sr technical product manager - Starbucks Technology (Hybrid Seattle)

  • Starbucks Coffee Company
  • Seattle, Washington
  • Apr 26, 2024
Full time

Job Description

Job Description - sr technical product manager - Starbucks Technology (Hybrid Seattle) ()

sr technical product manager - Starbucks Technology (Hybrid Seattle) ( Job Number: )

Job Posting

Job Posting Apr 23, 2024 Job Posting End Date May 24, 2024

Location

Location US-WA-Seattle-Starbucks Support Center

Is this role eligible for remote or hybrid work? Yes-Hybrid

Starbucks - Technology

Pay Range $137,000 - $214,000 annually

Bonus Eligible Yes

Now Brewing - Technical product manager Sr.

From the beginning, Starbucks set out to be a different kind of company. One that not only

celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

The right candidate will possess a strong technical product management background, with demonstrated knowledge of cloud products within the Azure, AWS, and GCP spaces. This role will focus on building and leading a Cloud Center of Excellence, with special focus on customer engagement, cloud product knowledge, curation of learning curriculum, multi-media communications, digital accessibility, product release planning and product lifecycle management.

Summary of Key Responsibilities

The technical product manager acts as the primary point of contact for all aspects of a cloud center of excellence and the business, governance, and policies within.Responsibilities will include collaborating with peers to define, implement, communicate, and maintain Cloud governance, strategy, policy, standards, product roadmap and best practices.From product inception, through launch, and through the customer journey, you will envision how each team is going to play a role in the product's success.Emphasis should be placed on being an advocate for the end-users and in building and improving features based on their pain points; and to continuously iterate based on their feedback.

Develop and maintain a roadmap for product delivery

Work closely with customer users to understand product needs and with provider product

groups to stay abreast of new developments and to ensure they are ready to support Starbucks users when needed

Collaborate with cross-functional teams to ensure "look-forward" approach is employed to promote alignment of vision and execution

Develop, define track and report on success metrics

Monitor overall results and make recommendations for change based on results

Develop and make recommendations of best practices for governance, policy, learning, and support

Deep knowledge of cloud product tools within Azure/AWS/GCP and ability to communicate this knowledge both up and down

Work closely with Talent Lab and internal organization partners to curate, deliver, and update cloud learning content

Oversee and track contractual benefits like support, financial assistance, proactive engagements, workshops, and consultation offerings

Work within an Agile environment

Basic Qualifications

We'd love to hear from people with:

Bachelor's degree or equivalent experience in a related field

Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (5 years)

Demonstrated ability to work with design and engineering to deliver customer facing features (5 years)

Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (5 years)

Industry experience in a technology environment with a record of successfully delivering complex products (7+ years)

Preferred Qualifications
We'd especially love to hear from people with:

7+ years of industry experience in a technology environment with a record of successfully delivering complex products.

Azure/AWS/GCP product knowledge (3+ years)

Defining and overseeing governance, policy, and business administration in Azure/AWS/GCP (3+ years)

Strong verbal and written communications skills, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing priorities.

Prior programming experience a plus

Hands on experience in developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment.

Detail- and results-oriented, able to analyze data to justify product decisions and apply key learnings.

Ability to thoroughly understand complex business and technical issues and influence decision making.

Ability to plan for and review technical programming specifications.

Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities.

Strong verbal and written communications skills

Consistently uses communications skills to influence outcomes.

Ability to influence others without authority to get things done in a timely fashion.

Ability to balance multiple priorities and meet deadlines.

Strong knowledge of agile development practices, methodologies, and tools

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan , health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock . What's more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit for details.

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

Join us and inspire with every cup. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or via email at .

Starbucks is an equal employment opportunity employer of all qualified individuals. Starbucks does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at