Caesars Entertainment
Laughlin, Nevada
May 01, 2024
Full time
Must be ready to supervise or dealTable Games as business demands.As aSupervisor: oversees operations of assigned pit area, ensuring excellentcustomer service and accurate ratings for all guests. Responsible for theleadership of a team of Dealers. Keeps the team up-to-date with all pertinentinformation, provides input on dealers' performance to full-time supervisor.Handles guest complaints/disputes in a calm, professional manner. Providesvigilant monitoring of all games to ensure game integrity. Keeps Casino Managerup-to-date on required information. Preferred 2 - 4 years table games experience preferably with craps. Must be willing to work other shifts and daysof the week to cover for other supervisor shifts. Qualifications:Demonstrate a highprobability to develop strong leadership skills with a clear focus on guestservice and employee relations. Strong technical skills in pit operations aremandatory.Knowledge of tablegames. Understanding of Title 31. Dual Rate Supervisor may observe employeesreceiving performance reviews, corrective or positive feedback or one-on-one's,in order to increase their knowledge of a full time supervisor position.Ensure a friendly,hospitable, exciting, and professional environment for the guest to enjoy.Create a friendlyand courteous environment among all employees. Maintain a professional andexemplary attitude and work ethic.Be alert to anyunusual or questionable activity by employees or customers and take appropriateaction to correct the situation within established policies and procedures.Monitor the volumeand quality of pit business and adjust game spread and table limits asappropriate within established policy.Must be able tostand continuously, for long amounts of time, in areas containing secondarysmoke, high noise levels, bright lights, and dust.