Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds
May 20, 2024
Full time
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds Benefits Base salary range: $51K-$75K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
May 20, 2024
Full time
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds Benefits Base salary range: $51K-$75K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds Benefits Base salary range: $51K-$75K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
May 20, 2024
Full time
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds Benefits Base salary range: $51K-$75K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
CNM LLP is a technical advisory firm that provides high value, specialized accounting advisory services based in Southern California, with offices in Los Angeles, Orange County, San Diego, and New York. Recognized as a Great Place to Work, CNM is an organization fully-committed to help businesses ranging from startups and loosely held mid-market companies to multi-national Fortune 500 companies identify and address critical issues in an effective and proactive way. Culture and Engagement Manager CNM is committed to creating a culture where people thrive, grow, and develop through collaboration and connection. The People and Culture Manager helps drive the engagement strategy by proactively managing the employee experience throughout the employee's lifecycle. This includes working cross-functionally to develop strategies and create a meaningful employee experience from pre-onboarding through offboarding. The People and Culture Manager leads CNM's People Concierge Program and is accountable for creating a supportive and empowering environment where our professionals are immersed in CNM's culture and can develop a strong sense of inclusion and belonging. This includes supporting professionals as they navigate their first experiences at CNM, including a professional's first day, first client interaction, first review, and other milestones in the employee lifecycle. Responsibilities: Onboarding Program: Create a consistent delivery of CNM's comprehensive 6-month onboarding process, including; Managing Pre-Onboarding welcome meetings, welcome packets, logistics, and first-day Orientation. Designing new hire technical integration plans by collaborating across service lines. Establishing a series of "First Moments" recognition events to celebrate milestones and promote belonging and inclusion. Establishing a series of "First Milestones" such as buddy, client engagement, first Performance Manager meeting, first snapshot review, first promotion etc., to ensure successful integration. Establishing a series of bi-weekly concierge check-ins throughout the new hire's first 90 days Establishing milestone 45 and 90-day reviews for new hires to assess performance. Developing and tracking metrics to monitor each new hire's success and deliver monthly reports. Employee Engagement: Design programs to foster a culture of learning, mutual respect, and collaboration and to engage employees in their continuing professional journey, including: Recognizing their transitional moments and life events. Supporting the Employee Referral Program to encourage networking and team building. Establishing a series of concierge check-ins and stay interviews throughout the employees' lifecycle. Leveraging CNM's Engagement Platforms to enhance the employee experience through CNM's 6 C's Framework: including Goomi, Bonusly, and Performyard. Supporting employees as they transition out of CNM to maintain connection and enhance opportunities for them to return to CNM through an Alumni program. Administer internal engagement surveys and questionnaires to find trends in employee feedback and track engagement. Employee Coaching and Development: Support CNM's Value of Honest Communication by partnering and leading coaching conversations with professionals through various channels, including; Formal 45 and 90 Day reviews Stay Interviews Quarterly Reviews Pulse Surveys Qualifications: Minimum of 5 years of experience in Human Resources or organizational development, with key responsibilities of supporting or leading people programs A self-starter mentality with a high attention to detail and the ability to juggle multiple projects at a time The ability to design surveys, assess candidates/employees' needs, evaluate feedback, and translate those into actionable recommendations to improve the employee experience and firm culture. Passion for developing culture and a desire to champion a new employee engagement strategy Experience with handling employee relations. Benefits and Pay: 40-hour work week Training events to ensure CPE compliance for CNM professionals Medical, Dental, Vision Plans 401(k) match PTO: 15 days accrued per year Company paid holidays, including company shutdown the week between Christmas and New Years 3 wellness days Various opportunities for peer engagement: quarterly huddles, happy hours, summer and a holiday party $80 monthly mobile reimbursement Reimbursement allowances: flex, technology, and health and wellness Fully stocked kitchen Base Pay $110,000 - $150,000 Annual Performance bonus in addition to the base pay $110,000 - $150,000 bimonthly CNM LLP offers an excellent base, bonus and incentive compensation package. The benefits package is designed to meet an employee's needs regardless of the stage an employee is at including medical, dental, paid maternity and parental leave, 401(k) with match and flexible spending accounts for employees and dependents. We offer training that assists employees in reaching their career goals and, in addition to a regular paid time off policy, we also offer an extra five days off between Christmas and New Year holidays annually for firm-wide shut down. CNM believes in social interaction and networking and employees participate in unbelievable social events each summer and winter. The firm also supports employees offering an annual technology bonus, health and wellness bonus, monthly cell phone reimbursement, fully stocked kitchens with food, drink and snacks and much, much more. Please reach out to our talent team and we will walk you through why you deserve a career with CNM LLP. Please note: all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
May 16, 2024
Full time
CNM LLP is a technical advisory firm that provides high value, specialized accounting advisory services based in Southern California, with offices in Los Angeles, Orange County, San Diego, and New York. Recognized as a Great Place to Work, CNM is an organization fully-committed to help businesses ranging from startups and loosely held mid-market companies to multi-national Fortune 500 companies identify and address critical issues in an effective and proactive way. Culture and Engagement Manager CNM is committed to creating a culture where people thrive, grow, and develop through collaboration and connection. The People and Culture Manager helps drive the engagement strategy by proactively managing the employee experience throughout the employee's lifecycle. This includes working cross-functionally to develop strategies and create a meaningful employee experience from pre-onboarding through offboarding. The People and Culture Manager leads CNM's People Concierge Program and is accountable for creating a supportive and empowering environment where our professionals are immersed in CNM's culture and can develop a strong sense of inclusion and belonging. This includes supporting professionals as they navigate their first experiences at CNM, including a professional's first day, first client interaction, first review, and other milestones in the employee lifecycle. Responsibilities: Onboarding Program: Create a consistent delivery of CNM's comprehensive 6-month onboarding process, including; Managing Pre-Onboarding welcome meetings, welcome packets, logistics, and first-day Orientation. Designing new hire technical integration plans by collaborating across service lines. Establishing a series of "First Moments" recognition events to celebrate milestones and promote belonging and inclusion. Establishing a series of "First Milestones" such as buddy, client engagement, first Performance Manager meeting, first snapshot review, first promotion etc., to ensure successful integration. Establishing a series of bi-weekly concierge check-ins throughout the new hire's first 90 days Establishing milestone 45 and 90-day reviews for new hires to assess performance. Developing and tracking metrics to monitor each new hire's success and deliver monthly reports. Employee Engagement: Design programs to foster a culture of learning, mutual respect, and collaboration and to engage employees in their continuing professional journey, including: Recognizing their transitional moments and life events. Supporting the Employee Referral Program to encourage networking and team building. Establishing a series of concierge check-ins and stay interviews throughout the employees' lifecycle. Leveraging CNM's Engagement Platforms to enhance the employee experience through CNM's 6 C's Framework: including Goomi, Bonusly, and Performyard. Supporting employees as they transition out of CNM to maintain connection and enhance opportunities for them to return to CNM through an Alumni program. Administer internal engagement surveys and questionnaires to find trends in employee feedback and track engagement. Employee Coaching and Development: Support CNM's Value of Honest Communication by partnering and leading coaching conversations with professionals through various channels, including; Formal 45 and 90 Day reviews Stay Interviews Quarterly Reviews Pulse Surveys Qualifications: Minimum of 5 years of experience in Human Resources or organizational development, with key responsibilities of supporting or leading people programs A self-starter mentality with a high attention to detail and the ability to juggle multiple projects at a time The ability to design surveys, assess candidates/employees' needs, evaluate feedback, and translate those into actionable recommendations to improve the employee experience and firm culture. Passion for developing culture and a desire to champion a new employee engagement strategy Experience with handling employee relations. Benefits and Pay: 40-hour work week Training events to ensure CPE compliance for CNM professionals Medical, Dental, Vision Plans 401(k) match PTO: 15 days accrued per year Company paid holidays, including company shutdown the week between Christmas and New Years 3 wellness days Various opportunities for peer engagement: quarterly huddles, happy hours, summer and a holiday party $80 monthly mobile reimbursement Reimbursement allowances: flex, technology, and health and wellness Fully stocked kitchen Base Pay $110,000 - $150,000 Annual Performance bonus in addition to the base pay $110,000 - $150,000 bimonthly CNM LLP offers an excellent base, bonus and incentive compensation package. The benefits package is designed to meet an employee's needs regardless of the stage an employee is at including medical, dental, paid maternity and parental leave, 401(k) with match and flexible spending accounts for employees and dependents. We offer training that assists employees in reaching their career goals and, in addition to a regular paid time off policy, we also offer an extra five days off between Christmas and New Year holidays annually for firm-wide shut down. CNM believes in social interaction and networking and employees participate in unbelievable social events each summer and winter. The firm also supports employees offering an annual technology bonus, health and wellness bonus, monthly cell phone reimbursement, fully stocked kitchens with food, drink and snacks and much, much more. Please reach out to our talent team and we will walk you through why you deserve a career with CNM LLP. Please note: all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
CNM LLP is a technical advisory firm that provides high value, specialized accounting advisory services based in Southern California, with offices in Los Angeles, Orange County, San Diego, and New York. Recognized as a Great Place to Work, CNM is an organization fully-committed to help businesses ranging from startups and loosely held mid-market companies to multi-national Fortune 500 companies identify and address critical issues in an effective and proactive way. Culture and Engagement Manager CNM is committed to creating a culture where people thrive, grow, and develop through collaboration and connection. The People and Culture Manager helps drive the engagement strategy by proactively managing the employee experience throughout the employee's lifecycle. This includes working cross-functionally to develop strategies and create a meaningful employee experience from pre-onboarding through offboarding. The People and Culture Manager leads CNM's People Concierge Program and is accountable for creating a supportive and empowering environment where our professionals are immersed in CNM's culture and can develop a strong sense of inclusion and belonging. This includes supporting professionals as they navigate their first experiences at CNM, including a professional's first day, first client interaction, first review, and other milestones in the employee lifecycle. Responsibilities: Onboarding Program: Create a consistent delivery of CNM's comprehensive 6-month onboarding process, including; Managing Pre-Onboarding welcome meetings, welcome packets, logistics, and first-day Orientation. Designing new hire technical integration plans by collaborating across service lines. Establishing a series of "First Moments" recognition events to celebrate milestones and promote belonging and inclusion. Establishing a series of "First Milestones" such as buddy, client engagement, first Performance Manager meeting, first snapshot review, first promotion etc., to ensure successful integration. Establishing a series of bi-weekly concierge check-ins throughout the new hire's first 90 days Establishing milestone 45 and 90-day reviews for new hires to assess performance. Developing and tracking metrics to monitor each new hire's success and deliver monthly reports. Employee Engagement: Design programs to foster a culture of learning, mutual respect, and collaboration and to engage employees in their continuing professional journey, including: Recognizing their transitional moments and life events. Supporting the Employee Referral Program to encourage networking and team building. Establishing a series of concierge check-ins and stay interviews throughout the employees' lifecycle. Leveraging CNM's Engagement Platforms to enhance the employee experience through CNM's 6 C's Framework: including Goomi, Bonusly, and Performyard. Supporting employees as they transition out of CNM to maintain connection and enhance opportunities for them to return to CNM through an Alumni program. Administer internal engagement surveys and questionnaires to find trends in employee feedback and track engagement. Employee Coaching and Development: Support CNM's Value of Honest Communication by partnering and leading coaching conversations with professionals through various channels, including; Formal 45 and 90 Day reviews Stay Interviews Quarterly Reviews Pulse Surveys Qualifications: Minimum of 5 years of experience in Human Resources or organizational development, with key responsibilities of supporting or leading people programs A self-starter mentality with a high attention to detail and the ability to juggle multiple projects at a time The ability to design surveys, assess candidates/employees' needs, evaluate feedback, and translate those into actionable recommendations to improve the employee experience and firm culture. Passion for developing culture and a desire to champion a new employee engagement strategy Experience with handling employee relations. Benefits and Pay: Training events to ensure CPE compliance for CNM professionals 401(k) match PTO: 15 days accrued per year Company paid holidays, including company shutdown the week between Christmas and New Years 3 wellness days Various opportunities for peer engagement: quarterly huddles, happy hours, summer and a holiday party $80 monthly mobile reimbursement Reimbursement allowances: flex, technology, and health and wellness Fully stocked kitchen Base Pay $110,000 - $150,000 Annual Performance bonus in addition to the base pay CNM LLP offers an excellent base, bonus and incentive compensation package. The benefits package is designed to meet an employee's needs regardless of the stage an employee is at including medical, dental, paid maternity and parental leave, 401(k) with match and flexible spending accounts for employees and dependents. We offer training that assists employees in reaching their career goals and, in addition to a regular paid time off policy, we also offer an extra five days off between Christmas and New Year holidays annually for firm-wide shut down. CNM believes in social interaction and networking and employees participate in unbelievable social events each summer and winter. The firm also supports employees offering an annual technology bonus, health and wellness bonus, monthly cell phone reimbursement, fully stocked kitchens with food, drink and snacks and much, much more. Please reach out to our talent team and we will walk you through why you deserve a career with CNM LLP. Please note: all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
May 10, 2024
Full time
CNM LLP is a technical advisory firm that provides high value, specialized accounting advisory services based in Southern California, with offices in Los Angeles, Orange County, San Diego, and New York. Recognized as a Great Place to Work, CNM is an organization fully-committed to help businesses ranging from startups and loosely held mid-market companies to multi-national Fortune 500 companies identify and address critical issues in an effective and proactive way. Culture and Engagement Manager CNM is committed to creating a culture where people thrive, grow, and develop through collaboration and connection. The People and Culture Manager helps drive the engagement strategy by proactively managing the employee experience throughout the employee's lifecycle. This includes working cross-functionally to develop strategies and create a meaningful employee experience from pre-onboarding through offboarding. The People and Culture Manager leads CNM's People Concierge Program and is accountable for creating a supportive and empowering environment where our professionals are immersed in CNM's culture and can develop a strong sense of inclusion and belonging. This includes supporting professionals as they navigate their first experiences at CNM, including a professional's first day, first client interaction, first review, and other milestones in the employee lifecycle. Responsibilities: Onboarding Program: Create a consistent delivery of CNM's comprehensive 6-month onboarding process, including; Managing Pre-Onboarding welcome meetings, welcome packets, logistics, and first-day Orientation. Designing new hire technical integration plans by collaborating across service lines. Establishing a series of "First Moments" recognition events to celebrate milestones and promote belonging and inclusion. Establishing a series of "First Milestones" such as buddy, client engagement, first Performance Manager meeting, first snapshot review, first promotion etc., to ensure successful integration. Establishing a series of bi-weekly concierge check-ins throughout the new hire's first 90 days Establishing milestone 45 and 90-day reviews for new hires to assess performance. Developing and tracking metrics to monitor each new hire's success and deliver monthly reports. Employee Engagement: Design programs to foster a culture of learning, mutual respect, and collaboration and to engage employees in their continuing professional journey, including: Recognizing their transitional moments and life events. Supporting the Employee Referral Program to encourage networking and team building. Establishing a series of concierge check-ins and stay interviews throughout the employees' lifecycle. Leveraging CNM's Engagement Platforms to enhance the employee experience through CNM's 6 C's Framework: including Goomi, Bonusly, and Performyard. Supporting employees as they transition out of CNM to maintain connection and enhance opportunities for them to return to CNM through an Alumni program. Administer internal engagement surveys and questionnaires to find trends in employee feedback and track engagement. Employee Coaching and Development: Support CNM's Value of Honest Communication by partnering and leading coaching conversations with professionals through various channels, including; Formal 45 and 90 Day reviews Stay Interviews Quarterly Reviews Pulse Surveys Qualifications: Minimum of 5 years of experience in Human Resources or organizational development, with key responsibilities of supporting or leading people programs A self-starter mentality with a high attention to detail and the ability to juggle multiple projects at a time The ability to design surveys, assess candidates/employees' needs, evaluate feedback, and translate those into actionable recommendations to improve the employee experience and firm culture. Passion for developing culture and a desire to champion a new employee engagement strategy Experience with handling employee relations. Benefits and Pay: Training events to ensure CPE compliance for CNM professionals 401(k) match PTO: 15 days accrued per year Company paid holidays, including company shutdown the week between Christmas and New Years 3 wellness days Various opportunities for peer engagement: quarterly huddles, happy hours, summer and a holiday party $80 monthly mobile reimbursement Reimbursement allowances: flex, technology, and health and wellness Fully stocked kitchen Base Pay $110,000 - $150,000 Annual Performance bonus in addition to the base pay CNM LLP offers an excellent base, bonus and incentive compensation package. The benefits package is designed to meet an employee's needs regardless of the stage an employee is at including medical, dental, paid maternity and parental leave, 401(k) with match and flexible spending accounts for employees and dependents. We offer training that assists employees in reaching their career goals and, in addition to a regular paid time off policy, we also offer an extra five days off between Christmas and New Year holidays annually for firm-wide shut down. CNM believes in social interaction and networking and employees participate in unbelievable social events each summer and winter. The firm also supports employees offering an annual technology bonus, health and wellness bonus, monthly cell phone reimbursement, fully stocked kitchens with food, drink and snacks and much, much more. Please reach out to our talent team and we will walk you through why you deserve a career with CNM LLP. Please note: all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
May 26, 2024
Contractor
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
May 26, 2024
Contractor
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
Barbacks act as the backbone of a food and beverage establishment. It is your job to assist in anticipating the bars needs and to provide direct support to the bartenders and management by efficiently re-stocking key bar/liquor supplies before, during, and after guest service has completed. Barbacks must learn to act as a team to ensure service to all guests is smooth and seamless. By continuously maintaining bar/liquor supplies, paying close attention to par levels, bar sanitation, and anticipating the needs of the bar staff, will ensure the food and beverage establishment is successful. Additionally, Barbacks act as ambassadors of the establishment, marketing the venue and all knowledge of products offered to the targeted customer base. Complete bar requisitions. Ensure lounge/bar area is clean and in order at all times, including bar, tables, chairs, floors, walls, ceilings, lighting, temperature, music, memorabilia, and décor. Stock juice, mixers, soft drinks, beer, wine, liquor, and paper/plastic supplies. Clean and stock glassware. Cut and stock garnishes. Maintain tables by clearing finished plates, glassware, silverware, trash, and other items. Set, clear, and reset tables. Clean bar tops, sinks, speed rails, ice bins, guns and lines, bottles, cabinets, and coolers. Set up and empty trash and recycling. Follow all food safety, sanitation, and alcohol service laws and regulations. Sweep and mop floors. Maintain positive and professional communication with all staff. Provide recognition to others, including co-workers, supervisors, managers, and directors. Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. Ensure a healthy and safe work environment for co-workers and guests. Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. Promote property outlets to guests. Assist guests in finding locations within the property by escorting, when possible, or giving clear directions. Resolve guest complaints using property procedures. Create a positive environment in which all employees have the ability to maximize their potential. Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance. Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service. Participate in Sound Check meetings on each shift. Always smile and offer a warm greeting to all. Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. Take initiative to offer assistance throughout the property. Operate ethically to protect the Hard Rock brand. Utilize programs designed to help Save the Planet. Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. Perform additional duties as requested by department managers and supervisors. Communicate with supervisors and managers to ensure that assigned duties are completed to standard. Coordinate operations with other departments, as needed. Present a professional image to employees, guests, clients, owners, and investors. Maintain confidentiality of guest, employee, and company information. This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. EXPERIENCE, EDUCATION, AND CERTIFICATIONS Secondary school degree preferred and/or previous work experience in service for at least 1 year. SKILLS Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas. Ability to read, comprehend, and write simple instructions, short correspondence and memos. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy. Fluency in English: additional languages preferred. PHYSICAL DEMANDS Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to obtain impressions through the eyes. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms. Ability to occasionally move objects (lift, push, pull, balance, carry) up to 100 pounds / 50 kilograms. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. ADDITIONAL REQUIREMENTS Deep understanding of lifestyle hotels and premium dining products and services. Must meet legal requirements for any required licensing. Ability to work evenings, weekends, and holidays, as needed. For this New York, New York United States-based position, the expected starting pay is $19.50 per hour.
May 25, 2024
Full time
Barbacks act as the backbone of a food and beverage establishment. It is your job to assist in anticipating the bars needs and to provide direct support to the bartenders and management by efficiently re-stocking key bar/liquor supplies before, during, and after guest service has completed. Barbacks must learn to act as a team to ensure service to all guests is smooth and seamless. By continuously maintaining bar/liquor supplies, paying close attention to par levels, bar sanitation, and anticipating the needs of the bar staff, will ensure the food and beverage establishment is successful. Additionally, Barbacks act as ambassadors of the establishment, marketing the venue and all knowledge of products offered to the targeted customer base. Complete bar requisitions. Ensure lounge/bar area is clean and in order at all times, including bar, tables, chairs, floors, walls, ceilings, lighting, temperature, music, memorabilia, and décor. Stock juice, mixers, soft drinks, beer, wine, liquor, and paper/plastic supplies. Clean and stock glassware. Cut and stock garnishes. Maintain tables by clearing finished plates, glassware, silverware, trash, and other items. Set, clear, and reset tables. Clean bar tops, sinks, speed rails, ice bins, guns and lines, bottles, cabinets, and coolers. Set up and empty trash and recycling. Follow all food safety, sanitation, and alcohol service laws and regulations. Sweep and mop floors. Maintain positive and professional communication with all staff. Provide recognition to others, including co-workers, supervisors, managers, and directors. Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. Ensure a healthy and safe work environment for co-workers and guests. Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. Promote property outlets to guests. Assist guests in finding locations within the property by escorting, when possible, or giving clear directions. Resolve guest complaints using property procedures. Create a positive environment in which all employees have the ability to maximize their potential. Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance. Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service. Participate in Sound Check meetings on each shift. Always smile and offer a warm greeting to all. Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. Take initiative to offer assistance throughout the property. Operate ethically to protect the Hard Rock brand. Utilize programs designed to help Save the Planet. Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. Perform additional duties as requested by department managers and supervisors. Communicate with supervisors and managers to ensure that assigned duties are completed to standard. Coordinate operations with other departments, as needed. Present a professional image to employees, guests, clients, owners, and investors. Maintain confidentiality of guest, employee, and company information. This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. EXPERIENCE, EDUCATION, AND CERTIFICATIONS Secondary school degree preferred and/or previous work experience in service for at least 1 year. SKILLS Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas. Ability to read, comprehend, and write simple instructions, short correspondence and memos. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy. Fluency in English: additional languages preferred. PHYSICAL DEMANDS Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to obtain impressions through the eyes. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms. Ability to occasionally move objects (lift, push, pull, balance, carry) up to 100 pounds / 50 kilograms. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. ADDITIONAL REQUIREMENTS Deep understanding of lifestyle hotels and premium dining products and services. Must meet legal requirements for any required licensing. Ability to work evenings, weekends, and holidays, as needed. For this New York, New York United States-based position, the expected starting pay is $19.50 per hour.
Supervisor, Ralph's Coffee, Rockefeller Ref #: W139264 Department: Hospitality City: New York State/Province: New York Country: United States Shift: Pay Range: The pay range for this job is $18 - $32.21 per hour; actual pay is dependent on experience and geographic location. Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, flexible working arrangements, incentive compensation, where applicable, and varied learning opportunities. Pay Range Max 32.21 Pay Range Min 18 Company Description Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview The Supervisor, Ralph's Coffee, will ensure a consistently memorable hospitality experience for the department, while ensuring the implementation and accuracy of day to day operational processes, procedures and standards for the Hospitality business. The Supervisor is responsible for supporting the Assistant Hospitality Manager and Hospitality Manager within Ralph's Coffee shop in keeping with customer experience, brand, and operational standards. The Supervisor, in partnership with the Assistant Hospitality Manager will also ensure the Ralph's Coffee team is fully trained on technical skills, safe work practices, product knowledge, store service standards, and brand philosophy. The Supervisor is to promote a friendly and welcoming environment for customers and team members, modeling our Company Ethos and brand values at all times. Essential Duties & Responsibilities Operations: Responsible for the implementation of and adherence to both new and existing policies and procedures. Maintains a clean, organized and stocked environment that adheres to company, health and safety standards. Informs Assistant Hospitality Manager and Hospitality Manager of supply needs for all branded retail product, food, coffee, dry goods, supplies, and other product and materials as needed. Assists in the distribution of product shipments as needed. Supports any inventory management as directed. Will accurately manage inventory to ensure we are always stocked with necessary items. Supports Assistant Hospitality Manager and Hospitality Manager in effective and positive communication amongst all team members. Promotes and practices safe work habits, reporting to the Assistant Hospitality Manager and Hospitality Manager of potential safety hazards, operational inconsistencies and team member incidents while during shift hours. Service: Provide outstanding service and maintaining a welcoming environment that generates customer traffic and builds loyalty by exceeding customers' expectations. Pro-active in solving customer problems and satisfying customers in all situations. Demonstrates customer service and hospitality standards by greeting and responding to all customers with fast, efficient, friendly, personalized, and professional service. Strives to develop a rapport with customers by learning their names, favorite drinks and food items. Responds proactively to prevent customer service situations. Product: Follows all Company drink recipes and procedures, maintaining the highest quality and consistent product standards. Lead by example by ensuring the team is educated on our products and services, by developing an understanding of our various types of coffee, tea products, blends and roasts, as well as knowledge of coffee and tea regions, and the various differences in flavor and blends. Tastes products on a per shift basis to ensure the highest quality of product Training & Development: Demonstrates the ability to lead and communicate the Ralph's Coffee and Ralph Lauren ways. Support the Assistant Hospitality Manager and Hospitality Manager with technical training and standards of Ralph's Coffee and ensuring all team members are able to effectively deliver on these expectations. Experience, Skills & Knowledge Several years of Retail or Hospitality experience, preferably in an elevated service environment. Strong communication and interpersonal skills Must be able to work mornings, weekends, evenings and special events as needed. Well-organized and detail-oriented and able to multi-task. This position will require frequent standing and use of hands and arms. Must be able to lift up to 30lbs and frequently bend and twist from the waist. Regularly required to handle food, hot beverages, and work with sharp objects. Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. < Back to search results Apply now Share Share Supervisor, Ralph's Coffee, Rockefeller with Facebook Share Supervisor, Ralph's Coffee, Rockefeller with Twitter Share Supervisor, Ralph's Coffee, Rockefeller with a friend via e-mail Job Notifications Sign up to receive job notifications. Notify Me
May 01, 2024
Full time
Supervisor, Ralph's Coffee, Rockefeller Ref #: W139264 Department: Hospitality City: New York State/Province: New York Country: United States Shift: Pay Range: The pay range for this job is $18 - $32.21 per hour; actual pay is dependent on experience and geographic location. Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, flexible working arrangements, incentive compensation, where applicable, and varied learning opportunities. Pay Range Max 32.21 Pay Range Min 18 Company Description Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview The Supervisor, Ralph's Coffee, will ensure a consistently memorable hospitality experience for the department, while ensuring the implementation and accuracy of day to day operational processes, procedures and standards for the Hospitality business. The Supervisor is responsible for supporting the Assistant Hospitality Manager and Hospitality Manager within Ralph's Coffee shop in keeping with customer experience, brand, and operational standards. The Supervisor, in partnership with the Assistant Hospitality Manager will also ensure the Ralph's Coffee team is fully trained on technical skills, safe work practices, product knowledge, store service standards, and brand philosophy. The Supervisor is to promote a friendly and welcoming environment for customers and team members, modeling our Company Ethos and brand values at all times. Essential Duties & Responsibilities Operations: Responsible for the implementation of and adherence to both new and existing policies and procedures. Maintains a clean, organized and stocked environment that adheres to company, health and safety standards. Informs Assistant Hospitality Manager and Hospitality Manager of supply needs for all branded retail product, food, coffee, dry goods, supplies, and other product and materials as needed. Assists in the distribution of product shipments as needed. Supports any inventory management as directed. Will accurately manage inventory to ensure we are always stocked with necessary items. Supports Assistant Hospitality Manager and Hospitality Manager in effective and positive communication amongst all team members. Promotes and practices safe work habits, reporting to the Assistant Hospitality Manager and Hospitality Manager of potential safety hazards, operational inconsistencies and team member incidents while during shift hours. Service: Provide outstanding service and maintaining a welcoming environment that generates customer traffic and builds loyalty by exceeding customers' expectations. Pro-active in solving customer problems and satisfying customers in all situations. Demonstrates customer service and hospitality standards by greeting and responding to all customers with fast, efficient, friendly, personalized, and professional service. Strives to develop a rapport with customers by learning their names, favorite drinks and food items. Responds proactively to prevent customer service situations. Product: Follows all Company drink recipes and procedures, maintaining the highest quality and consistent product standards. Lead by example by ensuring the team is educated on our products and services, by developing an understanding of our various types of coffee, tea products, blends and roasts, as well as knowledge of coffee and tea regions, and the various differences in flavor and blends. Tastes products on a per shift basis to ensure the highest quality of product Training & Development: Demonstrates the ability to lead and communicate the Ralph's Coffee and Ralph Lauren ways. Support the Assistant Hospitality Manager and Hospitality Manager with technical training and standards of Ralph's Coffee and ensuring all team members are able to effectively deliver on these expectations. Experience, Skills & Knowledge Several years of Retail or Hospitality experience, preferably in an elevated service environment. Strong communication and interpersonal skills Must be able to work mornings, weekends, evenings and special events as needed. Well-organized and detail-oriented and able to multi-task. This position will require frequent standing and use of hands and arms. Must be able to lift up to 30lbs and frequently bend and twist from the waist. Regularly required to handle food, hot beverages, and work with sharp objects. Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. < Back to search results Apply now Share Share Supervisor, Ralph's Coffee, Rockefeller with Facebook Share Supervisor, Ralph's Coffee, Rockefeller with Twitter Share Supervisor, Ralph's Coffee, Rockefeller with a friend via e-mail Job Notifications Sign up to receive job notifications. Notify Me