TC Restaurant Group
Nashville, Tennessee
May 16, 2024
Full time
POSITION SUMMARY: Barback assists Bartenders in all opening and closing duties. Responsible for maintaining clean bars, stocking, and cleanliness of silverware, glassware, and dishes for a high-volume restaurant and/or nightlife bar. Works in an efficient and professional manner while maintaining a positive attitude and delivering superior Guest service at all times. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: - Respond to Guest inquiries and requests in a courteous and polite manner - Maintain line of sight/atmosphere control by circulating through your work area throughout shift - Provide professional and friendly guest services. Respond to Guest inquiries and requests in a courteous and polite manner - Adhere to all TC Restaurant Group Standard Operating Procedures - Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Keep back bar clean and organized - Ensure nightly/weekly and opening/running/closing duties are completed - Maintain opening/closing liquor, beer, wine, and consumables par - Ensure proper rotation of all liquor, beer, wine, and consumable items - Clean all spills and waste immediately. Sweep and mop as needed. Place all trash in proper receptacles - Assist with loading/unloading of miscellaneous equipment, such as boxes, food, and beverage product - Responsible for ensuring all stocking is complete, and any shortage of stock is reported- Polish and wash glassware throughout shift. Prepares all mixes and garnishes - Recognize and acknowledge when Guests are becoming intoxicated and/or are intoxicated - Monitor potentially intoxicated and/or disruptive Guests and promptly bring to a manager's attention - Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures - Comply with all state and federal liquor laws - Report any incidents of theft, vandalism, violations, or guest complaints/incidents - Performs other job-related duties as assigned IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE BARBACK WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES: - Accountability - Adherence to Policy - Appearance - Attitude - Dependability - Development - Guest satisfaction - Job skills knowledge - Judgment - Productivity - Punctuality - Quality of work - Teamwork - Working relationships - Written and Verbal communication WORKING KNOWLEDGE /EDUCATION/REQUIREMENTS: - High School Diploma or equivalent required - Proof of eligibility to work in the United States - 21+ years of age - Possession of or the ability to possess all state required work cards - Maintain a professional, neat, and well-groomed appearance adhering to Company standards - Knowledge of basic bar and restaurant operations and liquor, beer, and wine brand names - Knowledge of drink recipes and proper garnish, cutting, and presentation - Proper lifting techniques, Inventory, and stock rotation - Entry level of high-volume bar, restaurant, and nightlife operations - Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures - Work is typically in an area, which may be unusually hot, cold, noisy etc. Work may be performed in small areas with a 3 ft. access. - Tasks are performed from a non-sitting and sitting position. - Ability to lift, push and pull up to 20 pounds. - Ability to perform work tasks while bending, stooping, climbing, and reaching. - Constant contact with guests and fellow Team Members is required. - Schedule could exceed 30 hours per week and may include overtime when approved by management - Work varied shifts to include days, nights, weekends, and holidays - Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment. TC Restaurant Group is an Equal Opportunity Employer.