- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
- Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
- Other duties as assigned.
Responsibilities Ensure the gift shop is stocked, and well-maintained according to Franchise standards, and Shaner standards. Provide exceptional customer service and provide knowledge of the local attractions for appropriate guests.
Qualifications - Minimum one year of experience in the Retail / Gift Shop Industry.
- Previous guest relations and/or training
- Retail experience / knowledge of retail industry
- Fluency in second language / preferably Spanish
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Ability to accurately compute mathematical calculations and use required measurement tools
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
