Job Description Pay Range: $82,500 to $103,100 per year The Assistant FSQA Manager role works directly with processing plant operations leadership team to ensure compliance with Foster Farms, FSIS/USDA, and customer requirements on assigned shift. Directs, oversees, and implements the Food Safety and Quality Assurance (FSQA) programs to ensure product safety, legality, and quality across multiple plant processes including first processing and second processing. Responsible for the management and development of supervisory and/or hourly FSQA personnel to achieve departmental goals. Essential Functions: Responsible for the implementation, verification, and validation of Food Safety programs such as HACCP plans, SSOP compliance, ensuring adherence with audit standards such as BRC and managing regulatory relationship with local USDA/FSIS. Ensure operations management team and hourly employees are compliant with food safety and quality procedures. This includes direct observation of processes, as well as training as needed of production, sanitation, maintenance, and quality assurance groups. Manage the implementation, maintenance, evaluation, and enforcement of FSIS/USDA regulations, as well as corporate programs (pest control, allergen, product quality). This position is authorized to place non-conforming product on FSQA hold if it does not meet Foster Farms standards, customer expectations, or legal requirements. In addition, this position has authority to render decisions regarding product disposition, including release or disposal of product. Hire and lead procedural, regulatory, and food safety training for FSQA supervisors and hourly technicians to ensure high levels of competency, commitment and performance. Promote a food safety culture with FSQA supervisors and hourly team members. Work in conjunction with plant management staff to maintain a positive working relationship with in-plant FSIS/USDA personnel. This includes direct communications and meetings with FSIS to report non-compliance resolution, as well as Foster Farms response to trending concerns. Manage and improve the FSQA data reporting systems, communicating trends and root-cause analysis to management for deficiency resolution and process improvement. Actively participate in projects (FSQA or operations) and activities to modify, retrofit and improve performance from a food safety and/or quality perspective. Develop, implement, and maintain SPC programs
May 06, 2024
Full time
Job Description Pay Range: $82,500 to $103,100 per year The Assistant FSQA Manager role works directly with processing plant operations leadership team to ensure compliance with Foster Farms, FSIS/USDA, and customer requirements on assigned shift. Directs, oversees, and implements the Food Safety and Quality Assurance (FSQA) programs to ensure product safety, legality, and quality across multiple plant processes including first processing and second processing. Responsible for the management and development of supervisory and/or hourly FSQA personnel to achieve departmental goals. Essential Functions: Responsible for the implementation, verification, and validation of Food Safety programs such as HACCP plans, SSOP compliance, ensuring adherence with audit standards such as BRC and managing regulatory relationship with local USDA/FSIS. Ensure operations management team and hourly employees are compliant with food safety and quality procedures. This includes direct observation of processes, as well as training as needed of production, sanitation, maintenance, and quality assurance groups. Manage the implementation, maintenance, evaluation, and enforcement of FSIS/USDA regulations, as well as corporate programs (pest control, allergen, product quality). This position is authorized to place non-conforming product on FSQA hold if it does not meet Foster Farms standards, customer expectations, or legal requirements. In addition, this position has authority to render decisions regarding product disposition, including release or disposal of product. Hire and lead procedural, regulatory, and food safety training for FSQA supervisors and hourly technicians to ensure high levels of competency, commitment and performance. Promote a food safety culture with FSQA supervisors and hourly team members. Work in conjunction with plant management staff to maintain a positive working relationship with in-plant FSIS/USDA personnel. This includes direct communications and meetings with FSIS to report non-compliance resolution, as well as Foster Farms response to trending concerns. Manage and improve the FSQA data reporting systems, communicating trends and root-cause analysis to management for deficiency resolution and process improvement. Actively participate in projects (FSQA or operations) and activities to modify, retrofit and improve performance from a food safety and/or quality perspective. Develop, implement, and maintain SPC programs
Patient Dining Assistant US-OR-PORTLAND Job ID: 24-36657 Type: Part Time - Benefitted Emanuel Medical Ctr campus Overview Patients feel comfortable seeking your advice on meals and snacks. You have a keen understanding of their dietary restrictions and how to choose the best food options. Your caring and competent nature fits well with the Legacy mission of making life better for others. As a natural "people person," the Patient Dining Assistant communicates with patients in-person or via phone to help them place their meal orders based on dietary restrictions. As a valuable member of the food and nutrition team, the Patient Dining Assistant accurately inputs menu selections, responds to requests from nursing units and makes sure that patients' meals are consistent with their diet orders. Provides excellent customer service, acting as the Nutrition Services "greeter" who directly communicates with patients by telephone or in person. Serves meals to patients in a professional, efficient manner; instructs patients on meal ordering system; assists patients in placing meal orders; assesses the patients capabilities to utilize the meal order system; completes calorie counts - recording patient intake; clearly communicates diet order restrictions to patient; participates as part of the food and nutrition team - with nurses, dietitians, and other staff. Takes patients' orders, menu choices for their meals or snacks. Accurately inputs menu selections, prints, meal tickets, responds to printed requests from nursing units, assuring patient choices are consistent with their diet orders. Responsibilities Answers telephone calls from patients, nursing staff, and others. Enters patient menu selections and other patient information into computer system accurately and in a timely manner demonstrating computer literacy. Responds to telephone and printer generated meal choices and inquiries utilizing established scripts as applicable. Verifies diet orders and confirms that patient requests are appropriate for the specified diet order; delivers appropriate menu for diet order. Assures all call center processes are performed smoothly and on schedule - including generating/distributing reports from Computrition/Electronic Health Record, meeting benchmark standards for length of calls, etc. Serves meals and between meal nourishments to patients in a professional and efficient manner. Assists patients and/or family members in placing meal orders utilizing established scripts; assesses patient's ability to utilize the meal order system and follows up with the appropriate staff member if unable to participate. Processes diet requisitions retrieved from nursing stations and coordinates additional call center processes between nursing units and production. Orders and replenishes floor stock items on nursing units. Retrieves completed meals from patients' rooms in a timely manner and records nutrient intake from meals Communicates with members of other Food and Nutrition Department and other departments effectively and concisely regarding patient support concerns/issues, requests, and other special circumstances; acts as a Food and Nutrition Department liaison. Portions food items in proper containers utilizing proper portion sizes. Anticipates patient/team member needs and services them; when conflicts/concerns arise, he/she takes ownership of the problem and ensures a positive resolution. Participates in departmental quality improvement activities. Serves as a quality assurance control point for every aspect of the room service program. Performs other duties as requested/assigned. Qualifications Education: High school diploma or equivalent preferred. Experience in customer service environment, and computer operations required. Experience in high volume call center, and food service operations with knowledge of therapeutic diets are preferred. Registered Diet Technician preferred. Skills: Knowledge of specialized diets, hospital processes, medical terminology, along with emergency codes and responses are essential for this position. Experienced in use of computers, with focus on data input, production reports/tallies. Ability to work efficiently without direct supervision; time management skills are essential. Ability to manage high call volumes - to courteously receive patient phone calls, process the information and accurately enter into computer system. Demonstrates the ability to speak clearly and be easily understood in a positive and professional manner. Ability to complete all conversations in a positive and helpful manner while meeting time management expectations. Ability to understand and determine patient requests when language or communication style may be difficult to understand, or other patient complications exist. Ability to triage and manage requests to ensure that customer service and essential job functions are always maintained. Ability to understand, operate and problem solve office equipment issues. Ability to interact effectively with hospital and department computer software programs. Ability to understand and utilize patient nutrition related information. Ability to successfully negotiate patient meal choices during phone interactions. LEGACY'S VALUES IN ACTION: Follows guidelines set forth in Legacy's Values in Action. Equal Opportunity Employer/Vet/Disabled Compensation details: 17.54-23.75 Hourly Wage PIa33-9362
May 04, 2024
Full time
Patient Dining Assistant US-OR-PORTLAND Job ID: 24-36657 Type: Part Time - Benefitted Emanuel Medical Ctr campus Overview Patients feel comfortable seeking your advice on meals and snacks. You have a keen understanding of their dietary restrictions and how to choose the best food options. Your caring and competent nature fits well with the Legacy mission of making life better for others. As a natural "people person," the Patient Dining Assistant communicates with patients in-person or via phone to help them place their meal orders based on dietary restrictions. As a valuable member of the food and nutrition team, the Patient Dining Assistant accurately inputs menu selections, responds to requests from nursing units and makes sure that patients' meals are consistent with their diet orders. Provides excellent customer service, acting as the Nutrition Services "greeter" who directly communicates with patients by telephone or in person. Serves meals to patients in a professional, efficient manner; instructs patients on meal ordering system; assists patients in placing meal orders; assesses the patients capabilities to utilize the meal order system; completes calorie counts - recording patient intake; clearly communicates diet order restrictions to patient; participates as part of the food and nutrition team - with nurses, dietitians, and other staff. Takes patients' orders, menu choices for their meals or snacks. Accurately inputs menu selections, prints, meal tickets, responds to printed requests from nursing units, assuring patient choices are consistent with their diet orders. Responsibilities Answers telephone calls from patients, nursing staff, and others. Enters patient menu selections and other patient information into computer system accurately and in a timely manner demonstrating computer literacy. Responds to telephone and printer generated meal choices and inquiries utilizing established scripts as applicable. Verifies diet orders and confirms that patient requests are appropriate for the specified diet order; delivers appropriate menu for diet order. Assures all call center processes are performed smoothly and on schedule - including generating/distributing reports from Computrition/Electronic Health Record, meeting benchmark standards for length of calls, etc. Serves meals and between meal nourishments to patients in a professional and efficient manner. Assists patients and/or family members in placing meal orders utilizing established scripts; assesses patient's ability to utilize the meal order system and follows up with the appropriate staff member if unable to participate. Processes diet requisitions retrieved from nursing stations and coordinates additional call center processes between nursing units and production. Orders and replenishes floor stock items on nursing units. Retrieves completed meals from patients' rooms in a timely manner and records nutrient intake from meals Communicates with members of other Food and Nutrition Department and other departments effectively and concisely regarding patient support concerns/issues, requests, and other special circumstances; acts as a Food and Nutrition Department liaison. Portions food items in proper containers utilizing proper portion sizes. Anticipates patient/team member needs and services them; when conflicts/concerns arise, he/she takes ownership of the problem and ensures a positive resolution. Participates in departmental quality improvement activities. Serves as a quality assurance control point for every aspect of the room service program. Performs other duties as requested/assigned. Qualifications Education: High school diploma or equivalent preferred. Experience in customer service environment, and computer operations required. Experience in high volume call center, and food service operations with knowledge of therapeutic diets are preferred. Registered Diet Technician preferred. Skills: Knowledge of specialized diets, hospital processes, medical terminology, along with emergency codes and responses are essential for this position. Experienced in use of computers, with focus on data input, production reports/tallies. Ability to work efficiently without direct supervision; time management skills are essential. Ability to manage high call volumes - to courteously receive patient phone calls, process the information and accurately enter into computer system. Demonstrates the ability to speak clearly and be easily understood in a positive and professional manner. Ability to complete all conversations in a positive and helpful manner while meeting time management expectations. Ability to understand and determine patient requests when language or communication style may be difficult to understand, or other patient complications exist. Ability to triage and manage requests to ensure that customer service and essential job functions are always maintained. Ability to understand, operate and problem solve office equipment issues. Ability to interact effectively with hospital and department computer software programs. Ability to understand and utilize patient nutrition related information. Ability to successfully negotiate patient meal choices during phone interactions. LEGACY'S VALUES IN ACTION: Follows guidelines set forth in Legacy's Values in Action. Equal Opportunity Employer/Vet/Disabled Compensation details: 17.54-23.75 Hourly Wage PIa33-9362
Job title Assistant Executive Chef Reports to Executive Chef Department Operations FLSA Status Full-Time, Exempt Professional Position Summary The Assistant Executive Chef reports to the Executive Chef and works with a culinary team to assist in oversight of the culinary operations within our dining operations. They manage and develop the team of culinary professionals in the operations and are responsible for oversight of all culinary functions including menu development in the operations assigned. They work closely and manage the team of culinarians on menu development, bids, contracts, and sourcing of products. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Weekends and evenings are required. Essential Functions Develops and directs culinary staff in contract dining in the following areas: understanding and utilization of recipes, food handling procedures, kitchen safety and sanitation, cooking methods, product taste and presentation, use of equipment, leftover utilization and proper record keeping. Hands on training and development of culinary employees. Works with Cook I's, chef managers, unit assistant managers to verify and update recipes and production records. Maintains the computerized recipe database. Maintains portion control and quality standards in both contract dining and retail operations Assesses Back of House (BOH) contract dining through observation and develops corrective action plans. Assists with test kitchen operations including preparation and cutting of new products and developing recipes, cycle menus and theme dinners. Assists in development of, and compliance with a comprehensive HACCP and overall CDS quality assurance program. Assists with on-going dining service customer surveys and focus group sessions. Trains, supervises and evaluates culinary staff in contract dining. Supervises Chef Managers of Contract Dining Operations. Provides culinary supervision and support for major campus events and the catering department as directed by the Executive Chef. Education and Training Associate's Degree and formal culinary training required. Desired Qualifications Minimum of 2 years experience as chef or other key position in high volume food production operation (university, commissary, hotel, club, or other large institution). Must be familiar with and able to demonstrate a thorough knowledge of HACCP principles and analytical cost control methods. Good computer skills, including Microsoft Office Word, Excel, and PowerPoint. Experience with computer based menu management system preferred. Thorough understanding of proper staff and equipment utilization. Thorough knowledge of food service principles and practices required. Creativity, effective communication and organizational skills. Ability to meet frequent deadlines. Ability to multi task effectively. Be able to work minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls The position may operate in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise Exposure to extreme temperatures in coolers and freezers Work may take place in a refrigerated and temperature controlled environment Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, bend, kneel, crouch or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. Specific vision abilities required by the job include close vision and ability to adjust focus. The employee must have the ability to use hands and fingers, manipulate fingers; and reach with hands and arms. The employee must frequently lift, move, push and pull items weighing 25 lbs and occasionally lift and/or move items like cres carts (on wheels) weighing up to 50 lbs or more. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification American Culinary Federation - Certified Executive Chef (ACF - CEC) completed or willingness to start program and work towards completion required. ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 03, 2024
Full time
Job title Assistant Executive Chef Reports to Executive Chef Department Operations FLSA Status Full-Time, Exempt Professional Position Summary The Assistant Executive Chef reports to the Executive Chef and works with a culinary team to assist in oversight of the culinary operations within our dining operations. They manage and develop the team of culinary professionals in the operations and are responsible for oversight of all culinary functions including menu development in the operations assigned. They work closely and manage the team of culinarians on menu development, bids, contracts, and sourcing of products. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Weekends and evenings are required. Essential Functions Develops and directs culinary staff in contract dining in the following areas: understanding and utilization of recipes, food handling procedures, kitchen safety and sanitation, cooking methods, product taste and presentation, use of equipment, leftover utilization and proper record keeping. Hands on training and development of culinary employees. Works with Cook I's, chef managers, unit assistant managers to verify and update recipes and production records. Maintains the computerized recipe database. Maintains portion control and quality standards in both contract dining and retail operations Assesses Back of House (BOH) contract dining through observation and develops corrective action plans. Assists with test kitchen operations including preparation and cutting of new products and developing recipes, cycle menus and theme dinners. Assists in development of, and compliance with a comprehensive HACCP and overall CDS quality assurance program. Assists with on-going dining service customer surveys and focus group sessions. Trains, supervises and evaluates culinary staff in contract dining. Supervises Chef Managers of Contract Dining Operations. Provides culinary supervision and support for major campus events and the catering department as directed by the Executive Chef. Education and Training Associate's Degree and formal culinary training required. Desired Qualifications Minimum of 2 years experience as chef or other key position in high volume food production operation (university, commissary, hotel, club, or other large institution). Must be familiar with and able to demonstrate a thorough knowledge of HACCP principles and analytical cost control methods. Good computer skills, including Microsoft Office Word, Excel, and PowerPoint. Experience with computer based menu management system preferred. Thorough understanding of proper staff and equipment utilization. Thorough knowledge of food service principles and practices required. Creativity, effective communication and organizational skills. Ability to meet frequent deadlines. Ability to multi task effectively. Be able to work minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls The position may operate in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise Exposure to extreme temperatures in coolers and freezers Work may take place in a refrigerated and temperature controlled environment Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, bend, kneel, crouch or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. Specific vision abilities required by the job include close vision and ability to adjust focus. The employee must have the ability to use hands and fingers, manipulate fingers; and reach with hands and arms. The employee must frequently lift, move, push and pull items weighing 25 lbs and occasionally lift and/or move items like cres carts (on wheels) weighing up to 50 lbs or more. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification American Culinary Federation - Certified Executive Chef (ACF - CEC) completed or willingness to start program and work towards completion required. ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Levy Sector Position Title: LEAD, KITCHEN UTILITY - Fresno Grizzlies at Chukchansi Park Pay Range: $16.00 to $16.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. Job Summary Summary: Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with. Essential Duties and Responsibilities: Delivers quality customer service to customers by providing one on one attention to the detail. Provide assignments and assistance to team members. Demonstrate proper use of personal protective equipment in all aspects of job performance. Relieve shift supervisor in times of absence. Adjust or cover schedules as needed during times of short staffing. Ensure that team member maintain set standards by conducting quality assurance surveys. Monitor and report any equipment issues or shortages. Conduct customer and patient surveys. Any other duties as assigned by supervisor or director. Interact with patients/customers in an appropriate manner in relation to age based competencies. Performs other duties as assigned. Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Req ID: Levy Sector Fresno Grizzlies at Chukchansi Park NICOLE T MCCONAHA req_classification
Apr 26, 2024
Full time
Levy Sector Position Title: LEAD, KITCHEN UTILITY - Fresno Grizzlies at Chukchansi Park Pay Range: $16.00 to $16.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. Job Summary Summary: Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with. Essential Duties and Responsibilities: Delivers quality customer service to customers by providing one on one attention to the detail. Provide assignments and assistance to team members. Demonstrate proper use of personal protective equipment in all aspects of job performance. Relieve shift supervisor in times of absence. Adjust or cover schedules as needed during times of short staffing. Ensure that team member maintain set standards by conducting quality assurance surveys. Monitor and report any equipment issues or shortages. Conduct customer and patient surveys. Any other duties as assigned by supervisor or director. Interact with patients/customers in an appropriate manner in relation to age based competencies. Performs other duties as assigned. Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Req ID: Levy Sector Fresno Grizzlies at Chukchansi Park NICOLE T MCCONAHA req_classification