Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds
May 20, 2024
Full time
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds Benefits Base salary range: $51K-$75K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
May 20, 2024
Full time
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds Benefits Base salary range: $51K-$75K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds Benefits Base salary range: $51K-$75K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
May 20, 2024
Full time
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds Benefits Base salary range: $51K-$75K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
Senior Dining Association Inc.
San Francisco, California
Salary:$70,000 - $80,000 Other Forms of Compensation: $2,000 sign on bonus Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone's day.The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals. Everything we do means more when it's served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset - our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time. Job Summary Summary: As a Dining Services Manager I, you will manage a team of food service professionals and will be responsible for the overall service in the main dining room as well as special functions. Additionally, you will assist with maintaining interdepartmental relations and integrating the dining service department with the facility plan of operation. Essential Duties and Responsibilities: Oversees dining services operations of a small to medium volume location. Interacts with customers and resolves customer complaints in a friendly and service oriented manner. Assists with profit and loss and budgeting as it pertains to this account. Works with the Chef and management team in creating menus and providing top quality food. Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting; including quality improvement, sanitation, infection control and all facility-related activities. Assists with the rollout of new culinary programs in conjunction with marketing and culinary team. Assists with the preparation of quarterly reports for client presentation. Works with marketing and culinary department to increase sales by innovations and food quality. Communicates with the culinary department to ensure the food programs reflect the vision of the company. Performs other duties as assigned. Qualifications: 2 years of food service supervisory or lead experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Waited table and catering experience is preferred. Possess general hospitality knowledge and interest in sustainability and sustainable food practices. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Associate's degree is preferred. Apply to Morrison Living today! Morrison Living is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer.At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Associates at Morrison Living are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Applications are accepted on an ongoing basis. Morrison Living maintains a drug-free workplace. Req ID: Morrison Living Caitlin Pham req_classification
May 13, 2024
Full time
Salary:$70,000 - $80,000 Other Forms of Compensation: $2,000 sign on bonus Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone's day.The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals. Everything we do means more when it's served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset - our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time. Job Summary Summary: As a Dining Services Manager I, you will manage a team of food service professionals and will be responsible for the overall service in the main dining room as well as special functions. Additionally, you will assist with maintaining interdepartmental relations and integrating the dining service department with the facility plan of operation. Essential Duties and Responsibilities: Oversees dining services operations of a small to medium volume location. Interacts with customers and resolves customer complaints in a friendly and service oriented manner. Assists with profit and loss and budgeting as it pertains to this account. Works with the Chef and management team in creating menus and providing top quality food. Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting; including quality improvement, sanitation, infection control and all facility-related activities. Assists with the rollout of new culinary programs in conjunction with marketing and culinary team. Assists with the preparation of quarterly reports for client presentation. Works with marketing and culinary department to increase sales by innovations and food quality. Communicates with the culinary department to ensure the food programs reflect the vision of the company. Performs other duties as assigned. Qualifications: 2 years of food service supervisory or lead experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Waited table and catering experience is preferred. Possess general hospitality knowledge and interest in sustainability and sustainable food practices. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Associate's degree is preferred. Apply to Morrison Living today! Morrison Living is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer.At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Associates at Morrison Living are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Applications are accepted on an ongoing basis. Morrison Living maintains a drug-free workplace. Req ID: Morrison Living Caitlin Pham req_classification
About Russo's On The Bay: At Russo's On The Bay, we take immense pride in crafting extraordinary events that leave a lasting imprint. With more than three decades of unwavering dedication, we have excelled in curating exquisite weddings, corporate gatherings, and social events for our esteemed clients and guests. We derive great joy from creating countless memorable occasions and fostering enduring relationships with satisfied customers who trust us implicitly with their most cherished moments - time and time again. From our committed and passionate team to our unwavering pursuit of excellence, every facet comes together effortlessly to create truly unforgettable experiences. About the Service Director Role: As the Service Director for our Front of House (FOH) catering and hospitality division, you will work closely with the General Manager, and will have the important task of ensuring the highest level of service excellence. Your role will be pivotal in achieving this goal. Your responsibilities will include: Lead, inspire, and support a diverse team of Front of House (FOH) service professionals to consistently deliver outstanding service quality and maintain the company's high standards. Administer FOH team member training programs as determined by GM. Work together with Service/Banquet Managers to build and cultivate a talented and energetic Front of House (FOH) seasonal team. Play an active role in the hiring process by conducting enjoyable interviews and providing thorough assistance and training. Encourage team members to thrive in their roles by enhancing their skills and celebrating their achievements. Coordinate with Service/ Banquet Managers to ensure development of FOH team members by upholding performance expectations, providing ongoing feedback, and offering input for regular performance reviews. Oversee the execution of catering events from open to closing, ensuring meticulous attention to detail, and superior service delivery. Offer timely support to the service team by promptly resolving any issues or concerns that may arise. Build and maintain strong relationships with clients, understanding their needs, and ensuring their expectations are exceeded. Monitor performance and service quality and, under the guidance of the General Manager, execute enhancements to elevate guest satisfaction. Collaborate closely with different departments, specially BOH and FOH, to guarantee smooth coordination for successful events and delightful guest experiences. Requirements Bachelor's degree in Hospitality Management, Event Management, or a similar field. 4 -5 years of progressive experience in catering and hospitality, with 3 years in a managerial or leadership role. Proven track record of delivering exceptional service and managing high-profile events or venues. Strong leadership skills with the ability to inspire and develop a service-oriented team. Strong communication, organizational, and problem-solving skills. Proficient in Microsoft Suite Knowledge of TimePro, MailChimp (preferred not required) Work Schedule: Weekdays, Weekends, Holidays, Day, Evening, Night 8 to12 hour shifts Compensation Details Compensation: Salary ($70,000 - $80,000)/yr (Salary commensurate with experience) Disclaimer This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Benefits Paid Time Off, Commuter Benefit, Retirement Benefit, Dining Discounts
May 20, 2024
Full time
About Russo's On The Bay: At Russo's On The Bay, we take immense pride in crafting extraordinary events that leave a lasting imprint. With more than three decades of unwavering dedication, we have excelled in curating exquisite weddings, corporate gatherings, and social events for our esteemed clients and guests. We derive great joy from creating countless memorable occasions and fostering enduring relationships with satisfied customers who trust us implicitly with their most cherished moments - time and time again. From our committed and passionate team to our unwavering pursuit of excellence, every facet comes together effortlessly to create truly unforgettable experiences. About the Service Director Role: As the Service Director for our Front of House (FOH) catering and hospitality division, you will work closely with the General Manager, and will have the important task of ensuring the highest level of service excellence. Your role will be pivotal in achieving this goal. Your responsibilities will include: Lead, inspire, and support a diverse team of Front of House (FOH) service professionals to consistently deliver outstanding service quality and maintain the company's high standards. Administer FOH team member training programs as determined by GM. Work together with Service/Banquet Managers to build and cultivate a talented and energetic Front of House (FOH) seasonal team. Play an active role in the hiring process by conducting enjoyable interviews and providing thorough assistance and training. Encourage team members to thrive in their roles by enhancing their skills and celebrating their achievements. Coordinate with Service/ Banquet Managers to ensure development of FOH team members by upholding performance expectations, providing ongoing feedback, and offering input for regular performance reviews. Oversee the execution of catering events from open to closing, ensuring meticulous attention to detail, and superior service delivery. Offer timely support to the service team by promptly resolving any issues or concerns that may arise. Build and maintain strong relationships with clients, understanding their needs, and ensuring their expectations are exceeded. Monitor performance and service quality and, under the guidance of the General Manager, execute enhancements to elevate guest satisfaction. Collaborate closely with different departments, specially BOH and FOH, to guarantee smooth coordination for successful events and delightful guest experiences. Requirements Bachelor's degree in Hospitality Management, Event Management, or a similar field. 4 -5 years of progressive experience in catering and hospitality, with 3 years in a managerial or leadership role. Proven track record of delivering exceptional service and managing high-profile events or venues. Strong leadership skills with the ability to inspire and develop a service-oriented team. Strong communication, organizational, and problem-solving skills. Proficient in Microsoft Suite Knowledge of TimePro, MailChimp (preferred not required) Work Schedule: Weekdays, Weekends, Holidays, Day, Evening, Night 8 to12 hour shifts Compensation Details Compensation: Salary ($70,000 - $80,000)/yr (Salary commensurate with experience) Disclaimer This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Benefits Paid Time Off, Commuter Benefit, Retirement Benefit, Dining Discounts
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
May 16, 2024
Contractor
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
May 16, 2024
Contractor
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
May 11, 2024
Full time
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
May 11, 2024
Full time
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. 24 North Hotel is Key West's answer to casual-resort luxury offering guests a genuine island experience. Set at the entry point of Key West on North Roosevelt Boulevard the hotel is convenient to the island's best attractions including Old Town, Duval Street, Mallory Square, Smathers Beach and the Hemingway House. With 145 guest rooms (including 8 suites), views of the gulf, and a lively pool scene, guests can embrace Key West culture while staying in a modern and hip hotel. The Outlet Pool Attendant is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. Have a thorough knowledge of menus and current specials in applicable outlets. Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. Pre-bus all tables removing soiled dishes after each course. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks and preparing end of shift paperwork. Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. Ensure that tables and side stands are kept stocked, tidy and clean. Keep all beverages at least full (coffee, tea, soda, water, and lemonade). Breakdown trays of soiled dishes and linen in the dishroom according to established standards. Answer the telephone according to standards. Consistently upsell food, beverage and promotional items to guests. Be familiar with fire extinguishers, locations and know how to use them. Receive and deliver food and beverage orders and collect payment. Ensure overall guest satisfaction. Education & Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Physical requirements: Flexible and long hours sometimes required. Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to work outdoors. Ability to stand during entire shift. Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times.
Apr 26, 2024
Full time
Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. 24 North Hotel is Key West's answer to casual-resort luxury offering guests a genuine island experience. Set at the entry point of Key West on North Roosevelt Boulevard the hotel is convenient to the island's best attractions including Old Town, Duval Street, Mallory Square, Smathers Beach and the Hemingway House. With 145 guest rooms (including 8 suites), views of the gulf, and a lively pool scene, guests can embrace Key West culture while staying in a modern and hip hotel. The Outlet Pool Attendant is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. Have a thorough knowledge of menus and current specials in applicable outlets. Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. Pre-bus all tables removing soiled dishes after each course. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks and preparing end of shift paperwork. Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. Ensure that tables and side stands are kept stocked, tidy and clean. Keep all beverages at least full (coffee, tea, soda, water, and lemonade). Breakdown trays of soiled dishes and linen in the dishroom according to established standards. Answer the telephone according to standards. Consistently upsell food, beverage and promotional items to guests. Be familiar with fire extinguishers, locations and know how to use them. Receive and deliver food and beverage orders and collect payment. Ensure overall guest satisfaction. Education & Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Physical requirements: Flexible and long hours sometimes required. Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to work outdoors. Ability to stand during entire shift. Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times.