Job Description Most other brands can say the same things We all pay relatively similar hourly wages, most are safe, fast paced, and offer training. What no other brand can match are the opportunities for growth that Domino's Corporate can offer. You don't need to stop your career as a General Manager we offer the following Career Growth as a Leader: Market Trainer Operation Quality Compliance District Manager Franchise Business Consultant Operation Support International Opportunity's Franchisee for the Number 1 pizza brand (Franchisee Management School) Recognition Programs General Managers are responsible for overseeing the daily operations of a single Domino's store. General Managers provide overall leadership and supervision over operations, and are accountable for achieving operational standards, food safety, profitability, and creating an inclusive and engaged environment. What we offer: A safe, rewarding and fast-paced working environment Competitive salary, bonus eligibility, and benefits package We pride ourselves in the benefits we offer our full-time store team members: medical, dental, vision; 401(k) with up to 5% company match, education assistance, employee stock purchase program, paid time off, parental leave, mental health, and family support service Full training with an industry-leading brand Excellent career opportunities Awesome discounts on menu items
May 28, 2024
Full time
Job Description Most other brands can say the same things We all pay relatively similar hourly wages, most are safe, fast paced, and offer training. What no other brand can match are the opportunities for growth that Domino's Corporate can offer. You don't need to stop your career as a General Manager we offer the following Career Growth as a Leader: Market Trainer Operation Quality Compliance District Manager Franchise Business Consultant Operation Support International Opportunity's Franchisee for the Number 1 pizza brand (Franchisee Management School) Recognition Programs General Managers are responsible for overseeing the daily operations of a single Domino's store. General Managers provide overall leadership and supervision over operations, and are accountable for achieving operational standards, food safety, profitability, and creating an inclusive and engaged environment. What we offer: A safe, rewarding and fast-paced working environment Competitive salary, bonus eligibility, and benefits package We pride ourselves in the benefits we offer our full-time store team members: medical, dental, vision; 401(k) with up to 5% company match, education assistance, employee stock purchase program, paid time off, parental leave, mental health, and family support service Full training with an industry-leading brand Excellent career opportunities Awesome discounts on menu items
Job Description General Managers are responsible for overseeing the daily operations of a single Domino's store. General Managers provide overall leadership and supervision over operations, and are accountable for achieving operational standards, food safety, profitability, and creating an inclusive and engaged environment. What we offer: A safe, rewarding and fast-paced working environment Competitive salary, bonus eligibility, and benefits package We pride ourselves in the benefits we offer our full-time store team members: medical, dental, vision; 401(k) with up to 5% company match, education assistance, employee stock purchase program, paid time off, parental leave, mental health, and family support service Full training with an industry-leading brand Excellent career opportunities Awesome discounts on menu items What we're looking for: Minimum of one year of prior General Manager experience in a fast-paced service environment Understand and demonstrate basic operations procedures and cost management capabilities Experience in recruiting, retaining and developing multiple employees Ability to lead and promote team member and food safety protocols Excellent customer service skills Ability to operate and troubleshoot technology (POS, ATS, etc.) Valid driver's license with safe driving record meeting company standards preferred
May 28, 2024
Full time
Job Description General Managers are responsible for overseeing the daily operations of a single Domino's store. General Managers provide overall leadership and supervision over operations, and are accountable for achieving operational standards, food safety, profitability, and creating an inclusive and engaged environment. What we offer: A safe, rewarding and fast-paced working environment Competitive salary, bonus eligibility, and benefits package We pride ourselves in the benefits we offer our full-time store team members: medical, dental, vision; 401(k) with up to 5% company match, education assistance, employee stock purchase program, paid time off, parental leave, mental health, and family support service Full training with an industry-leading brand Excellent career opportunities Awesome discounts on menu items What we're looking for: Minimum of one year of prior General Manager experience in a fast-paced service environment Understand and demonstrate basic operations procedures and cost management capabilities Experience in recruiting, retaining and developing multiple employees Ability to lead and promote team member and food safety protocols Excellent customer service skills Ability to operate and troubleshoot technology (POS, ATS, etc.) Valid driver's license with safe driving record meeting company standards preferred
Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $13.15 - $19.05 / hour
May 28, 2024
Full time
Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $13.15 - $19.05 / hour
Job Description General Managers are responsible for overseeing the daily operations of a single Domino's store. General Managers provide overall leadership and supervision over operations, and are accountable for achieving operational standards, food safety, profitability, and creating an inclusive and engaged environment. What we offer: A safe, rewarding and fast-paced working environment Competitive salary, bonus eligibility, and benefits package We pride ourselves in the benefits we offer our full-time store team members: medical, dental, vision; 401(k) with up to 5% company match, education assistance, employee stock purchase program, paid time off, parental leave, mental health, and family support service Full training with an industry-leading brand Excellent career opportunities Awesome discounts on menu items What we're looking for: Minimum of one year of prior General Manager experience in a fast-paced service environment Understand and demonstrate basic operations procedures and cost management capabilities Experience in recruiting, retaining and developing multiple employees Ability to lead and promote team member and food safety protocols Excellent customer service skills Ability to operate and troubleshoot technology (POS, ATS, etc.) Valid driver's license with safe driving record meeting company standards preferred
May 28, 2024
Full time
Job Description General Managers are responsible for overseeing the daily operations of a single Domino's store. General Managers provide overall leadership and supervision over operations, and are accountable for achieving operational standards, food safety, profitability, and creating an inclusive and engaged environment. What we offer: A safe, rewarding and fast-paced working environment Competitive salary, bonus eligibility, and benefits package We pride ourselves in the benefits we offer our full-time store team members: medical, dental, vision; 401(k) with up to 5% company match, education assistance, employee stock purchase program, paid time off, parental leave, mental health, and family support service Full training with an industry-leading brand Excellent career opportunities Awesome discounts on menu items What we're looking for: Minimum of one year of prior General Manager experience in a fast-paced service environment Understand and demonstrate basic operations procedures and cost management capabilities Experience in recruiting, retaining and developing multiple employees Ability to lead and promote team member and food safety protocols Excellent customer service skills Ability to operate and troubleshoot technology (POS, ATS, etc.) Valid driver's license with safe driving record meeting company standards preferred
Job Description GENERAL MANAGER- Earn $55-$95k per year! Are you ready to be part of the action and key person in a successful operation? We are looking for active, motivated people in the restaurant world with pizza or equivalent experience. If you are looking to move forward in management with room for growth, we are interested in you. As a large franchise, we have opportunities and possibilities for management with stores of various sizes and locations. Our stores can provide a fast paced and challenging setting that will allow you to exercise your experience and expand your abilities. We have an excellent training program with the tools to develop yourself and your team. Domino's Pizza is the pizza company in the world. With your help, we can become in every neighborhood. JOB REQUIREMENTS • Independently self-driven • Ability to handle a high stress, fast paced work environment • Confidence and strong leadership abilities • Must be 18 years of age or older • Reliable transportation • Valid license, registration, and insurance JOB DESCRIPTION -Oversee the daily operations of your 4 walls -Train and develop your team -Set and support store goals, and create a productive and positive work atmosphere while maintain company expectations -Adhere to Honey Badger standards -Recruit, hire, train, develop, support, repeat At Domino's Pizza, Our Most Important Ingredient is Our People! Take the first step in joining our team, and you'll find opportunities you won't find anywhere else! JOIN THE PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER!
May 28, 2024
Full time
Job Description GENERAL MANAGER- Earn $55-$95k per year! Are you ready to be part of the action and key person in a successful operation? We are looking for active, motivated people in the restaurant world with pizza or equivalent experience. If you are looking to move forward in management with room for growth, we are interested in you. As a large franchise, we have opportunities and possibilities for management with stores of various sizes and locations. Our stores can provide a fast paced and challenging setting that will allow you to exercise your experience and expand your abilities. We have an excellent training program with the tools to develop yourself and your team. Domino's Pizza is the pizza company in the world. With your help, we can become in every neighborhood. JOB REQUIREMENTS • Independently self-driven • Ability to handle a high stress, fast paced work environment • Confidence and strong leadership abilities • Must be 18 years of age or older • Reliable transportation • Valid license, registration, and insurance JOB DESCRIPTION -Oversee the daily operations of your 4 walls -Train and develop your team -Set and support store goals, and create a productive and positive work atmosphere while maintain company expectations -Adhere to Honey Badger standards -Recruit, hire, train, develop, support, repeat At Domino's Pizza, Our Most Important Ingredient is Our People! Take the first step in joining our team, and you'll find opportunities you won't find anywhere else! JOIN THE PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER!
Job Description This role will manage the Sky room Restaurant and bar operations as well as the Halo rooftop Lounge. As a department head, you will direct and work with the food and beverage/culinary management team and colleagues to successfully execute all operations, while striving to continually improve guest and employee satisfaction, and maximize the financial performance in areas of responsibility. Responsibilities include, but not limited to: Forecast and schedule using hotel tools and guidelines, and oversee payroll Oversee the initial and continual training of all new and current food and beverage service employees, conducting training classes for both management and hourly staff on a regular basis. Control standards, performance, employees' conduct, dress code, appearance, sanitation, etc. according to established policies. Oversee recruitment process for the outlets Formulate and recommend changes to improve employees' performance and teamwork. Review performance with every department manager on an annual basis. Manage and control overall expenses of the outlets focusing on higher revenue and profit. Ensure that managers convene with their employees to ensure total knowledge as to all menu items, how they are prepared, what ingredients are used, etc. and total knowledge of beverage program. Work in co-operation with the Executive Chef and Chef de Cuisine to ensure quality of products and guest satisfaction. Champion the P.O.S. system of the hotel (Silverware). Keep the waste factor in the hotel at a minimum level including the manual input of cover counts. Maintain inventories and par stocks. Manage and control beverage stock properly as well as wine & cocktail list elaboration and maintenance. Perform duties of Human Resources nature such as interviewing, evaluating, coaching, training, and disciplinary action. Handle all guest complaints in the food and beverage area and is in charge of obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develops new techniques of service towards maximum guest satisfaction at minimum operating costs. Conduct audits on service standards (LQA/Forbes 5-Star) Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisitioning purposes, store inventories, cost control procedures and forecasts. Develop new and analyze existing procedures and special promotions that will improve guest patronage under the guidelines of the hotel policies. Develop and maintain effective communication between all operating departments. Complete accident reports accurately and promptly. Respond properly in any hotel emergency or safety situation. Perform other tasks or projects as assigned.
May 28, 2024
Full time
Job Description This role will manage the Sky room Restaurant and bar operations as well as the Halo rooftop Lounge. As a department head, you will direct and work with the food and beverage/culinary management team and colleagues to successfully execute all operations, while striving to continually improve guest and employee satisfaction, and maximize the financial performance in areas of responsibility. Responsibilities include, but not limited to: Forecast and schedule using hotel tools and guidelines, and oversee payroll Oversee the initial and continual training of all new and current food and beverage service employees, conducting training classes for both management and hourly staff on a regular basis. Control standards, performance, employees' conduct, dress code, appearance, sanitation, etc. according to established policies. Oversee recruitment process for the outlets Formulate and recommend changes to improve employees' performance and teamwork. Review performance with every department manager on an annual basis. Manage and control overall expenses of the outlets focusing on higher revenue and profit. Ensure that managers convene with their employees to ensure total knowledge as to all menu items, how they are prepared, what ingredients are used, etc. and total knowledge of beverage program. Work in co-operation with the Executive Chef and Chef de Cuisine to ensure quality of products and guest satisfaction. Champion the P.O.S. system of the hotel (Silverware). Keep the waste factor in the hotel at a minimum level including the manual input of cover counts. Maintain inventories and par stocks. Manage and control beverage stock properly as well as wine & cocktail list elaboration and maintenance. Perform duties of Human Resources nature such as interviewing, evaluating, coaching, training, and disciplinary action. Handle all guest complaints in the food and beverage area and is in charge of obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develops new techniques of service towards maximum guest satisfaction at minimum operating costs. Conduct audits on service standards (LQA/Forbes 5-Star) Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisitioning purposes, store inventories, cost control procedures and forecasts. Develop new and analyze existing procedures and special promotions that will improve guest patronage under the guidelines of the hotel policies. Develop and maintain effective communication between all operating departments. Complete accident reports accurately and promptly. Respond properly in any hotel emergency or safety situation. Perform other tasks or projects as assigned.
Job Description Most other brands can say the same things We all pay relatively similar hourly wages, most are safe, fast paced, and offer training. What no other brand can match are the opportunities for growth that Domino's Corporate can offer. You don't need to stop your career as a General Manager we offer the following Career Growth as a Leader: Market Trainer Operation Quality Compliance District Manager Franchise Business Consultant Operation Support International Opportunity's Franchisee for the Number 1 pizza brand (Franchisee Management School) Recognition Programs General Managers are responsible for overseeing the daily operations of a single Domino's store. General Managers provide overall leadership and supervision over operations, and are accountable for achieving operational standards, food safety, profitability, and creating an inclusive and engaged environment. What we offer: A safe, rewarding and fast-paced working environment Competitive salary, bonus eligibility, and benefits package We pride ourselves in the benefits we offer our full-time store team members: medical, dental, vision; 401(k) with up to 5% company match, education assistance, employee stock purchase program, paid time off, parental leave, mental health, and family support service Full training with an industry-leading brand Excellent career opportunities Awesome discounts on menu items
May 28, 2024
Full time
Job Description Most other brands can say the same things We all pay relatively similar hourly wages, most are safe, fast paced, and offer training. What no other brand can match are the opportunities for growth that Domino's Corporate can offer. You don't need to stop your career as a General Manager we offer the following Career Growth as a Leader: Market Trainer Operation Quality Compliance District Manager Franchise Business Consultant Operation Support International Opportunity's Franchisee for the Number 1 pizza brand (Franchisee Management School) Recognition Programs General Managers are responsible for overseeing the daily operations of a single Domino's store. General Managers provide overall leadership and supervision over operations, and are accountable for achieving operational standards, food safety, profitability, and creating an inclusive and engaged environment. What we offer: A safe, rewarding and fast-paced working environment Competitive salary, bonus eligibility, and benefits package We pride ourselves in the benefits we offer our full-time store team members: medical, dental, vision; 401(k) with up to 5% company match, education assistance, employee stock purchase program, paid time off, parental leave, mental health, and family support service Full training with an industry-leading brand Excellent career opportunities Awesome discounts on menu items
Job Description General Managers are responsible for overseeing the daily operations of a single Domino's store. General Managers provide overall leadership and supervision over operations, and are accountable for achieving operational standards, food safety, profitability, and creating an inclusive and engaged environment. What we offer: A safe, rewarding and fast-paced working environment Competitive salary, bonus eligibility, and benefits package We pride ourselves in the benefits we offer our full-time store team members: medical, dental, vision; 401(k) with up to 5% company match, education assistance, employee stock purchase program, paid time off, parental leave, mental health, and family support service Full training with an industry-leading brand Excellent career opportunities Awesome discounts on menu items What we're looking for: Minimum of one year of prior General Manager experience in a fast-paced service environment Understand and demonstrate basic operations procedures and cost management capabilities Experience in recruiting, retaining and developing multiple employees Ability to lead and promote team member and food safety protocols Excellent customer service skills Ability to operate and troubleshoot technology (POS, ATS, etc.) Valid driver's license with safe driving record meeting company standards preferred
May 28, 2024
Full time
Job Description General Managers are responsible for overseeing the daily operations of a single Domino's store. General Managers provide overall leadership and supervision over operations, and are accountable for achieving operational standards, food safety, profitability, and creating an inclusive and engaged environment. What we offer: A safe, rewarding and fast-paced working environment Competitive salary, bonus eligibility, and benefits package We pride ourselves in the benefits we offer our full-time store team members: medical, dental, vision; 401(k) with up to 5% company match, education assistance, employee stock purchase program, paid time off, parental leave, mental health, and family support service Full training with an industry-leading brand Excellent career opportunities Awesome discounts on menu items What we're looking for: Minimum of one year of prior General Manager experience in a fast-paced service environment Understand and demonstrate basic operations procedures and cost management capabilities Experience in recruiting, retaining and developing multiple employees Ability to lead and promote team member and food safety protocols Excellent customer service skills Ability to operate and troubleshoot technology (POS, ATS, etc.) Valid driver's license with safe driving record meeting company standards preferred
Job Description General Managers are responsible for overseeing the daily operations of a single Domino's store. General Managers provide overall leadership and supervision over operations, and are accountable for achieving operational standards, food safety, profitability, and creating an inclusive and engaged environment. What we offer: A safe, rewarding and fast-paced working environment Competitive salary, bonus eligibility, and benefits package We pride ourselves in the benefits we offer our full-time store team members: medical, dental, vision; 401(k) with up to 5% company match, education assistance, employee stock purchase program, paid time off, parental leave, mental health, and family support service Full training with an industry-leading brand Excellent career opportunities Awesome discounts on menu items What we're looking for: Minimum of one year of prior General Manager experience in a fast-paced service environment Understand and demonstrate basic operations procedures and cost management capabilities Experience in recruiting, retaining and developing multiple employees Ability to lead and promote team member and food safety protocols Excellent customer service skills Ability to operate and troubleshoot technology (POS, ATS, etc.) Valid driver's license with safe driving record meeting company standards preferred
May 28, 2024
Full time
Job Description General Managers are responsible for overseeing the daily operations of a single Domino's store. General Managers provide overall leadership and supervision over operations, and are accountable for achieving operational standards, food safety, profitability, and creating an inclusive and engaged environment. What we offer: A safe, rewarding and fast-paced working environment Competitive salary, bonus eligibility, and benefits package We pride ourselves in the benefits we offer our full-time store team members: medical, dental, vision; 401(k) with up to 5% company match, education assistance, employee stock purchase program, paid time off, parental leave, mental health, and family support service Full training with an industry-leading brand Excellent career opportunities Awesome discounts on menu items What we're looking for: Minimum of one year of prior General Manager experience in a fast-paced service environment Understand and demonstrate basic operations procedures and cost management capabilities Experience in recruiting, retaining and developing multiple employees Ability to lead and promote team member and food safety protocols Excellent customer service skills Ability to operate and troubleshoot technology (POS, ATS, etc.) Valid driver's license with safe driving record meeting company standards preferred
Job Description Pizza Restaurant Management - Lead Our Slice of Success! Are you a natural leader with a passion for pizza? Do you thrive in a fast-paced environment and have a knack for motivating teams? If so, we want you to join our management team! Domino's Pizza is seeking an experienced and enthusiastic Restaurant Manager to lead our pizzeria to success. You'll be responsible for overseeing daily operations, ensuring customer satisfaction, and motivating your team to deliver a delicious experience every time. What you'll be doing: Leading the Team: Hiring, training, and supervising a team of pizza-loving employees. Fostering a positive and productive work environment. Ensuring Operational Efficiency: Managing inventory, scheduling, and ensuring compliance with all food safety and sanitation regulations. Delivering Outstanding Customer Service: Resolving customer issues, ensuring quality standards are met, and creating a welcoming atmosphere for our guests. Driving Sales and Profitability: Implementing marketing initiatives, controlling costs, and analyzing financial performance to meet business objectives. Maintain a spotless pizza store that is safe, inviting, and reflects your commitment to quality and cleanliness. What we're looking for: Proven experience in restaurant management, preferably in the pizza industry but not required Strong leadership and team-building skills with a passion for developing others Excellent communication, interpersonal, and problem-solving skills Ability to multitask effectively and thrive in a fast-paced environment Solid financial acumen and understanding of P&L statements A commitment to providing exceptional customer service A love for pizza is a definite plus! What we offer: Competitive pay and benefits package Health Insurance Paid Vacation Opportunity to grow and advance within the company A fun and rewarding work environment where you'll make a real impact Delicious discounts on pizza! Benefits: Health Insurance for eligible employees Paid Time Off for eligible employees 401k for eligible employees 50% off entire menu Referral Bonus Career Development Flexible Schedules Before applying, consider these non-negotiable factors to ensure the job aligns with your needs and priorities: Must make Perfect Pizzas every time by adhering to a strict adherence to Domino's pizza-making standards and procedures. Must maintain 100% Image at all times to maintain a clean and professional appearance, while adhering to the Domino's dress code, and representing the brand positively. Must work with Hustle and Energy we have a need for a fast-paced and efficient work style. Must be friendly and have a smile with all customers, the importance of excellent customer service and a positive attitude are the foundation of our business. If you're a motivated leader with a passion for the pizza business, we want to hear from you! Apply today and join our team of pizza professionals.
May 28, 2024
Full time
Job Description Pizza Restaurant Management - Lead Our Slice of Success! Are you a natural leader with a passion for pizza? Do you thrive in a fast-paced environment and have a knack for motivating teams? If so, we want you to join our management team! Domino's Pizza is seeking an experienced and enthusiastic Restaurant Manager to lead our pizzeria to success. You'll be responsible for overseeing daily operations, ensuring customer satisfaction, and motivating your team to deliver a delicious experience every time. What you'll be doing: Leading the Team: Hiring, training, and supervising a team of pizza-loving employees. Fostering a positive and productive work environment. Ensuring Operational Efficiency: Managing inventory, scheduling, and ensuring compliance with all food safety and sanitation regulations. Delivering Outstanding Customer Service: Resolving customer issues, ensuring quality standards are met, and creating a welcoming atmosphere for our guests. Driving Sales and Profitability: Implementing marketing initiatives, controlling costs, and analyzing financial performance to meet business objectives. Maintain a spotless pizza store that is safe, inviting, and reflects your commitment to quality and cleanliness. What we're looking for: Proven experience in restaurant management, preferably in the pizza industry but not required Strong leadership and team-building skills with a passion for developing others Excellent communication, interpersonal, and problem-solving skills Ability to multitask effectively and thrive in a fast-paced environment Solid financial acumen and understanding of P&L statements A commitment to providing exceptional customer service A love for pizza is a definite plus! What we offer: Competitive pay and benefits package Health Insurance Paid Vacation Opportunity to grow and advance within the company A fun and rewarding work environment where you'll make a real impact Delicious discounts on pizza! Benefits: Health Insurance for eligible employees Paid Time Off for eligible employees 401k for eligible employees 50% off entire menu Referral Bonus Career Development Flexible Schedules Before applying, consider these non-negotiable factors to ensure the job aligns with your needs and priorities: Must make Perfect Pizzas every time by adhering to a strict adherence to Domino's pizza-making standards and procedures. Must maintain 100% Image at all times to maintain a clean and professional appearance, while adhering to the Domino's dress code, and representing the brand positively. Must work with Hustle and Energy we have a need for a fast-paced and efficient work style. Must be friendly and have a smile with all customers, the importance of excellent customer service and a positive attitude are the foundation of our business. If you're a motivated leader with a passion for the pizza business, we want to hear from you! Apply today and join our team of pizza professionals.
MAKE YOUR IMPACT Impact Kitchen is on a mission to empower our community to eat healthy, nutritionally-dense foods with a focus on quality and sustainability. We know that what you eat matters, and we seek to make an impact by choosing local, ethically-sourced ingredients that will nourish you and help you thrive everyday. Founded in 2015, Impact Kitchen is the brainchild of former personal trainer and nutrition expert, Josh Broun, and Frank Toskan (co-founder of M A C Cosmetics). In addition to our 5 restaurants located within Toronto's core, Impact Kitchen fuels many of the city's major sports teams and top athletes through our catering and culinary programs and partnerships. Impact Kitchen is always looking for enthusiastic & passionate team members to join our diverse team. If health and wellness is your passion, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you! OVERVIEW OF POSITION The role of the General Manager (GM) is to run a profitable business. This role focuses on delivering the highest guest satisfaction while being fully accountable for all sales, Cost of Goods (COGS), people and standards within the location. The GM is the leader of the restaurant and a role model of Impact Kitchen's brand, values and staff culture. ESSENTIAL DUTIES Daily: Review daily reporting, including KPI's, Sales, Average Guest Count, Payroll, key item sales, guest check average and effectively communicate to the team all pertinent information Through constant communication with the Manager on Duty (AGM/MOD), ensure the following is being executed at the highest level: Run the floor, role model standards, dress code and operating practices Daily systems check, manager logbook review and ensure action plan follow-up Staff relations; support staff issues, ensures proper employment standards and corrective action process. Coach, mentor and set the tone. Participate when possible and always lead by example. Guide training and career development initiatives; review all staff performance adjustments and notes of praise Oversee and ensure customer satisfaction and operational excellence; log and handle any concerns or comments with timely follow-up Internal contact for Health inspections, WSIB procedures, Inspectors and related audits Maintain engagement and build customer relationships and brand affinity Weekly: Prepare weekly P&L and attend one on one with Head of Operations Chair weekly management meeting, set objectives and follow-up on action plans; Assistant Restaurant/KM/Front of the House Supervisor development and weekly one on one's Follow up with all action plans or initiatives around financial goals, people development and guest satisfaction Prepare and send weekly documents to the Bookkeeper Maintain Budget; complete weekly forecasts, sign off on all costed hourly schedules, staffing levels, payroll & inventory items Monthly: Prepare P&L and attend monthly Operations meeting with Head of Operations, Head of Business Development, regional management and other GM's Complete reviews & conduct monthly progress updates with all staff Review staffing levels, bench strength and recruitment with KM and AGM Financial reconciliation of all credit cards transactions Quarterly: Town hall, culture events and leadership training initiatives Management strategy meeting Annual: Participates in the annual budgeting process for the location Prepares business plan and forecast for the restaurant Details R&M and capital wish items to protect the locations assets Always: Brand ambassador of Impact Kitchen at all times Qualified in all aspects of Front of the House leadership WHY WORK AT IMPACT? Grow with us! As Impact Kitchen grows there will be new leadership opportunities, including salaried positions. We always look to promote from within, providing mentorship and development along the way. Calling all team players! We value all of our employees and recognize that we can accomplish so much more when we work together. Health & Wellness Joining the Impact Kitchen team provides you with opportunities to learn more about nutrition, health, and wellness. Make an Impact - Impact kitchen provides meaningful employment, from our nutritionally based menu and food philosophy, the mission and values that guide all aspects of the business, to our drive to continually find new ways to serve our community. Team Perks include: Competitive Compensation $53,500 to $58,500 + Annual Bonus Opportunity up to $10,000 Paid Vacation Paid Sick Days Industry leading work life balance Health benefits program offered at the end of 3 month probationary period Free monthly meal stipend redeemable at Impact Kitchen 50% Discount on Impact brand purchases Free Impact staff events INCLUSIVITY AT IMPACT Impact Kitchen feeds a diverse community and is made stronger by our diverse team. We welcome and encourage applications from everyone regardless of which groups you may or may not identify with - together we can make an incredible impact together. IND123 bJ6WL7Gzl7
May 28, 2024
Full time
MAKE YOUR IMPACT Impact Kitchen is on a mission to empower our community to eat healthy, nutritionally-dense foods with a focus on quality and sustainability. We know that what you eat matters, and we seek to make an impact by choosing local, ethically-sourced ingredients that will nourish you and help you thrive everyday. Founded in 2015, Impact Kitchen is the brainchild of former personal trainer and nutrition expert, Josh Broun, and Frank Toskan (co-founder of M A C Cosmetics). In addition to our 5 restaurants located within Toronto's core, Impact Kitchen fuels many of the city's major sports teams and top athletes through our catering and culinary programs and partnerships. Impact Kitchen is always looking for enthusiastic & passionate team members to join our diverse team. If health and wellness is your passion, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you! OVERVIEW OF POSITION The role of the General Manager (GM) is to run a profitable business. This role focuses on delivering the highest guest satisfaction while being fully accountable for all sales, Cost of Goods (COGS), people and standards within the location. The GM is the leader of the restaurant and a role model of Impact Kitchen's brand, values and staff culture. ESSENTIAL DUTIES Daily: Review daily reporting, including KPI's, Sales, Average Guest Count, Payroll, key item sales, guest check average and effectively communicate to the team all pertinent information Through constant communication with the Manager on Duty (AGM/MOD), ensure the following is being executed at the highest level: Run the floor, role model standards, dress code and operating practices Daily systems check, manager logbook review and ensure action plan follow-up Staff relations; support staff issues, ensures proper employment standards and corrective action process. Coach, mentor and set the tone. Participate when possible and always lead by example. Guide training and career development initiatives; review all staff performance adjustments and notes of praise Oversee and ensure customer satisfaction and operational excellence; log and handle any concerns or comments with timely follow-up Internal contact for Health inspections, WSIB procedures, Inspectors and related audits Maintain engagement and build customer relationships and brand affinity Weekly: Prepare weekly P&L and attend one on one with Head of Operations Chair weekly management meeting, set objectives and follow-up on action plans; Assistant Restaurant/KM/Front of the House Supervisor development and weekly one on one's Follow up with all action plans or initiatives around financial goals, people development and guest satisfaction Prepare and send weekly documents to the Bookkeeper Maintain Budget; complete weekly forecasts, sign off on all costed hourly schedules, staffing levels, payroll & inventory items Monthly: Prepare P&L and attend monthly Operations meeting with Head of Operations, Head of Business Development, regional management and other GM's Complete reviews & conduct monthly progress updates with all staff Review staffing levels, bench strength and recruitment with KM and AGM Financial reconciliation of all credit cards transactions Quarterly: Town hall, culture events and leadership training initiatives Management strategy meeting Annual: Participates in the annual budgeting process for the location Prepares business plan and forecast for the restaurant Details R&M and capital wish items to protect the locations assets Always: Brand ambassador of Impact Kitchen at all times Qualified in all aspects of Front of the House leadership WHY WORK AT IMPACT? Grow with us! As Impact Kitchen grows there will be new leadership opportunities, including salaried positions. We always look to promote from within, providing mentorship and development along the way. Calling all team players! We value all of our employees and recognize that we can accomplish so much more when we work together. Health & Wellness Joining the Impact Kitchen team provides you with opportunities to learn more about nutrition, health, and wellness. Make an Impact - Impact kitchen provides meaningful employment, from our nutritionally based menu and food philosophy, the mission and values that guide all aspects of the business, to our drive to continually find new ways to serve our community. Team Perks include: Competitive Compensation $53,500 to $58,500 + Annual Bonus Opportunity up to $10,000 Paid Vacation Paid Sick Days Industry leading work life balance Health benefits program offered at the end of 3 month probationary period Free monthly meal stipend redeemable at Impact Kitchen 50% Discount on Impact brand purchases Free Impact staff events INCLUSIVITY AT IMPACT Impact Kitchen feeds a diverse community and is made stronger by our diverse team. We welcome and encourage applications from everyone regardless of which groups you may or may not identify with - together we can make an incredible impact together. IND123 bJ6WL7Gzl7
Job Description Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $12.60 - $18.33 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
May 28, 2024
Full time
Job Description Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $12.60 - $18.33 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 28, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 28, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 28, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 28, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Wellstar Health System, Inc.
Lithia Springs, Georgia
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 28, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Job Description Job Description MANAGER - OPERATIONS Job ID 7 Category Food & Beverage - Salaried Job Type Regular Full-Time Min USD $25.48/Hr. Max USD $33.65/Hr. Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 28, 2024
Full time
Job Description Job Description MANAGER - OPERATIONS Job ID 7 Category Food & Beverage - Salaried Job Type Regular Full-Time Min USD $25.48/Hr. Max USD $33.65/Hr. Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Job Description Job Description MANAGER - OPERATIONS Job ID 0 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 28, 2024
Full time
Job Description Job Description MANAGER - OPERATIONS Job ID 0 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Job Description Job Description MANAGER - OPERATIONS Job ID 5 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 28, 2024
Full time
Job Description Job Description MANAGER - OPERATIONS Job ID 5 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).