This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, relevant, and simple experience for our customers.
As the Director of Change & Release, you will be responsible for ensuring that the change management process, change automation, and change standards support the availability, scalability, and reliability of our customer and store systems. You will work closely with the change and development teams to ensure that teams are deploying highly available and fault-tolerant systems. You will also be responsible for proactively determining the process and quality gaps behind critical issues in production that are the consequences of changes.
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