Life Enrichment Assistant

Position Title: Life Enrichment Assistant FLSA Status: NONEXEMPT Department: Dining Supervisor Title: Resident Experience Manager I. POSITION OBJECTIVE Fosters an environment that strengthens a sense of family and a rhythm of daily life that meets the needs of the residents and other care partners (family, team members, volunteers) through mealtime support on the bistros. Masonic Village at Burlington fully embraces a culture of hospitality. To that end, we include the following hospitality promises in all our job descriptions. Hospitality Promises We greet residents, employees and guests warmly, by name and with a smile. We treat everyone with courteous respect. We strive to anticipate resident, employee and guest needs and act accordingly. We listen and respond enthusiastically in a timely manner. We hold ourselves and one another accountable. We embrace and value our differences. We make residents, employees and guests feel important. We ask, "Is there anything else I can do for you?" We maintain high levels of professionalism, both in conduct and appearance, at all times. We pay attention to details. II. ESSENTIAL FUNCTIONS Ensures excellent customer service is provided to residents, family members, guests, and staff. Serves residents based on their Meal Ticket preferences and dietary restrictions. Partners with other neighborhood team members and volunteers by implementing engagement and mealtime opportunities. Maintains a clean bistro kitchen by sweeping, mopping, dishwashing, and cleaning bistro equipment on every shift. Cleans floors and walls in the bistro. Stores all tableware and other items in the proper area. Properly disposes of trash after each meal. Assists in serving residents in the bistros. III. OTHER JOB FUNCTIONS Performs specific work duties and responsibilities as assigned by Director. Maintains acceptable standards of personal hygiene and complies with the department dress code. Life Enrichment Assistant 03/13/2023 JOB/ POSITION DESCRIPTION Attends in-service training and education sessions as assigned. IV. KNOWLEDGE / EXPERIENCE REQUIREMENTS Minimum completion of ninth grade or equivalent experience. Must be able to follow written and oral directions. Must be comfortable working with COVID-positive patients. Must be fully COVID and flu vaccinated per CDC guidelines and Masonic Village policy. V. LICENSES/ CERTIFICATIONS None Required VI. PHYSICAL & ENVIRONMENTAL JOB REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must regularly lift and /or move up to 15 pounds and occasionally lift and/or move up to 50 pounds. Ability to read and write in English. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. VII. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. DISCLAIMER CLAUSE: I have read my job description and specification. I understand the information contained in the job description and specifications. I further understand that this job description and specification is not intended and should not be constructed as an exhaustive list (other duties as assigned) of Life Enrichment Assistant 03/13/2023 JOB/ POSITION DESCRIPTION all the responsibilities, skills, and tasks necessary to meet standards of quality. This job description is intended to be an accurate reflection of the principal job elements essential for making fair decisions. I understand that job functions listed as essential job functions will be evaluated as part of routine performance appraisal procedures. Name (Please Print) Employee Signature The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.