JACKSON HOLE RESORT LODGING
JOB DESCRIPTION
Position Title: Housekeeping Manager
Department: Housekeeping
Classification: Year Round Full Time
GENERAL PURPOSE:
The Housekeeping Manager position is responsible for the planning, organization, development, and direction for the overall operation of the Housekeeping Department.
ESSENTIAL FUNCTIONS
- Oversee and direct housekeeping staff
- Monitor cleans to ensure they are performed thoroughly and professionally
- Supervise an annual inventory of all properties
- Order supplies and supervise inventory in accordance with budget
- Hire, train, and motivate all housekeeping staff
- Complete weekly payroll for housekeepers and other staff members on the team
- Oversee cleaning schedule to ensure all properties are cleaned in a timely fashion and that staff schedules are equitable
- Assure housekeeping staff adhere to safety regulations in the use of equipment and supplies at all times
- Evaluate work practices in job performance reviews for housekeeping staff, with a focus on quality and safety
- Manage subcontract companies as needed
- Seek out new methods and principles and incorporates them into existing housekeeping practices
- Maintain and operate housekeeping vehicles according to established policies
- Operate the Housekeeping Department while creating efficiencies that support the other departments within JHRL
OTHER FUNCTIONS
- Maintain daily list of check-ins, ensuring that all properties are cleaned, stocked, and ready for occupancy
- Assist in the pick-up and delivery of laundry
- Report any maintenance problems or damage of properties by guests or others to the Director of Maintenance, Director of Homeowner Relations and General Manager
- Schedule secures for all properties after checkouts and inspects for damage
- Turns in all lost and found items, properly tagged, to the Teton Village Front Desk in a timely fashion
- Clean units and work as a housekeeper as needed
-- Employees are held accountable for all duties of this job—
JOB QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITY:
- Must hold valid driver’s license
- Strong computer skills, proficiency with Microsoft Office and ability to learn new software
- Self-motivated
- Able to recognize projects that need attention
- Ability to work cross-functionally across departments and as part of a team
- Detail oriented and organized as it pertains to accuracy and efficiency
- Strong ability to prioritize daily tasks with larger scale projects
- Ability to motivate a team, with strong leadership skills
- Strong written and oral communication skills
- Ability to speak fluently in Spanish preferred
SUPERVISORY DUTIES
Number of Direct Reports: 12
WORKING ENVIROMENT:
- This job operates primarily indoors in a clerical office setting, housekeeping shop environment, and within JHRL properties. Occasional outdoor environment required to travel to and from JHRL properties. This role routinely drives a motor vehicle, with exposure to varying road conditions based on weather. Outdoor environment may cause exposure to extreme temperatures and varying weather.
PHYSICAL DEMANDS:
- Standing for long periods of time
- Must be able to walk up and down stairs carrying items
- Walking, bending, handling, reaching, squatting, lifting up to 60 pounds, climbing, and stooping
POSITION TYPE AND EXPECTED HOURS OF WORK
This job is year-round full time and typically works during daytime business hours; however, work may be required on evenings. Weekend work may be required as well. Schedules and hours may fluctuate depending on business need.
REQUIRED EDUCATION AND eXPERIENCE:
- High school diploma or GED or equivalent number of years of experience
- Strong understanding of different cleaning chemicals and proper safe usage
PREFERRED EDUCATION AND EXPERIENCE
- 3-5 years hotel or property management housekeeping experience,
- 3-5 years supervisory experience
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualification associated with the job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
EEO STATEMENT
Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.
Apply Here
PI238644622
