt, courteous and efficient service. Monitor customer satisfaction of food, service and ambiance. Responsible for cleanliness and sanitation throughout the outlet(s). Perform or assist team members in performing their duties and teach customer service skills. Document operational and physical deficiencies and pass on to the Venue Manager or the appropriate department for correction. Consistently fills out daily shift report detailing the events of your shift. Requisitions supplies and prepares inventories as requested. Ensure control/protection of company assets. Available and willing to work any changes in hours deemed necessary for Business Levels. Responsible for maintaining a consistent, regular good attendance record. May be required to be a panelist for the Internal Review Hearings. Ensures that highest possible standards of guest satisfaction and Team Member relations are maintained and carried out in a fair and equitable manner, and in accordance to NQ Casino's mission statement. This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned. Supervisory Responsibilities Directly supervise FOH Team Members. Carry out supervisory responsibilities in accordance with the organization's policies and procedures. Education High School diploma or GED. Experience Previous Food and Beverage supervisory experience necessary. Bartending abilities with emphasis on craft beer, mixology and wine service required Experience with computer-based POS system preferred. Skills Proficient in the use of Microsoft programs and other computer software. Ability to work with everyday mathematical concepts (Additions, subtractions, multiplications and percentages). Knowledge of procurement procedures and inventory systems. Ability to read and interpret documents such as safety rules and maintenance instructions and procedure manuals. Ability to prepare reports, correspondence, charts, layouts, forms, memoranda and other information and instructions. Ability to maintain effective working relationships with department heads and employees. Knowledge of a 24-hour, 7 day a week operation. Skill in solving practical problems and dealing with situations where only limited standardization exists. Excellent organizational, communication and interpersonal skills. Skill in identifying and resolving administrative problems under pressure conditions. Work nights, weekends and holidays as required. Other Requirements Available and willing to work nights, weekends and holidays as required. Ability to obtain and maintain a Tribal Work Permit. Valid driver's license (Must be in possession while operating a Tribal Vehicle). Washington State health card - By date of hire. Mandatory Alcohol Server Training (MAST) certification - 60 days from employment, or 1st class offered. Hepatitis A vaccination prior to first shift Physical Demands Requires the ability to lift and/or move objects weighing up to 65 pounds. Constantly requires the ability to give and receive detailed information through verbal communication. Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly. Constantly requires working with fingers rather than the whole hand or arm. Constantly requires repetitive movement of the wrists, hands and/or fingers. Often requires walking or moving about to accomplish tasks. Occasionally requires standing and/or sitting for sustained periods of time. Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms. Occasionally requires raising objects from a lower to a higher position or moving objects horizontally. Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment While performing the duties of this job, the employee is frequently exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.
May 15, 2024
Full time
Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere "thank you" and "goodbye," and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions To lead and coordinate activities for the front of house of food & beverage outlets and to provide the guests with a great experience. Delivery of high-level guest service. Follow operational direction as set by the Venue Manager and Assistant Manager and support the service teams to deliver the level of service identified for their area. Essential Duties and Responsibilities Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures. Follows established work procedures and expedites the scope and the flow of work. Make staffing adjustments as necessary, based on the volume of business and budgeted labor percentages. Communicates with the Team Members through written and oral instructions. Communicate with the culinary staff daily, to ensure quality of the product and to foster a healthy relationship between kitchen(s) and service. Holds pre-shift line-ups or meetings with the Team Members to improve daily communication regarding, changes, specials, promotions, service steps etc. Assigns duties for opening and closing, and examines work for completion, neatness, and organization. Resolve any problems, which may occur during assigned shift (i.e. guest complaints, Team Member problems, etc.). Pass on to the Food and Beverage Manager any major incidents Promote positive customer relations through prompt, courteous and efficient service. Monitor customer satisfaction of food, service and ambiance. Responsible for cleanliness and sanitation throughout the outlet(s). Perform or assist team members in performing their duties and teach customer service skills. Document operational and physical deficiencies and pass on to the Venue Manager or the appropriate department for correction. Consistently fills out daily shift report detailing the events of your shift. Requisitions supplies and prepares inventories as requested. Ensure control/protection of company assets. Available and willing to work any changes in hours deemed necessary for Business Levels. Responsible for maintaining a consistent, regular good attendance record. May be required to be a panelist for the Internal Review Hearings. Ensures that highest possible standards of guest satisfaction and Team Member relations are maintained and carried out in a fair and equitable manner, and in accordance to NQ Casino's mission statement. This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned. Supervisory Responsibilities Directly supervise FOH Team Members. Carry out supervisory responsibilities in accordance with the organization's policies and procedures. Education High School diploma or GED. Experience Previous Food and Beverage supervisory experience necessary. Bartending abilities with emphasis on craft beer, mixology and wine service required Experience with computer-based POS system preferred. Skills Proficient in the use of Microsoft programs and other computer software. Ability to work with everyday mathematical concepts (Additions, subtractions, multiplications and percentages). Knowledge of procurement procedures and inventory systems. Ability to read and interpret documents such as safety rules and maintenance instructions and procedure manuals. Ability to prepare reports, correspondence, charts, layouts, forms, memoranda and other information and instructions. Ability to maintain effective working relationships with department heads and employees. Knowledge of a 24-hour, 7 day a week operation. Skill in solving practical problems and dealing with situations where only limited standardization exists. Excellent organizational, communication and interpersonal skills. Skill in identifying and resolving administrative problems under pressure conditions. Work nights, weekends and holidays as required. Other Requirements Available and willing to work nights, weekends and holidays as required. Ability to obtain and maintain a Tribal Work Permit. Valid driver's license (Must be in possession while operating a Tribal Vehicle). Washington State health card - By date of hire. Mandatory Alcohol Server Training (MAST) certification - 60 days from employment, or 1st class offered. Hepatitis A vaccination prior to first shift Physical Demands Requires the ability to lift and/or move objects weighing up to 65 pounds. Constantly requires the ability to give and receive detailed information through verbal communication. Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly. Constantly requires working with fingers rather than the whole hand or arm. Constantly requires repetitive movement of the wrists, hands and/or fingers. Often requires walking or moving about to accomplish tasks. Occasionally requires standing and/or sitting for sustained periods of time. Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms. Occasionally requires raising objects from a lower to a higher position or moving objects horizontally. Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment While performing the duties of this job, the employee is frequently exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.