Incident Response Manager

  • McDonald's
  • Chicago, Illinois
  • May 15, 2023
Full time

Job Description

Can you balance a high attention to detail, great people skills and persistence in a fast-paced IT Department? Do you have experience in IT Security?

McDonald's, one of the most recognized brands in the world, is seeking a skilled Security Operations analyst to join our Security Operations Team to perform functions related to Incident Response.

Successful people in this role can apply security tools, be responsible for detailing the necessary procedures and incident response plan of action needed to quickly mitigate and analyze security incidents as they occur.

Primary Responsibilities include, but are not limited to:

  • Monitoring all operations, networks and infrastructure for security issues and investigate an incident as needed.
  • Being able to quickly classify an incident and begin the vital course of action.
  • Develop security standards and best practices for the organization.
  • Plan and carry out an organization's Incident Response plan (IR).
  • Create and direct the security information assurance for the organization.
  • Provides support for complex computer network exploitation and defense techniques to include deterring, identifying and investigating computer and network intrusions.
  • Prepare reports that document security incidents and the extent of the damage caused by the incident.
  • Provides technical support for a comprehensive risk management program identifying mission critical processes and systems; current and projected threats; and system vulnerabilities.
  • Research the latest information technology (IT) security trends.
  • Being able to quickly classify an incident and begin the necessary course of action.
  • Ability to review logs to perform high level forensics.
  • Drive lessons learned and remediation activities throughout the organization.
  • Recommend security enhancements to management or senior staff.

Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date.


Minimum Requirements

  • A minimum 5 years of IT experience
  • Experience working with a SOC/NOC
  • Experience in IT Incident Response
  • Experience with prevention and threat detection
  • ITIL or process management experience
  • Experience with legal operations

Desired Skills:

  • B.S. degree in Computer Science or a related technical degree
  • Strong strategy, process, and policy development skills
  • A high level of communication and interpersonal skills
  • Ability to multi-task in very high stress situations
  • GCIH, GCFA, GCFE certifications

Additional Information

McDonald's is committed to providing qualified individuals withreasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.