Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Assist Server in providing quality food and beverage service to guests, according to hotel specifications, courteously and efficiently. Maintain cleanliness of tables, service areas and equipment. Stock all wares and equipment needed for service. Qualifications Previous guest relations and/or training. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 27, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Assist Server in providing quality food and beverage service to guests, according to hotel specifications, courteously and efficiently. Maintain cleanliness of tables, service areas and equipment. Stock all wares and equipment needed for service. Qualifications Previous guest relations and/or training. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take food and beverage orders, retrieve, and serve alcoholic, non-alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment. Qualifications Minimum one year of experience in a similar position dealing with the public. Minimum state age requirement to serve alcoholic beverages. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Notes: All Servers participate in a Gratuity Tip Pool. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 27, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take food and beverage orders, retrieve, and serve alcoholic, non-alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment. Qualifications Minimum one year of experience in a similar position dealing with the public. Minimum state age requirement to serve alcoholic beverages. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Notes: All Servers participate in a Gratuity Tip Pool. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Club Location: The Club at Tartan Fields - Dublin, OH Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Position Overview: We are seeking a proactive and customer-focused Pool Server to join our esteemed country club team. As a Pool Server, you will be responsible for providing exceptional service to our members and guests at the poolside area. This role requires attention to detail, strong interpersonal skills, and a passion for delivering outstanding hospitality. Key Responsibilities: Greet members and guests warmly as they arrive at the pool area. Assist patrons with seating arrangements and provide towels and other amenities as needed. Take food and beverage orders accurately and efficiently. Serve food and drinks promptly and courteously. Maintain cleanliness and tidiness of poolside tables, chairs, and service areas. Ensure compliance with health and safety standards in handling and serving food and beverages. Anticipate and fulfill guest needs to enhance their experience. Process payments accurately and efficiently using POS systems. Communicate effectively with kitchen and bar staff to ensure timely delivery of orders. Provide information about menu items, daily specials, and club events. Uphold the club's service standards and policies at all times. Qualifications: Previous experience in a similar role preferred, especially in a high-end hospitality setting. Exceptional customer service skills with a friendly and approachable demeanor. Strong communication and interpersonal skills. Ability to work effectively in a fast-paced environment and remain calm under pressure. Attention to detail and accuracy in order taking and order delivery. Basic knowledge of food and beverage operations. Willingness to work flexible hours, including weekends and holidays. Additional Requirements: Must be of legal age to serve alcoholic beverages (according to local regulations). Physical stamina to stand, walk, and carry trays for extended periods. Professional appearance and grooming standards. Team player with a positive attitude and a strong work ethic. Benefits: Competitive wages and gratuities. Access to club amenities and facilities. Opportunities for professional development and growth within the organization. Employee discounts on food, beverage, and merchandise. Join our team and be part of a dynamic and welcoming environment where providing exceptional service is our top priority. If you are passionate about hospitality and enjoy working in a beautiful outdoor setting, we invite you to apply for the Pool Server position at our prestigious country club. Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.
May 15, 2024
Full time
Club Location: The Club at Tartan Fields - Dublin, OH Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Position Overview: We are seeking a proactive and customer-focused Pool Server to join our esteemed country club team. As a Pool Server, you will be responsible for providing exceptional service to our members and guests at the poolside area. This role requires attention to detail, strong interpersonal skills, and a passion for delivering outstanding hospitality. Key Responsibilities: Greet members and guests warmly as they arrive at the pool area. Assist patrons with seating arrangements and provide towels and other amenities as needed. Take food and beverage orders accurately and efficiently. Serve food and drinks promptly and courteously. Maintain cleanliness and tidiness of poolside tables, chairs, and service areas. Ensure compliance with health and safety standards in handling and serving food and beverages. Anticipate and fulfill guest needs to enhance their experience. Process payments accurately and efficiently using POS systems. Communicate effectively with kitchen and bar staff to ensure timely delivery of orders. Provide information about menu items, daily specials, and club events. Uphold the club's service standards and policies at all times. Qualifications: Previous experience in a similar role preferred, especially in a high-end hospitality setting. Exceptional customer service skills with a friendly and approachable demeanor. Strong communication and interpersonal skills. Ability to work effectively in a fast-paced environment and remain calm under pressure. Attention to detail and accuracy in order taking and order delivery. Basic knowledge of food and beverage operations. Willingness to work flexible hours, including weekends and holidays. Additional Requirements: Must be of legal age to serve alcoholic beverages (according to local regulations). Physical stamina to stand, walk, and carry trays for extended periods. Professional appearance and grooming standards. Team player with a positive attitude and a strong work ethic. Benefits: Competitive wages and gratuities. Access to club amenities and facilities. Opportunities for professional development and growth within the organization. Employee discounts on food, beverage, and merchandise. Join our team and be part of a dynamic and welcoming environment where providing exceptional service is our top priority. If you are passionate about hospitality and enjoy working in a beautiful outdoor setting, we invite you to apply for the Pool Server position at our prestigious country club. Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.