Job Description
Job Description
Reporting to the Director of Banquets, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed
Address guest concerns and react quickly and professionally
Train colleagues
Balance operational, administrative and Colleague needs
Conduct regularly scheduled departmental meetings
Work closely with the Culinary and Stewarding team to ensure all banquet meeting requirements are in place
Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized
Assist in managing the departmental budget
Follow Banquet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned
