Job Description We are looking for individuals with a strong drive and passion for managing a restaurant with a drive to build a strong culture and be involved with your community. If you are looking for a career that you will enjoy and fun with apply today and see what you can do with Domino's! Company Description JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's! ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's is hiring bosses - more specifically General managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math, and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS & DUTIES You are responsible for everything that happens in your restaurant . This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. You will be in charge of making schedules, ordering product, training team members and hiring. A profit share bonus is awarded to GM's based off controlling costs within goals. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first! QUALIFICATIONS - At least 18 years or older - Preferred 1 year of restaurant management experience ADDITIONAL INFORMATION - Employee Discounts! - Paid Training - Flexible schedules! - Perfect job for students or extra hours after another job - Tips paid out after shift! Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers?
May 01, 2024
Full time
Job Description We are looking for individuals with a strong drive and passion for managing a restaurant with a drive to build a strong culture and be involved with your community. If you are looking for a career that you will enjoy and fun with apply today and see what you can do with Domino's! Company Description JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's! ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's is hiring bosses - more specifically General managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math, and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS & DUTIES You are responsible for everything that happens in your restaurant . This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. You will be in charge of making schedules, ordering product, training team members and hiring. A profit share bonus is awarded to GM's based off controlling costs within goals. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first! QUALIFICATIONS - At least 18 years or older - Preferred 1 year of restaurant management experience ADDITIONAL INFORMATION - Employee Discounts! - Paid Training - Flexible schedules! - Perfect job for students or extra hours after another job - Tips paid out after shift! Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers?
Job Description We are looking for individuals with a strong drive and passion for managing a restaurant with a drive to build a strong culture and be involved with your community. If you are looking for a career that you will enjoy and have fun with, apply today and see what you can do with Domino's! Company Description JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's! ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's is hiring bosses - more specifically General managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math, and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS & DUTIES You are responsible for everything that happens in your restaurant . This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. You will be in charge of making schedules, ordering products, training team members and hiring. A profit share bonus is awarded to GM's based off controlling costs within goals. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first! QUALIFICATIONS - At least 18 years or older - Preferred, not required, 1 year of restaurant management experience ADDITIONAL INFORMATION - Full Time Position - Employee Discounts! - Paid Training - Flexible schedules! - Great pay - Our drivers receive a competitive hourly wage, plus tips - Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week) Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers? Check out the video below and hear it from one of our own team members who climbed the ladder!
May 01, 2024
Full time
Job Description We are looking for individuals with a strong drive and passion for managing a restaurant with a drive to build a strong culture and be involved with your community. If you are looking for a career that you will enjoy and have fun with, apply today and see what you can do with Domino's! Company Description JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's! ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's is hiring bosses - more specifically General managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math, and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS & DUTIES You are responsible for everything that happens in your restaurant . This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. You will be in charge of making schedules, ordering products, training team members and hiring. A profit share bonus is awarded to GM's based off controlling costs within goals. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first! QUALIFICATIONS - At least 18 years or older - Preferred, not required, 1 year of restaurant management experience ADDITIONAL INFORMATION - Full Time Position - Employee Discounts! - Paid Training - Flexible schedules! - Great pay - Our drivers receive a competitive hourly wage, plus tips - Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week) Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers? Check out the video below and hear it from one of our own team members who climbed the ladder!
We are seeking a Restaurant General Manager to join our team! We are a fast casual concept looking for our new store opening within the Seattle market. If you are a people person and a go getter, please apply today 95-105k base with PTO, 20% bonus, and growth Restaurant General Manager Daily Activities Supervise and coordinate all culinary activities Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage FOH and BOH personnel Create and adjust staff schedules to meet restaurant sales needs Adhere to all safety and sanitation regulations Restaurant General Manager Requirements Previous experience in the General Manager role for at least 4-5 years 4-5 Million in sales experience Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail
Apr 21, 2024
We are seeking a Restaurant General Manager to join our team! We are a fast casual concept looking for our new store opening within the Seattle market. If you are a people person and a go getter, please apply today 95-105k base with PTO, 20% bonus, and growth Restaurant General Manager Daily Activities Supervise and coordinate all culinary activities Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage FOH and BOH personnel Create and adjust staff schedules to meet restaurant sales needs Adhere to all safety and sanitation regulations Restaurant General Manager Requirements Previous experience in the General Manager role for at least 4-5 years 4-5 Million in sales experience Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Overview: The Guest Relation Manager - is responsible for creating and executing experiences to enhance the guest's stay with great care and an eye for detail. Facilitate and oversee every VIP and influencer visit with a focus on maximizing room revenue, productivity and developing managers and associates. Responsibilities: General Requirements Maintain a warm and friendly demeanor and be an Ambassador of Aloha Spirit at all times. Must be able to effectively communicate both verbally and written with all levels of employees, guests and third party companies in an attentive, friendly, courteous and service oriented manner. Must be able to multitask and prioritize departmental functions to meet deadlines. Able to approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Assist with manager on duty coverage when needed and perform other duties as requested by management. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Fundamental Requirements: Respond to all guest concerns filtered through hotel departments, social media, and guest satisfaction index either in person, electronically or by phone. This includes all reviews that come from the Medallia and social media outlets, as well as guest emails and respective department inboxes. Monitor trends associated with service levels/guest complains. Chart out possible trends in the hotel through utilization of Medallia to work proactively with the department managers on resolutions for top problems and trends in the hotel. Serve as a lobby ambassador to greet guests and assist them with their needs. Be visible in the lobby whenever a line exists to assist guests during their wait. Be present in the lobby during VIP arrivals to meet, greet, and assist in any way to ensure a memorable stay. Manager will keep the Director of Operations informed of the progress of lobby rotation duty. Coordinate and execute cultural activities and other experiences that will enhance the guest's experience. Management of VIP guests - pre, during and post stay. Creating and executing amenity program for guests. Working with the Sales and Catering departments to coordinate functions, coverage for events and/or breakfast etc. Assist with front office operations which include front desk and other operational departments. Working with department heads on specific problems in their departments that are brought up in surveys for quick resolution to the guest and preventive measures for the future. Appropriately weigh all sides of a situation and fairly compensate guests in a consistent fashion, when necessary. Utilize full empowerment to ensure guests are happy pre-stay, during, and post stay. Attend departmental and morning meetings and take notes and distribute to the operational team. Evaluate and respond to social media, online service channels to enhance reputations and representation of the hotel. This includes but is not limited to posting local current events with pictures pre-event and post event to continue local interest, post all promotions in the restaurant or rooms, posting all public relation events such as charity events conducted by the hotel. Social media should be posted daily alternating with all of the subjects above so the followers obtain various information of interest. Give recommendations for improvement and enhancement where needed. This will entail analyzing the top three problems every month with the Director of Operations and department heads to come up with root causes and action plans to improve. Most of this is compiled from Medallia will also be analyzed into this data. Ensure overall owner satisfaction and supporting Director of Owners Relations as needed. Perform other duties as requested by management. Qualifications: Education & Experience: At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Previous guest service experience required. Able to read, write, and speak Japanese fluently is preferred, but not mandatory. Excellent verbal and communication skills required. Physical requirements: Long hours sometimes required. Ability to stand during entire shift. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Salary Range is $70,000 - $71,000/year
May 01, 2024
Full time
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Overview: The Guest Relation Manager - is responsible for creating and executing experiences to enhance the guest's stay with great care and an eye for detail. Facilitate and oversee every VIP and influencer visit with a focus on maximizing room revenue, productivity and developing managers and associates. Responsibilities: General Requirements Maintain a warm and friendly demeanor and be an Ambassador of Aloha Spirit at all times. Must be able to effectively communicate both verbally and written with all levels of employees, guests and third party companies in an attentive, friendly, courteous and service oriented manner. Must be able to multitask and prioritize departmental functions to meet deadlines. Able to approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Assist with manager on duty coverage when needed and perform other duties as requested by management. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Fundamental Requirements: Respond to all guest concerns filtered through hotel departments, social media, and guest satisfaction index either in person, electronically or by phone. This includes all reviews that come from the Medallia and social media outlets, as well as guest emails and respective department inboxes. Monitor trends associated with service levels/guest complains. Chart out possible trends in the hotel through utilization of Medallia to work proactively with the department managers on resolutions for top problems and trends in the hotel. Serve as a lobby ambassador to greet guests and assist them with their needs. Be visible in the lobby whenever a line exists to assist guests during their wait. Be present in the lobby during VIP arrivals to meet, greet, and assist in any way to ensure a memorable stay. Manager will keep the Director of Operations informed of the progress of lobby rotation duty. Coordinate and execute cultural activities and other experiences that will enhance the guest's experience. Management of VIP guests - pre, during and post stay. Creating and executing amenity program for guests. Working with the Sales and Catering departments to coordinate functions, coverage for events and/or breakfast etc. Assist with front office operations which include front desk and other operational departments. Working with department heads on specific problems in their departments that are brought up in surveys for quick resolution to the guest and preventive measures for the future. Appropriately weigh all sides of a situation and fairly compensate guests in a consistent fashion, when necessary. Utilize full empowerment to ensure guests are happy pre-stay, during, and post stay. Attend departmental and morning meetings and take notes and distribute to the operational team. Evaluate and respond to social media, online service channels to enhance reputations and representation of the hotel. This includes but is not limited to posting local current events with pictures pre-event and post event to continue local interest, post all promotions in the restaurant or rooms, posting all public relation events such as charity events conducted by the hotel. Social media should be posted daily alternating with all of the subjects above so the followers obtain various information of interest. Give recommendations for improvement and enhancement where needed. This will entail analyzing the top three problems every month with the Director of Operations and department heads to come up with root causes and action plans to improve. Most of this is compiled from Medallia will also be analyzed into this data. Ensure overall owner satisfaction and supporting Director of Owners Relations as needed. Perform other duties as requested by management. Qualifications: Education & Experience: At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Previous guest service experience required. Able to read, write, and speak Japanese fluently is preferred, but not mandatory. Excellent verbal and communication skills required. Physical requirements: Long hours sometimes required. Ability to stand during entire shift. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Salary Range is $70,000 - $71,000/year
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: Amrit's Personal Wellness Support System (PWSS) has been created to deliver a personalized wellness roadmap for all of our guests. PWSS is based on Amrit's Five Pillar Philosophy focusing on Mindfulness, Nutrition, Fitness/Movement, Relaxation and Sleep. Our experts will Co Create individual plans that are aligned with guest personal goals and Lifestyles. The PWSS Manger is responsible for the coordination and implementation of the daily PWSS programming. The PWSS Manager will have direct oversight of the PWSS reservation process and will be key in delivering a seamless guest experience. Responsibilities: Oversight of pre arrival reservation team, on site coordinators and experts that are responsible for guest flow and scheduling of all wellness package guests that are staying at the resort. Firm understanding of Wellness trends and services and how they can be implemented into Amrit's programming. Direct contact with Wellness guests to ensure that all services and activities are meeting guest expectations. Maximize Wellness revenue and occupancy by reviewing status daily. Monitor selling of wellness packages and spa offerings daily. Attend daily and weekly Wellness Strategy meetings. Review arrivals report and daily guest report to ensure accuracy. Be completely competent in all PMS functions used by Reservations. Be knowledgeable on property information (outlets, hours of operation, etc.) and ensure the staff is trained to communicate hotel information to callers and in house guests Comply with hotel policies on billing, routing, master accounts, A/R accounts and PM accounts. Control wellness package inventory. Make test calls according to hotel standards. Be knowledgeable about the uses and functions of Resort Suite Work with Wellness Director to ensure that forecast is completed on a timely basis, according to SOP's. Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments. Assist in preparation of monthly revenue and occupancy forecasting for wellness center and spa Complete weekly work schedule for reservation sales agents according to business forecast, payroll budget guidelines and productivity requirements. Process/correct daily payroll sheets. Follow and enforce all hotel credit policies. Understand and follow Revenue Strategy restrictions. Monitor all V.I.P.'s, special guests and requests. Maintain required pars of all Reservations and stationary supplies. Review Reservations logbook and Guest Request log on a daily basis. Maintain an organized and comprehensive filing system with documentation of reservations, reports, restrictions, etc. Qualifications: Education & Experience: A 4-year college degree; or a 2-year college degree and at least 1 year of related experience; or two to three years of experience in a hotel or related field Preferred Previous supervisory experience preferred. Must be proficient in Windows and company approved spreadsheets and word processing. Physical requirements: Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements Always maintain a warm and friendly demeanor. Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attending all hotel required meetings and training. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
May 01, 2024
Full time
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: Amrit's Personal Wellness Support System (PWSS) has been created to deliver a personalized wellness roadmap for all of our guests. PWSS is based on Amrit's Five Pillar Philosophy focusing on Mindfulness, Nutrition, Fitness/Movement, Relaxation and Sleep. Our experts will Co Create individual plans that are aligned with guest personal goals and Lifestyles. The PWSS Manger is responsible for the coordination and implementation of the daily PWSS programming. The PWSS Manager will have direct oversight of the PWSS reservation process and will be key in delivering a seamless guest experience. Responsibilities: Oversight of pre arrival reservation team, on site coordinators and experts that are responsible for guest flow and scheduling of all wellness package guests that are staying at the resort. Firm understanding of Wellness trends and services and how they can be implemented into Amrit's programming. Direct contact with Wellness guests to ensure that all services and activities are meeting guest expectations. Maximize Wellness revenue and occupancy by reviewing status daily. Monitor selling of wellness packages and spa offerings daily. Attend daily and weekly Wellness Strategy meetings. Review arrivals report and daily guest report to ensure accuracy. Be completely competent in all PMS functions used by Reservations. Be knowledgeable on property information (outlets, hours of operation, etc.) and ensure the staff is trained to communicate hotel information to callers and in house guests Comply with hotel policies on billing, routing, master accounts, A/R accounts and PM accounts. Control wellness package inventory. Make test calls according to hotel standards. Be knowledgeable about the uses and functions of Resort Suite Work with Wellness Director to ensure that forecast is completed on a timely basis, according to SOP's. Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments. Assist in preparation of monthly revenue and occupancy forecasting for wellness center and spa Complete weekly work schedule for reservation sales agents according to business forecast, payroll budget guidelines and productivity requirements. Process/correct daily payroll sheets. Follow and enforce all hotel credit policies. Understand and follow Revenue Strategy restrictions. Monitor all V.I.P.'s, special guests and requests. Maintain required pars of all Reservations and stationary supplies. Review Reservations logbook and Guest Request log on a daily basis. Maintain an organized and comprehensive filing system with documentation of reservations, reports, restrictions, etc. Qualifications: Education & Experience: A 4-year college degree; or a 2-year college degree and at least 1 year of related experience; or two to three years of experience in a hotel or related field Preferred Previous supervisory experience preferred. Must be proficient in Windows and company approved spreadsheets and word processing. Physical requirements: Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements Always maintain a warm and friendly demeanor. Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attending all hotel required meetings and training. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Job Description Are ready to take your career to new heights and be part of the legacy at historic Fairmont Olympic Hotel? Join our prestigious team at the Fairmont Olympic Hotel as the Food & Beverage Manager. If you are a passionate leader with a proven track record in F&B management, possess exceptional communication skills, and have a keen eye for delivering an exceptional culinary excellence, this could be your dream role! What is in it for you: Annual salary: $70,000.00 Employee travel program offering discounted rates in Fairmont's and Accor worldwide Parking/Commuting Discounts Paid meal breaks with complimentary meals served in our Staff Dining room. Learning programs through our Academies Medical, dental, vison insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance 401K Retirement plans with a 4% match for all colleagues Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities Fun, elegant atmosphere with amazing colleagues! Key Responsibilities: Assist in leading and overseeing the FOH operation at George Restaurant, ensuring seamless service and unparalleled guest experiences Assist in developing and executing innovative menus that showcase culinary creativity and align with the restaurant's concept and vision Collaborate with the culinary team to maintain consistently high food quality and presentation Manage and mentor a team of dedicated professionals, setting performance standards and providing ongoing training and development Drive revenue growth by identifying opportunities for upselling, private events, and special promotions Establish and maintain strong relationships with guests, ensuring their needs and preferences are met and exceeded Monitor guest feedback and implement strategies to continuously enhance the dining experience Uphold health and safety standards, ensuring a safe and compliant environment for guests and team members Collaborate with other hotel departments to ensure the seamless coordination of operations
May 01, 2024
Full time
Job Description Are ready to take your career to new heights and be part of the legacy at historic Fairmont Olympic Hotel? Join our prestigious team at the Fairmont Olympic Hotel as the Food & Beverage Manager. If you are a passionate leader with a proven track record in F&B management, possess exceptional communication skills, and have a keen eye for delivering an exceptional culinary excellence, this could be your dream role! What is in it for you: Annual salary: $70,000.00 Employee travel program offering discounted rates in Fairmont's and Accor worldwide Parking/Commuting Discounts Paid meal breaks with complimentary meals served in our Staff Dining room. Learning programs through our Academies Medical, dental, vison insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance 401K Retirement plans with a 4% match for all colleagues Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities Fun, elegant atmosphere with amazing colleagues! Key Responsibilities: Assist in leading and overseeing the FOH operation at George Restaurant, ensuring seamless service and unparalleled guest experiences Assist in developing and executing innovative menus that showcase culinary creativity and align with the restaurant's concept and vision Collaborate with the culinary team to maintain consistently high food quality and presentation Manage and mentor a team of dedicated professionals, setting performance standards and providing ongoing training and development Drive revenue growth by identifying opportunities for upselling, private events, and special promotions Establish and maintain strong relationships with guests, ensuring their needs and preferences are met and exceeded Monitor guest feedback and implement strategies to continuously enhance the dining experience Uphold health and safety standards, ensuring a safe and compliant environment for guests and team members Collaborate with other hotel departments to ensure the seamless coordination of operations
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Massage-Body-Hydro Therapist is responsible for providing quality professional service in the administration of massage therapy, body treatments and hydrotherapy treatments to guests of the Spa. Responsibilities: Fundamental Requirements: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Must be able to perform various types of massage; i.e. Swedish, Sports, Shiatsu, deep tissue, Reflexology, etc. Must be proficient in all components of massage therapy; i.e. anatomy, physiology, medical terminology, etc. Must be proficient in a variety of body and hydrotherapy treatments; i.e. exfoliation, masks, wraps, etc. Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order. Prepare treatment rooms, clean after each treatment, and maintain inventory levels of linens and supplies. Provide Spa tours as necessary. Promote and sell Spa approved facial and body products using prescription pad. Check appointment schedule and print daily activities as required as well as complete daily reports. Ensure inventory control through proper usage of products. Maintain passing scores on treatment inspections. Maintain current licenses and certifications as required. Assist with front desk or locker room functions, as necessary. Qualifications: Education and Experience: High School diploma or equivalent required. Minimum of 1000 hours of education or massage history required. License or certification from accredited school of massage/body work required. Current City license required. Must be nationally certified with the NCBTMB or AOMBTA. 2-years experience in massage therapy preferred. 1-year spa experience preferred. Knowledge of additional therapies desired. Bi-lingual preferred. CPR Certification desired. Physical Requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.
May 01, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Massage-Body-Hydro Therapist is responsible for providing quality professional service in the administration of massage therapy, body treatments and hydrotherapy treatments to guests of the Spa. Responsibilities: Fundamental Requirements: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Must be able to perform various types of massage; i.e. Swedish, Sports, Shiatsu, deep tissue, Reflexology, etc. Must be proficient in all components of massage therapy; i.e. anatomy, physiology, medical terminology, etc. Must be proficient in a variety of body and hydrotherapy treatments; i.e. exfoliation, masks, wraps, etc. Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order. Prepare treatment rooms, clean after each treatment, and maintain inventory levels of linens and supplies. Provide Spa tours as necessary. Promote and sell Spa approved facial and body products using prescription pad. Check appointment schedule and print daily activities as required as well as complete daily reports. Ensure inventory control through proper usage of products. Maintain passing scores on treatment inspections. Maintain current licenses and certifications as required. Assist with front desk or locker room functions, as necessary. Qualifications: Education and Experience: High School diploma or equivalent required. Minimum of 1000 hours of education or massage history required. License or certification from accredited school of massage/body work required. Current City license required. Must be nationally certified with the NCBTMB or AOMBTA. 2-years experience in massage therapy preferred. 1-year spa experience preferred. Knowledge of additional therapies desired. Bi-lingual preferred. CPR Certification desired. Physical Requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Situated at the end of famed Canal Street, The Westin New Orleans offers stunning views of the mighty Mississippi River and the French Quarter. Guests are just steps from the Shops at Canal Place and Harrah's Casino and a short walk to the excitement of Bourbon Street and the Ernest N. Morial Convention Center. The hotel features 462 rooms and suites, including a Presidential Suite, with Westin's signature Heavenly bedding, 34,000-sq-ft of event space, a fully equipped WestinWORKOUT fitness center, a lobby bar Observatory 11 with the best view of the French Quarter anywhere, and a new restaurant Bistro at the Bend. Overview: The Reservations Supervisor is responsible for maximizing Rooms revenue through management of the hotel's room inventory, and for assisting in supervision of the day-to-day activities and duties of the Reservations Department. Responsibilities: Maximize room revenue and occupancy by reviewing status daily. Monitor selling status of house daily. Follows the Revenue Strategy program according to SOP. Review arrivals report and daily reports to ensure accuracy. Be completely competent in all PMS functions used by Reservations. Monitor competitors for occupancy and rate, and recommend changes based on findings. Be knowledgeable on property information (outlets, hours of operation, etc.) and ensure the staff is trained to communicate hotel information to callers. Comply with hotel policies on billing, routing, master accounts, A/R accounts and PM accounts. Ensure timely processing of travel agent checks. Monitor and balance room type inventory. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Assist in preparation of monthly revenue and occupancy forecasting. Know the hotel's rate quoting standards. Follow and enforce all hotel credit policies. Understand and follow Revenue Strategy restrictions. Be familiar with all rate programs, and the standards and procedures for each. Ensure that staff is knowledgeable in understanding and implementing programs. Assist and Support Group Rooms Coordinator and be familiar with future group blocks. Main contact for all transient guests regarding current or past reservations. Monitor and reconcile 3 rd Party reservations. Handle all guest communications on 3 rd Party sites. Send and monitor Credit Card Authorizations and ensure reservations have been updated. Participate in Monthly Credit meetings Resolve outstanding balances for past reservations. Communicate availability/close outs to wholesalers. Monitor all V.I.P.'s, special guests and requests. Maintain an organized and comprehensive filing system with documentation of reservations, reports, restrictions, etc. Qualifications: Education & Experience: A 4-year college degree; or a 2-year college degree and at least 1 year of related experience; or two to three years of experience in a hotel or related field required. Previous supervisory experience preferred. Must be proficient in Windows and company approved spreadsheets and word processing. Physical requirements: Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
May 01, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Situated at the end of famed Canal Street, The Westin New Orleans offers stunning views of the mighty Mississippi River and the French Quarter. Guests are just steps from the Shops at Canal Place and Harrah's Casino and a short walk to the excitement of Bourbon Street and the Ernest N. Morial Convention Center. The hotel features 462 rooms and suites, including a Presidential Suite, with Westin's signature Heavenly bedding, 34,000-sq-ft of event space, a fully equipped WestinWORKOUT fitness center, a lobby bar Observatory 11 with the best view of the French Quarter anywhere, and a new restaurant Bistro at the Bend. Overview: The Reservations Supervisor is responsible for maximizing Rooms revenue through management of the hotel's room inventory, and for assisting in supervision of the day-to-day activities and duties of the Reservations Department. Responsibilities: Maximize room revenue and occupancy by reviewing status daily. Monitor selling status of house daily. Follows the Revenue Strategy program according to SOP. Review arrivals report and daily reports to ensure accuracy. Be completely competent in all PMS functions used by Reservations. Monitor competitors for occupancy and rate, and recommend changes based on findings. Be knowledgeable on property information (outlets, hours of operation, etc.) and ensure the staff is trained to communicate hotel information to callers. Comply with hotel policies on billing, routing, master accounts, A/R accounts and PM accounts. Ensure timely processing of travel agent checks. Monitor and balance room type inventory. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Assist in preparation of monthly revenue and occupancy forecasting. Know the hotel's rate quoting standards. Follow and enforce all hotel credit policies. Understand and follow Revenue Strategy restrictions. Be familiar with all rate programs, and the standards and procedures for each. Ensure that staff is knowledgeable in understanding and implementing programs. Assist and Support Group Rooms Coordinator and be familiar with future group blocks. Main contact for all transient guests regarding current or past reservations. Monitor and reconcile 3 rd Party reservations. Handle all guest communications on 3 rd Party sites. Send and monitor Credit Card Authorizations and ensure reservations have been updated. Participate in Monthly Credit meetings Resolve outstanding balances for past reservations. Communicate availability/close outs to wholesalers. Monitor all V.I.P.'s, special guests and requests. Maintain an organized and comprehensive filing system with documentation of reservations, reports, restrictions, etc. Qualifications: Education & Experience: A 4-year college degree; or a 2-year college degree and at least 1 year of related experience; or two to three years of experience in a hotel or related field required. Previous supervisory experience preferred. Must be proficient in Windows and company approved spreadsheets and word processing. Physical requirements: Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Nail Technician is responsible for performing spa services in an attentive, courteous, friendly and efficient manner. Responsibilities: Fundamental Requirements: Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Know essential oils, their actions and reactions in terms of stress relief, tension relief, decrease in fatigue, stimulation, circulation, revitalizing skin tissue and relaxation. Perform consultation, skin analysis and verbal communication with all clients. Perform nail services and any service listed on the spa menu administered by a nail technician. Help train fellow technicians on newest techniques and treatments. Stay current and informed of new treatments and products in the Spa industry. Must be familiar with contraindications of the skin and products to be placed on the skin. Educate guests on the effectiveness of Home Care. Keep work area neat and clean at all times. Keep work area stocked with sufficient supplies for a full day of operation. Clean equipment and common areas used after performing services. Fold towels and linens for use in the service area. Change linens between guests. Maintain proper par levels of professional and retail stock. Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order. Provide Spa tours as necessary. Check appointment schedule and print daily activities as required as well as complete daily reports. Ensure inventory control through proper usage of products. Assist with front desk or locker room functions, as necessary. Qualifications: Education & Experience: High School diploma or equivalent required. Experience in working with essential oils. Fulfillment of current State licensing requirements. Bi-lingual preferred. Maintain current licenses and certifications as required. Physical Requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.
May 01, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Nail Technician is responsible for performing spa services in an attentive, courteous, friendly and efficient manner. Responsibilities: Fundamental Requirements: Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Know essential oils, their actions and reactions in terms of stress relief, tension relief, decrease in fatigue, stimulation, circulation, revitalizing skin tissue and relaxation. Perform consultation, skin analysis and verbal communication with all clients. Perform nail services and any service listed on the spa menu administered by a nail technician. Help train fellow technicians on newest techniques and treatments. Stay current and informed of new treatments and products in the Spa industry. Must be familiar with contraindications of the skin and products to be placed on the skin. Educate guests on the effectiveness of Home Care. Keep work area neat and clean at all times. Keep work area stocked with sufficient supplies for a full day of operation. Clean equipment and common areas used after performing services. Fold towels and linens for use in the service area. Change linens between guests. Maintain proper par levels of professional and retail stock. Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order. Provide Spa tours as necessary. Check appointment schedule and print daily activities as required as well as complete daily reports. Ensure inventory control through proper usage of products. Assist with front desk or locker room functions, as necessary. Qualifications: Education & Experience: High School diploma or equivalent required. Experience in working with essential oils. Fulfillment of current State licensing requirements. Bi-lingual preferred. Maintain current licenses and certifications as required. Physical Requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The On-Call Massage-Body-Hydro Therapist is responsible for providing quality professional service in the administration of massage therapy, body treatments and hydrotherapy treatments to guests of the Spa. Responsibilities: Fundamental Requirements: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Must be able to perform various types of massage; i.e. Swedish, Sports, Shiatsu, deep tissue, Reflexology, etc. Must be proficient in all components of massage therapy; i.e. anatomy, physiology, medical terminology, etc. Must be proficient in a variety of body and hydrotherapy treatments; i.e. exfoliation, masks, wraps, etc. Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order. Prepare treatment rooms, clean after each treatment, and maintain inventory levels of linens and supplies. Provide Spa tours as necessary. Promote and sell Spa approved facial and body products using prescription pad. Check appointment schedule and print daily activities as required as well as complete daily reports. Ensure inventory control through proper usage of products. Maintain passing scores on treatment inspections. Maintain current licenses and certifications as required. Assist with front desk or locker room functions, as necessary. Qualifications: Education and Experience: High School diploma or equivalent required. Minimum of 1000 hours of education or massage history required. License or certification from accredited school of massage/body work required. Current City license required. Must be nationally certified with the NCBTMB or AOMBTA. 2-years experience in massage therapy preferred. 1-year spa experience preferred. Knowledge of additional therapies desired. Bi-lingual preferred. CPR Certification desired. Physical Requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.
May 01, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The On-Call Massage-Body-Hydro Therapist is responsible for providing quality professional service in the administration of massage therapy, body treatments and hydrotherapy treatments to guests of the Spa. Responsibilities: Fundamental Requirements: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Must be able to perform various types of massage; i.e. Swedish, Sports, Shiatsu, deep tissue, Reflexology, etc. Must be proficient in all components of massage therapy; i.e. anatomy, physiology, medical terminology, etc. Must be proficient in a variety of body and hydrotherapy treatments; i.e. exfoliation, masks, wraps, etc. Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order. Prepare treatment rooms, clean after each treatment, and maintain inventory levels of linens and supplies. Provide Spa tours as necessary. Promote and sell Spa approved facial and body products using prescription pad. Check appointment schedule and print daily activities as required as well as complete daily reports. Ensure inventory control through proper usage of products. Maintain passing scores on treatment inspections. Maintain current licenses and certifications as required. Assist with front desk or locker room functions, as necessary. Qualifications: Education and Experience: High School diploma or equivalent required. Minimum of 1000 hours of education or massage history required. License or certification from accredited school of massage/body work required. Current City license required. Must be nationally certified with the NCBTMB or AOMBTA. 2-years experience in massage therapy preferred. 1-year spa experience preferred. Knowledge of additional therapies desired. Bi-lingual preferred. CPR Certification desired. Physical Requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Personal Trainer is responsible for assisting in the daily operation of the fitness center through instruction and supervision of exercising guests including determining the relative fitness of the guest(s) and writing exercise prescriptions accordingly. He/she may also responsible for assisting with the instruction of group classes when necessary. Responsibilities: General Requirements: Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must have exceptional time management skills. Must be punctual and start/end all sessions on time out of respect for guests' time. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Consistently provide a safe environment for members and guests. Reporting any foreseeable hazards or incidents to Wellness Managers immediately. Qualifications: Education and Experience: Bachelor of Science degree in Sports, Movement or Health related field is preferred. At least one nationally recognized Personal Training Certification required (ACE, NASM, AFAA, ACSM, etc.) 2 years of experience in an exercise related field required. 2 years of experience with fitness programming required. CPR/AED Certification required. Physical requirements: Must maintain a good level of physical fitness. Must be able to lift 50lbs or more and walk or stand for prolonged periods of time.
May 01, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Personal Trainer is responsible for assisting in the daily operation of the fitness center through instruction and supervision of exercising guests including determining the relative fitness of the guest(s) and writing exercise prescriptions accordingly. He/she may also responsible for assisting with the instruction of group classes when necessary. Responsibilities: General Requirements: Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must have exceptional time management skills. Must be punctual and start/end all sessions on time out of respect for guests' time. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Consistently provide a safe environment for members and guests. Reporting any foreseeable hazards or incidents to Wellness Managers immediately. Qualifications: Education and Experience: Bachelor of Science degree in Sports, Movement or Health related field is preferred. At least one nationally recognized Personal Training Certification required (ACE, NASM, AFAA, ACSM, etc.) 2 years of experience in an exercise related field required. 2 years of experience with fitness programming required. CPR/AED Certification required. Physical requirements: Must maintain a good level of physical fitness. Must be able to lift 50lbs or more and walk or stand for prolonged periods of time.
Description: POSITION SUMMARY Provides support and assistance with the administration of day to day operations, functions and duties of the restaurant kitchen and staff as directed by restaurant chef SUCCESS FACTORS Success factors are the combination of skills, attributes and behaviors that, when applied, produce individual and organizational success. Leadership: Ability to obtain results through other people by motivation and empowerment, initiate actions while encouraging team members to contribute. Human Relations: Ability to positively interact with a variety of personalities, i.e. vendors, guests and team members. Organization and Planning: Able to coordinate and manage numerous details at once. Skills to prioritize and manage timeliness. Communication and Social Skills: Professional presentation and appearance, solid verbal and written ability, poised, and an excellent listener. Able to share ideas, instructions and information so they are clearly understood while maintaining cooperative working relations. Integrity: Embodies Schwartz Brothers' high standard of professionalism. Judgement: Ability to recognize problems and to creatively and immediately find solutions. Ability to set priorities and use initiative. Solid decision maker. Planning: Ability to conceive the outline of successful programs, i.e. budgets and action plans. Controlling and Awareness: Ability to measure performance and if necessary, take corrective action. Staffing: Ability to select and develop employees by example and through instruction. Actively conduct performance reviews. Financial Acumen: Understanding the relationship between sales and costs and their effect on profitability. Able to control expenses and manage the budget. ESSENTIAL DUTIES AND RESPONSIBILITIES The following position responsibilities are essential functions of the position. Successful job applicants will be able to perform these essential functions with or without requested accommodation. Maintains the highest standards of hygiene and sanitation. Follows Health Department standards for hygiene and safe food handling by clearly communicating and reinforcing standards and procedures to all staff members Flexible schedule required. Able to work days, nights, weekends and long hours Prepare all menu items and batch recipes in accordance with recipes and only serves food that meets Schwartz Brothers Restaurants standards of quality and excellence Complies with all portion sizes, quality standards, department rules, policies and procedures Responsible for achieving projected labor and food cost percentages through security, waste control, inventory control and scheduling Ensures that the purchasing meets the company's standards and quality as directed by restaurant chef. Monitors food production to guarantee that timing guidelines are met Supervises kitchen staff including training and counseling Develops kitchen staff members' skills; builds teamwork and morale Fulfills specific administrative duties including, when asked, approval of invoices, inventory taking and scheduling Enforces Company policies and procedures, and actively promotes the Schwartz Brothers Way of customer care Performing other duties as asked and directed. NOTE: The statements contained herein are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of individuals so classified. Requirements: MINIMUM QUALIFICATIONS & REQUIREMENTS Knowledge, Skills, and Aptitudes: Strong knife handling skills Advanced food knowledge and a desire to learn more Basic math skills Intermediate to advanced computer skills with Microsoft Word, Excel and Outlook Able to communicate clear directions Able to work in a team environment Able to speak, read and understand basic English Excellent communication and positive interpersonal skills required Excellent interpersonal skills with the ability to work well with a variety of personalities and under pressure. Strong organizational skills required. Ability to produce an excellent culinary and restaurant experience for patrons. Moderate reading and writing skills; ability to follow and direct written and oral instructions and procedures. Excellent time management, scheduling, managerial, and organizational skills. Manual dexterity; auditory and visual skills required. Education and Experience: At least two years of experience as Kitchen Manager or Sous Chef Experience in a full-service restaurant or similar concept preferred Relevant experience or training, which may be demonstrated via degree or certificate, completion of apprenticeship, or other experience necessary to become trained as a highly skilled professional cook. High school diploma or equivalent preferred. ServSafe certification required Current Washington State Food Handler's card. Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Required the ability to bend, twist, reach, stand and walk for extended periods of time to perform normal job functions Ability to lift 50 lbs. Able to climb step stools and stairs Prolonged period of standing and preparing and cooking food. Prolonged periods sitting at a desk and working on a computer. Must be able to work in a kitchen environment that may involve exposure to extreme hot or cold. Regularly required to talk or hear. Regularly exposed to kitchen equipment (e.g. oven, stove, dishwasher, broiler, knives, etc.) The noise level in work environment is moderate to loud. Flexibility and/or reliability in work schedule are required to provide support when needed. Able to work nights, weekends, holidays, and long hours. Frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands. BENEFITS: Discounted meals at Daniel s Broiler 10% bonus program 2 weeks vacation Sick time is accrued at 1 hour for every 30 hours worked A paid day off each year to use during your birthday month Christmas is a closed holiday 401(k) with company match Health, dental, vision insurance Voluntary benefits such as LTD, commuting benefits Length of service bonuses Opportunity for grown and development- we promote from within! Free Employee Assistance Program with access to personal and financial resources, emotional support, and legal guidance Opportunities to give back through organized volunteer events with Food Lifeline Salary Range: $70,000-$75,000, DOE Compensation details: 0 Yearly Salary PIeea8acbdca23-5866
May 01, 2024
Full time
Description: POSITION SUMMARY Provides support and assistance with the administration of day to day operations, functions and duties of the restaurant kitchen and staff as directed by restaurant chef SUCCESS FACTORS Success factors are the combination of skills, attributes and behaviors that, when applied, produce individual and organizational success. Leadership: Ability to obtain results through other people by motivation and empowerment, initiate actions while encouraging team members to contribute. Human Relations: Ability to positively interact with a variety of personalities, i.e. vendors, guests and team members. Organization and Planning: Able to coordinate and manage numerous details at once. Skills to prioritize and manage timeliness. Communication and Social Skills: Professional presentation and appearance, solid verbal and written ability, poised, and an excellent listener. Able to share ideas, instructions and information so they are clearly understood while maintaining cooperative working relations. Integrity: Embodies Schwartz Brothers' high standard of professionalism. Judgement: Ability to recognize problems and to creatively and immediately find solutions. Ability to set priorities and use initiative. Solid decision maker. Planning: Ability to conceive the outline of successful programs, i.e. budgets and action plans. Controlling and Awareness: Ability to measure performance and if necessary, take corrective action. Staffing: Ability to select and develop employees by example and through instruction. Actively conduct performance reviews. Financial Acumen: Understanding the relationship between sales and costs and their effect on profitability. Able to control expenses and manage the budget. ESSENTIAL DUTIES AND RESPONSIBILITIES The following position responsibilities are essential functions of the position. Successful job applicants will be able to perform these essential functions with or without requested accommodation. Maintains the highest standards of hygiene and sanitation. Follows Health Department standards for hygiene and safe food handling by clearly communicating and reinforcing standards and procedures to all staff members Flexible schedule required. Able to work days, nights, weekends and long hours Prepare all menu items and batch recipes in accordance with recipes and only serves food that meets Schwartz Brothers Restaurants standards of quality and excellence Complies with all portion sizes, quality standards, department rules, policies and procedures Responsible for achieving projected labor and food cost percentages through security, waste control, inventory control and scheduling Ensures that the purchasing meets the company's standards and quality as directed by restaurant chef. Monitors food production to guarantee that timing guidelines are met Supervises kitchen staff including training and counseling Develops kitchen staff members' skills; builds teamwork and morale Fulfills specific administrative duties including, when asked, approval of invoices, inventory taking and scheduling Enforces Company policies and procedures, and actively promotes the Schwartz Brothers Way of customer care Performing other duties as asked and directed. NOTE: The statements contained herein are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of individuals so classified. Requirements: MINIMUM QUALIFICATIONS & REQUIREMENTS Knowledge, Skills, and Aptitudes: Strong knife handling skills Advanced food knowledge and a desire to learn more Basic math skills Intermediate to advanced computer skills with Microsoft Word, Excel and Outlook Able to communicate clear directions Able to work in a team environment Able to speak, read and understand basic English Excellent communication and positive interpersonal skills required Excellent interpersonal skills with the ability to work well with a variety of personalities and under pressure. Strong organizational skills required. Ability to produce an excellent culinary and restaurant experience for patrons. Moderate reading and writing skills; ability to follow and direct written and oral instructions and procedures. Excellent time management, scheduling, managerial, and organizational skills. Manual dexterity; auditory and visual skills required. Education and Experience: At least two years of experience as Kitchen Manager or Sous Chef Experience in a full-service restaurant or similar concept preferred Relevant experience or training, which may be demonstrated via degree or certificate, completion of apprenticeship, or other experience necessary to become trained as a highly skilled professional cook. High school diploma or equivalent preferred. ServSafe certification required Current Washington State Food Handler's card. Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Required the ability to bend, twist, reach, stand and walk for extended periods of time to perform normal job functions Ability to lift 50 lbs. Able to climb step stools and stairs Prolonged period of standing and preparing and cooking food. Prolonged periods sitting at a desk and working on a computer. Must be able to work in a kitchen environment that may involve exposure to extreme hot or cold. Regularly required to talk or hear. Regularly exposed to kitchen equipment (e.g. oven, stove, dishwasher, broiler, knives, etc.) The noise level in work environment is moderate to loud. Flexibility and/or reliability in work schedule are required to provide support when needed. Able to work nights, weekends, holidays, and long hours. Frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands. BENEFITS: Discounted meals at Daniel s Broiler 10% bonus program 2 weeks vacation Sick time is accrued at 1 hour for every 30 hours worked A paid day off each year to use during your birthday month Christmas is a closed holiday 401(k) with company match Health, dental, vision insurance Voluntary benefits such as LTD, commuting benefits Length of service bonuses Opportunity for grown and development- we promote from within! Free Employee Assistance Program with access to personal and financial resources, emotional support, and legal guidance Opportunities to give back through organized volunteer events with Food Lifeline Salary Range: $70,000-$75,000, DOE Compensation details: 0 Yearly Salary PIeea8acbdca23-5866
Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. 24 North Hotel is Key West's answer to casual-resort luxury offering guests a genuine island experience. Set at the entry point of Key West on North Roosevelt Boulevard the hotel is convenient to the island's best attractions including Old Town, Duval Street, Mallory Square, Smathers Beach and the Hemingway House. With 145 guest rooms (including 8 suites), views of the gulf, and a lively pool scene, guests can embrace Key West culture while staying in a modern and hip hotel. The Outlet Pool Attendant is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. Have a thorough knowledge of menus and current specials in applicable outlets. Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. Pre-bus all tables removing soiled dishes after each course. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks and preparing end of shift paperwork. Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. Ensure that tables and side stands are kept stocked, tidy and clean. Keep all beverages at least full (coffee, tea, soda, water, and lemonade). Breakdown trays of soiled dishes and linen in the dishroom according to established standards. Answer the telephone according to standards. Consistently upsell food, beverage and promotional items to guests. Be familiar with fire extinguishers, locations and know how to use them. Receive and deliver food and beverage orders and collect payment. Ensure overall guest satisfaction. Education & Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Physical requirements: Flexible and long hours sometimes required. Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to work outdoors. Ability to stand during entire shift. Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times.
Apr 26, 2024
Full time
Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. 24 North Hotel is Key West's answer to casual-resort luxury offering guests a genuine island experience. Set at the entry point of Key West on North Roosevelt Boulevard the hotel is convenient to the island's best attractions including Old Town, Duval Street, Mallory Square, Smathers Beach and the Hemingway House. With 145 guest rooms (including 8 suites), views of the gulf, and a lively pool scene, guests can embrace Key West culture while staying in a modern and hip hotel. The Outlet Pool Attendant is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. Have a thorough knowledge of menus and current specials in applicable outlets. Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. Pre-bus all tables removing soiled dishes after each course. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks and preparing end of shift paperwork. Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. Ensure that tables and side stands are kept stocked, tidy and clean. Keep all beverages at least full (coffee, tea, soda, water, and lemonade). Breakdown trays of soiled dishes and linen in the dishroom according to established standards. Answer the telephone according to standards. Consistently upsell food, beverage and promotional items to guests. Be familiar with fire extinguishers, locations and know how to use them. Receive and deliver food and beverage orders and collect payment. Ensure overall guest satisfaction. Education & Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Physical requirements: Flexible and long hours sometimes required. Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to work outdoors. Ability to stand during entire shift. Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times.