Briefing Coordinator

  • The Select Group
  • May 19, 2023
Full time Other

Job Description

Briefing Coordinator

One of the Select Group's clients is seeking a Briefing Coordinator to join their team and create a full-stop experience for customers and executives at their San Diego headquarters. The ideal candidate is extremely organized, detailed, and has experience providing best-in-class experiences for clients at events. This role will operate on a Hybrid schedule 4x per week on-site in San Diego. We are unable to provide sponsorship or work c2c through an employer for this opportunity.

Briefing Coordinator Requirements:

  • 1-3 years of experience in a fast-paced, customer facing role (i.e. client service, hospitality, meeting/events, conference center, or a related field (IT preferred)
  • Customer-service oriented (VIP client experience a bonus)
  • Professional demeanor
  • Exceptional people skills
  • Proactive (knows how to identify areas to provide value and create draft proposals for director/leadership review)
  • Strong skills of Microsoft Office Product Suite (Outlook, Word, PowerPoint, Excel, SharePoint, Teams)
  • Experience with AV technology and troubleshooting

Briefing Coordinator Responsibilities:

  • Maintain professional and inviting environment in the Executive Briefing Center (EBC)
  • Manage all the logistics and hospitality aspects of the guest experience in the EBC
  • Provide general administrative support of Briefing Program team and visiting customers
  • Act as the greeter for all visiting guests to the EBC, while being positioned at the EBC Welcome Desk, and ensure a positive first impression of Teradata and the EBC
  • Provide general support and initial troubleshooting for customers with questions or issues during briefings
  • Provide concierge-style service to all customers; meet and greet customers as they arrive at reception and escort them to the EBC and to their briefing room (in-person or virtual)
  • Provide logistical/concierge support for customers and account teams if needed including dining, transportation, lodging, entertainment
  • Assist with any ad hoc customer or account team requests (local restaurants, hotels, theaters, events, etc.)