Public Area Attendant

Employer: Turner Enterprises Management LLC.
Supervisory Position:  No
Job Title: Public Area Attendant  
Uses Time & Attendance: Yes
Job Class:  Public Area Attendant – Hospitality Non-Exempt
Location:  Raton, New Mexico
Division:  Ted Turner Reserves
Home Department:  713 – Rooms Housekeeping
FLSA Status:  Non-Exempt
Pay Type: Hourly
Position Type: Full Time Term / Benefits Eligible
Housing Provided: Yes

TED TURNER RESERVES SUMMARY
Ted Turner Reserves’ (TTR) experiences and journeys are individually crafted and tailored to their specific North American locales: Turner’s Ladder, Armendaris and Vermejo and Sierra Grande Retreat in New Mexico. These unique adventures are intended to deliver insightful and exhilarating experiences across 1.1 million acres of private ranchlands, while also providing extraordinary guest service.  Ted Turner Reserves is committed to making a difference by inspiring individual action to preserve the integrity of our earth and the creatures that inhabit it.

LOCATION SUMMARY
Vermejo, a Ted Turner Reserve, located in northern New Mexico and southern Colorado, spans over 550,000 acres, making it the largest Ted Turner Reserves vacation property.  With its unique location in the southern Rocky Mountains, Vermejo is home to abundant wildlife populations such as elk, deer, pronghorn antelope, bison, black bears, mountain lions, and more.  Through extraordinary guest service and our expert adventure guides, Vermejo provides guests of all ages unparalleled opportunities for outdoor exploration with activities such as hiking, biking, horseback riding, fishing and wildlife viewing for a truly unforgettable getaway.  

ESSENTIAL DUTIES AND RESPONSIBILITIES
As a Public Area Attendant, the job duties include, but are not limited to the following:

• Responsible for the cleanliness and presentation offices, lodges, and public areas (any area outside of a guest accommodation).
• Guest Liaison as required.
• Ensure guest service is at the highest possible level.
• Maintain an impeccable standard of cleanliness and presentation.
• Ensure and coordinate the laundering of linens.
• Attend weekly meetings with Department Managers to plan for upcoming events.
• Inspect all areas to ensure Vermejo standards are met.
• Schedule and coordinate cleaning of office spaces.
• Coordinate with Front Office about onsite and off-site event schedules.
• Maintain knowledge of arrivals / departures and stay-overs/events for each day.
• Responsible for off-site guest event cleanliness
• Stay up to date on the most efficient eco-friendly cleaning supplies.
• Maintain knowledge of handling hazardous materials.
• Report maintenance issues.
• Inform Management of any guest issues.
• Maintain a safe environment for both staff and guests.
• Coordinate annual deep cleaning of guest facilities and off-season cleaning of seasonal employee housing.
• Patrol walkways from guest lodging to Main Lodge to ensure areas are clean, safe, and debris is removed.
• Responsible for presentation and cleanliness of Main Lodge Veranda.
• All other duties as assigned.

SUPERVISORY RESPONSIBILITIES
This job does not have supervisory responsibilities.

COMPETENCIES AND CHARACTERISTICS
To perform the job successfully, an individual should demonstrate the following competencies:

• Maintain the highest level of Guest Services. Must be alert, friendly and able to assist guests politely and promptly.
• Must demonstrate care and compassion for team members both in and out of the department.
• Must put needs of team members above their own.
• Must be self-directed, energetic, and motivated with multi-tasking capabilities.
• Must be creative and willing to work with existing core resort philosophy and style.
• Must demonstrate attention to detail, congeniality, integrity, and sound judgement.
• Must demonstrate clean work habits.
• The successful employee will always conduct themselves in a professional manner in and out of the work setting.

ACCOMMODATIONS 
Position requires employee to live on Vermejo headquarters approximately 40 miles from the closest town. Vermejo’s location is approximately 4.5 hours’ drive south of Denver or 4.5 hours’ drive north of Albuquerque.

Vermejo offers single- and double-bedroom dorm room style company housing (subject to availability) and 3 meals per day served in the Employee Dining Room.

Employee may be subject to sharing a room with one other employee depending on the availability of a single dorm room.

The nearest town, Raton, NM, is located approximately 1 hour from Vermejo headquarters, and employees will need to provide or arrange for their own transportation to and from Raton for personal supplies.

LANGUAGE SKILLS
The employee must possess excellent communication skills, written, via phone, and in person.  The employee must be fluent in English, both written and verbal.  Bilingualism in Spanish is helpful but is not required.

EDUCATION AND/OR EXPERIENCE
This is an entry level position.  No education and / or experience is required. Experience working in a luxury hotel/resort setting is highly preferred.

CERTIFICATES / LICENSES
If position requires operation of a vehicle, the employee must possess a valid Driver’s License or be able to obtain one within 30 days of employment. The employee’s driving record must meet the standards and requirements of the Company and the Company's insurance carrier.

OTHER QUALIFICATIONS

• The employee must adhere to Company and Reserve policies and procedures, which are included in the Turner Enterprises Management, LLC Employee Handbook, and the Vermejo Reserve Addendum.
• The employee must present documentation establishing both identity and employment authorization within three days of hire, pursuant to federal law.  
• The candidate employee will be subject to undergo pre-employment drug test and background check, (after offer is given but before applicant has commenced work).   Random drug tests are given throughout the year.
• The Company operates as a drug free/smoke free workplace.  Smoking is not allowed on the Reserve property, to include but is not limited to, Reserve housing, Reserve vehicles, Reserve offices or on Reserve machines.
• The employee will be required to sign a confidentiality agreement.  

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee may need to lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to work long hours, and the employee may be exposed to wet and/or humid conditions, outside weather conditions and extreme heat. The employee is occasionally exposed to vibration. The noise level in the work environment is usually low to moderate.

*In accordance with applicable law, the Company will reasonably accommodate any disabled individual who requests an accommodation that will allow him/her to perform the essential job duties or functions of his/her position. Accommodation inquires must be made to the Company’s Human Resources Department for consideration.”

Turner Enterprises Management, LLC is an Equal Opportunity Employer and a Smoke Free/Drug-Free Workplace.

For more information, and to apply online, visit www.tedturner.com.