Moe's Original BBQ is hiring a Kitchen Team Member. As a full-time employee you can expect to make $27-29 an hour (NOTE: this includes your hourly wage plus TIPS) plus we offer 401k and health insurance. What makes Moe's BBQ different, you ask? We pay our Kitchen and Front of the House employees at the same "living wage" pay scale. BTW we LOVE tipping out our kitchen employees as much as they LOVE getting TIPS. Pooling TIPS with the kitchen has fostered a team environment in which our kitchen employees are treated (and paid) as equals. And in addition to paying a living wage, we discuss (and fix!) issues constantly, cross-train our employees, build "slack" into our schedules and focus on work-life balance for our team. Depending on your experience, you'll receive a base hourly rate plus an average of $8-9/hour in TIPS. 401K and Health Insurance are also available for full-timers. TIPS can be HUGE in the catering season - frequently upwards of $30/hour on big wedding weekends! You should know that we've transformed how we run our restaurants by paying a "Living Wage" based on a book Called "The Good Jobs Strategy". Our hospitality company - which includes Moe's BBQ in Bangor & South Portland and Woodman's Bar & Grill in Orono - has substantially invested in our employees (to the tune of about $300k more in wages) and have created sustainable positions that pay more than just a "living wage". In return for our investment, we expect our employees to be engaged in the business by helping to improve food quality, customer service and operations. This will be the fun part for you as a Team Member. We don't want "work" to be covering understaffed shifts and making up for a lack of good employees. We are looking for a Team Member who enjoys doing it all: motivating employees, providing great customer service and great BBQ - with the kitchen experience that can help us improve our operations, fire up your co-workers, and help grow the business - so we can make our investment in our employees pay off. We want to prove to the world that this model can work! We've spent a lot of effort hiring quality people, so you'll be joining an awesome team. We hope to hear from you - let's get this process started! REQUIREMENTS You should have experience (and excel) in: Creating memorable customer experiences Catering large events Employee Training and Development Managing food & labor costs and scheduling Running a BUSY kitchen Moe's Original BBQ has 50 locations across the US and only two up here Maine! It's a very cool & easy-going franchise and we make all our award-winning BBQ from scratch
May 28, 2024
Full time
Moe's Original BBQ is hiring a Kitchen Team Member. As a full-time employee you can expect to make $27-29 an hour (NOTE: this includes your hourly wage plus TIPS) plus we offer 401k and health insurance. What makes Moe's BBQ different, you ask? We pay our Kitchen and Front of the House employees at the same "living wage" pay scale. BTW we LOVE tipping out our kitchen employees as much as they LOVE getting TIPS. Pooling TIPS with the kitchen has fostered a team environment in which our kitchen employees are treated (and paid) as equals. And in addition to paying a living wage, we discuss (and fix!) issues constantly, cross-train our employees, build "slack" into our schedules and focus on work-life balance for our team. Depending on your experience, you'll receive a base hourly rate plus an average of $8-9/hour in TIPS. 401K and Health Insurance are also available for full-timers. TIPS can be HUGE in the catering season - frequently upwards of $30/hour on big wedding weekends! You should know that we've transformed how we run our restaurants by paying a "Living Wage" based on a book Called "The Good Jobs Strategy". Our hospitality company - which includes Moe's BBQ in Bangor & South Portland and Woodman's Bar & Grill in Orono - has substantially invested in our employees (to the tune of about $300k more in wages) and have created sustainable positions that pay more than just a "living wage". In return for our investment, we expect our employees to be engaged in the business by helping to improve food quality, customer service and operations. This will be the fun part for you as a Team Member. We don't want "work" to be covering understaffed shifts and making up for a lack of good employees. We are looking for a Team Member who enjoys doing it all: motivating employees, providing great customer service and great BBQ - with the kitchen experience that can help us improve our operations, fire up your co-workers, and help grow the business - so we can make our investment in our employees pay off. We want to prove to the world that this model can work! We've spent a lot of effort hiring quality people, so you'll be joining an awesome team. We hope to hear from you - let's get this process started! REQUIREMENTS You should have experience (and excel) in: Creating memorable customer experiences Catering large events Employee Training and Development Managing food & labor costs and scheduling Running a BUSY kitchen Moe's Original BBQ has 50 locations across the US and only two up here Maine! It's a very cool & easy-going franchise and we make all our award-winning BBQ from scratch
Overview: $18.56 / hour Team Leaders are responsible for overseeing the operation which includes training, directing, motivating, evaluating and disciplining associates. In this position you must maintain appropriate food cost and labor levels by continuously evaluating and adjusting to business needs, complete frequent inventory and stocking of product, maintain cleanliness. You may occasionally prepare and serve drinks and food items to park guests and operate cash registers while providing quality service in a clean, safe atmosphere. Responsibilities: Adhere to and ensure grooming guideline requirements are being met. Complete miscellaneous administrative paperwork and attendance. Interact with and assist associates and guests in an outgoing, friendly, versatile, flexible and professional manner; answer questions, ensure quality service and resolve complaints; oversee set up, clean up and some food preparation for the entire operation. Occasionally take proper payment and make change for food and beverage items using a cash register. Comply with and enforce sanitation regulations and safety standards. Review the work of subordinates for effectiveness, make recommendations as appropriate, utilize active training techniques to encourage participation, test for understanding and respond appropriately to distractions, disruptions and challenging situations. Learn full menu and beverages, portions, garnishes and prices; expertly recommend and up-sell items. Learns, understands and demonstrate proficiency in operational tasks, service/production flow, equipment cleaning and usage and menu items in the location. Uses clear, concise and specific lines of communication between management and associates. Ability to quickly transport hot pans and plates of food in order to maintain sufficient food levels. Work directly with the kitchen personnel for any product shortages as well as special orders from our guests. Work with Area Supervisors to ensure staffing needs for assigned location are met and in compliance with Minor Labor Laws. Oversee cash control in the stand and with Resale Loss Prevention to maintain accurate cash records and decrease register variance. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area by squeegeeing floors, wiping off counters, sweeping, empting trash and completing other general cleaning duties; performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Associate Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Must be at least 18 years of age. Mandatory completion of Basic Food Safety & Sanitation Training, ServSafe Training and ServSafe Alcohol as provided to obtain certification(s). This may involve verbal, written and/or practical tests. Ability to comply with all company, divisional and state laws in regard to minor labor laws. Ability to demonstrate park knowledge and its procedures, specifically the Food & Beverage Division. Previous Food & Beverage experience preferred. Demonstrate the ability to work with associates, guests and supervision in a positive, productive and professional manner. Utilize strong written and verbal communication skills. Utilize problem solving skills including having the ability to remain patient, poised and alert to cope with challenging/unique situations. Work collaboratively in a team setting and independently. Ability to complete daily tasks without constant supervision. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 28, 2024
Full time
Overview: $18.56 / hour Team Leaders are responsible for overseeing the operation which includes training, directing, motivating, evaluating and disciplining associates. In this position you must maintain appropriate food cost and labor levels by continuously evaluating and adjusting to business needs, complete frequent inventory and stocking of product, maintain cleanliness. You may occasionally prepare and serve drinks and food items to park guests and operate cash registers while providing quality service in a clean, safe atmosphere. Responsibilities: Adhere to and ensure grooming guideline requirements are being met. Complete miscellaneous administrative paperwork and attendance. Interact with and assist associates and guests in an outgoing, friendly, versatile, flexible and professional manner; answer questions, ensure quality service and resolve complaints; oversee set up, clean up and some food preparation for the entire operation. Occasionally take proper payment and make change for food and beverage items using a cash register. Comply with and enforce sanitation regulations and safety standards. Review the work of subordinates for effectiveness, make recommendations as appropriate, utilize active training techniques to encourage participation, test for understanding and respond appropriately to distractions, disruptions and challenging situations. Learn full menu and beverages, portions, garnishes and prices; expertly recommend and up-sell items. Learns, understands and demonstrate proficiency in operational tasks, service/production flow, equipment cleaning and usage and menu items in the location. Uses clear, concise and specific lines of communication between management and associates. Ability to quickly transport hot pans and plates of food in order to maintain sufficient food levels. Work directly with the kitchen personnel for any product shortages as well as special orders from our guests. Work with Area Supervisors to ensure staffing needs for assigned location are met and in compliance with Minor Labor Laws. Oversee cash control in the stand and with Resale Loss Prevention to maintain accurate cash records and decrease register variance. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area by squeegeeing floors, wiping off counters, sweeping, empting trash and completing other general cleaning duties; performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Associate Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Must be at least 18 years of age. Mandatory completion of Basic Food Safety & Sanitation Training, ServSafe Training and ServSafe Alcohol as provided to obtain certification(s). This may involve verbal, written and/or practical tests. Ability to comply with all company, divisional and state laws in regard to minor labor laws. Ability to demonstrate park knowledge and its procedures, specifically the Food & Beverage Division. Previous Food & Beverage experience preferred. Demonstrate the ability to work with associates, guests and supervision in a positive, productive and professional manner. Utilize strong written and verbal communication skills. Utilize problem solving skills including having the ability to remain patient, poised and alert to cope with challenging/unique situations. Work collaboratively in a team setting and independently. Ability to complete daily tasks without constant supervision. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: $18.56 / hour Team Leaders are responsible for overseeing the operation which includes training, directing, motivating, evaluating and disciplining associates. In this position you must maintain appropriate food cost and labor levels by continuously evaluating and adjusting to business needs, complete frequent inventory and stocking of product, maintain cleanliness. You may occasionally prepare and serve drinks and food items to park guests and operate cash registers while providing quality service in a clean, safe atmosphere. Responsibilities: Adhere to and ensure grooming guideline requirements are being met. Complete miscellaneous administrative paperwork and attendance. Interact with and assist associates and guests in an outgoing, friendly, versatile, flexible and professional manner; answer questions, ensure quality service and resolve complaints; oversee set up, clean up and some food preparation for the entire operation. Occasionally take proper payment and make change for food and beverage items using a cash register. Comply with and enforce sanitation regulations and safety standards. Review the work of subordinates for effectiveness, make recommendations as appropriate, utilize active training techniques to encourage participation, test for understanding and respond appropriately to distractions, disruptions and challenging situations. Learn full menu and beverages, portions, garnishes and prices; expertly recommend and up-sell items. Learns, understands and demonstrate proficiency in operational tasks, service/production flow, equipment cleaning and usage and menu items in the location. Uses clear, concise and specific lines of communication between management and associates. Ability to quickly transport hot pans and plates of food in order to maintain sufficient food levels. Work directly with the kitchen personnel for any product shortages as well as special orders from our guests. Work with Area Supervisors to ensure staffing needs for assigned location are met and in compliance with Minor Labor Laws. Oversee cash control in the stand and with Resale Loss Prevention to maintain accurate cash records and decrease register variance. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area by squeegeeing floors, wiping off counters, sweeping, empting trash and completing other general cleaning duties; performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Associate Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Must be at least 18 years of age. Mandatory completion of Basic Food Safety & Sanitation Training, ServSafe Training and ServSafe Alcohol as provided to obtain certification(s). This may involve verbal, written and/or practical tests. Ability to comply with all company, divisional and state laws in regard to minor labor laws. Ability to demonstrate park knowledge and its procedures, specifically the Food & Beverage Division. Previous Food & Beverage experience preferred. Demonstrate the ability to work with associates, guests and supervision in a positive, productive and professional manner. Utilize strong written and verbal communication skills. Utilize problem solving skills including having the ability to remain patient, poised and alert to cope with challenging/unique situations. Work collaboratively in a team setting and independently. Ability to complete daily tasks without constant supervision. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 27, 2024
Full time
Overview: $18.56 / hour Team Leaders are responsible for overseeing the operation which includes training, directing, motivating, evaluating and disciplining associates. In this position you must maintain appropriate food cost and labor levels by continuously evaluating and adjusting to business needs, complete frequent inventory and stocking of product, maintain cleanliness. You may occasionally prepare and serve drinks and food items to park guests and operate cash registers while providing quality service in a clean, safe atmosphere. Responsibilities: Adhere to and ensure grooming guideline requirements are being met. Complete miscellaneous administrative paperwork and attendance. Interact with and assist associates and guests in an outgoing, friendly, versatile, flexible and professional manner; answer questions, ensure quality service and resolve complaints; oversee set up, clean up and some food preparation for the entire operation. Occasionally take proper payment and make change for food and beverage items using a cash register. Comply with and enforce sanitation regulations and safety standards. Review the work of subordinates for effectiveness, make recommendations as appropriate, utilize active training techniques to encourage participation, test for understanding and respond appropriately to distractions, disruptions and challenging situations. Learn full menu and beverages, portions, garnishes and prices; expertly recommend and up-sell items. Learns, understands and demonstrate proficiency in operational tasks, service/production flow, equipment cleaning and usage and menu items in the location. Uses clear, concise and specific lines of communication between management and associates. Ability to quickly transport hot pans and plates of food in order to maintain sufficient food levels. Work directly with the kitchen personnel for any product shortages as well as special orders from our guests. Work with Area Supervisors to ensure staffing needs for assigned location are met and in compliance with Minor Labor Laws. Oversee cash control in the stand and with Resale Loss Prevention to maintain accurate cash records and decrease register variance. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area by squeegeeing floors, wiping off counters, sweeping, empting trash and completing other general cleaning duties; performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Associate Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Must be at least 18 years of age. Mandatory completion of Basic Food Safety & Sanitation Training, ServSafe Training and ServSafe Alcohol as provided to obtain certification(s). This may involve verbal, written and/or practical tests. Ability to comply with all company, divisional and state laws in regard to minor labor laws. Ability to demonstrate park knowledge and its procedures, specifically the Food & Beverage Division. Previous Food & Beverage experience preferred. Demonstrate the ability to work with associates, guests and supervision in a positive, productive and professional manner. Utilize strong written and verbal communication skills. Utilize problem solving skills including having the ability to remain patient, poised and alert to cope with challenging/unique situations. Work collaboratively in a team setting and independently. Ability to complete daily tasks without constant supervision. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Want to work for the most CARING Company? Chick-fil-A St. Augustine is seeking high energy, dependable/reliable, honest and hardworking individuals with the ability to learn new concepts, communicate effectively with guests and other team members. Experience in restaurant related field is beneficial, but not required. Responsible for Drive Thru, Front of House, Dining Room, Kitchen, Back of House operations depending on area of assignment and need of the restaurant. Learning and absorbing everything possible in order to perform job duties at a high level in a fast-paced environment. Leadership will provide feedback in order to ensure team members are trained and have the tools to perform the essential functions of the position. Must be performing at a high level, with speed and accuracy, as well as be a good fit for CFASTAUG in order to be successful at CFASTAUG. Essential Functions: Responsible for ensuring food safety 100% of the time. Serves as a subject matter expert for guest relations in the Drive Thru, serving guests in the drive thru and dining room. Be obsessed with Food safety, food quality, cleanliness, LEAN, speed & accuracy, pathway training and serving guests the CFASTAUG WAY! Exhibit Core 4 with each guest (making connections, smiling, greeting and serving with a smile) Fulfill guest's orders by preparing drinks, sauces, etc. and direct guests with their table maker to the wait area or a table Encourages guests and provide outstanding hospitality inside and outside. Complete table touch-ins in the dining room Work in the kitchen, preparing fries, breading chicken, creating salads and side items. Food safety is number in our kitchen. Must be willing to work in all areas of the restaurant operations. Perform other duties as assigned. Must be: Hard worker Focused Team player Passionate Take initiative and sense of urgency Able to multitask Willing to give your best at all times We offer: Excellent Starting Wage 50% Meal Discount while on duty Fun and Caring team environment Cross training Flexible schedules Benefits after 90 days of FT employment We love to promote from within so there are opportunities to advance into leadership, including being considered for the high performing leadership team. Apply today. Live at the beach and serve with a Smile! JOB CODE: Hospitality
May 27, 2024
Full time
Want to work for the most CARING Company? Chick-fil-A St. Augustine is seeking high energy, dependable/reliable, honest and hardworking individuals with the ability to learn new concepts, communicate effectively with guests and other team members. Experience in restaurant related field is beneficial, but not required. Responsible for Drive Thru, Front of House, Dining Room, Kitchen, Back of House operations depending on area of assignment and need of the restaurant. Learning and absorbing everything possible in order to perform job duties at a high level in a fast-paced environment. Leadership will provide feedback in order to ensure team members are trained and have the tools to perform the essential functions of the position. Must be performing at a high level, with speed and accuracy, as well as be a good fit for CFASTAUG in order to be successful at CFASTAUG. Essential Functions: Responsible for ensuring food safety 100% of the time. Serves as a subject matter expert for guest relations in the Drive Thru, serving guests in the drive thru and dining room. Be obsessed with Food safety, food quality, cleanliness, LEAN, speed & accuracy, pathway training and serving guests the CFASTAUG WAY! Exhibit Core 4 with each guest (making connections, smiling, greeting and serving with a smile) Fulfill guest's orders by preparing drinks, sauces, etc. and direct guests with their table maker to the wait area or a table Encourages guests and provide outstanding hospitality inside and outside. Complete table touch-ins in the dining room Work in the kitchen, preparing fries, breading chicken, creating salads and side items. Food safety is number in our kitchen. Must be willing to work in all areas of the restaurant operations. Perform other duties as assigned. Must be: Hard worker Focused Team player Passionate Take initiative and sense of urgency Able to multitask Willing to give your best at all times We offer: Excellent Starting Wage 50% Meal Discount while on duty Fun and Caring team environment Cross training Flexible schedules Benefits after 90 days of FT employment We love to promote from within so there are opportunities to advance into leadership, including being considered for the high performing leadership team. Apply today. Live at the beach and serve with a Smile! JOB CODE: Hospitality
Job Description ABOUT THE JOBYou've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restaurant. Which is perfect for us because we (we being Domino's Pizza; maybe you've heard of us.) just happen to have some open positions. Either way, you're going to get the same deal - a job that's fun and challenging, where you can learn and grow. Domino's has thousands of stores all over the world, which means that no matter which job you pick, there's always somewhere to move up. Domino's Pizza is the industry leader in pizza delivery. With your help, we can keep it that way. For more information, Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! QUALIFICATIONS General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile"bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
May 29, 2024
Full time
Job Description ABOUT THE JOBYou've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restaurant. Which is perfect for us because we (we being Domino's Pizza; maybe you've heard of us.) just happen to have some open positions. Either way, you're going to get the same deal - a job that's fun and challenging, where you can learn and grow. Domino's has thousands of stores all over the world, which means that no matter which job you pick, there's always somewhere to move up. Domino's Pizza is the industry leader in pizza delivery. With your help, we can keep it that way. For more information, Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! QUALIFICATIONS General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile"bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Perks Competitive pay + quarterly bonuses Paid Time Off Paid Holidays Recognition Program Referral Program Flexible Work Schedules Opportunities to Advance Duties and Responsibilities Complete all training requirements including: Zaxby's General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxby's Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 29, 2024
Full time
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Perks Competitive pay + quarterly bonuses Paid Time Off Paid Holidays Recognition Program Referral Program Flexible Work Schedules Opportunities to Advance Duties and Responsibilities Complete all training requirements including: Zaxby's General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxby's Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 29, 2024
Full time
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work a minimum of 5 days and 32 to 40 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 29, 2024
Full time
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work a minimum of 5 days and 32 to 40 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Perks Competitive pay + quarterly bonuses Paid Time Off Paid Holidays Recognition Program Referral Program Flexible Work Schedules Opportunities to Advance Duties and Responsibilities Complete all training requirements including: Zaxby's General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxby's Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 29, 2024
Full time
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Perks Competitive pay + quarterly bonuses Paid Time Off Paid Holidays Recognition Program Referral Program Flexible Work Schedules Opportunities to Advance Duties and Responsibilities Complete all training requirements including: Zaxby's General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxby's Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Perks Competitive pay + quarterly bonuses Paid Time Off Paid Holidays Recognition Program Referral Program Flexible Work Schedules Opportunities to Advance Duties and Responsibilities Complete all training requirements including: Zaxby's General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxby's Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 29, 2024
Full time
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Perks Competitive pay + quarterly bonuses Paid Time Off Paid Holidays Recognition Program Referral Program Flexible Work Schedules Opportunities to Advance Duties and Responsibilities Complete all training requirements including: Zaxby's General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxby's Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Perks Competitive pay + quarterly bonuses Paid Time Off Paid Holidays Recognition Program Referral Program Flexible Work Schedules Opportunities to Advance Duties and Responsibilities Complete all training requirements including: Zaxby's General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxby's Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 29, 2024
Full time
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Perks Competitive pay + quarterly bonuses Paid Time Off Paid Holidays Recognition Program Referral Program Flexible Work Schedules Opportunities to Advance Duties and Responsibilities Complete all training requirements including: Zaxby's General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxby's Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Perks Competitive pay + quarterly bonuses Paid Time Off Paid Holidays Recognition Program Referral Program Flexible Work Schedules Opportunities to Advance Duties and Responsibilities Complete all training requirements including: Zaxby's General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxby's Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 29, 2024
Full time
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Perks Competitive pay + quarterly bonuses Paid Time Off Paid Holidays Recognition Program Referral Program Flexible Work Schedules Opportunities to Advance Duties and Responsibilities Complete all training requirements including: Zaxby's General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxby's Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 29, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 29, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 29, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 29, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 29, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 29, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 29, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 29, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.