Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 20, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 20, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 20, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Looking for more than just a job? Looking for a community rather than just coworkers? Then ROBBINS BROOK is the place for you! Robbins Brook is looking for Part-Time Receptionists to join our team on the evening shifts (4p-830p and 2p-830p) Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist at Robbins Brook , you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Receptionist Duties & Responsibilities: Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Receptionist Requirements: Possesses knowledge of telephone system and capable of teaching others
May 20, 2024
Full time
Looking for more than just a job? Looking for a community rather than just coworkers? Then ROBBINS BROOK is the place for you! Robbins Brook is looking for Part-Time Receptionists to join our team on the evening shifts (4p-830p and 2p-830p) Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist at Robbins Brook , you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Receptionist Duties & Responsibilities: Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Receptionist Requirements: Possesses knowledge of telephone system and capable of teaching others
Adecco is assisting Pennyrile Forest State Resort Park in Gilbertsville, KY to fill a Front Desk Clerk position. Our team is made up of people who are hard-working, energetic, and passionate about what they do! As a resort front desk associate, you are what makes the guest's stay an experience of a lifetime. Pay Rate: $11-$12 Weekly Pay Hours: Thursday & Friday, 10am-6pm and Saturday, Sunday, & Monday, 3pm-11pm Responsibilities: • Promptly greet guests in a friendly and professional manner. • guest registration process, issue unit keys, and provide resort information and area attractions details and directions. • Accurately process all cash and credit card transactions in accordance with established procedures. • Balance all cash receipts and work performed during shift and perform a bucket check on shift, post all guest charges, complete cashier, and other reports, preparing deposit, and counting/securing of assigned bank. • Complete check-out procedures, compute bills, verify that the correct charges and credits are posted to the corresponding guest folio, collect payment, and makes changes as required. • May routinely reserve and confirm guest reservations for individuals and/or groups that are requested, process cancellations, revisions, and information updates on changes. • Make pre-arrival informational calls to booked incoming guests, confirm, and cancel reservations for guests and answer a variety of questions for guests pertaining to their reservations. • Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Resolve guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiries or concerns to management that may require additional monitoring or follow-up. Qualifications: • Excellent organizational skills required • Excellent communication skills • Acquires job skills and learns policies and procedures to complete routine tasks • Ability to read and comprehend routine instructions, short correspondence, and memos • Ability to give high priority to customer service • Ability to solve problems with a minimum of supervision • Basic office skills helpful including basic math, proper cash handling procedures • Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff • Ability to multi-task and work in a fast-paced environment • Must be people oriented and able to work independently or with others as needed • PC Skills and Knowledge • Ability to use basic office equipment including Fax, copier, printers • Must be able to easily and frequently change from one activity to another while operating a switchboard or computer keyboard • Must be able to stand for an extended period, up to 6-8 hours a day Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Click on Apply Now to be considered for this Hotel Front Desk Clerk job at Pennyrile Forest State Resort Park in Gilbertsville, KY or you can visit our website to search for other opportunities that are currently available. Equal Opportunity Employer/Veterans/Disabled. Pay Details: $11.00 to $12.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
May 20, 2024
Full time
Adecco is assisting Pennyrile Forest State Resort Park in Gilbertsville, KY to fill a Front Desk Clerk position. Our team is made up of people who are hard-working, energetic, and passionate about what they do! As a resort front desk associate, you are what makes the guest's stay an experience of a lifetime. Pay Rate: $11-$12 Weekly Pay Hours: Thursday & Friday, 10am-6pm and Saturday, Sunday, & Monday, 3pm-11pm Responsibilities: • Promptly greet guests in a friendly and professional manner. • guest registration process, issue unit keys, and provide resort information and area attractions details and directions. • Accurately process all cash and credit card transactions in accordance with established procedures. • Balance all cash receipts and work performed during shift and perform a bucket check on shift, post all guest charges, complete cashier, and other reports, preparing deposit, and counting/securing of assigned bank. • Complete check-out procedures, compute bills, verify that the correct charges and credits are posted to the corresponding guest folio, collect payment, and makes changes as required. • May routinely reserve and confirm guest reservations for individuals and/or groups that are requested, process cancellations, revisions, and information updates on changes. • Make pre-arrival informational calls to booked incoming guests, confirm, and cancel reservations for guests and answer a variety of questions for guests pertaining to their reservations. • Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Resolve guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiries or concerns to management that may require additional monitoring or follow-up. Qualifications: • Excellent organizational skills required • Excellent communication skills • Acquires job skills and learns policies and procedures to complete routine tasks • Ability to read and comprehend routine instructions, short correspondence, and memos • Ability to give high priority to customer service • Ability to solve problems with a minimum of supervision • Basic office skills helpful including basic math, proper cash handling procedures • Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff • Ability to multi-task and work in a fast-paced environment • Must be people oriented and able to work independently or with others as needed • PC Skills and Knowledge • Ability to use basic office equipment including Fax, copier, printers • Must be able to easily and frequently change from one activity to another while operating a switchboard or computer keyboard • Must be able to stand for an extended period, up to 6-8 hours a day Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Click on Apply Now to be considered for this Hotel Front Desk Clerk job at Pennyrile Forest State Resort Park in Gilbertsville, KY or you can visit our website to search for other opportunities that are currently available. Equal Opportunity Employer/Veterans/Disabled. Pay Details: $11.00 to $12.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Adecco is assisting a client in Cadiz, KY who is recruiting for a Front Desk Clerk. This position is a seasonal opportunity that could become a long-term position. As a Front Desk Clerk , you will be required to discuss reservations, events, auditing, and providing information to guests while exercising awesome customer service skills! If you meet the qualifications listed below - Apply Now! This position will require flexibility of schedule between 2nd, & 3rd shifts, and weekends are required. Responsibilities for a Front Desk Clerk job include but are not limited to: • Answering phones and handling reservations/guest check in's • Discussing any questions or issues with guests/potential guests • Handle transactions of room and event reservations • Night Auditing • Maintain log of all lodge reservations and guest information Candidates must meet the following requirements to be considered for Front Desk Clerk job: • Excellent customer service skills • Time-management skills • Previous night auditing experience required • Previous experience in a customer service position is required • Flexible work schedule What's in this for you? • Pay rates starting at $ 12.90 per hour, plus overtime as needed! • Weekly Pay - you receive a paycheck every week • Comprehensive benefits after 1 week - medical, dental, vision, options available Click on "Apply Now" to be considered for this Front Desk Clerk position in Cadiz, KY! You may also visit to view other current opportunities! Pay Details: $12.90 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
May 20, 2024
Full time
Adecco is assisting a client in Cadiz, KY who is recruiting for a Front Desk Clerk. This position is a seasonal opportunity that could become a long-term position. As a Front Desk Clerk , you will be required to discuss reservations, events, auditing, and providing information to guests while exercising awesome customer service skills! If you meet the qualifications listed below - Apply Now! This position will require flexibility of schedule between 2nd, & 3rd shifts, and weekends are required. Responsibilities for a Front Desk Clerk job include but are not limited to: • Answering phones and handling reservations/guest check in's • Discussing any questions or issues with guests/potential guests • Handle transactions of room and event reservations • Night Auditing • Maintain log of all lodge reservations and guest information Candidates must meet the following requirements to be considered for Front Desk Clerk job: • Excellent customer service skills • Time-management skills • Previous night auditing experience required • Previous experience in a customer service position is required • Flexible work schedule What's in this for you? • Pay rates starting at $ 12.90 per hour, plus overtime as needed! • Weekly Pay - you receive a paycheck every week • Comprehensive benefits after 1 week - medical, dental, vision, options available Click on "Apply Now" to be considered for this Front Desk Clerk position in Cadiz, KY! You may also visit to view other current opportunities! Pay Details: $12.90 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Front Desk Specialist Non-profit organization is Uptown Charlotte has several positions for front desk specialists to support the daily management of the facility. Positions are available for 1 st , 2 nd and 3 rd Shift. This is a contract to Hire position with a payrate of $16.00 with a good benefits program once you are permanent located in the East Side of Uptown Charlotte NC. ESSENTIAL FUNCTIONS Provides basic needs assistance to guests accessing the facility. Must show up for work consistently, on time and be trustworthy. Friendly, courteous, and welcoming while always greeting our guests. Remain professional under pressure and demonstrate responsible decision making in stressful and unexpected situations Patience, creativity, flexibility, and compassion Sensitivity to persons with disabilities and other minority populations Sensitive to cultural, economic, gender, and sexual orientation differences Explain program requirements to new guests Monitors facility activities to ensure a smooth delivery of services, effective and safe facility operations, and coordination of care with case managers and other agency personnel. Communicate effectively with guests in a professional and trauma informed manner. Completes data entry, incident reports, daily log, and other paperwork . OTHER RESPONSIBILITIES Adhere to the schedule and work shifts as assigned. Role model positive, professional behavior including appearance and communication with others, including and especially in difficult conversations Document in shelter email shift communications thoroughly and diligently situations of note that occur during each shift, information if shared will be helpful in meeting the individual needs of individual guests, concerns that arose, etc. Complete ongoing training and education related to Low Barriere, Housing first and other best practices approach Completes HMIS training within the first 30 days Perform house-keeping duties tasks as needed Perform other duties as assigned. EDUCATION, EXPERIENCE AND SKILLS REQUIRED A Bachelor's degree preferred High school diploma or equivalent is required. Experience working with homeless or low income populations and experience working facilities supporting homeless or low income are preferred. Must be certified in CPR and First Aid or willingness and ability to complete certification within 60 days of hire. Ability to communicate effectively orally and in writing. interact appropriately with service partners, governmental agencies, volunteers, visitors, and clients. Key Words: Front desk Housekeeping Work Safety Safety Hospitality Customer Service Bachelor's Degree Requirement: Yes
May 20, 2024
Full time
Front Desk Specialist Non-profit organization is Uptown Charlotte has several positions for front desk specialists to support the daily management of the facility. Positions are available for 1 st , 2 nd and 3 rd Shift. This is a contract to Hire position with a payrate of $16.00 with a good benefits program once you are permanent located in the East Side of Uptown Charlotte NC. ESSENTIAL FUNCTIONS Provides basic needs assistance to guests accessing the facility. Must show up for work consistently, on time and be trustworthy. Friendly, courteous, and welcoming while always greeting our guests. Remain professional under pressure and demonstrate responsible decision making in stressful and unexpected situations Patience, creativity, flexibility, and compassion Sensitivity to persons with disabilities and other minority populations Sensitive to cultural, economic, gender, and sexual orientation differences Explain program requirements to new guests Monitors facility activities to ensure a smooth delivery of services, effective and safe facility operations, and coordination of care with case managers and other agency personnel. Communicate effectively with guests in a professional and trauma informed manner. Completes data entry, incident reports, daily log, and other paperwork . OTHER RESPONSIBILITIES Adhere to the schedule and work shifts as assigned. Role model positive, professional behavior including appearance and communication with others, including and especially in difficult conversations Document in shelter email shift communications thoroughly and diligently situations of note that occur during each shift, information if shared will be helpful in meeting the individual needs of individual guests, concerns that arose, etc. Complete ongoing training and education related to Low Barriere, Housing first and other best practices approach Completes HMIS training within the first 30 days Perform house-keeping duties tasks as needed Perform other duties as assigned. EDUCATION, EXPERIENCE AND SKILLS REQUIRED A Bachelor's degree preferred High school diploma or equivalent is required. Experience working with homeless or low income populations and experience working facilities supporting homeless or low income are preferred. Must be certified in CPR and First Aid or willingness and ability to complete certification within 60 days of hire. Ability to communicate effectively orally and in writing. interact appropriately with service partners, governmental agencies, volunteers, visitors, and clients. Key Words: Front desk Housekeeping Work Safety Safety Hospitality Customer Service Bachelor's Degree Requirement: Yes
Adecco is assisting Kenlake State Resort Park in recruiting for a Front Desk position in Hardin, KY. The ideal candidate is excellent at multi-tasking, friendly, organized, and is comfortable working independently. If you meet the qualifications listed below and would like to find out more about the position, please Apply Now! Responsibilities for this Front Desk job include: Answering Phones, Customer service, Greeting customers, taking reservations via phone. Candidates must meet the following qualifications for consideration: • Detail Oriented • Flexible, full and part-time hours available • Excellent attendance records • Self-motivated • Experience preferred What's in it for you? Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment. Equal Opportunity Employer Minorities/Women/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Pay Details: $12.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
May 20, 2024
Full time
Adecco is assisting Kenlake State Resort Park in recruiting for a Front Desk position in Hardin, KY. The ideal candidate is excellent at multi-tasking, friendly, organized, and is comfortable working independently. If you meet the qualifications listed below and would like to find out more about the position, please Apply Now! Responsibilities for this Front Desk job include: Answering Phones, Customer service, Greeting customers, taking reservations via phone. Candidates must meet the following qualifications for consideration: • Detail Oriented • Flexible, full and part-time hours available • Excellent attendance records • Self-motivated • Experience preferred What's in it for you? Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment. Equal Opportunity Employer Minorities/Women/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Pay Details: $12.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Gurnick Medical Academy of the Arts
San Jose, California
Gurnick Academy of Medical Arts is a leading Bay Area private healthcare college offering an extensive variety of nursing and allied healthcare programs such as; Vocational Nurse, Diagnostic Medical Sonography (Ultrasound Technology), Radiologic Technology, MRI Technology, Medical Imaging, RN Nursing Program (RN to BSN Pathway) Psychiatric Technician, Phlebotomy Technician, Medical Assistant, Physical Therapist Assistant, Nurse Assistant and Dental Assistant. We are currently seeking an Student Service Coordinator for our San Jose, CA Campus Basic Function The Front Desk Representative FDR is the initial interface for potential students and is important to the overall image of the campus (professionalism, credibility, etc.). Initial questions are answered and determinations are made by the FDR to properly screen and direct calls whether they are prospective students, clinical sites, partners, vendors, employees, or active students. The FDR will answer basic questions and screen initial applicants to ensure they understand program requirements and then enter their information into the GE. Those people not initially ready to explore an education with Gurnick will be placed in the lead pipeline for "parallel path" activities (lead nurturing) -invites to future events / seminars, educational newsletters, etc. It is critical that any promises / commitments made for information are noted in the GE's "to do list" and followed through on in a timely way.
May 20, 2024
Full time
Gurnick Academy of Medical Arts is a leading Bay Area private healthcare college offering an extensive variety of nursing and allied healthcare programs such as; Vocational Nurse, Diagnostic Medical Sonography (Ultrasound Technology), Radiologic Technology, MRI Technology, Medical Imaging, RN Nursing Program (RN to BSN Pathway) Psychiatric Technician, Phlebotomy Technician, Medical Assistant, Physical Therapist Assistant, Nurse Assistant and Dental Assistant. We are currently seeking an Student Service Coordinator for our San Jose, CA Campus Basic Function The Front Desk Representative FDR is the initial interface for potential students and is important to the overall image of the campus (professionalism, credibility, etc.). Initial questions are answered and determinations are made by the FDR to properly screen and direct calls whether they are prospective students, clinical sites, partners, vendors, employees, or active students. The FDR will answer basic questions and screen initial applicants to ensure they understand program requirements and then enter their information into the GE. Those people not initially ready to explore an education with Gurnick will be placed in the lead pipeline for "parallel path" activities (lead nurturing) -invites to future events / seminars, educational newsletters, etc. It is critical that any promises / commitments made for information are noted in the GE's "to do list" and followed through on in a timely way.
We are seeking an Administrative Assistant/Receptionist with corporate office experience to join our client's team. This is a temp to perm opportunity! This role is full-time (40 hours/week), onsite located in Midtown Manhattan.
May 20, 2024
Full time
We are seeking an Administrative Assistant/Receptionist with corporate office experience to join our client's team. This is a temp to perm opportunity! This role is full-time (40 hours/week), onsite located in Midtown Manhattan.
Express Employment Professionals - West Chester
Exton, Pennsylvania
Front Desk Agents - $16.00+/HR Join a great hotel on the Front Desk Team! Multiple shifts available; however, 3pm-11pm is the most in need. This person will have responsibilities in: checking guests in/out, managing the lobby, greeting guests and answering any questions. Must have excellent communication and customer service skills. Must be able to problem solve, handle customer issues and leave each interaction having made a positive impression. Job highlights: Fast-paced work environment with a variety of tasks Gain incredible customer service skills and an understanding of the hospitality industry What we look for: High computer literacy Able to work comfortable on the phone and in person Ability to manage multiple tasks and prioritize projects Apply online or at our office: Express Employment Professionals can help you find the type of job that is a perfect fit for your needs and abilities, and you'll never pay a fee for our services and support. Take the first step toward your success. Apply with Express today! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or genetic information. We are located at: 215 Lancaster Ave. Malvern, PA 19355 Call/Text
May 20, 2024
Full time
Front Desk Agents - $16.00+/HR Join a great hotel on the Front Desk Team! Multiple shifts available; however, 3pm-11pm is the most in need. This person will have responsibilities in: checking guests in/out, managing the lobby, greeting guests and answering any questions. Must have excellent communication and customer service skills. Must be able to problem solve, handle customer issues and leave each interaction having made a positive impression. Job highlights: Fast-paced work environment with a variety of tasks Gain incredible customer service skills and an understanding of the hospitality industry What we look for: High computer literacy Able to work comfortable on the phone and in person Ability to manage multiple tasks and prioritize projects Apply online or at our office: Express Employment Professionals can help you find the type of job that is a perfect fit for your needs and abilities, and you'll never pay a fee for our services and support. Take the first step toward your success. Apply with Express today! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or genetic information. We are located at: 215 Lancaster Ave. Malvern, PA 19355 Call/Text
Adecco is assisting Kentucky Dam Village State Resort Park in Gilbertsville, KY to fill several Hotel Front Desk Clerk positions. This is an immediate fill, seasonal opportunity. Our team is made up of people who are hard-working, energetic, and passionate about what they do! As a resort front desk associate, you are what makes the guest's stay an experience of a lifetime. Pay Rate: $13.00 - 14.00 Daily and Weekly Pay Hours: Varies - Front Desk is open 24 hours Responsibilities: • Promptly greet guests in a friendly and professional manner. • guest registration process, issue unit keys, and provide resort information and area attractions details and directions. • Accurately process all cash and credit card transactions in accordance with established procedures. • Balance all cash receipts and work performed during shift and perform a bucket check on shift, post all guest charges, complete cashier, and other reports, preparing deposit, and counting/securing of assigned bank. • Complete check-out procedures, compute bills, verify that the correct charges and credits are posted to the corresponding guest folio, collect payment, and makes changes as required. • May routinely reserve and confirm guest reservations for individuals and/or groups that are requested, process cancellations, revisions, and information updates on changes. • Make pre-arrival informational calls to booked incoming guests, confirm, and cancel reservations for guests and answer a variety of questions for guests pertaining to their reservations. • Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Resolve guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiries or concerns to management that may require additional monitoring or follow-up. Qualifications: • Excellent organizational skills required • Excellent communication skills • Acquires job skills and learns policies and procedures to complete routine tasks • Ability to read and comprehend routine instructions, short correspondence, and memos • Ability to give high priority to customer service • Ability to solve problems with a minimum of supervision • Basic office skills helpful including basic math, proper cash handling procedures • Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff • Ability to multi-task and work in a fast-paced environment • Must be people oriented and able to work independently or with others as needed • PC Skills and Knowledge • Ability to use basic office equipment including Fax, copier, printers • Must be able to easily and frequently change from one activity to another while operating a switchboard or computer keyboard • Must be able to stand for an extended period, up to 6-8 hours a day Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Click on Apply Now to be considered for this Hotel Front Desk Clerk job at Kentucky Dam Village State Resort Park in Gilbertsville, KY or you can visit our website to search for other opportunities that are currently available. Pay Details: $12.00 to $14.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
May 20, 2024
Full time
Adecco is assisting Kentucky Dam Village State Resort Park in Gilbertsville, KY to fill several Hotel Front Desk Clerk positions. This is an immediate fill, seasonal opportunity. Our team is made up of people who are hard-working, energetic, and passionate about what they do! As a resort front desk associate, you are what makes the guest's stay an experience of a lifetime. Pay Rate: $13.00 - 14.00 Daily and Weekly Pay Hours: Varies - Front Desk is open 24 hours Responsibilities: • Promptly greet guests in a friendly and professional manner. • guest registration process, issue unit keys, and provide resort information and area attractions details and directions. • Accurately process all cash and credit card transactions in accordance with established procedures. • Balance all cash receipts and work performed during shift and perform a bucket check on shift, post all guest charges, complete cashier, and other reports, preparing deposit, and counting/securing of assigned bank. • Complete check-out procedures, compute bills, verify that the correct charges and credits are posted to the corresponding guest folio, collect payment, and makes changes as required. • May routinely reserve and confirm guest reservations for individuals and/or groups that are requested, process cancellations, revisions, and information updates on changes. • Make pre-arrival informational calls to booked incoming guests, confirm, and cancel reservations for guests and answer a variety of questions for guests pertaining to their reservations. • Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Resolve guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiries or concerns to management that may require additional monitoring or follow-up. Qualifications: • Excellent organizational skills required • Excellent communication skills • Acquires job skills and learns policies and procedures to complete routine tasks • Ability to read and comprehend routine instructions, short correspondence, and memos • Ability to give high priority to customer service • Ability to solve problems with a minimum of supervision • Basic office skills helpful including basic math, proper cash handling procedures • Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff • Ability to multi-task and work in a fast-paced environment • Must be people oriented and able to work independently or with others as needed • PC Skills and Knowledge • Ability to use basic office equipment including Fax, copier, printers • Must be able to easily and frequently change from one activity to another while operating a switchboard or computer keyboard • Must be able to stand for an extended period, up to 6-8 hours a day Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Click on Apply Now to be considered for this Hotel Front Desk Clerk job at Kentucky Dam Village State Resort Park in Gilbertsville, KY or you can visit our website to search for other opportunities that are currently available. Pay Details: $12.00 to $14.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Qualifications •Hotel software experience; PMS •High school diploma or equivalent •Previous experience in a customer service environment •Ability to multi-task •Strong organizational and time-management skills • Warm personality with strong communication skills. • Ability to work well under limited supervision. • Great communication skills. Responsibilities • Answer phones and greet clients in a personalized, friendly, and inviting manner • Register guests, issue room keys, provide information on hotel services and room location. • Handle overbooked or 'walked' guests. • Accurately process all cash and credit card transactions in accordance with established procedures. • Communicate any outstanding guest requests or issues to management that may require • Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. • Handling incoming calls and other communications • Maintain a high level of service and hospitality
May 20, 2024
Full time
Qualifications •Hotel software experience; PMS •High school diploma or equivalent •Previous experience in a customer service environment •Ability to multi-task •Strong organizational and time-management skills • Warm personality with strong communication skills. • Ability to work well under limited supervision. • Great communication skills. Responsibilities • Answer phones and greet clients in a personalized, friendly, and inviting manner • Register guests, issue room keys, provide information on hotel services and room location. • Handle overbooked or 'walked' guests. • Accurately process all cash and credit card transactions in accordance with established procedures. • Communicate any outstanding guest requests or issues to management that may require • Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. • Handling incoming calls and other communications • Maintain a high level of service and hospitality
Greet guests upon arrival. checking in and checking out, handle money, stock market, answer incoming calls Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 19, 2024
Full time
Greet guests upon arrival. checking in and checking out, handle money, stock market, answer incoming calls Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 19, 2024
Full time
Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
$15/hour Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 19, 2024
Full time
$15/hour Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
A top notch Marketing & Advertising agency is looking to add a Front Desk Administrator to be the face of the agency and spark their way into growing within the advertising agency world! This Jobot Consulting Job is hosted by: Julie Massey Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $21 - $24 per hour A bit about us: A top notch Marketing & Advertising agency is looking to add a Front Desk Administrator to be the face of the agency and spark their way into growing within the advertising agency world! Why join us? Excellent benefits package Amazing company culture and environment Lot of growth potential Job Details Looking for a recent or upcoming Advertising/Marketing graduate looking to get there foot in with one of the BEST ad agencies in Nashville! Contract to hire opportunity! You are the very first person employees and clients see when they walk through the door. This role requires strong interpersonal skills as well as a positive spirit and superb attitude. You are the most popular person in the agency because you are the liaison between it all. You keep spirits high within the office and are always lending a listening ear when needed. This is an entry-level role with room for growth within the agency. Duties & Qualifications: Friendly and welcoming first face that employees, clients, vendors, and guests see when they visit the agency Assist Employee Experience Manager with planning and setting up staff functions and events, when needed Interact with various levels of Agency leadership, as well as external clients Proven ability to work effectively both independently and in a team-based environment Attention to detail required Great client/customer service skills Ability to prioritize multiple tasks Familiarity with Microsoft programs, including: Outlook, teams, Word and Excel Interest and enthusiasm for the position and the advertising industry Dependable attendance Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
May 19, 2024
Full time
A top notch Marketing & Advertising agency is looking to add a Front Desk Administrator to be the face of the agency and spark their way into growing within the advertising agency world! This Jobot Consulting Job is hosted by: Julie Massey Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $21 - $24 per hour A bit about us: A top notch Marketing & Advertising agency is looking to add a Front Desk Administrator to be the face of the agency and spark their way into growing within the advertising agency world! Why join us? Excellent benefits package Amazing company culture and environment Lot of growth potential Job Details Looking for a recent or upcoming Advertising/Marketing graduate looking to get there foot in with one of the BEST ad agencies in Nashville! Contract to hire opportunity! You are the very first person employees and clients see when they walk through the door. This role requires strong interpersonal skills as well as a positive spirit and superb attitude. You are the most popular person in the agency because you are the liaison between it all. You keep spirits high within the office and are always lending a listening ear when needed. This is an entry-level role with room for growth within the agency. Duties & Qualifications: Friendly and welcoming first face that employees, clients, vendors, and guests see when they visit the agency Assist Employee Experience Manager with planning and setting up staff functions and events, when needed Interact with various levels of Agency leadership, as well as external clients Proven ability to work effectively both independently and in a team-based environment Attention to detail required Great client/customer service skills Ability to prioritize multiple tasks Familiarity with Microsoft programs, including: Outlook, teams, Word and Excel Interest and enthusiasm for the position and the advertising industry Dependable attendance Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 19, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 19, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Pay ranging from $15 - $17 per hour! Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 19, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Pay ranging from $15 - $17 per hour! Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !